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<h3>Job Description</h3>
Job Description
Together we're changing Healthcare. This is your chance to be part of the action. Description: OtterBase is seeking passionate customer service professionals to join our team! The Healthcare Concierge position was developed to take non-clinical burden off nurses and enable a patient to control their stay. As part of our team working inside the hospital, you’ll respond to non-medical requests from patients and nurses sent right to your phone via our app.
Duties and Responsibilities:
<ul>
<li>Work in collaboration with nurses and staff</li>
<li>Provide excellent customer service to patients from admission to discharge</li>
<li>Assist in a variety of tasks and services that elevate patient experience and preserve a productive atmosphere for nurses</li>
<li>Deliver requested medical items, equipment, and supplies to nurse teams</li>
<li>Deliver requested food, beverage, and non-medical items to patients</li>
<li>Experience a promising opportunity for career growth within a collective team environment</li>
</ul>
The ideal candidate has:
<ul>
<li>A strong desire to build a career within the healthcare field</li>
<li>Experience in customer service or customer-facing roles</li>
<li>Previous experience in a healthcare setting is preferred, but not required</li>
<li>Strong attention to detail with a proactive approach to identifying tasks throughout the day</li>
<li>Excellent communication skills</li>
<li>Ability to work well under pressure and handle multiple tasks at once</li>
<li>Comfortable interacting with people from diverse backgrounds and cultures</li>
<li>Ability to walk 15,000+ steps per day in a fast paced environment.</li>
<li>A desire to be a part of our mission to improve the healthcare system</li>
</ul>

Healthcare Concierge

<h3>Job Description</h3>
Job Description
FlexCare | A Career That Makes an Impact 
FlexCare is an award-winning, nationwide leader in travel nursing, allied health, and therapy talent management solutions, connecting top clinicians with leading healthcare facilities across the U.S. Since 2006, we have been committed to addressing critical workforce needs, ensuring healthcare organizations have access to the best clinical talent while providing clinicians with meaningful career opportunities. 
At FlexCare, our mission is to create exceptional experiences that empower clinicians, clients, and internal team members to thrive personally and professionally. 
Why FlexCare?
<ul>
<li>A People-First Culture – Collaboration, innovation, and a commitment to excellence. </li>
<li>Career Growth &amp; Development – We invest in your future with training, mentorship, and opportunities to advance. </li>
<li>Innovative, Future-Forward Approaches – Continuously evolving to meet the changing needs of healthcare staffing </li>
<li>Award-Winning Team – Recognized for excellence in both clinician and employee experience. </li>
</ul>
We are more than just a staffing agency—we are a trusted healthcare partner that values people, fosters growth, and makes a real impact in the lives of clinicians, healthcare facilities, and communities nationwide. 
Join a team that is redefining healthcare talent solutions. Ready to grow with us? Apply today. 
**Please note: positions posted here are for our corporate/internal openings, not contract/travel healthcare clinician positions. If you are interested in becoming a FlexCare Traveling Clinician, visit visit our Clinician Registration Page.
**This is a phone sales recruiting role, not an HR or corporate recruiting role, and is 100% in-office in Roseville, CA (Sacramento area)**
Non-negotiable Start Date: Friday, January 9, 2026
Summary:As a Healthcare Recruiter, you will be responsible for the placement and ongoing oversight of clinicians throughout the nation. You will collaborate closely with the Account Management team to identify, present, and hire top clinicians based on the unique needs of healthcare facilities, while also generating your own leads to build a strong candidate pipeline. You will cultivate strong relationships with candidates to effectively meet staffing needs, ensuring the successful placement and ongoing management of qualified candidates throughout their employment with FlexCare. This is an in-office position and requires a minimum of 1 year of sales experience or a degree.
Essential Functions:
<ul>
<li>Develop recruiting strategies designed to identify qualified clinicians through various recruiting tools.</li>
<li>Act as the single point of contact for their own team of clinicians from the initial contact through the duration of their employment with FlexCare.</li>
<li>Build and maintain lasting relationships with clinicians.</li>
<li>Identify and assess clinicians' strengths, needs, wants and match with current opportunities.</li>
<li>Educate clinicians on compensation package options and articulate the benefits.</li>
<li>Outline wage rates, other terms, and conditions of employment and gain commitment from clinicians for current and future job requirements.</li>
<li>Complete all aspects of the pre-employment processes including resume building, reference checks, background/drug tests, pre-employment testing.</li>
<li>Responsible for all compliance requirements, including tracking and updating various certifications, medical documents, and employment-related documents.</li>
<li>Manage contract employees while on assignment.</li>
<li>Work with Account Managers to identify top facility accounts, target clinical skill sets, and to assess facility staffing requirements.</li>
<li>Maintain a desk with minimal support from your Team Lead.</li>
<li>Be available as needed before/after typical office hours.</li>
</ul>
Required Skills &amp; Abilities:
<ul>
<li>Excellent verbal and written communication skills as well as interpersonal skills.</li>
<li>Excellent organizational skills and attention to detail.</li>
<li>Excellent time management skills with a proven ability to meet deadlines.</li>
<li>Ability to work collaboratively with all departments as well as function independently.</li>
<li>Ability to function well in a high-paced and at times stressful environment.</li>
<li>Strong ability to multi-task as department or workload dictates.</li>
<li>Familiarity with Microsoft Office, web-based databases and be internet savvy.</li>
<li>Have a desire to learn and advance in a fast-paced sales environment and be capable of regularly using good judgment and discretion to accomplish goals and work requirements.</li>
</ul>
Required Education &amp; Experience:
<ul>
<li>Bachelor's degree in Communications, Business, or related field, or have related sales or recruiting experience (minimum 1 year).</li>
</ul>
Pay Transparency Information:
At FlexCare Medical Staffing, we believe that pay transparency is essential for building trust and supporting a culture of fairness and accountability. To reinforce this commitment, we provide a clear range for each role's potential compensation, which includes both base salary and variable incentives.
For this role, the estimated annual compensation is between $45,760 - $150,000+ USD, with the final compensation amount determined based on performance results, commission and bonuses earned. 
Further details on FlexCare Medical Staffing's benefits and eligibility will be provided to applicants during the interview process.
What We Offer:
<ul>
<li>Competitive compensation.</li>
<li>Progressive PTO program.</li>
<li>40 hours of sick time per year.</li>
<li>8 paid holidays including the day after Thanksgiving and Christmas Eve.</li>
<li>16 hours of PTO for volunteer work per year.</li>
<li>2 mental health days per year.</li>
<li>Medical, dental, and vision benefits with no waiting period and zero cost to employee option.</li>
<li>Flexible Spending Account and Dependent Care Account. </li>
<li>401k with employer match.</li>
<li>Gym discounts (CA office).</li>
<li>Local restaurant discounts (CA office).</li>
<li>Paid parking (NC office).</li>
<li>Tickets at Work discounts.</li>
<li>Access to continuous training through LinkedIn Learning and our Professional Development Program, FlexCare University.</li>
<li>Excellent opportunity for career advancement in a rapidly growing environment.</li>
<li>Team building and celebratory events.</li>
<li>Second-to-none, award-winning company culture.</li>
</ul>

Healthcare Recruiter

<h3>Job Description</h3>
Job Description
Overview
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
<ul>
<li>
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
</li>
<li>
Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
</li>
<li>
Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
</li>
<li>
Executes the HC Handoff in partnership with each clinician on every exam patient
</li>
<li>
Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
</li>
<li>
Professionally overcome common patient objections to starting treatment
</li>
<li>
Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
</li>
<li>
Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
</li>
<li>
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
</li>
<li>
Thorough understanding of business imperatives and how the role directly impacts metrics and results
</li>
<li>
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
</li>
<li>
Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
</li>
<li>
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
</li>
<li>
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
</li>
<li>
Other duties and responsibilities as assigned
</li>
</ul>
Qualifications
<ul>
<li>
High School Diploma or general education degree (GED)
</li>
<li>
Travel might be required between offices
</li>
</ul>
Preferred
<ul>
<li>
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
</li>
</ul>
Knowledge/Skills/Abilities
<ul>
<li>
Knowledge of office practices, technology applications and patient insurances.
</li>
<li>
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
</li>
<li>
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
</li>
<li>
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
</li>
<li>
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
</li>
<li>
Influencer (active listener/observer of behavior; creates a win/win need for change)
</li>
<li>
Self-motivated, reliable individual capable of working independently as well as part of a team.
</li>
<li>
Ability to multi-task effectively without compromising the quality of the work.
</li>
<li>
Excellent interpersonal, oral and written communication skills.
</li>
<li>
Ability to handle and maintain extreme confidentially Patient records.
</li>
<li>
Organized, detail-oriented individual able to work in a fast-paced environment.
</li>
</ul>
Benefits
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Paid time off</li>
<li>Tuition Reimbursement</li>
<li>401K</li>
<li>Paid time to volunteer in your local community</li>
</ul>
 
Responsibilities
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.

Healthcare Coordinator

<h3>Job Description</h3>
Job Description
Overview
The primary role of the Healthcare Coordinator (HC) is to partner with supported Dentists to help gain a financial commitment from the patient to start the best course of treatment with urgency. Key responsibilities include understanding and utilizing financial options to support case acceptance, educating patients on treatment choices, overcoming common patient objections, and proactively keeping Dentist’s schedules productive. The Healthcare Coordinator should support each patient in a consultative and educational manner while consistently supporting a Perfect Patient Experience (PPE) and creating Patients for Life (PFL).
Responsibilities
<ul>
<li>
Models company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
</li>
<li>
Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient
</li>
<li>
Achieve proficiency in PDS system and tools, skills, and talents to assist patients in making the best possible decision for their unique wants and needs
</li>
<li>
Executes the HC Handoff in partnership with each clinician on every exam patient
</li>
<li>
Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget
</li>
<li>
Professionally overcome common patient objections to starting treatment
</li>
<li>
Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment
</li>
<li>
Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office
</li>
<li>
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
</li>
<li>
Thorough understanding of business imperatives and how the role directly impacts metrics and results
</li>
<li>
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
</li>
<li>
Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care
</li>
<li>
Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always
</li>
<li>
Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies
</li>
<li>
Other duties and responsibilities as assigned
</li>
</ul>
Qualifications
<ul>
<li>
High School Diploma or general education degree (GED)
</li>
<li>
Travel might be required between offices
</li>
</ul>
Preferred
<ul>
<li>
Prior course work or on-the-job training in the fields or dentistry, insurance, or business
</li>
</ul>
Knowledge/Skills/Abilities
<ul>
<li>
Knowledge of office practices, technology applications and patient insurances.
</li>
<li>
Results Oriented (Energetic self-starter; sets realistic goals; meets commitments; persistent, prioritizes daily to achieve results).
</li>
<li>
Patient Advocate (flexible and adaptive; empathetic; passionate; ethical).
</li>
<li>
Process Focused Operator (data driven decision-maker; detailed; organized and structured; comprehensive knowledge of all operational processes; computer proficient).
</li>
<li>
Financial Acumen (understands profit drivers; utilizes metrics to manage; builds the financial understanding of team members staff and clinicians; understands local market drivers and competition).
</li>
<li>
Influencer (active listener/observer of behavior; creates a win/win need for change)
</li>
<li>
Self-motivated, reliable individual capable of working independently as well as part of a team.
</li>
<li>
Ability to multi-task effectively without compromising the quality of the work.
</li>
<li>
Excellent interpersonal, oral and written communication skills.
</li>
<li>
Ability to handle and maintain extreme confidentially Patient records.
</li>
<li>
Organized, detail-oriented individual able to work in a fast-paced environment.
</li>
</ul>
Benefits
<ul>
<li>Medical, dental, and vision insurance</li>
<li>Paid time off</li>
<li>Tuition Reimbursement</li>
<li>401K</li>
<li>Paid time to volunteer in your local community</li>
</ul>
 
Responsibilities
PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
 
Qualifications
#indeed-regional

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