field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job Description
About Massive Bio Every cancer patient deserves access to treatment options. Massive Bio is an AI-powered precision medicine platform transforming how cancer patients discover and access clinical trials by eliminating the barriers of geography, financial constraints, and information asymmetry that have historically limited enrollment. &nbsp; Founded in 2015 and headquartered in US, Massive Bio is scaling its impact globally by powering operations across multiple countries and bringing innovative cancer treatment options to a rapidly growing and diverse population of patients. Through our proprietary AI platform, we connect individuals to clinical trials worldwide and partner with leading pharmaceutical companies, contract research organizations (CROs), and healthcare systems to accelerate drug development and expand equitable access to cutting-edge therapies. &nbsp; We're recognized as a leader in health-tech innovation. Massive Bio was featured as #4 in Fast Company's Startup 100 list for Turkey and has raised $24M total funding from impact-driven investors including Revo Capital, the International Finance Corporation, and Cavendish Impact Foundation, validating both our business model and our mission-driven approach.
About the Role As the primary owner of sponsor and biopharma client relationships, you’ll play a key part in shaping customer experience and driving delivery. You’ll lead client meetings, translate asks into actionable plans, and work cross-functionally to ensure commitments are met on time and with quality. This is a highly visible, client-facing position that demands strong presence, responsiveness, and sound judgment. You’ll embody best-in-class Customer Success and Account Management—where executive presence, fluent English, real-time handling of challenging questions, and thorough follow-up set the standard.
Key Responsibilities
<ul>
<li>
Manage a portfolio of sponsor and client accounts, leading recurring calls, business reviews, and ad-hoc engagements. Keep agendas, notes, and action items clear and up to date.
</li>
<li>
Drive responsiveness and service levels for sponsor requests, communicating with accuracy and awareness of business risks. Escalate, defer, or act decisively to ensure satisfaction.
</li>
<li>
Translate customer objectives into internal workstreams, collaborating across functions like Marketing, Provider Engagement, and Clinical Operations. Ensure deliverables are tracked to completion.
</li>
<li>
Maintain reliable data in CRM and operational systems, reporting on account status and key metrics. Prepare customer-facing reports and dashboards for regular reviews.
</li>
<li>
Develop presentations, progress decks, and documentation to support sponsors and partners. Ensure all materials are audit-ready and professionally presented.
</li>
<li>
Partner with Clinical Operations to collect and surface quality signals impacting client satisfaction. Identify and advocate for improvements that enhance sponsor experience.
</li>
<li>
Support account renewals and expansion by demonstrating value delivered, meeting key milestones, and highlighting business impact.
</li>
</ul>
Qualifications &amp; Requirements
<ul>
<li>
Bachelor’s degree required; life sciences (Medicine, Nursing, Biology, Pharmacology, Engineering) preferred. Business or analytics backgrounds welcome with relevant healthcare knowledge.
</li>
<li>
3–7 years’ experience in Customer Success, Account Management, Clinical Operations, Sponsor Relations, or similar roles in health-tech, CRO, pharma/biotech, or healthcare services.
</li>
<li>
Demonstrated ability in leading client meetings, crafting precise follow-ups, and driving multi-disciplinary collaboration.
</li>
<li>
Executive presence and outstanding communication, including fluent English and real-time Q&amp;A skills.
</li>
<li>
High sense of ownership, responsiveness, organization, and attention to detail.
</li>
<li>
Familiarity with the oncology trial process and privacy regulations like HIPAA/GDPR is a plus.
</li>
<li>
Comfortable using CRM and productivity tools; strong reporting skills in Excel/Slides.
</li>
<li>
No travel restrictions; able to travel occasionally for client engagements or industry events.
</li>
</ul>
Powered by JazzHR
V9ESJf34Hq

Client Success Manager, Pharma Partnerships

<h3>Job Description</h3>
Job Description
VCU Health at Home by BAYADA has an immediate opening for a Patient Care Coordinator/ Client Services Manager in our Richmond, VA office. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Prior supervisory experience required</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
BAYADA Offers:
<ul>
<li>BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Benefits, click here</li>
<li>Comprehensive salary</li>
<li>Medical / Dental / Prescription / Vision</li>
<li>Paid time off</li>
<li>Tuition reimbursement</li>
<li>401k with company match</li>
</ul>
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager, Home Health

<h3>Job Description</h3>
Job DescriptionSalary: 
Client Intake and Growth Manager
 
About the Role
Very Law, a sophisticated downtown Pittsburgh law firm, is seeking aClient Intake &amp; Growth Manager to lead the firms intake operations and drive new client engagement. This role blends client relations, sales, and marketing coordination to ensure every prospective client experiences the professionalism, empathy, and efficiency that define our firm.
 
If youre a confident communicator with a passion for helping people, a talent for sales, and the organizational skills to manage multiple priorities, this is an opportunity to make a direct impact on the firms growth while contributing to a positive and client-focused culture.
 
Who We Are
At Very Law, our mission is simple: to help people when they need it most. That same commitment extends to our team. Weve built a modern, paperless workspace with top-of-the-line tools so you can focus on meaningful work not administrative inefficiencies. Youll find a collegial environment where collaboration is encouraged, but your autonomy and judgment are trusted.
 
Our Core Values
<ul>
<li>Do good</li>
<li>Build trust</li>
<li>Lead compassionately</li>
<li>Communicate honestly</li>
<li>Achieve your best</li>
</ul>
 
What We Offer
<ul>
<li>Competitive salary with performance-based bonuses</li>
<li>Health insurance with low deductible</li>
<li>401k matching and profit sharing</li>
<li>Dental, vision, life, and short- and long-term disability insurance</li>
<li>Generous paid time off and holidays</li>
<li>Convenient, 24/7 paid garage parking</li>
<li>Professional development and training opportunities</li>
<li>Membership in professional associations and networking events</li>
</ul>
 
What Youll Be Doing
<ul>
<li>Serve as the first point of contact for prospective clients listen carefully, assess legal needs, and communicate the firms services with professionalism and empathy</li>
<li>Lead the consultation sales process by effectively presenting the value of our services, scheduling paid consultations, and securing new client engagements</li>
<li>Maintain strong conversion rates through consultative selling techniques and timely follow-up</li>
<li>Build rapport and trust with potential clients to ensure a positive and lasting first impression</li>
<li>Oversee client onboarding, coordinating paperwork, data entry, and communication with attorneys to ensure a seamless transition</li>
<li>Collaborate with the marketing team and external vendors to optimize lead quality and conversion performance</li>
<li>Track and analyze intake metrics, marketing campaign results, and conversion data to identify trends and opportunities for improvement</li>
<li>Coordinate referral partnerships and outreach initiatives with other firms and community partners</li>
<li>Maintain accurate data and reporting within the firms CRM and case management systems</li>
<li>Provide regular performance reports on key metrics such as lead volume, consultation conversions, and client revenue</li>
<li>Continuously refine the intake process in collaboration with attorneys and staff to enhance the client experience</li>
</ul>
 
What Were Looking For
<ul>
<li>Bachelors degree preferred, or equivalent experience in business, marketing, or legal administration</li>
<li>2+ years of experience in legal intake, client services, or sales within a professional services environment</li>
<li>Proven success in consultative or relationship-based sales</li>
<li>Strong communication, active listening, and interpersonal skills</li>
<li>Exceptional organizational skills and attention to detail</li>
<li>Proficiency with CRM or case management software (Clio experience a plus)</li>
<li>Analytical mindset with the ability to interpret data and identify growth opportunities</li>
<li>Collaborative, professional, and client-centered approach</li>
</ul>
 
Why Join Us? We know talented professionals have options. At Very Law, youll find a place where your skills are valued, your ideas are heard, and your contributions directly support the firms mission and growth. Youll play a key role in shaping the client experience while working in a supportive, modern, and people-first environment that values both success and balance. 
 
All applications will be kept confidential, other than to references.
 
Very Law is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

Client Intake and Growth Manager

<h3>Job Description</h3>
Job Description
Veterinary Client Service Manager
If you are an experienced customer service professional and people leader, looking to positively impact the lives of pets and people, joining the team at Bay State Veterinary Emergency and Specialty Services will allow you to do just that. The Client Service Manager is an essential member of our team and must have experience managing business operations and successfully leading a team of people in real time, while ensuring an exceptional client experience. Our ideal candidate is driven to cultivate employee relations, culture, diversity, and leadership in the complex veterinary hospital setting. The role will work closely with senior management with a heavy focus on employee experience and inclusion-related initiatives.
Essential Functions and Responsibilities:
<ul>
<li>Lead a team of approximately 10 or more direct reports</li>
<li>Learn all aspects of the front desk and the responsibilities of team members; able to fill in and cover the desk seamlessly when needed</li>
<li>Full employee life-cycle management including: hire/onboard, training and development, conflict resolution and mediation, corrective action up to and including termination, and succession planning</li>
<li>Maintain compliance with employment laws and regulations</li>
<li>Work with the UVC payroll team to audit, verify and update payroll time sheets for team members</li>
<li>Respond to and resolve client complaints in a timely manner with compassion and empathy</li>
<li>Be a champion for the company’s Employee Referral Bonus program, encouraging current employees to refer top talent to the company.</li>
</ul>
Skills and Qualifications:
<ul>
<li>Associates or Bachelor's Degree in Business related field, or equivalent professional experience accepted</li>
<li>Veterinary practice management experience strongly preferred</li>
<li>Minimum 4 years’ customer service experience required </li>
<li>40-hour work week with a combination of day and evening shifts, one weekend shift per week and some holidays</li>
<li>Demonstrated experience building strong, effective, and trusted relationships and networks</li>
<li>Demonstrated ability to inspire trust and openness amongst colleagues and clients together with a reputation for high personal integrity</li>
<li>Strong interpersonal skills and communication; ability to influence and articulate a variety of issues to different audiences, tailoring messages accordingly</li>
<li>Computer experience and proficiency required (email usage, word/excel, operation of office equipment such as, fax machine, copy machine, and postage meter)</li>
<li>Proficient time management, ability to problem solve, learn, and handle multiple tasks</li>
<li>Enthusiastic team player with a patient, and positive professional attitude.</li>
</ul>
Benefits and Perks (Full-Time):&nbsp;
<ul>
<li>Complimentary Short-Term Disability&nbsp;&nbsp;</li>
<li>Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family &nbsp;</li>
<li>Company Sponsored Employee Assistance Program (Headspace)&nbsp;</li>
<li>401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 12 months of employment&nbsp;</li>
<li>Florida Blue Insurance Plans with 3 tiered options</li>
<li>Flexible Spending Account, Health Savings Account or Health Reimbursement Account options &nbsp;</li>
<li>United Healthcare Dental Insurance; includes a 100% paid premium option for team members&nbsp;</li>
<li>United Healthcare Vision Insurance options&nbsp;</li>
<li>Long Term Disability option (paid for by employee)&nbsp;</li>
<li>Progyny-Fertility and Family Building Support&nbsp;&nbsp;</li>
<li>Team Member Discounts for Pet Care&nbsp;</li>
<li>Paid time off-inclusive of sick, personal, and vacation&nbsp;</li>
<li>Digital Musculoskeletal Support&nbsp;</li>
<li>Veterinary Social Worker on-site</li>
<li>Referral Bonus Program&nbsp;</li>
<li>DailyPay on Demand&nbsp;</li>
<li>Compensation ranges from $24 to $26/hour and commensurate with experience.</li>
</ul>
&nbsp;BSVESS is located in Swansea, MA with a sister facility in East Greenwich, RI. BSVESS is a 35,000 sf building with a very busy emergency service and a growing specialty hospital with specialists in emergency/critical care, internal medicine, surgery, medical oncology, and radiation oncology.&nbsp; Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, and more.
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
United Veterinary Care (UVC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status.&nbsp;

Client Service Representative Manager

<h3>Job Description</h3>
Job DescriptionAbout GenRevv
GenRevv helps real estate private equity firms and alternative investment managers generate accredited investor leads through full-funnel creative and performance marketing.
We connect ad strategy, messaging, and investor engagement into campaigns that turn leads into investors.
We’re looking for a Client Director who can lead client relationships, translate strategic goals into actionable briefs, and ensure our delivery teams consistently hit performance targets.
Role Overview
The Client Director owns the client relationship from kickoff to renewal. You’ll act as the strategic and operational hub aligning client objectives with creative and media execution, managing timelines, and reporting performance outcomes.
This role combines account management, strategic leadership, and consultative selling. You’ll partner closely with the Creative Director and Operations Lead to ensure campaigns deliver measurable ROI and a strong client experience.
Key Responsibilities
<ul>
<li>
Lead client relationships end-to-end, ensuring satisfaction, renewals, and expansion.
</li>
<li>
Translate client goals into clear creative briefs, working with the Creative Director to set strategy.
</li>
<li>
Oversee campaign setup, launch, and optimization in collaboration with the media and creative teams.
</li>
<li>
Review and interpret campaign performance reports; communicate insights to clients clearly and confidently.
</li>
<li>
Manage expectations, priorities, and deliverables across multiple accounts with speed and accuracy.
</li>
<li>
Identify upsell or cross-sell opportunities and support proposal development.
</li>
<li>
Serve as the client’s internal advocate while holding internal teams accountable for timelines and quality. 
</li>
</ul>
Qualifications
<ul>
<li>
5+ years in account management, client success, or marketing strategy roles within performance marketing, advertising, or SaaS.
</li>
<li>
Proven ability to manage multiple client relationships and projects simultaneously.
</li>
<li>
Strong communication skills able to present creative strategies and performance results persuasively.
</li>
<li>
Understanding of digital ad funnels (Meta, email, landing pages) and lead-gen KPIs.
</li>
<li>
Experience with real estate or financial clients is a plus.
</li>
<li>
Organized, assertive, and comfortable managing up and across teams.
</li>
</ul>
Compensation &amp; Environment
<ul>
<li>
Salary: $85K$110K, depending on experience
</li>
<li>
Bonus potential based on retention and client growth
</li>
<li>
Remote, high-performance environment with a fast-moving creative team
</li>
</ul>

Client Director / Account Manager

<h3>Job Description</h3>
Job Description
Job Overview: As a Client Experience Project Manager, you will be responsible for coordinating and managing the lifecycle of dealer projects within our custom cabinet shop. You will work closely with dealers, clients, and internal teams to ensure that projects are executed smoothly, efficiently, and to the highest standards. Your expertise in process engineering will help optimize workflows and improve project outcomes.
Key Responsibilities:
<ul>
<li>Lead dealer projects from order intake through layout engineering, production, delivery, and warranty claims, ensuring all milestones and deadlines are met.</li>
<li>Serve as the primary point of contact for dealers and clients, providing updates, addressing concerns, and ensuring satisfaction throughout the project lifecycle.</li>
<li>Analyze and improve existing processes to enhance efficiency, reduce costs, and increase quality in project execution.</li>
<li>Work closely with design, production, and delivery teams to ensure alignment on project goals and timelines.</li>
<li>Maintain accurate records of project specifications, timelines, and any changes or issues that arise during the project.</li>
<li>Implement quality control measures to ensure that all products meet company standards and client expectations.</li>
<li>Oversee warranty claims and ensure timely resolution of issues, maintaining strong relationships with dealers and customers.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor’s degree in Engineering, Project Management, or a related field.</li>
<li>Proven experience in project management, preferably in manufacturing or custom cabinetry.</li>
<li>Strong understanding of process engineering principles and methodologies.</li>
<li>Excellent communication and interpersonal skills, with the ability to manage relationships effectively.</li>
<li>Proficient in computer software skills.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Ability to work collaboratively in a team environment and manage multiple projects simultaneously.</li>
<li>Knowledge of cabinetry design and manufacturing processes is a plus.</li>
</ul>
About Us: Revive Manufacturing is a leading luxury cabinet manufacturer dedicated to delivering premium-quality products and exceptional service to our clients. We pride ourselves on our innovative designs, craftsmanship, and commitment to customer satisfaction. We are currently seeking a skilled Process Engineer to step into a Project Manager role and oversee dealer projects from order intake through to final warranty claims.
Why Join Us?
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunity to work in a dynamic and creative environment.</li>
<li>Chance to lead impactful projects and contribute to the success of our company.</li>
<li>Professional development and growth opportunities.</li>
</ul>
Company DescriptionRevive Home Brands is a group of companies dedicated to bringing life to the spaces that matter most through our commitment to quality relationships and artisan craft. 
<h3>Company Description</h3>
Revive Home Brands is a group of companies dedicated to bringing life to the spaces that matter most through our commitment to quality relationships and artisan craft.

Client Experience Project Manager

<h3>Job Description</h3>
Job Description
Job Title: Manager, Client Services
Work Location: New York, NY (Hybrid)
Start Date: ASAP
Recently named one of WorkLife's 50 Best Places to Work and one of Fast Company's Most Innovative Companies, Whalar Group is a global creator company on a mission to liberate the creative voice. 
Creators are at the heart of everything we do! We are a curious, diverse team of 300 individuals around the world who are passionate about the Creator Economy. Our proximity, understanding, and trust of creators evolved into a first-of-its-kind creator ecosystem. Under Whalar Group, there are six companies: Whalar, a global creator agency; Whalar Talent,a full-service, 360&amp;degree; creator and talent management company; Foam, a suite of AI tools, templates, and services; Moby Ventures, creator-centric venture studio; Umi Games, a groundbreaking gaming studio; and The Lighthouse, an IRL campus for creators.
About Client Services:
The Client Services team holds the ultimate responsibility for the creative output and flawless execution of our campaigns and programs. With a comprehensive view over all aspects of collaboration, the team works with expert teams and specialist partners, both internally and externally, to bring a brand's creative vision to life. The team has three core functions: overseeing campaigns, budgets, and timing across assigned programs; acting as the central resource to bring in the right expertise at the right time; and facilitating retention and client satisfaction through excellent operational and servicing standards and quality creative output.
Here's what you'll do day-to-day:
<ul>
<li>Project manage, organize and direct the day-to-day operations of campaign delivery. This includes: managing budgets, timelines, and supporting the team for creator sourcing, contracting, briefing and campaign management</li>
<li>Manage, help to develop and mentor at least one Campaign Executive, supporting with career pathing and goal setting</li>
<li>Lead or be an active participant on internal and external meetings, adding value with keen knowledge of the brand, roster of creators, strategy and campaign goals/ KPIs</li>
</ul>
Here's what we're looking for:
<ul>
<li>Have 4-5+ years' agency or brand experience, including team management</li>
<li>Have strong detail-oriented communication, organizational and interpersonal skills</li>
<li>Have a solid understanding of the social media advertising ecosystem and an insatiable appetite for learning about industry innovations</li>
<li>Appreciate and understand the value of creativity</li>
<li>Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working</li>
<li>Be a curious self-starter with a problem-solving mindset and a proactive 'can do' attitude</li>
<li>Multiple languages is a plus</li>
</ul>
This hybrid role, based in NY, offers flexibility and collaboration, allowing you to choose any three days a week to work from our vibrant office. Enjoy a collaborative environment with top-tier amenities, including beverages, snacks, and weekly happy hours, fostering productivity and camaraderie. This position combines the best of both worlds, offering the freedom to balance in-office interactions with remote work flexibility.
The salary range for this role is $60,000 - $75,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and ultimately budget approvals.
Our values:
At Whalar Group, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar Group since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. Learn more.
The perks:
Whalar Group provides flexible benefits and collaborative work environments and experiences so employees can work productively in a setting that best and uniquely suits their needs.
<ul>
<li>Medical, Dental, Vision</li>
<li>25 days of PTO + Sick days + Winter break</li>
<li>Retirement planning with employer match</li>
<li>Monthly phone/internet reimbursement</li>
<li>Professional development stipend</li>
<li>New joiner Home office allowance </li>
<li>Fertility benefits</li>
<li>Up to 16 weeks of paid parental leave</li>
<li>Calm App subscription (Add up to 4 dependents)</li>
<li>Volunteer days</li>
<li>Identity theft protection &amp; Legal assistance</li>
<li>Company Paid Life &amp; Disability Insurance</li>
<li>Extra Voluntary Life Insurance Policy</li>
<li>Voluntary Hospital and Critical Illness Insurance</li>
<li>Voluntary Pet insurance</li>
<li>Employee Resource Groups</li>
</ul>
Whalar Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Manager, Client Services

<h3>Job Description</h3>
Job Description Client Solutions ManagerOverview:
<ul>
<li>The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently.</li>
<li>Location - New York City, NY (Hybrid – 2 to 3 days onsite)</li>
</ul>
Responsibilities:
<ul>
<li>Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges</li>
<li>Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals</li>
<li>Be a consultative seller to renew and grow client investments</li>
<li>Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved</li>
<li>Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights</li>
<li>Apply rigor and use technology to design account plans to meet revenue goals</li>
<li>Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs</li>
<li>Drive new product adoption and partner technology integration to enable client success and efficiency</li>
<li>Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met</li>
</ul>
Basic Qualifications:
<ul>
<li>3+ years of experience in advertising, sales, marketing, consulting, or media</li>
<li>2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)</li>
</ul>
Preferred Qualifications:
<ul>
<li>BA/BS degree or equivalent practical experience</li>
<li>Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs)</li>
<li>Demonstrated experience with Sales Force or relatable ticketing systems</li>
<li>Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics</li>
<li>Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.</li>
<li>Demonstrated understanding of internet advertising technology and marketing automation</li>
<li>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision</li>
<li>Ability to work independently and collaborate cross-functionally</li>
<li>Demonstrated commitment to understanding and prioritizing the needs of the customer</li>
</ul>
Suggested Skills:
<ul>
<li>Stakeholder Management</li>
<li>Sales Force</li>
<li>Google Docs</li>
</ul>
Compensation: 
<ul>
<li>$30.96 - $42.92/hr. (W2/Non-Exempt)</li>
</ul>
Req#16107

Client Solution Manager

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary from 59K
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1425059

Client Manager

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Compensation &amp; Benefits: 
Salary is $66,000 annually
Benefits are offered to full-time employees
<ul>
<li>Medical/Dental/Vision coverage</li>
<li>Free employee life insurance</li>
<li>Paid employee training and development</li>
<li>401K</li>
<li>Employee assistance programs</li>
<li>Paid holidays and flexible PTO (Paid Time Off)</li>
<li>Great company culture and work/life balance</li>
</ul>
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1423599

177,730 client-manager Jobs