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city

state

<h3>Job Description</h3>
Job Description
General Description: 
Provide overall phone customer service for insureds, agents and internal company personnel. Responsible for performing different policy level transactions (example: cancellations, policy changes) as instructed and within level of authority. Participate in team projects as instructed and necessary to maintain First Class customer service. 
Essential Duties and Responsibilities: 
Completes customer’s transactional requests within applicable policies and identifies opportunities requiring a transfer to another area. Responds to customer questions accurately demonstrating expertise and knowledge of products and processes. Actively listens to customer issues or questions showing interest and displaying empathy for the caller’s situation. Reads, analyzes and interprets procedures and documents. Remains current on new marketing campaigns in order to respond appropriately to marketing related inquires using all available resources/tools. Solves practical problems and deal with a variety of concrete variables. Reports discrepancies in procedures and policy details to management, as necessary. Interprets a variety of instructions furnished in written, oral, or diagram form. Performs other duties as required. 
Supplemental Information: 
This job description has been prepared to indicate the general nature and level of the work that the employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities and qualifications required for the employees assigned to this job. 
Education/Skills /Experience: 
High school diploma or equivalent. 1-3 years of related experience and/or training, agency experience preferred. Some college or post-secondary training in business operations or insurance is strongly preferred. Experience using Microsoft office products. Must be detail-oriented and possess good interpersonal and problem-solving skills. Must be flexible and able to adapt in a changing business environment with minimum supervision. Must be willing to work flexible schedules to support multiple time zones. Must possess strong communication, organizational and teamwork skills. 
Licenses and / or Certifications: 
Not necessary but preferred Agency background &amp;/or Agent license
 10am - 7pm EST 12pm - 9pm EST

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionFASTSIGNS #112301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: 
<ul>
<li>Competitive Pay</li>
<li>Paid Vacation and Holidays</li>
<li>Performance Bonus</li>
<li>Ongoing Training Opportunities </li>
</ul>
A Successful FASTSIGNS Customer Service Representative Will: 
<ul>
<li>Be the initial contact with current as well as prospective customers in our FASTSIGNS Center</li>
<li>Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders</li>
<li>Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center</li>
<li>Work with customers in numerous ways such as email, telephone, in-person and at their place of business</li>
<li>Build long-lasting relationships by turning prospects into long term clients.</li>
<li>Build long-lasting relationships by turning prospects into long term clients.</li>
<li>Prospect for new business and network for sales opportunities.</li>
<li>Sell a unique, exciting product line that changes by the minute completely based on customer needs and desires.</li>
</ul>
Ideal Qualifications for FASTSIGNS Customer Service Representative: 
<ul>
<li>1-3 years of retail or counter sales experience preferred</li>
<li>High school diploma or equivalent</li>
<li>Outgoing, responsive, eager to learn and has the ability to build relationships</li>
<li>Great listening and organization skills</li>
<li>Ability to sit for long periods (4 hours or more)</li>
<li>Ability to view a computer screen for long periods (4 hours or more)</li>
<li>Ability to work under pressure to output high volume, high-quality work </li>
</ul>
Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Customer Service Representative

<h3>Job Description</h3>
Job Description
We've recently changed our offered benefits and wages to stay competitive with the rising hiring demands. We're looking for the best to grow&nbsp;our family here at Palmen and our wages and benefits reflect that.&nbsp;
<ul>
<li>Paid Time Off&nbsp;and flexible scheduling&nbsp;</li>
<li>Creative and competitive pay plan options&nbsp;</li>
<li>Health, dental, and vision insurance</li>
<li>401K program with a company match&nbsp;</li>
</ul>
Reporting to our Customer Care Manager, our&nbsp;Business Development Center Representative&nbsp;will ensure that all inquiries that come through&nbsp;the internet have a great experience finding what they need. This role has the unique opportunity to be an expert on all parts of the business and deliver information in a clear, efficient and helpful way. The ideal candidate will strive to exceed the customer satisfaction benchmark and go above and beyond to ensure a positive dealership experience.&nbsp;
What We Offer
<ul>
<li>
Competitive hourly rate with uncapped commission&nbsp;
</li>
<li>
Medical, vision, and dental insurance
</li>
<li>
401K with company match
</li>
<li>
Paid vacation
</li>
<li>
Saturday lunches
</li>
<li>
Employee discounts on sales and service
</li>
<li>
Paid training
</li>
<li>
Competitive pay plans
</li>
</ul>
Qualifications
<ul>
<li>At least one previous role based in customer service experience</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong computer skills Microsoft Word, Excel, and Outlook</li>
<li>Time management, prioritization skills, and ability to multitask required</li>
<li>Organized, positive, hardworking and friendly personality</li>
<li>Ambitious, goal oriented mentality and eager to improve</li>
<li>Team orientated</li>
<li>Valid driver’s license</li>
</ul>
&nbsp;
Responsibilities (not limited to)
<ul>
<li>Answer customer calls and establish follow-ups with service appointments</li>
<li>Respond quickly to internet, phone and live chat inquiries using email, scripts and templates</li>
<li>Provide customers with initial service information</li>
<li>Assist service/sales personnel and deliver messages promptly</li>
<li>Follow up with leads that are not ready to make an appointment currently</li>
<li>Follow up with no-show appointments</li>
<li>Follow up with customers after visits</li>
<li>Maintain Customer Success Index at or above company standards</li>
<li>Other duties as assigned</li>
</ul>
Here at Palmen Auto Stores&nbsp;we live and work in the community. We're your neighbor, your friend and ultimately your support. It is our promise to treat you like family, whether you are servicing your vehicle or purchasing a new one, we're excited you're here. Palmen Motors has been family owned and operated by the Palmen family for over 85&nbsp;years and the majority of our staff have been with us for decades as well. Don't be surprised if you find that the employee you're working with&nbsp;has been here for 5, 10, 20 or even 30 years! Here at Palmen Motors, we take pride in the fact that we've assembled one of the best teams in the business and we're looking to grow that team!&nbsp;
We are an equal opportunity employer and prohibit discrimination/harassment without&nbsp;regard to race, color, religion, age, sex, national origin, disability status, genetics, protected&nbsp;veteran status, sexual orientation, gender identity or expression, or any other characteristic&nbsp;protected by federal, state or local laws.

<h3>Job Description</h3>
Job Description
PART TIME 
Location - Attleboro MA
SCHEDULE&nbsp;AVAILABLE:
Tuesday, Wed, Thurs 5p-8p* Saturday 4:30p-8p*
*indicates that the shift might be later due to closing procedures.
Our Customer Service Representatives – Business Office are friendly, energetic individuals who provide quality service to our customers. Whether they're answering phone calls, processing invoices, or assisting guests with their transactions, the ideal candidate will bring a positive and customer-focused attitude! Are you passionate about working with people and providing outstanding customer service? If you answered yes, we want to talk to you about a career at Cardi’s Furniture &amp; Mattresses!
Pay $18.00 Hourly
JOB SUMMARY
Primary purpose is to win each day by delivering extraordinary service and value to each customer, every day. A Business Office Customer Service Representative I is responsible for producing favorable outcomes for all customers, fellow team members, the company and the communities we serve. A Business Office Customer Service Representative I is accountable for reaching the company goals and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Greets all customers.</li>
<li>Provide customer service and clerical support for the stores.</li>
<li>Determine customers needs using proper inquiries.</li>
<li>Recognize and overcome customer objections.</li>
<li>Process customer orders and returns, verify inventory status, scheduled pick-ups and deliveries.</li>
<li>Process invoices, payments via cash, check, credit card and financing for guest’s purchases.</li>
<li>Balance cash drawer and determine the deposit.</li>
<li>Maintain daily reports and email.</li>
<li>Act as liaison between the guest and other departments.</li>
<li>Contact guests regarding availability of merchandise, delivery and customer pick-up services, and overdue payments on accounts</li>
<li>Assist and follow-up with customers telephoning or coming into the store in resolving their questions, concerns and issues on purchases or direct them to the appropriate person or department.</li>
<li>Ensure all required customer and merchandise information including customers concern(s) is accurately documented in the computer system.</li>
<li>Adjust customers invoice due to cancellation of items or orders, merchandise refused or damaged on delivery, merchandise price change, etc.</li>
<li>Assists with training and development of other associates.</li>
<li>Complies with all applicable company health, safety and quality standards, policies, procedures, rules and regulations.</li>
<li>Models company image and culture through positive attitude, spirit of cooperation, appearance and respect for company policies and procedures on every aspect of role functions.</li>
<li>Attend department / company meetings as required</li>
<li>Performs other functions as needed and required.</li>
</ul>
Required Skills
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability and/or physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge/Skills/Abilities
Ability to effectively communicate in English, both verbally and in writing. Demonstrated ability to handle multiple tasks simultaneously. Strong customer orientation with excellent interpersonal communication skills. Strong analytical and problem solving skills. Detail oriented with excellent organizational skills. Proficient with Word and Excel, and working knowledge of computer operating system.
Core Competencies
• Job Knowledge • Work Quality / Work Quantity • Customer Focus • Initiative / Decision Making / Judgement • Communication / Active Listening • Accountability / Integrity • Interpersonal Skills / Team Oriented / Collaboration • Emotional Stability / Adaptability • Emotional Intelligence • Organization / Time Management • Creativity
WORKING ENVIRONMENT / PHYSICAL REQUIREMENTS
Work performed in an office environment within a store. This role routinely uses standard office equipment, such as computers, phones, photocopies and fax machines. Normal amount of sitting or standing, average mobility to move around an office environment. Frequently needs to stand, sit on a stool (counter height), and climb on and off the stool when assisting guests at the counter. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
REQUIRED EXPERIENCE
Education/Certification/Licensure
 High school diploma or general education degree (GED) preferred but not required.
Experience
A minimum of two (1) years of customer service or retail experience preferred

Customer Service Representative I

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k) matching</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 INTRODUCTION: This Operating Procedure is developed to provide a functional description of the Customer Service Representative (CSR) position. The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company. REQUIREMENTS: 
<ul>
<li>Required: A High School Diploma or equivalent. </li>
<li>Must be able to operate office machines including Computer, Calculator, and Copier and be willing to learn Stone Profits and box store portals. </li>
<li>You must have good telephone skills. Must be organized and detail oriented. Must be able to work with constant interruptions and distractions.</li>
<li>Must be able to communicate effectively both in writing and verbally in English to interact with clients and other employees and write and read reports. You must have excellent telephone communication skills and the ability to deal with customers who may be irate. </li>
<li>Occasionally you will be required to go into the yard, which may be hot, cold, wet, and dirty. </li>
</ul>
 RESPONSIBILITIES AND DUTIES: 
<ul>
<li>Enter all customer information into Stone Interiors operating system. </li>
<li>Inspect drawings to verify quantities and verify changes for contract adjustments. </li>
<li>Monitor and verify orders to move towards production.</li>
<li>Inform management about schedule requirements, inventory needs, deliveries and pickups, and other information needed for the efficient handling of customer orders. </li>
<li>Provide installers with accurate directions, instructions, and maps for delivery. </li>
<li>Assure customer satisfaction after installation.</li>
<li>File all paperwork in an accurate and timely manner. </li>
<li>Cheerfully greet all customers as they enter the premises. </li>
<li>Assist other departments as needed. </li>
</ul>
 Benefits 
<ul>
<li>Health/Dental/Vision coverage</li>
<li>STD/LTD</li>
<li>PTO</li>
<li>Opportunity for growth and advancement</li>
<li>Paid Training</li>
<li>No nights or weekends</li>
<li>Paid major holidays</li>
<li>IRA</li>
</ul>
 Compensation: $30,000 - $32,000 Annually We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Stone Interiors Stone Interiors began operation in July of 1997. The owners have over 63 years of experience in stone fabrication and installation, specializing in marble, granite, quartzite, and engineered quartz. After 20 years in business, we have expertly installed over 50,000 jobs. We now own and operate three showrooms in South Carolina, Alabama, and Louisiana. Services Provided Fabrication and installation of granite, marble, and engineered quartz, including Caeserstone, Silestone, and Cambria. Visit one of our three full-service showrooms and slab yards across the Gulf South.

<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Representative to join our team!&nbsp;You will be responsible for&nbsp;helping&nbsp;customers by providing product and service information and resolving&nbsp;technical issues. Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide&nbsp;information about the products and services</li>
<li>Troubleshoot and resolve&nbsp;product issues and concerns</li>
<li>Document and update&nbsp;customer records based on&nbsp;interactions</li>
<li>Develop and maintain a knowledge&nbsp;base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
<li>Will need to get licensed to sell insurance. Will train.&nbsp;</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative - Part-time position with potential to transition into full-time.
As a Customer Service Representative, you will serve as the primary point of contact for customers, delivering prompt and courteous assistance. Your responsibilities include providing accurate information about products and services, addressing inquiries, resolving issues, and offering thoughtful guidance to ensure a positive and seamless customer experience.
Duties/Responsibilities:
<ul>
<li>Conduct Quality Assurance calls related to installations, service issues, and customer winback efforts</li>
<li>Initiate outbound calls to promote and upsell products and services</li>
<li>Respond to customer inquiries and effectively address complaints</li>
<li>Provide accurate and detailed information about company offerings</li>
<li>Diagnose and resolve product-related issues to ensure customer satisfaction</li>
<li>Maintain and update customer records following each interaction</li>
<li>Support customer service operations by assisting with incoming service queues</li>
<li>Process customer payments securely and efficiently</li>
<li>Continuously build and update a comprehensive knowledge base of evolving products and services</li>
<li>Perform additional tasks and responsibilities as assigned</li>
</ul>
Required Skills/Abilities
<ul>
<li>High School Diploma or equivalent (GED)</li>
<li>1–2 years of experience in customer service, sales, or a related field</li>
<li>Strong ability to prioritize tasks and manage multiple responsibilities simultaneously</li>
<li>Consistently demonstrates a positive, professional attitude</li>
<li>Reliable and punctual with a strong work ethic</li>
<li>Exceptional written and verbal communication skills</li>
<li>Clear and confident phone communication with customers</li>
<li>Collaborative team player with strong interpersonal skills</li>
<li>Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and skilled in typing, scanning, and copying</li>
</ul>
Company DescriptionDFT Communication is proud to be a longstanding community partner of families and businesses in Western New York. We are a family of companies linking neighbor to neighbor, friend to friend and business to business. Over 125 years, we’ve upgraded equipment, expanded services and added subscribers. DFT has proven itself as a premier service provider in Chautauqua County, throughout Western New York, and parts of Pennsylvania. 
<h3>Company Description</h3>
DFT Communication is proud to be a longstanding community partner of families and businesses in Western New York. We are a family of companies linking neighbor to neighbor, friend to friend and business to business. Over 125 years, we’ve upgraded equipment, expanded services and added subscribers. DFT has proven itself as a premier service provider in Chautauqua County, throughout Western New York, and parts of Pennsylvania.

<h3>Job Description</h3>
Job Description
Customer Service Representative (O’Hare area): The hours currently are 10:30 AM – 7 PM Monday-Friday. (Hybrid-working 2 days in office)
We’re a stable firm in business for over 70 years looking for a Customer Service Representative with strong interpersonal skills and the energy to work in a fast-paced environment.
Our Customer Service Representatives provide support to field sales team and B to B customers.
Responsibilities:
· High volume of inbound calls responding to inquiries - via phone, email and other internal systems.
· Resolves customer and sales rep issues.
· Conducts order entry, modification, and status activities.
· Reviews and issues product returns, credit memos and document requests.
Qualifications &amp; Requirements:
· Strong analytical skills.
· Excellent written and verbal communication skills are a must.
· 1+ years in an in-bound call center environment is helpful.
· Experience with SAP is helpful.
· Attendance and punctuality are important for performance.
Other helpful points
<ol>
<li>At least 1 year of customer service experience (i.e., corporate, retail, hospitality)</li>
<li>Solid job stability (over 1 year)</li>
<li>Good phone presence</li>
<li>Good energy and outgoing personality</li>
<li>Inbound call center experience helpful, versus outbound</li>
</ol>
Company DescriptionNational Financial Firm 
<h3>Company Description</h3>
National Financial Firm

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
<li>Tuition assistance</li>
</ul>
 Our tight-knit team in AlphaGraphics - US816 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Customer Service Representative Perks and Benefits: 
<ul>
<li>Competitive Compensation</li>
<li>Paid Holidays</li>
<li>Flexible Scheduling</li>
<li>Hard work, collaboration, humanity, fun, and laughter</li>
<li>Career path development</li>
</ul>
More than anything, were looking for a highly collaborative and dependable Customer Service Representative (CSR) preferably with basic Graphics Design experience who is driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in our company's success, and we value contributions from each team member. Customer Service Representative (CSR) Daily Tasks: 
<ul>
<li>Serve as the primary internal representative of the organization.</li>
<li>Convey to the customer our expertise in products, services, and capabilities.</li>
<li>Serve as an external key educator to our community and customers.</li>
<li>Communicate customer requirements to the support team in accordance with company policies and procedures.</li>
<li>Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.</li>
<li>Determine charges for services requested, collect deposits or payments, or arrange for billing.</li>
<li>Attract potential customers by answering product and service questions and suggesting information about other products and services.</li>
<li>Check initial artwork submitted for the quality check before it goes to production team.</li>
</ul>
 Customer Service Representative (CSR) Role Qualifications: 
<ul>
<li>Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.</li>
<li>Ability to effectively build relationships with customers and teammates.</li>
<li>Strong written and verbal communication skills.</li>
<li>Desire to continuously look for ways to help people.</li>
<li>Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.</li>
</ul>
 AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply today!

<h3>Job Description</h3>
Job Description
 
 
Job description
Job Type: Full-time Monday - Friday
Salary: From $20.00 per hour
Location: Post Falls, ID 

We are a locally owned carpet cleaning and restoration company that has been in business for 21 years and very established in the community. We have experienced significant growth over the last couple years and are in need of a customer service representative. We have a very fast paced but relaxed office atmosphere and great company culture! Check out our company at <a href="http://www.CallAllklean.com" target="_blank">www.CallAllklean.com</a> and see why we have over 1500 5-star reviews! Join one of the best companies in the area to work for!
 
We are looking for an upbeat and friendly person who is comfortable on the phone, able to learn new computer programs quickly and can navigate multiple software systems efficiently. Knowing the area geographically is a huge plus. Location is West Post Falls. Teamwork is a big part of our workday. We promote personal and professional development, and training is very important to us. We want to make sure you are fully equipped to carry out your tasks!
 
Duties will be scheduling appointments, answering emails, filing and assisting the other office staff on general tasks. This is a fast-paced job, but also very structured. Some office experience required. Positive attitude, willingness to learn and reliability are the main requirements.
 
 
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday - Friday</li>
<li>Weekends Off</li>
<li>Work Location: In person</li>
</ul>
 
Education:
<ul>
<li>High school or equivalent (Required)</li>
</ul>
 
Experience:
<ul>
<li>Schedule management: 1 year (Required)</li>
</ul>
 
Benefits:
<ul>
<li>Paid time off</li>
<li>Holiday pay</li>
<li>Company paid Health Insurance</li>
<li>Company paid Life Insurance</li>
<li>Company paid Short and Long-Term Disability </li>
<li>401k</li>
<li>Opportunity for Growth</li>
<li>
Company Events
</li>
</ul>

137,538 customer service representative Jobs