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<h3>Job Description</h3>
Job DescriptionAbout GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.&nbsp;GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Summary:The Bilingual Client Support Manager works with installers on our platform to ensure we’re delivering the best customer experience possible. The CSM will leverage “Big Data“ to identify areas of improvement with their Installers and collectively work together on improving the customer experience. Additional duties such as Installer audits and pipeline management help to ensure customer expectations and GoodLeap standards are being met. We strive to be a reliable and trustworthy ally that always delivers for both our customers and installers. Focusing on improving the customer experience and being a dependable teammate helps us live out our mantra of “finance made friendly“.Essential Job Duties &amp; Responsibilities:
<ul>
<li>Provide our customers with world-class customer service in Spanish and English</li>
<li>Be a supportive and collaborative partner our installers can rely on</li>
<li>Strategically partner with installers on ways to improve the customer experience</li>
<li>Act as the primary point of contact for escalated client issues, ensuring timely resolutions</li>
<li>Help resolve any questions or concerns our existing customers may have</li>
<li>Communicating with installers regarding past, present and future projects</li>
<li>Effectively managing a pipeline of projects to completion</li>
<li>Document client interactions and resolutions in the CRM system to maintain accurate records and track trends</li>
<li>Conducting monthly partner due diligence checks</li>
<li>Ability to analyze data and spot trends</li>
<li>Conduct collaborative investigations into possible fraudulent or suspicious activities</li>
<li>Provide timely and effective support to clients via email, phone, and chat</li>
<li>Maintain a positive and professional attitude in all client and customer interactions, building and maintaining strong relationships</li>
</ul>
Required Skills, Knowledge &amp; Abilities:
<ul>
<li>Ability to multitask</li>
<li>Work independently and collaboratively</li>
<li>Effectively interact with high profile partners</li>
<li>Superior organizational skills</li>
<li>Exceptional verbal and written skills</li>
<li>Excellent problem-solving abilities</li>
<li>Ability to work well under pressure and manage multiple priorities effectively.</li>
<li>Flexibility to adapt to changing priorities and business needs.</li>
<li>Time management</li>
<li>Solar knowledge preferred</li>
<li>Bilingual in Spanish required</li>
</ul>
Compensation:&nbsp;$22.00/hr Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you!&nbsp; Apply today!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Bilingual Client Support Manager

<h3>Job Description</h3>
Job Description
Position Summary: The Client Services Manager 2 supervises clinical center staff and daily Call Center/Utilization operations. This key individual coaches and develops team members in accordance with departmental goals and objectives while overseeing operational functions of department working units, including workflow management, staffing, systems, procedures, reporting and training.
Essential Functions: 1. Supervises Call Center and monitors performance, while providing feedback and establishing ongoing organizational goals. 2. Works closely with UAM team managers and supervisors to develop and oversee effective methods that improve utilization management. 3. Performs and collaborates in recruitment activities, as well as professional development and evaluation of personnel. 4. Identifies and implements quality programs and initiatives. 5. Manages and implements decisions regarding service and efficient delivery of patient care. 6. Monitors workflow to ensure prompt delivery and systems documentation. 7. Motivates team members to ensure efficient and effective operational outcomes, while providing guidance and feedback. 8. Monitors telephone queue compliance ensuring full corporate compliance with policies and procedures. 9. Maintains and monitors the crisis line budget. 10. Creates and reviews policies regarding the Call Center Department when needed. 11. Communicates with other supervisors to ensure effective teamwork.
Other Duties: * Complies with all guidelines established by the Centers for Medicare and Medicaid (CMS) and guidelines set forth by other regulatory agencies, where applicable. * And all other duties assigned by the manager and/or supervisor.
Education: * Master’s Degree in a Health related field. * Current, unrestricted license to practice.
Experience: * Minimum 2+ years of experience in a Health, Managed Care or related environment; Supervisory experience preferred.
Knowledge: * Knowledge in emergency call handling and telephonic necessity identification. * Proficient in data entry skills. * Personal computer experience should include working with Microsoft Word, Excel, Power Point and Outlook at the intermediate level at a minimum.
Skills: * Strong verbal and written communication skills. * Strong analytical skills with demonstrated ability to problem solve. * Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas. * Organizational skills with the ability to handle multiple tasks and/or projects at one time. * Time management skills with the ability to prioritize and schedule daily activities for the most efficient use of time. * Problem solving skills with the ability to look for root causes and implement, workable solutions. * Interpersonal skills with the ability to work in a fast-paced environment and participate as an independent contributor with little supervision or as an active team member depending on the situation and needs. * Must have a track record of producing work that is highly accurate, demonstrates attention to detail, and reflects well on the organization. * Leadership skills with the ability to empower, engage, motivate, evaluate and manage team members and as a group.

Manager Client Services

<h3>Job Description</h3>
Job Description
Job description coming soon

Commercial Lines Client Manager

<h3>Job Description</h3>
Job Description
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.
We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 
We are looking for a Client Experience Account Manager to join our Operations Team!
Role and Responsibilities:
The Account Manager's responsibility is to be the clients advocate and primary point of contact in support of their day-to-day service requests (e.g. deliver/disconnect telecommunications services, initiate, manage, escalate repairs, address billing inquires/disputes, etc.). The requests will cross multiple disciplines (Voice, Data, and Hardware) and require that the manager be capable of interpreting, validating and ensuring MetTel's timely delivery of the desired end result. On occasion the Manager will be asked to contribute to company projects intended to better MetTel processes and or service offering. The function includes but is not limited to the following: 
<ul>
<li>Service Request Oversight &amp; Advocacy: Perform a daily review of open tickets utilizing the then current tool sets</li>
<li>Repair - When presented with a repair employ the triage processes</li>
<li>Control Document Maintenance &amp; Presentation</li>
<li>InContact IVR Participation</li>
<li>CSAT Awareness &amp; Execution</li>
<li>Billing disputes</li>
<li>MetTel System Knowledge</li>
<li>Communication</li>
<li>Product/Process Knowledge</li>
</ul>
Desired Skills and Experience: 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Associates or Bachelor's degree; or four to ten years related experience and/or training; or equivalent combination of education and experience.</li>
<li>Computer Skills - To perform this job successfully, an individual should have knowledge of Microsoft Office Suite (Excel, Word, Project, Power Point); Explorer Internet software. </li>
<li>Reasoning Ability - Ability to solve practical problems</li>
<li>Knowledge of Microsoft Office Suite (Excel, Word, Project, Power Point)</li>
</ul>
*The salary reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is $55,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Keywords: #SaltLakeCity, #AccountManagement, #AccountManagement, #CustomerService, #Technical Support, Client Experience, Customer Service, Customer Support, Technical Support, Account Management, Support Technician, Customer Support Account Specialist, #Customer Support Account Specialist, Account Manager, Inbound, Telecommunications, Verizon, ATT, #Verizon, #ATT, T-Mobile, #TMobile, Indeed, LinkedIn, #Indeed, #LinkedIn, Telecommunication Jobs, #TelecommunicationJobs, Google, SimplyHired
MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 
To learn more about our company visit us at <a href="http://www.mettel.net" target="_blank">www.mettel.net</a>

Client Experience Account Manager

<h3>Job Description</h3>
Job Description
A Client Manager will be responsible for managing new and current accounts. This role will work closely with clients to add additional account revenue by adding new programs. The position will manage accounts in conjunction with the Sales team and be a key piece in a team-driven culture. This position requires high energy and strong interpersonal skills, as communication within the team and with clients is crucial.
We value the impact and connection that come from regular in-person collaboration. While the ideal candidate can work from our Lake Worth or New London officeswith anticipated travel up to 10%, we are also accepting applications from remote candidates who are not located within a reasonable commuting distance.We are unable to offer work sponsorship for this role.
Who we are:
Source1 is the leading data and technology company specializing in hospitality procurement. As a Buyers Edge Platform brand, Source1 goes beyond conventional solutions, offering innovative procurement strategies, flexible supply chain management, and tailored strategic services. Our commitment to hospitality success is reflected in providing our members with exclusive access to nationally contracted pricing on essential everyday supplies and services, dedicated account management, and seamlessly integrated data and technology solutions. At Source1, our customized solutions are designed to not only add significant value but also unlock unparalleled savings potential for hospitality operators.
Your impact:
<ul>
<li>Minimum of 50 daily client outreaches (calls, emails, campaigns, etc.)</li>
<li>Establish and deepen client relationships by understanding their business objectives and providing exemplary support as their primary contact within Source1</li>
<li>Conduct weekly, monthly, and quarterly meetings with clients on updates, information, concerns, and new opportunities</li>
<li>Serve as the client's voice within Source1 </li>
<li>Keep organized for both the internal team, as well as the needs of the clients</li>
<li>Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution</li>
<li>Identify opportunities for potential upsell </li>
<li>Organize and conduct onboarding of clients</li>
<li>Work together with VP of Client Relations to build and maintain client relationships</li>
<li>Keep all applicable people in the loop</li>
<li>Organize, schedule, prepare and conduct business reviews on a quarterly basis</li>
<li>Maintain timely follow-up for any client requests</li>
<li>Log all activities, communication, and client data updated internal and external within the CRM systems and databases</li>
<li>Market new programs and services to clients</li>
<li>Provide frequent updates on project progress</li>
<li>Must be comfortable being the point person for the client and internal departments</li>
<li>Have a full understanding of Source1 interaction with Platform brands</li>
<li>Work with other departments in driving additional revenue through direct manufacturer programs</li>
<li>Be available to travel to visit clients face to face</li>
<li>Facilitate customer portals</li>
</ul>
About you:
<ul>
<li>4-year Bachelors' or Associate's degree preferred</li>
<li>Hospitality experience is a plus</li>
<li>Customer service and sales calling experience</li>
<li>Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint) proficiency</li>
<li>Valid, unrestricted driver's license with the ability to rent a car</li>
<li>Salesforce or other CRM experience</li>
<li>Strong interpersonal and verbal and written communication skills</li>
<li>A strong sense of urgency</li>
<li>Strong ability to adapt to change</li>
<li>Bilingual Required, must be able to speak Spanish.</li>
</ul>
<ul>
<li>Ability to travel up to 10% of the time</li>
</ul>
Not sure you meet every qualification? Studies show that diverse applicants often hesitate to apply unless they check every box. At Buyers Edge Platform, we value authenticity and inclusion—if you're excited about the role, we encourage you to apply. You might be exactly who we're looking for!
What's in this for you: 
<ul>
<li>Great benefits from day one. We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match.</li>
<li>Grow with us. Enjoy strong training, development, and competitive pay.</li>
<li>Work-life balance. Our flexible PTO policy lets you take time when you need it—no accrual required.</li>
</ul>
We welcome all.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Client Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Extraordinary opportunity. Exceptional experience.
Sometimes in life, you find yourself in the right place, at the right time, looking at an opportunity so extraordinary it cannot be ignored. At Trucordia, our company is built on wildly successful businesses in our communities across the country, and now we’ve come together to create the next great insurance brokerage. We offer an unrivaled combination of people, tools and solutions, and deliver exceptional experiences and unrivaled opportunities for our employees, clients and stakeholders.
We celebrate both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities. Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
Trucordia Values
<ol>
<li>We actively, genuinely&nbsp;CARE&nbsp;about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.</li>
<li>We&nbsp;COLLABORATE&nbsp;continuously because, together, we are more powerful and make amazing things happen for our clients and company.</li>
<li>We&nbsp;LEAD&nbsp;with intelligence, hunger, curiosity, energy and a future-focused attitude of “what’s next”?</li>
<li>We are&nbsp;RESULT-ORIENTED, growth-focused and driven to out-perform expectations of what an insurance brokerage can achieve.</li>
<li>We&nbsp;CELEBRATE&nbsp;both individual successes and collective accomplishments, making sure the industry recognizes the remarkable company we’re building together, as well as the impact we’re having on our clients and communities.</li>
</ol>
Job Description 
The Client Manager will assist with day-to-day servicing of assigned commercial book of business adhering to company standards and providing excellent customer service!
Duties and Responsibilities:
Perform various technical and administrative duties to include but not limited to faxing, filing, copying, editing, formatting, and creating insurance related documentation to be presented to insurance carriers, clients, and prospects, binding documents and proposals, review contracts and documents in conjunction with processing insurance certificates and corresponding via email and telephone with clients and carriers.
<ul>
<li>Prepare, review and present various documentation for approval, including Certificates of Insurance, loss history requests, coverage inquiries, Bind Orders to carriers, Confirmations of Coverage, and Summaries of Coverage and other communications associated with the day-to-day servicing of an account.</li>
<li>Assist in the renewal process for new and existing accounts.</li>
<li>Once coverage is bound, prepare Confirmation of Coverage, follow up with carrier(s) for invoices/binders and prepare (ARF) for remittance to client(s).</li>
<li>Diary for follow-up with companies for policy issuance and, in the event of multiple lines of like coverage, forward underlying policy copies to respective layers above.</li>
<li>Create and maintain database and spreadsheet files.</li>
<li>Attend meetings with clients and insurance carrier representatives as required.</li>
<li>Maintain and build relationships with clients and insurance carrier representatives.</li>
<li>Prepare, organize, and manage a timely and accurate task or suspense system that is viewable by supervisor(s).</li>
<li>Occasionally supervise delegate responsibilities to at least one subordinate (Technical Assistant or Account Administrator).</li>
<li>Provide support, guidance, and training to other members of the Client Services Team as needed.</li>
<li>Monitor performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to operations management staff when appropriate.</li>
<li>Build a foundation of knowledge regarding the insurance industry in general, the specific coverage lines offered by the company, as well as the company’s traditional business practices and procedures.</li>
<li>Perform certain overlapping duties associated with the Account Administrator and Technical Assistant position as needed.</li>
<li>Perform other duties and projects as assigned by Management, President, or other Senior team members.</li>
</ul>
Qualifications 
Education/Certifications:&nbsp;
<ul>
<li>High school diploma required; undergraduate degree preferred.</li>
<li>Possess and maintain a valid California Property and Casualty License.</li>
</ul>
Required Knowledge:&nbsp;
<ul>
<li>Understanding of business service functions, insurance terminology and various lines of commercial insurance.</li>
<li>Understanding of underwriting and rating principles.</li>
<li>Demonstrated success in a customer service environment.</li>
</ul>
Experience Required:&nbsp;
<ul>
<li>Three or more years of experience working in the California insurance industry.</li>
</ul>
Skills and Abilities Required:&nbsp;
<ul>
<li>Technical: Intermediate to advanced-level proficiency with Microsoft 365 software including Excel, Word, Outlook, and PowerPoint.</li>
<li>Experience using PC, printer, scanners, phones, and basic business equipment.</li>
<li>Excellent customer service and listening skills and the ability to work effectively across all levels of the business organization (internal and external).</li>
<li>Ability to understand and manage complex projects while working under tight schedules and deadlines.</li>
<li>Demonstrates considerable tact, diplomacy, discretion, and judgment with ability to build and maintain effective interpersonal relationships.</li>
<li>Excellent conflict resolution skills.</li>
<li>High moral business ethics.</li>
<li>Superior written/oral communication and interpersonal skills, developing constructive/cooperative working relationships with others striving for collaboration and demonstrating professionalism.</li>
<li>Outstanding organizational and time management skills to successfully prioritize daily workload.</li>
<li>Ability to maintain a positive, courteous, supportive attitude and professional image with all employees, clients, and vendors.</li>
<li>Ability to work independently and within a team to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.</li>
</ul>
 Additional Information 
Please see our company Benefits:
<ul>
<li>Medical, Dental, Vision&nbsp;</li>
<li>Life Insurance&nbsp;and AD&amp;D</li>
<li>FSA / HSA</li>
<li>Accident &amp; Critical Illness</li>
<li>Hospital Indemnity</li>
<li>Pet Insurance</li>
<li>11 Paid Holidays</li>
<li>Flexible PTO</li>
<li>401K&nbsp;</li>
</ul>
Compensation: $70,000-$90,000 annually&nbsp;
Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law. Discrimination based on any of these factors is contrary to our operating philosophy.&nbsp; Attention Recruitment Agencies: Trucordia does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered property of Trucordia, and we will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Trucordia's Talent Acquisition Department.

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
Join the world's leading global security company!
<ul>
<li>Salary is $72,100 per year</li>
<li>Location: Palm Desert, California</li>
<li>Excellent benefits and career growth opportunities</li>
<li>Annual Bonus</li>
<li>Auto Allowance of $3,510 per year and Auto Fuel Card&nbsp;</li>
</ul>
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1457420

Security Client Manager

<h3>Job Description</h3>
Job Description 
Summary
The Client Care Manager is responsible for developing and maintaining relationships with clients and caregivers. This includes staffing, scheduling, and supervision of field staff to meet the client’s needs. Strong communication, problem-solving skills and making the proper client-caregiver match are necessary for long-term services with JEVS Care at Home. The Client Care Manager will drive growth through client and employee satisfaction. The Client Care Manager reports to the Associate Director of their Office.
Responsibilities
<ul>
<li>Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and timely communication to Managed Care Organizations.</li>
<li>Ensure all Clients have coverage that is aligned with scheduled services.</li>
<li>Reconcile and complete dashboard and pre-billing duties daily and timely for weekly payroll processing.</li>
<li>Ensure EVV and timesheet compliance, discuss discrepancies with client and caregiver, and ensure that documentation received is correct, complete and on a timely basis. </li>
<li>Serve as a liaison with the Area Agencies on Aging, Service Coordination Agencies, and Managed Care Organizations.</li>
<li>Supervise a team of caregivers. </li>
<li>Conduct 90-day and annual performance reviews assessing caregiver’s achievements, compliance, and overall performance.</li>
<li>Collaborate with the Recruitment team in the hiring of potential Caregiver candidates.</li>
<li>Collaborate with the Health and Education Department to assess caregiver abilities and client needs, according to the level and plan of care. </li>
<li>Collaborate with payroll department and Patient Navigator to monitor eligibility, authorizations, and utilization to ensure maximum service delivery.</li>
<li>Communicate with client if/when any disruption in service occurs. Address all authorization/eligibility issues same day as notified</li>
<li>Ensure master week/schedule is up to date and any changes made are reflected in a timely manner.</li>
<li>Complete client visits in a consistent manner in accordance with JCAH policies and procedures. </li>
<li>Complete Incident Report form within 24-hour notice of incident to the JCAH Compliance Department.</li>
<li>Assist with new hire orientation and annual caregiver trainings, as needed. </li>
<li>Serve as back up to On-Call Manager as needed.</li>
</ul>
Required Education and Experience
<ul>
<li>Bachelor’s Degree in Human Services, Business Administration, or related field preferred or minimum 2 years’ experience in Home Care, Social Work, and/or work with The Office of Long-Term Living.</li>
<li>Proficient in Microsoft Office: Word, Excel, Power Point, Outlook.</li>
<li>Knowledge of HHAeXchange, SAMS, and/or HCSIS desirable.</li>
<li>Experience with case management/coordination, records/utilization management, preparing reports, or other documentation desirable.</li>
<li>Bi-lingual preferred, but not required.</li>
<li>Must have own car, valid driver’s license, and insurance.</li>
</ul>
Physical Requirements 
May require sitting, standing, or walking on a level surface for periods throughout the day. May require lifting up to 20 pounds. Regional travel up to 25% required to other JEVS locations, home visits and other related functions.
Benefits
<ul>
<li>Heath insurance</li>
<li>Dental insurance</li>
<li>Life insurance</li>
<li>Paid time off </li>
<li>Retirement benefits </li>
</ul>
For more information about JEVS Care at Home, please visit our website: jevsathome.org

Client Care Manager

<h3>Job Description</h3>
Job Description
Why Work With Us
At ACCC, we’re all about impact—with a side of flexibility. We know that great work comes from people who feel supported, so we offer flexible schedules, remote options, and strong benefits that let you build a career that fits your life (not the other way around). Every client interaction matters, and we believe exceptional service starts with exceptional people. That’s why we celebrate dedication, teamwork, and the little “above and beyond” moments that change lives.
Who We Are
American Consumer Credit Counseling (ACCC) is a nonprofit on a mission: helping individuals and families take back control of their finances and move toward a debt-free future. Since 1991, we’ve provided confidential credit counseling, debt management, and financial education services nationwide—by phone and online—from our headquarters in Auburndale, Massachusetts.
For us, it’s simple: financial independence changes lives. We’re here to make that happen, one client at a time.
Helping People Crush Debt &amp; Take Back Their Future
Do you love connecting with people, solving problems, and being someone’s go-to support when life feels overwhelming? As a Client Success Manager at ACCC, you’ll be the trusted guide for clients enrolled in our Debt Management Program (DMP). You’ll cheer them on, help them stay on track, and celebrate the moment they finally become debt-free.
This isn’t just a job, it’s about changing lives.
What You’ll Do
<ul>
<li>Be the primary point of contact for clients from start to finish.</li>
<li>Explain how the DMP works (payment structures, creditor rules, budgeting tips).</li>
<li>Keep an eye on client accounts—reach out early if things get bumpy.</li>
<li>Partner with teammates in Counseling, Creditor Relations, and Disbursements to resolve issues.</li>
<li>Spot risks before they become problems and improve client retention.</li>
<li>Stay sharp on creditor guidelines and industry updates.</li>
<li>Encourage clients to use self-service tools so they’re empowered.</li>
<li>Re-engage clients who’ve fallen off track might be the reason they finish strong.</li>
<li>Share feedback and ideas that make the client’s journey even better.</li>
</ul>
What Makes You a Great Fit
<ul>
<li>You’re empathetic, approachable, and people trust you quickly.</li>
<li>Strong communicator—you can explain complex financial topics in plain English.</li>
<li>A natural problem-solver who thrives in a fast-paced environment.</li>
<li>Comfortable with numbers, computers, and learning new systems.</li>
<li>Bonus points if you’ve worked in financial services, customer service, or call centers.</li>
</ul>
What You’ll Need
<ul>
<li>High School diploma required; some college in finance, communications, or related field is a plus.</li>
<li>1+ year in customer service or financial services (debt management experience = gold star).</li>
<li>Ability to earn your PFE Certified Debt Management Professional credential within 6 months.</li>
</ul>
Why You’ll Love It Here
We’re a mission-driven team passionate about helping people get out of debt and breathe easier. Every day, you’ll see the real impact your work has on clients’ lives. Plus, you’ll work with supportive teammates, gain financial counseling expertise, and grow your career while making a difference.
If you’re ready to bring your empathy, energy, and problem-solving skills to a role where you help people achieve financial freedom—apply today.

Physical &amp; Communication Requirements 
<ul>
<li>Must be able to speak clearly and professionally on the phone for extended periods</li>
<li>Prolonged periods of sitting and working at a computer</li>
<li>Frequent use of hands/fingers for typing and using a mouse</li>
<li>Regular use of a headset for phone communication</li>
<li>Ability to remain focused and engaged in a screen-based, high-volume environment</li>
<li>Must have a quiet, private, and distraction-free workspace</li>
<li>Occasionally may need to lift or move items up to 10 pounds</li>
</ul>

Schedule &amp; Availability
<ul>
<li>Attendance: Must maintain regular and reliable attendance</li>
<li>Regular Hours: Monday- Friday, hiring 2 positions are 9-5 and a third is 11:00- 7:00. </li>
</ul>
Benefits
<ul>
<li>Flexible work model that supports remote work</li>
<li>Benefits start on the 1st of the month following date of hire</li>
<li>Employee Wellness Program with a variety of discounts</li>
<li>401k with employer match</li>
<li>AD&amp;D insurance</li>
<li>Dental insurance</li>
<li>Vision Insurance</li>
<li>Short-Term, Long-Term Disability insurance</li>
<li>Employee Assistance Program</li>
<li>Health insurance</li>
<li>Health reimbursement account- 100% funded by ACCC</li>
<li>Life insurance</li>
<li>On-the-job training</li>
<li>12 Paid holidays</li>
<li>Generous paid time off- Up to 17 days a year (Full-time)</li>
<li>Paid training</li>
<li>Referral program</li>
</ul>
 We are looking for two Client Success Managers to work Monday- Friday 9-5 and one Client Success Manager to work Monday- Friday 11:00- 7:00.

Client Success Manager

<h3>Job Description</h3>
Job DescriptionAbout xAI
xAI's mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company's mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.
About the Role
We are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals, where you will play a pivotal role in building our business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging X's innovative platform to drive results and foster meaningful connections. Ideal candidates are creative, proactive, and passionate about X's mission to become the trusted global digital public square, empowering open discourse and unlimited interactivity through exceptional client relationships.
Responsibilities
<ul>
<li>Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns.</li>
<li>Educate and consult clients on how to leverage X's advertising products, sharing best practices to create and execute successful campaigns.</li>
<li>Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.</li>
<li>Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.</li>
<li>Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.</li>
<li>Provide actionable feedback to product and tools teams to help scale and improve X's advertising platform.</li>
<li>Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows.</li>
<li>This is an in-person role based in New York City, NY (onsite).</li>
</ul>
Required Qualifications
<ul>
<li>3+ years of experience managing digital marketing programs for advertisers or their agencies.</li>
<li>Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.</li>
<li>Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.</li>
<li>Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.</li>
<li>Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.</li>
<li>Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.</li>
<li>Strong understanding of the digital marketplace and the competitive landscape in which X operates.</li>
<li>Bachelor's degree (BA/BS) or equivalent relevant experience.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.</li>
<li>Familiarity with X's advertising products and the broader social media advertising ecosystem.</li>
<li>Proven ability to mentor or onboard team members in a fast-paced, high-growth environment.</li>
<li>A passion for X's mission to protect freedom of speech and foster open public discourse.</li>
<li>Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.</li>
<li>A sense of humor and adaptability to thrive in a dynamic, mission-driven organization.</li>
</ul>
Annual Salary Range
$65,000 - $110,000 USD
Benefits
Base salary is just one part of our total rewards package at X, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.
xAI is an equal opportunity employer.
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