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city

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<h3>Job Description</h3>
Job Description
Customer Service Representative (Onsite – Rigby, ID) This role supports a fast-growing powersports brand under a leading manufacturer.
About the Role: We're seeking two full-time Customer Service Representatives to join a high-performing team supporting a top outdoor gear brand in Rigby, ID. This is a 6-month contract with the potential for extension based on business needs. The ideal candidate is personable, reliable, tech-savvy, and passionate about delivering outstanding service.
 Job Details:
<ul>
<li>
Location: Onsite in Rigby, ID
</li>
<li>
Contract Length: 6 months, potential to extend
</li>
<li>
Schedule: Monday to Friday, 8:00AM – 5:00PM
</li>
<li>
Pay Rate: $15-$17/hr
</li>
</ul>
 What You'll Do:
<ul>
<li>
Serve as the first point of contact for customers via phone, email, and live chat
</li>
<li>
Assist with product/service inquiries and provide knowledgeable recommendations
</li>
<li>
Manage order entry, returns, exchanges, warranties, and account updates
</li>
<li>
Troubleshoot and resolve issues promptly and professionally
</li>
<li>
Collaborate cross-functionally to enhance the customer experience
</li>
<li>
Maintain detailed and accurate customer records
</li>
<li>
Proactively identify sales and service improvement opportunities
</li>
</ul>
 Key Skills &amp; Qualifications:
<ul>
<li>
Typing speed of 50+ WPM (required)
</li>
<li>
1–2 years of customer service experience (phone and in-person preferred)
</li>
<li>
Strong computer skills, especially with phone systems and office tech
</li>
<li>
Excellent communication and problem-solving abilities
</li>
<li>
High school diploma required
</li>
<li>
Passion for delivering exceptional service
</li>
<li>
Ability to multi-task and stay organized in a fast-paced setting
</li>
</ul>
 Preferred:
<ul>
<li>
Background or passion in powersports or outdoor recreation
</li>
<li>
Experience working in a call center or retail/customer-facing setting
</li>
</ul>
Perks Through Pride Global:
<ul>
<li>
Medical, Dental, Vision Coverage
</li>
<li>
401(k) Retirement Savings
</li>
<li>
Accident &amp; Critical Illness Insurance
</li>
<li>
Life &amp; Disability Insurance
</li>
<li>
Employee Assistance Program
</li>
<li>
Discounts on auto, home, legal, and pet insurance
</li>
</ul>

Customer Service Representative

<h3>Job Description</h3>
Job Description
SB Specialty Metals offers an excellent opportunity for a highly motivated, independent individual to work in our Troy, MI facility. This position is responsible for quoting and entering orders for our existing customers and supportingour company's outside sales team. This position is a great opportunity to get "fast tracked" training in our constantly changing global environment The individual must enjoy working in a dynamic, fast paced environment and must possess the desire &amp; motivation for career advancement within the steel industry. Note this is an exempt position with a guaranteed base pay. Additional incenti is paid out by performance.
Company DescriptionSB Specialty Metals (SBSM) is a full line Specialty Metals distributor with a focus on conventional and powder metal tool steels and high speed steels. SBSM services many industrial and retail sectors including aerospace, automotive, energy, tool and die, stainless steel distribution and high quality knife products. SBSM maintains supplier relationships with mills all over the world these mills have been identified as SBSM suppliers for their ability to produce high quality products competitively and meet delivery requirements. The ability to manage these supplier relationships and source a wide range of products makes SBSM unique in this market. 
<h3>Company Description</h3>
SB Specialty Metals (SBSM) is a full line Specialty Metals distributor with a focus on\r\nconventional and powder metal tool steels and high speed steels. SBSM services many industrial and retail sectors including aerospace, automotive, energy, tool and die, stainless steel distribution and high quality knife products. SBSM maintains supplier relationships with mills all over the world these mills have been identified as SBSM suppliers for their ability to produce high quality products competitively and meet delivery requirements. The ability to manage these supplier relationships and source a wide range of products makes SBSM unique in this market.

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products.
Responsibilities of Customer Service Representative include, but are not limited to:
<ul>
<li>Responding to customer inquiries regarding company products and services</li>
<li>Processing customer phone orders</li>
<li>Checking availability of stock and shipping dates</li>
<li>Quoting prices, filling orders to customer specifications and processing sales data via computer</li>
<li>Assisting the outside sales team by preparing price quotes and sourcing products</li>
</ul>
Qualifications of the Customer Service Representative include, but are not limited to:
<ul>
<li>1-2 years of customer service knowledge preferred but not required</li>
<li>Excellent communication skills</li>
<li>Should be enthusiastic and able to work independently</li>
<li>Prior inside sales/customer service experience preferred but not required</li>
<li>Data entry skills, organization, multi-tasking and customer focus is required</li>
<li>Basic knowledge of Microsoft programs preferred</li>
<li>Regular in-person attendance required</li>
<ul>
<li>Normal business hours Monday-Friday, 8am-5pm</li>
</ul>
</ul>
#LI-TS1 #zrts
Additional Information: 
Physical Demand: N/A
 Working Conditions: Office Pay: $22/hr. D.O.E.
Shift Time/Overtime: Normal in-person&nbsp;business hours Monday-Friday, 8am-5pm Travel: N/A Education: High School Diploma or GED
Location: USA:CA:Ontario
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V&nbsp;&nbsp;

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Customer Service Representative to join our team in Plano, Texas. This is a contract position where you will play a pivotal role in managing relationships with high-value accounts, ensuring customer satisfaction, and resolving support-related issues effectively. If you excel in problem-solving, communication, and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Build and nurture strong relationships with multi-million dollar accounts, acting as a primary point of contact for sales and support. • Address and resolve escalated customer concerns, including complex orders, returns, and logistical challenges. • Collaborate with internal departments to expedite requests, coordinate workflows, and ensure timely resolution of account-related issues. • Prepare and deliver detailed reports on open orders, shipments, returns, credits, and overall account satisfaction. • Investigate shipping and logistical problems, providing creative solutions to ensure smooth processes. • Monitor and analyze data using relevant systems, producing actionable insights for customers and the sales team. • Participate in industry events such as trade shows to foster relationships and represent the company. • Execute administrative tasks related to order adjustments, rush requests, and shipping updates as needed. • Work proactively to identify opportunities for process improvement and enhance the customer experience. • Contribute to team efforts by taking on additional responsibilities as required.• High school diploma required; college degree preferred. • A minimum of 3 years of relevant experience in customer service and sales support. • Proficiency in SAP or Oracle systems is highly desirable. • Strong skills in Microsoft Excel and the Microsoft Office suite. • Familiarity with communication platforms such as Teams, Skype, or Zoom. • Proven ability to handle multiple tasks and work effectively under pressure. • Excellent verbal and written communication skills for interacting with clients, sales teams, and internal departments. • Demonstrated ability to analyze and resolve moderately complex problems with creativity and initiative.

<h3>Job Description</h3>
Job DescriptionDescriptionThe Customer Service Representative will work to provide outstanding customer service that exceeds customers’ expectations while receiving, investigating and responding to all customer inquiries, orders, shipments, products and concerns.&nbsp; This individual will actively listen to customer service issues and then offer a unique and innovative solution to each problem.&nbsp; The Customer Service Representative will work to maintain a strong command of company customer service policies and be well-versed in product knowledge. Key Responsibilities
<ul>
<li>Answer incoming customer calls and emails regarding pricing, availability, products, service questions, and general client concerns.</li>
<li>Respond to customer concerns that drive overall satisfaction with products and services.</li>
<li>Update customer information in database during and/or after each interaction.</li>
<li>Receive and enter phone, fax and emailed orders; ensure accuracy of sales orders. &nbsp;</li>
<li>Inform customer of unit prices, shipping date, anticipated delays and any additional information needed by the customer.</li>
<li>Anticipate and understand customer needs by responding to their signals; advise and recommend solutions based on those needs.</li>
<li>Advise customer(s) of discounts available and inquire if they would like to take advantage of the discount by adding on to the order.</li>
<li>Follow up on orders to ensure delivery by specified dates.</li>
<li>Deliver a consistently high level of customer service while talking with customers by phone concerning orders, shipments, and products.&nbsp;</li>
<li>Connect with each customer in a meaningful way; personalizing the process to focus on the customer experience; serve as a liaison and advocate between the customer and the organization.&nbsp;</li>
<li>Proactively ask for direct customer feedback; immediately address any issue and share learning across the entire department.</li>
<li>Own responsibility to create highly satisfied customers.&nbsp;</li>
<li>Proactively interface with internal departments (Engineering, Supply Chain, Production, Marketing, and Shipping) to resolve issues and provide solutions for customer.</li>
<li>Work with management team to stay updated on product knowledge and be informed of any changes in company policies.</li>
<li>Performs other related duties as assigned by management.</li>
</ul>
&nbsp;Supervisory Responsibilities: This position has no supervisory responsibility. Skills, Knowledge and Expertise
<ul>
<li>Firm commitment to excellence and high standards</li>
<li>Computer skills required: Microsoft Office programs including Word, Excel, Outlook and PowerPoint; and experience with SAP, preferred</li>
<li>Excellent organizational skills to effectively prioritize duties and responsibilities; strong attention to detail; flexible</li>
<li>Self-motivated, resourceful and adaptable; able to work independently within team focused environment</li>
<li>Strong understanding of how to create highly satisfied customers; firm commitment to customer service excellence in all circumstances</li>
<li>Strong verbal, written, and grammatical skills including using tone to maximize the customer experience&nbsp;</li>
<li>&nbsp;Strong ability to effectively present information in one-on-one situations to customers and co-workers&nbsp;</li>
<li>Must be proficient in problem solving, process analysis; capacity to troubleshoot and correct problems in high-pressure situations</li>
<li>Ability to listen attentively and to communicate information clearly and effectively&nbsp;</li>
<li>Interpersonal savvy; able to collaborate and work closely with other departments and leadership</li>
<li>Excellent time-management skills with demonstrated ability to manage multiple projects at a time while meeting deadlines</li>
<li>Detail oriented and highly organized with the ability to prioritize duties and responsibilities</li>
<li>Ability to follow established policies and procedures</li>
</ul>

<h3>Job Description</h3>
Job Description
Customer Service Representative – Manufacturing Environment
Location: Cincinnati, OH
Pay Rate: $20–$23/hour
Schedule: 1st Shift | 8:00 AM – 5:00 PM, Monday–Friday
Type: Contract-to-Hire (on behalf of our client)
Position Summary:
We are currently seeking a detail-oriented and dependable Customer Service Representative to support our client in the manufacturing industry. This is a contract-to-hire opportunity with a stable first-shift schedule and competitive hourly pay.
Key Responsibilities:
<ul>
<li>
Serve as the main point of contact for customer inquiries, orders, and service requests
</li>
<li>
Coordinate with internal departments to ensure accurate and timely order fulfillment
</li>
<li>
Manage multiple customer accounts and projects simultaneously
</li>
<li>
Assist with shipping documentation and logistics coordination (shipping experience is a plus)
</li>
<li>
Maintain accurate records using ERP or CRM systems
</li>
<li>
Resolve customer issues efficiently while maintaining a high level of service
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Minimum 2 years of customer service experience, preferably in a manufacturing or industrial setting
</li>
<li>
Familiarity with shipping processes and documentation
</li>
<li>
Strong multitasking and organizational skills
</li>
<li>
Excellent communication and problem-solving abilities
</li>
<li>
Proficiency in Microsoft Office and experience with ERP/CRM systems
</li>
</ul>
Why This Role?
<ul>
<li>
Opportunity to transition into a permanent position
</li>
<li>
Work in a supportive and fast-paced environment
</li>
<li>
Gain valuable experience in a growing industry
</li>
<li>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.&nbsp;Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
</li>
</ul>
 
 Pay Details: $20.00 to $23.00 per hour Search managed by: Bianca Mishurda Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for an organized and detail-oriented Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position offers an excellent opportunity for candidates who enjoy engaging with customers and providing top-notch support. In this role, you will handle a high volume of incoming calls while occasionally assisting with payment processing and administrative tasks. Responsibilities: • Manage and respond to a high volume of inbound customer calls in a detail-oriented and courteous manner. • Assist with payment posting and ensure accurate transaction processing. • Support various departments by performing administrative tasks such as mailing, scanning, and filing. • Maintain records and update systems with customer information and order details. • Collaborate with team members to ensure customer inquiries are resolved promptly. • Provide accurate information to customers via phone and email correspondence. • Handle both inbound and outbound calls as necessary to address customer needs. • Perform data entry to maintain organized and up-to-date documentation. • Ensure compliance with company policies and procedures while delivering excellent customer service.• Minimum of 1 year of experience in a customer service or call center role. • Strong verbal and written communication skills. • Proficiency in handling inbound and outbound calls effectively. • Ability to perform accurate data entry and maintain organized records. • Familiarity with email correspondence and order entry processes. • Excellent problem-solving skills and attention to detail. • Ability to multitask and manage time efficiently in a fast-paced environment. • Basic knowledge of administrative tasks such as mailing and scanning.

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>Responding to customer inquiries regarding company products and services</li>
<li>Processing customer phone orders</li>
<li>Checking availability of stock and shipping dates</li>
<li>Quoting prices, filling order to customer specifications and processing sales data via computer</li>
<li>Assisting the outside sales team&nbsp;by preparing price quotes and sourcing products</li>
</ul>
&nbsp;Qualifications of the&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>Industrial products knowledge and mechanical aptitude a plus</li>
<li>Safety product&nbsp;knowledge&nbsp;helpful</li>
<li>Knowledge of Microsoft office (Excel, Word, Outlook)</li>
<li>Excellent communication skills</li>
<li>Should be attentive and pose&nbsp;a high drive to learn new product lines</li>
<li>Must have experience performing a majority of the functions</li>
<li>Prior inside sales/customer service experience</li>
<li>Data entry skills, organization, multi-tasking and customer focus is required</li>
<li>Regular in-person attendance required &nbsp;</li>
</ul>
Additional Information:
<ul>
<li>Physical Demand:N/A</li>
<li>Working Conditions:Office Environment</li>
<li>Training/Certifications:&nbsp;N/A</li>
<li>Shift Time/Overtime:&nbsp;Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary</li>
<li>Travel:&nbsp;N/A</li>
<li>Education:&nbsp;High School Diploma or GED required</li>
</ul>
#LI-YH1 #zryh
Location: USA:GA:Atlanta
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V&nbsp;&nbsp;

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the Customer Service Representative include, but are not limited to:
<ul>
<li>Responding to customer inquiries regarding company products and services</li>
<li>Processing customer phone orders</li>
<li>Checking availability of stock and shipping dates</li>
<li>Quoting prices, filling orders to customer specifications and processing sales data via computer</li>
<li>Assisting the outside sales team by preparing price quotes and sourcing products</li>
</ul>
Qualifications of the Customer Service Representative include, but are not limited to: 
<ul>
<li>Knowledge of pumps and rotating equipment is a plus</li>
<li>Excellent communication skills</li>
<li>Should be enthusiastic and able to work independently</li>
<li>Must have experience performing a majority of the functions</li>
<li>Prior inside sales/customer service experience</li>
<li>Data entry skills, organization, multi-tasking and customer focus is required</li>
<li>Regular in-person attendance required</li>
</ul>
Additional Information:
<ul>
<li>Physical Demand: N/A</li>
<li>Working Conditions: Office Environment</li>
<li>Training/Certifications: N/A</li>
<li>Shift Time/Overtime: Normal in-person business hours Monday-Friday, (8)am-(5)pm</li>
<li>Travel: N/A</li>
<li>Education: High School Diploma - College preferred</li>
</ul>
#LI-YH1 #zryh 
Location: USA:OH:Cincinnati
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V&nbsp;&nbsp;

<h3>Job Description</h3>
Job Description Job Summary:The Customer Service Representative will be the first point of contact for customers, providing essential support in quoting parts and pumps, processing orders, handling warranty claims, and addressing billing issues. The role requires excellent phone and communication skills, ERP and CRM system familiarity, and a customer-first mindset. This is a virtual interview opportunity and experience with Microsoft Dynamics or similar systems is a plus. Job Responsibilities:
<ul>
<li>Serve as the initial contact for customer inquiries and support</li>
<li>Provide part, pump, and motor price quotes</li>
<li>Process part and pump orders via ERP-LX (Order Entry system)</li>
<li>Maintain and update Quote Log and Production Order Log Tracking Database</li>
<li>Handle warranty claim processing and credit memo/no-charge adjustments</li>
<li>Prepare and maintain customer communication folders</li>
<li>Update customers on order status and handle change order requests (e.g., address, schedule, carrier changes)</li>
<li>Support sales teams with customer service activities</li>
<li>Perform export compliance-related tasks as necessary</li>
<li>Assist in AR collections and dispute resolution</li>
<li>Adhere to ISO9001 Customer Service Procedures and Work Instructions</li>
<li>Perform other tasks as assigned by the Customer Service Manager</li>
</ul>
 Required Skills:
<ul>
<li>Strong written and verbal communication skills</li>
<li>Excellent phone etiquette and customer engagement</li>
<li>1-3 years experience</li>
<li>Knowledge of MS Office applications (Word, Excel, Outlook)</li>
<li>Strong financial/accounting skills</li>
<li>Problem-solving and organizational skills</li>
<li>Ability to work in a fast-paced, team-oriented environment</li>
</ul>
 Preferred Skills:
<ul>
<li>Experience with SAP or CRM systems</li>
<li>Experience with Microsoft Dynamics or other ticketing/service management systems</li>
<li>Understanding of ERP systems, preferably ERP-LX</li>
<li>Exposure to export compliance and documentation processes</li>
</ul>
 Education:High School Diploma requiredAssociate’s Degree or some college experience preferred 
Education: High School 
Company DescriptionCompunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis. 
<h3>Company Description</h3>
Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

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