<h3>Job Description</h3>
Job Description
At Blue Nile, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love. 
Blue Nile is looking for a passionate and talented Assistant Showroom Manager who will help lead a team of Luxury Sales Consultants at our retail showroom at Valley Fair Mall in San Jose, CA. The ideal candidate understands our white glove culture and has a passion to educate customers about jewelry purchases. The Assistant Showroom Manager supports the team by being a resource regarding Blue Nile products, practices, selling techniques, and policies and procedures. Ideal candidates will possess sales experience with the ability to empower, motivate and inspire each team member to provide world class customer service and maximize sales. An Assistant Showroom Manager at Blue Nile is outgoing, passionate, helps others, and driven for results. 
Responsibilities:
<ul>
<li>Demonstrate industry leading selling and service behaviors to build strong customer loyalty and relationship to Blue Nile in support of our initiative to become their jeweler for life</li>
<li>Self-motivated and able to lead others</li>
<li>Demonstrates strong leadership skills and committed to giving ongoing coaching and redirection to maintain adherence to expectations</li>
<li>Personally achieve individual sales and client activity goals</li>
<li>Takes lead on customer escalations</li>
<li>Finds ways to resolve, and partner, with the manager on difficult situations</li>
<li>Ability to follow company directions and adapt to new initiatives</li>
<li>Team player and committed to maintaining our professional and friendly environment with team members and clients</li>
<li>Special process expert</li>
<li>Aware of current trends in jewelry and the competition</li>
<li>Maintains store standards and protects the brand</li>
<li>Manage daily, weekly, monthly KPIs and team progress to plan</li>
</ul>
Requirements
<ul>
<li>3+ years of customer service/sales background</li>
<li>Jewelry experience is not required, but preferred</li>
<li>Prior management experience in retail</li>
<li>Proven track record of increasing personal sales volume</li>
<li>Effective communication skills both written and verbal</li>
<li>Embraces technology and implements new systems seamlessly</li>
<li>Strong sense of urgency and bias for action</li>
<li>Ability to make decisions quickly and accurately</li>
<li>Proficient in Microsoft Office</li>
<li>Effective time management</li>
<li>Willingness to learn</li>
<li>Strong collaborative and interpersonal skills</li>
<li>Passion for training sand learning and executing against timelines and goals.</li>
<li>Demonstrates the ability to build and maintain strong client relationships with tangible metrics</li>
</ul>
Benefits
At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:
<ul>
<li>Paid time off</li>
<li>Medical, Dental, Vision and Prescription Insurance</li>
<li>401(k) Retirement Plan with company match</li>
<li>Flexible spending account</li>
<li>Health savings account</li>
<li>Tuition Reimbursement</li>
<li>Employee discount</li>
<li>Parental leave</li>
<li>Life insurance </li>
</ul>
The hourly pay range for this job is $28.00 - $34.00. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills &amp; experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Additional Information: Blue Nile (R2NET Inc) is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile (R2NET Inc) will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Assistant Showroom Manager - Valley Fair

<h3>Job Description</h3>
Job Description
About the Brand: Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler. Inspired by her family’s legacy, Akshie launched a collection and then a company whose mission was to create a transparent and value-driven approach to jewelry with 100% conflict-free lab-grown diamonds always of the highest quality that never compromise on style or value. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living As a proud minority-female-founded and 75% female-led company, Grown Brilliance’s commitment to Akshie’s founding mission is only matched by our commitment to supporting brilliant women who continuously push commercial and creative boundaries to empower and inspire future generations of women to pursue their passions. Telling their stories is an integral part of writing our own.
About the Role: We are seeking a passionate and driven Sales Supervisor for our Grown Brilliance boutique Gold Coast, Chicago IL. As an integral member of our leadership team, you will oversee the performance and development of your sales team, cultivating a world-class environment that reflects the brand's commitment to excellence and luxury.
In this role, you will influence your team to deliver memorable, elevated customer experiences while ensuring the store's operational success. You will collaborate closely with the General Manager to drive sales and client retention strategies, while upholding the brand’s high standards for store presentation, cleanliness, visual merchandising, and inventory management.
With a strong "one team" mentality, you will support store and market initiatives, including promotional events and activations. You will also lead by example on the sales floor, ensuring a seamless, client-focused experience while managing opening and closing procedures, and supporting operational tasks. Flexibility to adapt to a fast-paced, evolving environment is key, and proficiency in retail technologies such as Shopify, Endear, and Slack is highly valued.
Position Qualifications:
<ul>
<li>Must be 18 years or older to comply with company standards.</li>
<li>Proven ability to lead and inspire teams, with a focus on fostering collaboration, driving results, and developing future leaders.</li>
<li>Extensive experience in luxury retail or high-touch client-facing roles, with proven experience selling products at a minimum price point of $1,000. A deep commitment to providing exceptional client experiences. GIA certification is preferred to enhance expertise in fine jewelry.</li>
<li>Strong track record of cultivating and managing a client book, building lasting relationships that foster loyalty and repeat business.</li>
<li>Flexible and adaptable availability, with the ability to respond to the dynamic needs of the business, including evenings, weekends, and holidays.</li>
<li>Engaged, energetic presence on the sales floor, maintaining focus and professionalism while standing and walking for extended periods to ensure a seamless and elevated client experience.</li>
</ul>
Hourly Pay Range: $19/hour to $28/hour. Actual compensation will be based on years of experience, skills, competencies qualifications.
Interpersonal Skills:
<ul>
<li>People Leadership: Able to effectively coach, mentor, and guide the team toward achieving goals and building a bench of future leaders.</li>
<li>Client-Centric &amp; Results Driven: Excels in creating personalized connections with clients, anticipating their needs, and achieving sales targets with empathy and expertise.</li>
<li>Adaptable &amp; Strategic Thinker: Navigates a dynamic retail environment with a growth mindset, quickly adapting to challenges and solving problems creatively.</li>
<li>Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.</li>
<li>Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients.</li>
<li>Professionalism &amp; Discretion: Demonstrates a high level of professionalism in managing client interactions and handling difficult situations with empathy and discretion.</li>
<li>Brand Expertise: Deep knowledge of the product and brand, enabling the ability to provide expert insights that enhance client experiences.</li>
<li>Operational Efficiency: Consistently delivers high-quality work in a time-efficient manner, ensuring smooth store operations.</li>
</ul>
Key Performance Indicators (KPI’s):
<ul>
<li>Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence</li>
<li>Strong client retention through personalized, engaging experiences, leveraging networking opportunities, and consistently achieving high Net Promoter Scores (NPS) and secret shopper results.</li>
<li>Effectively communicates loss prevention (LP) insights to management and provides clear guidance to staff to uphold and enhance LP policies.</li>
<li>Strong organizational skills, ensuring efficient completion of tasks, while managing multiple priorities and meeting deadlines.</li>
</ul>
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
<ul>
<li>Commission Eligible</li>
<li>Medical, Dental &amp; Vision benefits (must average 32+ hours a week)</li>
<li>AllOne Health - Employee Assistance Programs</li>
<li>401K</li>
<li>Accrued PTO:
<ul>
<li>Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually</li>
<li>Part-Time hourly employees can accrue based on local laws</li>
</ul>
</li>
<li>Employee discount on participating Leap brands</li>
</ul>
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
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Sales Supervisor: Grown Brilliance (Fine Jewelry)

<h3>Job Description</h3>
Job Description
Office Assistant
Fink's Jewelers is looking to hire an exceptional full-time Office Assistant at our new flagship store on the corner of N Gayton Road and W Broad Street in Richmond, Virginia. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.
We offer favorable retail hours Monday-Saturday and closed on Sundays.
Primary Duties and Responsibilities
<ul>
<li>Assist in supporting the sales activities by performing all the functions needed on the POS system, such as ringing various sales, layaways, and special orders.</li>
<li>Generate and maintain client records and files, special order, and layaway files.</li>
<li>Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.</li>
<li>Prepare packages and paperwork for outgoing mail or shipment.</li>
<li>Accept and process product for repair. Communicate estimates to customers, follow up on completion and ship dates, and notify customers of repair completion.</li>
<li>Respond to customer inquiries both in person and over the phone.</li>
<li>Utilize company ERP software to research transactions.</li>
<li>All other duties as assigned.</li>
</ul>
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 12 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.
Benefits:
<ul>
<li>Dental Insurance</li>
<li>Employee discount</li>
<li>Flexible Spending Account</li>
<li>Health Insurance</li>
<li>Health Savings Account</li>
<li>Paid Short/Long Term Disability</li>
<li>Paid Life Insurance</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Professional Development Assistance</li>
<li>Referral Program</li>
<li>Retirement 401K Plan</li>
<li>Vision Insurance</li>
<li>Voluntary Life Insurance</li>
</ul>

Office Assistant

<h3>Job Description</h3>
Job Description
Client Hospitality Host
Fink's Jewelers is now hiring a full-time Client Hospitality Host at our North Hills store in Raleigh, NC. The Client Hospitality Host is among the first and last points of contact for our valued customers. Our ideal candidate understands the importance of delivering best in class service with goodwill, courteousness, and professionalism. The Client Hospitality Host shall demonstrate a warm and welcoming demeanor, with an intrinsic motivation to build connections with our customers through an elevated hospitality program. Our best candidate will have exceptional communication and interpersonal skills with a neat and tidy appearance. Two years minimum in hospitality or luxury retail preferred.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. From the first store in Roanoke, Virginia, Fink's Jewelers has now grown to include 12 locations throughout Virginia, North Carolina, and Tennessee. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing excellent full-time benefits that include.
Benefits:
<ul>
<li>Dental Insurance</li>
<li>Employee discount</li>
<li>Flexible Spending Account</li>
<li>Health Insurance</li>
<li>Health Savings Account</li>
<li>Paid Short/Long Term Disability</li>
<li>Paid Life Insurance</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Professional Development Assistance</li>
<li>Referral Program</li>
<li>Retirement 401K Plan</li>
<li>Vision Insurance</li>
<li>Voluntary Life Insurance</li>
</ul>

Client Hospitality Host

<h3>Job Description</h3>
Job Description
Sales Professional
Fink's Jewelers is currently searching to hire an exceptional full-time Sales Professional at our new flagship store on the corner of N Gayton Road and W Broad Street in Richmond, VA. This individual must be highly motivated with excellent communication skills, a keen sense of customer service and a polished and professional appearance. Prior luxury jewelry and timepiece experience is preferred, but not necessary.
We offer favorable retail hours Monday-Saturday and closed on Sundays.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing full-time benefits that include participating health and disability insurance, paid life insurance, 401K plan, paid vacations and discounts on employee purchases. Excellent base salary plus commission and bonus opportunities.
Benefits:
<ul>
<li>Competitive Compensation</li>
<li>Dental Insurance</li>
<li>Employee discount</li>
<li>Flexible Spending Account</li>
<li>Health Insurance</li>
<li>Health Savings Account</li>
<li>Paid Disability Insurance</li>
<li>Paid Life Insurance</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Professional Development Assistance</li>
<li>Referral Program</li>
<li>Retirement 401K Plan</li>
<li>Vision Insurance</li>
<li>Voluntary Life Insurance</li>
</ul>
Supplemental pay: Commission pay

Sales Professional

<h3>Job Description</h3>
Job Description
Sales Professional
Fink's Jewelers is currently searching to hire an exceptional full-time Sales Professional at our Chattanooga, TN store on Gunbarrel Road. This individual must be highly motivated with excellent communication skills, a keen sense of customer service and a polished and professional appearance. Prior luxury jewelry and timepiece experience is preferred, but not necessary.
We offer favorable retail hours Monday-Saturday and closed on Sundays.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!
Fink's Jewelers is committed to our employees by providing full-time benefits that include participating health and disability insurance, paid life insurance, 401K plan, paid vacations and discounts on employee purchases. Excellent base salary plus commission and bonus opportunities.
Benefits:
<ul>
<li>Competitive Compensation</li>
<li>Dental Insurance</li>
<li>Employee discount</li>
<li>Flexible Spending Account</li>
<li>Health Insurance</li>
<li>Health Savings Account</li>
<li>Paid Disability Insurance</li>
<li>Paid Life Insurance</li>
<li>Paid Holidays</li>
<li>Paid Time Off</li>
<li>Professional Development Assistance</li>
<li>Referral Program</li>
<li>Retirement 401K Plan</li>
<li>Vision Insurance</li>
<li>Voluntary Life Insurance</li>
</ul>
Supplemental pay: Commission pay

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