<h3>Job Description</h3>
Job Description
For over 35 years in business Yorktel has amassed a vast amount of comprehensive knowledge and experience, which is testament to the fact that today we employ over 450 fulltime staff worldwide, servicing our customers across 84 different countries and manage in excess of 14,000 video conferencing systems globally. Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications. 
Yorktel is currently seeking a Cisco Collaboration Specialist with a Cisco Voice/Collaboration CCIE certification to join our strong team of Collaboration Specialist supporting our key strategic customers. This position will work within a team dedicated to designing, deploying, supporting, maintaining and lifecycle management of a large enterprise globally customer.
Roles and Responsibilities
This position is an expert-level, advanced position within Yorktel. This position must regularly communicate answers to complex questions and respond to detailed inquiries about technical issues and how to resolve these issues. The candidate for this position must be a strong independent person, with project leadership skills. This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.
<ul>
<li>Creation of, and provide technical input and directions regarding system architecture to the organizational business units, and end customers</li>
<li>Providing technical input and guidance to Project Managers during through the lifecycle of a project</li>
<li>Responsible for successfully completing assignments on time and within budget</li>
<li>Deploy and turn-up Collaboration deployments as per Designs</li>
<li>Attain a comprehensive knowledge of systems so as to both develop and implement technical solutions and conceptual engineering design specifications that meet customer requirements</li>
<li>Work directly with clients, manufacturers and staff throughout the design development and delivery process</li>
<li>Develop system design specifications and drawing, including but not limited to, video network diagrams and schematic drawings, limited architectural diagrams, drawings and sketches; operational capabilities narratives</li>
<li>Develop and conform to company technical standards and practices</li>
<li>Work collaboratively and cooperatively with vendors, clients, and other groups within Yorktel</li>
<li>Experience in the testing, troubleshooting, certification, commissioning and documentation of installed and integrated Collaboration deployments. Excellent documentation practices are essential</li>
<li>Ability to effectively coordinate and manage multiple projects</li>
<li>Excellent written and oral communications skills</li>
<li>Ability to interact with end-users and staff to successfully identify and document specific client requirements</li>
<li>Excellent customer service skills</li>
<li>Ability to work with others in sometimes stressful and fast-paced environment</li>
<li>A team player with a clear understanding or ability to learn Yorktel ’s business</li>
<li>Excellent problem solving skills</li>
<li>Responsible for knowledge of and adherence to all internal Yorktel ‘s policies and procedures</li>
<li>Other duties as assigned</li>
</ul>
Skills and Qualifications
<ul>
<li>High levels of Professionalism and Integrity</li>
<li>High ability to work with peers</li>
<li>Exceptional customer service skills</li>
<li>Exceptional written, verbal and interpersonal skills</li>
<li>Excellent problem solving skills</li>
<li>Maintain a professional attitude and appearance at all times</li>
<li>Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook and MS Project</li>
</ul>
Mandatory Technical Certifications
Mandatory:
<ul>
<li>Cisco Collaboration CCNP (Cisco Certified Network Professional) </li>
<li>Cisco Routing &amp; Switching CCNA (Cisco Certified Network Associate)</li>
<li>Cisco Collaboration CCIE (Cisco Certified Internetwork Expert)</li>
</ul>
Desirable:
<ul>
<li>Cisco Routing &amp; Switching CCIE (Cisco Certified Internetwork Expert)</li>
</ul>
Additional Requirements
<ul>
<li>May require occasional lifting (up to 50 lbs)</li>
<li>Requires extensive sitting, standing and walking</li>
<li>Domestic travel requiring multi-night stays within and at times outside the local work area</li>
<li>Valid passport; International travel possible</li>
<li>Valid driver’s license </li>
<li>Must be willing to complete background checks and drug tests as required by current or future contracts</li>
<li>Must be willing to apply for security clearances (clearances may be required to work at certain customer locations.)</li>
</ul>
 
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Cisco Collaboration Specialist

<h3>Job Description</h3>
Job Description
Nashua Community College is seeking qualified individuals who are interested in adjunct teaching at the College on a course-by-course basis; strong academic background is required. Adjunct appointments are temporary and for a specified contract period only. 
We have a need for a CISCO Certified instructor for the following semester courses to be taught on campus:
<ul>
<li>CISCO- semesters 1 (one) through 4 (four)</li>
</ul>
Minimum Qualifications:
Minimum qualifications are Masters Degree in the specific subject or closely related field and three years’ experience in teaching, business, or industry in related field. The salary range for this position is $825-$975 per contact hour. The rate will be determined by the appointed adjunct faculty rank, which is based on education and industry and/or teaching experience.
Application Process:
Submit your application online with cover letter, resume/Curriculum Vitae, statement of teaching philosophy, and copy of official/unofficial transcripts.
In your cover letter:
<ul>
<li>Please list courses you have taught, (if applicable)</li>
<li>Please list courses you are qualified to teach (To learn more about course offerings at NCC, please visit <a href="https://nashuacc.edu/programs/" target="_blank">https://nashuacc.edu/programs/</a></li>
</ul>
Please note: Resumes will not be accepted in lieu of a completed employment application and Employment History Sections that state "see resume" will not be accepted. Resumes will be reviewed on an on-going basis until needs are met and may be kept on file for future openings.
The Community College System of NH does not discriminate in the administration of its admissions and educational programs, activities, or employment practices on the basis of race, creed, color, religion, ancestry or national origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, military, veteran, or marital status.
All offers of employment are contingent upon the successful completion of the required background check.

NCC Adjunct Faculty -CISCO

<h3>Job Description</h3>
Job Description
MetroSys is seeking a highly experienced Cisco Subject Matter Expert at the architect level to support our client’s enterprise infrastructure needs in Spartanburg, SC. This is a hands-on, onsite position that requires deep Cisco expertise, rapid learning of complex environments, and the ability to respond swiftly to network performance issues.
Key Responsibilities:
<ul>
<li>
Act as the lead Cisco SME for the customer’s enterprise network environment.
</li>
<li>
Analyze, troubleshoot, and provide root cause analysis for network outages, latency, and performance issues.
</li>
<li>
Architect and implement high-availability Cisco network solutions in a complex, enterprise-class environment.
</li>
<li>
Evaluate current network infrastructure and make recommendations for improvements and best practices.
</li>
<li>
Collaborate closely with internal teams and stakeholders to understand business needs and align network strategies accordingly.
</li>
<li>
Document all designs, configurations, and incident response actions clearly and thoroughly.
</li>
<li>
Participate in on-site meetings, incident response, and planning sessions as required.
</li>
</ul>
Required Qualifications:
<ul>
<li>
10+ years of hands-on enterprise networking experience with a focus on Cisco technologies.
</li>
<li>
Strong background in network architecture, design, and operations.
</li>
<li>
Proven ability to perform deep-dive diagnostics and rapid root cause analysis under pressure.
</li>
<li>
Experience working through major incidents, including outages and network performance degradations.
</li>
<li>
Ability to ramp up quickly and assess existing environments with minimal guidance.
</li>
<li>
Excellent communication skills and professionalism in high-stakes, customer-facing settings.
</li>
<li>
CCIE certification preferred, but not required if commensurate experience is demonstrated.
</li>
</ul>
Powered by JazzHR
ka3JeiD8UF

Cisco Network Architect

<h3>Job Description</h3>
Job Description
Our client is seeking a Telecommunications Technician with Cisco networking expertise for onsite support in Washington, DC.
Responsibilities:
<ul>
<li>
Install and configure Cisco telecommunications equipment.
</li>
<li>
Diagnose and resolve technical telecommunications issues.
</li>
<li>
Support network design, planning, and maintenance.
</li>
<li>
Ensure compliance with government security standards.
</li>
<li>
Maintain accurate system documentation.
</li>
</ul>
Qualifications:
<ul>
<li>
Bachelor’s Degree or equivalent.
</li>
<li>
5+ years’ experience with Cisco technologies.
</li>
<li>
Cisco certifications (CCNA, CCNP, CCIE) desirable.
</li>
<li>
Active DoD Secret Clearance.
</li>
<li>
Excellent troubleshooting and communication skills.
</li>
</ul>
Powered by JazzHR
tKqf09EwIb

Cisco Telecommuncations Technician

<h3>Job Description</h3>
Job DescriptionBuild to something to be proud of.
Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to provide the best solution. Captivation is looking for software developers who can get stuff done while making a difference in support of the mission to protect our country.
Description
Captivation Software is looking for a mid level network engineer to assist with daily responsibilities. 
Responsibilities
<ul>
<li>Optimize end-to-end system performance and dataflow management.</li>
<li>Conduct data captures to obtain network performance information.</li>
<li>Minimize network latency and maximize data throughput through design analysis and network performance monitoring tools.</li>
<li>Provide input to the design of the organization's network and mission architecture.</li>
<li>Design solutions, integrate, configure, deploy, test and provide ongoing maintenance for numerous types of network devices, interfaces and methodologies.</li>
<li>Configure and optimize the network to connect various front-end and back-end components.</li>
<li>Gather needed data to specify system/component performance and interface requirements</li>
<li>Implement specific network solutions to support server requirements to include load-balancing, VPN's, firewall contexts, Traffic Shaping Voice over IP (VoIP), GRE Tunneling, IP Security (IPSec), IP Encryption, Media over IP (MoIP), and network address translation (NAT) where appropriate</li>
<li>Configure and maintain organization's network diagrams and accreditations.</li>
<li>Oversee the support to all network equipment.</li>
<li>Develop designs of the organization's network and mission architecture to meet new partner requirements.</li>
<li>Manage assigned tasks and provide guidance to junior Network Engineers.</li>
<li>Integrate hardware and software to satisfy ISO 9000 requirements and other DoD/IC regulations.</li>
</ul>
RequirementsSecurity Clearance:
<ul>
<li>Must currently hold a Top Secret/SCI U.S. Government security clearance with a favorable Polygraph, therefore all candidates must be a U.S. citizen</li>
</ul>
Minimum Qualifications:
<ul>
<li>A Bachelor's degree in a relevant discipline (e.g., System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline) from an accredited college or university</li>
<li>Eight (8) years of relevant professional experience providing Network Engineering support and training commensurate with network engineering curriculum.</li>
<li>A Master's degree in relevant discipline may be substituted for two (2) years of relevant experience reducing the requirement to six (6) years of relevant experience</li>
<li>In lieu of a Bachelor's degree an additional four (4) years of relevant experience may be substituted for a total of 12 years.</li>
<li>Cisco certification is required</li>
</ul>
Desired Skills:
<ul>
<li>Experience or knowledge of Arista EOS (Extensible Operating System), vs Cisco IOS or NX-OS</li>
<li>Experience hardening network devices to meet strict security requirements and implementing secure protocols such</li>
<li>Experience configuring and managing various L2 and L3 network services such as VPN, QoS, and network slicing and segmentation</li>
<li>Experience using network troubleshooting tools such as Wireshark, Tcpdump, or NetFlow to analyze and optimize network traffic</li>
</ul>
This position is open for direct hires only. We will not consider candidates from third party staffing/recruiting firms.
Benefits
<ul>
<li>Annual Salary: $130,000 - $270,000 (Depends on the Years of Experience)</li>
<li>Up to 20% 401k contribution (No Matching Required and Vested from Day 1)</li>
<li>Above Market Hourly Rates</li>
<li>$3,400 HSA Contribution</li>
<li>5 Weeks Paid Time Off</li>
<li>Company Paid Employee Medical/Dental/Vision Insurance/Life Insurance/Short-Term &amp; Long-Term Disability/AD&amp;D</li>
</ul>

Network Engineer 2 - Arista/Cisco/Wireshark

<h3>Job Description</h3>
Job Description
This role will serve as a specialist for enterprise voice, video, and collaboration technologies based on Cisco Unified Communications architecture, providing support regarding Cisco UC infrastructure within a large scale federal or enterprise environment.
Work Location: On-site in Arlington, VA, Monday – Friday, 8:00am to 5:00pm, based upon the needs and direction of the customer.
Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when submitting an application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.
<ul>
<li>Associate’s degree from an accredited institution OR in lieu of a degree:
<ul>
<li>High School diploma plus 2 years of relevant experience</li>
</ul>
</li>
<li>Minimum of 3+ years of overall demonstrated experience working within a Cisco Unified Call Manager environment.</li>
<li>At start date, must possess a CompTIA Security+CE certification in ACTIVE status.</li>
<li>At start date, must possess one of the following certifications in ACTIVE status:
<ul>
<li>Cisco Certified Support Technician (CCST)</li>
<li>CompTIA Network+CE</li>
</ul>
</li>
<li>In-depth knowledge of DoD and industry best practices of Cisco telephony systems.</li>
<li>Advanced knowledge of:
<ul>
<li>Cisco hardware to include Cisco 89800 Series Endpoints
<ul>
<li>Catalyst C9300 switches</li>
<li>Cisco Business Edition 7000 servers</li>
</ul>
</li>
<li>Cisco software to include Cisco Call Manager Version 15
<ul>
<li>Cisco Unity Connection</li>
<li>Cisco Emergency Responder</li>
<li>ESXi Version 7</li>
<li>AlmaLinux Version 8</li>
</ul>
</li>
</ul>
</li>
<li>Demonstrate excellent communication skills, both verbal and written, to support incoming customer support calls and emails.</li>
<li>Analytically inclined with attention to detail and accuracy, and consistent follow-through to assure problems are resolved, with the ability to respond to last-minute requests.</li>
<li>Identify and articulate key information in an efficient and timely manner, and exercise discretion and independent judgment when handling situational occurrences.</li>
<li>Analyze and recommend alternative solutions to meet customer needs, while building credibility and trust with customers.</li>
<li>Identify areas of opportunity to improve customer satisfaction and demonstrate excellent multitasking and time management skills.</li>
<li>Support the team process and participate in cross-functional teams in a fast-paced and ITIL transitional environment.</li>
<li>Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.</li>
<li>All applicants must have current DoD Secret clearance day one and prior to entry on duty. </li>
</ul>
Desired Qualifications and Skills: It is desirable that the candidate have the following qualifications:
<ul>
<li>Bachelor’s degree from an accredited institution.</li>
<li>Cisco Certified Network Associate (CCNA) certification.</li>
</ul>
Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks:
<ul>
<li>Maintain Cisco UC solutions, including CUCM, Unity Connection, IM&amp;P, Expressway, Jabber, Webex, and UCCX.</li>
<li>Troubleshoot and resolve basic issues involving call routing, SIP trunking, voice gateways (CUBE), and QoS.</li>
<li>Provide Tier III support and root cause analysis for escalated voice/collaboration issues.</li>
<li>Work closely with the Network, AV, Security, and Service Desk teams to ensure end-to-end service delivery and availability.</li>
<li>Support the integration of UC systems with Microsoft Teams, Office 365, and enterprise video conferencing platforms.</li>
<li>Participate in on-call rotation and after-hours support for scheduled maintenance or urgent outages.</li>
<li>Assist with DISA STIG compliance, vulnerability remediation, and reporting for systems under RMF.</li>
<li>Other duties as assigned.</li>
</ul>
Salary and Benefits Information: Please see the salary information listed at the beginning of this document, which is not a guarantee of compensation or salary. All salaries will be based on relevant experience, geographic location, and position and/or contractual requirements, which could fall outside of the listed range. For more information about IMC’s benefits, please visit our website at <a href="https://www.imcva.com/about-imc/careers" target="_blank">https://www.imcva.com/about-imc/careers</a>.
Background Information:
Innovative Management Concepts, Inc. (IMC), a Service-Disabled Veteran-Owned Small Business, provides a broad range of information technology IT services to government and commercial customers by placing a high priority on modernization, enhancing business processes through technology, and creating efficiencies through automation. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, data management, cyber security, systems and network engineering and administration, cloud/hosting services, software development, website services, software quality assurance and testing (including IV&amp;V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001 Quality Management, ISO 27001 Information Technology Security Management, ISO 20000 Information Technology Service Management, and ISO 14001 Environmental Management System. Committed to continuous improvement and information security, IMC has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration for both Development and Services and we are CMMC Level 2 (Ver 2.0) compliant. Find out more about IMC at <a href="http://www.imcva.com" target="_blank">www.imcva.com</a>.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Cisco CUCM Technician - IMC0797

<h3>Job Description</h3>
Job DescriptionAbout Infinitive: Infinitive is a data and AI consultancy that enables its clients to modernize, monetize and operationalize their data to create lasting and substantial value. We possess deep industry and technology expertise to drive and sustain adoption of new capabilities. We match our people and personalities to our clients' culture while bringing the right mix of talent and skills to enable high return on investment. Infinitive has been named “Best Small Firms to Work For” by Consulting Magazine 7 times most recently in 2024. Infinitive has also been named a Washington Post “Top Workplace”, Washington Business Journal “Best Places to Work”, and Virginia Business “Best Places to Work.” Job Summary: We are seeking a skilled Cisco Engineer to join our team, specializing in the installation, administration, and maintenance of Cisco applications and Cisco Unified Communications Manager (CUCM). The ideal candidate will have extensive experience designing, implementing, and troubleshooting Cisco communication solutions to ensure seamless operations and high availability. Key Responsibilities:
<ul>
<li>Install, configure, and administer Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco IM &amp; Presence, and other Cisco collaboration applications.</li>
<li>Manage and support Cisco Voice &amp; Video infrastructure, including Call Manager clusters, SIP trunks, voice gateways, and telephony endpoints.</li>
<li>Implement and maintain Cisco Contact Center Express (UCCX) and Jabber solutions.</li>
<li>Perform system upgrades, patches, and migrations to ensure optimal performance and security compliance.</li>
<li>Configure and troubleshoot SIP, H.323, MGCP, and SCCP protocols to maintain reliable voice communications.</li>
<li>Integrate CUCM with external systems, including Active Directory, Exchange, WebEx, and third-party applications.</li>
<li>Monitor and optimize QoS, call routing, dial plans, and call recording solutions for improved performance.</li>
<li>Collaborate with cross-functional teams to deliver enterprise voice and collaboration solutions.</li>
<li>Provide Tier 2/Tier 3 support and resolve incidents related to Cisco voice and collaboration applications.</li>
<li>Maintain accurate documentation, diagrams, and operational procedures for Cisco applications and services.</li>
</ul>
Required Qualifications:
<ul>
<li>5+ years of experience in Cisco Unified Communications and Collaboration solutions.</li>
<li>Hands-on expertise with CUCM (Cisco Unified Communications Manager), Unity Connection, Jabber, UCCX, and WebEx.</li>
<li>Strong understanding of SIP trunking, voice gateways, PRI, and VoIP technologies.</li>
<li>Experience with Cisco ISR/ASR routers, VG series voice gateways, and Cisco UCS servers.</li>
<li>Proficiency in configuring dial plans, route patterns, CSS/Partitions, translation patterns, and QoS policies.</li>
<li>Ability to troubleshoot complex issues related to voice/video networks, call quality, and collaboration tools.</li>
<li>Familiarity with Cisco Prime Collaboration, RTMT (Real-Time Monitoring Tool), and CUCM CDR analysis.</li>
<li>Strong understanding of networking protocols (TCP/IP, VLANs, DHCP, DNS, QoS, BGP, OSPF, EIGRP).</li>
<li>CCNA Collaboration, CCNP Collaboration, or equivalent Cisco certifications (preferred).</li>
<li>Experience working with cloud-based voice solutions (WebEx Calling, MS Teams, Zoom) is a plus.</li>
<li>Excellent problem-solving skills and the ability to work independently or as part of a team.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with Cisco Expressway (MRA), CUBE, and SIP normalization.</li>
<li>Knowledge of Azure, AWS, or GCP cloud-hosted voice solutions.</li>
<li>Scripting experience with Python or PowerShell for automation is a plus.</li>
<li>ITIL framework knowledge for managing enterprise voice infrastructure.</li>
</ul>
Powered by JazzHR
KUnGzHL6NG

Cisco Engineer - Unified Communications & Applications

<h3>Job Description</h3>
Job Description
Under the direction of the Network Systems Director, the Sr. Cisco Network /VOIP Engineer is responsible for supporting the firm’s global LAN/WAN, VOIP, and Wireless infrastructure. Responsibilities include providing third level technical support for all infrastructure based projects including equipment installation and maintenance, troubleshooting, system monitoring and alerting and timely problem resolution for the firm’s 24x7 environment. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide support for all infrastructure based projects including equipment installation and maintenance, troubleshooting, system monitoring and alerting and timely problem resolution. Adhere to established SLAs in responding to and completing service tickets, including providing a high level of customer support, detailed root cause analysis, and trouble reports for system outages. Adhere to established departmental operational policies and procedures. Provide 3rd level support to the telecom team. Act as a contact person for outside vendors during installation, production changes, and repair and/or removal of equipment or services. Utilize software and hardware diagnostic tools to identify, diagnose and repair complex problems and issues affecting system performance. Experience using Wireshark. Maintain accurate diagrams and configurations for all network devices globally. Accessible to perform after hours support duties on a rotating 24x7 basis to sustain networking systems and end user support. JOB SPECIFICATIONS: Minimum of eight to ten years of experience Supporting a critical core Cisco Wireless, LAN/WAN global infrastructure spanning several geographical locations and data centers. CCNP, CCDP, Voice, CCIP required. Experience in enterprise application platforms (VMware Networking, Palo alto, Brocade, Azure Cloud network/infrastructure technologies, and Microsoft /Zoom Telephony solution) extremely desirable/preferred. Excellent analytical, troubleshooting, problem solving skills required with the ability to make recommendations based on findings and best practices. A proven professional with excellent interpersonal, written, verbal, and time management skills. Strong team player. Proven experience in the following required:
<ul>
<li>In-depth experience implementing, maintaining, and troubleshooting converged global network infrastructure consisting of the following: Cisco IOS, NXOS, 802.1x, vPC, BGP, OSPF, EIGRP, MPLS, VPNs, Access Lists, and LAN/WAN/Wireless routing protocols.</li>
<li>In-depth hands on experience with Cisco Nexus 9300, Catalyst 3800, 9300, 9400, 9500, 9800, Catalyst Wireless Controllers &amp; APs, ISR 4400, and SilverPeak WAN Optimization Appliances</li>
<li>Cisco VoIP experience (phone configuration, dial plan, CUCM, CER, Call Manager, Cisco CUBE configuration, etc.)</li>
<li>In-depth Experience with VMware Datacenter virtualization technologies VLAN Trunking and SAN switching, FCOE and FC environments</li>
</ul>
Bachelor’s Degree in Information Systems or related field, or equivalent experience. WORK REQUIREMENTS: This position requires responsiveness at all times (24x7) to the operational needs of the firm, system problems or outages, and availability for scheduled off hours maintenance. Some domestic and international travel may be required. This is a hybrid role which requires in-office attendance in accordance with the schedule set forth by the department. A hybrid schedule is an essential function of this role. &nbsp;

Sr. Cisco Network /VOIP Engineer

<h3>Job Description</h3>
Job Description
MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. Our commitment to excellence and our "Mission First" orientation has resulted in steady growth and an expanding client base across government agencies. We have employees nationwide and for the past three consecutive years were named one of the fastest growing Veteran-owned companies in the nation. Please take a moment to browse through our website and learn more about what it means to serve with MKS2.
Cisco CUCM Technician - SECRET DoD CLEARANCE 
Location: On-site – Arlington, VA Conversion Salary: $96,000 hourly ($46.15/hour) equivalent during 6 month contract (switches to salary pay upon conversion at 6 months) - option to enroll in health plan at no cost, and 401K 
Duration: 6 month contract-to-hire 
Position Overview We are seeking an experienced Cisco CUCM Technician to join our team supporting enterprise telephony operations in a mission-critical environment. This on-site role in Arlington, VA requires strong technical expertise in Cisco Unified Call Manager and related technologies, as well as the ability to work in a fast-paced, ITIL-driven setting.
Qualifications
<ul>
<li>
Associate's degree from an accredited institution
<ul>
<li>
OR High School diploma plus 2 years of relevant experience
</li>
</ul>
</li>
<li>
Minimum of 3+ years of demonstrated experience within a Cisco Unified Call Manager environment
</li>
<li>
Active CompTIA Security+CE certification at start date
</li>
<li>
Active one of the following at start date:
<ul>
<li>
Cisco Certified Support Technician (CCST)
</li>
<li>
CompTIA Network+CE
</li>
</ul>
</li>
<li>
In-depth knowledge of DoD and industry best practices for Cisco telephony systems
</li>
</ul>
Technical Expertise
<ul>
<li>
Cisco hardware: Cisco 8800 Series Endpoints, Catalyst C9300 switches, Cisco Business Edition 7000 servers
</li>
<li>
Cisco software: Cisco Call Manager Version 15, Cisco Unity Connection, Cisco Emergency Responder
</li>
<li>
Virtualization and OS: ESXi Version 7, AlmaLinux Version 8
</li>
</ul>
Key Skills &amp; Attributes
<ul>
<li>
Excellent verbal and written communication skills for supporting incoming customer calls and emails
</li>
<li>
Strong analytical mindset with attention to detail and follow-through
</li>
<li>
Ability to identify and articulate key information quickly while exercising sound judgment
</li>
<li>
Experience recommending alternative solutions to meet customer needs while building trust and credibility
</li>
<li>
Skilled in multitasking, time management, and customer satisfaction improvement
</li>
<li>
Collaborative team player in cross-functional environments, adaptable to rapid changes
</li>
</ul>
Diversity creates a healthier atmosphere: MKS2 Technologies is proud to be an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

3,149 cisco Jobs