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<h3>Job Description</h3>
Job DescriptionJob SummaryWe are seeking a Full Time Teller to join our team! As a Teller on the team, you will be responsible for assisting members with financial transactions, including deposits, withdrawals, loan payments and various other products. You will also answer questions about the credit union and services provided, offer solutions to customers facing issues with their accounts, and offer exceptional customer service. The ideal candidate has strong customer service skills, strong attention to detail, and can follow established policies and procedures. Responsibilities&nbsp;
<ul>
<li>Provide exceptional customer service and support</li>
<li>Accurately process transactions</li>
<li>Educate members on appropriate products&nbsp;</li>
<li>Assist others to complete tasks and work assignments</li>
<li>Follow all cash handling policies and procedures</li>
</ul>
Qualifications
<ul>
<li>Cash handling experience</li>
<li>Strong communication and interpersonal skills</li>
<li>Strong customer service skills</li>
<li>Excellent attention to detail</li>
<li>Strong problem-solving skills</li>
</ul>
Compensation: $15.00 - $16.50 per hour

Teller

<h3>Job Description</h3>
Job Description
Overview
At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
 
Responsibilities
A Teller is responsible to create and deliver a positive customer experience while conducting financial transactions. This position requires an individual with a positive attitude, who is a team player, and who is able to actively listen for customer financial needs in order to refer them to the appropriate bank product or bank representative. A Teller must be able to adapt well to the changing workplace environment such as customer service complaints; maintain the security of customer information; prioritize items of significance; and maintain responsibility for assigned cash drawer.
Essential Responsibilities:
<ul>
<li>Provide quality customer service and a positive banking experience by handling financial transactions (i.e. cashing checks, handling deposits/withdrawals, etc.) with a professional attitude</li>
<li>Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly</li>
<li>Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines</li>
<li>Ability to understand direction and adhere to established policies and procedures</li>
<li>Other related duties as assigned or directed</li>
<li>
Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner
</li>
<li>May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels</li>
</ul>
 
Qualifications
Education, Training and Requirements:
<ul>
<li>High School Diploma or GED Required</li>
<li>All applicants must be 18 years of age or older</li>
<li>Travel is required to surrounding branches as needed</li>
</ul>
Skills:
<ul>
<li>Basic math and computer skills</li>
<li>Documentation skills with attention to detail</li>
<li>Professional and friendly interpersonal and communication skills</li>
<li>Clear thinking and ability to stay focused</li>
<li>Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility</li>
</ul>
Experience:
<ul>
<li>Prior customer service skills preferred</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescription:
Earthmover Credit Union (ECU) is seeking a part-time floating teller to provide exceptional customer service and support to our members. As a part of our team, you will play a key role in creating a positive experience for our members while performing a range of essential banking services. 
 
Responsibilities:
<ul>
<li>Works at any of our 5 branches as a Teller to assist with staffing needs</li>
<li>Assist members with transactions such as deposits, withdrawals, and loan payments </li>
<li>Provide excellent customer service and support to members</li>
<li>Accurately balance cash drawers and maintain proper cash levels</li>
<li>Communicate effectively with team members to ensure a seamless member experience</li>
</ul>
Schedule/Location:
<ul>
<li>Available 12 pm to 6pm Monday thru Friday (one day off during the week).</li>
<li>Availability to work no Saturday’s 7:45 am to 1 pm</li>
<li>Willingness to work at any of our 5 locations (Oswego, North Aurora, Yorkville, Aurora and Montgomery)</li>
</ul>
We offer our employees:
<ul>
<li>A welcoming company atmosphere</li>
<li>Opportunities for growth and development in the credit union/banking industry</li>
<li>Competitive salary based on experience ($16-$18 per hour)</li>
<li>PTO accrues from day one</li>
<li>Holiday pay</li>
<li>10% in your 401k form the Credit Union</li>
<li>Yearly bonuses</li>
<li>Generous incentives for cross-selling</li>
</ul>
Requirements:
<ul>
<li> High school diploma or equivalent</li>
<li>Strong math and customer service skills</li>
<li>Ability to multitask and work in a fast-paced environment</li>
<li>Previous Teller experience preferred.</li>
<li>Excellent communication and interpersonal skills</li>
<li>Prior experience in banking or credit union industry preferred but not required</li>
<li>Bi-lingual in Spanish preferred</li>
</ul>
ECU is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, marital status, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. If you are passionate about customer service and looking for an opportunity to grow in the credit union/banking industry, we encourage you to apply.

Floating Teller

<h3>Job Description</h3>
Job DescriptionDescription:
Forward Financial Credit Union History: Niagara Paper Employees Credit Union was formed in September of 1948 by a group of employees of the paper mill, sharing a common bond, who were seeking a better means of savings and loans for themselves. At that time the credit union was only made up of employees of the paper mill and their families. Over the years, other individuals expressed interest in belonging to the credit union resulting in several expansions of the field of membership. Today, all persons living, working or worshipping in Brown, Florence, Forest, Marinette, and Oconto counties of Wisconsin and Delta, Dickinson, Iron, Marquette, and Menominee counties of Michigan and their families are eligible to join. Responsibilities
<ul>
<li>Provide exceptional customer service by assisting clients with their banking needs and inquiries.</li>
<li>Handle cash transactions accurately, ensuring proper debits and credits are recorded.</li>
<li>Utilize basic math skills to process financial transactions and maintain cash management.</li>
<li>Maintain customer relationships through effective communication and relationship management.</li>
<li>Assist in data entry and the use of financial software to support banking operations.</li>
</ul>
Benefits
<ul>
<li>Health, Dental, Life Insurance</li>
<li>401k available after 1 year. Percentage match up to 4% and profit sharing.</li>
<li>Paid holidays and vacation time.</li>
<li>Pay will be determined on qualifications.</li>
<li>Paid time off for your birthday.</li>
</ul>
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) 4% Match</li>
<li>401(k) matching</li>
<li>Bereavement leave</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Opportunities for advancement</li>
<li>Paid orientation</li>
<li>Paid sick time</li>
<li>Paid time off</li>
<li>Prescription drug insurance</li>
<li>Profit sharing</li>
<li>Retirement plan</li>
<li>Vision insurance</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Monday to Friday</li>
<li>Weekends as needed</li>
</ul>
Experience:
<ul>
<li>Cash Handling: 1 year (Preferred)</li>
<li>Customer Service: 1 year (Preferred)</li>
</ul>
Work Location: In person 
TELLER 
Reports to Member Services Supervisor and/or Branch Manager 
SUMMARY OF PRIMARY FUNCTION 
Performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, cashing of checks/share drafts, and facilitating efficient access of members to their accounts. RESPONSIBILITIES/DUTIES:
1. Receives and handles deposits, withdrawals, transfers, loan payments, etc., ensuring the proper endorsement on negotiable instruments. 
2. Maintains authorized amounts of cash in teller drawer and reconciles drawer/dispenser/recycler according to credit union guidelines. 
3. Ensures that all negotiable and confidential records are properly secured and kept confidential. 
4. Completes special requests by opening or closing accounts; open and close sub-accounts; taking orders for checks; providing statements copies, and completing safe-deposit box procedures, and IRA procedures. 
5. Complies with credit union operations and security procedures by participating in all dual-control functions. 
6. Explain, advise on and promote credit union products and services to members 
7. Proactively looks for opportunities to cross-sell and fill members needs with credit union products. 
8. Communicates ideas to supervisor for improving service to members 
9. Understands his/her role in the event of a robbery, and knows proper post-robbery procedures. 
10. Performs stop-payments procedures as necessary. 
11. Assists members in entering and exiting safe deposit area. 
12. Maintains neat and orderly work area and appropriate personal appearance and manner. 
13. Assists in training new staff 
14. Perform account reviews as assigned by supervisor/manager 
15. Perform other duties as directed and assists others to complete tasks and work assignments. 
16. Perform mail duty, and cleaning. 
17. Ability to work at multiple branch locations. 
18. Maintain the confidentiality of member, employee, and credit union information. 
19. Work must be performed on-site not remotely. 
Requirements:
PHYSICAL DEMANDS: While performing the duties of the job, the employee is regularly required to stand; use hand to finger, handle and feel objects, tools, or controls; reach with hands and arms; and talk or hear, stand, stoop or bend over. The employee frequently is required to walk. The employee is occasionally required to lift and carry objects weighing over 25 pounds. 
WORK ENVIRONMENT: The noise level of the work environment is usually moderate. 
QUALIFICATIONS: 
1. Ability to work quickly and accurately with fundamental arithmetic. 
2. Ability to remain calm and professional under pressure. 
3. Professional appearance and manner, in line with the credit union’s culture. 
4. Team orientation; ability to work harmoniously with all types of people. 
5. High ethical standards. 
6. Understanding of, and concurrence with, credit union philosophy. 
7. Bondable.

Marinette Teller

<h3>Job Description</h3>
Job DescriptionDescription:
Job Summary Overview
The position is responsible for providing an excellent member experience by showing care, delivering service with energy, and taking ownership of being an expert in problem resolution.
 
Essential Job Functions
<ul>
<li>Processes transactions, including cash handling.</li>
<li>Maintains in-depth knowledge of products, services, and partnerships.</li>
<li>Identifies and offers products and services that are in the member’s best interest (there is a minimum goal of successful referrals required per month).</li>
<li>Emphasizes the features of products to highlight how they solve member problems to achieve sales goals.</li>
<li>Develops and maintains interpersonal skills to work with a wide variety of people each day and build relationships to achieve sales goals.</li>
<li>Displays confidence and strong self-assuredness to succeed in speaking with members and making a sale to achieve sales goals.</li>
<li>Conveys clearly the benefits of a product to members to achieve sales goals.</li>
<li>Uses consultative sales techniques to proactively offer products and services that are in the member's best interest/help them achieve financial success. </li>
<li>Completes account maintenance requests.</li>
<li>Educates members on self-service options (online/mobile banking, ATMs, etc.).</li>
<li>Serves as Lobby Director and welcomes every member into the branch and actively guides them through their service experience.</li>
<li>Adheres to security guidelines (BSA, CIP, CTR, SAR).</li>
<li>Improves continuously through applying feedback.</li>
<li>Performs other job-related duties as assigned.</li>
</ul>
Requirements:
Position Required Qualifications
 
Minimum Education and Experience
High School diploma or GED and one (1) year experience in retail, customer service or a financial institution. 
 
Knowledge, Skills, and Abilities
Knowledge of PC software applications in Windows and Word. Ability to type 45 words per minute. Ability to read, write, speak, and use proper grammar in English. Ability to read, interpret and analyze written instructions, correspondence, and procedure manuals. Ability to write simple business correspondence. Ability to communicate verbally both in person and on the telephone. Ability to speak effectively to members regarding sensitive inquiries or complaints. Ability to apply commonsense understanding when dealing with problems involving variables in standardized situations. Ability to calculate rates, ratios, and percentages.
 
Licenses, Training, and Certifications Required
None.
 
Preferred Qualifications
None.
 
Hybrid Work Environment and Physical Demands
<ul>
<li>Occasionally required to stand, walk, climb or balance; stop, kneel, crouch or crawl. </li>
<li>Regularly required to sit; use hands to finger keys accurately when using calculator machines or computer keyboards; reach with hands and arms. </li>
<li>Regularly lift and/or move up to 25 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distant vision, peripheral vision, depth perception, ability to adjust focus. </li>
<li>The noise level in the work environment is usually moderate. </li>
<li>Must be able to travel independently to departments and branch locations. </li>
</ul>
 
NOTE: The job description is intended to be generic in nature. It is not an exhaustive list of all duties and responsibilities. Requirements listed in the above qualifications and physical requirements are representative of the knowledge, skill, abilities, physical demands, or work environment required or encountered that must be met by an employee to successfully perform each duty and each function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
 
Employees who work from home must have business operational internet to complete work tasks and communicate via video call or chat messaging systems in a dedicated work space.

Teller - Bilingual

<h3>Job Description</h3>
Job DescriptionDescription:
Head Teller-Jollyville| Location: 12188 Jollyville Rd, Austin, Tx 78759| Schedule: Monday–Friday, 8:00am-5:45PM and rotating Saturdays: 8:45am-12:15pm| 
 
About the Role
Are you a natural leader with a passion for delivering personalized financial service? Austin Telco Federal Credit Union is seeking a Head Teller to oversee daily teller operations and provide frontline support at our Jollyville Branch. This role is ideal for someone who thrives in a collaborative environment, enjoys coaching others, ensures accurate and efficient transactions, and creates a welcoming experience for both members and team members. 
 What You’ll Do
<ul>
<li>Open and close the branch following security procedures</li>
<li>Supervise teller staff, including training, scheduling, and performance support</li>
<li>Provide accurate, courteous, and prompt service to members in person and by phone</li>
<li>Assist members with account inquiries, transactions, and loan processing</li>
<li>Open and close accounts, IRAs, HSAs, Share Certificates, and ensure proper documentation</li>
<li>Process payments, deposits, withdrawals, wire transfers, and fraud/dispute paperwork</li>
<li>Balance cash drawer and maintain vault security</li>
<li>Support mobile deposit and coin counter transactions</li>
<li>Collaborate with branch management and attend required training sessions</li>
</ul>
What You Bring
<ul>
<li>High school diploma or GED</li>
<li>At least one year of experience in a financial institution or teller role</li>
<li>Strong leadership and communication skills</li>
<li>Attention to detail and commitment to accuracy</li>
<li>Ability to supervise and support a team effectively</li>
<li>Familiarity with financial systems and office equipment</li>
</ul>
Benefits &amp; Perks
<ul>
<li>401(k) Retirement Plan with company match, plus a Pension Plan</li>
<li>Paid Federal Holidays, including for part-time employees</li>
<li>Access to a Robust Employee Assistance Program (EAP) for personal and professional support</li>
<li>Opportunities to volunteer and engage with the community through credit union-sponsored initiatives</li>
</ul>
Additional Requirements
<ul>
<li>Good credit standing (verified prior to hire)</li>
<li>Successful background check and drug screening upon offer</li>
</ul>
Why Austin Telco?
We're a trusted institution where careers blossom. Whether you're returning to the industry or launching a new chapter in finance, you’ll find a supportive team and a mission-driven culture that values your growth.
 
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. 
Requirements:

Head Teller

<h3>Job Description</h3>
Job DescriptionDescription:
<ul>
<li>Support member engagement by processing teller transactions and making appropriate introductions to member service representatives.</li>
<li>Complete operational activities while minimizing risks under established policies</li>
<li>Perform routine transactional, operational, and customer support tasks efficiently through knowledge of credit union procedures and products, as well as partners across the organization</li>
<li>Receive direction from managers and exercises judgment within defined policies and procedures</li>
<li>Escalate questions and issues to more experienced roles</li>
<li>Interact with members and individuals to demonstrate care, build relationships, and complete requested transactions</li>
<li>Identify information and services to meet members financial needs</li>
</ul>
Requirements:
Required Qualifications:
<ul>
<li>6+ months of interacting with customer/member experience, or equivalent demonstrated through work experience, or training.</li>
</ul>
Desired Qualifications:
<ul>
<li>6+ months of experience interacting with people, demonstrated through work experience, education or training.</li>
<li>Member service focus with experience handling complex transactions across multiple systems</li>
<li>Ability to educate and connect members to technology and share the value of mobile banking options</li>
<li>Ability to interact with integrity and professionalism with members and team members</li>
<li>Experience working with others on a team to meet member needs</li>
<li>Cash handling experience</li>
<li>Ability to follow policies, procedures, and regulations</li>
<li>Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss</li>
<li>Well-organized, independent and able to prioritize in a fast-paced environment</li>
<li>Ability to exercise judgment, raise questions to management, and adhere to policy guidelines</li>
<li>Proficient with proactively sourcing, acquiring, building, and maintaining relationships with members and colleagues</li>
</ul>
Job Expectations:
<ul>
<li>Ability to work a schedule that may include most Saturdays</li>
</ul>

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