field_job_employment_type

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionWe are looking for an organized and detail-oriented Customer Service Representative to join our team in Fairfax, Virginia. This Contract to permanent position offers an excellent opportunity for candidates who enjoy engaging with customers and providing top-notch support. In this role, you will handle a high volume of incoming calls while occasionally assisting with payment processing and administrative tasks. Responsibilities: • Manage and respond to a high volume of inbound customer calls in a detail-oriented and courteous manner. • Assist with payment posting and ensure accurate transaction processing. • Support various departments by performing administrative tasks such as mailing, scanning, and filing. • Maintain records and update systems with customer information and order details. • Collaborate with team members to ensure customer inquiries are resolved promptly. • Provide accurate information to customers via phone and email correspondence. • Handle both inbound and outbound calls as necessary to address customer needs. • Perform data entry to maintain organized and up-to-date documentation. • Ensure compliance with company policies and procedures while delivering excellent customer service.• Minimum of 1 year of experience in a customer service or call center role. • Strong verbal and written communication skills. • Proficiency in handling inbound and outbound calls effectively. • Ability to perform accurate data entry and maintain organized records. • Familiarity with email correspondence and order entry processes. • Excellent problem-solving skills and attention to detail. • Ability to multitask and manage time efficiently in a fast-paced environment. • Basic knowledge of administrative tasks such as mailing and scanning.

Customer Service Representative

<h3>Job Description</h3>
Job Description&amp;
Are you someone who excels at helping others, efficiently solving problems, and maintaining composure in high-pressure situations? If so, we would be interested in speaking with you.
About You:
<ul>
<li>
You genuinely enjoy interacting with people
</li>
<li>
You are able to explain concepts clearly, even in stressful situations
</li>
<li>
You are self-driven and take complete ownership of your responsibilities
</li>
<li>
You maintain a positive attitude at all times, including before having your first coffee
</li>
</ul>
What You’ll Do:
<ul>
<li>
Communicate with customers via phone, email, or chat, addressing their needs
</li>
<li>
Assist customers in troubleshooting issues, tracking orders, and answering inquiries
</li>
<li>
Log customer feedback and ensure organized and efficient operations
</li>
<li>
Maintain a calm and friendly demeanor, even in challenging situations
</li>
</ul>
You’ll Need:
<ul>
<li>
Excellent communication skills (both verbal and written)
</li>
<li>
Basic proficiency in computer skills including email, chat, and web-based tools
</li>
<li>
A high school diploma or GED
</li>
<li>
Customer service experience is advantageous but not mandatory; we provide training for the right candidates
</li>
</ul>
Perks:
<ul>
<li>
Competitive hourly pay plus performance bonuses
</li>
<li>
Flexible work shifts with evening and weekend options
</li>
<li>
A supportive team with real opportunities for career growth
</li>
<li>
Casual dress code and a workplace environment free from drama
</li>
</ul>

<h3>Job Description</h3>
Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by efficiently managing order processes and addressing customer inquiries. This opportunity is ideal for individuals who excel in an organized, team-oriented environment and are passionate about delivering exceptional service. Responsibilities: • Process and manage customer orders with accuracy and attention to detail using word processing and spreadsheet tools. • Monitor order fulfillment to ensure timely deliveries and adherence to forecast allocations. • Respond promptly to customer inquiries and requests, providing clear and precise communication. • Prepare concise reports, documentation, and routine correspondence for both internal and external stakeholders. • Collaborate with team members to maintain efficient account coverage and support. • Book customer orders in a timely manner while adhering to established procedures. • Address issues related to deliveries and proactively work to resolve them. • Participate in team activities to enhance overall operational efficiency and service quality. • Maintain accurate records and ensure data integrity within the order fulfillment system.• 0-2 years of experience in customer service or a related field. • Proficiency in using word processing and spreadsheet applications. • Strong organizational and multitasking skills to manage multiple accounts efficiently. • Excellent verbal and written communication abilities. • Ability to work collaboratively in a team-oriented environment. • Detail-oriented with a focus on accuracy in documentation and reporting. • Problem-solving skills to address and resolve customer delivery issues. • Familiarity with order fulfillment processes and customer correspondence.

<h3>Job Description</h3>
Job DescriptionWe are looking for a skilled Customer Service Representative to join our team in Plano, Texas. This is a contract position where you will play a pivotal role in managing relationships with high-value accounts, ensuring customer satisfaction, and resolving support-related issues effectively. If you excel in problem-solving, communication, and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Build and nurture strong relationships with multi-million dollar accounts, acting as a primary point of contact for sales and support. • Address and resolve escalated customer concerns, including complex orders, returns, and logistical challenges. • Collaborate with internal departments to expedite requests, coordinate workflows, and ensure timely resolution of account-related issues. • Prepare and deliver detailed reports on open orders, shipments, returns, credits, and overall account satisfaction. • Investigate shipping and logistical problems, providing creative solutions to ensure smooth processes. • Monitor and analyze data using relevant systems, producing actionable insights for customers and the sales team. • Participate in industry events such as trade shows to foster relationships and represent the company. • Execute administrative tasks related to order adjustments, rush requests, and shipping updates as needed. • Work proactively to identify opportunities for process improvement and enhance the customer experience. • Contribute to team efforts by taking on additional responsibilities as required.• High school diploma required; college degree preferred. • A minimum of 3 years of relevant experience in customer service and sales support. • Proficiency in SAP or Oracle systems is highly desirable. • Strong skills in Microsoft Excel and the Microsoft Office suite. • Familiarity with communication platforms such as Teams, Skype, or Zoom. • Proven ability to handle multiple tasks and work effectively under pressure. • Excellent verbal and written communication skills for interacting with clients, sales teams, and internal departments. • Demonstrated ability to analyze and resolve moderately complex problems with creativity and initiative.

<h3>Job Description</h3>
Job DescriptionSalary: $15-$18 Hourly 
Job Overview: We are looking for a friendly and detail-oriented Customer Service Representative to join our team. This role is responsible for responding to customer inquiries, processing warranty registrations, and ensuring accurate data entry in our systems. The ideal candidate is a strong communicator, highly organized, and enjoys problem-solving. This position plays a key role in maintaining a positive customer experience and supporting internal operations.
 About Kandi America: Kandi America is the U.S. subsidiary of Kandi Technologies and serves as the key distributor for golf carts, UTVs, and e-bikes in the North American market. Based in Dallas, TX, our mission is to provide innovative, eco-friendly, and reliable off-road vehicles for both recreational and commercial use. As demand grows, we are expanding our team and seeking individuals who thrive in a fast-paced and collaborative environment.
 Key Responsibilities:
<ul>
<li>Respond to customer inquiries via phone, email, and ticketing system in a timely and professional manner.</li>
<li>Register product warranties and assist customers with troubleshooting and product information.</li>
<li>Manage customer support tickets using Zendesk and update records in NetSuite.</li>
<li>Coordinate with internal teams such as Logistics, Technical Support, Sales team and accounting team to resolve issues efficiently.</li>
<li>Identify recurring customer issues and escalate trends or suggestions for process improvements.</li>
</ul>
 Requirements:
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Strong attention to detail and organizational abilities.</li>
<li>Proficiency in computer systems, including Microsoft Office and CRM/ticketing tools like Zendesk or NetSuite.</li>
<li>Customer-focused mindset with a positive and empathetic attitude.</li>
<li>Ability to multitask and prioritize in a fast-paced environment.</li>
<li>Previous experience in customer service or technical support role is a plus.</li>
</ul>
 
Work Environment: 
<ul>
<li>In-office role</li>
<li>Moderate volume of emails and calls</li>
<li>Training provided for all systems and tasks. </li>
</ul>
 
Job Type: Full-time 
 
Pay: $15-$18 Hourly 
 
Benefits: 
<ul>
<li>401(k) retirement plan </li>
<li>Health insurance </li>
<li>Dental insurance </li>
<li>Vision insurance </li>
<li>Paid Time Off (PTO) </li>
</ul>

<h3>Job Description</h3>
Job Description
Are you ready to take on a role that blends exceptional customer service with problem-solving in a fast-paced, dynamic environment? Join our team as a Customer Service Representative! This is contract opportunity where you’ll take center stage in supporting clients, resolving inquiries, and ensuring a seamless experience across multiple communication channels. Bring your calm demeanor and stellar communication skills to make every interaction meaningful and impactful.
 
What You’ll Do
• Become a vital connection by assisting users through three diverse call queues, helping them with password resets, system troubleshooting, and application navigation
• Dive into technical challenges as you investigate, troubleshoot, and resolve customer-reported issues with precision and urgency 
• Make a difference by delivering empathetic and patient assistance to callers, even in high-pressure circumstances 
• Keep interactions organized and efficient using Zendesk and Slack to document and manage inquiries seamlessly 
• Collaborate with stakeholders to guarantee accuracy in application processing and resolution of errors
• Tackle call volumes of 40-60 per day, maintaining focus on quality and personalized service 
• Step into the fast lane during busy periods, such as open enrollment, while upholding professionalism and care 
• Elevate customer understanding by guiding users through systems and procedures related to healthcare and insurance 
• Continue to grow by participating in robust training sessions that hone your skills and deepen your system knowledge 
 
Why This Role?
Get ready for a role that challenges and excites—where every customer interaction is an opportunity to make a difference! You’ll thrive in a team environment that values collaboration, adaptability, and impactful service. Whether navigating technical systems or supporting customers in times of need, this role offers growth, purpose, and the chance to truly shine.
 
**This role is onsite 5 days each week.

<h3>Job Description</h3>
Job Description
Customer Service Representative – Manufacturing Environment
Location: Cincinnati, OH
Pay Rate: $20–$23/hour
Schedule: 1st Shift | 8:00 AM – 5:00 PM, Monday–Friday
Type: Contract-to-Hire (on behalf of our client)
Position Summary:
We are currently seeking a detail-oriented and dependable Customer Service Representative to support our client in the manufacturing industry. This is a contract-to-hire opportunity with a stable first-shift schedule and competitive hourly pay.
Key Responsibilities:
<ul>
<li>
Serve as the main point of contact for customer inquiries, orders, and service requests
</li>
<li>
Coordinate with internal departments to ensure accurate and timely order fulfillment
</li>
<li>
Manage multiple customer accounts and projects simultaneously
</li>
<li>
Assist with shipping documentation and logistics coordination (shipping experience is a plus)
</li>
<li>
Maintain accurate records using ERP or CRM systems
</li>
<li>
Resolve customer issues efficiently while maintaining a high level of service
</li>
</ul>
Preferred Qualifications:
<ul>
<li>
Minimum 2 years of customer service experience, preferably in a manufacturing or industrial setting
</li>
<li>
Familiarity with shipping processes and documentation
</li>
<li>
Strong multitasking and organizational skills
</li>
<li>
Excellent communication and problem-solving abilities
</li>
<li>
Proficiency in Microsoft Office and experience with ERP/CRM systems
</li>
</ul>
Why This Role?
<ul>
<li>
Opportunity to transition into a permanent position
</li>
<li>
Work in a supportive and fast-paced environment
</li>
<li>
Gain valuable experience in a growing industry
</li>
<li>
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.&nbsp;Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
</li>
</ul>
 
 Pay Details: $20.00 to $23.00 per hour Search managed by: Bianca Mishurda Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www.lhh.com/us/en/candidate-privacy" target="_blank">https://www.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>

<h3>Job Description</h3>
Job DescriptionDescriptionThe Customer Service Representative will work to provide outstanding customer service that exceeds customers’ expectations while receiving, investigating and responding to all customer inquiries, orders, shipments, products and concerns.&nbsp; This individual will actively listen to customer service issues and then offer a unique and innovative solution to each problem.&nbsp; The Customer Service Representative will work to maintain a strong command of company customer service policies and be well-versed in product knowledge. Key Responsibilities
<ul>
<li>Answer incoming customer calls and emails regarding pricing, availability, products, service questions, and general client concerns.</li>
<li>Respond to customer concerns that drive overall satisfaction with products and services.</li>
<li>Update customer information in database during and/or after each interaction.</li>
<li>Receive and enter phone, fax and emailed orders; ensure accuracy of sales orders. &nbsp;</li>
<li>Inform customer of unit prices, shipping date, anticipated delays and any additional information needed by the customer.</li>
<li>Anticipate and understand customer needs by responding to their signals; advise and recommend solutions based on those needs.</li>
<li>Advise customer(s) of discounts available and inquire if they would like to take advantage of the discount by adding on to the order.</li>
<li>Follow up on orders to ensure delivery by specified dates.</li>
<li>Deliver a consistently high level of customer service while talking with customers by phone concerning orders, shipments, and products.&nbsp;</li>
<li>Connect with each customer in a meaningful way; personalizing the process to focus on the customer experience; serve as a liaison and advocate between the customer and the organization.&nbsp;</li>
<li>Proactively ask for direct customer feedback; immediately address any issue and share learning across the entire department.</li>
<li>Own responsibility to create highly satisfied customers.&nbsp;</li>
<li>Proactively interface with internal departments (Engineering, Supply Chain, Production, Marketing, and Shipping) to resolve issues and provide solutions for customer.</li>
<li>Work with management team to stay updated on product knowledge and be informed of any changes in company policies.</li>
<li>Performs other related duties as assigned by management.</li>
</ul>
&nbsp;Supervisory Responsibilities: This position has no supervisory responsibility. Skills, Knowledge and Expertise
<ul>
<li>Firm commitment to excellence and high standards</li>
<li>Computer skills required: Microsoft Office programs including Word, Excel, Outlook and PowerPoint; and experience with SAP, preferred</li>
<li>Excellent organizational skills to effectively prioritize duties and responsibilities; strong attention to detail; flexible</li>
<li>Self-motivated, resourceful and adaptable; able to work independently within team focused environment</li>
<li>Strong understanding of how to create highly satisfied customers; firm commitment to customer service excellence in all circumstances</li>
<li>Strong verbal, written, and grammatical skills including using tone to maximize the customer experience&nbsp;</li>
<li>&nbsp;Strong ability to effectively present information in one-on-one situations to customers and co-workers&nbsp;</li>
<li>Must be proficient in problem solving, process analysis; capacity to troubleshoot and correct problems in high-pressure situations</li>
<li>Ability to listen attentively and to communicate information clearly and effectively&nbsp;</li>
<li>Interpersonal savvy; able to collaborate and work closely with other departments and leadership</li>
<li>Excellent time-management skills with demonstrated ability to manage multiple projects at a time while meeting deadlines</li>
<li>Detail oriented and highly organized with the ability to prioritize duties and responsibilities</li>
<li>Ability to follow established policies and procedures</li>
</ul>

<h3>Job Description</h3>
Job Description
Do you want to grow with us?&nbsp;At DXP we are&nbsp;passionate&nbsp;about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the&nbsp;highest quality&nbsp;of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will&nbsp;encourage&nbsp;and&nbsp;empower&nbsp;you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the&nbsp;best solution&nbsp;for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more!&nbsp;&nbsp;<a href="http://www.dxpe.com/about-us/careers/" target="_blank">http://www.dxpe.com/about-us/careers/</a>
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will be responding to customer inquiries regarding company products and services, processing customer phone orders, checking availability of stock and shipping dates, quoting prices, filling order to customer specifications and processing sales data via computer, assisting the outside sales team by preparing price quotes and sourcing products.
Responsibilities of the&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>Responding to customer inquiries regarding company products and services</li>
<li>Processing customer phone orders</li>
<li>Checking availability of stock and shipping dates</li>
<li>Quoting prices, filling order to customer specifications and processing sales data via computer</li>
<li>Assisting the outside sales team&nbsp;by preparing price quotes and sourcing products</li>
</ul>
&nbsp;Qualifications of the&nbsp;Customer Service Representative&nbsp;include, but are not limited to:
<ul>
<li>Industrial products knowledge and mechanical aptitude a plus</li>
<li>Safety product&nbsp;knowledge&nbsp;helpful</li>
<li>Knowledge of Microsoft office (Excel, Word, Outlook)</li>
<li>Excellent communication skills</li>
<li>Should be attentive and pose&nbsp;a high drive to learn new product lines</li>
<li>Must have experience performing a majority of the functions</li>
<li>Prior inside sales/customer service experience</li>
<li>Data entry skills, organization, multi-tasking and customer focus is required</li>
<li>Regular in-person attendance required &nbsp;</li>
</ul>
Additional Information:
<ul>
<li>Physical Demand:N/A</li>
<li>Working Conditions:Office Environment</li>
<li>Training/Certifications:&nbsp;N/A</li>
<li>Shift Time/Overtime:&nbsp;Monday thru Friday, 8:00 a.m.-5:00 p.m., some overtime as necessary</li>
<li>Travel:&nbsp;N/A</li>
<li>Education:&nbsp;High School Diploma or GED required</li>
</ul>
#LI-YH1 #zryh
Location: USA:GA:Atlanta
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).
Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V&nbsp;&nbsp;

<h3>Job Description</h3>
Job Description
Responsibilities
 
* Ensure accurate and timely processing of client payroll and billing by verifying all necessary data is entered correctly.
* Respond promptly and professionally to customer inquiries.
* Set up new client accounts and perform associated data entry tasks.
* Maintain accurate and up-to-date records in customer databases, including payroll and billing information.
* Update client folders to reflect the most current payroll and billing instructions each week.
* Process credits and rebills as needed.
* Assist clients in establishing effective procedures for submitting payroll and billing information accurately and on schedule.
* Provide ongoing training and support to clients, including guidance on payroll and billing software usage.
* Ensure timely transmission of accounting and payment reports, including wires, ACH transactions, and A/R credits or debits.
* Escalate issues to management promptly when problems arise.
 
Our Core Values
 
* Integrity: Always act with honesty and accountability.
* Service Excellence: Deliver exceptional service and build trusted relationships.
* Innovation: Strive for continuous improvement in our products, services, and processes.
* Teamwork: Collaborate effectively and support one another.
* Accountability: Take ownership and follow through on commitments.
* Respect: Treat everyone with dignity and consideration.
 
Requirements
 
Education
 
* Bachelor’s Degree in Accounting or a related field preferred.
* Equivalent experience may be considered in lieu of a degree.
 
Experience
 
* Previous experience in payroll processing preferred.
* Comparable work experience in related fields is also desirable.

98,077 customer service representative Jobs