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job_organization_name

city

state

<h3>Job Description</h3>
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
 
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
 
Weekly Working Hours: 30
 
ESSENTIAL FUNCTIONS:
Customer Service
<ul>
<li>Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference)</li>
<li>Adhere to QIS standards.</li>
<li>Actively contributes to team success through clear, effective communication with co-workers.</li>
</ul>
Sales Referrals
<ul>
<li>Promote sales of bank’s services. Meet goal of $110/FTE per month on average.</li>
<li>Cross sells appropriate products and services to clients and prospects.</li>
<li>Contributes to Key Initiatives.</li>
<li>At the direction of the CSM, may place outbound sales and service calls to customers and prospects.</li>
</ul>
Teller Standards and Work Habits
<ul>
<li>Meet established standards for accuracy and compliance, while adhering to policies and procedures.</li>
<li>Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.</li>
<li>Adhere to Control Consciousness policies and procedures.</li>
<li>Follow branch security procedures in opening, closing, and branch operations.</li>
<li>Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.</li>
<li>Meet attendance guidelines.</li>
</ul>
Sound Decision Making
<ul>
<li>Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.</li>
<li>Responds well to constructive feedback and works to correct any noted concerns.</li>
<li>Takes personal responsibility for quality and quantity of work.</li>
</ul>
Compliance Responsibilities
<ul>
<li>Complete regulatory tutorials to ensure understanding of compliance standards and expectations.</li>
<li>Answer regulatory questions correctly during Audit/Branch Review.</li>
</ul>
 
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
 
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsfot based computers, Fax &amp; photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
 
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
<ul>
<li>Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.</li>
<li>Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.</li>
</ul>
Requirements:
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
 
MENTAL DEMANDS:
<ul>
<li>Accurately count and dispense funds to customer.</li>
<li>Recognize opportunities to cross-sell products.</li>
<li>Respond positively to challenging customers.</li>
<li>Maintain established service standards.</li>
</ul>
EOE
Westamerica Bank's Privacy Policy may be found at: <a href="http://www.westamerica.com/about/privacy" target="_blank">www.westamerica.com/about/privacy</a>

Teller

<h3>Job Description</h3>
Job Description
 
BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned.
PRINCIPLE ACCOUNTABILITIES
Provide high quality customer service within the branch, including:
o Cash checks according to bank policies and procedures
o Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC.
o Accept payments for various types of loans.
o Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections.
o Close checking and savings accounts.
o Process night deposits; mail receipts and records.
o Resolve customer’s problems with scope of authority.
o Sell cashier’s checks.
o Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report.
2. Contribute to overall banking center operations
o Balance cash and daily transactions and ATM.
o Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc...
o Verify check orders.
o Prepare change order.
o Assist with opening and closing banking center.
Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal.
 Adhere to the policies and procedures in Teller Manual.
 Attend and/or complete applicable and required training sessions.
EDUCATION, EXPERIENCE, SKILLS: 
Education- High school diploma or equivalent (GED)
Experience- Three (3) months of cash handling, sales or related experience.
 
BankFirst is an EO employer- Veteran/Disability

Teller I

<h3>Job Description</h3>
Job Description
We are Union Bank of Mena where our people and community come first! The Bank invests in their neighborhoods, schools, civic organizations, and businesses because we all work together to meet the challenges of tomorrow and realize the dreams of today.
ARE YOU READY TO MAKE A DIFFERENCE? 
The Teller is responsible for delivering consistently exceptional customer service by displaying sincere, outgoing friendliness by smiling, acknowledging every customer, introducing themselves, making eye contact, and thanking the customer are all examples. Under the supervision and guidance of the assigned manager, the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product experts. The position gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
We are seeking a candidate that is friendly, organized, and can execute the projects and work of the team. Applicants should have strong verbal and interpersonal skills in order to cross-sell bank products and services. If you have a passion to succeed, come grow with Union Bank of Mena!
WHY JOIN OUR TEAM?
<ul>
<li>Team-centric work environment</li>
<li>Great insurance benefits</li>
<li>401k Retirement Plan with dollar-for-dollar company match up to 7.5%</li>
<li>Generous paid time off</li>
<li>Advancement opportunities</li>
</ul>
POSITION REQUIREMENTS 
<ul>
<li>High school diploma or general education degree (GED) is required.</li>
<li>Sales experience, cash handling, customer service, bank, or other financial service provider experience is preferred.</li>
<li>Previous banking or teller experience and cash handling experience is a plus.</li>
<li>A valid driver's license and ability to be covered under the Company's automobile insurance is required.</li>
</ul>
POSITION KNOWLEDGE, SKILLS, AND ABILITIES
<ul>
<li>Knowledge of principles and processes for providing customer and personal services. </li>
<li>Knowledge of arithmetic, algebra, geometry, and applications.</li>
<li>Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.</li>
<li>The ability to talk to others to convey information effectively.</li>
<li>The ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.</li>
<li>The ability to pay close attention to details.</li>
<li>Good organizational and analytical skills.</li>
<li>Good interpersonal communication and computer skills.</li>
<li>The ability to operate a telephone, scanner, copier, and fax machines.</li>
<li>The ability to lift to twenty-five (25) pounds.</li>
<li>The ability to utilize technology to solve problems.</li>
<li>The ability to understand how to deliver mobile strategies to customers.</li>
<li>The ability to work with different groups of people to get things done.</li>
<li>The ability to communicate and develop meaningful relationships with others.</li>
</ul>

<h3>Job Description</h3>
Job Description
Are you passionate about providing exceptional member service and making a difference in your community? If so, Peninsula Federal Credit Union is looking for you! Our team is dedicated to our members and to living our mission, "To be the trusted financial partner within our communities". We train our employees to help members with great products and services so we can live out our mission every day. 
Summary
This position will assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Maintains, processes, and balances cash drawer and checks according to cash and check handling procedures. Accurately submits and balances checks electronically. Demonstrates a good understanding with a wide variety of products and services and proactively seeks and suggests benefits (including phone and mail) to members and prospective members. Ensures that members are promptly and professionally served.
Essential Functions and Responsibilities
Accurately performs teller functions at the Teller Line and ITM's using 2 separate systems (Active Teller and Gold), assisting members with financial transactions using CML skills, to include receiving and paying out cash and other negotiable instruments. Maintains, processes, and balances cash drawer and checks according to cash and check handling procedures. Ensures drawer and checks are in balance before closing their drawer at the end of day.
Welcomes members and provides routine information concerning services and direct members to appropriate department for specific information and service. Ensures members are promptly and professionally served both in person and by phone.
Demonstrates a good understanding with a wide variety of products and services and proactively seeks and suggests benefits (including phone and mail) to members and prospective members.
Performs a variety of miscellaneous tasks including filing, copying, scanning, data input, and answering the telephone.
Performs other job-related duties as assigned including BSA functions as needed, specifically creation of CTR's and logging purchases of negotiable instruments.
Knowledge and Skills 
Experience - Up to six months of similar or related experience
Education - A high school diploma or GED 
Communication - Courtesy, tact and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside of the organization, generally regarding routine matters for the purpose of giving or obtaining information which may require some discussion.
Other Skills - General office equipment such as computers, photocopiers, scanners, 10-key calculator, and computer keyboard skills required; must be accurate with numbers and names. The ability to operate dispensers, recyclers, coin counting and cash counting machines. Basic knowledge of establishes teller procedures and policies. Understanding of Credit Union operations. Maintains confidentiality related to Credit Union operations and work-related information. Must have effective communication skills.
Physical requirements - Must be able to stand for long periods of time in a day (up to 10 hours), possess hand wrist and finger dexterity to use keyboard, phone, and calculator in a repetitive manner throughout your scheduled time, have the ability to lift up to 30 lbs., bend over to a 90-degree angle and bend knees to attain a crouching position, the ability to view a computer monitor throughout your scheduled time. 
Availability - Must be available to work from 8:00 a.m. through 6:00 p.m. Monday through Friday, with some Saturdays and have a flexible schedule. 
Travel
Minimal travel may be required to other branches occasionally.
**Peninsula Federal Credit Union is an Equal Opportunity Employer**

<h3>Job Description</h3>
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
 
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
 
Weekly Working Hours: 40
 
ESSENTIAL FUNCTIONS:
Customer Service
<ul>
<li>Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference)</li>
<li>Adhere to QIS standards.</li>
<li>Actively contributes to team success through clear, effective communication with co-workers.</li>
</ul>
Sales Referrals
<ul>
<li>Promote sales of bank’s services. Meet goal of $110/FTE per month on average.</li>
<li>Cross sells appropriate products and services to clients and prospects.</li>
<li>Contributes to Key Initiatives.</li>
<li>At the direction of the CSM, may place outbound sales and service calls to customers and prospects.</li>
</ul>
Teller Standards and Work Habits
<ul>
<li>Meet established standards for accuracy and compliance, while adhering to policies and procedures.</li>
<li>Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.</li>
<li>Adhere to Control Consciousness policies and procedures.</li>
<li>Follow branch security procedures in opening, closing, and branch operations.</li>
<li>Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.</li>
<li>Meet attendance guidelines.</li>
</ul>
Sound Decision Making
<ul>
<li>Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.</li>
<li>Responds well to constructive feedback and works to correct any noted concerns.</li>
<li>Takes personal responsibility for quality and quantity of work.</li>
</ul>
Compliance Responsibilities
<ul>
<li>Complete regulatory tutorials to ensure understanding of compliance standards and expectations.</li>
<li>Answer regulatory questions correctly during Audit/Branch Review.</li>
</ul>
 
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
 
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax &amp; photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
 
DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)
<ul>
<li>Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.</li>
<li>Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.</li>
</ul>
 
SUPERVISORY RESPONSIBILITY: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
 
FINANCIAL IMPACT:
Inaccurate transactions will impact branch’s cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements:
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
 
MENTAL DEMANDS:
<ul>
<li>Accurately count and dispense funds to customer.</li>
<li>Recognize opportunities to cross-sell products.</li>
<li>Respond positively to challenging customers.</li>
<li>Maintain established service standards.</li>
</ul>

<h3>Job Description</h3>
Job Description
About MCU:
At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.
Our Mission:
To help hard-working New Yorkers build better tomorrows
Our Vision:
Be New York's most loved financial institution by helping our members build their best financial futures
 
About the job:
Tellers provide exceptional service to members by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals. Tellers respond to member requests and inquiries, make recommendations about products and services, as well as maintain and balance cash supplies.
What you’ll be responsible for:
<ul>
<li>Adhere to MCU’s policy and procedure. </li>
<li>Perform due diligence to mitigate risk and minimize loss. </li>
<li>Verify member’s identity and identification prior to conducting any service on accounts within established guidelines. </li>
<li>Prepare journal entries as necessary. </li>
<li>Verify large negotiable items as required. </li>
<li>Achieve assigned goals and referrals. </li>
<li>Open, close, and secure teller terminal and CDM daily. </li>
<li>Accurately balance teller terminal host totals and cash drawer. </li>
<li>Assist with back-up work and distribution of daily work. </li>
<li>Accurately calculate and verify all incoming and outgoing cash. </li>
<li>Comply with BSA and SAR requirements. </li>
<li>Performs other related duties assigned by management. </li>
<li>Travel and work at other branch locations as required. </li>
<li>Work overtime as required. </li>
</ul>
What you’ll bring:
<ul>
<li>High school diploma or the equivalent required. </li>
<li>Minimum two years of prior banking or customer service/sales experience. </li>
<li>Proficiency in Microsoft Office Suite</li>
<li>Excellent written and verbal communication skills </li>
<li>Highly ethical</li>
<li>General Math skills</li>
<li>Strong organizational skills</li>
<li>Detail-oriented</li>
<li>Ability to function in a fast-paced and changing environment</li>
<li>Excellent communication skills with ability to be concise, clear and consistent</li>
<li>2 years of experience working on a fast pace environment</li>
<li>2 years of experience delivering high customer satisfaction</li>
<li>Open and desire to learn</li>
<li>Able to work on a team environment.</li>
<li>Passion for helping people</li>
</ul>
 
Why you’ll be a good fit:
Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following
Results - We are passionate about winning.
Agility - We proactively anticipate, respond and pivot to ensure MCU wins.
Integrity - We operate with the highest ethical standards and highest degree of honesty.
Belonging - We cultivate a culture of inclusion and teamwork.
Ownership - We take personal responsibility and hold ourselves accountable for the results.
 
What we can offer you:
Competitive compensation, medical and dental benefits.
401K with employer contribution
Flexible paid time off
We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. 
Municipal Credit Union (MCU) is an Equal Opportunity Employer. 
Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Job DescriptionDescription:
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
 
JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
 
Weekly Working Hours: 37
 
ESSENTIAL FUNCTIONS:
Customer Service
<ul>
<li>Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, It’s your time, 24hrs or bust, Statement of fact, Everybody makes a difference)</li>
<li>Adhere to QIS standards.</li>
<li>Actively contributes to team success through clear, effective communication with co-workers</li>
</ul>
Sales Referrals
<ul>
<li>Promote sales of bank’s services. Meet goal of $110/FTE per month on average.</li>
<li>Cross sell appropriate products and services to clients and prospects.</li>
<li>Contributes to Key Initiatives.</li>
</ul>
Teller Standards and Work Habits
<ul>
<li>Meet established standards for accuracy and compliance, while adhering to policies and procedures.</li>
<li>Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.</li>
<li>Adhere to Control Consciousness policies and procedures.</li>
<li>Follow branch security procedures in opening, closing, and branch operations.</li>
<li>Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.</li>
<li>Meet attendance guidelines.</li>
</ul>
Sound Decision Making
<ul>
<li>Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.</li>
<li>Responds well to constructive feedback and works to correct any noted concerns</li>
<li>Takes personal responsibility for quality and quantity of work.</li>
</ul>
Compliance Responsibilities
<ul>
<li>Complete regulatory tutorials to ensure understanding of compliance standards and expectations.</li>
<li>Answer regulatory questions correctly during Audit/Branch Review.</li>
</ul>
 
PROMOTIONAL GUIDELINES:
Tellers are eligible for promotion based upon the following minimum criteria:
<ul>
<li>Must be in current position for six months.</li>
<li>Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.</li>
<li>Must not have been on counseling for same six-month period.</li>
<li>Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.</li>
<li>CSM may require additional training/classes based upon specific branch need.</li>
</ul>
 
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
 
EQUIPMENT USED TO PERFORM FUNCTIONS:
10-key machine, Microsoft based computers, Fax &amp; photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
 
Requirements:
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
 
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
 
MENTAL DEMANDS:
<ul>
<li>Accurately count and dispense funds to customer.</li>
<li>Recognize opportunities to cross-sell products.</li>
<li>Respond positively to challenging customers.</li>
<li>Maintain established service standards.</li>
</ul>
EOE
Westamerica Bank's Privacy Policy may be found at: <a href="http://www.westamerica.com/about/privacy" target="_blank">www.westamerica.com/about/privacy</a>

<h3>Job Description</h3>
Job DescriptionDescription:
Are you looking for a rewarding career with upward mobility with an organization that puts people first? Credit Union of Georgia is looking for a talented Teller to help our busy and growing West Cobb branch located at 2667 Dallas Highway, Marietta, GA 30064.
 Our tellers provide exceptional member service including efficient and accurate transaction processing including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing with quality member service.
 Responsibilities
<ul>
<li>Responsible for upholding Credit Union of Georgia brand standards including following all of the steps of our unique member experience and to Engage, Ask, Solve and Excite and deliver top level member service.</li>
<li>Responsible for efficient and accurate transaction processing, answering member questions concerning Credit Union services and direct members to appropriate department for specific information and service.</li>
<li>Receive and process member financial transactions, including deposits, withdrawals and loan payments, re-pin debit cards; sell money orders and gift cards to members; transfer amounts from member accounts as directed.</li>
<li>Post transactions to member accounts and maintain member records with minimal errors as defined in the Teller Standards.</li>
<li>Balance cash drawer and complete daily transactions with minimal errors as defined in the Teller Standards.</li>
<li>Perform a variety of miscellaneous tasks including scanning checks and teller work, filing, computer input, assisting members as needed with the Coin Sorter, or answering the telephone.</li>
<li>Upsell products and services of the Credit Union</li>
<li>Other duties as assigned.</li>
<li>Abides by, and maintains current and thorough knowledge of Credit Union policies and procedures.</li>
</ul>
Requirements:
Experience
<ul>
<li>1+ years practical work experience.</li>
<li>No teller experience required, but cash handling and customer service experience is strongly preferred.</li>
</ul>
Education
High school degree or GED required.
 Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. 
Credit Union of Georgia is an equal opportunity employer. 
No phone calls please.

<h3>Job Description</h3>
Job Description
 
 
 
­­­­­­­­­­­­
General Summary
The full time teller is responsible for providing exceptional customer service to consumer and commercial customers by conducting cash, deposit, and withdrawal transactions efficiently and accurately while in compliance with established policies and procedures. Under the direct supervision of the Head Teller, the full time teller also assists new and existing customers with financial needs and offers products and services to fulfill those needs. 
Essential Functions 

This position requires flexible hours. 

Relationship Development
<ul>
<li>Identifies and meets customer needs through sales and service with focus on deepening customer relationships</li>
<li>Actively listens for opportunities to cross-sell additional products and services</li>
<li>Answers customer inquiries and refers customers to the appropriate bank representative for specialized products and services</li>
<li>Answers phone courteously within three rings or less</li>
<li>Demonstrates Raving Fans behaviors and use of the Winning Play while creating exceptional customer experiences</li>
<li>Resolves customer complaints regarding sales and service</li>
</ul>
Branch Operations
<ul>
<li>Maintain an adequate cash drawer at all times; this includes buying and selling currency to and from the vault, as necessary</li>
<li>Conducts cash, deposit, loan, deposit and withdrawal transactions accurately</li>
<li>Balances cash drawer in accordance with Bank procedures and regulations</li>
<li>Perform as a team member in allocating and coordinating the work flow</li>
<li>Contribute to the fulfillment of the department and bank objectives and goals</li>
<li>Processes night deposits</li>
<li>Completes Teller Hours Worksheet accurately and in a timely manner</li>
<li>Prepares compliance forms, such as, Monetary Instrument Log (MIL), Currency Transaction Report (CTR), etc. accurately and in a timely manner</li>
<li>Operates bank equipment, such as, teller machine, currency counter, cash advance machine, typewriter, etc. </li>
<li>Issues Official Checks and Money Orders</li>
<li>Trains with Head Teller to perform Head Teller duties</li>
<li>Attends branch meetings </li>
<li>Processes credit card cash advances</li>
<li>Performs other duties as assigned</li>
</ul>
Compliance
<ul>
<li>Adhere to all regulatory requirements and bank policies and procedures </li>
<li>Resolves any discrepancies involving Currency Transaction Reports (CTR), Monetary Instrument Log (MIL) in a timely manner</li>
<li>Notifies Head Teller of any outage before close of day</li>
<li>Adheres to the Cash Control Procedures</li>
<li>Ensures teller area is secure and all security requirements are followed</li>
<li>Completes required online training assignments in a timely manner</li>
</ul>

Working Conditions
<ul>
<li>Generally good with little exposure to noise, extreme temperatures, dust, or other adverse factors. </li>
<li>Considerable effort and eyestrain from continuously verifying accuracy of all work leaving the department. </li>
<li>May be required to stand for long periods of time while providing teller service. </li>
</ul>
Minimum Level of Preparation and Training
<ul>
<li>High School diploma or equivalent</li>
<li>One year previous experience with direct customer service interaction required</li>
<li>Previous experience handling cash transactions preferred</li>
</ul>

Required Abilities, Knowledge, and Skills
<ul>
<li>Ability to further develop consumer and commercial relationships and cross-sell additional products and services to match customer’s needs and wants</li>
<li>Ability to develop knowledge of the bank’s products, services, and processes</li>
<li>Ability to accomplish multiple objectives in a fast paced environment</li>
<li>Ability to develop a thorough understanding of bank specific software and other basic office equipment</li>
<li>Excellent communication, team-work, and customer service skills</li>
<li>Strong organizational, time management, and presentation skills</li>
<li>Working knowledge of Microsoft Office Applications, such as, Work, Excel, and Outlook</li>
</ul>

Employees are required to perform other duties as assigned by management that may not be listed. Management reserves the right to change this job description as needed.

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