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<h3>Job Description</h3>
Job Description
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
<ul>
<li>
We offer excellent benefits and perks including one free meal per shift and free theme park access.
</li>
<li>
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
</li>
<li>
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
</li>
<li>
We invest in training and development opportunities for all team members.
</li>
<li>
We promote social responsibility by being a good neighbor in the community.
</li>
<li>
We care for you, just as we care for others.
</li>
</ul>
Preferred Qualifications:
<ul>
<li>Basic English language communications required.</li>
<li>Excellent customer service skills.</li>
<li>Basic computer skills; Opera experience preferred.</li>
<li>Requires full availability including days, nights, weekends, and holidays.</li>
</ul>
Responsibilities:
<ul>
<li>Ability to stand for an eight-hour shift.</li>
</ul>
<ul>
<li>Welcomes and registers guests in an outstandingly friendly, professional, efficient manner.</li>
<li>Obtains necessary credit and payment information from guests.</li>
</ul>
<ul>
<li>Other duties as assigned.</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Resort Front Desk Agent - Loews Hotels Universal Orlando

<h3>Job Description</h3>
Job Description
At BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence is realized.
As we continue to expand our team at BOB Hotels Tallahassee, we are seeking a motivated and experienced Part-Time Front Desk Associate to join our team of professionals. This role is integral to the success of the property as our Front Desk staff are responsible for cultivating the expectation of excellence. We are a new face in the hospitality industry, and you will help us build the brand by being a fully contributing member, and voice, of the team.
If you have experience as a hotel Front Desk Associate or a similar professional background and are looking for more than just your next job, please apply today for immediate consideration.
What We Offer: 
<ul>
<li>Competitive starting salary</li>
<li>Health benefits package with employer contribution</li>
<li>Performance-based rewards program</li>
<li>Encouragement and opportunity for advancement with a rapidly expanding organization</li>
<li>A supportive and dynamic work environment</li>
</ul>
Job Responsibilities:
<ul>
<li>Oversee day-to-day operations of hotel</li>
<li>Perform thorough cleaning duties in guest areas and at the front desk</li>
<li>Provide professional, friendly, and attentive service to guests</li>
<li>Collect valid payment methods for guestrooms</li>
<li>Ensure room assignments and reservation blocking are accurate at all times</li>
<li>Verify guest stay details and update as needed throughout the guest's stay</li>
<li>Booking and handling future reservations; making appropriate annotations to show special requests and needs</li>
<li>Communicate efficiently any concerns that would affect a future shift</li>
<li>Accurately update guest contact information</li>
<li>Maintain and uphold front desk departmental standards</li>
<li>Ensure prompt response on third-party platforms to enhance the pre-arrival guest experience</li>
<li>Respond promptly to guests' special requests for items like late checkouts, cribs, and extra towels</li>
<li>Report maintenance issues promptly</li>
<li>Complete your shift checklist daily</li>
<li>Follow departmental policies, safety, and sanitation guidelines</li>
<li>Collaborate with other departments as necessary to provide optimal service to guests</li>
<li>Remove trash and debris in exterior and interior public spaces, as well as around the FD</li>
<li>Receive and handle food and supply shipments promptly and per health standards</li>
<li>Maintain good standards of cleanliness</li>
<li>Maintain a professional and neat look and appearance</li>
<li>Adhere to strict rules regarding health, safety, and food handling</li>
<li>Maintain good labeling and storage standards of all chemicals</li>
<li>Follow the BOB Essential Rules</li>
<li>Demonstrate a positive and respectful attitude to coworkers, vendors, and guests</li>
<li>Ensure the front desk, coffee shop, and boutique are fully stocked; notify management if a product is running low or out</li>
<li>Promptly resolve guest issues</li>
<li>Relay pertinent information to the appropriate channels</li>
<li>Follow-up to ensure guest concerns are addressed to their satisfaction.</li>
<li>Other duties as assigned</li>
</ul>
Job Requirements:
<ul>
<li>High school diploma or equivalent</li>
<li>At least one year of hotel front desk experience</li>
<li>Be a team player with a positive attitude toward vendors, coworkers, and guests</li>
<li>Excellent written and verbal communication skills</li>
<li>Strong organizational, interpersonal, and problem-solving abilities</li>
<li>Highly responsible &amp; dependable</li>
<li>Ability to work cohesively as part of a team</li>
<li>Ability to pass a background check</li>
<li>Maintain a professional and neat look and demeanor</li>
</ul>
Company DescriptionAt BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence is realized. 
<h3>Company Description</h3>
At BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence is realized.

BOB Hotels Hiring Part-Time Front Desk Associates

<h3>Job Description</h3>
Job Description
Job Title: Executive Housekeeper
Salary: $80,000 per annum + bonus structure
Location: SC
Job Description: Marvin Love and Associates is on the lookout for a dynamic Executive Housekeeper to oversee housekeeping operations at two boutique hotels. We are seeking an individual with a proven track record in managing hotel housekeeping teams and ensuring optimal guest satisfaction through immaculate cleanliness and service. The Executive Housekeeper will be responsible for creating a welcoming environment that reflects the high standards of our boutique hotels.
The boutique hotels are known for their unique decor, exceptional service, and memorable guest experiences, catering to travelers seeking luxury and charm in their stay.
Responsibilities:
<ol>
<li>Oversee and manage the housekeeping staff across both properties, ensuring cleanliness and service excellence in all guest rooms and public areas.</li>
<li>Develop and implement effective housekeeping policies, procedures, and training programs.</li>
<li>Conduct regular inspections to maintain the highest standards of cleanliness and presentation.</li>
<li>Manage supply inventory and ordering of cleaning supplies and equipment.</li>
<li>Collaborate with the hotel management team to align housekeeping services with overall hotel objectives.</li>
<li>Address guest inquiries and resolve any housekeeping-related complaints promptly and professionally.</li>
<li>Monitor compliance with health and safety regulations and maintain records as required.</li>
<li>Assist in budget management and prepare reports on housekeeping operations and related expenses.</li>
<li>Promote teamwork and a positive working environment among the housekeeping staff.</li>
<li>Perform other related duties as assigned by hotel management.</li>
</ol>
Requirements
Qualifications:
<ul>
<li>At least 5 years of experience as a executive housekeeping management role, ideally in boutique or luxury hotel settings.</li>
<li>Exceptional leadership and organizational skills.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Proficient in housekeeping management software and inventory control.</li>
<li>Ability to prioritize tasks and manage time effectively in a fast-paced environment.</li>
<li>Commitment to maintaining high standards of quality and guest satisfaction.</li>
</ul>
Benefits
Benefits:
<ul>
<li>Competitive salary and bonus structure. 10%</li>
<li>Relocation package valued at $5,000.</li>
<li>Temporary housing provided for the initial 30 days.</li>
<li>Opportunities for professional growth within the organization.</li>
<li>Comprehensive benefits package, including health, dental, and 401(k).</li>
</ul>

Executive House Keeper dual boutique hotels in SC

<h3>Job Description</h3>
Job Description
Want to earn a steady income in a great work environment? If so, Doyle Security Services is the perfect place for you!
Doyle Security Services, Inc. (DSS) is seeking experienced Security Officers in the New York City area for High End Hotel and Residential locations.
PAY RATE: $20.00 - $21.00/hr
SHIFTS AVAILABLE:
<ul>
<li>Schedule 1: Sunday &amp; Monday 0700-1500</li>
<li>Schedule 2: Friday - Monday 1000 – 1800</li>
</ul>
BENEFITS:
<ul>
<li>Paid Time Off ( PTO)</li>
<li>Medical Plan</li>
<li>Vision Plan</li>
<li>Dental Plan</li>
<li>401 K</li>
<li>Life Insurance</li>
<li>Referral Bonuses</li>
<li>Commuter Benefits</li>
</ul>
STANDING POSITION!
JOB SUMMARY: Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic tours to check for irregularities. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Work requires the ability to stand for the majority of workday.
MINIMUM QUALIFICATIONS AT ENTRY
<ul>
<li>High School Diploma or G.E.D. Security or related experience or customer service knowledge and college level education can be substituted for work experience. </li>
</ul>
REQUIREMENTS:
<ul>
<li>Must be at least 18 years of age</li>
<li>1-3 years Corporate/Commercial Security Experience </li>
<li>Valid NYS Security Guard License</li>
<li>Must be available to work weekends</li>
<li>Must be able to stand for long periods of time</li>
<li>Must have exceptional Customer Service Skills</li>
<li>Must be able to verbally de-escalate situations</li>
<li>Reliable transportation</li>
<li>Must be able to understand the English language and communicate it effectively in both the verbal and written form</li>
<li>Some positions may require a 7-year consistent work history</li>
</ul>
Doyle Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!
EOE/Minorities/Females/Vet/Disability Doyle Security Services is an Equal Opportunity Employer committed to hiring a diverse workforce.
 Job Posted by ApplicantPro

Unarmed Security Officer for High End Hotels and Residentials

<h3>Job Description</h3>
Job Description
At BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe that when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence can be realized.
BOB Hotels in Tallahassee is seeking experienced Housekeeping Attendants in both Full &amp; Part-Time roles to join our team of professionals. This position is integral to the success of the organization, and our Housekeeping Attendants will help to build the brand by being fully contributing members of the team. We’re searching for individuals with housekeeping experience, people skills, and a positive outlook to contribute to our organization’s success and create memorable guest experiences. We offer a positive and rewarding work environment for our dedicated employees, and this opportunity is ideal for individuals searching for a long-term role within the new BOB Hotels brand. At least one year of professional hospitality housekeeping is necessary for success, and we provide ongoing training and employee development to ensure your professional growth.
If you have housekeeping experience and are looking for more than just your next job, please apply today for immediate consideration.
JOB RESPONSIBILITIES:
· Perform thorough cleaning duties in guest areas and the back of the house
· Provide professional, friendly, and attentive service to guests
· Maintain and uphold housekeeping departmental standards
· Respond promptly to guests' special requests for items like cribs and extra towels
· Manage inventory of supplies
· Report maintenance issues promptly
· Follow departmental policies, safety, and sanitation guidelines
· Collaborate with other departments as necessary to provide optimal service to guests
· Cross-train in laundry and breakfast departments
· Perform additional duties as required
JOB REQUIREMENTS:
· High school diploma or equivalent
· Previous housekeeping experience preferred
· Valid driver's license
· Excellent communication and organizational skills
· Strong interpersonal and problem-solving abilities
· Highly responsible &amp; reliable
· Ability to work cohesively as part of a team
· Ability to pass a background check
WHAT WE OFFER:
· Competitive starting salary
· Performance-based rewards program
· Encouragement and platform for advancement with a rapidly expanding organization
· A supportive and dynamic work environment
Company DescriptionAt BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence is realized. 
<h3>Company Description</h3>
At BOB Hotels Tallahassee, we have taken the comforts and amenities guests expect from a new, boutique hotel, and infused them with a tech-savvy, contemporary, urban feel that is unique to the Tallahassee area. BOB Hotels - Boutique on a Budget, is a new model in the industry and is changing the way we think about budget hospitality. By combining top-notch design, safety, and a commitment to guest satisfaction, we create a worry-free environment where you can relax and enjoy good times. Our mission goes beyond boldly elevating the industry for our guests. We believe when employees are treated with dignity and offered real opportunities for growth and advancement, an environment of teamwork and excellence is realized.

BOB Hotels Hiring Full & Part-Time Housekeeping Attendants

<h3>Job Description</h3>
Job Description
Join Our Team as an Assistant General Manager! 
About Us
As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests! 
This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.
 KEY SKILLS/RESPONSIBILITIES
<ul>
<li>LeadershipSkills:SuperviseoperatingdepartmentsandassistinachievinghotelprofitabilitythrougheffectivemanagementandsupportoftheGeneralManager.</li>
<li>Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations. </li>
<li>Hiring &amp; Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth. </li>
<li>Communication Skills: Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication. </li>
<li>Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations. </li>
<li>Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting. </li>
<li>Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations. </li>
<li>Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction. </li>
</ul>
 EDUCATION &amp; EXPERIENCE
<ul>
<li>At least 5 years of progressive experience in Rooms or F&amp;B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience</li>
<li>Previoussupervisoryexperiencerequired.</li>
<li>Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity.</li>
<li>Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: Delta Hotels by Marriott Indianapolis East creates a seamless full-service hotel experience that has been thoughtfully designed with the essential needs of the frequent business traveler in mind. We focus on the details that really matter and provide smart valued services and amenities including fast free Wi-Fi and free bottled water. A memorable hotel located just a few minutes from Downtown Indianapolis. Our premier hotel is situated just minutes away from Lucas Oil Stadium and other exciting locales. Taste a variety of popular entrees at our on-site restaurant featuring fresh Indiana ingredients daily. Our hotel is connected via covered walkway to the Indianapolis Marriott East which also offers 26 event venues with a variety of spaces ideal for any occasion. Whatever brings you to Indianapolis, our Indiana hotel is ready to make your stay a success.
 Application deadline for Colorado positions:

Delta Hotels Indianapolis East - Assistant General Manager OEM

<h3>Job Description</h3>
Job Description
Rodeway Inn Catoosa/Tulsa in Catoosa, OK is looking for one front desk agent to join our team. We are located on 18725 E Admiral Pl. Our ideal candidate is self-driven, punctual, and reliable.
Responsibilities
<ul>
<li>Greet and welcome guests in a friendly and professional manner</li>
<li>Answer and screen phone calls</li>
<li>Maintaining office cleanliness and organization of resources</li>
</ul>
 
Qualifications
<ul>
<li>Proven experience working as a front desk agent or similar position</li>
<li>Knowledge of spreadsheets and word processing documents</li>
<li>Excellent customer service skills and courteous phone manner</li>
<li>Time-management and organizational skills</li>
</ul>
We are looking forward to receiving your application. Thank you.
Available shifts and compensation: We have available shifts all days of the week. Compensation is $10.00 - $11.00/hour.
 
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Front Desk Agent at Choice Hotels Catoosa/Tulsa

<h3>Job Description</h3>
Job Description
 
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Public Space Attendantfor the Delta Hotels by Marriott in Fargo, ND.
Job Purpose:
This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a clean, pleasant, and comfortable experience for anyone visiting our property. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. This is the perfect job for someone who likes to clean, has an impeccable eye for detail, and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. 
The Ideal Candidate will:
<ul>
<li>Be committed to and passionate about 100% guest satisfaction.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>Minimum of 2 years of experience in cleaning or in hospitality is preferred </li>
<li>Be able to lift up to 50 pounds and use a step ladder to perform basic cleaning duties</li>
<li>Be able to read, write, and speak English</li>
<li>Possess the ability to work independently and with others.</li>
<li>Be able to maintain patient and tactful composure when dealing with guests, staff members, and visitors.</li>
<li>Have a keen attention to detail.</li>
</ul>
Job Responsibilities:
<ul>
<li>Pushing vacuum down entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.</li>
<li>Bending/kneeling - dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.</li>
<li>Mobility - movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.</li>
<li>Continuous standing - continuously standing and/or walking to accomplish all that is required for position.</li>
<li>Climbing stairs - approximately 40 steps 15% of 40 hour week.</li>
<li>Chemicals/Agents used: Standard EcoLab cleaning chemicals.</li>
<li>Protective gloves worn approximately 10% of 8 hours. Protective goggles worn approximately 20% of 40 hours.</li>
<li>Operation of vacuum cleaner, floor buffer, carpet cleaner, pressure washer.</li>
<li>Greets guests and responds to special requests.</li>
<li>Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.</li>
<li>Gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells, and offices.</li>
<li>Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.</li>
<li>Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.</li>
<li>Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.</li>
<li>Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.</li>
<li>Properly handles lost and found items in accordance with department policies and security procedures.</li>
<li>Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.</li>
<li>Ability to work with little or no supervision while meeting high-performance standards</li>
<li>Excellent organization skills</li>
<li>Ability to follow instructions</li>
<li>Performs other duties as assigned by Management.</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Paid Time Off (Including Holidays)</li>
<li>Health, Dental, and Vision insurance plans for employees and eligible dependents</li>
<li>On-Demand Pay allows you to access pay as you earn it</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k) with company Matching</li>
<li>Health care and Dependent care Flexible Spending Accounts</li>
<li>Supplemental insurance options</li>
</ul>

Housekeeping (Public Spaces) - Delta Hotels by Marriott Fargo ND

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul>
 LTD Hospitality Group is seeking highly motivated sales professional with expertise in developing and executing strategic revenue growth objectives. Our ideal candidates should exude a passion for cultivating sales that exceeds both client and production expectations. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Conference Services Manager . The Conference Services Manager for LTD Hospitality Group is accountable for the profitable achievement of sales objectives. This position will manage and execute group assignments turned over by the Sales Department. Actively participate in sales processes including, but not limited to the booking of events. Essential Duties 
<ul>
<li>Make strategic decisions relative to a group or meeting to positively impact the financial results of the hotel. Responsible for the financial success of in-house conferences, and retains the ability to personally determine the outcome based on decisions during the course of the meeting, or immediately afterwards in the client review process. </li>
<li>Monitor and append all contractual agreements pertaining to meeting space, food &amp; beverage and special concessions for meetings.</li>
<li>Responsible for maximizing food &amp; beverage revenues from assigned groups by solicitation of additional needs and up-selling the meeting package and soliciting affiliate business.</li>
<li>Effectively communicate to all hotel departments the information necessary to successfully execute the groups needs while maintaining a good client relationship.</li>
<li>Maintain strong client relations and ensure that coference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.</li>
<li>Monitor and manage room blocks according to group contract, utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.</li>
<li>Review sales contracts as well as other important information, I.E., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter.</li>
<li>Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenue.</li>
<li>Produce and distribute convention resumes, two weeks prior to first day of main group arrival, and communicate all changes and updated information to hotel departments.</li>
<li>Distribute Banquet Event Orders for group and affiliates 10-14 days prior to events.</li>
<li>Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance.</li>
<li>Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations</li>
<li>Point of contact for meeting planner while group is on-site.</li>
<li>Coordinate the set-up of each function by verifying desired services and menu in advance with other departments as needed.</li>
<li>Synchronize timing of event activities by verifying details with kitchen and staff.</li>
<li>Ensure event space is set up in accordance with guests specifications by supervising set-up and inspecting the room prior to event and when needed will be required to assist in the set-up.</li>
<li>Conduct pre-conference meetings with client and staff upon request.</li>
<li>Review banquet checks and invoices to ensure billing accuracy.</li>
<li>Lead the banquet event order and resume review meeting.</li>
<li>Alert Director of Sales of any information received</li>
<li>by clients pertaining to pricing or positioning with the competitive set hotels.</li>
<li>Ability to book short-term /one-day meetings and events to fill need dates</li>
<li>of Hotel. Ability to re-book recurring events for current clientele.</li>
<li>Produce comparative reports from PMS/Delphi to ensure effective</li>
<li>Forecasting /minimizing errors with group bookings.</li>
<li>Other and all duties, projects, and tasks as assigned by employees manager.</li>
</ul>
 Required Knowledge, Skills, and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required. 
<ul>
<li>Previous event management experience preferred.</li>
<li>Proficiency in Word, Excel is required.</li>
<li>Proficiency is Delphi is preferred.</li>
<li>Knowledge of Food &amp; Beverage operations strongly preferred.</li>
<li>Must be able to work independently or with a team with minimal direct supervision.</li>
<li>Knowledge of food &amp; beverage products, proper preparation, presentation and pricing.</li>
<li>Knowledge of meeting room capacities, banquet set-up, audio visual and any other pertinent details as they relate to function room set-up.</li>
<li>Knowledge of hotel and competitive market.</li>
<li>Must be able to work a flexible schedule to include weekends and holidays.</li>
<li>Bachelors degree in business, hospitality or a related field preferred.</li>
</ul>
 LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. Great Benefits: 
<ul>
<li>Medical, Dental, Vision &amp; 401 (k) with company match</li>
<li>Voluntary Short Term &amp; Long Term Disability Insurance</li>
<li>Life &amp; Accidental Death Insurance</li>
<li>Hotel Discounts</li>
<li>Paid Time Off</li>
<li>Training and Development Opportunities and Much More!</li>
</ul>
 For more information about joining the LTD family, please visit <a href="http://www.ltdhospitality.com" target="_blank">www.ltdhospitality.com</a> . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

Conference Services Manager Delta Hotels by Marriott Chesapeake

<h3>Job Description</h3>
Job Description
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
<ul>
<li>
We offer excellent benefits and perks including one free meal per shift and free theme park access.
</li>
<li>
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
</li>
<li>
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
</li>
<li>
We invest in training and development opportunities for all team members.
</li>
<li>
We promote social responsibility by being a good neighbor in the community.
</li>
<li>
We care for you, just as we care for others.
</li>
</ul>
Responsible for coordinating the provision of world-class front desk services to hotel guests. Directs the exceptionally friendly, professional, and efficient welcome registration, rooming and account settlement for hotel guests. Ensures prompt and complete satisfaction of guest requests and professional and timely resolution of guest complaints. Maintains accurate occupancy data and assists in maximizing daily rooms revenue through the application of effective yield management sales strategies. Liases with Valet Parking provider to ensure smooth operation consistent with hotel standards. Trains, monitors and supervises the performance of all Guest Services employees.
Job Specifics
<ul>
<li>Assists with the coordination of all aspects of curbside check-in</li>
<li>Assists with the coordination of the exceptionally friendly, professional and seamless reception, registration, rooming and account settlement for all hotel guests</li>
<li>Ensures the satisfaction of all guest requests and the resolution of all complaints received by the Guest Services Team</li>
<li>Assists with the development and updating of guest rooming procedures</li>
<li>Assists with the development and management of repeat guest and VIP service programs</li>
<li>Ensures adherence to all hotel cashier and credit policies</li>
<li>Monitors cashier accuracy and over and short data, taking action and providing additional training as necessary</li>
<li>Monitors hotel Credit Limit Report on a daily basis, ensuring timely payments on accounts</li>
<li>Assists in establishing and ensuring adherence to all Loews Hotels Star Service Standards</li>
<li>Evaluates changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns</li>
<li>Works closely with the VIP Services Manager to coordinate VIP arrivals/departures</li>
<li>Interacts frequently with guests to ensure total satisfaction with hotel services</li>
<li>Assists in recruiting and interviewing all Guest Services staff</li>
<li>Provides training for all Guest Services employees</li>
<li>Ensures adequate training of all Guest Services staff to take after-hours reservation calls</li>
<li>Evaluates individual employee performance, determining improvement and training needs and advancement requirements</li>
<li>Familiar with and able to troubleshoot problems with following systems: key encoding, call accounting, in-room movies, video checkout, electronic data capture, PMS interface control</li>
<li>Reviews/maintains daily payroll reports/records, maintaining labor costs within forecasted budgetary guidelines</li>
<li>Coordinates hotel participation in Loews First and other corporate marketing programs</li>
<li>Monitors the occupancy status of all due-out rooms</li>
<li>Maintains accurate records detailing hourly house counts</li>
<li>Reviews Group Resumes and Billing Profile information, ensuring communication of all necessary information to Guest Services personnel</li>
<li>Oversees the pre-blocking of rooms for VIP's and guests with special requests</li>
<li>Works with Conference Managers and Sales Managers to satisfy all special group requests</li>
<li>Pre-registers special guests and maintains up-to-date system status</li>
<li>Assists in ensuring the provision of all appropriate information and collateral materials to package guests</li>
<li>Assists in ensuring optimal communication and exchange of information with Concierge</li>
<li>Assists in ensuring accurate communication of information to guests regarding all hotel facilities and operating hours</li>
<li>Coordinates and oversees group remote check-ins</li>
<li>Ensures the clean and excellent condition of front drive, lobby and Front Desk area</li>
<li>Attends appropriate meetings and seminars</li>
<li>Maintains inventories of office supplies</li>
<li>Other duties as assigned</li>
</ul>
General
<ul>
<li>Promotes and applies teamwork skills at all times</li>
<li>Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance</li>
<li>Is polite, friendly, and helpful to guests, management and fellow employees</li>
<li>Executes emergency procedures in accordance with hotel standards</li>
<li>Complies with required safety regulations and procedures</li>
<li>Attends appropriate hotel meetings and training sessions</li>
<li>Maintains cleanliness and excellent condition of equipment and work area</li>
<li>Complies with hotel standards, policies and rules</li>
<li>Recycles whenever possible</li>
<li>Remains current with hotel information and changes</li>
<li>Complies with hotel uniform and grooming standards</li>
</ul>
Qualifications
<ul>
<li>Bachelor Degree in Hospitality Management or related field or equivalent experience</li>
<li>Minimum five years hotel operations management experience</li>
<li>Extensive knowledge of all hotel departments. Excellent communication skills - oral and written</li>
<li>Excellent guest service skills</li>
<li>Strong leadership skills</li>
<li>Knowledge of computer programs used in property management</li>
<li>Ability to work flexible schedule to include weekends and holidays</li>
</ul>
Loews Hotels &amp; Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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