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<h3>Job Description</h3>
Job DescriptionCompany Summary:Slang AI is redefining customer engagement through conversational AI, making every interaction seamless and efficient. Our mission is to transform the restaurant industry by providing the ultimate voice AI solution for consistently outstanding customer experiences. At Slang AI, we foster a culture of innovation, inclusivity, and growth, ensuring that every "Slangsta" (employee) feels valued and connected to our broader AI driven impact. What Your Experience Will Be:&nbsp;As a Client Experience Manager at Slang AI, you’ll own the end-to-end customer journey for our SMB clients — from onboarding through long-term success and day-to-day support. You’ll guide customers through their initial rollout, transition seamlessly into serving as their long-term success manager, and directly manage the support inbox during business hours, where many of their most important interactions occur. Because support volume is currently low (fewer than 60 inquiries per month across 1,500+ customers), this role offers the opportunity to both deliver excellent frontline support and help design how support scales as we grow. You’ll gain unique visibility into customer needs in real time while influencing the tools, processes, and standards that will shape support as the business expands. This unique scope means you’ll be both a strategic advisor and a hands-on partner, ensuring customers launch smoothly, adopt key features, resolve challenges quickly, and realize the full value of Slang. By owning these critical touch points, you’ll have a large sphere of influence over customer outcomes, shaping retention, adoption, and satisfaction across a significant segment of the business. In addition, you’ll play a key role in our digital customer success program — helping define and refine automated success sequences to ensure accuracy, consistency, and strong adoption results. This work ensures customers experience the same hospitality-first service at scale, while giving you a direct impact on how Slang drives measurable results for our clients. Why You Belong Here &amp; How You Will Grow:At Slang, we believe success starts with great execution and great service. In this role, you’ll gain valuable experience managing full customer lifecycles and working with hospitality operators in a fast-paced environment. You’ll learn how to onboard, support, and grow a book of business with autonomy, while contributing to scalable processes that improve outcomes across the team. We offer training, feedback, and growth opportunities to help you level up in customer success, technical product fluency, and strategic account management.What Success Looks Like
<ul>
<li>Driving Long-Term Success: You are responsible for the health and success of your assigned accounts. You ensure customers are seeing clear outcomes, meeting their goals, and staying on track for renewal.</li>
<li>Building Trusted Relationship: You build strong relationships with a range of customer stakeholders — from General Managers to Operations Leaders — and know how to tailor your approach depending on their needs.</li>
<li>Renewals &amp; Retention: You own the renewal process and are accountable for maintaining and growing account revenue. You identify risks early, take action to resolve issues, and keep customers satisfied and committed.</li>
<li>Surfacing Growth Opportunity: You surface expansion opportunities (e.g. additional locations or use cases) and work with Sales to execute. You contribute to the team’s Net Revenue Retention (NRR) goal.</li>
<li>Feature Adoption &amp; Product Fluency: You guide customers through product updates, encourage usage of key features, and tie adoption back to business outcomes. You’re expected to understand and explain Slang’s value.</li>
<li>Onboarding and Success Planning: You create simple account plans to track customer goals, key contacts, risks, and growth potential. You align internal teams around each plan to support execution.</li>
<li>Voice of the Customer: You escalate customer feedback internally and contribute insights that improve product and service. You partner with Product and Support to advocate for customer needs.</li>
<li>Hospitality-First Service: You respond quickly, handle challenges with professionalism, and make interactions easy for customers. You aim to create a positive experience in every conversation.</li>
</ul>
What You Will Bring
<ul>
<li>Customer Focus: You care about helping customers succeed. You’re responsive, thoughtful, and proactive.</li>
<li>Experience: 3+ years of experience in customer success, account management, or client-facing roles. Background in restaurants or hospitality tech is strongly preferred.</li>
<li>Business Acumen: You understand restaurant operations and how to align Slang’s value with business goals. You’re comfortable working with executives and frontline staff alike.</li>
<li>Communication: You’re clear and concise in both written and verbal communication. You know how to explain ideas, give updates, and lead customer conversations.</li>
<li>Ownership: You manage your book of business with attention to detail. You’re accountable for renewals, engagement, and outcomes.</li>
<li>Adaptability: You’re comfortable in a fast-changing environment and open to feedback. You handle ambiguity and know how to prioritize.</li>
<li>Preferred: Experience with restaurant operations, phone systems, or reservation platforms is a plus.</li>
</ul>
 In addition to base you have a opportunity to earn Bonus on renewals and retention. Compensation for target achievement is expected to be an additional $48,000 on top of base.How Work Affects My Life:As a Client Experience Manager for SMBs, &nbsp;you’ll directly contribute to the success of hospitality teams. Your work helps restaurant staff be more productive, improve guest service, and hit their business goals. In return, Slang supports you with competitive pay, benefits, and a culture that values performance and teamwork. You’ll have clear goals, a meaningful role, and the opportunity to grow. Our VisionCalling a business shouldn’t feel like a robot-hostage situation, where you’re forced to listen to horrible music and can't reach a human, while enduring a soulless voice uttering "I'm sorry I didn't quite get that" on repeat for eternity. (shudder) That’s why we started Slang.ai.&nbsp;We use the latest AI and audio wizardry to make transacting via voice so enjoyable it’s more human than human. By 2030, we will save businesses and consumers 1 billion minutes of precious time while transforming voice channels into the preferred mode of communication (it's faster and easier than text). We have backgrounds building product at companies like Spotify, Buzzfeed, the New York Times, and OpenTable —shipping experiences that have reached hundreds of millions of users. Now, we’re using our backgrounds to start a new culture, one that puts product and human-centered design above all else while fostering constant learning and growth. Sound like something you’d like to be part of? Get on board. Our Values&nbsp;Overachiever Fever.&nbsp;We’re overachievers (we don’t know any other way) Learner Fervor.&nbsp;We take every opportunity to learn (especially when it’s hard)&nbsp; Humility Ability.&nbsp;We approach each other with curiosity and openness (know-it-alls not welcome!) SMB MVP.&nbsp;We’re an expert member of our customers’ teams (we earn their trust)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client Experience Manager - SMB

<h3>Job Description</h3>
Job DescriptionAbout City Wide of South Louisiana
At City Wide of South Louisiana, we’re more than a commercial cleaning company — we’re a trusted facility management partner helping businesses across the Baton Rouge region maintain clean, safe, and efficient environments. We manage more than 20 different building maintenance solutions, from janitorial and floor care to landscaping and HVAC services, so our clients can focus on what they do best.
We’re seeking a dedicated Account Manager – Client Success to join our growing team. This individual will play a key role in building lasting client relationships, ensuring service quality, and driving customer satisfaction throughout our portfolio of professional maintenance accounts.
Position Overview
The Account Manager – Client Success serves as the primary liaison between our clients and internal operations. You will ensure that contracted services are completed to the highest standards, address any concerns promptly, and foster strong, long-term partnerships. This is a hands-on role requiring a proactive approach, excellent communication, and a passion for client care.
Key Responsibilities
<ul>
<li>
Serve as the main point of contact for assigned client accounts, maintaining strong relationships and a deep understanding of client needs.
</li>
<li>
Conduct regular site visits and quality inspections to ensure services meet or exceed City Wide standards.
</li>
<li>
Partner with operations, independent contractors, and service providers to ensure timely and effective service delivery.
</li>
<li>
Address client requests, complaints, or escalations quickly and professionally, ensuring resolution and satisfaction.
</li>
<li>
Monitor account performance, contract compliance, and billing accuracy.
</li>
<li>
Prepare and present performance reports to clients and internal leadership.
</li>
<li>
Participate in client onboarding, walkthroughs, and transition meetings for new accounts.
</li>
<li>
Identify opportunities to expand services and improve client retention.
</li>
<li>
Support field operations to maintain staffing, scheduling, and quality consistency.
</li>
</ul>
Qualifications
Required:
<ul>
<li>
3+ years of experience in account management, client relations, or operations management (preferably in janitorial, facilities, or service industries).
</li>
<li>
Strong communication, interpersonal, and organizational skills.
</li>
<li>
Ability to manage multiple accounts and prioritize effectively in a fast-paced environment.
</li>
<li>
Proficiency in Microsoft Office Suite (Excel, Outlook, Word) and CRM software.
</li>
<li>
Valid driver’s license and reliable transportation (site visits are required).
</li>
</ul>
Preferred:
<ul>
<li>
Background in commercial cleaning, building maintenance, or facilities management.
</li>
<li>
Experience coordinating with contractors or service providers.
</li>
<li>
Bilingual (English/Spanish) is a plus.
</li>
</ul>
Personal Attributes
<ul>
<li>
Customer-focused with a service-first mindset.
</li>
<li>
Professional and dependable with excellent follow-up skills.
</li>
<li>
Strong problem solver who can adapt to changing priorities.
</li>
<li>
Team-oriented with a commitment to continuous improvement.
</li>
</ul>
Benefits
<ul>
<li>
Competitive salary and performance-based bonuses.
</li>
<li>
Company vehicle car allowance.
</li>
<li>
Health, dental, and vision insurance options.
</li>
<li>
Paid time off and holidays.
</li>
<li>
Professional development and advancement opportunities.
</li>
</ul>
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Account Manager-Client Success

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Commission Opportunity</li>
<li>Fuel stipend</li>
<li>Company computer &amp; phone</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Free uniforms</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul>
 Operations &amp; Client Success Manager About Us: Were a growing, family-owned commercial cleaning franchise that believes in quality, consistency, and strong relationships. With a team of over 40 staff and plans for expansion, were building a leadership group that thrives on accountability, communication, and operational excellence. About the Role: As an Operations &amp; Client Success Manager, youll be responsible for keeping our operations running smoothly while ensuring our clients receive top-tier service. Youll lead field staff, conduct quality inspections, manage site operations, and maintain strong relationships with clients. This role is best for someone who loves structure, enjoys problem-solving, and takes ownership of their work. Its a leadership position with a hands-on element, youll be out in the field, interacting with clients, and ensuring standards are met. Responsibilities: Oversee day-to-day cleaning operations, crew assignments, and shift coverage Conduct and document quality control inspections Maintain 95% staffing coverage and ensure timely issue resolution Communicate directly with clients, address concerns, and track satisfaction Manage hiring, onboarding, and staff performance Track operational KPIs and report progress weekly Support new account onboarding and transition of contracts into operations Qualifications: 24 years of operations, facility, or team leadership experience (cleaning or service industry preferred) Strong organizational and communication skills Problem-solver with the ability to manage competing priorities Reliable transportation required Must pass background and reference checks Schedule: Choice of SundayThursday MondayFriday Shift options: 3pm10:30pm, 4pm11:30pm, or 5pm12:30am Must be available between 710am for rare emergencies Who Thrives Here: Leads with integrity and takes ownership of outcomes Thrives in fast-paced, people-first environments Communicates clearly and directly even under pressure Holds themselves accountable without needing micromanagement Cares about delivering consistent quality to every client Compensation: 
<ul>
<li>Base Salary: $45,000/year</li>
<li>Health Stipend: $3,000/year ($250/month)</li>
<li>OTE Range: $55,000$60,000+ (Base + Commission + Bonus)</li>
</ul>
Application Instructions: To apply, please send: 1. Your resume 2. A short written note introducing yourself and sharing why this role excites you 3. A 2-minute on-camera video: (required) Wed love to get to know you! As part of your application, please submit a 2-minute video introduction. This is your chance to share: A brief overview of your professional background Why youre excited about this role What makes you a strong fit for our team How to submit: 1. Record a video no longer than 2 minutes. 2. Upload it to a cloud service (e.g., Google Drive, Dropbox, OneDrive) or a platform like YouTube (set as unlisted). 3. Include the link in your application or email it to <a href="mailto:mcash@360clean.com" target="_blank">mcash@360clean.com</a> &amp; <a href="mailto:tshaw@360clean.com" target="_blank">tshaw@360clean.com</a> along with your resume. Dont worry about making it perfect, focus on being clear, authentic, and confident. Were excited to meet you! Send all materials to <a href="mailto:mcash@360clean.com" target="_blank">mcash@360clean.com</a> And <a href="mailto:tshaw@360clean.com" target="_blank">tshaw@360clean.com</a> with the subject line: Operations &amp; Client Success Manager [Your Name].

Operations & Client Success Manager

<h3>Job Description</h3>
Job DescriptionXpansiv®, a trailblazer in the energy and environmental commodities market, operates the integrated, open, and neutral market platform designed to accelerate the global energy transition.&nbsp; Xpansiv provides thousands of market participants and intermediaries with access to the widest possible range of energy transition markets, through its suite of solutions, including the world’s largest environmental commodities trading platform, where billions of assets cross per year. Xpansiv’s end-to-end technology platform services the entire life cycle of environmental commodities, connecting diverse markets and market participants across the world and enabling stakeholders to deliver transparent and trusted environmental claims to address the growing demand for energy transition. Leveraging its extensive industry knowledge and proven technology portfolio, Xpansiv assists companies seeking to identify and mitigate risk, streamline the management of their environmental assets, and comply with regulations, caps and commitments. Position Summary:The successful candidate will be an effective communicator who is energized to deliver exceptional client management services with a revenue-oriented mindsetWhat you'll do:
<ul>
<li>Serve as primary client relationship manager, business owner, and internal advocate.</li>
<li>Foster the growth of relationships, establish and execute strategies for each client to retain and grow revenue.</li>
<li>Create and implement engagement plans for each client with a focus on evolving product use-cases and future business development opportunities.</li>
<li>Maximize the value of regular touchpoints with each client, including product/service-related inquiries and associated resolution; some travel may be required.</li>
<li>Collaborate with other business teams for service and product improvements, drive outcomes.</li>
<li>Liaise with industry participants, power market ISOs, and system administrators on behalf of Xpansiv and other stakeholders.</li>
<li>Evaluate options and make recommendations for product innovation, internal process improvement, and risk mitigation.</li>
<li>Lead contracting, renewals, and on-boarding processes.</li>
<li>Actively pursue cross-selling and up-selling opportunities with existing clients.</li>
<li>Continuously review budget vs. actual revenue, identify and execute on opportunities for growth.</li>
</ul>
What you'll bring:
<ul>
<li>Bachelor’s degree, preferably in business, technology, engineering, or energy studies – MBA preferred.</li>
<li>Minimum 5 years of relevant experience with 2-3 years of experience in wholesale demand response, utility curtailment programs, and/or flexible load resource dispatch.</li>
<li>Power trading/scheduling, client management, and/or sales support experience in wholesale power markets.</li>
<li>Experience with renewables, battery storage, and natural gas resources is a plus.</li>
<li>Passion for customer success management and software solutions within the electricity space</li>
</ul>
Desired Qualifications:
<ul>
<li>Experience administering SaaS solutions in partnership with Product Managers, coordinating program materials, and enhancing internal/external processes.</li>
<li>Detailed knowledge of wholesale power spot market/operational rules for generation, load, and battery resources, along with associated settlement mechanics (CAISO, ERCOT, SPP, MISO, PJM, NYISO, ISONE).</li>
<li>Existing relationships with clients in the power markets.</li>
<li>Experience testing software or reporting software issues.</li>
</ul>
Skills &amp; Abilities:
<ul>
<li>Excellent interpersonal and communication skills, working independently and with teams.</li>
<li>Sound business judgement, attention to detail, and time management skills – balancing client and internal priorities.</li>
<li>Confidence and composure interacting with internal and external stakeholders, including executive leadership.</li>
<li>Ability to quickly absorb commercial and technical concepts.</li>
<li>Technical proficiency working with software solutions and Microsoft Office products.</li>
<li>Comfort working with database applications.</li>
</ul>
What can you expect throughout the interview process:Step 1- Shortlisting of resume &amp; Recruiter screeningStep 2- Hiring Manager MS teams callStep 3- Interview with the team Base SalaryCompensation for this role will vary among specific regions due to geographic differentials in the labor market, actual pay will be determined considering factors such as relevant skills and experience, knowledge, education and training. However, compensation range for this role is expected to be as follows:$110,000-$120,000 Here at Xpansiv, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in building trust and transparency in global efforts toward net-zero future. Xpansiv is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. Note to Recruiters:&nbsp;Xpansiv does not accept unsolicited resumes or referrals from placement agencies, staffing vendors or other external parties seeking recruiting fees without a signed formal agreement.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client Relationship Manager- Power

<h3>Job Description</h3>
Job DescriptionOverview
Company Overview:
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.
Job Description:
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Salary Range: $53,654 - $63,654 / year
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1456652

Security Client Manager

<h3>Job Description</h3>
Job DescriptionJob Description
Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes. 
As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First at Home is the place for you. 
Job Title: Client/Caregiver Success Manager 
Location: Renton/Tacoma, WA 
Job Type: Full-Time 
Salary Range: $24.00 - $27.00 per Hour 
Schedule: FT- 8:00-4:30 
Work Days: Monday-Friday 
On Call Rotation: (after hours &amp; weekends) 
About Us: As a Caregiver/Client Success Manager, you’ll be at the heart of our care delivery team—ensuring every client receives personalized, high-quality service. 
The ideal candidate for this role is someone with a client-first mindset, strong interpersonal skills, and the ability to prioritize effectively in a fast-paced environment. 
Job Description: As a Client/Caregiver Success Manager, you will be at the heart of our care delivery team. You will oversee the scheduling, support, and professional development of our in-home Caregivers. Your role will involve ensuring continuity of care and client satisfaction through diligent oversight of client and caregiver needs, coordination with referral partners, and active communication with families. 
Key Responsibilities: 
<ul>
<li>Efficiently schedule caregiver/client based on caregiver skill set and client needs.</li>
<li>Utilize effective staffing skills to strategically staff Caregivers, avoiding overtime whenever possible.</li>
<li>Monitor the Home Care department’s monthly staffing statistics and develop solutions to increase client hours and satisfaction.</li>
<li>Manage billing and payroll for client and Caregiver caseloads.</li>
<li>Provide supervision of Caregivers, including hiring, mentoring, and coaching/counseling.</li>
<li>Conduct supervisory visits for Caregivers on a routine and ongoing basis.</li>
<li>Provide training for Caregivers under the direction of the Director of Home Care.</li>
<li>Function as the point of contact for all Caregivers and participate in the on-call rotation to manage off-hours staffing needs. Must be able available for emergency client coverage and be able to follow care plan tasks </li>
<li>Ensure compliance with WAC &amp; RCW for clients, self, and Caregivers.</li>
<li>Conduct client assessments and evaluations to determine care needs.</li>
</ul>
<ul>
<li>Coordinate care plans and services with clients, referral partners, and family members.</li>
<li>Maintain detailed records of client progress and care plans.</li>
<li>Travel within local region</li>
</ul>
Qualifications: 
<ul>
<li>2+ years of experience in home care, client/caregiver management, and/or related role with transferable skills required.</li>
<li>Valid Driver’s License and vehicle insurance </li>
<li>Current CNA or HCA certification preferred</li>
<li>Proficiency in using healthcare management software preferred.</li>
</ul>
Benefits: 
<ul>
<li>Amazing Workplace Culture and Supportive Environment</li>
<li>401(k) with company matching contribution</li>
<li>Health insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Paid time off</li>
<li>10 paid Holidays</li>
<li>Professional development assistance</li>
<li>Same day pay available through TapCheck</li>
</ul>
Why Join Us: We offer a supportive and collaborative work environment where your contributions are valued. Join us in making a difference in the lives of our clients and their families

Client & Caregiver Success Manager

<h3>Job Description</h3>
Job DescriptionSalary: 
About Plutus Health Inc.:
Plutus Health Inc. is a leading provider of Revenue Cycle Management (RCM) services, certified in SOC2 compliance and recognized among the Inc. 5000 fastest-growing private companies. We specialize in revenue cycle optimization for hospitals, physician groups, and healthcare organizations across various specialties. Our commitment to innovation and excellence has earned us recognition as a 2024 EY Entrepreneur Of The Year finalist and one of the top 100 fastest-growing companies in Dallas.
 Job Description:
We are seeking an experienced Client Success/ Coding Manager with expertise in medical coding, auditing, and compliance to oversee client relationships, coding operations, and revenue cycle optimization. This role requires a deep understanding of CPT, ICD-10, HCPCS, payer policies, and denial management, ensuring that clients receive best-in-class coding services and compliance support.
The ideal candidate will have a strong background in medical coding, compliance audits, RCM workflow optimization, and payer regulations, along with exceptional client relationship management skills.
Key Responsibilities:
Client Success &amp; Relationship Management:
<ul>
<li>Serve as the primary point of contact for clients, ensuring smooth communication and resolution of coding-related concerns. </li>
<li>Develop and implement client engagement strategies to maximize satisfaction, retention, and revenue growth. </li>
<li>Conduct Quarterly Business Reviews (QBRs) and compliance audits to drive process improvements. </li>
<li>Identify upsell and cross-sell opportunities within client accounts to expand coding service offerings. </li>
</ul>
Medical Coding &amp; Compliance Oversight:
<ul>
<li>Ensure adherence to ICD-10, CPT, HCPCS, and payer-specific guidelines across multiple specialties. </li>
<li>Conduct coding audits, documentation reviews, and risk assessments to improve coding accuracy and compliance. </li>
<li>Monitor denial trends, coding discrepancies, and revenue leakage, implementing corrective actions as needed. </li>
<li>Stay up to date with Medicare, Medicaid, and commercial payer regulations, ensuring regulatory compliance. </li>
<li>Provide training and education to clients and internal teams on evolving coding guidelines and best practices. </li>
</ul>
Revenue Cycle &amp; Denial Management:
<ul>
<li>Optimize coding workflows, ensuring efficient charge capture and clean claim submission. </li>
<li>Collaborate with billing, AR, and denial management teams to reduce denials, enhance revenue recovery, and improve coding accuracy. </li>
<li>Track key performance indicators (KPIs) such as clean claim rates, denial rates, coding accuracy, and compliance scores. </li>
<li>Drive coding automation initiatives to improve operational efficiency and minimize manual errors. </li>
</ul>
Cross-Functional Collaboration &amp; Leadership:
<ul>
<li>Work closely with operations, compliance, and technology teams to refine and enhance coding service offerings. </li>
<li>Lead and mentor onshore and offshore coding teams, ensuring high performance and adherence to compliance standards. </li>
<li>Partner with business development teams to support client onboarding, process improvement initiatives, and contract renewals. </li>
<li>Act as an RCM Subject Matter Expert (SME) in internal strategy discussions and client engagements. </li>
</ul>
Required Qualifications:
<ul>
<li>Bachelors degree in Healthcare Administration, Business, or a related field (Masters preferred). </li>
<li>7+ years of experience in medical coding, auditing, and revenue cycle management in a leadership role. </li>
<li>Certification required: CPC, CCS, or equivalent (AHIMA or AAPC certification preferred). </li>
<li>Strong understanding of payer policies, claims processing, medical necessity guidelines, and risk adjustment methodologies. </li>
<li>Experience in coding audits, denial resolution, and revenue integrity initiatives. </li>
<li>Proficiency in RCM platforms, EHR/EMR systems (Epic, Meditech, Paragon, etc.). </li>
<li>Experience managing onshore/offshore coding teams and handling multi-client engagements. </li>
<li>Strong analytical, problem-solving, and negotiation skills with the ability to translate data into actionable insights. </li>
<li>Willingness to travel as needed. </li>
</ul>
Why Join Plutus Health Inc.?
<ul>
<li>Work for a fast-growing, innovative company recognized for excellence in healthcare.</li>
<li>Collaborate with a dynamic, supportive team that values professional development.</li>
<li>Make a meaningful impact on patient care and operational success.</li>
</ul>

Client Success/ Coding Manager

<h3>Job Description</h3>
Job DescriptionTSC isn’t your average marketing agency. We’re here to redefine what marketing means for technology companies. Our approach challenges conventions and creates defining moments. We’re skeptical of the status quo and prefer a work environment that reflects our innovative, hard-working spirit. Our clients come to us because we don’t just follow trends; we set them. They choose us over big-brand agencies because of our deep knowledge of the Work Tech industry and our ability to immerse ourselves in cutting-edge strategies and dynamic client experiences. In the Client Success Manager role, you’ll be part of a team that breaks the mold. Expect to dive into client strategies on a Monday, create transformative project roadmaps on a Tuesday, lead strategic sessions on a Wednesday, and develop scopes and custom ChatGPTs on a Thursday. One day you might be defining high-level strategies, and the next, you’ll be executing tasks that push boundaries. Our organization doesn’t adhere to traditional departments or silos – we thrive on flexibility and cross-functional teamwork. We’re looking for imaginative, savvy, and energetic individuals who can: &nbsp;Innovate like a forward-thinking consultant&nbsp;Strategize with the insight of a CMO&nbsp;Create exceptional client experiences with the finesse of a seasoned account executive&nbsp;Dive into diverse tasks and embrace new challenges with enthusiasm If you’re excited by terms like marketing strategy and customer experiences, and if you’re passionate about solving the root cause of issues, you’ll fit right in. We value creativity and a big-picture perspective, so if this resonates with your career aspirations or the experience you’re seeking, let’s talk. P.S. We have an office in Fort Worth, but people can work wherever they want (on-site or remotely) forever. All work happens in the cloud, so the remote experience is the same as the on-site experience. Plus, we value in-person interactions and collaboration so we constantly look for those opportunities.&nbsp; Qualifications
<ul>
<li>1-2 years of marketing and/or client success experience&nbsp;</li>
<li>Geeky&nbsp;</li>
<li>Quirky&nbsp;</li>
<li>Funny</li>
<li>Brilliant&nbsp;</li>
<li>Smart</li>
<li>Fun</li>
<li>Creative</li>
<li>Optimistic</li>
<li>Embraces change</li>
<li>Intrinsically motivated</li>
<li>High situational awareness</li>
<li>Obsessive learner</li>
<li>Mentally flexible</li>
<li>Humble</li>
<li>Hard worker</li>
<li>Confident speaker</li>
<li>Energized by goals</li>
</ul>
Skills
<ul>
<li>Marketing strategy</li>
<li>Time management</li>
<li>Project &amp; budget management</li>
<li>Client management &amp; growth</li>
<li>Active listening</li>
<li>Excellent writing</li>
<li>Quick writing</li>
<li>Business acumen</li>
<li>Consultative and interpersonal skills</li>
<li>Facilitation and presentation skills</li>
<li>Analytical thinking and problem-solving</li>
<li>Creative thinking</li>
<li>Confident decision making</li>
</ul>
Let’s create amazing things together.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client Success Manager

<h3>Job Description</h3>
Job DescriptionOur Company
Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.&nbsp;
Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.
Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.&nbsp;
We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.
Client Implementation Manager
We’re hiring a Client Implementation Manager on our Operations team to build a high-performing team and deliver enterprise implementations. In this role, you will own high-visibility projects end to end, develop talent through clear goals and coaching, and drive cross-functional alignment to deliver measurable client impact.
What You'll Do:
<ul>
<li>
Lead and develop a team of Client Implementation Specialists and Operations Associates. Set clear goals, coach for performance, and foster a collaborative, high-achieving culture.
</li>
<li>
Implement Arch for large enterprise clients. Coordinate with internal stakeholders and client teams to tailor deployments to client objectives.
</li>
<li>
Partner closely with Sales, Product, and Support teams to ensure alignment on client requirements, product capabilities, and project deliverables. Act as the connective tissue across teams to keep work unblocked and outcomes on track.
</li>
<li>
Drive continuous improvement. Identify opportunities for automation, process optimization, and best practices that increase efficiency and client satisfaction.
</li>
<li>
Build and manage project plans that translate client needs and timelines into clear milestones, and ensure on-time, high-quality delivery.
</li>
<li>
Champion the client's voice. Build relationships with key stakeholders and provide exceptional service throughout implementation.
</li>
<li>
Institutionalize learnings. Convert implementation insights into updated policies, procedures, and playbooks, and document them for future teams.
</li>
</ul>
What we’re looking for
<ul>
<li>
1 - 3+ years of people management experience.
</li>
<li>
3+ years of proven experience in project management and or software implementation.
</li>
<li>
A leadership mindset and appetite to shape outcomes in a growing company.
</li>
<li>
Excellent communication skills and the ability to build trust with senior stakeholders.
</li>
<li>
Experience thriving in high-volume or high-growth environments.
</li>
<li>
Comfort with ambiguity and a bias for action. You make sound calls and keep momentum.
</li>
<li>
Advanced Excel skills for analysis, tracking, and reporting.
</li>
</ul>
Bonus points if you have:
<ul>
<li>
Familiarity with the alternative investment ecosystem and the mechanics of investing in private equity, hedge funds, or private companies.
</li>
<li>
Background in private banking, investment management, or a related field.
</li>
<li>
Working knowledge of SQL for querying and troubleshooting data.
</li>
</ul>
A Note about us:
All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients.
We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace.
Some perks of working for Arch include:
<ul>
<li>
Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.
</li>
<li>
Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.
</li>
<li>
Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.&nbsp;&nbsp;
</li>
<li>
Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.
</li>
<li>
Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters).
</li>
<li>
Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.
</li>
</ul>
Compensation Range: $115K - $140K

Client Implementation Manager

<h3>Job Description</h3>
Job DescriptionConstruction is the 2nd largest industry in the world (4x the size of SaaS!). But unlike software (with observability platforms such as AppDynamics and Datadog), construction teams lack automated feedback loops to help projects stay on schedule and on budget.&nbsp; Without this observability, construction wastes a whopping $3T per year because glitches aren’t detected fast enough to recover. Doxel AI exists to bring computer vision to construction, so the industry can deliver what society needs to thrive. From hospitals to data centers, from foreman to VPs of construction, teams use Doxel to make better decisions everyday. In fact, Doxel has contributed to the construction of the facilities that provide many of the products and services you use everyday. We have classic computer vision, deep learning ML object detection, a low-latency 3D three.js web app, a complex data pipeline powering it all in the background. We’re building out new workflows, analytics dashboards, and forecasting engines.&nbsp; We’re at an exciting stage of scale as we build upon our growing market momentum. Our software is trusted by Shell Oil, Genentech, HCA healthcare, Kaiser, Turner, Layton and several others. Join us in bringing AI to construction! The RoleThe ideal candidate for this role is based out of Texas and will require regular weekly travel. You will be joining Doxel's Construction Client Manager team serving as a true brand ambassador at the forefront of all customer needs.&nbsp; Your mission is to help customers drive the most value from our product.&nbsp; This will involve: * Partnering directly with Doxel’s strategic customers’ key stakeholders to demonstrate and prove the impact of Doxel’s products and services* Enabling customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions of their teams* Curating media and educational content for customers* Being the first responder to Enterprise customer support requests But most of all, you will rely on the relationships you've built to help customers win - from the user that's closest to the ground and all the way to the Head of Construction who has capital responsibility for billions of dollars of capital expenditure.&nbsp; You will be tasked with maximizing customer usage.What You’ll Do
<ul>
<li>Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all costs</li>
<li>Act as a subject matter expert to Doxel’s products while training multiple customer personas</li>
<li>Lead Monthly and Quarterly Business Reviews with executive stakeholders</li>
<li>Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as required</li>
<li>Gather feedback from customers and identify trends, pain points, and areas of friction</li>
<li>Build out best practices/FAQ to most effectively and consistently help our customers</li>
<li>Escalate any high-priority customer situations and solve issues</li>
<li>Foster universal adoption of the Doxel platform</li>
</ul>
What You Bring to the Team
<ul>
<li>5+ years in the commercial construction industry </li>
<li>Experience as a project engineer, project manager, scheduler, superintendent, and/or project controls</li>
<li>Knowledge of processes and procedures followed by general contractors</li>
<li>Comfortable with modern tools for managing and communicating with customers</li>
<li>Proactive and self-motivated, you're a beacon of positivity and enthusiasm</li>
<li>High aptitude and willingness to continually learn new technologies&nbsp;</li>
<li>Adaptable to various work settings and strong personal initiative to execute with minimal oversight</li>
<li>Experience working in a multifaceted and evolving environment wearing many hats</li>
<li>Travel 50% to build rapport and drive results with customers</li>
</ul>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

176,199 client-manager Jobs