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<h3>Job Description</h3>
Job Description
Leading Insurance Agency, AssuredPartners, is seeking a Commercial Lines Account Manager to join our team!
Office Location: 1120 S Capital Of Texas Highway Bldg 3, Austin, TX 78746.
Work Hours: Full time position, hybrid work schedule with flexible start/end times between 7:45am - 5:00pm (in-office requirement for Tuesdays and Wednesdays) 
Our Awesome Benefits/Perks:
<ul>
<li>401K + employer match</li>
<li>Medical, Dental, and Vision Insurance with HSA and FSA options</li>
<li>Pet Insurance</li>
<li>Fitness Center Discounts</li>
<li>Employer-paid life insurance and disability</li>
<li>Voluntary benefits (such as critical illness and accident insurance)</li>
<li>Travel reimbursement</li>
<li>Tuition Reimbursement</li>
<li>Employee Referral Program</li>
<li>Opportunities for growth and promotion up to leadership level</li>
<li>And so much more!</li>
</ul>
Commercial Lines Account Manager - Role Overview:
The Commercial Lines Account Manager will provide a high level of customer service to clients and sales support to the Production team. The Commercial Lines Account Manager position includes collaborating with agency personnel in the production of new and renewal accounts by assisting in selling, marketing, and servicing in keeping with Agency and individual Producer goals. 
Commercial Lines Account Manager - Role Responsibilities:
<ul>
<li>Client Book Growth:
<ul>
<li>Partner with producers to formulate insurance and risk management plans that are tailor-made for clients’ needs</li>
<li>Meet with new prospects and clients in person or virtually</li>
<li>Grow the book of business by new sales or increased coverage limits on existing accounts</li>
<li>Partner with other Agency departments, including Personal Lines and Employee Benefits, to cross-sell new and existing clients</li>
</ul>
</li>
<li>Client Book Management and Retention:
<ul>
<li>Conduct periodic coverage reviews and exposure analyses for clients to ensure appropriate program design and implementation</li>
<li>Maintain records according to Agency standards and processes. Ensure information is properly documented and readily accessible</li>
<li>Oversee daily processes for the book of business including renewal summaries, proposals, change requests/endorsements, binders, certificates, policy checking, audits, and accounting as needed</li>
<li>Maintain follow-up and suspense on outstanding orders, correspondence, audits, reports, claims, and renewal expirations</li>
<li>Reviews insurance and indemnification parts of contracts</li>
<li>Manage account receivables to ensure timely collection of premiums, reconcile accounting discrepancies and follow up on aging receivables</li>
</ul>
</li>
<li>Manage Client Renewal Process:
<ul>
<li>Attend renewal review meetings with Producers and Team Lead to prepare marketing strategies for upcoming renewals</li>
<li>Lead all accounts through the new and renewal process. Market accounts to insurance carriers and brokers as needed</li>
</ul>
</li>
<li>Uphold Strong Personal Relationships and Team Accountability:
<ul>
<li>Maintain proactive communication with clients, producers, and team members including handling client and/or company questions/issues appropriately</li>
<li>Develop strong personal relationships with appropriate insurance carrier personnel and become familiar with carrier product options</li>
<li>Communicate effectively with the team including Producers, Account Executives, Account Coordinators, or Analysts</li>
<li>Continue professional development by attending continuing education courses, seminars, and workshops</li>
</ul>
</li>
</ul>
Commercial Lines Account Manager - Requirements:
<ul>
<li>3+ years of commercial lines account management/client servicing experience managing a high volume workload in a midsize brokerage house required</li>
<li>Active TX State Property and Casualty Insurance license required</li>
<li>Experience working with a construction book of business preferred, but not required</li>
<li>Experience with Insurance Agency Software (Applied Epic preferred)</li>
<li>Proficient in Microsoft Office Suite products (Word, Outlook, Excel, and PowerPoint) preferred</li>
<li>High level of proficiency using online rating systems, maintaining underwriter relationships, and experience working with wholesale brokers</li>
<li>Commit to, utilize, and follow Agency procedures while remaining adaptive/flexible to changing demands of a growing company</li>
<li>The ability to travel locally as required</li>
</ul>
About AssuredPartners:
Joining AssuredPartners offers you the opportunity to excel at one of the fastest-growing independent companies in the industry. You will experience collaboration with a team that places value in our collective vision and culture of community, respect, and trust. While being encouraged to promote innovative ideas, you will be provided the support to make those ideas a reality.
As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees to learn and mentor with top leadership for continued professional and personal development. Additionally, you can count on excellent benefits, a comprehensive PTO plan &amp; floating holidays, uncapped career growth, and the best people in the industry.
<ul>
<li>Inc. Magazine's Best-Led Companies</li>
<li>Named a "5-Star Brokerage" by Insurance Business Magazine</li>
<li>Ranked #5 in the Insurance Journal's Top 100 Property/Casualty Agencies </li>
</ul>
 Candidates with experience in these roles are great fits for this job:
<ul>
<li>
Account Manager, Account Specialist 
</li>
</ul>
 
We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Client Manager

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal is currently seeking a Client Manager to lead a business segment in a designated region. &nbsp;The primary role of the Client Manager is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver our services in the field. &nbsp;The individual will meet or exceed operational goals by providing high-quality, professional, competent and committed service and an outstanding client and employee experience. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.
RESPONSIBILITIES:
<ul>
<li>Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results</li>
<li>Focus on hiring, development, and retention of appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed business</li>
<li>Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention</li>
<li>Engage regularly with clients to share&nbsp;his/her expertise to enhance the value of Allied Universal's offering</li>
<li>Assist in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services are delivered in a quality and cost effective manner</li>
<li>Manage the delivery of services through subordinate team&nbsp;and fill in for the Branch Manager/ Director of Operations in their absence or as requested or required</li>
<li>Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime</li>
<li>Work with assigned personnel to ensure that all contractually scheduled hours are met with a minimum of unbilled overtime</li>
<li>Coach, counsel, and develop assigned personnel to assist with their opportunity for advancement/promotability</li>
<li>Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, Invoice Aging by Tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management</li>
<li>Enforce Allied Universal's policies as outlined by the handbooks and executive memos</li>
<li>Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement</li>
<li>Act as liaison between Allied&nbsp;Universal&nbsp;and the customer to foster customer intimacy, including travel to/from face to face meetings</li>
<li>Maintain confidentiality of all information and data</li>
<li>Keep records and prepare accurate and timely reports both manually and through automated methods</li>
<li>Maintain regular attendance to ensure avoidance of unpredictable, frequent and/or ongoing late arrivals and chronic tardiness</li>
<li>Perform other related duties and responsibilities as assigned or required</li>
<li>Actively participate in community and business related organizations</li>
</ul>
QUALIFICATIONS
<ul>
<li>Bachelor's degree in Criminal Justice, Business Administration or a related field</li>
<li>Minimum three (3) years of experience in a service industry.&nbsp;&nbsp;</li>
<li>Proven strong service orientation, excellent interpersonal, leadership and organizational skills</li>
<li>Ability to develop and grow client relationships</li>
<li>Ability to make decisions and conduct courageous conversations</li>
<li>Manage multiple tasks with ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis.</li>
<li>Excellent verbal and written communication skills with the ability to communicate in a timely manner any changes or recommendations that could have impact on our service image or brand</li>
<li>In-depth understanding of financial performance</li>
<li>Ability to work in a team-oriented management environment while having an entrepreneurial attitude.</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul>
<li>Previous Customer Service, Account Management, Sales, Facilities Management, Military or Law enforcement experience</li>
<li>Contract, proprietary security services or military/law enforcement experience</li>
</ul>
Key Competencies:&nbsp; Interpersonal Skills, Deliver Results, Client Focus, Time Management, Financial Management, Problem Solving, Conflict Management, Timely Decision Making, and Accountability&nbsp;
BENEFITS: 
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly.&nbsp; Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
C15802
Requisition ID 2024-1307158

<h3>Job Description</h3>
Job DescriptionOverview
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!
Job Description
Allied Universal® is hiring a Client Manager. As a Client Manager, you will build long term meaningful client relationships and lead our front-line employees that deliver our security services throughout a designated portfolio. By promoting strong employee engagement, you will drive operational metrics and deliver world-class services to clients across various vertical markets. Aligning with our iCARE Leadership approach, you will be a guide on our journey to be an employer of choice in the service industry by fostering an exceptional employee experience.
Security Client Manager
Location: Atlanta, GA 30338
Annual Salary: $65,000 yearly&nbsp;
RESPONSIBILITIES:
Caring Leadership, Client Engagement, and Operational Oversight:
<ul>
<li>Hire, develop and retain front line staff, including Security Officers, Field Supervisors and Operations Managers, for small to medium-sized clients within your designated portfolio</li>
<li>Utilize Allied Universal's AI technology, online reporting tools, and Business Intelligence Platform to monitor and analyze financial and operational metrics; drive operational efficiency by optimizing employee schedules, minimizing non-billed overtime, and supporting revenue growth, cash collections, and overall profitability</li>
<li>Oversee and maintain client performance metrics, including budget management, accounts receivable, accounts payable, and overall account health, ensuring alignment with EBITA targets</li>
<li>Build and maintain client relationships by addressing security needs, reducing risks, managing crises, and implementing effective corrective action plans; you will develop protocols, training, and response strategies that drive operational improvements and ensure client satisfaction</li>
<li>Deliver high-quality service to our clients while maintaining industry standards, company policies, and regulatory requirements</li>
<li>Establish a culture of safety by developing action plans that aid in the prevention of work-related injuries</li>
</ul>
By infusing our core values of agility, reliability, caring, teamwork, integrity, safety, and innovation into your leadership approach, you will not only achieve success in your role but also contribute to the positive culture and growth of the organization.
QUALIFICATIONS (MUST HAVE):
<ul>
<li>Must possess one or more of the following:</li>
<ul>
<li>Bachelor's degree in criminal justice, business, or a related field with a minimum of two (2) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>Associate's degree in criminal justice, business, or a related field with a minimum of three (3) years of professional level experience managing hourly employees in a fast-paced service organization</li>
<li>High School diploma with a minimum of five (5) years of professional level experience managing hourly employees in a fast-paced service organization</li>
</ul>
<li>Current driver's license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events)</li>
<li>Minimum of two (2) years of experience driving operational goals</li>
<li>Skilled in managing a large and dispersed team that fosters teamwork, innovation, agility, client relations and achieving desired results</li>
<li>Ability to maintain a profitable book of business by cross-collaborating and utilizing results-oriented problem-solving skills to meet both client and employee growth and satisfaction</li>
<li>Proficiency in web-based applications and computer systems, including Microsoft Office</li>
<li>Knowledge of safety protocols and service deliverables</li>
<li>Ability to interpret financial data and use it to support decision-making; understanding of financial principles, including budgeting and financial reporting</li>
<li>Proficiency in prioritizing tasks, meeting deadlines, and managing multiple projects efficiently</li>
<li>Excellent oral and written communication skills</li>
</ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul>
<li>Law enforcement, military and/or contract or proprietary security services experience</li>
<li>Experience managing a dispersed workforce in a multi-location operation</li>
<li>Experience with (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations</li>
</ul>
BENEFITS:
<ul>
<li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401(k)plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li>
</ul>
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>
If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1358448

<h3>Job Description</h3>
Job Description
As part of this role you will: 
<ul>
<li>Work with the Banking Center Manager to implement and lead sales tactics and strategies for the banking center to drive sales productivity while growing market share for deposits and loans.</li>
<li>Provide balanced feedback through ongoing informal and formal documented coaching sessions monthly as a part of the Sales Management Process.</li>
<li>Utilize the kiosk to provide education and help new and existing customers enroll in electronic banking products and services as needed.</li>
<li>Effectively utilize and mentor to the guided conversation to deepen client relationships and deliver the whole bank through cross selling and partner referrals to increase share of wallet.</li>
<li>Be the first person to provide assistance on the teller line during peak times or when needed to help reduce wait times and fill service gaps.</li>
<li>Manage all operational aspects of the banking center. Ensure successful results on the operational scorecard for the banking center.</li>
<li>Monitor and assist with the resolution of deposit and loan exceptions in a timely fashion to ensure compliance and improve the customer experience.</li>
</ul>
To be successful in this position, we require the following: 
<ul>
<li>High school diploma or equivalent (GED/HSE).</li>
<li>Experience - Over one (1) year of sales, management, banking, or related experience.</li>
<li>License - This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.</li>
<li>Other - Obtain Notary Public designation within six (6) months of employment.</li>
</ul>
The following would be a plus:
<ul>
<li>Demonstrated ability to sell and cross-sell bank products and services.</li>
<li>Consumer lending experience.</li>
<li>Supervisory or lead experience in the banking industry.</li>
<li>Demonstrated ability to manage sales team to achieve threshold activity levels and performance goals.</li>
<li>Bachelor’s degree.</li>
</ul>
First Merchants offers the following:
<ul>
<li>Base Pay PLUS Bonuses</li>
<li>Medical, Dental and Vision Insurance</li>
<li>401k</li>
<li>Health Savings and Flexible Spending Accounts</li>
<li>Vacation/Sick Time</li>
<li>Paid Holidays</li>
<li>Paid Parental Leave</li>
<li>Tuition Reimbursement</li>
<li>Additional Benefits</li>
</ul>
A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!

Consumer Client Service Manager

<h3>Job Description</h3>
Job Description
Who YOU Are
The Client Care Manager provides exceptional customer service to all clients through consistent communication and relationship building. This individual may exhibit some drive and desire to influence; however, the overriding marker of their behavior is persistence and stability. The Client Care Manager is an individual who relishes the opportunity to keep clients on track to hit their goals by managing systems and keeping in touch with clients. They are deeply committed to completing tasks the right way and can stay calm among all the whirlwinds and urgent matters.
 
Reasons Not to Apply:
<ul>
<li>You get overwhelmed by a long to-do list and believe interruptions are a huge nuisance</li>
<li>You don’t get any joy from talking with and helping people (you’d rather work alone on a task)</li>
<li>You aren’t comfortable handling difficult conversations with clients or team members</li>
<li>You’re the one freaking out when something doesn’t go as planned</li>
<li>You frequently need to borrow a pen during meetings</li>
<li>You hate handling things on the phone</li>
</ul>
Compensation:
$60,000 - $85,000 per year
Responsibilities:
Still, reading? Okay, here is what you’ll be doing:
<ul>
<li>Manage the client experience from the agreement signed to the close of the contract or lease through excellent customer service and executing our detailed checklist</li>
<li>Perform market analysis on rental comparisons to determine rental price points and communicate pricing with the property owner</li>
<li>Manage the leasing process, including, but not limited to, determining rental price increases, communicating with the property owner, screening tenants, and executing new leases</li>
<li>Responsible for managing the eviction process when needed</li>
<li>Oversee small rehab work at individual properties</li>
<li>Responsible for maintaining good relationships with vendor partners and sourcing new vendor partners when needed</li>
<li>Tackle minimal tech support - be the problem solver for technology in the office</li>
<li>Process all sale contracts to closing</li>
<li>Manage all new seller clients, getting them ready to go on the market</li>
<li>Keep office, supplies, and files organized - setting the stage for smooth daily operations</li>
<li>Plan and execute client events to drive more business</li>
<li>Be the first point of contact in handling customer inquiries or complaints</li>
<li>Ensure that all post-closing disbursements, filing, and procedures take place</li>
<li>Ensure accurate and timely client data in the company’s CRM system</li>
<li>Marketing occupied and vacant rental properties for lease</li>
<li>Manage all aspects of the rent collection process and property bills</li>
<li>Handle all repair and maintenance requests from tenants</li>
</ul>
Qualifications:
<ul>
<li> Customer service or real estate sales background preferred</li>
<li> Basic understanding of MS Office</li>
<li>Enjoys meeting people and takes pride in providing excellent customer service</li>
<li>Demonstrable skills in negotiation and selling</li>
<li>Flexibility in schedule to include working both evenings and weekends</li>
</ul>
Knowledge/Skills
<ul>
<li>Strong written and verbal communication skills</li>
<li>Exceptional organizational and project management abilities</li>
<li>Pushes for solutions</li>
<li>Concerned about doing things the right way</li>
<li>Calm under pressure</li>
<li>Learning-based</li>
<li>Service-based attitude</li>
<li>College Graduate</li>
<li>1 – 3 years of customer service and/or management experience</li>
<li>3 – 5 years of administrative experience in a fast-paced environment</li>
<li>Willing to get a Real Estate License</li>
</ul>
 
What You Earn
Compensation range is $60,000 - $85,000
 
Compensation
<ul>
<li>Base Salary + Bonus opportunities</li>
<li>Profit Share eligibility.</li>
</ul>
About Company 
The mission of the FYKES Realty Group is to create flourishing in our industry, community, and families we serve. We achieve this by providing a 10+ customer service experience for each client we work with.
The knowledge we’ve gained through years of working in the local market empowers us to provide clients with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or managing a property, each member of the FYKES Realty Group is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result. We have a high accountability culture. We value and cultivate the whole person, not just the professional side of our team members. We are leaders who work with a high level of integrity, a growth mindset, and a generous heart. We take our work seriously…but not ourselves!

Client Care Manager

<h3>Job Description</h3>
Job Description
Job Summary: We are seeking a Client Service Manager to oversee a team of client service representatives and ensure the satisfaction of our clients. The ideal candidate will be responsible for resolving client issues, developing strategies to improve client satisfaction, and maintaining strong relationships with key clients. Qualifications: - Bachelor's degree in Business Administration, Management, or related field. - Proven experience in a client-facing role, preferably in a supervisory or managerial position. - Exceptional communication and interpersonal skills. - Strong leadership abilities with a focus on team development. - Ability to analyze data and generate actionable insights to improve client services. - Proficiency in CRM software and Microsoft Office Suite. Responsibilities: - Manage a team of client service representatives and provide leadership and guidance. - Develop and implement strategies to improve client satisfaction and retention. - Address client issues and concerns in a timely and effective manner. - Build and maintain relationships with key clients to ensure long-term partnerships. - Analyze client feedback and data to identify areas for improvement in service delivery. - Collaborate with cross-functional teams to enhance the overall client experience. - Monitor key performance indicators related to client services and take corrective action when necessary.

Client Service Manager

<h3>Job Description</h3>
The Client Engagement Account Manager for managing and expanding relationships with staffing clients.
Location: Bloomfield, CT/Nashville TN (Open for remote for right candidate)
*** Previous IT Staffing Experience with Healthcare Clients is Highly Preferred***
 
This role is key in maintaining client satisfaction, identifying business opportunities, and coordinating with internal recruiting and operations teams to ensure successful placements.
 
 
<ul>
<li>Serve as the primary point of contact for assigned clients, ensuring a high level of customer satisfaction and engagement.</li>
<li>Understand clients’ business needs, workforce strategies, and hiring plans to align staffing solutions accordingly.</li>
<li>Develop and maintain long-term relationships with key stakeholders within client organizations.</li>
<li>Coordinate closely with internal recruiters and delivery teams to ensure timely and quality fulfillment of job orders.</li>
<li>Conduct regular business reviews and performance check-ins with clients.</li>
<li>Resolve client concerns or issues promptly and effectively, escalating when necessary.</li>
</ul>

Client Engagement Account Manager

<h3>Job Description</h3>
Job DescriptionBAYADA Home Health Care is currently seeking a Client Services Manager to joinour Hyannis, MA Medicare certified Home Health Visits Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is preferred, Associates at minimum.</li>
<li>Prior knowledge of/experience with Medicare and OASIS a plus</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</li>
<li>Check out our blog: <a href="https://www.bayada.com/search?q=Newsweek" target="_blank">https://www.bayada.com/search?q=Newsweek</a></li>
<li>Newsweek’s Best Place to Work for Diversity</li>
<li>Newsweek’s Best Place to Work for Women</li>
<li>Newsweek’s Best Place to Work (overall)</li>
<li>Newsweek’s Best Place to Work for Women and Families</li>
<li>Glassdoor Best Places to Work</li>
<li>Forbes Best Places to Work for Women</li>
<li>Paid Weekly</li>
<li>Mon-Fri work hours</li>
<li>AMAZING culture</li>
<li>Strong employee values and recognition</li>
<li>Small team at a local office</li>
<li>Growth opportunities</li>
<li>BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program</li>
<li>To learn more about BAYADA Home Health Care benefits, <a href="https://www.bayada.com/benefits" target="_blank">https://www.bayada.com/benefits</a></li>
</ul>
#LIRX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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