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<h3>Job Description</h3>
Job DescriptionWe are looking for an experienced Customer Service Representative to join our team in Petersburg, Virginia. This is a contract position where you will play a vital role in providing outstanding customer support within a manufacturing environment. If you excel in handling inbound and outbound calls, managing orders, and delivering exceptional service, we encourage you to apply. Responsibilities: • Respond promptly to inbound customer inquiries and provide accurate information. • Handle outbound calls to address customer needs and follow up on requests. • Process orders efficiently and ensure accurate data entry in the system. • Resolve customer issues with professionalism and escalate complex problems as needed. • Maintain detailed records of customer interactions and transactions. • Collaborate with other departments to address customer concerns and improve service. • Provide feedback to management on recurring customer issues for process improvement. • Adhere to company policies and procedures while delivering high-quality service. • Stay updated on product information to assist customers effectively. • Meet or exceed performance metrics related to customer satisfaction and call handling.• Previous experience in a call center or customer service role is required. • Strong communication skills, both verbal and written, to interact effectively with customers. • Proficiency in order entry and data management systems. • Ability to handle inbound and outbound calls professionally and efficiently. • Excellent problem-solving skills to address customer concerns promptly. • Detail-oriented with the ability to multitask in a fast-paced environment. • Familiarity with manufacturing industry processes is a plus. • Commitment to providing exceptional customer service and maintaining client satisfaction.

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionWe are looking for a motivated and detail-oriented Customer Service Representative to join our team in East Lansing, Michigan. This long-term contract position focuses on providing exceptional support to physicians and healthcare professionals regarding certification processes. The ideal candidate will excel at problem-solving and have a strong commitment to delivering high-quality service in a dynamic healthcare environment. Responsibilities: • Assist healthcare professionals with certification applications, tracking credentials, and submitting required documentation. • Respond to inquiries promptly, offering solutions and ensuring a positive customer experience. • Collaborate with internal teams to address complex issues and stay informed about policy updates. • Maintain accurate records of customer interactions and resolutions using company systems. • Educate users on certification eligibility, renewal procedures, and documentation requirements. • Escalate unresolved concerns to appropriate departments for further assistance. • Develop and contribute to training materials, FAQs, and process improvements to enhance customer support.• Previous experience in customer service, help desk, or administrative roles, preferably in the healthcare sector. • Knowledge of physician certification or medical credentialing processes is an advantage. • Strong verbal and written communication skills. • Detail-oriented with the ability to provide effective solutions. • Proficient in Microsoft Office and customer management systems. • Courteous demeanor with a focus on delivering excellent service. • Ability to handle inbound and outbound customer calls efficiently.

<h3>Job Description</h3>
Job DescriptionWe are looking for a motivated and dedicated Customer Service Representative to join our team in Jamaica, New York. In this long-term contract position, you will play a key role in providing exceptional service to customers, handling inquiries, and ensuring satisfaction through effective communication. The ideal candidate is passionate about helping others and thrives in a fast-paced call center environment. Responsibilities: • Respond to incoming customer calls promptly, addressing inquiries and resolving issues. • Handle order entry tasks with accuracy to ensure seamless processing. • Deliver outstanding customer service by understanding client needs and offering appropriate solutions. • Manage both inbound and outbound calls to support customer requirements. • Maintain detailed and organized records of customer interactions and transactions. • Follow established protocols and procedures to ensure compliance and efficiency. • Provide support in troubleshooting and resolving customer complaints or concerns. • Collaborate with team members to enhance overall customer satisfaction. • Adapt to evolving customer needs and company policies to deliver consistent service. • Uphold a positive and attentive demeanor when interacting with clients.• Previous experience in a call center or customer service role. • Strong communication skills, both verbal and written, to interact effectively with customers. • Proficiency in handling order entry tasks with attention to detail. • Ability to manage and prioritize multiple tasks in a fast-paced environment. • Familiarity with inbound and outbound call processes. • Problem-solving skills to address and resolve customer concerns. • Comfort with using computer systems and software for data entry and record-keeping. • A customer-focused mindset with a commitment to delivering high-quality service.

<h3>Job Description</h3>
Job Description
Job Title -&nbsp;Customer Service Representative&nbsp;
Job Location -
Tucson Locations ( Candidate can opt for the below location)
<ol>
<li>316 W Fort Lowell Rd, Tucson, AZ 85705</li>
<li>1455 S. Alvernon Way, Tucson, AZ 85711</li>
<li>4760 S. Park Avenue, Tucson, AZ 85714</li>
</ol>
Duration – 11 Months
Pay-$16/hr
JOB DESCRIPTION
This role is a&nbsp;customer service position. The main responsibility is to&nbsp;help customers by answering questions, providing information, fixing problems, and handling complaints—either over the phone or in person. You also keep accurate records and follow rules and procedures when helping people.
What you’ll do day to day
<ul>
<li>
Talk to customers (by phone or in person) to answer questions about services or programs
</li>
<li>
Help with things like&nbsp;licenses, registrations, permits, billing, or eligibility information
</li>
<li>
Fix customer issues such as&nbsp;billing errors, refunds, service changes, or complaints
</li>
<li>
Enter and update customer information in computer systems
</li>
<li>
Keep detailed records of customer interactions and actions taken
</li>
<li>
Follow up to make sure customer problems were properly resolved
</li>
<li>
Send complex or unresolved issues to the right department
</li>
<li>
Collect payments, calculate charges, or help with billing
</li>
<li>
Notify customers about claim results or service updates
</li>
<li>
Handle basic cash work, such as&nbsp;counting money, reconciling receipts, and preparing deposits
</li>
</ul>
Skills and knowledge needed
<ul>
<li>
Strong&nbsp;customer service and communication skills
</li>
<li>
Ability to&nbsp;listen carefully&nbsp;and explain information clearly
</li>
<li>
Good&nbsp;English reading, writing, and speaking skills
</li>
<li>
Basic&nbsp;clerical and computer skills&nbsp;(records, forms, data entry)
</li>
<li>
Ability to&nbsp;think critically&nbsp;and solve customer problems
</li>
<li>
Knowledge of&nbsp;rules, policies, and procedures&nbsp;related to the services offered
</li>
<li>
Professional judgment when sharing sensitive or restricted information
</li>
</ul>
Level of responsibility
<ul>
<li>
This is a&nbsp;journey-level customer service role, meaning you’re expected to work independently
</li>
<li>
You’ll handle&nbsp;more complex customer issues, research policies, and use discretion when resolving problems
</li>
</ul>
Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. 
<h3>Company Description</h3>
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.

<h3>Job Description</h3>
Job DescriptionCompany Description 
Looking for the first step to your new career? 90% of Franchisees started out as a delivery Expert or an inside position and that could be you too!! &nbsp;
You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality, hustle and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, Team Dynamic, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of, what are you waiting for? Apply!
Job Description 
As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino’s and Team Dynamic image standards is required – you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following:
<ul>
<li>Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.</li>
<li>Enthusiastic customer greeting and positive personality – taking orders with a smile!</li>
<li>Operate, clean, and maintain all store facility and equipment.</li>
<li>Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.</li>
<li>Prepare product to Domino’s specifications and guidelines.</li>
<li>Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.</li>
<li>Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).</li>
<li>Must be able to make correct monetary change.</li>
<li>Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.</li>
</ul>
Physical Requirements:&nbsp;(including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:
<ul>
<li>Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.</li>
<li>Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.</li>
<li>You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.</li>
<li>Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.</li>
</ul>
Qualifications 
<ul>
<li>You must be at least 16 years of age</li>
<li>Must pass a Criminal Background Check</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

<h3>Job Description</h3>
Job Description
At Central Body, our reputation is built on 40+ years of trusted collision repair, exceptional service, and a commitment to doing things the right way. We’re a locally owned, family-oriented shop that values integrity, craftsmanship, and teamwork. We’re looking for a Customer Service Representative to join our growing team. You’ll receive: 
<ul>
<li>Work-Life Balance: Enjoy generous Paid Time Off (PTO) and paid holidays.</li>
<li>Retirement Support: Build your future with a 401(k) plan that includes an employer match.</li>
<li>Health Coverage You Can Count On: Access quality medical insurance through UnitedHealthcare, plus group-rate dental and vision plans.</li>
<li>Investing in Your Growth: Take advantage of tuition assistance to further your career. Promotion potential through our multiple locations! </li>
</ul>
JOB DUTIES
<ul>
<li>Communication Coordination: Operate multi-line telephone, route calls to the appropriate person or location and take messages</li>
<li>Reception | Client Services Meet and greet customers, vendors, job applicants, employees from other locations and visitors with professionalism and courtesy. Arrange rental cars when needed for customers. Organize and maintain a professional workspace.</li>
<li>Administrative Support: Enter invoices from vendors. Receive and enter payments from customers and insurance companies. Create work order files. Assist with accounts payable. Assist other staff as necessary. Other duties as assigned.</li>
</ul>
KNOWLEDGE, SKILLS, &amp; ABILITIES 
<ul>
<li>Knowledge: High school diploma or equivalent. Consistent work history and ability to provide references. </li>
<li>Skills: Exemplary planning and time management skills. Exhibits superior verbal communication and phone skills. Exceptional customer service skills. Ability to multi-task, remain organized, and prioritize daily workload. Sound judgment and problem-solving ability. Demonstrate ability to be flexible and adapt to an ever-changing work environment. Strong work ethic; diplomatic; team and service oriented; build strong relationships.</li>
<li>Ability: This position is onsite at the listed location. The schedule is Monday-Friday 8am-5pm. A pre-employment driving/criminal background check and drug screen are required. </li>
</ul>
If you are interested in learning more, apply now! 

 #hc217920

<h3>Job Description</h3>
**Spanish is a Requirement**
 
Compensation: $55k-$65k Plus Bonus (Up to $1000/Month)
Summary
The Customer Service Representative (CSR) serves as the primary liaison between Us and the client, providing exceptional service throughout the post-sales process. This role is responsible for managing customer inquiries, ensuring order accuracy, coordinating with internal departments, and enhancing the overall customer experience. The CSR is a solutions-oriented communicator who ensures client satisfaction while supporting operational efficiency.
 
Core Competencies
<ul>
<li>Customer-Centric Mindset</li>
<li>Analytical Problem-Solving</li>
<li>Attention to Detail and Accuracy</li>
<li>Composure and Patience</li>
<li>Exceptional Communication Skills</li>
<li>Adaptability and Flexibility</li>
<li>Professionalism and Positive Demeanor</li>
<li>Dependability and Accountability</li>
<li>Multitasking and Organizational Efficiency</li>
</ul>
 
Essential Duties And Responsibilities
Customer Service and Communication
<ul>
<li>Answer the phone with a positive, energetic voice; listen attentively to the customer.</li>
<li>Answer all emails in a timely and professional manner.</li>
<li>Contact customers via phone or email with follow-up information.</li>
<li>Provide customers with order confirmation and shipping information.</li>
<li>Assist customers in problem resolution and escalate to the Customer Service Manager when needed.</li>
<li>Resist telling a customer “no” until all resources have been exhausted.</li>
<li>Always offer a solution if the exact material requested is unavailable.</li>
<li>Work directly with the Customer Service Manager on any difficult situations.</li>
</ul>
Order Management and Processing
<ul>
<li>Receive and process customer orders via phone, email, online portal, ensuring timeliness and accuracy.</li>
<li>Monitor open orders and proactively manage any delays or updates.</li>
<li>Obtain necessary information from customers to ensure prompt and efficient order processing.</li>
<li>Provide accurate pricing and inventory information.</li>
</ul>
Sales and Technical Support
<ul>
<li>Provide support to the sales team with any administrative or customer-related needs.</li>
<li>Deliver basic technical assistance to customers; escalate complex inquiries to the Sales or Technical team.</li>
<li>Maintain a solid grasp of the products and services offered to effectively assist customers and the sales team.</li>
</ul>
Documentation and System Management
<ul>
<li>Keep up-to-date customer notes and records in the NetSuite system.</li>
<li>Maintain good communication with the warehouse to ensure accurate order fulfillment and status updates.</li>
</ul>
Administrative and Organizational Duties
<ul>
<li>Maintain accurate and complete documentation of customer interactions in NetSuite.</li>
<li>Assist with invoicing support and shipping documents as needed.</li>
<li>Support warehouse and fulfillment activities with clear communication and paperwork.</li>
<li>Proactively identify potential issues in order flow and escalate accordantly.</li>
</ul>
Routine Duties And Responsibilities
<ul>
<li>Ensure customer complaints are addressed and resolved in a timely manner</li>
<li>Prepare order entry and ensure data is accurate</li>
<li>Maintain clear communication with your team; it is essential</li>
<li>Have a solid grasp of our products and services we offer</li>
<li>Ensure that management personnel are kept informed of all pertinent customer issues</li>
<li>Other duties as assigned and directed</li>
</ul>
 
Supervisory Responsibilities
This position has no supervisory responsibilities.
 
Supervision Received
This position reports to the Customer Service Manager.
 
People Contact
Ability to work with other employees, customers and vendors.
 
Qualifications
Demonstrated proficiency with Microsoft Office Suite and CRM System (NetSuite)
Capable of operating standard office equipment
Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities effectively.
Able to perform work with a high degree of precision
Comfortable working in a fast-paced setting with frequent interruptions while maintaining focus and productivity.
Possesses excellent telephone etiquette and customer service skills, with the ability to remain calm and professional when interacting with difficult or upset customers.
 
Education And/Or Experience
Required: High School Diploma, Associates Degree or higher preferred but not required. 1-2 years of customer service and data entry experience.
Preferred experience: 5 years’ experience working in an office environment with business-to-business customer service duties.
 
Certificates, Licenses, Registrations
Required: Valid Driver’s License
 
Language Skills 
Must be able to communicate effectively both in writing and verbally in English and Spanish to interact with clients and other employees.
Ability to write and read reports.
 
Mathematical Skills 
Must be able to formulate and comprehend business math calculations. Excellent basic arithmetic skills
 
Reasoning Ability 
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
 
Physical Demands
The physical requirements consist of walking, turning the head and torso, stooping, kneeling, reaching, grasping, bending, and flexing the arms, legs, wrists, hands, and fingers. The senses of being able to see, hear, and have full power of speech are required.
 
Work Environment
This position will be working primarily indoors. Exposure to warehouse environment such as noise, dust, odors and fumes, chemicals and adhesives.
May be required to go outside for the purpose of viewing product with a customer, which may be hot, cold, wet, and dirty.
 
The noise level in the work environment is usually moderate.

<h3>Job Description</h3>
Location: Lincoln, RI
Rate: $21 per hour to $23 per hour upon completion of training (60 days)
Schedule: 8:30AM-5PM
 
Who We’re Looking For
We are looking for dependable, detail-oriented individuals who want to be part of a growing, mission-driven team. As a member of our Customer Service Team, you’ll work in a supportive, positive culture surrounded by people who care about doing great work and helping others.
We are interested in candidates who demonstrate motivation, ownership, and a willingness to grow in their role—not someone just looking to clock in and out. If you’re ready to contribute to a company that values performance, learning, and team collaboration, this may be the opportunity for you.
 
Position Summary
As a Customer Service Representative at Medicare Joe ®, you’ll be the first point of contact for our clients—providing high-quality service and support as they navigate their Medicare coverage. You’ll begin as a Customer Service Trainee, mastering the basics of Medicare support, tools, and communication. Upon successful completion of your training, you’ll advance into the Advisor role where you’ll handle more complex service needs and provide internal support to our sales team.
This is a full-time, onsite role that plays a vital part in client satisfaction, internal coordination, and our day-to-day operations.
 
About Medicare Joe ®
We are Medicare Joe ®, one of the fastest-growing insurance agencies in the country. We provide expert Medicare education and guidance to seniors, helping them select the health plan that best fits their needs. We are growing by the day, and our mission is to simplify the Medicare process and serve every client with clarity, compassion, and integrity.
We are resourceful and results-driven in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are accountable, team-oriented, and act with integrity.
 
We Provide:
<ul>
<li>Hands-on training and development for the Medicare space</li>
<li>Clear promotion track from Trainee to Advisor within 60–90 days</li>
<li>Structured support from managers and senior team members</li>
<li>Opportunities for long-term growth in operations, licensing, or leadership</li>
<li>A professional yet fun and collaborative work environment</li>
</ul>
 
Performance Objectives
<ul>
<li>Learn and apply basic Medicare knowledge</li>
<li>Complete our 60-day onboarding and training curriculum</li>
<li>Handle 20–40 calls and texts/day with professionalism</li>
<li>Complete 20–30 daily client service tasks and follow-ups</li>
<li>Answer Medicare-related questions with confidence and clarity</li>
<li>Support agents by prepping clients for transfers and resolving escalated issues</li>
<li>Handle claim and carrier concerns with efficiency and ownership</li>
<li>Use internal systems (CRM, GHL) to manage all client documentation</li>
<li>Take full ownership of your customer interactions and tasks by end of day</li>
<li>Collaborate with leadership to resolve client issues</li>
<li>Participate in feedback sessions and ongoing coaching</li>
</ul>
 
Key Competencies
<ul>
<li>Professional, friendly communication—both written and verbal</li>
<li>Organized and efficient with daily task management</li>
<li>Comfortable using Google Workspace (Docs, Sheets, Drive) and Microsoft Office (Word, Excel, Outlook) for communication and documentation</li>
<li>Strong problem-solving skills and ability to take initiative</li>
<li>Willingness to learn and grow through coaching</li>
<li>Ability to manage high volume and multitask under pressure</li>
<li>Detail-oriented and accurate with documentation</li>
<li>Team player with a positive attitude</li>
<li>Committed to delivering a high standard of service</li>
</ul>
 
Education &amp; Experience
<ul>
<li>Bachelor’s degree (preferred)</li>
<li>1+ year in customer service, admin, or healthcare support roles</li>
<li>Experience with CRM tools or inbound call handling is a plus</li>
<li>Must be comfortable working in a fast-paced, collaborative office</li>
</ul>
 
Physical Requirements
<ul>
<li>Prolonged periods sitting at a desk, using a computer and phone</li>
<li>Must be able to communicate clearly over the phone and in person</li>
<li>Onsite presence required in our Lincoln, RI office (this is not a remote role)</li>
</ul>
 
Benefits
<ul>
<li>401(k) with company match</li>
<li>Paid vacation time (2 weeks after 3 months of employment)</li>
<li>Paid holidays</li>
<li>Paid professional training &amp; development</li>
<li>Paid continuing education for compliance and licensing</li>
<li>Company and individual performance incentives</li>
</ul>

<h3>Job Description</h3>
Job Description
Our client, a leading manufacturing organization, is seeking a Customer Service Representative to join their team.&nbsp; As a Customer Service Representative, you will be part of the Customer Support Department supporting sales, marketing, manufacturing, and engineering teams. The ideal candidate will demonstrate excellent communication skills, proactive problem-solving abilities, and a strong desire to deliver exceptional service, which will align successfully in the organization.
Job Title: Customer Service Representative
Location: Poughkeepsie, NY
Pay Range: $24.00-$25.00/hr
Shift: 6:00am - 2:30pm, Monday through Friday &nbsp;
What's the Job?
<ul>
<li>Receive and respond to customer requests for pricing, delivery, and order status information.</li>
<li>Collaborate closely with Sales &amp; Marketing, Manufacturing, and Engineering teams to ensure timely and accurate responses.</li>
<li>Proactively manage key customer contracts, orders, and RFQ’s (request for quotes) to maintain high service levels.</li>
<li>Process and maintain order and production information within the Epicor ERP system.</li>
<li>Provide excellent customer service to foster long-term relationships and customer satisfaction.</li>
</ul>
What's Needed?
<ul>
<li>High School Diploma or equivalent required; Associates or Bachelors degree preferred.</li>
<li>1-3 years of experience in B2B Customer Service, preferably in a manufacturing environment.</li>
<li>ERP experience strongly preferred (e.g., Epicor, SAP, Oracle).</li>
<li>Proficiency in Microsoft Office applications (Word, Excel, Access).</li>
<li>Willingness to learn and develop administrative skills with training and support.</li>
</ul>
What's in it for me?
<ul>
<li>Opportunity to work with a dynamic and supportive team in a reputable organization.</li>
<li>Development of valuable skills in ERP systems and customer service management.</li>
<li>Potential for career growth within the company.</li>
<li>Engaging work environment that values diversity and inclusion.</li>
<li>Consistent work schedule with weekends off.</li>
</ul>
Upon completion of waiting period associates are eligible for:
<ul>
<li>Medical and Prescription Drug Plans</li>
<li>Dental Plan</li>
<li>Supplemental Life Insurance</li>
<li>Short Term Disability Insurance</li>
<li>401(k)</li>
</ul>
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –&nbsp;creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

<h3>Job Description</h3>
Job Description
Job Title: Administrative Support
Job Description
The Customer Service Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
<ul>
<li>Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.</li>
<li>Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.</li>
<li>Refer unresolved customer grievances to designated departments for further investigation.</li>
<li>Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.</li>
<li>Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. </li>
</ul>
Essential Skills
<ul>
<li>Customer service oriented with a focus on providing information in response to inquiries about products and services.</li>
<li>Strong verbal and written communication skills.</li>
<li>Attention to detail and customer service skills.</li>
<li>Interpersonal skills and the ability to work independently.</li>
<li>Ability to accurately document and record customer/client information.</li>
<li>Previous experience with computer applications, such as MS Outlook or data entry software.</li>
</ul>
Additional Skills &amp; Qualifications
<ul>
<li>High school diploma or GED preferred.</li>
<li>0-2 years of customer service related experience required.</li>
<li>1+ year of experience in customer service with active interactions/communications with customers.</li>
<li>Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.</li>
<li>Knowledge of Microsoft Office/Excel/Word.</li>
<li>Proficiency in computer operations.</li>
</ul>
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type &amp; Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.

About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

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