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<h3>Job Description</h3>
Job Description
Job Title: Client Manager
Reports To: The Client Manager will report to the Client Director, Managing Vice President, or equivalent leadership. 
Job Overview:
The Client Manager (CM) is responsible for managing customer service staff based in multiple locations within a specified geographical territory. The CM will be a highly visible leader within their employee organizations and is ultimately responsible for ensuring SPS meets and/or exceed Service Level Agreements at client locations. 
The CM is usually dedicated to a specific client and may have multiple levels of leadership as direct reports. Indirect reports will consist of, but not limited to employees working in Reception/Concierge, Mail/Shipping/Warehousing/Courier Services, Hospitality to Administrative and/or service level roles. From a business perspective, the CM will assist the Operations Director in managing P&amp;L, Client relationships at multiple sites, providing solutions to customer concerns and partnering with Human Resources to hire staff and effectively manage their teams. 
Duties and Responsibilities:
<ul>
<li>Ensures service delivery excellence for assigned locations. </li>
</ul>
<ul>
<li>Manage the receipts, delegations and successful completions of all client requests. </li>
</ul>
<ul>
<li>Meets all client and SPS deadlines. </li>
</ul>
<ul>
<li>Ensures all site leadership effectively manage all resources within the operation including people, hardware/software and facilities. </li>
</ul>
<ul>
<li>Ensures all site leadership have proper coverage per the service level agreement. This includes ensuring floater coverage and the effective partnership with Human Resources to hire any outside staff as needs arise. </li>
</ul>
<ul>
<li>Ensures managers/supervisors maintain a safe working environment for the SPS staff on site. </li>
</ul>
<ul>
<li>Tracks all client requests using the approved tracking mechanism. </li>
</ul>
<ul>
<li>Maintains metrics for monthly reporting of KPIs/SLAs. </li>
</ul>
<ul>
<li>Oversees all equipment, supply and messenger vendors to comply with SPS contract. </li>
</ul>
<ul>
<li>Regularly visits assigned locations to ensure teams are compliant with all defined SLAs, company and client operating procedures to include, but not limited to safety, health and human resource guidelines. </li>
</ul>
<ul>
<li>Documents any incidents and inform client and SPS immediately. </li>
</ul>
<ul>
<li>Oversees financial performance. </li>
</ul>
<ul>
<li>Assists National Manager to maintain site P&amp;Ls are at proforma levels or above. </li>
</ul>
<ul>
<li>Consistently executes all deadlines met for payroll, billing &amp; A/R collection for all locations. </li>
</ul>
<ul>
<li>Oversees monthly budget forecasts for various accounts. </li>
</ul>
<ul>
<li>Helps to facilitate growth within existing account sites year-over year. </li>
</ul>
<ul>
<li>Insures smooth and sustained client &amp; employee engagement. </li>
</ul>
<ul>
<li>Maintains Client Satisfaction Index ("CSI") at or above previous score. </li>
</ul>
<ul>
<li>Participates in monthly and quarterly client business reviews. </li>
</ul>
<ul>
<li>Maintains Employee Satisfaction Index ("ESI") at or above previous score. </li>
</ul>
<ul>
<li>Participates in SPS sponsored events. </li>
</ul>
<ul>
<li>Establishes and maintains accountability to National Operations Manager. </li>
</ul>
<ul>
<li>Coaches, develops and cross trains operations team to grow their careers. </li>
</ul>
<ul>
<li>Sets and communicates to each staff member individual responsibilities, operational issues/concerns, daily goals, service improvements and customer expectations. </li>
</ul>
<ul>
<li>Develops, appraises, and counsels staff to reduce turnover, improve employee satisfaction and increase promotability of staff members. </li>
</ul>
<ul>
<li>Maintains consistent documentation monitoring the status of each employee. </li>
</ul>
<ul>
<li>Provides annual employee performance evaluations and reviews as directed by SPS. </li>
</ul>
<ul>
<li>Insures operational excellence. </li>
</ul>
<ul>
<li>Demonstrates strict adherence to all SPS policies &amp; procedures. </li>
</ul>
<ul>
<li>Serves as a knowledge resource regarding SPS policies and procedures. </li>
</ul>
<ul>
<li>Exceeds all contractual and client KPIs/SLAs. </li>
</ul>
<ul>
<li>Immediately reports any personnel, security or data breach incidents to SPS leadership team. </li>
</ul>
<ul>
<li>Proactively institutes the SPS Governance Model to ensure client satisfaction. </li>
</ul>
<ul>
<li>Manages a defined collection of multiple SPS sites within a national client operation. </li>
</ul>
<ul>
<li>Standardizes policies and procedures, including statistical monthly reporting and benchmarks. </li>
</ul>
<ul>
<li>Drives operational improvements and solution design. </li>
</ul>
<ul>
<li>Troubleshoots and resolves all client, site management and site staff issues. </li>
</ul>
<ul>
<li>Coordinates, implements and oversees any special projects. </li>
</ul>
<ul>
<li>Coordinates and leads vendor partner negotiations. </li>
</ul>
<ul>
<li>Managed site financials in terms of hours, gross margin spread, profitability and growth </li>
</ul>
<ul>
<li>Serve as a knowledgeable resource regarding OSHA, EEOC and process for handling complaints. </li>
</ul>
<ul>
<li>Manages direct reports including managerial staff. </li>
</ul>
<ul>
<li>Assists in the development of training materials and execution of formal training sessions. </li>
</ul>
<ul>
<li>Supports business development internally and as directed. </li>
</ul>
<ul>
<li>Maintains consistent communication with client and SPS at all levels. </li>
</ul>
Competencies: 
<ul>
<li>Results-oriented. </li>
</ul>
<ul>
<li>Driven by client satisfaction. </li>
</ul>
<ul>
<li>Strong integrity, solid business ethics. </li>
</ul>
<ul>
<li>Excellent presentation and interpersonal skills. </li>
</ul>
<ul>
<li>Excellent English written and oral communication skills. </li>
</ul>
<ul>
<li>Expert in customer service skills, professional attitude and appearance. </li>
</ul>
<ul>
<li>Good organizational skills. </li>
</ul>
<ul>
<li>Ability to maintain confidentiality. </li>
</ul>
<ul>
<li>Attention to detail. </li>
</ul>
<ul>
<li>Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information. </li>
</ul>
<ul>
<li>Able to convey information and ideas through speech in ways that others will understand. </li>
</ul>
<ul>
<li>Able to listen to and understand information and ideas presented through spoken words and sentences. </li>
</ul>
<ul>
<li>Able to speak clearly so listeners understand, identify and understand the speech of another person. </li>
</ul>
<ul>
<li>Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting. </li>
</ul>
<ul>
<li>Flexibility in dealing with simultaneous projects. </li>
</ul>
Qualifications and Education Requirements:
<ul>
<li>High School Diploma (or equivalent) required. Bachelor's Degree or higher preferred. </li>
</ul>
<ul>
<li>Minimum of 7-10+ years of experience in high-level relationship building and operational management. </li>
</ul>
<ul>
<li>Previous multi-site management experience is highly preferred since the COM may oversee employee organizations of 30-50+ employee based in multiple locations. </li>
</ul>
<ul>
<li>Program/Project Management experience is a plus. </li>
</ul>
<ul>
<li>Proven ability to successfully coach/train/mentor front line managers and staff. </li>
</ul>
<ul>
<li>Ability to build business relationships and interact effectively with "C" level executives </li>
</ul>
<ul>
<li>Solid understanding of selling skills. </li>
</ul>
<ul>
<li>Exceptional computer skills. </li>
</ul>
<ul>
<li>Industry related experience a plus. </li>
</ul>
<ul>
<li>Driven by client satisfaction, with proven track record of diplomacy and ownership. </li>
</ul>
<ul>
<li>Strong integrity, solid business ethics . </li>
</ul>
<ul>
<li>Strong team approach to account management. </li>
</ul>
<ul>
<li>Creative strategic thinking and performance. </li>
</ul>
<ul>
<li>Required to maintain an overall professional appearance and attitude. </li>
</ul>
<ul>
<li>Adhere to all policies and procedures required. </li>
</ul>
Physical Demands:
<ul>
<li>Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. </li>
</ul>
<ul>
<li>Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. </li>
</ul>
<ul>
<li>Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). </li>
</ul>
<ul>
<li>Physically able to talk on the phone and input data simultaneously. </li>
</ul>
<ul>
<li>Ability to lift or move 40 lbs. or greater frequently. </li>
</ul>
<ul>
<li>Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness. </li>
</ul>
Travel: Some travel is required for this position. Approximately up to 25%.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
About SPS:
SPS is an award-winning employer of choice offering innovative Enterprise Workplace Solutions and Technology Business Solutions to our clients throughout North America including many Fortune 500 companies. A career with SPS includes a robust onboarding and training program to help you unlock your career path possibilities. 
In North America, our services include office services such as reception/lobby concierge, mail center, and conference room management in addition to document processing services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, legal, insurance, technology, higher education, advertising, and other professional services, including many Fortune 500 companies. 
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity, and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
We encourage candidates to review all our job listings and learn more about SPS at our company website <a href="http://www.spsglobal.com" target="_blank">www.spsglobal.com</a>. 
SPS. The Power of Possibility.
Pay Range$110,000—$130,000 USD
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul>
<li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li>
</ul>
About SPS
 is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
 is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

Client Manager - Legal

<h3>Job Description</h3>
Job DescriptionSalary: 
We are a fast-growing medical communications agency with offices in Zurich, Switzerland and New York, NY. Our team of experienced medical communications professionals help our clients in the pharmaceutical and biotech industry devise and implement transformative medical communications solutions that engage, inspire, and educate. We do this by bringing together a unique mix of knowledgeable, experienced and intuitive medical strategists, medical writers, designers, illustrators, and marketers. Visit ourwebsite for more information about our company.
 
We want to expand our dynamic team with a Manager, Client Partnerships.
 
By offering direct client engagement, we provide an accelerated career path that rewards innovative thinking, individuality, and a hunger for learning and teaching. We offer a dynamic and international working environment with many opportunities for career development, a competitive salary, and an attractive benefits package, including a flexible work-from-anywhere policy and up to 30 days PTO.
 
Responsibilities
<ul>
<li>Grows key accounts by building long-term strategic partnerships with clients;</li>
<li>Actively identifies and cultivates new business opportunities within the pharmaceutical industry;</li>
<li>Develops strategic account plans and ensures periodic account targets are being met;</li>
<li>Acts as a consultant to pharmaceutical clients to help them find strong, effective, and innovative Medical Communications solutions;</li>
<li>Maintain accurate client records, keeping track of proposals and business opportunities in our CRM;</li>
<li>Serves as the client representative within a dedicated cross-functional account team, ensuring strategic prioritization and execution of projects;</li>
<li>Represents MedComms Experts at industry conferences;</li>
<li>Proactively stays abreast of the newest developments in Medical Affairs and Medical Communications;</li>
<li>Works in alignment with our core values - Care Deeply, We Before Me, Be Actively Present, Own the Outcome, and Live to Learn.</li>
</ul>
Qualifications
<ul>
<li>Minimum 3 years of work experience in a Medical Communications agency required</li>
<li>Excellent understanding of Medical Communications deliverables for Medical Affairs clients</li>
<li>Accurate and detail-oriented working style with a high degree of integrity, tact and confidentiality</li>
<li>Willing to travel to client meetings and medical congresses</li>
<li>Proficiency with Apple Devices and G-Suite Office Tools, preferred</li>
</ul>
Core Competencies
Business Insight - Applies knowledge of business goals and the marketplace to advance the organizations goals.
Client Focus - Builds strong client relationships and delivers client-centric solutions.
Plans and Aligns - Plans and prioritizes work to meet commitments aligned with organization goals.
Resourcefulness - Secures and deploys resources effectively and efficiently.
Balances Stakeholders - Anticipates and balances the needs of multiple stakeholders.
 
Apply Now
We are looking for intellectually voracious individuals with a passion for improving patients lives through transformative medical communications and education. If you are infinitely curious about medical science and demonstrate a relentless determination to make the complex simple we want to hear from you!
 
MedComms Experts is an equal opportunity employer. We do not discriminate in any aspect of employment against any person on account of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity and expression, disability, veteran status, or any other characteristic protected by law.
 remote work

Manager, Client Partnerships

<h3>Job Description</h3>
Job Description
Job Summary: We are seeking a Client Service Manager to oversee a team of client service representatives and ensure the satisfaction of our clients. The ideal candidate will be responsible for resolving client issues, developing strategies to improve client satisfaction, and maintaining strong relationships with key clients. Qualifications: - Bachelor's degree in Business Administration, Management, or related field. - Proven experience in a client-facing role, preferably in a supervisory or managerial position. - Exceptional communication and interpersonal skills. - Strong leadership abilities with a focus on team development. - Ability to analyze data and generate actionable insights to improve client services. - Proficiency in CRM software and Microsoft Office Suite. Responsibilities: - Manage a team of client service representatives and provide leadership and guidance. - Develop and implement strategies to improve client satisfaction and retention. - Address client issues and concerns in a timely and effective manner. - Build and maintain relationships with key clients to ensure long-term partnerships. - Analyze client feedback and data to identify areas for improvement in service delivery. - Collaborate with cross-functional teams to enhance the overall client experience. - Monitor key performance indicators related to client services and take corrective action when necessary.

Client Service Manager

<h3>Job Description</h3>
Job Description
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
 
Responsibilities
<ul>
<li>Receives/responds to incoming calls from referral sources/potential clients and exchanges information to identify the clients' needs and consults with Director of Clinical Management to determine the Company's ability to meet them.</li>
<li>Completes all viable referrals by setting up and carrying out pre-screening assessments, completion of pre-screening reports, and preparation of case proposals and other related pre-admission paperwork (i.e., obtains authorization for payment, coordinates availability of an appropriate treatment team).</li>
<li>Oversees, directs and supervises field staff assigned in assisting with pre-screening process.</li>
<li>Accesses national/state/company account information, including the account names and terms of contracts or other past payer agreements, as appropriate.</li>
<li>Consults with third party representatives regarding client benefit coverage, client financial responsibility, company service authorization and specific reimbursement procedures. Presents company’s services, interprets potential reimbursement options and negotiates reimbursement levels with third party payer.</li>
<li>Contacts referral sources to advise them of case acceptance and provides information on the clinical team responsible for client's case.</li>
<li>Develops/maintains a working knowledge of all services/resources provided by the Company and services available within the community. Assists in identifying alternative community service sources when company solutions are not appropriate or available.</li>
<li>Maintains relationships with standard referral sources and payer case managers. Contacts identified referral sources and seeks referrals as appropriate. Records outcome of calls and keeps the SAR informed. </li>
<li>Monitors/tracks referral sources' satisfaction levels, tracks/reports on conversion ratios and provides summary reports to management at requested intervals.</li>
<li>Implements/maintains, with the up line management, operational processes to ensure compliance with Company policies, requirements and regulatory mandates.</li>
<li>Adheres to and participates in Company’s mandatory HIPAA privacy program/practices and Business Ethics and Compliance programs.</li>
<li>Participates in quarterly growth planning meetings/activities including discussions around staffing and recruitment needs.</li>
<li>Participates in special projects and performs other duties as assigned.</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor's degree in a human services field or nursing field. </li>
<li>Valid driver's license.</li>
<li>Must have two years of experience with case management or related discipline</li>
<li>Must be able to communicate both verbally and in writing.</li>
</ul>

Client Services Manager

<h3>Job Description</h3>
Job DescriptionDescription:
<ul>
<li>Do you enjoy providing exceptional customer service to your clients?</li>
<li>Do you have a passion for the green industry?</li>
<li>Do you have a natural ability to build and maintain relationships with customers and close deals? </li>
<li>Are you a skilled and passionate person with a track record of success in sales?</li>
<li>Do you enjoy being a part of an amazing team and awesome culture?</li>
</ul>
If so, this position and Terra Green may be a great fit for you! 
 
Summary
Terra Green Precision Landscapes is a growing, full-service landscape company that is driven by its mission and core values. Our goal is to be the most responsible, effective, and respected full-service landscaping company in the Charlotte region. We offer a wide array of services such as landscape maintenance, design-build, irrigation, turf and ornamental, as well as landscape enhancements. In order to better fulfill its mission Terra Green is in search of an experienced, hard-working, and driven Client Relationship Manager to join our team.
 
Responsibilities
<ul>
<li>Develop strong relationships with clients through frequent and clear communication, mutual trust and ability to meet clients’ needs as well as develop win-win opportunities for the customer and the company</li>
<li>Identify and pursue new business opportunities </li>
<li>Ensure that quality expectations and specifications are being met/exceeded</li>
<li>Manage a portfolio of maintenance contracts and serve as our clients’ primary contact to ensure timely solutions, satisfaction and quality services</li>
<li>Write and negotiate contract renewals</li>
<li>Meet and exceed sales targets</li>
<li>Conduct property inspections, client meetings and site visits to ensure that our maintenance operations are delivering on our commitment to innovative solutions and safe work practices</li>
<li>Identify and develop enhancement proposals for portfolio clients</li>
<li> Stay up-to-date with industry trends and developments </li>
</ul>
 
Benefits
<ul>
<li>Signing Bonus</li>
<li>Health Benefits (Health, Dental, Vision, Life)</li>
<li>Paid Holidays</li>
<li>Paid Vacation</li>
<li>Learning Opportunities</li>
<li>Retirement Savings Plan (with Company Match)</li>
<li>Referral Bonus</li>
<li>Bonus/Commission/Incentive Pay</li>
<li>Company Vehicle</li>
<li>Cell Phone</li>
<li>Computer</li>
<li>Bonus/Incentive Pay</li>
<li>Excellent Work Culture and Environment</li>
</ul>
 
Requirements:
 
<ul>
<li>Degree in landscaping, horticulture or a related discipline</li>
<li>Strong organization skills and attention to detail</li>
<li>Previous experience in account management is preferred</li>
<li>Training and previous experience in landscaping and horticultural practices</li>
<li>Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Google Suite</li>
<li>Valid Driver's License</li>
<li>Excellent verbal and written communication skills</li>
</ul>
#ZR

Client Relationship Manager

<h3>Job Description</h3>
Job Description
Join a dynamic, fast-paced insurance team in Irvine, CA where leadership, collaboration, and client satisfaction are key! We're looking for a&nbsp; hands on&nbsp;Client Services Manager to lead a talented group of Account Representatives and Managers supporting high-profile clients.
In this role, you will:
<ul>
<li>Oversee daily operations and ensure exceptional client service</li>
<li>Manage and mentor a high-performing remote/hybrid team</li>
<li>Drive project success from setup through delivery</li>
<li>Collaborate with IT, Operations, and Business Development teams</li>
<li>Build and maintain strong client relationships</li>
<li>Work hands on alongside your team handling clients' needs</li>
<li>Play a key role in strategy and process improvements</li>
</ul>
We're looking for someone with:
<ul>
<li>A Bachelor's degree</li>
<li>5+ years in customer service</li>
<li>4+ years of management experience</li>
<li>Strong communication, organizational, and leadership skills</li>
<li>Ability to prioritize and remain calm in a fast paced environment</li>
<li>Proficient in Excel, Word &amp; PowerPoint</li>
<li>Technically savvy, and can pick up new software quickly</li>
</ul>
If you're passionate about leading teams and exceeding client expectations, we’d love to connect!
PandoLogic. Keywords: Client Services Manager, Location: Los Angeles, CA - 90034 , PL: 597390432

<h3>Job Description</h3>
Job Description
Job Location: Oahu, Hawaii&nbsp;
Our client, a well-established&nbsp;F&amp;B marketing specialist firm, is searching for an experienced Client Services Manager to join its growing and dynamic team. The position is full onsite,&nbsp;Monday to Friday, 8:30 AM – 5:30 PM, with some off-hours required for client-facing events and presentations. The salary range is $55-65kk.&nbsp;
Description:&nbsp;
<ul>
<li>
Develop strong relationships with day-to-day brand partners and cross-functional team members&nbsp;
</li>
</ul>
<ul>
<li>
Manage assigned account marketing activities calendar&nbsp;
</li>
</ul>
<ul>
<li>
Prepare meeting agendas&nbsp;
</li>
</ul>
<ul>
<li>
Schedule and help run client meetings as required&nbsp;
</li>
</ul>
<ul>
<li>
Report on client Work In Progress (WIPs) at internal meetings with the production team&nbsp;
</li>
</ul>
<ul>
<li>
Assist in developing marketing strategies for clients.&nbsp;
</li>
</ul>
<ul>
<li>
Facilitate the development of breakthrough, effective integrated campaigns through strategic development, creative development, production, measurement, and optimization&nbsp;
</li>
</ul>
<ul>
<li>
Collaborate with Client Services / Project Management to ensure projects are delivered on time and on budget&nbsp;
</li>
</ul>
<ul>
<li>
Own and maintain key Account documentation, including status reports, trafficking sheets, legal feedback, etc.&nbsp;
</li>
</ul>
<ul>
<li>
Serve as the Account team’s knowledge expert on the brand heritage, campaign history, competitive landscape, and industry news&nbsp;
</li>
</ul>
<ul>
<li>
Champion and contribute to a culture of diversity, inclusion, personal growth, winning, and fun&nbsp;
</li>
</ul>
<ul>
<li>
Assist with new client presentations and on-boarding as required&nbsp;
</li>
</ul>
<ul>
<li>
Generate post meeting minutes and or recaps for clients and team as required&nbsp;
</li>
</ul>
<ul>
<li>
Perform all other duties assigned&nbsp;
</li>
</ul>
Requirements:&nbsp;
<ul>
<li>
Bachelor's Degree and a minimum of 3-5 years of marketing experience in restaurant or retail marketing&nbsp;
</li>
</ul>
<ul>
<li>
Strong interpersonal and communication skills&nbsp;
</li>
</ul>
<ul>
<li>
Experience collaborating with cross-functional teams in the development of successful campaigns&nbsp;
</li>
</ul>
<ul>
<li>
The ability to develop trusted relationships with clients built on a shared understanding of their goals, objectives, and business needs&nbsp;
</li>
</ul>
<ul>
<li>
The optimism to think bigger, the curiosity to dig deeper, and the passion for doing better&nbsp;
</li>
</ul>
<ul>
<li>
Determination, courage, and ingenuity in the face of obstacles, deadlines, ambiguity, and healthy conflict&nbsp;
</li>
</ul>
<ul>
<li>
An infatuation with great food experience, customer service, a love of brands, and a lifelong affair with all things creative&nbsp;
</li>
</ul>
Featured benefits&nbsp;
<ul>
<li>
100% company-paid medical and dental insurance
</li>
</ul>
<ul>
<li>
Vision insurance&nbsp;&nbsp;
</li>
<li>
401(k) with a 4% company match&nbsp;
</li>
</ul>
Company DescriptionBlue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs. Our agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level. 
<h3>Company Description</h3>
Blue Chip Staffing LLC is a premier family-owned nationwide staffing agency, dedicated to connecting top-tier talent with exceptional opportunities. Our founder, who began his career at Robert Half, leveraged his expertise to build a company rooted in delivering outstanding staffing solutions tailored to client needs.\r\n\r\nOur agency proudly serves clients nationwide, providing comprehensive staffing solutions across all 50 states. While we have a strong presence in key regions, our commitment extends far beyond individual locations. Our talented team is dedicated to supporting businesses across the country, offering a personalized and results-driven approach to recruitment that ensures success on every level.

<h3>Job Description</h3>
Job Description
Join a dynamic, fast-paced insurance team in Irvine, CA where leadership, collaboration, and client satisfaction are key! We're looking for a&nbsp; hands on&nbsp;Client Services Manager to lead a talented group of Account Representatives and Managers supporting high-profile clients.
In this role, you will:
<ul>
<li>Oversee daily operations and ensure exceptional client service</li>
<li>Manage and mentor a high-performing remote/hybrid team</li>
<li>Drive project success from setup through delivery</li>
<li>Collaborate with IT, Operations, and Business Development teams</li>
<li>Build and maintain strong client relationships</li>
<li>Work hands on alongside your team handling clients' needs</li>
<li>Play a key role in strategy and process improvements</li>
</ul>
We're looking for someone with:
<ul>
<li>A Bachelor's degree</li>
<li>5+ years in customer service</li>
<li>4+ years of management experience</li>
<li>Strong communication, organizational, and leadership skills</li>
<li>Ability to prioritize and remain calm in a fast paced environment</li>
<li>Proficient in Excel, Word &amp; PowerPoint</li>
<li>Technically savvy, and can pick up new software quickly</li>
</ul>
If you're passionate about leading teams and exceeding client expectations, we’d love to connect!
PandoLogic. Keywords: Client Services Manager, Location: South Gate, CA - 90280 , PL: 597390538

<h3>Job Description</h3>
Job Description
Join a dynamic, fast-paced insurance team in Irvine, CA where leadership, collaboration, and client satisfaction are key! We're looking for a&nbsp; hands on&nbsp;Client Services Manager to lead a talented group of Account Representatives and Managers supporting high-profile clients.
In this role, you will:
<ul>
<li>Oversee daily operations and ensure exceptional client service</li>
<li>Manage and mentor a high-performing remote/hybrid team</li>
<li>Drive project success from setup through delivery</li>
<li>Collaborate with IT, Operations, and Business Development teams</li>
<li>Build and maintain strong client relationships</li>
<li>Work hands on alongside your team handling clients' needs</li>
<li>Play a key role in strategy and process improvements</li>
</ul>
We're looking for someone with:
<ul>
<li>A Bachelor's degree</li>
<li>5+ years in customer service</li>
<li>4+ years of management experience</li>
<li>Strong communication, organizational, and leadership skills</li>
<li>Ability to prioritize and remain calm in a fast paced environment</li>
<li>Proficient in Excel, Word &amp; PowerPoint</li>
<li>Technically savvy, and can pick up new software quickly</li>
</ul>
If you're passionate about leading teams and exceeding client expectations, we’d love to connect!
PandoLogic. Keywords: Client Services Manager, Location: Lake Forest, CA - 92630 , PL: 597390564

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