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<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for Client Services Manager in Greenville, SC!
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics </li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Comparable experience staffing/scheduling at a home care agency preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skill</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Greenville Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#LIRX #JoinBayada-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Client Services Manager

<h3>Job Description</h3>
Job Description
Job Title: Manager, Client Services
Work Location: New York, New York 
Start Date: ASAP
Whalar is the leading, most awarded, independent Creator and Social agency. We transform brands into cultural drivers by unlocking the full creative power of Creators. 
We go beyond the conventional social and influencer strategy. We have the technology and methodology to tap into the beating pulse of communities, listen to nuances that move culture, and connect brands in ways that make them unforgettable.
With hubs in London, Berlin, New York, and Los Angeles, our reach is global.
About Client Services:
The Client Services team has ultimate responsibility for the creative output and flawless execution of our campaigns and programs. The team has a helicopter view over all parts of a collaboration and will work with the expert teams and specialist partners (both internally and externally) to bring a brand's creative vision to life.
The team has three core functions: 
<ol>
<li>Oversee campaign, budgets and timing across assigned programs</li>
<li>Act as the central resource that brings in the right expertise at the right time </li>
<li>Facilitate retention and client satisfaction through excellent operational and servicing standards, and quality creative output</li>
</ol>
About the role:
In this role, you will oversee the end-to-end delivery of influencer and creator campaigns, managing daily operations including budgeting, timelines, and cross-functional coordination. You'll support the team in client management, sourcing talent, handling contracts, creating briefs, and ensuring smooth campaign execution. You'll also play a key role in both internal and client-facing meetings, offering strategic insight grounded in a strong understanding of the brand, creator roster, and campaign objectives.
Here's what you'll do day-to-day:
<ul>
<li>Project manage, organize and direct the day-to-day operations of campaign delivery. This includes: managing budgets, timelines, and supporting the team for creator sourcing, contracting, briefing and campaign management</li>
<li>Lead calls with creators and clients confidently and independently</li>
<li>Manage communications with creators for multiple campaigns simultaneously</li>
<li>Lead or be an active participant on internal and external meetings, adding value with keen knowledge of the brand, roster of creators, strategy and campaign goals/ KPIs</li>
</ul>
Here's what we're looking for:
<ul>
<li>Have 4-6 years' agency or brand experience, including team management</li>
<li>Have strong detail-oriented communication, organizational and interpersonal skills</li>
<li>Experienced in executing paid creator marketing initiatives </li>
<li>Strong social skills, an outgoing nature, and the ability to build strong relationships with creators and clients</li>
<li>Reliability. A self-starter who is comfortable working independently to orchestrate campaign communications with a detail-oriented approach</li>
<li>The ability to multitask and handle multiple campaign timelines, creator and client communications simultaneously</li>
<li>Resourcefulness and the drive to build relationships internally. Leverage resources within the agency to learn and cross-share new processes and skills for continuous improvement</li>
<li>Have a solid understanding of the social media advertising ecosystem and an insatiable appetite for learning about industry innovations</li>
<li>Appreciate and understand the value of creativity</li>
<li>Thrive in an environment where collaboration, flexibility and scrappiness are valued more than job titles, rigid structure and legacy ways of working</li>
<li>Be a curious self-starter with a problem-solving mindset and a proactive 'can do' attitude</li>
</ul>
The salary range for this role is $60,000 - $75,000 and serves as a general guideline reflecting the potential compensation for the role. The final salary offer will be determined based on a comprehensive evaluation of factors such as the candidate's experience, expertise, alignment with the position's requirements, and, ultimately budget approvals.
Our values:
At Whalar, diversity, equity, and inclusion (DEI) isn't just a statement, it's our collective strength. Our people are our superpower. A diverse team and inclusive leadership have shaped Whalar since our inception in 2016, fueling a constant evolution of growth. We champion a culture of respect and empathy, fostering a sense of belonging that transcends demographics. We hire individuals of all backgrounds and empower them to thrive, challenge stereotypes, and actively break societal barriers. 
The perks:
Whalar provides flexible benefits and collaborative work environments/experiences, so employees can work productively in a setting that best and uniquely suits their needs.
<ul>
<li>Medical, Dental, Vision</li>
<li>25 days of PTO + Sick days + Winter break</li>
<li>Retirement planning with employer match</li>
<li>Monthly phone/internet reimbursement</li>
<li>Professional development stipend</li>
<li>New joiner Home office allowance </li>
<li>Fertility benefits</li>
<li>Up to 16 weeks of paid parental leave</li>
<li>Volunteer days</li>
<li>Identity theft protection &amp; Legal assistance</li>
<li>Company Paid Life &amp; Disability Insurance</li>
<li>Extra Voluntary Life Insurance Policy</li>
<li>Voluntary Hospital and Critical Illness Insurance</li>
<li>Voluntary Pet insurance</li>
<li>Employee Resource Groups</li>
</ul>
Whalar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Equal opportunity extends to all aspects of the employment relationship, including hiring, promotions, training, working conditions, compensation, and benefits.

Manager, Client Services

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Greenville Skilled Nursing Office located in Greenville, NC!
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics </li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Comparable experience staffing/scheduling at a home care agency preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skill</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Greenville Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#LIRX #JoinBayada-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job Description
As a member of the ShipBob Team, you will... 
<ul>
<li>Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won't just follow a playbook, you'll be actively building the future of ShipBob.</li>
<li>Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all sethigh standards and understand the importance oftransparency at all levels. We've created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.</li>
<li>Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.</li>
</ul>
Location: Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI 
Role Description:
The Manager, Client Acquisition is responsible for managing a team of Mid-Market Account Executives. They will focus on weekly pipeline reviews to ensure accurate forecasting and quota achievement as well as monitoring activity and output for the AE team. They will work closely with the Director of Client Acquisition team to ensure AE's have the tools and resources to be successful and are able to bring on new merchants who fit into ShipBob's Ideal Client Profile. They will also collaborate cross functionally to ensure we are providing solutions that will continue to push a steady stream of new customers and provide benefits to our existing customers. This role reports to the Director, Client Acquisition. 
What you'll do:
<ul>
<li>Conduct weekly pipeline reviews, tracking team performance. </li>
<li>Updating forecasting weekly for large accounts as well as the team's run rate to quota. </li>
<li>Monitor Salesforce reports and dashboards to ensure strong activity levels and pipeline health and take action to address gaps. </li>
<li>Coach and support Account Executives through regular 1:1s, call reviews, and real-time deal strategy, actively advising on or joining high-priority sales motions to help close key opportunities. </li>
<li>Collaborate closely with the Director of Client Acquisition and VP of North America Sales to implement sales tactics that spur pipeline generation, improve close rates, and support revenue growth. </li>
<li>Work with Sales Enablement to continue to foster growth in the sales process and ShipBob product and operations knowledge. </li>
<li>Foster a cross-functional feedback loop with Operations and Product teams to share merchant feedback and support continuous product and service improvement. </li>
<li>Identify and implement improvements to sales workflows to inspire efficiency, shorten the sales cycle, and increase conversion rates, for merchants who fit our Ideal Customer Profile. </li>
<li>Own performance management, including regular performance reviews and development planning for team members. </li>
<li>Stay informed on competitors and coach Account Executives on how to effectively position ShipBob's value against alternative solutions. </li>
<li>Support hiring and onboarding of new Account Executives and participate in mentorship programs to build a solid and scalable sales culture. </li>
<li>Additional duties and responsibilities as necessary. </li>
</ul>
What you'll bring to the table:
<ul>
<li>Minimum of 4 years of sales leadership experience, including motivating, coaching, and managing a high-performing sales team. </li>
<li>Established track record of success as an Account Executive or in a sales closing role; experience within the eCommerce, logistics, supply chain, or fulfillment industries preferred. </li>
<li>Culture carrier and positive influence with the ability to positively motivate others. </li>
<li>Deep understanding of sales metrics and their application to measure success. </li>
<li>High level of initiative with a 'get it done' attitude and great sense of teamwork. </li>
<li>Comfortable embracing change and more importantly, failure, and learning as we go. </li>
<li>Proactive in providing feedback and working with peers and colleagues to help improve the sales process. </li>
</ul>
Perks &amp; Benefits:
<ul>
<li>Medical, Dental, Vision &amp; Basic Life Insurance </li>
<li>Paid Maternity/Parental Leave Program </li>
<li>Flexible Time Off Program </li>
<li>Paid Sick Leave </li>
<li>Floating Holidays (2 days/year) </li>
<li>Wellness Days (1 day/quarter) </li>
<li>401K Match </li>
<li>Comprehensive Benefits Package &gt;&gt;&gt; <a href="https://www.shipbob.com/careers/" target="_blank">https://www.shipbob.com/careers/</a></li>
<li>See Our High-Performing Culture &gt;&gt;&gt; Check us out on Instagram (@lifeatshipbob) </li>
</ul>
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The full base pay range for this position in our compensation architecture is $94,225 - $157,041. In addition to base salary, the role includes the opportunity to receive and/or earn sales incentives based on Company's plans and in accordance with Company's policies. 
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn't the right fit for everyone, and that's okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today's global supply chain. 
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (<a href="https://www.shipbob.com/careers/culture/" target="_blank">https://www.shipbob.com/careers/culture/</a>).
About Us: 
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Manager, Client Acquisition

<h3>Job Description</h3>
Job Description
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Raleigh, NC Habilitation Office.
If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.
The Client Services Manager will:
<ul>
<li>Provide superior customer service and quality home care</li>
<li>Focus on managing coordination of client services and emergent scheduling issues</li>
<li>Manage your Client Services Manager caseload while proactively growing it</li>
<li>Build lasting relationships with clients, referral sources, payors and community organizations</li>
<li>Develop strong, communicative relationships with the team</li>
<li>Maintain effective fiscal management of your caseload by monitoring metrics</li>
<li>Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees </li>
</ul>
Qualifications for a Client Services Manager:
<ul>
<li>Bachelor degree is required</li>
<li>Scheduling experience required</li>
<li>Experience with the I/DD population preferred</li>
<li>Prior medical office or home care experience preferred</li>
<li>Prior supervisory experience a plus</li>
<li>Demonstrated record of successfully taking on increased responsibility (goal achievement)</li>
<li>Ambition to grow and advance beyond current position</li>
<li>Strong computer skills required (electronic medical record)</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Why you'll love BAYADA:
<ul>
<li>Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.</li>
<li>Impactful Work- Make a meaningful impact in the Raleigh Community</li>
<li>Weekly Pay- Consistent weekly paychecks to keep your finances on track.</li>
<li>Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered</li>
<li>Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.</li>
<li>Career Growth- Advancement opportunities to help you grow in your career.</li>
<li>Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.</li>
</ul>
Join BAYADA and be a part of a team dedicated to providing exceptional home health care to our clients.
#JoinBAYADA-RX
#LI-RX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

<h3>Job Description</h3>
Job Description
Client Service Manager (CSM) 📍 Farmington, Michigan | 💼 Full-time | &amp;#x1F4B0; $52,000–$58,000/year
About Centria Healthcare: Founded in 2009, Centria Healthcare delivers high-quality, in-home care for pediatric and post-MVA clients. Our team of compassionate nurses and aides is dedicated to making a difference. We value work-life balance and believe our people are our greatest asset.
Position Summary: As a Client Service Manager, you'll oversee in-home care delivery for clients with catastrophic injuries or illnesses. You'll manage a team of healthcare professionals, coordinate logistics, support hiring and HR functions, and serve as the primary point of contact for clients and care teams.
Key Responsibilities:
<ul>
<li>Manage a team of healthcare professionals (Nurses, Aides, etc.)</li>
<li>Communicate regularly with clients and resolve issues promptly</li>
<li>Coordinate scheduling, staffing, and client needs</li>
<li>Source, interview, and onboard new staff</li>
<li>Conduct performance reviews and disciplinary actions as needed</li>
<li>Collaborate with operations, referral sources, and internal departments</li>
<li>Maintain compliance with healthcare standards and company policies</li>
<li>Participate in on-call rotation (approx. once every 2 months)</li>
<li>Support business growth, process improvement, and referral satisfaction</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree or equivalent experience</li>
<li>Strong interpersonal, communication, and organizational skills</li>
<li>Experience in fast-paced, customer-facing roles</li>
<li>Ability to lead teams, manage priorities, and resolve issues under pressure</li>
<li>Problem-solving, negotiation, and mentoring skills</li>
</ul>
Work Environment:
<ul>
<li>Monday–Friday, 8:30am–6:00pm, with occasional extended hours</li>
<li>Some bending, reaching, and lifting (up to 50 lbs)</li>
<li>Prolonged periods sitting, using computers, and viewing screens</li>
</ul>
Centria is an equal opportunity employer that values diversity.

Client Service Manager

<h3>Job Description</h3>
Job DescriptionDescription:
 Client Services Manager is the liaison between the client and Service Desk and acts as the main point of escalation for the client. Client Service Manager plays a key role in Quality Assurance and is responsible for tracking, presenting, and upholding KPIs and SLAs according to company standards and client contracts. Excellent communication, customers service, and IT/EMR skills are required to work effectively across the entire Service Desk Team, which includes Service Desk Agents, Team Leads, Management, Executives, and Clients. 
Essential Duties and Responsibilities (include the following. Other duties may be assigned.) 
<ul>
<li>Analyze and trend data to track and uphold client SLAs metrics. Develop strategy to ensure contract adherence. </li>
<li>Track Service Desk quality by evaluating technical skills, documentation accuracy, and adherence to client processes and workflows. Feedback is provided to Service Desk leadership or client. Client Service Manager may assist with implementing appropriate corrective actions as needed. </li>
<li>Present Service Desk metrics to clients on a weekly, monthly, or quarterly basis, as defined by client contract. </li>
<li>Develop 2-way partnership with clients which includes daily, weekly, or monthly communications. Advocate for the customer to ensure satisfaction and evolve with their needs. </li>
<li>Act as a liaison between client and Service Desk Agents or Leadership to ensure needs are met on both sides, and MTS is providing the best support possible. </li>
<li>Client Services Manager acts as point of escalation for Service Desk issues. </li>
<li>Serve as MTS representations during Major Incidents. </li>
<li>Participate in on-call rotation for Major Incidents </li>
<li>Participate and attend regular and impromptu meetings, as required by the client. This includes bridge lines for major incidences, upgrades, or outages. </li>
<li>Commit to continuous improvement both internally and with each client. </li>
<li>Lead and organize special projects which may include expanding the scope of service desk responsibilities or new client implementations. </li>
</ul>
Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
<ul>
<li>Strong leadership and communication skills </li>
<li>Previous experience in IT, IT Management, or Customer facing roles </li>
<li>Knowledgeable in Change Management and Major Incident Management </li>
<li>Skilled in utilizing reporting tools such as PowerBI and Excel </li>
<li>Must be able to travel onsite at least 3 days per week </li>
</ul>
Education and/or Experience
<ul>
<li>High school diploma or GED required; Bachelor’s Degree or equivalent experience preferred. </li>
<li>Three years of related experience, with one year in a lead or supervisory capacity, is required. </li>
<li>ITIL certification preferred </li>
</ul>

<h3>Job Description</h3>
Job Description
Note: This is a remote opportunity. Start a new career as a Client Success Manager with Procare HR!
At Procare HR, we're on a mission to transform workforce outcomes for care providers through our industry-focused HR services model. We offer comprehensive HR services, including payroll processing, benefits administration, workers compensation management, and general HR support. Our core values drive our culture, emphasizing positivity, curiosity, accountability, gratitude, and growth.
Why choose Procare HR?&nbsp;
<ul>
<li>Salary is $75,000 - $90,000/year | Credit given for experience</li>
<li>Great Benefits Available</li>
<li>This is a fully remote opportunity with occasional travel requirements</li>
</ul>
How you will make an impact:&nbsp;
As a Client Success Manager at Procare HR, you'll be the primary point of contact for your clients, managing their accounts, overseeing data and services, and ensuring they have the support they need. This position assists our clients in maximizing their UKG and HR systems, helping to ensure that they are able to streamline their operations.&nbsp;Suppose you have experience in benefits technology, HRIS systems, and payroll administration, and you’re eager to apply that expertise in customer engagement. In that case, this role might be the perfect fit for you!
What You'll Bring:
<ul>
<li>Bachelor's degree in business administration, Human Resources, or a related field.</li>
<li>Minimum of 3 years of&nbsp;experience in client or account management role.&nbsp;</li>
<li>Minimum&nbsp;of 3 years&nbsp;of experience HR functions such as payroll administration, benefits technology, or HRIS systems.</li>
<li>Minimum of 2 years of experience in senior living.&nbsp;</li>
<li>Proficiency in HRIS platforms (preferably UKG Ready).</li>
<li>Proficiency in&nbsp;CRMs (especially Salesforce)&nbsp;to manage customer data and projects.</li>
<li>Experience in PEO/HR Shared Services (Preferred).&nbsp;</li>
</ul>
Benefits Available:&nbsp;
<ul>
<li>Health insurance with company paid premium for employee only coverage</li>
<li>FSA and HSA options available&nbsp;</li>
<li>Company paid dental insurance for employee only coverage</li>
<li>Company paid life insurance</li>
<li>Company paid short- and long-term disability insurance</li>
<li>A 401K plan with company match and safe harbor contribution</li>
<li>Paid Time Off</li>
<li>Additional ancillary benefits including Vision, Critical Illness, Voluntary Life/AD&amp;D, and Accident&nbsp;</li>
</ul>
 Join us in reshaping the future of HR services!
To apply, please complete the required questionnaire. We accept applications on a rolling basis.
We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. 
Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. 
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Client Success Manager

<h3>Job Description</h3>
Job DescriptionWho we are&nbsp;&nbsp; COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future.&nbsp; &nbsp; Account Manager We are looking for a knowledgeable and customer-focused Client Account Manager to join our team. The Client Account Manager will serve as the primary point of contact for key clients, helping them optimize product use, and achieve their goals. This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share. Key Responsibilities: &nbsp;
<ul>
<li>Serve as the client’s point person for assigned accounts by working jointly with the Outside Sales rep on new client hand-offs and managing service project requests.</li>
<li>Proactively work to develop strong relationships with the key client decision-makers.</li>
<li>Identify client white space and opportunities to support our clients through expansion of products and services to achieve their business goals and achieve sales targets.</li>
<li>Gather client feedback and provide it to internal departments to enhance the quality of service&nbsp;as well as recommendations to add products or services.</li>
<li>Ensure clients’ needs and requests are satisfied on a timely basis.&nbsp;</li>
<li>Prepare for client discussions by understanding a client’s business, key decision makers, and current product or solution gaps before conducting unique touches or a formal business review. </li>
<li>Conduct business review sequences based on defined account segments to evaluate clients’ business needs. The AM should translate those needs into solutions supporting the client’s business goals and objectives.&nbsp;</li>
<li>Oversee the development of project and product quotes, pricing, and availability by working with internal teams to provide complete information to provide the client with an accurate and timely estimate or quote.</li>
<li>Promptly respond to calls and emails from clients, including answering questions problem-solving, and quarterbacking issues resolution or escalation with proper company resources.</li>
<li>Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team.</li>
<li>Accurate and timely submission of internal reports and required paperwork to management as directed.&nbsp;</li>
<li>When appropriate, as you identify “raving fans,” work to get referrals through the referral program and identify TCP case studies for our marketing team.</li>
<li>Attending weekly meetings and training as defined by the manager.</li>
</ul>
Key Qualifications:
<ul>
<li>Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).</li>
<li>3+ years of experience in account management, customer success, sales, or a related field.</li>
<li>Must have the desire to succeed and have a competitive, can-do spirit.&nbsp;&nbsp;</li>
<li>Exemplary high standards of client service, honesty, integrity, and endeavor.&nbsp;</li>
<li>Ability to use initiative in identifying, addressing, and resolving day-to-day issues and challenges.&nbsp;</li>
<li>Ability to communicate with peers and management clearly and promptly. </li>
<li>Ability to work in a broadly defined team, leveraging resources from across the company, including Services, Sales, Engineering, and Client Support.&nbsp;</li>
<li>two years of experience in a client relation, account management, or client success role preferred.</li>
<li>Ability to effectively prioritize numerous competing priorities.</li>
<li>Experience in selling or supporting technology to clients in a business environment preferred.</li>
<li>The innate ability to look beyond what’s on the surface of any client issue and articulate that need or problem to management and other support teams.</li>
<li>Proven ability in effectively managing client relationships and being a team player.&nbsp;</li>
<li>Able to quickly develop an understanding of financial solutions and knowledge to effectively communicate appropriate strategies and solutions to current clients&nbsp;to help them solve business issues.</li>
<li>Acquire a baseline knowledge of the product catalog not as a technical expert but to assist a customer with their technology roadmap as you will be answering questions and consulting clients.</li>
</ul>
What we do for you&nbsp; At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.&nbsp;&nbsp; &nbsp; Benefit Highlights&nbsp;
<ul>
<li>Competitive benefits package, including medical, dental, vision, and life insurance</li>
<li>401k match&nbsp;</li>
<li>Flexible PTO</li>
<li>10 Holidays including your Birthday and a Floating Holiday!&nbsp;&nbsp;</li>
<li>Gym reimbursement&nbsp;&nbsp;</li>
<li>Amazon Prime reimbursement&nbsp;</li>
<li>40 Hours for Volunteer Time&nbsp;&nbsp;</li>
<li>Paid Maternity and Paternity leave&nbsp;&nbsp;</li>
<li>Paid certifications</li>
<li>Learning and development programs&nbsp;&nbsp;&nbsp;</li>
</ul>
Courser is an equal opportunity employer.&nbsp; Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.&nbsp;&nbsp;&nbsp; &nbsp;
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Client Account Manager

<h3>Job Description</h3>
Job Description
Beemac Logistics is looking to build our Salesforce!&nbsp; We need dynamic, competitive, and entrepreneurial minded individuals who are motivated by unlimited earning potential.&nbsp; This is a unique inside sales position with the ability to make a SIX-FIGURE income in as little as 18 months! It is an opportunity to grow a book of business and build meaningful relationships in the transportation logistics industry. In this role you can earn cash bonuses, become a Vice President, and work from home days possible after achieving sales goals and KPIs benchmarks.
What makes a successful Client Solutions Manager (CSM):
<ul>
<li>As a successful CSM, you will act as a&nbsp;business owner, entrepreneur&nbsp;and&nbsp;customer service specialist&nbsp;determined to&nbsp;build your own book of business&nbsp;by being the single point of contact for all your customer’s needs.</li>
<li>Utilizing&nbsp;expert oral and written communication skills&nbsp;to&nbsp;build and maintain positive relationships&nbsp;with new and existing customers.</li>
<li>Partnering with sales leadership&nbsp;and wanting to “think outside the box” to&nbsp;create strategies&nbsp;for prospecting new business.&nbsp;</li>
<li>Using your personality&nbsp;and&nbsp;possessing positive energy&nbsp;to impact others and your working environment.</li>
<li>Enjoy&nbsp;working as a team&nbsp;in a very fast paced environment to&nbsp;deliver value added solutions.</li>
<li>Practicing&nbsp;effective time management&nbsp;to organize your day and avoid getting easily distracted.&nbsp;</li>
<li>Being an inquisitive, quick learner&nbsp;and paying attention to small details.</li>
<li>Never settle!&nbsp; Be&nbsp;competitive and willing to take initiative&nbsp;to put your customers first.&nbsp;</li>
<li>Most of all, have the&nbsp;drive to grow your book of business continually and consistently!</li>
</ul>
Day to Day Functions of a Successful CSM:
<ul>
<li>Call existing customers and utilizing Partnership Selling to increase sales.</li>
<li>Prospect new business and forge new relationships daily.</li>
<li>Work with operations to build and track loads.</li>
<li>Negotiate rates with carrier partners and valued clients.</li>
<li>Utilize multiple forms of communication such as telephone, e-mail, instant messenger, and other support software.</li>
</ul>
What you need to bring to the table:
<ul>
<li>You must be able to work full-time Monday through Friday.</li>
<li>A detailed career development program that offers incentives and rewards in the following areas: income, job title, time-flexibility plus education/training.</li>
<li>A College Degree is preferred.&nbsp; However, relevant advanced sales or industry experience will be considered.</li>
<li>Previous sales or customer service experience preferred.</li>
<li>Must possess the qualities of an entrepreneur with strong independent and teamwork skills.</li>
<li>High energy and enthusiasm.</li>
<li>Driven by a high moral and ethical compass.</li>
<li>Willingness to conduct and build your business confidently over the telephone and face-to-face.</li>
</ul>
Why you should join us:
<ul>
<li>We are growing at a fast pace with consistent year over year revenue increases of more than 100%.</li>
<li>We offer a dynamic/progressive company culture that values our employees as our greatest assets.&nbsp;</li>
<li>Our industry experienced supervisors and managers act as advocates and coaches rather than bosses.</li>
<li>We believe that “Relationships Move Loads.”&nbsp; Simply put, when YOU SUCCEED, WE ALL SUCCEED!&nbsp;</li>
</ul>
The Many Benefits of Beemac:
<ul>
<li>​​​​​Competitive Base Salary and Uncapped Commission Potential: We offer a competitive base salary that is commensurate with your experience and expertise in the field. You have the opportunity to earn uncapped commissions, providing limitless earning potential based on performance.</li>
<li>Paid Time Off: We offer paid time off and paid vacation holidays, allowing you to recharge and spend quality time with family and friends.</li>
<li>Full Health, Dental, and Vision Coverage: Beemac prioritizes the health and well-being of our employees by offering comprehensive health, dental, and vision insurance plans.</li>
<li>401(k) Program with Company Match: Plan for your future with confidence through our 401(k) program, with the added benefit of company matching to help you build a secure retirement fund.</li>
<li>Health Savings Account (HSA): Take charge of your healthcare expenses and savings with our Health Savings Account option. This tax-advantaged account allows you to set aside pre-tax dollars for qualified medical expenses, providing flexibility and financial security.</li>
<li>Career Growth Opportunities: We believe in investing in our employees' professional development and offer opportunities for career advancement within the company.</li>
<li>Legal Assistance/Identity Theft Protection: Access legal assistance and resources to navigate personal legal matters confidently, ensuring your peace of mind. We offer continuous monitoring of your personal information across multiple platforms and databases to detect any suspicious activity.</li>
</ul>
Beemac Accomplishments &amp; Company Awards:
⮚Ranked 48th largest freight brokerage firm in the U.S. by Transport Topics 2025
⮚Ranked 94th in Top 100 logistics companies Transport Topics 2025
⮚Named a winner of the Pittsburgh Post-Gazette’s “Top Workplaces 2025” Award.
⮚Ranked as a top 10 flatbed carrier by Transport Topics 2024
⮚Ranked No. 2925 on the Inc. 5000 list 2024
⮚Top 500 largest for-hire Carriers by Freight Waves 2023
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