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College of Arts and Sciences Support Services CoordinatorClosing Date: Job Duties: The COAS Support Services Coordinator is responsible for coordinating academic, administrative, safety, and event-related functions across multiple departments and divisions within the college, while also providing direct support to the College’s Assistant Dean and faculty. ESSENTIAL FUNCTIONS: Faculty, Staff, &amp; Academic Division Support
<ul>
<li>Serve as the primary administrative support for all full-time and adjunct faculty across the College Provide direct support to the COAS Assistant Dean, including managing calendars, coordinating meetings, preparing agendas, and handling communications</li>
<li>Maintain curriculum records and assist with updates to plans of study, catalog entries, and syllabi collections</li>
<li>Compile semester course schedules for COAS based on submissions by Faculty Support Services Coordinators and coordinate with the Registrar’s Office to address initial room assignments and schedule changes</li>
<li>Collect, organize, and distribute faculty office hours in a matrix format for student reference and placement on the COAS website</li>
<li>Process forms including leave requests, course substitutions, grade changes, directed study approvals, and reimbursements using digital workflows (e.g., Box)</li>
<li>Maintain digital and physical records in accordance with institutional retention policies</li>
</ul>
 Event Coordination, Recruiting, &amp; Student-Facing Services
<ul>
<li>Coordinate logistics and provide administrative support for recruiting events, outreach activities, and academic ceremonies (e.g., Honors &amp; Awards)</li>
<li>Support faculty and students with communication related to class changes, cancellations, or academic updates</li>
<li>Maintain a welcoming and professional office presence for all students, visitors, and faculty</li>
</ul>
 Administrative Operations &amp; Systems Coordination
<ul>
<li>Maintain the COAS data management systems, including tracking, compiling, and analyzing data to support strategic planning and reporting</li>
<li>Monitor inventory and coordinate ordering of office and instructional supplies for COAS faculty and staff</li>
<li>Manage purchase order requests, vendor communication, and travel reimbursements in compliance with university procedures</li>
<li>Oversee shared equipment (copiers, printers, scantrons) and coordinate technical support or supply orders as needed</li>
<li>Submit and track work orders using eSpace for facilities, maintenance, custodial, and IT requests</li>
<li>Assist with budget-related tracking, planning documentation, and preparation of internal or external reports</li>
<li>Schedule classrooms and meeting rooms using eSpace and Zoom</li>
<li>Provide minute-taking recording for meetings in person and virtual meetings as needed</li>
<li>Use Banner 9 and other institutional systems for academic and procurement processes</li>
</ul>
 Lab Safety &amp; Risk Management Support
<ul>
<li>Support the Assistant Dean and Health and Life Sciences Division Head with safety and risk management initiatives across all COAS academic labs</li>
<li>Assist in tracking and maintaining documentation for Chemical Hygiene Plans and other safety protocols relevant to Natural Science Wet Labs and other lab environments</li>
<li>Submit and track safety-related work orders, equipment maintenance requests, and procurement of safety supplies or services</li>
<li>Serve as an administrative liaison to university safety/risk management offices and ensure lab documentation aligns with compliance requirements</li>
</ul>
 Cross-College Collaboration &amp; Continuous Improvement
<ul>
<li>Collaborate with other COAS administrative staff to ensure seamless communication, mutual support, and operational continuity</li>
<li>Provide coverage and administrative support for other divisions within the college as requested by the Assistant Dean</li>
<li>Participate in regular COAS administrative support meetings, contributing to shared knowledge and consistent practices</li>
<li>Engage in cross-training, onboarding, and mentoring of new administrative team members</li>
<li>Continuously assess and recommend improvements to workflows, systems, and processes that enhance efficiency, service quality, and compliance</li>
<li>Demonstrate professionalism, flexibility, and responsiveness in a dynamic academic environment</li>
<li>Complete other duties as assigned</li>
</ul>
 Required Qualifications: QUALIFICATIONS REQUIRED:
<ul>
<li>High school diploma or its equivalent required.</li>
<li>Ability to understand oral and written instructions required</li>
<li>Basic computer knowledge and experience required</li>
<li>Ability to organize and work independently required</li>
<li>Ability to communicate effectively and establish and maintain positive working relationships required</li>
</ul>
 OTHER QUALIFICATIONS AND JOB REQUIREMENTS: Preferred:
<ul>
<li>Bachelor’s degree with courses or experience in statistics, finance, information systems management, accounting, and/or math preferred</li>
<li>Experience in using Banner and Excel preferred</li>
<li>Experience with database software and Argos preferred</li>
</ul>
 WORKING CONDITIONS:
<ul>
<li>Must be able to remain in a stationary position, such as standing and/or sitting, for up to 75% of the time</li>
<li>Occasionally tasked with duties that require low postures such as crouching, kneeling, and/or stooping</li>
<li>Must be able to occasionally adjust or move objects up to 20 pounds in all directions.</li>
<li>Job frequently requires communication with others to exchange information</li>
<li>Frequently uses hands/fingers to operate a computer and other office productivity machinery, such as copier, printer, etc.</li>
<li>Frequently uses near vision for the use of computers and reading small print</li>
</ul>
 Salary Schedule: Salary Band: N290To view salary schedules, visit: <a href="https://www.athens.edu/about/offices/human-%20resources/salary-schedule-tables/" target="_blank">https://www.athens.edu/about/offices/human- resources/salary-schedule-tables/</a>Salary will be commensurate with experience and qualifications Special Instructions to Applicants Unofficial transcripts should be from the college or university which verifies qualifications for the position. Note: Credential evaluations are needed for all transcripts obtained outside the U.S. before uploading and submitting an application. (Credential evaluators should provide course-by-course evaluations and transcribed in English.) Upon an offer of employment, official transcripts from all colleges and universities attended must be submitted. Continued employment is contingent upon receipt of transcripts from all colleges and universities attended. To be considered for this position please visit our web site and apply on line at the following link: <a href="https://apptrkr.com/6659247" target="_blank">https://jobs.athens.edu/postings/search</a> About Athens State University Located in historic Athens, Alabama, Athens State University offers junior and senior-level coursework to community college graduates and transfer students holding sufficient credits from other institutions. Presently, over 3,100 students have selected Athens State because of its neighborly environment where 50 majors and degree programs are offered, with courses taught by a supportive and exceptional faculty. Approximately 80% of the students are enrolled in at least one online course. The typical student is a working adult who commutes. Recently, the University was featured in the 2015 Best Value Online College Rankings by OnlineU.org for four online programs including computer science, accounting, education and human resources. The University offers undergraduate degree programs in Liberal Arts, Teacher Preparation, and Business. The University employs more than 350 full and part-time employees with approximately 90 full-time faculty members in three colleges: College of Arts and Sciences, College of Business, and College of Education. Seventy-five percent of the full-time faculty members hold a terminal degree. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges. Athens, Alabama is located in north Alabama equidistant between Nashville, TN and Birmingham, AL. Athens is home to several events and festivals that have been featured as the Southeast Tourism Society’s “Top 20 Events in the Southeast” including the Athens Storytelling Festival and the Tennessee Valley Old Time Fiddlers Convention. In accordance with Athens State University Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from that criminal background check. Non-Discrimination Policy Statement Athens State University, as an equal opportunity/affirmative action institution, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. Athens State University does not discriminate on the basis of race, color, national origin, age, marital status, gender, gender identity, gender expression, pregnancy, sexual orientation, disability, religion, genetic information, or veteran status in employment, or admissions to or participation in educational programs and activities. Inquiries or concerns may be addressed to the Office of the Vice President of Enrollment and Student Support Services, 300 N. Beaty St., Athens, AL 35611, 256- 233-8175. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-acd743e4cef27a40812f35e32df15cc2

College of Arts and Sciences Support Services Coordinator

Executive Director of Operations Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: 
<ul>
<li>Draft applications are saved automatically and can be accessed through your candidate home account. </li>
<li>Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. </li>
</ul>
 If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901. Job Description The Nevada System of Higher Education (NSHE) invites applications for the position of Executive Director of Operations. This is a renewable, full-time, non-tenured, administrative position and reports to the Chancellor. The position may be located in either Reno or Las Vegas, Nevada. The NSHE is comprised of eight institutions: two universities, a state university, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 110,500 students and 15,000 employees. The Executive Director of Operations provides strategic and administrative leadership for cross-functional operational services that support the mission and effectiveness of System Administration (SA). Reporting directly to the Chancellor, the Executive Director ensures the seamless coordination of enterprise services, administrative logistics, support mechanisms, and key operational initiatives. The Executive Director fosters continuous improvement, service innovation, and accountability in operational workflows and collaborates with institutional partners and internal divisions to ensure consistency and responsiveness in service delivery. SALARY GRADE: * This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes: <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://pebp.nv.gov/Plans/getting-to-know-your-plan/" target="_blank">Comprehensive Health Insurance</a>: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/finance/retirement/" target="_blank">Outstanding Retirement Plan</a>: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Paid Leave</a>: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Education Benefit</a>: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. Additional Perks: Employee assistance programs and professional development opportunities. *Pursuant <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">NSHE Policy</a>: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/PGManual/chapters/Chapter%2003%20-%20Salary%20Schedules.pdf" target="_blank">Salary Schedules</a> and select "Administrative Faculty, Grade E." APPROXIMATE STARTING DATE: December 1, 2025 MINIMUM QUALIFICATIONS: A Bachelor's degree from an accredited institution in public administration, business administration, higher education administration, or related field with a minimum of seven (7) years of progressively responsible leadership experience in operations, administration, or related areas. Experience coordinating high-level projects and managing internal processes across complex organizational structures. Preferred Qualifications: 
<ul>
<li>Master's degree in Public Administration, Organizational Leadership, or a related field preferred. </li>
<li>Experience in higher education operations at the system or campus level. </li>
<li>Demonstrated ability to manage executive-level logistics and implement cross-unit administrative systems. </li>
<li>Familiarity with strategic planning, continuous improvement methodologies, or enterprise administrative tools. </li>
</ul>
 Working Conditions and Travel Requirements 
<ul>
<li>Occasional travel to NSHE institutions and System Administration (SA) sites may be required. </li>
<li>Work is primarily performed in a standard office environment. </li>
<li>Extended hours may be necessary during project implementation phases or in support of events. </li>
</ul>
 KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: 
<ul>
<li>Knowledge of operational practices and service models in higher education or public organizations. </li>
<li>Skill in strategic planning, workflow coordination, and process improvement. </li>
<li>Ability to develop and implement operational systems that serve multiple stakeholders. </li>
<li>Strong communication, facilitation, and organizational skills. </li>
<li>Ability to exercise discretion, maintain confidentiality, and manage sensitive projects. </li>
<li>Capacity to work across functional areas and institutional lines with diplomacy and accountability. </li>
<li>Proficiency in technology platforms related to project management, scheduling, workflow tracking, and communication. </li>
<li>Understanding of logistical systems, workflows, and shared services in complex organizations. </li>
<li>Familiarity with administrative system tools and project management practices. </li>
<li>Excellent interpersonal and communication skills, including written reporting and executive briefings. </li>
<li>Ability to analyze operational problems and recommend data-informed solutions. </li>
<li>Strong time management, task coordination, and attention to detail. </li>
<li>Ability to work effectively across diverse stakeholders and institutional partners. </li>
</ul>
 RESPONSIBILITIES: The duties of this position will include, but not be limited to: 
<ul>
<li>Provide oversight for operational logistics, including internal communications processes (e.g., message routing, executive briefing flows, and cabinet-level information tracking), scheduling infrastructure, space coordination, and key project timelines to ensure consistent and efficient systemwide coordination. </li>
<li>Serve as a strategic project manager for Chancellor-level initiatives requiring multi-unit coordination and cross-functional input. </li>
<li>Coordinate the logistical planning and execution of executive-level meetings, retreats, and systemwide convenings. </li>
<li>Support strategic and operational planning cycles in collaboration with the Chancellor and executive team. </li>
<li>Act as a liaison between the Chancellor's Office and operational stakeholders across institutions to ensure consistency and responsiveness. </li>
<li>Coordinate special projects related to organizational planning, auxiliary service delivery, or external partnerships. </li>
<li>Contribute to risk management, business continuity, and emergency preparedness planning in alignment with institutional operations. </li>
<li>Execute and support daily logistical activities that enable the communication, scheduling, and coordination framework established by the Chancellor's Office, ensuring smooth day-to-day operations across the system. </li>
<li>Assists in the development of standardized operational processes to support administrative efficiency and collaboration. </li>
<li>Implementation of protocols and tools to improve scheduling, tracking, and task management across system office initiatives. </li>
<li>Maintains progress on key operational initiatives as directed by the Chancellor. </li>
<li>Facilitate communication, scheduling alignment, and system-level planning activities related to academic program reviews, accreditation reporting timelines, and academic master planning efforts, in coordination with institutional leadership. </li>
<li>Provides logistical support for Chancellor-initiated academic planning sessions, system-level academic forums, or special meetings involving institutional academic leadership, in coordination with the Vice Chancellor for Academic Affairs. </li>
<li>Supports the Chancellor's Office and the Vice Chancellor for Academic Affairs in tracking key academic planning timelines and reporting milestones to support system-level coordination and communication. </li>
<li>Implement and refine shared services that improve administrative support, operational tracking, and internal efficiency. </li>
<li>Facilitate workflow and documentation processes for high-level projects, ensuring milestones and deliverables are met. </li>
<li>Oversee administrative support teams responsible for document flow, scheduling, calendaring, distribution, and logistical support. </li>
<li>Monitor and enhance operational policies, identifying areas for procedural updates and system alignment. </li>
<li>Coordinating briefings and developing dashboards on operational metrics, status updates, and service outcomes. </li>
<li>Coordinates implementation of administrative systems that enhance non-academic operations across System Administration offices. </li>
<li>Evaluates existing workflows and assists with process improvements to reduce inefficiencies. </li>
<li>Provides user support and documentation for system-level administrative platforms. </li>
<li>Serves as a liaison to institutional staff for administrative coordination of projects. </li>
<li>Serves as a liaison to the System Administration Academic Affairs unit to facilitate cross-functional planning, document tracking, and workflow improvement related to academic operations. </li>
<li>Provides logistical and formatting support for Board of Regents agenda submissions related to Chancellor initiatives and ensures materials meet required timelines and submission standards. </li>
<li>Supports academic calendaring, event logistics (e.g., commencement attendance coordination, etc.), and shared platforms. </li>
<li>Coordinate special projects related to auxiliary service delivery or external partnerships. </li>
<li>Foster a culture of service excellence, accountability, and collaboration across the SA operational teams. </li>
<li>Manages select auxiliary functions such as mail services, fleet operations, or central office support systems. </li>
<li>Monitors service-level quality, vendor performance, and operational compliance in auxiliary areas. </li>
<li>Identify, recommend, and implement improvements to enhance the user experience and ensure operational reliability. </li>
</ul>
 TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Sherry Olson, Human Resources, and are to be submitted via on-line application at <a href="https://apptrkr.com/get_redirect.php?id=6658838&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/human-resources/careers/" target="_blank">https://nshe.nevada.edu/system-administration/departments/human-resources/careers/</a> For assistance with NSHE's on-line applicant portal, contact Sherry Olson at (775) 784-4901. INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box. APPLICATION DEADLINE: Applications may be submitted until the position is filled. Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Applications will be considered incomplete without all requested materials. The review of materials will begin immediately, however, for full consideration applications should be submitted by Sunday, November 2, 2025. For more information about the Nevada System of Higher Education, please visit our website at <a href="http://www.nevada.edu" target="_blank">www.nevada.edu</a>. The Nevada System of Higher Education hires only United States citizens and non-citizens lawfully authorized to work in the U.S. The NSHE is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity or gender expression. Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Posting Close Date Note to Applicant A background check will be conducted on the candidate(s) selected for hire. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs. HR will attempt to verify academic credentials upon receipt of hiring documents. To apply, visit <a href="https://apptrkr.com/6658838" target="_blank">https://nshe.wd1.myworkdayjobs.com/en-US/NSHE-external/job/System-Administration-Office---North/Executive-Director-of-Operations_R0149446?workerSubType=dddb2e55fbdf014cc806bd19c034ed08</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-9250fbc69b49a8458f13096a3295d759

Executive Director of Operations

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our IT - Infrastructure team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. You will facilitate the development, coordination and integration of program related activities through vendor-supported corporate applications. You will also define system scope, objectives and business requirements to meet user needs. Included with that, you will assist business customers in making informed decisions regarding the development, configuration and functionality of various applications and provide technical consulting to end users on projects. Also, you will provide coordination and services relevant to key functions of software supported by the Information Technology (IT) department, which supports a variety of end users and software, usually provided by a third-party vendor. Lastly, you will contribute to the support and maintenance of assigned applications and serve as a technical point-of-contact. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>70% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Develops and maintains workflows, business rules, user interface policies, client scripts and integrations.</li>
<li>Optimizes existing and develops new service catalog offerings and associated flows with a focus on continual improvement and automation.</li>
<li>Supports the design of custom catalog items; works with business partners and the Service Catalog manager and application owner for implementation.</li>
<li>Configure ServiceNow modules such as ITSM, ITOM, ITAM, SPM or others as required.</li>
<li>Maintains an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. </li>
</ul>
</li>
<li>25% - Technical Support
<ul>
<li>Processes core system configuration as well as day-to-day user requests and incidents.</li>
<li>Creates technical design, ServiceNow code and architecture and works with key business units to build solutions and processes, supporting maintenance, continual service improvement and new capabilities on the ServiceNow platform.</li>
<li>Provides technical guidance on existing workflows for streamlining and improved efficiency.</li>
<li>Provides production support to resolve problems with production processing. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned.</li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in information services or related field PLUS 5 years of direct experience as a ServiceNow admin or application owner required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of IT technical application support experience required. </li>
<li>5 years of computer hardware and/or software troubleshooting techniques and system support required.</li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>ServiceNow Certified Implementation Specialist. </li>
<li>ServiceNow Certified Application Developer. </li>
<li>Information Technology Infrastructure Library certification. </li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>N/A</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6635684&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 22, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6635684" target="_blank">https://jobs.caloptima.org/jobs/sr-servicenow-analyst-corporate-applications-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-59ee343dbcbd4147a2fd5b16aef95707

Sr ServiceNow Analyst, Corporate Applications (ITS Analyst Sr)

Sr. Configuration Analyst (ITS Analyst, Sr.) CalOptima Join Us - Where Your Talent Meets Opportunity. We're Better Together The Team You'll Join We are a mission driven community-based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all. More About the Opportunity We are hoping you will join us as a Sr Configuration Analyst (ITS Analyst Sr) and help shape the future of healthcare where you'll be an integral part of our CM - Clinic Ops Admin team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. The Configuration Analyst Sr will lead the design, development, and implementation of configuration solutions within the JIVA system to support enhancement and configuration requests for clinical applications, operating within an Agile Framework. You will collaborate with Configuration Management Specialist, business stakeholders, Information Technology (IT), and 3rd party vendors hosting the SAS solution in Agile ceremonies to deliver high-quality, compliant, and efficient configuration solutions iteratively. You will ensure configurations meet business needs, system capabilities, and regulatory requirements while contributing to sprint goals. Together, we are building a stronger, more equitable health system. Your Contributions To the Team: 
<ul>
<li>60% - Configuration Implementation and Delivery
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Configuration Implementation: Executes configuration tasks within the JIVA system during sprints, creating and modifying assessments, letters, and business rules to align with business needs and system standards.</li>
<li>Vendor Collaboration: Engages in ticket review meetings to escalate issues, discuss complex tickets, and ensure timely resolution of challenges.</li>
<li>Cross-Team Collaboration: Works closely with IT, shared services, and Configuration Management Specialists in Agile ceremonies to address complex requests, resolve dependencies, and ensure seamless integration of configurations with other systems.</li>
<li>Testing and Validation: Conducts unit testing during sprints and support user acceptance testing (UAT) in sprint reviews to validate configurations meet acceptance criteria and business requirements.</li>
<li>Documentation: Maintains detailed documentation of configuration changes, technical specifications, and processes in Agile tools (e.g., Jira) to ensure traceability, compliance, and knowledge sharing.</li>
<li>Issue Resolution: Troubleshoots and resolves configuration-related issues within sprints, escalating to the JIVA vendor or IT teams when necessary to maintain system stability and sprint commitments.</li>
<li>Compliance and Standards: Ensures all configurations adhere to organizational standards, regulatory requirements (e.g., HIPAA), and JIVA system best practices throughout the Agile delivery process.</li>
<li>Knowledge Sharing: Serves as a subject matter expert and shares expertise with team members through mentoring, training, or documentation during sprints, enhancing team capabilities and maintaining consistency in configuration practices.</li>
<li>Process Improvement: Contributes to Agile retrospectives to identify opportunities to optimize configuration workflows, tools, or processes within the JIVA system, improving efficiency and quality of sprint deliverables.</li>
<li>Agile Collaboration: Actively participates in Agile ceremonies, including sprint planning, daily standups, sprint reviews, and retrospectives, to foster collaboration and continuous improvement. </li>
</ul>
</li>
<li>30% - Feature Planning
<ul>
<li>Solution Development: Collaborates with Configuration Management Specialist during backlog refinement and sprint planning to design and develop configuration solutions (e.g., assessments, letters, business rules) that meet user story acceptance criteria within the JIVA system.</li>
<li>Initial Request Review: Assesses incoming configuration and enhancement requests during sprint planning to determine feasibility, compatibility with JIVA system capabilities, and resource requirements, providing input for user story sizing.</li>
<li>Sizing and Planning: Participates in Agile ceremonies (e.g., sprint planning, backlog refinement) to size configuration tasks, provide technical insights on feasibility, and helps establish sprint delivery timelines and priorities. </li>
</ul>
</li>
<li>10% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Do You Have What the Role Requires? 
<ul>
<li>Bachelor's degree in healthcare administration, information technology, business, or a related field PLUS 7 years of experience in application configuration, software development, or clinical systems support, of that, 5 years must be in a healthcare operations setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>5 years of experience with troubleshooting, testing, and documentation in an Agile or Kanban setting required. </li>
<li>5 years of experience with Software Management Applications such as Service Now (SNOW), JIRA, SharePoint required. </li>
<li>3 years of experience in application configuration, software development, or clinical systems support, preferably with the JIVA system required. </li>
</ul>
 You'll Stand Out More If You Possess the Following: 
<ul>
<li>Agile certifications (e.g., Certified Scrum Developer, SAFe Developer). </li>
<li>2 years of JIVA application experience in application configuration, software development. </li>
<li>Experience with vendor coordination and cross-functional Agile team collaboration.</li>
</ul>
 What the Regulatory Agencies Need You to Possess? 
<ul>
<li>n/a</li>
</ul>
 Your Knowledge &amp; Abilities to Bring to this Role: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Your Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Ways We Are Here For You 
<ul>
<li>You'll enjoy competitive compensation for this role.
<ul>
<li>Our current hiring range is: Pay Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476). 
<ul>
<li>The base pay offered will take into account internal equity and also may vary depending on the candidate's job-related knowledge, skills, and experience among other factors. </li>
</ul>
</li>
</ul>
</li>
<li>This position is approved for Full Telework (**If the position is Telework, it is eligible in California only**) </li>
<li>A <a href="https://apptrkr.com/get_redirect.php?id=6631734&amp;targetURL=https://www.caloptima.org/en/careers#benefits" target="_blank">comprehensive benefits package</a> </li>
<li>CalPERS pension program and additional retirement packages. </li>
<li>Additional benefits and perks including:
<ul>
<li>A generous PTO program</li>
<li>A quality work life balance</li>
<li>Various wellness programs</li>
<li>Tuition Reimbursement</li>
<li>Professional development opportunities</li>
<li>Career development opportunities</li>
<li>Flexible scheduling</li>
<li>And the satisfaction of knowing your work directly impacts and improves healthcare access for thousands of individuals and families.</li>
</ul>
</li>
</ul>
 Our Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 Why Join Us? We believe that diverse perspectives drive innovation. Each employee brings a unique perspective to the overall team and we value everyone's input and we are committed to creating an inclusive environment where you and every team member can thrive while making a meaningful impacts on our community members. Our team reflects and represents the communities we serve, and we welcome candidates from all backgrounds who share our commitment to accessible, quality healthcare. What's Your Next Step? All Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. Do NOT miss out. If you want to join our team, the deadline for the first review of applications is October 20, 2025 at 9:00 PM (PST). We are encouraging you to apply early. If you apply after the first review date, your application is not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. Our Commitment to You Your application and resume will be reviewed by a dedicated recruiter to this position. If your experience matches what we need, we will reach out to you to discuss the next steps. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. If you make it through the steps above and are selected for this exciting role, you will be required to undergo a reference and a background check (to include a conviction record) and if applicable also pass a drug screening and/or a post-offer pre-employment medical examination (for specific positions) If you are an Internal CalOptima Health applicant, please apply through the internal portal on InfoNet. We will make sure to keep you updated through each step of the process on your candidate portal. Please make sure to watch for updates on your candidate portal and you emails which will be sent to the email address you listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6631734" target="_blank">https://jobs.caloptima.org/jobs/sr-configuration-analyst-its-analyst-sr-505-city-parkway-west-california-united-states</a> Copyright 2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-585b800158f1e74394600ded10c30129

Sr. Configuration Analyst (ITS Analyst, Sr.)

Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week REQ-2025-224 Scarborough Health Center Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Clinical Support staff work collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. This is accomplished by: Working to actively enhance patient relationships and loyalty Pre-planning for patient visits Managing visit cycle time, office workflows, and patient access (phone, scheduling) Assisting assigned provider and care team with rooming and patient care procedures, including electronic documentation Coordinating patient activities that support managing the targeted population's health Clinical Support staff will receive day-to-day clinical direction from the on-site RN Clinical Operations Leads, Clinical Managers or Clinical Quality Specialists Job Description Key Outcomes: 
<ul>
<li>Facilitates patient-centered visit by ensuring proper screening, documentation, and/or testing has been completed.</li>
<li>Ensures all consults and charts are scanned, downloaded and communicated in preparation for patient contact.</li>
<li>With provider supervision, work in provider desktop, review and assist in Health Matrix and other population health management functions.</li>
<li>Coordinates and manages provider's desktop activity (i.e., lab result reporting, phone calls, order entry, RX processing, and outreach efforts) following standard processes and protocols in oversight of meeting provider and patient needs.</li>
<li>Triages as directed by protocols.</li>
<li>Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.</li>
<li>Ensure provider schedule meets the needs of patients (visit and non-visit).</li>
<li>Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes.</li>
<li>Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG's, Glucose Checks, INR's, and H. Pylori Testing. May perform various waive lab tests as ordered by provider. Performs and documents lab specimen collection/processing, eye screening and audiology screening in accordance with current protocols and policies.</li>
<li>Depending on level of licensure, may administer immunizations, allergy shots and medications in accordance with current protocols ensuring level and scope of practice standards.</li>
<li>Ensure exam rooms are prepared for patient visits, including equipment operability, supply inventory, and cleanliness utilizing standard stocking procedures.</li>
<li>Ensure patient care equipment operates in accordance with quality standards.</li>
<li>Provides patient education in support of patient visit and ongoing care.</li>
<li>Assist with orientation and training of new staff members.</li>
<li>Maintain clinical/technical skills and knowledge through ongoing development and continuing education.</li>
<li>See attached Scope of Practice Addendums related to certification and licensure.</li>
</ul>
 Education/Experience: 
<ul>
<li>High School diploma or equivalent</li>
<li>For Clinical Support I : Must hold a current MA certification by AAMA, AMT, NHA or NCCTand retain active certification for duration of employment. Completion of a two year accredited Medical Assistant Program/Associate Degree is preferred. </li>
<li>For Clinical Support II : Completion of Licensed Practical Nurse program and an active, unrestricted LPN license required. </li>
<li>Basic Life Support (BLS) certification is required</li>
<li>Related experience in a physician's office, medical setting or outpatient clinic required.</li>
</ul>
 Clinical Skills, Knowledge and Abilities - Demonstrated ability to: 
<ul>
<li>Identify necessary equipment and materials for patient visits</li>
<li>Room patients in accordance with established protocol and visit purpose</li>
<li>Obtain and record vital signs.</li>
<li>Prepare and conduct EKGs, PFTs, eye and auditory screening, and ear lavage</li>
<li>Assist patient with peak flow</li>
<li>Prepare patient health information via electronic records</li>
<li>Schedule patient appointments</li>
<li>Proper preparation of lab specimens</li>
<li>Perform and document immunizations and injections</li>
<li>Administer allergy shots; assess patient response (with or without provider direction depending on license) and document.</li>
<li>Perform prescription refill per protocols</li>
<li>Report lab results per protocol</li>
</ul>
 Scope of Practice for Clinical Support I (aligned with Medical Assistant) MAs work under the license of their supervising physician. MA's may report to Clinical Leadership staff for tasks that do not require clinical judgment. Tasks requiring clinical judgment and health counseling must be overseen by the physician they are supporting. 
<ul>
<li>MA's may assist Physicians, Physicians Assistants and Nurse Practitioners with patient preparation and treatment, patient chart organization, dissemination of reports; referrals, telephone calls, inventory, ordering and general organization.</li>
<li>MA's may be required to have an authorization by the state to perform needle injections and venipunctures. MA's may be required to demonstrate knowledge and demonstrate competence in vaccine/medication administration prior to and/or ongoing in their regular assignment of duties.</li>
<li>Some states require that the medical assistants who draw blood for lab tests are certified and have passed a practical exam as part of phlebotomy training. </li>
<li>Duties vary according to state law and include taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting during diagnostic examinations.</li>
<li>Medical assistants collect and prepare laboratory specimens or perform basic laboratory tests on the premises, dispose of contaminated supplies, and sterilize medical instruments.</li>
<li>MA's may instruct patients about medications and special diets as directed, prepare and administer medications as directed, authorize drug refills according to protocols as directed, telephone prescriptions to a pharmacy, draw blood, prepare patients for X-rays, take electrocardiograms, remove sutures, and change dressings.</li>
<li>MA's serve as direct link and communicator between patient and other health care professionals.</li>
</ul>
 This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=mailto:jobinquiries@martinspoint.org" target="_blank">jobinquiries@martinspoint.org</a> We invite you to also visit <a href="https://apptrkr.com/get_redirect.php?id=6620407&amp;targetURL=http://martinspoint.org/careers" target="_blank">martinspoint.org/careers</a> to explore Medical Assistant opportunities in other Maine and New Hampshire locations. To apply, visit <a href="https://apptrkr.com/6620407" target="_blank">https://apptrkr.com/6620407</a>. Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> $GUIDad-logos/L5013353.gif jeid-ee0b61764106904bb4ba2dbc111a51b0

Medical Assistant - 3,000 Sign On Bonus Benefited 36 Hrs Per Week

Deputy Chief Internal Auditor Thank you for your interest in employment with Nevada System of Higher Education (NSHE), System Administration and System Computing Services. We want your application process to go smoothly and quickly. We ask that you keep in mind the following when completing your application: 
<ul>
<li>Draft applications are saved automatically and can be accessed through your candidate home account. </li>
<li>Final applications must be submitted prior to the close of the recruitment. Once a recruitment has closed, applications will no longer be accepted. </li>
</ul>
 If you need assistance or have questions regarding the application process, please contact our Human Resources department at (775) 784-4901. Job Description The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Deputy Chief Internal Auditor. This is a renewable, full-time, non-tenured, administrative position and reports to the Chief Internal Auditor. The position may be located in either Las Vegas or Reno, Nevada. The NSHE is comprised of eight institutions: two universities, a state college, four community colleges and a research institute. The public system of higher education in Nevada continues to experience growth with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Deputy Chief Internal Auditor serves as the second-in-command within NSHE's Internal Audit Department, reporting to the Chief Internal Auditor. This position partners with the Chief Internal Auditor to provide independent and objective assurance and advisory services that evaluate and improve the effectiveness of risk management, internal controls, compliance, and governance processes across NSHE institutions and System Administration. The incumbent leads the planning, execution, and reporting of internal audit engagements, manages professional staff, and ensures adherence to the Institute of Internal Auditors (IIA) Global Internal Audit Standards. The Deputy Chief Internal Auditor also serves as Chief Internal Auditor during absences and provides strategic input to the development and execution of the risk-based audit plan. This position requires the highest degree of professional integrity, judgment, and diplomacy, as it may interface with institutional presidents, executive leadership, and the Board of Regents on sensitive and complex issues when serving as Chief Internal Auditor. SALARY: *This position offers a competitive compensation package commensurate with the candidate's education, experience, and certification/training. In addition to base salary, employees enjoy a comprehensive benefits package that includes: 
<ul>
<li><a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://pebp.nv.gov/Plans/getting-to-know-your-plan/" target="_blank">Comprehensive Health Insurance</a>: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/finance/retirement/" target="_blank">Outstanding Retirement Plan</a>: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Paid Leave</a>: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave. </li>
<li><a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">Education Benefit</a>: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria. </li>
<li>Additional Perks: Employee assistance programs and professional development opportunities. </li>
</ul>
 *Pursuant <a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/Handbook/title4/T4-CH03%20Professional%20Staff.pdf" target="_blank">NSHE Policy</a>: "Initial placement must fall between the minimum salary and Q2/median/mid-range on the applicable salary schedule." To view the salary range for this position, please visit: <a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/wp-content/uploads/file/BoardOfRegents/PGManual/chapters/Chapter%2003%20-%20Salary%20Schedules.pdf" target="_blank">Salary Schedules</a> and select Administrative Faculty, Grade D. APPROXIMATE STARTING DATE: December 1, 2025 MINIMUM QUALIFICATIONS: Bachelor's degree from a regionally accredited institution in accounting, finance, business administration, or a related field and at least six (6) years of progressively responsible experience in auditing, accounting, risk management, or a related field, with three (3) years of supervisory or management experience. OR A bachelor's degree in an unrelated field with at least 10 years of relevant professional auditing or financial management experience, including five (5) years in a supervisory or leadership capacity. PREFERRED EDUCATION: Master's degree in business, accounting, finance, or a related field. REQUIRED CERITIFICATION: Certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA) required. Candidates currently pursuing certification may be considered, provided certification is obtained within 18 months of hire. Other relevant certifications may be considered. KNOWLEDGE, SKILLS, AND ABILITIES: Successful candidates must possess the following knowledge, skills and abilities. It is recommended that applicants for this position address each of the following items in the letter of application: 
<ul>
<li>Principles and practices of internal auditing, risk management, and governance frameworks, including IIA Standards, GAO, and GAAP/GAGAS as applicable. </li>
<li>Regulatory and compliance requirements affecting public higher education institutions, including state, federal, and Board of Regents policies. </li>
<li>Audit methodologies for financial, operational, compliance, and information systems reviews. </li>
<li>Techniques for risk assessment, process improvement, fraud detection, and investigative auditing. </li>
<li>Experience conducting audit and risk assessments in complex organizations, preferable in higher education or governmental entities. </li>
<li>Advanced analytical, problem-solving, and critical thinking skills to evaluate complex risks and operational processes. </li>
<li>Exceptional written and verbal communication skills to produce clear audit reports and deliver findings to senior management and the Board. </li>
<li>Project management skills to plan, execute, and monitor multiple audits and special projects simultaneously. </li>
<li>Proficiency with data analytics tools, audit software, and ERP systems (e.g., Workday, PeopleSoft). </li>
<li>Exercise sound judgment in independently evaluating audit findings, mitigating risk, and providing actionable recommendations. </li>
<li>Maintain objectivity and independence while collaborating with institutional leadership and stakeholders. </li>
<li>Prioritize, manage, and adapt to competing demands and high-profile assignments. </li>
<li>Principles of supervision to lead, mentor, and develop professional staff to build a high-performing audit team. </li>
<li>Translate complex technical information into actionable guidance for decision-makers at all organizational levels including the Board (when serving as Chief Internal Auditor). </li>
</ul>
 RESPONSIBILITIES: The duties of this position will include, but not be limited to: 
<ul>
<li>Plan, design, and execute complex, high-profile audits, investigations and advisory engagements across NSHE institutions in accordance with professional auditing standards (IIA, GAO, and other applicable frameworks). Partner with management to assess risk, evaluate operations, and test the adequacy of internal controls, compliance with policies, and regulatory obligations. Prepare comprehensive workpapers to document testing, research, and analysis, and develop audit programs tailored to identified risks. Provide independent and objective assessments of risk management, governance, and financial control processes. Recommend actionable improvements to strengthen efficiency, accountability, and compliance across the System. </li>
<li>Prepare and present clear, concise, and comprehensive audit reports to NSHE management, the Audit, Compliance and Title IX Committee (when serving as Chief Internal Auditor), and other stakeholders. Communicate audit findings with fact-based recommendations, facilitate discussion of corrective actions, and support management in implementing solutions. Monitor and appraise the adequacy of corrective actions to ensure sustained improvements. Promote a culture of integrity, accountability, and continuous improvement across NSHE institutions. </li>
<li>Review, evaluate, and approve audit staff workpapers, reports, and documentation to ensure accuracy, quality, and adherence to departmental and professional standards. Establish and maintain a robust quality-assurance program to safeguard the independence, scope, and technical proficiency of all audit work. Make internal audit documentation available to external auditors and coordinate with them to minimize duplication of effort and strengthen overall assurance coverage. </li>
<li>Provide daily supervision, guidance, and mentoring for audit staff (senior auditors and below), including training, counseling, and assignment direction. Conduct annual performance evaluations, identify professional development needs, and foster a collaborative, high-performing team environment. Recruit, retain, and develop a diverse audit staff with the skills, certifications, and competencies required to fulfill the Internal Audit Charter. Serve as Chief Internal Auditor in the absence of the Chief, with full authority to represent the Internal Audit Department. </li>
<li>Assist the Chief Internal Auditor with enterprise risk assessments, strategic planning, and development of the annual audit plan. Lead investigations of alleged fraud, misuse of resources, or significant control weaknesses. Provide advisory services at the request of NSHE leadership, including operational reviews, policy recommendations, and risk mitigation strategies. Collaborate with campus leadership, System executives, and external stakeholders to raise awareness of systemic risks and support adoption of best practices. </li>
<li>Participate in professional development activities to maintain required certifications and stay current on emerging trends in internal auditing, risk management, and higher education compliance. Support external quality assessments and OMB-required audits. Perform special reviews and advisory projects at the direction of the Chief Internal Auditor, including coordination with independent auditors and regulatory agencies. </li>
</ul>
 TO APPLY: The application process will be handled through the Workday on-line search process. Application materials must include a current resume, detailed cover letter, and names, email addresses and telephone numbers of four professional references willing to be contacted. Applicants should fully describe qualifications and experience, since the initial review will serve to evaluate applicants based on documented, relevant qualifications and professional work experience. Applications will be considered incomplete without all requested materials. References will only be contacted for those who advance to the final phase of the search and with prior consent of the applicant. The review of materials will begin immediately. Materials should be addressed to Stephanie Flatt, Senior Human Resources Generalist, and are to be submitted via on-line application at <a href="https://apptrkr.com/get_redirect.php?id=6629951&amp;targetURL=https://nshe.nevada.edu/system-administration/departments/human-resources/careers/" target="_blank">https://nshe.nevada.edu/system-administration/departments/human-resources/careers/</a> For assistance with NSHE's on-line applicant portal, contact Stephanie Flatt at (775) 784-4901. INTERNAL APPLICANTS: Current employees within the Nevada System of Higher Education MUST use the "Find Jobs" process within Workday to find and apply for jobs at NSHE institutions. Once you log into Workday and type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate the specific job posting by typing the requisition number (e.g. R0000000) in the search box APPLICATION DEADLINE: Applications may be submitted until the position is filled. The review of materials will begin immediately, however, for full consideration applications should be submitted by October 26, 2025. For more information about the Nevada System of Higher Education, please visit our website at <a href="http://www.nevada.edu" target="_blank">www.nevada.edu</a>. The Nevada System of Higher Education hires only United States citizens and non-citizen lawfully authorized to work in the U.S. The NSHE is an affirmative action, equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, creed, national origin, veteran status, physical or mental disability, genetic information, sexual orientation, gender identity or gender expression. Exempt Yes Full-Time Equivalent 100.0% Required Attachment(s) Application materials must include a current resume, detailed cover letter, and names, email addresses, and telephone numbers of four professional references willing to be contacted. Posting Close Date Note to Applicant A background check will be conducted on the candidate(s) selected for hire. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. All document(s) must be received on or before the closing date of the job announcements. Schedules are subject to change based on organizational needs. HR will attempt to verify academic credentials upon receipt of hiring documents. To apply, visit <a href="https://apptrkr.com/6629951" target="_blank">https://nshe.wd1.myworkdayjobs.com/en-US/NSHE-external/job/System-Administration-Office---North/Deputy-Chief-Internal-Auditor_R0149311?workerSubType=dddb2e55fbdf014cc806bd19c034ed08</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-defe9d727d3f7749b85ae620af02c2ce

Deputy Chief Internal Auditor

Established&nbsp;in 1865, the George Washington University Law School is the oldest law school in the nation’s capital. The Law School is accredited by the American Bar Association and is a charter member of the Association of American Law Schools. GW Law is an urban campus located in downtown DC’s Foggy Bottom neighborhood, near to a vibrant mix of museums, restaurants, government and international organizations, the White House, and more. Additional information about the Law School can be found at <a href="https://www.law.gwu.edu/" target="_blank">https://www.law.gwu.edu/</a>.
The George Washington University Law Library seeks a qualified librarian for its Assistant Director for Resource Management Services position to begin as early as September 1, 2023. The librarian in this position oversees the Resource Management Services operations, which comprises Acquisitions &amp; Continuing Resources, Cataloging &amp; Metadata, and Library Management Systems (e.g., OCLC, ILS). Resource Management Services provides operational management of workflow processes for physical and electronic materials to ensure that library materials are easily accessible for faculty and student use when searched for in the library's integrated library system.
The Law Library supports the curricular and teaching requirements of the Law School, the research and publication needs of the law faculty, and the study and research needs of the law students; and provides to the scholarly community at large access to a research collection of material about the law and its history. Additional information about the Law Library can be found at <a href="https://www.law.gwu.edu/library" target="_blank">https://www.law.gwu.edu/library</a>.
Please note that initially the librarian in this position will be required to work at the university's Foggy Bottom campus in Washington, DC; the ability to work remotely in the future will be assessed and determined by the supervisor in accordance with Law School and University policies.
Essential Duties and Responsibilities:
<ul>
<li>Supervises the Resource Management Services Division (comprising the following departments: Acquisitions &amp; Continuing Resources, Cataloging &amp; Metadata, and Library Management Systems), which includes coordinating workflow, training, and evaluation of staff, and oversight of personnel issues within the division</li>
<li>With the other assistant directors and under the supervision of the director, manages ongoing daily activities of the library</li>
<li>Coordinates with the director and other assistant directors in short- and long-range planning for the library, and takes a leading role in creating and implementing library guidelines and procedures</li>
<li>Acts in the stead of the director in his absence, either alone or in cooperation with the other assistant directors</li>
<li>Coordinates with other library departments in connection with Resource Management Services activities affecting those departments</li>
<li>Maintains oversight for the library's integrated system, and works with the library management systems librarian on priorities for technical support issues</li>
<li>Collaborates with librarians with responsibilities related to electronic resources to discuss and resolve problems, review updates, and enhancements affecting the library’s electronic resources</li>
<li>Participates in other university, law school, library activities and/or serves on professional association committees</li>
<li>Performs other duties as assigned</li>
</ul>
Minimum Qualifications:
<ul>
<li>Graduate degree in library or information science (e.g., MLS) from an ALA-accredited institution or completion of degree requirements by the time of appointment, and</li>
<li>A minimum of five years of post-graduate degree experience in resource management services with a broad knowledge of acquisitions and continuing resources, cataloging and/or metadata, and library management systems; strong managerial, problem-solving, project management, and communication and writing skills</li>
</ul>
Preferred Qualifications:
<ul>
<li>Leadership skills including ability to mentor and develop team members and to work effectively in a diverse workforce</li>
<li>Demonstrated broad vision, strategic thinking, collaborative decision-making, and coherent planning as a leader and manager in a rapidly changing environment</li>
<li>Supervisory experience in resource management services</li>
<li>Experience working with legal materials</li>
<li>Experience with OCLC and an integrated library system</li>
<li>Reading knowledge of one or more European languages</li>
<li>Demonstrated superior customer service skills</li>
<li>Demonstrated organizational and time management skills</li>
<li>Demonstrated attentiveness to detail</li>
<li>Demonstrated ability to work well independently and as part of a team</li>
</ul>
Application Procedure: Please complete an online application, available at <a href="https://www.gwu.jobs/postings/100096" target="_blank">https://www.gwu.jobs/postings/100096</a> , to include uploading a resume and cover letter and providing contact information for three professional references. Review of applications will begin August 17, 2023, and continue until the position is filled. Only complete applications will be considered.
Employment offers are contingent on the satisfactory outcome of a standard background screening.
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Assistant Director for Resource Management Services

Working within a team, the Electronic Resources Librarian is responsible for the acquisition, receipt, maintenance, and renewal of electronic resources for the library. The Electronic Resources Librarian resolves electronic access problems, performs regular cleanup of data, and maintains records related to the library’s e-resources. Reporting to the Senior Electronic Resources Librarian, the Electronic Resources Librarian routinely interacts with cataloging staff, collection development staff, vendors, and publishers. The Electronic Resources Librarian assists with other projects within the Technical Services Division as needed.
Salary: $58,000 minimum, hiring commensurate with experience and qualifications. This position offers a flexible work schedule (minimum of 3 days in the office per week).
Requirements
Master's Degree in Library or Information Science
Skills:
<ul>
<li>Communication skills</li>
<li>Strong attention to detail</li>
<li>Able to maintain good customer relations</li>
<li>Able to work effectively in a team environment</li>
<li>Able to work in many library systems such as EZProxy, Open URL link resolvers, and electronic records management systems&nbsp;</li>
</ul>
Essential Functions
<ul>
<li>Assists with the purchase of specific materials to meet the needs of Rice library users&nbsp;</li>
<li>Maintains assigned resources over time&nbsp;</li>
<li>Generates reports and conducts analyses&nbsp;</li>
<li>Develops an understanding of customer interests and needs</li>
<li>Maintains aspects of electronic collections&nbsp;</li>
<li>Works with technical services staff members to ensure accuracy of the Library’s database&nbsp;</li>
<li>Works with collection development librarians to recommend electronic products by contacting suppliers and setting up trials&nbsp;</li>
<li>May provide usage statistics&nbsp;</li>
<li>Performs all other duties as assigned</li>
</ul>
Additional Functions
<ul>
<li>Works with vendors, IT, cataloging, and public services staff to establish standards for information storage and display</li>
<li>Prepares and maintains systems manuals and documentation</li>
<li>Promotes communication and enhanced service through production of instructional materials for public and technical services units</li>
<li>Establishes and maintains regular communication channels with vendors/publishers</li>
<li>Identifies and works with vendors to establish services and resolve problems</li>
<li>Serves as problem resolution resource for orders, claims, database and electronic journal access; may involve direct contact with users in order to understand and resolve problems</li>
<li>Utilizes local and web-based online systems, manual records, etc., and works closely with IT staff and acquisitions librarians to identify and resolve complex order problems</li>
<li>Communicates to obtain information needed to resolve complex problems with access to electronic resources as identified by staff within the library</li>
<li>Plans and implements special projects</li>
<li>Responsible for managing the library’s electronic products</li>
<li>Manages the EZProxy configuration files</li>
<li>Has primary responsibility for updates to our OpenURL link resolver and updates to local listings&nbsp;</li>
</ul>
Preferences
<ul>
<li>1 year related experience in managing electronic resources in an academic setting</li>
<li>Experience with the Alma library platform</li>
<li>Experience with EZProxy</li>
<li>Knowledge of metadata/MARC records</li>
<li>Strong analytical and problem-solving skills</li>
</ul>
*Special Instructions to Applicants:* Applications received by August 14, 2023 will receive first consideration. All interested applicants should attach a cover letter, a resume, and the titles, addresses, telephone numbers and email addresses of three references in the Supporting Documents section of the application. We suggest the documents be in a PDF format to avoid formatting issues.
Inquiries: Lisa Spiro, Assistant University Librarian/Search Coordinator at (713) 348-2480 or <a href="mailto:lspiro@rice.edu" target="_blank">lspiro@rice.edu</a>.
Fondren Library <a href="https://knowledgecafe.rice.edu/benefits" target="_blank">https://library.rice.edu/</a>
Rice University HR / Benefits website <a href="https://knowledgecafe.rice.edu/benefits" target="_blank">https://knowledgecafe.rice.edu/benefits</a>
Rice Mission and Values <a href="https://www.rice.edu/mission-values" target="_blank">https://www.rice.edu/mission-values</a>
Rice University is an Equal Opportunity Employer with commitment to diversity at all levels, and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability or protected veteran status.

Electronic Resources Librarian

Miami Dade College, Kendall Campus&nbsp;is now accepting applications for <a>Lead Information Security Administrator</a>. The Lead Information Security Administrator assists in developing security standards and best practices for the institution and recommends security enhancements to management as needed. Develops strategies to respond to and recover from a security incident. Responsible for educating the workforce on information security through training and building awareness.
Duties &amp; Responsibilities
<ul>
<li>Administers security controls which safeguard access to IT resources</li>
<li>Performs security assessments of internal processes and systems; recommends mitigating actions</li>
<li>Investigates security incidents, creates, and distributes related reports</li>
<li>Maintains communication with vendors regarding security system updates and technical support security products</li>
<li>Develops new or modifies existing security controls, processes, policies and procedures</li>
<li>Promotes and administers security awareness among the user community</li>
<li>Researches and recommends security solutions, to include technology architecture, software and hardware</li>
<li>Performs security assessments of 3rd&nbsp;party technology solutions</li>
<li>Coordinates with technology operation counterparts across institution on security initiatives</li>
<li>Conducts electronic document searches in response to requests from the College Office of Legal Affairs</li>
</ul>
Minimum Requirements
<ul>
<li>Bachelor degree in Computer Science, MIS, or a closely related field with a minimum of seven (7) years of progressive experience in computing and security administration CISSP or related certification</li>
<li>All degrees must be from a regionally accredited institution</li>
<li>Knowledge of authentication, IT services access policies, and related internal and external security considerations</li>
<li>Knowledge of encryption systems, including certificate systems</li>
<li>Advanced experience working with network security systems, including firewalls, IDS/IPS, NAC, and network monitoring</li>
<li>Advanced knowledge in large security data set analysis &amp; management of analytics systems</li>
<li>Advanced knowledge of Windows and/or Linux operating systems, IP data network, testing, monitoring and management</li>
<li>Strong understanding of endpoint security solutions to include File Integrity Monitoring and Data Loss Prevention</li>
<li>Knowledge of information technology trends and impact on related security procedures and processes and the current and development</li>
<li>Advanced knowledge of authentication, IT services access policies, and related internal and external security considerations</li>
<li>Experience designing secure networks, systems and application architectures Direct experience with anti-virus software, intrusion detection, firewalls and content filtering methodologies</li>
<li>Ability to work in a multi-ethnic and multi-cultural environment with students, faculty and staff</li>
</ul>

Lead Information Security Administrator

PHI’s Senior Workforce Intervention Specialist works to improve job quality for direct care workers by contributing to the development, implementation, and evaluation of PHI’s practice-based employment and training models. As a part of PHI’s Workforce Innovations Team (WIT), they will specialize in leading engagements related to operationalizing and evaluating meaningful advancement opportunities that expand the direct care career ladder; additionally, they may support programs aimed at strengthening recruitment and retention practices, creating a coaching culture, developing adult-learner centered training, and assessing direct care job quality. Outstanding skills in critical thinking, proactive leadership, written and verbal communication, relationship building, and workforce and organizational development are essential for success in this role. &nbsp;
POSITION RESPONSIBILITIES
<ul>
<li>Lead the implementation of PHI practice-based job quality interventions, including creating and maintaining work plans and timelines, managing partner relationships, executing project activities, and reporting progress to PHI’s Vice President of Workforce Innovations through verbal and written communication.</li>
<li>Build and manage relationships with numerous strategic workforce partners – including long-term care employers, payors, advocates, and others - to support collaboration and the successful integration of job quality practices.</li>
<li>Provide technical assistance and consulting to project-based partners to support program design, implementation, and evaluation; this will include intensive, hands-on support to project partners to assess and modify organizational practices in support of implementing and maintaining workplace environments conducive to high-quality direct care jobs.</li>
<li>Routinely meet programmatic deadlines and proactively communicate impediments to the Vice President of Workforce Innovations.</li>
<li>Produce high-quality project deliverables in line with PHI and WIT acceptance criteria including PowerPoint slide deck presentations, external and internal reports, project worksheets, assessment tools, workflows, and other items as needed to meet project goals.</li>
<li>Plan, facilitate, and document meetings, informational sessions, webinars and other interactions with external partners; this could include coordinating planning with WIT and other PHI staff members, sending meeting invitations and conferencing information to attendees, creating and disseminating agendas, facilitation, documenting and archiving associated notes, and establishing next steps.</li>
<li>Collaborate with WIT staff to coordinate team roles, optimize efficiency, and meet project goals.</li>
<li>Work with WIT staff to support the development of PHI’s online and in-person workforce training curricula; act as a subject matter expert to inform the creation of contextualized content that reflects the lived experiences of workers within a PHI intervention.</li>
<li>Work with WIT to apply principles of diversity, equity, and inclusion to PHI’s job quality models; contribute to the development of new workforce training and practice strategies aimed at improving job quality for a diverse direct care workforce.</li>
<li>Collaborate with PHI’s Vice President of Research and Evaluation and Vice President of Workforce Innovations to develop and implement evaluation efforts that build the evidence base for sustained investment in direct care job quality interventions.</li>
<li>Collaborate with PHI’s Director of Philanthropy to provide project data and information as needed to support funder reporting and communication efforts.</li>
<li>Serve as a resource to PHI’s Policy Team on workforce and organizational development practices as needed.</li>
<li>Promote PHI’s school of thought and the dissemination of effective practice models through speaking at conferences, contributing to PHI’s blog, and cultivating external relationships to bring in new business. QUALIFICATIONS</li>
<li>Minimum five years’ experience in workforce and organizational development, preferably within the long-term care, aging, and/or disability sectors.</li>
<li>Proven experience successfully designing, leading, and evaluating complex interventions from inception to completion in alignment with organizational strategic impact aims.</li>
<li>Advanced ability to show proactive, independent leadership while maintaining communication and connection to team members.</li>
<li>Experience working within an Agile framework preferred, though not required.</li>
<li>Experience with adult-learner centered curriculum development and facilitation preferred though not required.</li>
<li>Experience with facilitating interactive adult-learner centered training in-person and online preferred but not required.</li>
<li>Experience working effectively with and facilitating collaboration among diverse individuals and groups.</li>
<li>Ability to manage several complex projects simultaneously, often under tight deadlines.</li>
<li>Excellent writing skills, including the ability to write in a variety of formats for a range of audiences.</li>
<li>Outstanding public speaking skills across a range of audiences.</li>
<li>Strong computer skills, including Microsoft Office Suite.</li>
<li>Commitment to – and experience with – racial, gender, and economic justice.</li>
<li>Moderate travel required.</li>
<li>Bachelor’s degree required, Master’s degree or equivalent experience preferred.</li>
</ul>
REPORTING RELATIONSHIP
The Senior Workforce Intervention Specialist reports to PHI’s Vice President of Workforce Innovations.
LOCATION
PHI’s national headquarters are at 261 Madison Avenue, Suite 913, New York, NY, 10016. This position is remote with a preference for candidates in the NYC area.
ABOUT PHI
PHI is a national organization committed to strengthening the direct care workforce by producing reliable research and analysis, leading federal and state advocacy initiatives, and designing groundbreaking workforce interventions and models. For 30 years, we have brought a 360-degree perspective on the long-term care sector to our evidence-informed strategies throughout the country.
SALARY AND BENEFITS
This is a full-time, salaried position with a base salary range of $90,000 - $105,000 per year, commensurate with skills and experience.
PHI provides a comprehensive benefits package effective on the date of hire. Health benefits include: a sponsored medical plan, an employer-paid dental plan, and an optional vision insurance plan. In addition, PHI offers basic life insurance, an EAP, a 401(k), flexible spending plans for medical, dependent care, and commuter expenses; 27 days of earned leave, paid holidays, a holiday break at the end of December, family leave, parental leave, professional development, and cell phone reimbursement.
TO APPLY
To apply, email a cover letter with your resumé to <a href="mailto:info@PHInational.org" target="_blank">info@PHInational.org</a>. Please indicate “Senior Workforce Intervention Specialist” in the subject line.
Application deadline: August 6, 2023

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