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Financial Analyst IV (Decision Support) CalOptima CalOptima Health is seeking a highly motivated Financial Analyst IV (Decision Support) to join our team. The Financial Analyst IV (Decision Support) will be responsible for providing analysis, guidance and expert knowledge on health care finance for various departments within CalOptima Health. Working independently, the incumbent will lead large-scale analytical initiatives and develop report suites and financial models used to forecast medical cost trends. The incumbent will provide support for provider contract negotiations, assess actuarial rate development studies, participate in annual budgeting functions, provide ad-hoc analytic support as needed and act as a resource to staff and other consultants within the department. The incumbent will evaluate various complex issues, perform detailed analysis and communicate well reasoned solutions to all levels of management within CalOptima Health. The incumbent will work with large amounts of claims, enrollment and provider data. Position Information: 
<ul>
<li>Department: Financial Analysis </li>
<li>Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>95% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Researches, assesses and develops advanced tools, models, reports and approaches to increase the accuracy and timeliness of data-driven work projects.</li>
<li>Develops medical expense, revenue and enrollment projections to support the budget process.</li>
<li>Develops financial models and reports to support provider contract negotiations.</li>
<li>Develops return on investment and business case analyses for program initiatives under consideration by management.</li>
<li>Provides clinical and utilization analysis to assist Medical Management with improving outcomes and quality of care for CalOptima Health members.</li>
<li>Collaborates with the Data Warehouse team to design and recommend improvements to the data warehouse.</li>
<li>Provides support and analyses around risk adjustment.</li>
<li>Mentors, trains and serves as a lead for analytical staff.</li>
<li>Designs, develops, implements and maintains report suites and dashboards for all levels of CalOptima Health management.</li>
<li>Serves as a subject matter expert around one or more of the following areas: Medi-Cal provider rate methodology, Medicare provider rate methodology, Department of Health Care Services (DHCS) revenue, Centers for Medicare &amp; Medicaid Services-Medicare Advantage (CMS-MA) revenue, population health member cohort identification, industry standard approaches to health care cost service categorization and metrics. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, finance, economics, actuarial sciences or related field PLUS 6 years of experience working with health care finance reporting and analytics in a medical group, hospital or health plan setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of experience in Provider Contract Modeling required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Experience working with commercial, Medi-Cal and Medicare large payer data sets and related pricing information that is publicly available. </li>
<li>Experience developing annual organizational budgets, forecasts and financial modeling. </li>
<li>Experience using Tableau and/or Microsoft SQL Server.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6299502&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 26, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6299502" target="_blank">https://jobs.caloptima.org/jobs/financial-analyst-iv-decision-support-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-f3569a1ca984034796c2553e8b161065

Financial Analyst IV (Decision Support)

Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) CalOptima CalOptima Health is seeking a highly motivated Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) to join our team. The Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal) will be responsible for assisting with all Hierarchical Condition Categories (HCC) projects and Medi-Cal Annual Wellness Visit Initiative Program. The incumbent will handle risk adjustment-related activities to ensure the Centers for Medicare &amp; Medicaid Services (CMS) and Department of Health Care Services (DHCS) coding and documentation guidelines are met. The incumbent will assist in improving risk score performance through collaboration with CalOptima Health's health networks, contracted providers and Program of All-Inclusive Care for the Elderly (PACE) providers. The incumbent will substantiate and verify the member's medical records using International Classification of Diseases (ICD)-10 Clinical Modification (CM) official guidelines for coding and reporting during the review process. The incumbent will verify the accuracy, completeness and appropriateness of diagnosis codes based on the medical documentation provided. As part of the medical records review, travel may be required to physician offices or physician medical groups throughout Orange County. Position Information: 
<ul>
<li>Department: Financial Analysis </li>
<li>Salary Grade: 309 - $68,015 - $108,824 ($32.70 - $52.3192) </li>
<li>Work Arrangement: Full Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>80% - Program Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Reviews and assesses the accuracy, completeness, specificity and appropriateness of diagnosis codes based on documentation and creates tools/tip sheets for audit staff to utilize for future audits based on findings.</li>
<li>Conducts in depth retrospective and prospective medical record audits to assess the accuracy of ICD-10 CM coding for chronic conditions as it pertains to HCC for CalOptima Health Community Network (CHCN), PACE providers and delegated health networks.</li>
<li>Tracks all network HCC activities, including training, audit results and evaluating future outcomes, which includes monitoring performance improvement of network providers by observing patterns and trends and recommending solutions to the manager.</li>
<li>Reviews medical record information to identify all appropriate coding CMS HCC categories and DHCS coding and monitors the DHCS and CMS websites for updates.</li>
<li>Reviews additional data identified from audits to ensure timely data entry for CMS sweeps.</li>
<li>Identifies providers for education and training opportunities following ICD-10-CM coding guidelines based on HCC audit results and Medi-Cal Annual Wellness Visit Initiative Program and reports findings to the Manager.</li>
<li>Assists with CMS Risk Adjustment Data Validation (RADV) and Office of Inspector General (OIG) audits, including workflow or data collection requirements and creating and maintaining HCC audit results when applicable.</li>
<li>Performs code abstraction on supported clinical documentation identified as opportunities through Natural Language Processing (NLP) software. </li>
</ul>
</li>
<li>15% - Administrative Support
<ul>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Assists manager in evaluating existing reports for PACE members provided by CMS and collaborates with Financial Analysis to create any custom report required to assist with audits. </li>
</ul>
</li>
<li>5% - Other-
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in public health, business administration or related field PLUS 5 years of risk adjustment coding and chart audit/quality experience in a managed care or health care environment required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>Have access to means of transportation for work away from the primary office approximately 20% of the time required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Registered Health Information Technician (RHIT) or Certified Risk Adjustment Coder (CRC). </li>
<li>Experience with conducting presentations and performing physician education.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>Current Certified Coding Specialist (CCS) or Certified Professional Coder (CPC) by the American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) required. Certification is required to be current and maintained during employment.</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6299515&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 26, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6299515" target="_blank">https://jobs.caloptima.org/jobs/certified-coding-specialist-sr-hcc-medicare-and-medi-cal-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-d4deeaad9bc4a74cb61631e4900eb19a

Certified Coding Specialist Sr (HCC-Medicare and Medi-Cal)

Supervisor Information Technology Services (Infrastructure) CalOptima CalOptima Health is seeking a highly motivated Supervisor Information Technology Services (Infrastructure) to join our team. The Supervisor Information Technology Services will assist the manager with overseeing technical assistance regarding hardware/software related requests through Information Technology Service Management (ITSM) elements such as incident management and request fulfillment. The incumbent will also assist with all requests for computer audits, disaster recovery planning and execution of such plans. The incumbent will assist management either directly or through the efforts provided by direct reports, which consist of assigned technical and operational personnel in the Information Technology (IT) group. The incumbent will provide oversight of assigned staff members in the day-to-day operations of the computer infrastructure and operations center units and will monitor and administer reviews for their staff. The incumbent will ensure that all policies and procedures of the organization and IT department are followed and executed in a professional manner. Position Information: 
<ul>
<li>Department: ITS- Infrastructure </li>
<li>Salary Grade: 314 - $99,902 - $159,843 ($48.03 - $76.8476) </li>
<li>Work Arrangement: Full Office **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Supervisory
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Responds to, updates and completes tickets generated by the Service Desk Ticket system and assigns them to other areas of the IT group accordingly.</li>
<li>Operates an efficient and trouble-free IT infrastructure environment in support of the company's day-to-day business operations.</li>
<li>Assists in recruitment, develops, mentors, supervises and appraises subordinates to provide an efficient and effective operation. Prepares and administers performance evaluations and recommends salary adjustments for staff when appropriate.</li>
<li>Supervises the daily activities of assigned staff to ensure timely and effective reporting, tracking, follow-up and communication of status to management and end-users. Develops and maintains subordinate team's work schedule to achieve optimal coverage and productivity. Performs daily time management and authorization for staff.</li>
<li>Ensures the physical safety of staff in the event of an emergency on premise and at remote sites.</li>
<li>Evaluates and recommends new technologies in desktop, mobility, server, network and storage technology to support business needs.</li>
<li>Collaborates with the team in creating new knowledge articles and updating and migrating existing knowledge articles to the ServiceNow Knowledge Base.</li>
<li>Monitors the Automatic Call Distribution (ACD) queue and ensure timely responses and resolutions within Service Level Agreements (SLAs) </li>
</ul>
</li>
<li>5% - Service Desk Support
<ul>
<li>Ensures that on-boarding tickets have been completed prior to the start date of a new hire, all equipment has been set up and tested and requested folder permissions granted.</li>
<li>Ensures that off-boarding tasks are completed timely, including the retrieval of assets and removal of credentials.</li>
<li>Advises and recommends improvements in organizational, operational, procedural and workflow plans.</li>
<li>Plays a key role in internal Outage processes, assigning tickets and promoting to Problems when necessary and assists in coordinating teams to troubleshoot to resolution.</li>
<li>Participates with on-call support for any production processing and/or infrastructure issues supported by the IT group.</li>
<li>Assists in managing the operation of a data center and its related infrastructure components, including coordinating the monitoring activities for data center server, storage and network communications.</li>
<li>Monitors communications on incident status to end-users and management and participates in more complex IT problem solving and advanced project work.</li>
<li>Aids in asset management and e-waste of IT infrastructure hardware.</li>
<li>Monitors and assigns tickets ensuring they are promptly distributed to the appropriate team members based on priority, complexity and skill set.</li>
<li>Provide and communicate daily and weekly ServiceNow metrics.</li>
<li>Assists with monthly server patching using Tanium. </li>
</ul>
</li>
<li>5% - Other
<ul>
<li>Completes other projects and duties as assigned. </li>
</ul>
</li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration, computer science or related field PLUS 3 years of senior level desktop, server, storage, network or telephony communications support experience required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>3 years of progressive experience in Microsoft Office 365, Windows PC systems, Active Directory, and/or Microsoft SharePoint Online required. </li>
<li>Experience deploying, troubleshooting and managing Windows 10/11 and macOS/iOS devices in a corporate environment required. </li>
</ul>
 Preferred Qualifications: 
<ul>
<li>ITSM/ Information Technology Infrastructure Library (ITIL) certifications related to the provisioning of services. </li>
<li>CompTIA Security+, CompTIA A+ or HDI Support Center Analyst (SCA) certification. </li>
<li>Microsoft Windows certification. </li>
<li>Apple Certified Support Professional (ACSP), Microsoft Office Specialist (MOS) or equivalent experience. </li>
<li>2 years of supervisory experience or entry level leadership role, scheduling, delegating tasks and assigning resources. </li>
<li>Experience using IT service management solutions. </li>
<li>Government and/or health care experience with general understanding of Protected Health Information (PHI) and Personally Identifiable Information (PII).</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6296758&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 25, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6296758" target="_blank">https://jobs.caloptima.org/jobs/supervisor-information-technology-services-infrastructure-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-acefa7cc4dc431458ce3f79fb4eba29e

Supervisor Information Technology Services (Infrastructure)

Director, Medicare Program Development (Director III) CalOptima CalOptima Health is seeking a highly motivated Director, Medicare Program Development (Director III) to join our team. The Director III (Medicare Program Development) will be responsible for leadership, plan management and operations of CalOptima Health's Medicare lines of business, including the Program of All Inclusive Care for the Elderly (PACE) health plan operations. The incumbent will provide direction to CalOptima Health's departments to ensure compliance with regulatory agencies such as the Centers for Medicare and Medicaid (CMS), Department of Health Care Services (DHCS) and Department of Managed Health Care (DMHC). The incumbent will collaborate with the Operations Management, Clinical Operations, Regulatory Relations and Finance departments, including but not limited to Customer Service, Grievance and Appeals, Medical Management, Provider Network Operations, Strategic Development, Compliance and Regulatory Affairs and subcontracted providers and health networks. The Director III will interact with all levels of CalOptima Health's staff, members, providers, regulatory agencies, advisory committees and representatives of other agencies as needed. Position Information: 
<ul>
<li>Department: Operations Management </li>
<li>Salary Grade: 322 - $192,386 - $307,817 ($92.49 - $147.9891) </li>
<li>Work Arrangement: Partial Telework **This position is eligible for telework in California.** </li>
</ul>
 Duties &amp; Responsibilities: 
<ul>
<li>50% - Leadership Functions
<ul>
<li>Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.</li>
<li>Hires, supervises, develops, counsels and reviews the performance of department staff.</li>
<li>Supports the development of reports and presentations to CalOptima Health's Board of Directors, as needed.</li>
<li>Utilizes matrix management, directs and coordinates staff throughout the organization in the implementation of strategic work plans, development and implementation of new benefits or other initiatives for health plan operations, including but not limited to CMS Five Star Program operational initiatives and improvement activities.</li>
<li>Ensures implementation of Medicare and PACE program changes to comply with CMS regulatory requirements and is responsible for communication with stakeholders to implement such changes.</li>
<li>Ensures timely filing and compliance with CMS reports and data submissions.</li>
<li>Reviews and recommends approval of OneCare program and PACE health plan operations policies and procedures by the Executive Director and executive leadership. </li>
</ul>
</li>
<li>45% - Program Oversight
<ul>
<li>Directs and leads all business operations associated with the Medicare lines of business operations and supports certain PACE health plan operations, including coordination with and oversight of delegated health networks, contracted providers and contracted vendors.</li>
<li>Directly leads Medicare Programs outreach and retention function including developing strategies designed to expand community outreach and retention of current OneCare members.</li>
<li>Reviews and monitors Medicare programs and PACE program financial performance, provides recommendations and develops action plans.</li>
<li>Develops and monitors strategies and tactics for business development, new member enrollment and member retention in Medicare and PACE programs.</li>
<li>Supports Medicare annual bid submissions, including project management, supplemental benefit development and coordination with external actuary firm(s) and internal departments to complete and submit bids on time for Medicare and PACE programs.</li>
<li>Oversees the development of strategic plans, work plans and other initiatives for the OneCare and PACE program health plan operations.</li>
<li>Collaborates with Finance and other departments to improve activities for Medicare Risk Adjustment Factor (RAF) improvement activities for applicable programs.</li>
<li>Collaborates with internal departments in the implementation and oversight of community and member outreach activities designed to maximize visibility of Medicare programs including OneCare and PACE.</li>
<li>Partners with staff from across the organization to research specific issues as necessary to develop and analyze solutions and make policy or programmatic recommendations to address operational issues.</li>
<li>Reviews reports for submission to CMS, CalOptima Health's Board of Directors, executive leadership and others, as needed.</li>
<li>Facilitates monthly operations meetings to review Medicare and PACE program medical, financial and administrative operations.</li>
<li>Communicates the plan's operational issues, ensures adherence to work plans, identifies problem areas and develops solutions to issues or problems.</li>
<li>Collaborates with Medicare Programs Sales and Marketing and Communications departments in the development of marketing and enrollment strategies and tactics for increasing Medicare and PACE program enrollment and retention. </li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
 Minimum Qualifications: 
<ul>
<li>Bachelor's degree in business administration or related field PLUS 7 years of experience in a management position of a health insurance plan, Independent Physician Association (IPA), managed care organization or public agency serving Medicare and Medicaid (Medi-Cal) populations required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. </li>
<li>7 years of progressive leadership experience, including direct supervision of staff required.</li>
</ul>
 Preferred Qualifications: 
<ul>
<li>Master's degree. </li>
<li>Medicare Advantage health plan operations, Medicare Advantage health maintenance organization (HMO) special needs plans (SNP), Medicaid or Medi-Cal and PACE program operations experience. </li>
<li>Project management experience.</li>
</ul>
 Required Licensure / Certifications: 
<ul>
<li>N/A</li>
</ul>
 Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
 Physical Requirements (With or Without Accommodations): 
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
 Work Environment: If located at the 500, 505 Building or a remote work location: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
 If located at PACE: 
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 If located in the Community: 
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
 About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=6281703&amp;targetURL=https://alliantbenefits.cld.bz/25caloptimacabenguide" target="_blank">2025 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is June 20, 2025 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: <a href="https://apptrkr.com/6281703" target="_blank">https://jobs.caloptima.org/jobs/director-medicare-program-development-director-iii-505-city-parkway-west-california-united-states</a> Copyright ©2025 Jobelephant.com Inc. All rights reserved. <a href="https://www.jobelephant.com/" target="_blank">Posted by the FREE value-added recruitment advertising agency</a> jeid-7afb9ea777e68d4fab491cabeb4bb238

Director, Medicare Program Development (Director III)

Job title
Senior Development Associate
Reports to
Director of Individual Giving
FLSA Status
Non-Exempt Position
Alliance for Justice is at the heart of showing the progressivemovement the power the courts have in all our lives. Our more than130 organizations represent a broad array of groups committed toprogressive values. Since 1979, AFJ has been the leader inadvocating for a fair and independent justice system, and we havechanged the conversation around the critical importance of ourcourts. We are shaping a tomorrow where rights are safeguarded, andjustice prevails.
Job purpose
The Senior Development Associate is responsible for alladministrative aspects of development and donor cultivationactivities. This position is a critical role that supports AFJ’sleadership and development team in fundraising, donor cultivation,and administration aligned with its mission and strategic plan.
Duties and Responsibilities
<ul>
<li>Maintain EveryAction database records ensuring accurate and upto date information including gift entry, notes, contacts, andfollow ups.</li>
<li>Communicate with the Finance Department to receive requiredreports, wire transfers, check scans, and stock gifts and toreconcile monthly gift data with accounting.</li>
<li>Open and process mail and checks, coordinating with Operationsand Finance to ensure timely deposits and reporting.</li>
<li>Generate, print, mail, and track timely and accurateacknowledgement letters for donations.</li>
<li>Support the Foundations Relations Director with back-up supportfor data entry and tracking of grant payments.</li>
<li>Pull reports on donor data from EveryAction database.</li>
<li>Create and distribute weekly and monthly income reports.</li>
<li>Assist with planning and execution of donor outreach eventsthroughout the year.</li>
<li>Proofread and light editing of print and digitalmaterials.</li>
<li>Maintain and update as needed ClickUp project managementsoftware.</li>
<li>Maintain executive schedule and travel arrangements asneeded.</li>
<li>Print and mail in house direct mail pieces throughout theyear.</li>
<li>Additional tasks as assigned.</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree preferred but not required.</li>
<li>Two years prior experience in a related role.</li>
<li>Demonstrated alignment with AFJ mission and politics, andpassion for its work.</li>
<li>Proficiency in Microsoft Office Suite.</li>
<li>Comfortable working with database software programs such asEveryAction.</li>
<li>Strong written communication skills.</li>
<li>Outstanding attention to detail and deadlines.</li>
<li>Capacity to maintain strong, positive, collegial workingrelationships.</li>
<li>Ability to take ownership of a process and use problem-solvingskills to resolve issues and complete tasks.</li>
<li>Strong professionalism with the ability to function efficientlyin a busy, fast-paced environment.</li>
<li>Capacity to think critically understanding that there is no‘one size fits all’ approach to managing donors.</li>
<li>Ability to manage projects with minimal supervision whileidentifying and solving areas of opportunity independently.</li>
</ul>
Alliance for Justice provides equal employment opportunities toall employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, genderidentity or expression, or any other characteristic protected byfederal, state, or local laws.
This policy applies to all terms and conditions of employment,including recruiting, hiring, placement, promotion, termination,layoff, recall, transfer, leaves of absence, compensation, andtraining.
Racial Equity
Our employees share our commitment to increasing racialdiversity in our movement and organization, integrating justice andequity into the work we do and ensuring an inclusive organizationalculture.
Physical Requirements
The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is regularly required to talk or hear. Theemployee frequently is required to stand; walk; use hands tofinger, handle or feel; and reach with hands and arms.
Work Environment
This job operates in a professional office environment. Thisrole routinely uses standard office equipment such as computers,phones, photocopiers, filing cabinets and other officeequipment.
Compensation
This is a union position covered under the terms of a collectivebargaining agreement with the Washington-Baltimore News Guild, CWALocal 32035, which includes salary minimums based on job positioncategory. This position is in Group 2 with a starting salary rangeof $60,000 - $65,000 depending on qualifications and experience.&nbsp;
The Collective Bargaining Agreement is <a href="https://afj.org/wp-content/uploads/2022/04/WBNG-AFJ-AFJAC-CBA-FINAL-2.8.22.pdf" target="_blank">available here</a>.
AFJ offers a comprehensive and generous benefitsprogram:
Health
We offer medical, prescription, dental, vision benefits, as wellas an employee assistance program for physical and mentalwell-being.
Savings
Save for retirement with our 401K plan with employermatching.
Time
We have a generous paid time off policy.
Family
We provide up to 16 weeks of parental leave and a range of paidand unpaid family leave programs that allow our employees to bondwith and care for their children and other dependents.

Other
Flexible spending account, dependent care, life and disabilityinsurance, as well as commuter benefits.
Race Equity
Our employees share our commitment to increasing racialdiversity in our movement and organization, integrating justice andequity into the work we do and ensuring an inclusive organizationalculture.
Other Duties
Please note this job description is not designed to cover orcontain a comprehensive listing of activities, duties orresponsibilities that are required of the employee for thisposition.&nbsp; Duties, responsibilities, and activities may changeat any time with or without notice.
Job Location
This is a full-time position. Days and hours of work are Mondaythrough Friday, 9:00 a.m. to 5:00 p.m. Currently a hybridoffice/remote with staff expected to be on site (if based inWashington, D.C.) 2-3 days a week.
How to Apply
Qualified applicants please reference Senior DevelopmentAssociate in your subject line and submit a letter of interest,resume our website at <a href="https://www.afj.org/about/careers" target="_blank">https://www.afj.org/about/careers</a>.&nbsp;(NO PHONE CALLS PLEASE).
AFJ/AFJAC is an Equal Opportunity Employer. AFJ/AFJACprohibits discrimination against its employees and applicants foremployment based on race, color, national origin, age, disability,sex, gender identity, religion, reprisal, sero-status and whereapplicable, political beliefs, marital status, familial or parentalstatus, sexual orientation, or income.
Disclaimer
This description is intended to provide an overview of thisposition and is not all-inclusive.&nbsp; The incumbent in thisposition will be expected to perform other duties asrequired.&nbsp;Responsibilities may change over time. Thisdescription is provided for informational purposes only and doesnot form the basis of a contract.

Senior Development Associate

Benefits and Compensation Associate (New York, NY): Apply statistical models and techniques to analyze compensation and equity data. Determine the necessary data for compensation projections and related analysis. Design compensation surveys to develop statistical models. Interpret data to communicate analysis to both technical and nontechnical audiences. Utilize statistical software to analyze data and create visualizations to aid compensation and equity decision-making. Work with Excel, including Vlookup, Sumif, and pivot tables, for currency conversion and public financial reporting; analyzing, organizing, and creating statistical summaries of large data sets for benefits benchmarking and country harmonization; performing domestic and global market research, and compiling, analyzing, and presenting data and findings; and performing practical analyses utilizing statistical software, including Excel, to analyze trends in benefits and provide recommendations. Reqs. Bachelor's degr + 2 yrs of exp. Salary Range: $100,000.00 - $125,000.00/year. Email resume to <a href="mailto:recruiting@wpcarey.com" target="_blank">recruiting@wpcarey.com</a> or mail resume to W. P. Carey Management LLC, Attn: Recruitment Team, 395 9th Avenue, 58th Floor, New York, NY 10001. Must Ref# DR-WPC-002. No phone calls.&nbsp; &nbsp;

Benefits and Compensation Associate

Application Developer (SAP ABAP), IBM Corporation, Armonk, NY, and various unanticipated client sites throughout the US: Design, develop, configure, test and implement solutions to meet business requirements while adhering to development standards and methodologies. Develop code for SAP RICEFW in HANA Studio/Eclipse and SAP UI5 and Fiori application developments in Business Application Studio (BAS). Develop solutions interfacing RESTful web services (OData, JSON) and other data integrations like flat file over FTP, SQL database. Develop custom applications. Perform code reviews with peers and correct coding problems. Plan and execute unit tests. Partner closely with SAP Basis team and business analysts for implementations and troubleshooting. Participate in product roadmap and product strategy definition, engage with partners to identify, and validate requirements, and translate to technical designs. Deliver complex projects in a fast-paced, team environment. Adhere to SAP best practices and standards, maintain stable/scalable SAP environment. Support production system monitoring and resolve all issues and errors raised in the form of change requests and defects using ChaRM and JIRA. Utilize: SAP ECC - RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Reports and Workflow), ABAP-OOPS (Object Oriented Programming) and IDOC (Intermediate Document), Fiori, SAPUI5, oData Gateway. Required: Master's degree or equivalent in Information Technology, Computer Science, Engineering, Business or related (employer will accept a bachelor's degree plus five (5) years of progressive experience in lieu of a master's degree) and one (1) year of experience as a Project Manager, Managing Consultant or related. One (1) year of experience must include utilizing SAP ECC - RICEFW (Reports, Interfaces, Conversions, Enhancements, Forms, Reports and Workflow), ABAP-OOPS (Object Oriented Programming) and IDOC (Intermediate Document), Fiori, SAPUI5, oData Gateway. $179982 per year. Please send resumes to <a href="mailto:recruitad@us.ibm.com" target="_blank">recruitad@us.ibm.com</a>. Applicants must reference D163 in the subject line.

Application Developer (SAP ABAP)

<h3>Job Description</h3>
Job Description
About Us
Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience.
At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home.
As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat.
About the role&nbsp;
As the Regional Marketing Manager for NYC you will play a pivotal role in building the brand marketing and local partnerships strategy. You are not only a marketing campaign and partnership expert but also an expert in all things NY.&nbsp; As a key face of the business, you will build relationships with local brands, businesses, and community partners, to drive awareness and acquire new customers.&nbsp; You will be as savvy at building marketing campaigns relevant to the NYC customer as well as having a finger on the pulse of culture in NYC driving key brand partnerships.&nbsp;
In addition to overseeing the marketing strategy and execution for this region, you will manage a local agency as to scale field marketing tactics.&nbsp;&nbsp;
As the NYC Marketing and Partnerships Manager you are as much of an executor as a strategist.&nbsp; In this position you will not only play a key role in building the brand with relevancy to NYC,&nbsp; but you will also play a key role in developing the overall Regional Marketing program as we build to scale.&nbsp;
This individual will sit on the Marketing team and report to the Director of Brand and Local Marketing within the broader Growth organization; there is a tremendous amount of growth potential for this role as Wonder continues to scale.&nbsp;
Key responsibilities include:&nbsp;
<ul>
<li>
Build and execute the marketing strategy for new store openings&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Build and execute the marketing strategy to drive sales and traffic post opening for all of the NYC region as well as individual restaurants&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Build NYC specific omni channel Wonder marketing campaigns in partnership with your internal marketing channel experts&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Translate business strategy into marketing strategy and identify what channels are best to hit the goals of the business. When applicable, work with other members of the marketing organization for deployment on other channels.&nbsp;
</li>
</ul>
<ul>
<li>
Partner with the data team, as well as work independently, to analyze and interpret campaign response, customer behaviors, segment performance to optimize conversion/retention.&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with the in-house creative team to drive regionally relevant creative.&nbsp;
</li>
</ul>
<ul>
<li>
Pull performance reports and share out on results to inform learnings and next steps.&nbsp;
</li>
</ul>
<ul>
<li>
Plan, coordinate and participate in local events and promotional activities to reach new customers, enhance our brand image and generate demand; responsible for pre, during and post event programming and recaps.&nbsp;&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Own P&amp;L and cost sheets for partnerships, brand activations, and events.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Manage field marketing agency as well as Brand Ambassadors (when needed) providing structure, guidance and support in execution and prospecting activation opportunities.&nbsp;
</li>
</ul>
<ul>
<li>
Work closely with various teams across Wonder including Operations, Training and Culinary to improve cross functional work streams.&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Partner with and train restaurant General Managers to execute local marketing tactics within their community.&nbsp;
</li>
</ul>
<ul>
<li>
Maintain ownership over your market sales, brand awareness and new customer acquisition goals. Track and measure the success of your marketing initiatives against those goals through weekly reporting.&nbsp;
</li>
</ul>
<ul>
<li>
Keep a pulse on market trends and competitor field marketing tactics to provide valuable insights to the broader team.&nbsp;
</li>
</ul>
The experience you have&nbsp;
<ul>
<li>
6-8 years of proven experience in field marketing, brand activation, grand openings or related roles; bonus if within the QSR or fast casual restaurant industry&nbsp;
</li>
</ul>
<ul>
<li>
Ability to work independently and manage multiple tasks simultaneously&nbsp;
</li>
</ul>
<ul>
<li>
Strong project management, organization, prioritization, and communication skills with attention to detail and the proven ability to build relationships and coordinate multiple projects across various teams&nbsp;
</li>
</ul>
You Are:&nbsp;
<ul>
<li>
A brand marketing, local partnerships, and event coordinating expert&nbsp;
</li>
</ul>
<ul>
<li>
Friendly and sociable, excited to engage with others with expert communication tailored to multiple audiences&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Hardworking and eager to take on challenges while build efficiencies within a growing business&nbsp;&nbsp;
</li>
</ul>
<ul>
<li>
Brand focused and Data Driven: ability to utilize data and analytics to inform strategy&nbsp;
</li>
</ul>
<ul>
<li>
Must live in the NYC area; willing to travel within the assigned geographical area and provide reliable transportation to and from events&nbsp;
</li>
</ul>
<ul>
<li>
Capable of lifting 50 lbs and standing for the duration of a 3-4 hour event&nbsp;
</li>
</ul>
<ul>
<li>
Authorized to work in the United States&nbsp;&nbsp;
</li>
</ul>
The way you work&nbsp;
<ul>
<li>
You solve problems and make decisions informed by data, insights, and good judgement&nbsp;
</li>
</ul>
<ul>
<li>
You gain trust through open dialogue, embracing change, and actively seeking feedback&nbsp;
</li>
</ul>
<ul>
<li>
You are equally able to build friendly working relationships with GM’s, Kitchen Managers and Restaurant Ops Staff as you are comfortable holding your own in a meeting with a Director&nbsp;
</li>
</ul>
Salary - $122,000- $128,000
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. &nbsp;
A final note&nbsp;
At Wonder, we believe that in order to build the best team, we must hire using an objective lens. &nbsp;We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. &nbsp;As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. &nbsp;If you have a disability, please let your recruiter know how we can make your interview process work best for you.
We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.&nbsp;

Regional Marketing Manager NYC

<h3>Job Description</h3>
Job Description
Girl Scouts of Central Texas
Job Description
Job Title: Membership Strategic Manager

FLSA Status: Full-time, exempt

Department: Membership

Reports To: Membership Volunteer Strategy Senior Manager

Location: Austin

 
Job Purpose: The Recruitment Strategy Manager plays a pivotal role in driving membership growth by developing, implementing, and evaluating comprehensive year-round recruitment sales strategies for both girl and adult members within the Council. This position provides leadership and management oversight to a team dedicated to lead acquisition, cultivation, conversion, and placement across our service area. Additionally, the Recruitment Strategy Manager ensures the maintenance and effectiveness of all systems that support recruitment functions.
 *This is not a Human Resources position.*
 
Essential Functions
Recruitment Strategy and Leadership
<ul>
<li>Provides strategic leadership in the creation and implementation of agile, data-based and responsive Council wide membership recruitment strategies for both youth and adults. </li>
<li>Oversees a team dedicated to supporting recruitment sales functions, including lead management.</li>
<li>Works in partnership with other departments to ensure that all strategies are aligned with the strategic plan and current Council priorities.</li>
<li> Provides direction for establishing, cultivating, and maintaining relationships with schools, like-minded community organizations, faith-based organizations, and businesses to promote and deliver Girl Scouting within our service area.</li>
</ul>
People Management
<ul>
<li>Leads with clear expectations for the work and outcomes of a high-performing, team , accomplishing goals through innovation and delegation.</li>
<li>Offers ongoing coaching, training, development opportunities, and a culture of teamwork that inspires realization of department and organization objectives.</li>
<li>Actively participates in development of environments and processes that foster diversity, equity, inclusion, and access through words, actions, and attitude.</li>
</ul>
 
Relationship Building and Collaboration
<ul>
<li>Builds and maintains strong relationships with key stakeholders, including staff, donors, members, adult volunteers, as well as corporate and community partners. </li>
<li>Fosters positive collaboration with other departments/teams to best support mission goals and objectives.</li>
<li>Collaborates with peer groups to understand trends, opportunities, and best practices of the Girl Scout movement and leverage such practices for Girl Scouts of Central Texas.</li>
</ul>
Project Management and Communication
<ul>
<li>Develops and oversees annual departmental budgets and ensures appropriate resource allocation.</li>
<li>Leads various projects related to this role, monitoring progress and keeping stakeholders informed throughout project lifecycles.</li>
<li>Effectively and intentionally communicates ideas and information to internal and external customers in a variety of outlets and formats, including emails, texts, website, social media, reports, presentations, training opportunities, and meetings.</li>
</ul>

Required Qualifications
<ul>
<li>Three or more years knowledge of the sales and leads process, managing workflow and technology systems, and managing data, including, comprehension, analyzation and reporting of data to achieve organization and department objectives. </li>
<li>Five or more years of experience working for a membership-based, youth-based, or other related organization</li>
<li>Three or more years of supervisory experience with a proven track record of leading people while cultivating a work culture that is high performing, inclusive, innovative, creative, and fun.</li>
</ul>
<ul>
<li>Strong interpersonal skills, including a natural curiosity and openness about other perspectives and an ability to be diplomatic and professional when interacting with a wide variety of people and sensitive situations.</li>
<li>Ability to assess training needs of staff and provide coaching to increase staff empowerment, efficiency, problem-solving skills, and performance.</li>
<li>Ability to work effectively cross-departmentally, cultivating a culture of collaboration, and demonstrating respect for cross-departmental processes, staffing, and expertise.</li>
<li>Effectively interact, work, and collaborate with people of various cultural backgrounds and promote an environment of inclusivity.</li>
<li>Ability to positively influence others and maintain effective relationships with key stakeholders.</li>
<li>Ability to critically assess current processes and suggest improvements.</li>
<li>Strong written and oral communication, public speaking, and presentation skills.</li>
<li>High-level proficiency in Microsoft Excel, Word, and Outlook or similar productivity software. </li>
<li>Ability to make a commitment to the philosophy of Girl Scouting, both nationally and locally.</li>
<li>Capable of maintaining strict confidentiality and professionalism when handling sensitive information.</li>
<li>Yearly membership in GSUSA is required. </li>
<li>Maintains a valid TX driver’s license, an acceptable driving record, acceptable vehicle insurance, and reliable transportation to travel within Girls Scouts of Central Texas service area.</li>
<li>Satisfactory results from a criminal background check. </li>
</ul>
 
 Education
<ul>
<li>Bachelor's degree in a field related to the job or an acceptable combination of education and experience to meet job qualifications </li>
</ul>
Preferred Qualifications
<ul>
<li>Experience with CRM software tools (e.g., Salesforce), data warehouse tools (e.g., Looker), and task management software (e.g., Asana).</li>
<li>Non-profit experience.</li>
<li>Bilingual in English/Spanish.</li>
</ul>
Physical Requirements
<ul>
<li>This is largely a sedentary role but involves walking or standing for brief periods of time and for special events.</li>
<li>Frequent travel within the greater Austin area. Occasional travel throughout the rest of GSCTX’s assigned geographical area, including Waco, San Angelo, Killeen, Bryan/College Station, and Brownwood. Infrequent travel opportunities outside the Girl Scouts of Central Texas region.</li>
<li>Frequent use of computers and other office productivity machinery, such as copy machines and printers.</li>
<li>Periodic filing will require the ability to reach, push, pull, bend, stoop or stand as necessary. Will occasionally lift office products and supplies weighing up to 30 pounds.</li>
<li>Normal visual acuity and field of vision, hearing and speaking abilities, finger dexterity and repetitive hand motions for manual manipulation of a keyboard or mouse.</li>
<li>Ability to read, write, and communicate verbally and in written form to express and exchange ideas and can understand, remember, and communicate routine information.</li>
<li>Ability to compose material such as operating procedures, organization-wide communications, detailed reports, and slides to aid in presentations.</li>
<li>Ability to maintain emotional control under stress.</li>
<li>Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the key responsibilities of this position.</li>
</ul>
Environmental Demands
<ul>
<li>Continuous indoor activity and exposure to florescent light.</li>
<li>Some outdoor activities and exposure to weather. </li>
<li>Ability to work in the office and travel 20% of time to other locations within the council jurisdiction time to meet with members, collaborate with diverse community groups, and represent the council in the community.</li>
<li>Work some nights and weekends, as needed.</li>
<li>Frequent work under stress and under pressure of deadlines.</li>
</ul>
 
Important Note: The information contained in this job description is intended to outline the general nature and scope of work being performed by an employee assigned to this position. It is not intended to be construed as a contract, or as an exhaustive list of all responsibilities, duties and capabilities required of a person employed in this capacity. Job descriptions are subject to change at the discretion of the Girl Scouts of Central Texas.
Girl Scouts of Central Texas is an Equal Opportunity Employer.
 
This employer participates in the Electronic Employment Verifications Program. Please click the E-Verify link before for more information. 
<a href="https://www.e-verify.gov/" target="_blank">https://www.e-verify.gov/</a>

Membership Strategic Manager

<h3>Job Description</h3>
Job Description
Job Title: Franchise Growth Marketing Manager
Location: Near Livonia, MI (Hybrid – 2 days/week onsite)
Salary Range: $70,000–$90,000 depending on experience
Role Summary
Join a national organization as a Franchise Growth Marketing Manager and help drive strategic expansion efforts through targeted marketing initiatives. This role is responsible for developing and executing campaigns that generate high-quality franchise leads and support long-term brand growth. You’ll work closely with senior marketing and development leadership to align messaging, build a robust prospect pipeline, and increase overall visibility in target markets.
This is an exciting opportunity for a resourceful, data-driven marketer who thrives in a collaborative environment and wants to make a measurable impact on business growth.
Key Responsibilities
<ul>
<li>
Campaign Strategy: Plan and execute marketing campaigns designed to attract franchise candidates and identify potential business opportunities for expansion.
</li>
<li>
Database &amp; CRM Management: Build and maintain marketing prospect lists. Use CRM tools to segment audiences, track engagement, and optimize outreach efforts.
</li>
<li>
Cross-Functional Collaboration: Partner with the development, digital, and content teams to ensure marketing strategies align with business development goals and support franchise growth.
</li>
<li>
Performance Analysis: Track and analyze key performance indicators (KPIs) such as cost per lead, conversion rates, and campaign ROI to inform strategy adjustments.
</li>
<li>
Content Direction: Provide input and direction on creative assets, messaging, and calls-to-action to ensure campaigns are targeted, compelling, and on-brand.
</li>
<li>
Vendor Coordination: Manage relationships with outside vendors (as needed) for services such as creative, data sourcing, or campaign distribution.
</li>
<li>
Market Research: Conduct research on trends, competitor activity, and market demographics to identify growth opportunities and fine-tune messaging.
</li>
</ul>
Required Qualifications
<ul>
<li>
Bachelor’s degree in Marketing, Communications, Business, or a related field
</li>
<li>
5+ years of experience in marketing, preferably in franchise development, multi-location, or growth marketing roles
</li>
<li>
Hands-on experience with CRM tools such as Salesforce, HubSpot, or Zoho
</li>
<li>
Strong analytical mindset and comfort working with campaign performance data
</li>
<li>
Proven ability to manage marketing campaigns across digital and traditional channels
</li>
<li>
Excellent communication and project management skills
</li>
</ul>
Preferred Qualifications
<ul>
<li>
Prior experience supporting franchise networks or marketing for multi-brand organizations
</li>
<li>
Experience with outbound lead generation and database segmentation strategies
</li>
<li>
Familiarity with lead nurturing, automated email campaigns, or marketing funnels
</li>
</ul>
Work Style
<ul>
<li>
Hybrid schedule: 2 days per week on-site near Livonia, MI
</li>
<li>
Highly collaborative, results-oriented culture
</li>
<li>
Opportunity to work alongside senior leaders across marketing and development teams
</li>
</ul>
Equal Opportunity Statement
Our client is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.

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