<h3>Job Description</h3>
Job Description
DDA Program Coordinator - Salisbury
Certified Home Nursing Solutions is looking to recruit a qualified Program Coordinator. Qualified applicants must be dependable, detail oriented, an effective communicator, and able to supervise direct support professionals. 
<ul>
<li>ESSENTIAL DUTIES :</li>
</ul>
The Program Coordinator position will oversee all aspects of the Person-Centered Planning process from summary development to oversight of implementation and data collection, assisting with staffing needs, and communication with staff and administrative staff. This position also is responsible for scheduling staff for assigned shifts and duties. The Program Coordinator is part of a team responsible for assisting each individual meet their desires and preferences in regard to building their individualized daily schedule whether it consist of pre-vocational training or social and leisure activities, in a safe, enjoyable environment. Attend staff meetings/trainings included but not limited to DDA required trainings, CPR/First Aid, MANDT, and CMT.
<ul>
<li>JOB RESPONSIBILITIES:</li>
<li>Oversee a caseload of individuals supported and complete required documentation in a timely manner – SIP, Quarterlies, DSAT and Cost Detail. Attend staff meetings/trainings included but not limited to DDA required trainings, CPR/First Aid, MANDT, and CMT.</li>
<li>Prepare required documentation and distribute to appropriate locations including uploading to WellSky.</li>
<li>Review and monitor data collection for accuracy and implementation strategies.</li>
<li>Assist with the writing of goal implementation strategies and task analysis</li>
<li>Attend PCP meetings and other team meetings as necessary.</li>
<li>Oversee, produce, and distribute a monthly program calendar that is tailored towards leisure preferences of those we support.</li>
<li>Develop daily staff schedules/assignments.</li>
<li>Assist individuals with activities of daily living as coverage is needed</li>
<li>Assist and oversee individualized schedules of those supported.</li>
<li>Report programmatic QA reports/incidents to the Meaningful Day Services Manager</li>
<li>Process petty cash requests from DSPs for incidental purchases</li>
<li>Assist with staff development, orientation, and training</li>
<li>On-Call Rotation</li>
</ul>
Qualifications:
<ul>
<li>RN License</li>
<li>LCSW License</li>
<li>Bachelor or Associate Degree</li>
<li>Three years (3) of experience working with people with developmental disabilities or special needs in a day program setting or similar.</li>
<li>Strong office organizational skills and proficiency in Microsoft Word, Excel, and LTSS/PCIS2</li>
<li>Scheduling experience in the healthcare industry</li>
</ul>

DDA Program Coordinator

<h3>Job Description</h3>
Job Description
Senior Policy Advisor – V-Tech Solutions, Inc.
Job ID: 27741045
Location: Washington, DC, 20001
Other Location: (if applicable)
Position Summary: V-Tech Solutions, Inc. is seeking highly experienced and politically astute candidates to serve as Senior Policy Advisors in Washington, DC. The Senior Policy Advisor will represent the interests of the District of Columbia Government, build strategic relationships, and provide policy analysis and guidance on federal and local initiatives impacting the District.
Requirements:
<ul>
<li>Education: Bachelor’s degree in Public Policy, Political Science, Government Affairs, or related field (Master’s preferred)</li>
<li>Certification: None required</li>
<li>Skills &amp; Abilities: • Strong understanding of government operations and legislative processes • Excellent relationship-building and stakeholder engagement skills • Ability to conduct policy research and analysis • Effective communication and presentation skills • Experience working with federal agencies, Congress, and local government entities • Strategic thinking and ability to advise on policy implementation</li>
</ul>
Responsibilities:
<ul>
<li>Maintain productive relationships with the public, Congressional staff, government departments, and Cabinet-level agencies to advance the interests of the District of Columbia</li>
<li>Represent DC Government and its interests, as well as DC-based non-governmental organizations and stakeholder groups</li>
<li>Assist in conducting policy research, analysis, and programming on current and emerging federal activities affecting the District</li>
<li>Provide direct support in federal affairs policy and relationship management to DC agencies, executive directors, regional staff, and leadership groups</li>
<li>Advise on strategies to meet objectives related to policy implementation and intergovernmental coordination</li>
</ul>
Additional Information: Applicants may request to view V-Tech’s Affirmative Action Plan Data. Please contact <a href="mailto:info@v-techsolutions.net" target="_blank">info@v-techsolutions.net</a> to schedule an appointment.
Compensation:
Pay Range: $53.89 Hourly (To be determined based on qualifications and experience)

Senior Policy Advisor

<h3>Job Description</h3>
Job Description
ROOST DC is seeking an experienced Hotel Manager to lead day-to-day operations, inspire high-performing teams, and deliver an exceptional guest experience. As the Hotel General Manager, you will oversee all facets of the hotel, from operations and guest services to team development and financial performance.
Key Responsibilities:
<ul>
<li>
Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments.
</li>
<li>
Ensure smooth and efficient daily operations and guest services.
</li>
<li>
Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
</li>
<li>
Conduct regular performance reviews and provide ongoing training and development opportunities.
</li>
<li>
Address employee concerns and manage disciplinary actions as needed.
</li>
<li>
Ensure high levels of guest satisfaction by maintaining service quality standards.
</li>
<li>
Prepare and manage operating budgets, analyze financial reports, and maintain cost control measures.
</li>
<li>
Monitor financial performance and implement strategies to achieve financial targets.
</li>
<li>
Participate in sales activities and promotional events to boost hotel visibility.
</li>
<li>
Maintain high standards of health and safety for guests and staff.
</li>
<li>
Promote a customer-focused culture among staff.
</li>
</ul>
Requirements:
<ul>
<li>
Minimum of 5 years of experience in hotel management or a related hospitality role.
</li>
<li>
Strong leadership and team management skills.
</li>
<li>
Excellent communication and interpersonal skills.
</li>
<li>
Financial acumen with experience in budgeting and financial management.
</li>
<li>
Ability to work under pressure and handle challenging situations.
</li>
<li>
Knowledge of local, state, and federal regulations related to hotel operations.
</li>
</ul>
Benefits: 
<ul>
<li>
Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage 
</li>
<li>
401 (K) Retirement 
</li>
<li>
Paid Vacation, Holiday, Personal, and Sick days 
</li>
</ul>
 
EEOC Statement 
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hotel Manager

<h3>Job Description</h3>
Job Description
Maintenance professionals of all levels - great opportunity for professional growth! Hardworking and determined individuals strongly encouraged to apply!
Full House Marketing is a North Carolina-based apartment staffing company and the hiring authority for multiple property management companies. We have clients currently in search of DYNAMIC Handyman/woman Maintenance Technicians to service Apartment Communities in&nbsp;Winston Salem, NC and surrounding area !
*Attendance is an imperative job function.
COMPENSATION: $17.00-$25.00 Hourly based on experience and certifications
Please note: Short-term position may lead to direct hire employment through a temporary staff-to-hire assignment for the right candidate.
1 years’ experience in apartment maintenance or similar field a must (i.e. hotels).
Can you do the following? Have relate-able experience? If YES APPLY TODAY!!!!
<ul>
<li>Help with turns</li>
<li>Replace switch plates</li>
<li>Replace screens</li>
<li>Minor drywall repair (small patches)</li>
<li>Paint touch-ups</li>
<li>Hang bathroom mirrors</li>
<li>Hang closet shelves</li>
<li>Replace air filters</li>
<li>Replace showerheads</li>
<li>Help move appliances</li>
<li>Level appliances</li>
<li>Hang or replace blinds</li>
<li>Light Work Orders</li>
<li>Change light bulbs</li>
<li>Unclog toilets and drains</li>
<li>Replace flapper on toilet</li>
<li>Replace doorknobs</li>
<li>Replace drawer pulls</li>
<li>Replace smoke and carbon monoxide detector batteries</li>
<li>Power washing</li>
<li>Snow removal</li>
<li>Clean pool</li>
<li>Ability to use basic hand tools properly</li>
</ul>
The above are basic examples of the requested items asked to perform!
Company DescriptionWe actively engage with our communities. By participating in places and connecting with residents, we are continually involved with how communities are changing as we contribute to wellbeing by making them happier, prosperous, and sustainable. Our commitment lies in embracing diversity and encouraging inclusion to help create a culture our company needs to be successful. We offer a generous Time Away From Work program, along with Health and Wellness benefits. 
<h3>Company Description</h3>
We actively engage with our communities. By participating in places and connecting with residents, we are continually involved with how communities are changing as we contribute to wellbeing by making them happier, prosperous, and sustainable. Our commitment lies in embracing diversity and encouraging inclusion to help create a culture our company needs to be successful. \r\n\r\nWe offer a generous Time Away From Work program, along with Health and Wellness benefits.

Apartment Maintenance - All Levels

<h3>Job Description</h3>
Job Description
Full Training, Flexible Hours After Start
Location: Newark (in-person field work with travel in local area)
What We’re Offering You
<ul>
<li>
Earn $1,200–$1,500 per week or more, with performance bonuses during your first 2 weeks— potentials of up to $500/day during that period.
</li>
<li>
Guaranteed $150 on Day One, paid training to get up to speed.
</li>
<li>
Once training is over, you’ll have flexibility to set your own schedule.
</li>
<li>
Weekly pay via direct deposit.
</li>
<li>
Bonuses for weekends, referrals, and high performance.
</li>
<li>
Clear advancement path—leadership opportunities within 30-60 days.
</li>
</ul>
What You’ll Do
<ul>
<li>
Represent a leading energy marketing company in the field, helping residential and commercial customers secure better electric/gas rates.
</li>
<li>
Get hands-on leadership &amp; mentorship during onboarding: you’ll be paired with an experienced field trainer.
</li>
<li>
Deliver face-to-face service: knocking on doors, visiting businesses, or doing whatever in-person/local market outreach is required.
</li>
<li>
Maintain a high level of professionalism, transparency, and reliability.
</li>
</ul>
Training &amp; Schedule
<ul>
<li>
Initial training period: Full support, structure, and guidance. Training hours will be scheduled from 10:00am-7:00pm to ensure you’re confident and equipped.
</li>
<li>
After the training period ends: You choose your hours. Want to start earlier or work later? You’ll have that flexibility.
</li>
<li>
Important: This is an in-person role. Travel within local Newark/metropolitan area is required. No remote work.
</li>
</ul>
Who We’re Looking For
<ul>
<li>
Motivated, goal-oriented people who want to control their income and grow.
</li>
<li>
Fast learners — you’ll get full training. No previous experience necessary.
</li>
<li>
Reliable and punctual: we need folks who can show up on time, work hard, and follow through.
</li>
<li>
Comfortable with local travel (in Newark area). Valid driver’s license &amp; ability to commute as required.
</li>
</ul>
How It Works
<ol>
<li>
Submit your application via ZipRecruiter.
</li>
<li>
Pass a quick background check.
</li>
<li>
Begin onboarding with a top-tier field trainer. Day one includes guaranteed pay.
</li>
<li>
After training, choose your path
</li>
</ol>
Why Join Us
<ul>
<li>
Real earnings, serious chance to grow into leadership/status quickly.
</li>
<li>
Flexible schedule after training.
</li>
<li>
On-the-ground, active work — not sitting behind a desk or on calls.
</li>
<li>
We believe in transparency, support, and helping good people win.
</li>
</ul>
Apply Today! Orientations are happening this week, and we’ll onboard new team members immediately.

Customer Services Associate

<h3>Job Description</h3>
Job Description
Please email to a resume to <a href="mailto:jrosen0802@gmail.com" target="_blank">jrosen0802@gmail.com</a> if you are interested in the position.
Warehouse manager: Amazon/ Walmart FBA/FBM/WFS. $18 an hour in Miami. Looking for anyone who has experience in managing and operating a warehouse.&nbsp;

Warehouse Manager

<h3>Job Description</h3>
Job DescriptionBIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11th TIME
 LOCATION Pebblebrook Apartments - Bloomington, MN (259 Units) HOURS Monday - Friday: 8:30am - 5:00pm Weekends as needed Scheduled dates and hours subject to change at employer discretion BENEFITS AND PERKS
Hiring Pay Range: $55,000 - $67,500​
<ul>
<li>Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire </li>
<li>401(k) Plan with employer match </li>
<li>Ten paid holidays, no waiting period to receive holiday pay</li>
<li>Generous Paid Time Off (PTO) and rollover options</li>
<li>Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities</li>
<li>Company paid benefits including Life Insurance, Short Term and Long Term Disability </li>
<li>Employee Assistance Program (EAP)</li>
<li>Educational Assistance options</li>
<li>Rent discount </li>
<li>Life Time Fitness Membership discount </li>
</ul>
SUMMARY
The Property Manager is responsible for all operational and financial aspects of a property and meeting company goals in those areas. This includes ensuring the property is excelling in areas such as leasing, collections, resident relations, maintenance, personnel management, compliance with company safety program, laws, and company policies. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility. 
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
ESSENTIAL JOB DUTIES
Property Management
<ul>
<li>Oversee the site's leasing activity to ensure property occupancy is maximized</li>
<li>Supervise the move-in and move-out process, including creating the turnover schedule, performing unit inspections, and coordinating identified work</li>
<li>Regularly perform a physical review of the property's assets assessing property's appearance and condition, including monitoring Preventative Maintenance programs and working with roving maintenance team for any larger-scale maintenance projects or needs</li>
<li>Develop and maintain positive relationships with residents, vendors, contractors, and the site team</li>
</ul>
Leadership
<ul>
<li>Leads team to success, motivating them to provide service consistent with our Core Values</li>
<li>Directly supervise property employees, including coaching, development, and training</li>
<li>Comply with all safety program requirements and works to promote safety in the workplace</li>
<li>Makes sure all activities at the sites remain within the boundaries of all local, state, federal and fair housing laws</li>
</ul>
Financial
<ul>
<li>Manage the rent collection process, including following-up on all delinquent accounts and working through the eviction process as needed</li>
<li>Perform regular market research activity by utilizing only public information (i.e. property websites &amp; internet searches) in order to make recommendations on marketing and pricing strategies</li>
<li>Prepare and submit accurate reports to Regional Manager on a timely basis</li>
<li>Other duties may be assigned to meet business needs</li>
</ul>
QUALIFICATIONS
Education and Experience: 
<ul>
<li>High school diploma or GED required, degree in Property Management field preferred</li>
<li>Minimum of 3-5 years of Management experience, Property Management experience preferred</li>
<li>Minimum of 1-2 years as a Property Manager or supervisory role preferred</li>
<li>Experience in Microsoft Office, including Word, Excel, and Outlook</li>
<li>Experience with Yardi Software highly preferred</li>
<li>CRM designation preferred</li>
<li>Real Estate Licenses must not be active while working in this role</li>
</ul>
Skills and Abilities:
<ul>
<li>Fluent in English and skilled in oral and written communication</li>
<li>Ability to use tact, diplomacy and a clear, courteous manner when dealing with staff, residents and the public</li>
<li>Decision-making, problem solving, and time management skills</li>
<li>Ability to handle multiple projects or tasks simultaneously with self-direction</li>
<li>Ability to manage, coach and lead teams</li>
<li>Ability to work collaboratively in a team environment</li>
<li>Comprehension of federal fair housing laws and any applicable local housing provisions</li>
</ul>
Physical Demands:
Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate the property/building as required to meet the job functions, including climbing stairs and walking the hallways and common areas.
Personal Protective Equipment: None
Work Environment: Office working conditions, on property

Property Manager

<h3>Job Description</h3>
Job Description
Sevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate &amp; site development, and architecture &amp; engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. We work with leading brands like McDonald’s, Starbucks, Sprouts, and BP, to name a few. At Sevan, we provide the talent, technology, and trusted expertise needed to consistently deliver excellence in multi-site construction.
Sevan is an INC. 5000 Fastest-Growing Company – Great Places to Work 2024 – 2024 HIRE Vets Gold Medallion Award - Best Places to work in Chicago ’20, ’21, ’22, ’23, – Best Places to Work in Construction 2023
Summary: The plumber is responsible for the layout, installation, repair, and maintenance of various structures and fixtures in residential buildings. This role will install and repair plumbing fixtures and systems, including, but not limited to: Hot water tanks, toilets, sinks, faucets, showers, tubs, etc. 
Essential Duties and Responsibilities: 
<ul>
<li>Read blueprints, drawings and sketches to fully grasp requirements.</li>
<li>Complete redline drawings.</li>
<li>Take measurements and calculate the size and amount of material needed.</li>
<li>Install pipes and fixtures.</li>
<li>Inspect and test installed pipe systems and pipelines.</li>
<li>Maintain and repair plumbing systems.</li>
<li>Ability to sweat copper plumbing systems.</li>
<li>Ability to install and repair gas, water and other piping.</li>
<li>Build scaffolding and other construction structures.</li>
<li>Other duties as needed.</li>
</ul>
Qualifications: 
<ul>
<li>High school diploma or GED equivalent.</li>
<li>Must possess a valid plumber's license as required by the state and/or jurisdiction where the work is performed.</li>
<li>Proven experience as a licensed plumber.</li>
<li>Hands-on experience in working with plumbing materials and components.</li>
<li>Punchlist experience.</li>
<li>Completion of OSHA 10 or 30, or ability to complete.</li>
<li>Possess competent knowledge of the use and care of tools and equipment used in plumbing. </li>
<li>Hardworking, reliable, and detail oriented. </li>
<li>Positive Attitude</li>
<li>Initiative</li>
<li>Flexible</li>
<li>Multi-Tasking</li>
<li>Sense of Urgency</li>
<li>Ability to lift, carry, push, and pull up to 50 pounds.</li>
<li>Ability to bend, climb, squat, reach, and kneel.</li>
<li>Willingness to do non-trade specific items.</li>
<li>Excellent understanding of plumbing techniques and methods of installation and construction.</li>
<li>Proficient in using electrical and manual equipment and measurement tools (powered saws, hammers, tape measures etc.).</li>
<li>Ability to read technical documents and drawings.</li>
<li>A willingness to always follow safety guidelines.</li>
<li>Good communication and organizational skills.</li>
<li>Ability to speak clearly so others can understand you.</li>
</ul>
Why Join Sevan?
At Sevan, we believe in creating a supportive and dynamic environment where your contributions truly matter. Here’s what you can expect as part of our team:
<ul>
<li>Live Our Values: Join a company that values integrity, respect, teamwork, excellence, and charity. These principles are at the heart of everything we do.</li>
<li>Champion Key Initiatives: Play a vital role in driving Sevan-wide initiatives like Safety and Sustainability, ensuring positive impacts for our people and the planet.</li>
<li>Inspire and Lead: Help us bring our vision to life by embracing our commitment to Service, Talent, and Choices—you’ll have a voice in shaping the future.</li>
<li>Set the Standard: Be a role model for professional behavior, fostering a workplace culture that motivates and inspires others.</li>
<li>Grow With Us: Take charge of your personal and professional growth through hands-on experience, engaging training programs, and opportunities to mentor interns and co-ops.</li>
<li>Support Development of Top Brands: Opportunity to work behind the scenes supporting efforts for industry leaders like McDonald’s, Starbucks, and 7-Eleven.</li>
</ul>
Pay &amp; Benefits:
<ul>
<li>Pay range: $24-$30 per hour.</li>
<li>Actual pay depends on education, experience, and performance.</li>
<li>Benefits include dental, vision, paid holidays, sick time.</li>
</ul>
Work Conditions:
This is a fully on-site role at the project location(s). Must have ability to stoop, stand, climb, frequently lift a minimum of 50 lbs. Regularly required to crouch and reach to install/move equipment by bending forward at the waist or by bending legs and spine. Involves movement between floors, and properties to facilitate work.
Sevan Multi-Site Solutions, Inc. is proud to be an equal opportunity employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

Licensed Plumber

<h3>Job Description</h3>
Job Description
We are recruiting a Material Handler Forklift Operator to join our team! Your position will focus on safe and efficient movement of products and materials.
Responsibilities:
<ul>
<li>Top priority is keeping production teams supplied with materials throughout the day</li>
<li>Transport and organize materials as directed</li>
<li>Familiar with cycle counting and production kitting</li>
<li>Make sure all incoming or returning materials are identified, organized and stored in proper location</li>
<li>Additional responsibilities may include operation of corrugated cardboard compactor, loading of scrap onto trucks and general housekeeping (using broom and sweeper)</li>
<li>Must be able to pass forklift certification training and obey safety rules at all times</li>
<li>Must be able to operate all warehouse equipment – Forklift, reach truck &amp; other equipment as required.</li>
<li>Must be familiar with bar coding &amp; hand-held scanners</li>
<li>Must be able to lift 50 lb boxes</li>
<li>Must be hard-working and efficient</li>
<li>Other duties as requested</li>
<li>Overtime may be frequently required.</li>
<li>Prepare products and materials for shipment</li>
<li>Load, unload, and stage products and materials</li>
<li>Track and record units of materials handled</li>
<li>Adhere to safety policies and procedures</li>
</ul>
​Qualifications:
<ul>
<li>Experience in general labor, warehouse, or other related fields</li>
<li>Familiarity with pallet jack, forklift, or other industrial vehicles</li>
<li>Ability to handle physical workload</li>
<li>Strong work ethic</li>
<li>Must have a valid driver's license</li>
</ul>
Company DescriptionFlokk is one of the fastest growing office furniture manufacturers globally. You may not have heard of us yet, but you have likely seen or sat on our products. If not, you will soon. In just a few years, through a bold M&amp;A strategy, the US has become our largest market, representing over 40% of Flokk's global revenues. We operate under a strong portfolio of premium brands including HAG, RH, Offecct, Giroflex, Profim, Connection, 9to5 Seating, Via Seating, and Stylex. We design beautiful, functional workplaces in partnership with some of the world’s leading designers. We care deeply about building great businesses and empowering people to do their best work – and we have big ambitions for the future. 
<h3>Company Description</h3>
Flokk is one of the fastest growing office furniture manufacturers globally. You may not have heard of us yet, but you have likely seen or sat on our products. If not, you will soon. In just a few years, through a bold M&amp;A strategy, the US has become our largest market, representing over 40% of Flokk's global revenues. We operate under a strong portfolio of premium brands including HAG, RH, Offecct, Giroflex, Profim, Connection, 9to5 Seating, Via Seating, and Stylex.\r\n\r\nWe design beautiful, functional workplaces in partnership with some of the world’s leading designers. We care deeply about building great businesses and empowering people to do their best work – and we have big ambitions for the future.

Material Handler Forklift Operator

<h3>Job Description</h3>
Job Description
RemX is recruiting for Bilingual Representatives for a client in Atlanta, GA.
Salary: $17/hr (Once you are converted, pay increased to $19/hr.)&nbsp;&nbsp;Contract timeline is about 30 days, give or take, and depending on how long the&nbsp;Payroll team takes to onboard.
Work Hours: Monday to Friday: 10am-7pm OR 11am-8pm
Responsibilities and Duties&nbsp;
<ul>
<li>Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.&nbsp;</li>
<li>Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts, and document interactions through internal systems.&nbsp;</li>
<li>Troubleshoot customer issues over the phone, chat, and email.&nbsp;</li>
<li>Maintain a balance between company policy and customer benefit in decision-making.&nbsp;&nbsp;</li>
<li>Receive, document, and resolve customer complaints.&nbsp;</li>
<li>Handle issues in the best interest of both the customer and the company.&nbsp;&nbsp;</li>
<li>Meet weekly and monthly KPI expectations.&nbsp;</li>
<li>Great communication skills and experience working on a team.&nbsp;&nbsp;</li>
<li>A friendly and professional demeanor is always.&nbsp;&nbsp;</li>
<li>A high attention to detail.&nbsp;</li>
<li>The ability to multitask.&nbsp;</li>
</ul>
Critical skills &amp; experience&nbsp;
<ul>
<li>Prior experience handling calls in a contact center.&nbsp;</li>
<li>Excellent tone of voice&nbsp;</li>
<li>Familiarity with quality assurance&nbsp;</li>
<li>Listening skills &amp; ability to display empathy towards our customers.&nbsp;</li>
<li>Well-spoken and able to professionally respond to customers in writing and verbally.&nbsp;</li>
<li>Detail-oriented and able to follow procedures involving multiple systems.&nbsp;</li>
<li>Well-versed in Microsoft applications – primarily Word, Excel, and Outlook.&nbsp;</li>
</ul>
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 
<h3>Company Description</h3>
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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