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<h3>Job Description</h3>
Job Description
Do more than make ends meet. Deliver with Gopuff and get paid to deliver what your neighbors need from a Gopuff facility near you! With one centralized pickup location and smaller delivery zones, Gopuff makes earning effortless. It's simple: deliver from a facility near you straight to the customer! You’ll be delivering everyday essentials, from cleaning supplies, home needs and OTC medications to food, drinks and more.&nbsp;
Sign up to be a Gopuff Delivery Partner today and experience the easiest way to earn big!
Why should you partner with Gopuff?
<ul>
<li>Earn an upfront amount for every order you deliver, even if it's canceled by the customer</li>
<li>Keep 100% of your tips + earn extra with special incentives</li>
<li>Earn Wait Pay when you schedule your time with us (varies by market)</li>
<li>Choose your own schedule and deliver when you want</li>
<li>No restaurants, no riders - deliver from a familiar, centralized facility. That’s it!</li>
</ul>
What you’ll need to get started:
<ul>
<li>Be at least 21 years or older</li>
<li>Valid U. S. driver’s license</li>
<li>Vehicle with insurance + registration in your name</li>
<li>Smartphone</li>
<li>Willing &amp; able to pass a pre-paid alcohol delivery training course (where applicable)</li>
</ul>
How it works:
<ul>
<li>Login to the Gopuff Driver app from your local facility</li>
<li>Get trip offers and pick up your orders inside</li>
<li>Deliver to happy customers</li>
</ul>
No previous delivery experience required. Sign up today and start earning!
–
Delivery Driver Partners will be independent contractors. Delivery Driver Partners must have a valid driver's license, minimum auto insurance and complete a background check. Delivery Driver Partners will use their own reliable car, smartphone, and data + text plan. Driving with Gopuff is perfect for those seeking part time work, seasonal work, temporary work or a flexible opportunity. With flexible hours you can make your own schedule and drive as little, or as much as you want! Previous delivery experience as a delivery driver or courier driver is not required, but we encourage drivers from other delivery, gig, or ridesharing services to sign up.&nbsp;
SIGN UP NOW!

Need a Side Hustle? Deliver with Gopuff!

<h3>Job Description</h3>
Job Description
Responsibilities
The Mobile Body Shop Technician is responsible for offsite customer vehicle repairs and maintaining mobile service truck and equipment.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and dealerships.
Responsibilities:
<ul>
<li>Maintain equipment according to company standards.</li>
<li>Maintain all aspects of equipment maintenance.</li>
<li>Perform Tractor and Trailer DOT inspections</li>
<li>Perform light mobile repairs, lights, wiring, door and window mechanisms.</li>
<li>Perform minor component damage replacements, lights, fenders, hangers and brackets.</li>
<li>Perform advanced component damage replacements, trailer panels, bumper assemblies.</li>
<li>Perform weld repairs to tractor and trailer components.</li>
<li>Maintain the quality appearance of the service truck as well as presenting themselves in a professional manner and appearance.</li>
<li>Manage inventory control on the service truck and for keeping the vehicle properly stocked.</li>
<li>Report to the Body Shop Foreman or Body Shop Manager and will be assigned duties on a daily basis.</li>
<li>Maintain availability for afterhours service calls and be available for an open work schedule.</li>
<li>Maintain and inventory the supplied tools for the work required in maintaining trucks/trailers and associated equipment.</li>
</ul>
Basic Qualifications and Attributes:
<ul>
<li>High school diploma or general education degree (GED) preferred.</li>
<li>Minimum of 2 – 4 years related work experience in a similar position.</li>
<li>Must possess a current and valid driver license with a driving record that meets the insurability guidelines set forth by the company’s insurance carrier.</li>
<li>Proficiency with related hardware/software systems as needed to fully execute the duties required.</li>
<li>Mechanical aptitude and technical ability is a must.</li>
</ul>
Benefits:
<ul>
<li>We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.</li>
</ul>
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

Body Shop Mobile Technician

<h3>Job Description</h3>
Access Healthcare is seeking a travel nurse RN Rehabilitation for a travel nursing job in Oro Valley, Arizona.
Job Description &amp; Requirements
<ul>
<li>Specialty: Rehabilitation</li>
<li>Discipline: RN</li>
<li>Start Date: ASAP</li>
<li>Duration: 13 weeks</li>
<li>36 hours per week</li>
<li>Shift: 12 hours, nights</li>
<li>Employment Type: Travel</li>
</ul>
Access Healthcare Job ID #70201792. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
About Access Healthcare
Access Healthcare aims to provide superior service to our nursing family by providing around the clock support, competitive pay packages and an unmatched benefits package! Unlike other agencies, we offer a true family feel and work with you to find the placement that is right for you. We offer one of the top leading pay packages in the industry and we are ready to get you the money you deserve! 
 
 Access Healthcare was founded by two travel nurses, Danielle and Diego, who had a dream and a shared vision of creating an agency which all nurses would want to work with. Our passion has led us to where we are today as one of the top 10 agencies in our home state of New Jersey, with access to contracts in all 50 states! We encourage you to join our team and we cannot wait to get to know you!

Travel Rehabilitation Registered Nurse

<h3>Job Description</h3>
Job Description
Why is this a great opportunity?
Company: Top Boutique financial services firm, largest in St Louis.
Key Responsibilities
Established St Louis firm seeking a Controller to join its finance and accounting team. This leadership role is responsible for overseeing financial operations, ensuring compliance, and delivering timely and accurate reporting. The Controller will manage a small team and play a key role in financial strategy, systems optimization, and regulatory compliance. • Lead accounting operations, including AP/AR, payroll, and general ledger. • Ensure accuracy in financial reporting and compliance with GAAP and regulatory requirements. • Assist with financial analysis, budgeting, and strategic decision-making. • Oversee tax filings and regulatory reporting • Maintain and improve internal controls, accounting systems, and processes. • Optimize use of accounting software • Collaborate with executive leadership on strategic initiatives and special projects. • Lead, mentor, and develop a small accounting team.
Qualifications
• Bachelor’s degree in Accounting required; Master’s preferred. • CPA • 4–7+ years of public accounting in Audit role OR 5-10 years experience accounting &amp; finance in financial services industry
What We Offer/Positives:
• Play an integral strategic leadership role with a growing company that takes care of its employees, having seen success and growth for over 100 years. Collaborative team, challenging work. • Career Path /Advancement – succession plan to CFO • Medical, dental, and vision benefits; HSA/FSA options, PTO &amp; holidays • Professional development support, including license/certification funding and industry conference opportunities.
#ACCPRI
Company DescriptionSince 1985 – Accounting Recruitment Experts Accounting Career Consultants has been providing direct-hire, consulting, and temporary placement services since 1985. Locally owned with a national reach. We offer the flexibility of a local staffing company combined with the resources of a larger firm. We are committed to developing long-term relationships with both our candidates and clients. We take the time to learn what is important to our candidates and our clients to help ensure a good fit for all parties. Awards &amp; Recognition: 2019 Forbes America’s Best 250 Professional Search Firms List-Ranked #63 2016-2017 St. Louis Business Journal Fastest-Growing Private Companies 2017 St. Louis Business Journal Largest Temporary Staffing Firms 2015-2017 &amp; 2019 Future 50 Award winner by the St. Louis Small Business Monthly (Celebrating The Area's Top Growing Businesses) 
<h3>Company Description</h3>
Since 1985 – Accounting Recruitment Experts\r\nAccounting Career Consultants has been providing direct-hire, consulting, and temporary placement services since 1985.\r\nLocally owned with a national reach. We offer the flexibility of a local staffing company combined with the resources of a larger firm. We are committed to developing long-term relationships with both our candidates and clients. We take the time to learn what is important to our candidates and our clients to help ensure a good fit for all parties.\r\n\r\nAwards &amp; Recognition:\r\n2019 Forbes America’s Best 250 Professional Search Firms List-Ranked #63\r\n2016-2017 St. Louis Business Journal Fastest-Growing Private Companies\r\n2017 St. Louis Business Journal Largest Temporary Staffing Firms\r\n2015-2017 &amp; 2019 Future 50 Award winner by the St. Louis Small Business Monthly (Celebrating The Area's Top Growing Businesses)

Controller

<h3>Job Description</h3>
Job Description
Overview: 
Technology Security Associates is currently seeking a Journeyman level Program Protection Security Specialist to support the Program Security Manager at a NAVAIR Program Office in Patuxent River, MD.
The ideal candidate will be proficient and capable of execution of duties pertaining to personnel security, physical security, and information security. Implement security processes necessary to protect classified information, with strict adherence to NISPOM, DoDM 5200.01 Vol. 1-3, DODI 5200.02, DoDI 5200.48, and other applicable Executive Order and DoD regulations. This position will require routine interface with all levels of management and government customers and require on-site/in-person presence.
Duties/Responsibilities: 
<ul>
<li>Assist the Program Security Manager with a host of security related tasks</li>
<li>Maintain compliance with the US Government security regulations and directives.</li>
<li>Review visit requests</li>
<li>Support scheduling and setup of Secure Video Teleconferences with industry and government agencies</li>
<li>Ensure that all classified materials held by the site are compliant with the regulations and directives, which govern marking, handling, controlling, removing, transporting, sanitizing, reusing, and destroying classified information and equipment containing classified information.</li>
<li>Resolve other related program Security issues.</li>
<li>Support update or development of Security Classification Guide(s), Security Operation Procedures, and other Acquisition Security related documents as required.</li>
<li>Review DD-254s and contract Statements of Work for completeness and accuracy</li>
</ul>
 
Required Qualifications: 
<ul>
<li>5 or more years of experience in DoD/DoN Security and a High School Diploma. An Associates Degree and 2 years of experience is an allowable substitution</li>
<li>Ability to obtain a Top Secret DoD Clearance, an active clearance is desired</li>
<li>Familiarity with OPSEC, PERSEC, INFOSEC, PHYSEC</li>
<li>Strong writing ability and be comfortable with MS Word, MS Excel, MS Powerpoint, MS Outlook, MS Teams and be familiar with using Sharepoint functions.</li>
<li>STRONG INITIATIVE and a "CAN DO" attitude with ability to operate with minimal supervision. Flexibility is required.</li>
</ul>
 
TSA is committed to pay transparency for our applicants and employees. The salary range for this position is $80,000- $95,000. Actual compensation will be determined based on several factors permitted by law. JHNA/TSA provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

Program Protection Security Specialist

<h3>Job Description</h3>
Job Description
Join Our Team as a Parks Maintenance Worker I 
Are you someone who loves working outdoors, takes pride in hands-on projects, and enjoys seeing your work improve your community? The City of O'Fallon is looking for a dedicated, hard-working Parks Maintenance Worker I to help keep our beautiful parks and recreational spaces in top shape for residents and visitors to enjoy year-round. 
The City of O'Fallon values its employees and their wellbeing. Our benefits package includes comprehensive insurance and wellness programs such as Medical, Dental, Vision, employer-paid Accident and Life Insurance; an optional Health Savings Account (HSA) with employer contributions; Flexible Spending Accounts (FSAs); optional Pet Insurance; reward wellness incentives; onsite workout facilities; discounted membership at Renaud Fitness/Aquatic Center; an Employee Assistance Program (EAP); and Identity-Theft Protection.
To promote work-life balance, paid leave benefits include 3 weeks of vacation for new hires, 11 holidays, 1 personal holiday, sick leave, and extended illness for oneself or to care for family members. Some facilities even feature designated, fully furnished Zen and lactation rooms.
The City of O'Fallon participates in the Missouri LAGERS L-6 Pension Plan and offer a 457 (b) Retirement Plans. Committed to continued employee growth, the City also offers tuition reimbursement. 
 
What You'll Do:
As a vital part of our Parks Maintenance team, you'll help maintain and enhance O'Fallon's parks, athletic fields, playgrounds, pavilions, lakes, and green spaces. Duties include:
<ul>
<li>Grooming and prepping athletic fields for games and tournaments</li>
<li>Mowing, trimming, seeding, and aerating turf areas</li>
<li>Maintaining park restrooms, pavilions, and playgrounds for public safety and enjoyment</li>
<li>Assisting with irrigation, minor construction projects, and playground inspections</li>
<li>Operating equipment like mowers, backhoes, dump trucks, and skid steers</li>
<li>Supporting special events, festivals, and snow removal operations</li>
</ul>
Why Join Us?
<ul>
<li>Work outdoors in one of Missouri's premier park systems</li>
<li>Make a visible difference in your community every day</li>
<li>Gain hands-on experience with a variety of equipment and projects</li>
<li>Be part of a supportive team that values hard work, dependability, and community pride</li>
<li>Excellent benefits, opportunities for advancement, and the satisfaction of seeing your work enjoyed by thousands</li>
</ul>
What We're Looking For:
<ul>
<li>A high school diploma or GED</li>
<li>1-3 years of experience in groundskeeping, parks maintenance, landscaping, or similar work</li>
<li>Valid Class A CDL driver's license (or the ability to obtain one)</li>
<li>A positive attitude, teamwork spirit, and readiness to work evenings, weekends, and in various weather conditions</li>
<li>Experience in turf management for athletic fields or golf courses is highly desirable, though not required.</li>
</ul>
Work Environment:
Expect a dynamic, outdoor-focused environment with opportunities to tackle new projects throughout every season - from ballfield prep in spring to snow removal in winter.
Apply Today!
Make a difference where you live. Apply now to join a team that helps keep O'Fallon beautiful, active, and welcoming for all.
Visit <a href="http://www.ofallonmo.gov/hr" target="_blank">www.ofallonmo.gov/hr</a> to submit your application!
 
The City of O'Fallon is an Equal Opportunity Employer and participates in E-Verify
 Job Posted by ApplicantPro

Parks Maintenance Worker I

<h3>Job Description</h3>
Job Description
About Us:
AHS Worldwide is the global campus of American Heritage Schools, a faith-based educational institution dedicated to helping children and families realize their divine potential. American Heritage Schools is a private, non-profit institution that has long served families on its physical campuses in Utah, combining academic excellence with character development, spiritual grounding, and a commitment to principles of liberty and truth.
AHS Worldwide extends this mission beyond the borders of our physical campuses, providing families around the globe with access to high-quality, spiritually anchored education. Through virtual micro-schools, family-supported learning, and teacher-facilitated instruction, we are working to make the blessings of a principled, faith-integrated education available to all-wherever they may live. As an educational technology (EdTech) organization, we utilize technology to deliver high-quality curriculum.
Position Summary
We are seeking a dynamic, relationship-focused Family Success Manager to serve as a key liaison between AHS Worldwide and the families we serve. This individual will oversee a team of learning coaches and graders and oversee the internal organization of our virtual micro-school network. In addition, they will lead efforts to support, engage, and guide our community of parents and students, ensuring they thrive within our academic programs.
Key Responsibilities
Coach and Grader Team Leadership
<ul>
<li>Recruit, train, and supervise a team of learning coaches and graders.</li>
<li>Assign coaches to student groupings based on micro-school structure and geographic location.</li>
<li>Provide regular feedback, training, and performance support for team members.</li>
</ul>
 
Family Communication &amp; Support
<ul>
<li>Serve as the primary point of contact for current and prospective families, providing timely support, consultation, and onboarding guidance.</li>
<li>Host one-on-one consultations with families exploring AHS Worldwide or needing personalized support.</li>
<li>Clearly communicate program details, expectations, and opportunities for student engagement.</li>
</ul>
 
Micro-school &amp; Community Coordination
<ul>
<li>Organize internal student groupings (micro-schools) based on geography and coach availability.</li>
<li>Encourage and facilitate in-person gathering opportunities for micro-schools and other families using our curriculum.</li>
<li>Collaborate with families to support community building and local leadership.</li>
</ul>
 
Event Planning &amp; Engagement
<ul>
<li>Coordinate monthly virtual gatherings for children and youth to build cross-geographic community.</li>
<li>Plan and lead the annual AHS Worldwide Youth Retreat, creating a meaningful, faith-centered experience for youth across the network.</li>
<li>Plan and execute a back-to-school gathering for Utah-based families.</li>
<li>Organize seasonal or milestone events that foster connection and engagement among AHS Worldwide families.</li>
</ul>
 
QUALIFICATIONS
<ul>
<li>Bachelor's degree strongly preferred; background in education, communications, or a related field is a plus.</li>
<li>Strong communication and interpersonal skills, with experience in family support, customer success, or community engagement.</li>
<li>Proven leadership experience, particularly in managing remote teams or educators.</li>
<li>Ability to plan and execute in-person and virtual events, including retreats and community gatherings.</li>
<li>Comfortable working in a faith-integrated educational environment.</li>
<li>Detail-oriented with strong organizational and project management skills.</li>
</ul>
 
PREFERRED QUALITIES
<ul>
<li>Utah-based.</li>
<li>Experience with homeschooling, micro-schools, or alternative education models.</li>
<li>Familiarity with the values and educational mission of American Heritage Schools.</li>
</ul>
 
COMPENSATION AND BENEFITS
<ul>
<li>Competitive salary and benefits commensurate with experience.</li>
<li>Flexible remote work arrangement.</li>
<li>Opportunities for mission-aligned professional development.</li>
</ul>
Meaningful impact in shaping educational experiences for families around the world.

Family Education Success Manager

<h3>Job Description</h3>
Job Description
Pima Federal Credit Union of Tucson, AZ is looking to hire a full-time Member Service Representative. Do you have a strong work ethic, a positive outlook, and share in the credit union philosophy of "people helping people"? Do you have financial industry experience and are interested in starting a career with a stable, growing, and respected financial institution that offers opportunities for professional growth and advancement? Do you love finding the best solutions for your members and want do so in a culture of teamwork and integrity? If so, please read on!
MEMBER SERVICE REPRESENTATIVE POSITION
Our Member Service Representatives are enthusiastic about providing exceptional customer service to our members. This position has a universal role in our branches, working seamlessly to assist our members' needs from start to finish. Our Member Service Representatives promote financial products and services to improve our members' well-being, they always take the time to establish rapport with members and listen carefully so that the absolute best financial products and services can be recommended to meet our members' needs. Our Member Service Representatives are the face of our credit union and the reason our members love banking with us!
This position processes teller transactions, opens and closes accounts, solves problems, updates member information, conducts loan application interviews, processes loan applications, funds loans, and presents loan disclosures. This role also steps into the teller line to process banking transactions accurately and efficiently while maintaining a balanced cash drawer. Member Service Representatives are expected to achieve individual and team sales goals and keep up-to-date on all credit union products and services. Being passionate about the value that credit unions offer is critical to this role so that you can enthusiastically promote our financial services to members.
QUALIFICATIONS FOR A MEMBER SERVICE REPRESENTATIVE
<ul>
<li>High school diploma or equivalent</li>
<li>One year of current financial institution experience as Teller or Member Service Representative OR two years of current sales, retail, or customer service experience with cash handling responsibilities </li>
<li>Intermediate-level proficiency with computers and software applications, including Microsoft Office, Word, and Excel</li>
<li>Exceptional customer service skills</li>
<li>Ability to offer solutions that meet our members' needs</li>
<li>Flexibility to travel to other branches on occasion</li>
</ul>
Working knowledge of Symitar (Episys) is preferred. Bilingual English/Spanish skills are also preferred.
Are you looking to build on your financial industry experience? Would you be comfortable with transitioning between multiple roles in a branch environment? Do you have excellent communication skills? Are you detail-oriented? Are you honest and trustworthy? If so, then you might just be perfect for our Member Service Representative position!
 
ABOUT PIMA FEDERAL CREDIT UNION
In 1951, sixteen teachers pooled together $84 in deposits and founded our credit union with the common purpose of helping people. To this day, our common purpose still exists. We're here for our members and we thrive by delivering on our value promise of smart, simple, personal. We have stayed true to our roots as a not-for-profit financial cooperative whose main focus is providing the highest possible value to our membership in the simplest way. We are about relationships and not transactions. We are proud to be an Arizona Daily Star Reader's Choice winner.
As a full-time employee, you are eligible for Pima Federal's robust benefits package including:
<ul>
<li>Insurance:
<ul>
<li>Medical, dental, and vision – each benefit has a generous contribution from the credit union</li>
<li>100% company-paid life insurance, short-term disability, long-term disability, and employee assistance program (EAP)</li>
<li>Access to other products such as two flexible spending account (FSA) options, critical illness insurance, accident coverage, and buy-up options on life insurance</li>
</ul>
</li>
<li>Retirement:
<ul>
<li>401(k) plan with company match</li>
<li>100% company-funded pension plan</li>
</ul>
</li>
<li>Generous paid time off policies, including 11 paid holidays</li>
<li>Tuition Reimbursement</li>
<li>Access to on-demand pay and one-on-one financial planning</li>
<li>An award-winning wellness program</li>
<li>Access to an on-site car repair service</li>
</ul>
In addition, you'll be part of Pima Federal's engaging culture, which includes employee appreciation events, paid volunteer time, and a healthy work-life balance. We are proud to have been recognized as a finalist in the Tucson Metro Chamber's Copper Cactus Awards for Best Place to Work in 2023! If this sounds like the next step in your financial industry career that you've been looking for, apply now!
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application.
 Job Posted by ApplicantPro

Member Service Representative - Pinetop Branch

<h3>Job Description</h3>
Job Description
Hillis-Carnes Engineering Associates (HCEA) is an ENR Top 500, regional, multi-disciplined engineering firm with advanced capabilities in geotechnical and geostructural engineering, environmental consulting, specialty construction, construction materials engineering and testing, and third-party inspections. 
We are currently seeking a full-time Structural/Geostructural Staff Engineer to join our team in our Sparks, MD office. 
This exciting and dynamic position requires excellence in the following competencies: . 
<ul>
<li>Client Management: Enhance our client satisfaction ratings by providing thorough, professional service and maintaining communication to develop long term relationships. </li>
<li>Engineering Competence: Must have practical understanding and experience in reinforced concrete design with emphasis on foundations, retaining walls, and support of excavation (SOE), and misc. structures. The work will involve design and some field work.</li>
<li>Project Management: Must be experienced in project management, with the ability to control schedules, budgets, resources, and provide the highest level of client services.</li>
</ul>
Job Requirements
<ul>
<li>Skills to collaborate and interface with Staff, Management, and Clients </li>
<li>Working knowledge of geotechnical analysis and design preferred</li>
<li>Minimum of 4-year Bachelor's degree in Civil/Structural/Geotechnical Engineering </li>
<li>EIT preferred</li>
</ul>
We offer an excellent compensation and benefits package, including health, disability, life, 401k with company match, employee stock ownership plan (ESOP), generous paid time off and more.
Hillis-Carnes is proudly an Equal Opportunity Employer. Minorities and Women are encouraged to apply. 
 Job Posted by ApplicantPro

Structural Engineer - Annapolis Junction, MD

<h3>Job Description</h3>
Job Description
Account Manager - Generator Services
TW Enterprises is a premier generator service provider and authorized Generac - Regional Industrial Dealer. We are committed to delivering reliable power solutions to our clients, encompassing residential, commercial, and industrial sectors. Our expert team focuses on generator service sales, installation, maintenance, and repair services, ensuring our customers have a continuous power supply when they need it most. You will be an integral team member and a true advocate for customer resolution, supporting customer maintenance and repair triaging efforts alongside our Field Service Technicians.
As a Generator Services Account Manager, you will be responsible for overseeing a portfolio of clients, coordinating with field technicians, and ensuring exceptional customer service. If you have a strong background in account management, excellent communication skills, and a passion for delivering outstanding service, we want to hear from you.
 
Reporting Relationship: This position will report to the Service Manager.
 
Responsibilities/Accountabilities:
· Oversee and manage the work order lifecycle, from receipt of a customer work request to invoice preparation.
· Manage maintenance contracts, repairs, and emergency work requests for a large customer base throughout MT, WY, West ND, West SD, and North Idaho
· Plan and manage dynamic job schedules in a fast-paced service environment.
· Coordinate with the Parts Department and field technicians to provide accurate and prompt parts and repair quotes to clients.
· Manage work orders capturing all billable time and materials.
· Maintain customer databases ensuring accuracy and up-to-date information.
· Promptly answer customer phone calls and emails and provide a high level of customer service and satisfaction.
· Promote the company image through exercising sound and ethical business practices as they relate to clients, subcontractors, suppliers, and other shareholders.
· Resolve customer inquiries and escalate issues as needed, collaborating with the Service Manager, Parts Department, and Field Service Technicians.
· Manage Generac customers and the portal system, ensuring payment and documentation for all warranty, start-up, and service requests.
· Attend internal &amp; external meetings, providing input to ensure operational objectives are met.
· Manage backlog, provide status updates and reporting for customers and management.
· Adhere to and reinforce customer service policies and procedures, while continuously identifying opportunities for improvement.
· Provide direct support to Service Sales
· Track, manage and secure contract renewal contract agreements with our contract customers
· Perform other duties as required
Requirements:
Skills/Knowledge
· Must be computer literate, a Windows based environment preferred (Microsoft 365: Word, Excel, Power Point, Outlook).
· Business Acumen - Understands business implications of decisions.
· Effective, polished interaction with customers to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence.
· Maintains confidentiality, keeps emotions under control, approaches others tactfully, works with honesty, integrity, and ethics.
· Ability to influence people at all levels to drive resolution
· Balances team and individual goals, exhibits objectivity and openness to others' ideas and viewpoints, gives and welcomes feedback.
· Demonstrated proficiency in verbal, written and listening skills; ability to write reports and business correspondence, and to effectively present information and respond to questions from groups of managers, clients, applicants, etc.
· Conducts self professionally, skillfully, and efficiently manage client needs, responds promptly to others at all times, and treats others with respect.
· High attention to detail, able to problem solve logically and think critically
· Continually to develop ones' skills and encourages growth, strong ability to work independently, inspires and motivates others to perform successfully, ability to bring new ideas to the table.
· Capable of planning and delivering timely on established goals
· Technical aptitude with a passion to learn
Qualifications
· 2 years' experience performing administrative job duties
· CRM software proficiency required
· Prior Technical Support experience including in a customer facing or customer technical support role
· A knowledge of the field services and/or power generation industry
Travel Expectations: No travel

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