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<h3>Job Description</h3>
Job Description
Position Title:&nbsp; SharePoint Developer&nbsp; Clearance Requirement:&nbsp;Public Trust Position Location:&nbsp;On-site, Washington, DC 9-month contract to hire&nbsp; Contact:&nbsp;<a href="mailto:Cdinnocenti@altaits.com" target="_blank">Cdinnocenti@altaits.com</a> &nbsp; Overview: We are seeking a skilled SharePoint Developer experienced in Microsoft 365 and Power BI to design, develop, and maintain enterprise collaboration and reporting solutions. The ideal candidate will combine technical development expertise with an understanding of business processes to create scalable, data-driven applications that enhance productivity and decision-making across the organization.
Key Responsibilities:
<ul>
<li>Design, develop, and customize SharePoint Online sites, lists, libraries, and workflows.</li>
<li>Create responsive SharePoint applications and automate business processes using Power Automate and Power Apps.</li>
<li>Develop Power BI dashboards and reports integrating data from multiple sources, ensuring high usability and performance.</li>
<li>Collaborate with stakeholders to gather requirements, define solutions, and ensure deliverables meet functional and technical expectations.</li>
<li>Manage SharePoint permissions, site collections, and governance policies.</li>
<li>Support system migrations, integrations, and upgrades within the O365 ecosystem.</li>
<li>Ensure solutions adhere to security, compliance, and organizational standards.</li>
<li>Provide end-user training, documentation, and technical support as needed.</li>
</ul>
&nbsp;Required Qualifications:
<ul>
<li>Bachelor’s degree in Information Technology, Computer Science, or related discipline.</li>
<li>4+ years of experience developing and administering SharePoint Online and O365 environments.</li>
<li>Hands-on experience with Power BI, including data modeling, DAX, and report development.</li>
<li>Proficiency in Power Automate, Power Apps, and related Power Platform tools.</li>
<li>Strong understanding of HTML, CSS, JavaScript, and SPFx (SharePoint Framework).</li>
<li>Knowledge of REST APIs and integration with external data sources.</li>
<li>Excellent communication, problem-solving, and collaboration skills.</li>
</ul>
&nbsp;Preferred Qualifications:
<ul>
<li>Microsoft Certified: Power Platform Developer Associate or SharePoint Developer certification.</li>
<li>Experience with Azure services, including data connectors and automation tools.</li>
<li>Familiarity with federal or large enterprise environments.</li>
<li>Understanding of data governance and visualization best practices.</li>
</ul>
&nbsp;Key Competencies:
<ul>
<li>Strong analytical and technical design skills.</li>
<li>Ability to translate business needs into functional applications.</li>
<li>Detail-oriented, with strong documentation and organization skills.</li>
<li>Proactive in identifying and implementing process improvements.</li>
</ul>

SharePoint Developer

<h3>Job Description</h3>
Job Description
Create Your Experience of a Lifetime!
Come work and play in the mountains!&nbsp; Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). &nbsp;
Job Benefits
<ul>
<li>Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons&nbsp; </li>
<li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li>
<li>401(k) Retirement Plan&nbsp; </li>
<li>Employee Assistance Program </li>
<li>Excellent training and professional development </li>
<li>Referral Program &nbsp;</li>
</ul>
Full Time roles are eligible for the above, plus: 
<ul>
<li>Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li>
<li>Free ski passes for dependents </li>
<li>Critical Illness and Accident plans</li>
</ul>
We're looking for a kindred spirit who will be inspired to create dynamic, strategic and leadership for the food and beverage operations of Kindred Resort, a new, elevated luxury property located at the base of Keystone Resort in Colorado.
Kindred Resort is a visionary development with a mission to be the most welcoming luxury hospitality experience through extreme kindness and active excellence. Embedded in the resort experience is a passion for the outdoors and creating connection between guests, employees, and community. Our goal is to spark elevated experiences that welcome all kindred spirits.
Vail Resorts is a leading mountain resort operator with over 40 resorts in sixteen states and four countries. We exist to create an&nbsp;Experience of a Lifetime for our employees, so they can, in turn, provide and Experience of a Lifetime for our guests. We are looking for leaders, innovators, creators, and ambitious professionals to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Job Summary:
The Director of Operations – Food &amp; Beverage serves as the strategic business leader for all food and beverage operations across the property, including restaurants, bars, in-room dining, and culinary services. This role is responsible for driving the development and execution of departmental strategies while ensuring alignment with the brand’s service philosophy and overall initiatives.
The position is accountable for ensuring the food and beverage division consistently meets the expectations of the brand’s target clientele, delivers exceptional guest experiences, fosters employee engagement, and drives departmental revenue and profitability. Additionally, the Director develops and leads property-wide strategies designed to enhance product and service delivery, elevate team performance, and generate a strong return on investment.
This role is an integral member of the Kindred Leadership Team and contributes to the overall strategic direction and operational excellence of the property.
Job Specifications:
<ul>
<li>Outlet: Kindred Resort- Keystone</li>
<li>Expected Pay Range: $105,000 - $115,000 + annual bonus, Actual pay will be adjusted based on experience</li>
<li>Shift &amp; Schedule Availability: Full Time / Year Round</li>
</ul>
Job Qualifications:
<ul>
<li>Minimum 4-6 years of progressive leadership experience in food and beverage operations, preferably with luxury and pre-opening experience.</li>
<li>Strong track record of financial acumen, operational excellence, and team development.</li>
<li>Expertise in upscale guest service standards, menu creation, wine/beverage programming, and event catering.</li>
<li>Proficiency in POS systems, labor and inventory management tools, and integrated hospitality platforms.</li>
<li>A visionary leader with excellent communication, problem-solving, and execution skills.</li>
<li>Deep understanding of food safety protocols, health compliance, and international hospitality trends.&nbsp;</li>
</ul>
Pre-Opening Responsibilities:
Concept Development &amp; Brand Alignment
<ul>
<li>Lead the creative development and execution of distinct F&amp;B concepts, collaborating with ownership, designers, and the brand team to define outlet positioning, service ethos, and guest experiences.</li>
<li>Develop unique storytelling narratives and signature moments for each venue in alignment with luxury brand standards and target guest profiles.</li>
<li>Ensure all concepts are future-forward, brand-authentic, and operationally feasible.</li>
</ul>
Strategic Budgeting &amp; Financial Forecasting
<ul>
<li>Create detailed pre-opening budgets and OS&amp;E projections for all F&amp;B venues.</li>
<li>Develop operational P&amp;Ls, set pricing strategies, forecast COGS and labor metrics, and implement menu engineering tools in collaboration with the Finance team.</li>
<li>Establish KPIs and financial models that drive sustainable profitability without compromising guest satisfaction.</li>
</ul>
Talent Acquisition &amp; Pre-Opening Training
<ul>
<li>Design the organizational structure for all F&amp;B departments, including culinary, service, stewarding, beverage, banquets, and IRD.</li>
<li>Recruit top-tier leadership talent—Executive Chef, Restaurant Managers, Sommeliers, Mixologists—and build a culture of excellence.</li>
<li>Deliver immersive training programs on luxury service delivery, Forbes service standards, brand values, and operating SOPs.</li>
</ul>
Menu &amp; Beverage Program Development
<ul>
<li>Oversee the design and refinement of all culinary and beverage menus in collaboration with Executive Chef and venue leaders.</li>
<li>Curate exceptional wine lists, craft cocktail programs, and non-alcoholic offerings that reflect innovation, sustainability, and local sourcing.</li>
<li>Ensure each outlet’s menu and beverage program supports brand positioning, wellness, and sustainability commitments.</li>
</ul>
OS&amp;E, Supply Chain &amp; Equipment Procurement
<ul>
<li>Manage procurement and installation of all operating supplies and equipment, including tableware, uniforms, kitchen equipment, and bar systems.</li>
<li>Finalize vendor relationships for food, beverage, and specialty service items.</li>
<li>Set pars and inventory controls across outlets, and establish streamlined back-of-house operational flows.</li>
</ul>
Technology, Systems &amp; Integration
<ul>
<li>Lead configuration and implementation of POS, inventory control, table management, and reservations platforms.</li>
<li>Ensure integration with PMS, accounting, mobile ordering, and reporting systems to provide seamless guest and team experiences.</li>
<li>Create customized reporting dashboards for sales, cost control, guest feedback, and operational performance.</li>
</ul>
SOPs, Compliance &amp; Standards
<ul>
<li>Establish detailed SOPs for every aspect of service execution, from mise en place to table presentation, billing, and guest recovery.</li>
<li>Implement and monitor strict health, safety, sanitation, and HACCP compliance protocols.</li>
<li>Develop policies for allergen handling, fire safety, staff hygiene, and local regulatory adherence.</li>
</ul>

Post-Opening Responsibilities:
Operational Leadership
<ul>
<li>Lead daily operations of all food and beverage venues, ensuring service quality, consistency, and profitability across the resort.</li>
<li>Drive the execution of the resort’s culinary vision with a guest-centric approach, ensuring elevated experiences that exceed expectations.</li>
<li>Provide cross-functional leadership and collaboration with Rooms Division, Spa, Events, and Brand to deliver cohesive guest journeys.</li>
</ul>
Team Development &amp; Culture
<ul>
<li>Build a strong, engaged F&amp;B team that thrives in a performance-driven, values-based culture.</li>
<li>Conduct regular coaching, feedback sessions, and development planning with leaders and frontline staff.</li>
<li>Empower team members to take ownership of guest service, driving engagement and pride across all levels.</li>
</ul>
Guest Experience &amp; Quality Assurance
<ul>
<li>Champion exceptional guest service by reviewing feedback, addressing service gaps, and innovating offerings to drive satisfaction and retention.</li>
<li>Analyze guest surveys, comment cards, and reviews; lead service recovery and continuous improvement efforts.</li>
<li>Develop and oversee VIP, elite, and celebrity handling protocols in collaboration with Guest Relations and Concierge.</li>
</ul>
Financial Oversight &amp; Performance Management
<ul>
<li>Monitor and manage departmental budgets, labor costs, beverage cost control, and inventory accuracy.</li>
<li>Analyze financial reports and recommend actions to optimize profit margins and operational efficiency.</li>
<li>Evaluate capital expenditure needs and propose long-term investment strategies aligned with brand strategy.</li>
</ul>
Innovation &amp; Competitive Positioning
<ul>
<li>Stay ahead of market and dining trends; continuously evolve offerings to maintain a competitive edge and fresh guest appeal.</li>
<li>Foster a spirit of creativity and innovation within culinary and service teams.</li>
<li>Identify new business opportunities, partnerships, and programming that elevate the F&amp;B experience and drive incremental revenue.</li>
</ul>
Additional Leadership Responsibilities
<ul>
<li>Serve as acting resort executive in the absence of the Director of Operations – Rooms.</li>
<li>Participate in executive strategy meetings, budget reviews, and brand representation events.</li>
<li>Provide timely and effective communication across leadership, ownership, and operations teams.</li>
<li>Champion resort-wide safety, sustainability, diversity, and wellness initiatives.</li>
</ul>
The expected pay range is&nbsp;$105,000 - $115,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;508478 Reference Date:&nbsp;05/20/2025&nbsp; Job Code Function:&nbsp;General Management&nbsp;

Director of Food & Beverage Operations, Kindred

<h3>Job Description</h3>
Job DescriptionDescription:
Join our Team! Leland Management is seeking a Community Operations Assistant for one of our communities in the Land O Lakes, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is part-time (Saturday and Sunday with flexible hours).
Position Summary
A private residential community located in Land O’ Lakes, FL, is seeking a dependable, detail-oriented Weekend Community Operations Assistant to assist with the operation and maintenance of the clubhouse, amenities, and community common areas. This position combines administrative, janitorial, and light maintenance responsibilities. The Weekend Community Operations Assistant plays a key role in maintaining a clean, safe, and welcoming environment for residents while ensuring compliance with community rules.
Essential Responsibilities
<ul>
<li>Monitor and observe use of all amenities including clubhouse, pools, gym, playground, and outdoor areas.</li>
<li>Enforce community rules and pool regulations professionally and consistently.</li>
<li>Conduct parking compliance patrols and report violations to management.</li>
<li>Perform light janitorial duties, including emptying trash, cleaning glass, restrooms, and surfaces, picking up litter, and refilling dog waste stations.</li>
<li>Assist with minor maintenance tasks such as cleaning sidewalk drains and grates, raking the volleyball court, minor sign touch-ups, light repairs, filling small potholes, and painting/sanding minor surfaces.</li>
<li>Assist with setup and breakdown of community events and activities as directed.</li>
<li>Complete incident reports for safety, compliance, or facility concerns.</li>
<li>Support administrative projects including scanning ACC documents and organizing digital files.</li>
<li>Participate in long-term projects such as documenting sidewalk drains and photographing trip hazards.</li>
<li>Serve as onsite contact for residents and vendors on weekends.</li>
<li>Report maintenance, safety, and operational issues to the Community Association Manager.</li>
<li>Perform other related duties as assigned to support community operations.</li>
</ul>
Requirements:
 Minimum Qualifications
<ul>
<li>Reliable personal vehicle required for parking compliance patrols and inspections throughout each shift.</li>
<li>Valid driver’s license and current auto insurance.</li>
<li>Ability to walk, stand, bend, lift up to 50 lbs, and work outdoors for extended periods.</li>
<li>Dependable, punctual, and demonstrates consistent attendance.</li>
<li>Able to work independently and manage time effectively.</li>
<li>Excellent communication and conflict-resolution skills.</li>
<li>Comfortable enforcing community rules and policies, even when situations are uncomfortable; must remain calm, professional, and consistent.</li>
<li>Strong attention to detail and an eye for quality; takes pride in maintaining a clean, safe, and professional environment.</li>
<li>Proactive, self-driven, and motivated to maintain high standards of appearance and safety.</li>
<li>Comfortable using computers and basic software (spreadsheets, email, PDFs). Tasks include data entry for key fobs, reviewing security camera footage, and completing other administrative duties as assigned.</li>
<li>Friendly, professional demeanor with residents and guests.</li>
<li>Must pass a background check prior to employment.</li>
</ul>
Preferred Qualifications
<ul>
<li>Previous experience in HOA, property management, maintenance, or facility operations.</li>
<li>Familiarity with community policies and compliance enforcement.</li>
<li>Basic computer or scanning skills a plus.</li>
</ul>
Work Environment
Indoor and outdoor work; regular walking, standing, and lifting in various weather conditions.

Community Operations Assistant

<h3>Job Description</h3>
Job DescriptionLead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri.&nbsp; Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.&nbsp;We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity. Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do. Role DescriptionThe Data Analyst for the Product Finance team will play a critical, cross-functional role in ensuring the accuracy, integrity, and timely delivery of financial data streams related to our Banking-as-a-Service (BaaS) programs. This position is central to the operational success of the Product Finance function, requiring a blend of strong data analysis skills, financial acumen, and an expert ability to manage complex data and reporting structures. You will be the team's subject matter expert on data flow from core systems like Finxact and external Partner Files, directly supporting financial reporting and internal controls.In this role you will:
<ul>
<li>Partner File Management: Monitor the timely delivery of Partner Files and generate cross-functional reports detailing status and dependencies.</li>
<li>Data Stream Optimization: Analyze and streamline complex data fields and sources to improve efficiency, accuracy, and reporting capabilities.</li>
<li>SQL Development: Create and execute production-level SQL queries to facilitate the onboarding of new financial partners and integrate data streams.</li>
<li>Validation Oversight: Monitor, document, and clearly communicate any changes to automated data validations to the broader Product Finance team.</li>
<li>Documentation &amp; Knowledge Transfer: Create and maintain comprehensive documentation detailing the core Finxact system related to financial data derived from BaaS programs.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in Accounting or Finance</li>
<li>3-5 years experience in Financial Data Analysis or equivalent</li>
<li>Technical Expertise:</li>
<li>Demonstrated, advanced experience analyzing databases and manipulating large datasets using SQL.</li>
<li>Expert-Level Proficiency with Excel/Google Sheets, including complex formulas, pivot tables, and data modeling for financial analysis.</li>
<li>Solid understanding of Bank and/or Fintech Accounting data streams and financial workflows.</li>
<li>Previous experience working with fintech or banking core systems (e.g., Finxact) is highly preferred.</li>
<li>Strong attention to detail, excellent communication skills, and an ability to work effectively across technical and business teams.</li>
</ul>
What we offer:
<ul>
<li>At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life</li>
</ul>
 
<ul>
<li>Competitive compensation, based on experience, geographic location, and role</li>
<li>Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA</li>
<li>Paid parental leave</li>
<li>Flexible vacation policy, including PTO and paid holidays</li>
<li>A fun and challenging team environment in a dynamic industry with ample opportunities for career growth&nbsp;</li>
</ul>
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.&nbsp; **Our compensation reflects the cost of labor across several US geographic markets. Pay is based on a number of factors and may vary depending on geographical market location, job-related knowledge, skills, and experience. These ranges may be modified in the future. Zone 1: $ 101,150 - $ 119,000&nbsp; (SF/Bay Area, NYC, Seattle)Zone 2:&nbsp; $ 83,854 - $ 98,652 (Los Angeles, Chicago, Austin, Denver, Boston, Washington DC, San Diego, Philadelphia, Portland, Sacramento, Miami)Zone 3:&nbsp; $ 65,000 - $ 85,675 (Other US Metros) #LI-AG1

Data Analyst, Product Finance

<h3>Job Description</h3>
Job DescriptionDescriptionThe Collateral Analyst – Associate I will support the post-acquisition collateral process by coordinating with Sellers and custodial vendors, reviewing collateral and legal documentation for completeness and enforceability, tracking and resolving collateral exceptions, and ensuring accurate, timely delivery of collateral to support securitization and whole loan sale strategies. Responsibilities and Duties:
<ul>
<li>Collaborate with Sellers and third-party custodial vendor(s) to ensure appropriate documents and data are captured/received and files are processed for transactions within established timeframes.</li>
<li>Ensure legal document collateral is valid, enforceable, and serviceable to meet all operational components of the business strategies.</li>
<li>Ensure Sellers resolve exceptions for final document delivery, securitization, and whole loan sales in a timely manner.</li>
<li>Ensure all necessary information and data has been communicated to internal counterparts to successfully service mortgage loans and ready them for securitization and future sale.</li>
<li>Provide guidance and training of Verus requirements to Sellers and Custodian(s) as needed.</li>
<li>Provide backup support for other collateral team roles as needed.</li>
<li>Contribute to the development and maintenance of processes, policies, and systems to support the post-acquisition collateral process.</li>
<li>Contribute to the completion of additional projects &amp; responsibilities, as assigned, that contribute to the growth &amp; well-being of the company.</li>
</ul>
How This Role Demonstrates Our Values:&nbsp;
<ul>
<li>Integrity: Shows integrity and ethical conduct when reviewing sensitive legal documents and collaborating with partners.</li>
<li>Collaboration: Treats internal and external partners with respect and professionalism.</li>
<li>Excellence: Upholds Verus’ commitment to operational excellence, customer service, and responsible mortgage lending.</li>
<li>Critical Curiosity: Demonstrates accountability in tracking, resolving, and communicating collateral exceptions.</li>
</ul>
 Education and Experience:
<ul>
<li>Undergraduate degree preferred (Finance, Business, or related field), or an equivalent combination of education and transferable skills.</li>
<li>No prior mortgage or financial industry experience required – candidates from other industries must bring strong analytical, organizational, or problem-solving abilities.</li>
<li>Experience in mortgage, accounting, banking, servicing, or investment banking is a plus, but not mandatory.</li>
<li>Ability to learn and interpret mortgage-related documents; familiarity with closing or post-closing legal documents for residential or commercial loans is beneficial but not required.</li>
<li>Willingness and ability to learn industry systems and processes; prior exposure to MERS® or loan transfer systems is a plus but not required.</li>
<li>General understanding of compliance or regulatory environments is helpful, but transferable experience in detail-oriented, process-driven work is equally valuable.</li>
<li>Intermediate proficiency in Microsoft Excel, Word, and Outlook.</li>
<li>Familiarity with workflow/enterprise systems is beneficial but not required.</li>
<li>Ability to work independently with minimal supervision, while also collaborating effectively within a small team environment.</li>
<li>Strong organizational skills with the ability to manage multiple time-sensitive tasks and projects.</li>
<li>Excellent communication and interpersonal skills; high energy, proactive, and team oriented.</li>
<li>Maintains a positive attitude and delivers exemplary internal and external customer service.</li>
<li>Transferable skills such as attention to detail, process management, analytical thinking, and adaptability are strongly valued.</li>
</ul>
 Benefits
<ul>
<li>Great compensation package</li>
<li>Attractive benefits plans and paid time off</li>
<li>401(k) w/ company matching</li>
<li>Professional learning and development opportunities</li>
<li>Tuition Reimbursement</li>
<li>And much more!</li>
</ul>
Successful applicants will exemplify strong ethics, integrity, respect for others, accountability for decisions and actions, and good citizenship. Maintaining a reliable, uninterrupted high speed internet connection is a requirement of hybrid or remote positions. All job duties and responsibilities must be performed within the guidelines of the Verus Residential Mortgage Employee Handbook and established company policies and procedures. It is the responsibility of each employee to maintain confidentiality of the company, its clients and to follow applicable laws and regulations in the performance of duties. Verus Mortgage Capital is an equal opportunity employer. All qualified applicants are welcomed to apply and will receive consideration for employment without unlawful discrimination because of a person’s race, religious creed, color, national origin, citizenship status, ancestry, marital status, sex, age, or sexual orientation, or because of a person’s disability or medical condition.

Collateral Analyst - Associate 1

<h3>Job Description</h3>
Job DescriptionCompany Background&nbsp; Founded in 2019, Polarity serves more than 60 large enterprise customers across industries, including financial services, government, and technology. Like ThreatConnect, its users are in cyber threat intelligence, security operations, threat hunting, and incident response teams. More than a dozen enterprise customers already use the technologies together and have seen the multiplicative value. Polarity streamlines security analyst workflow, allowing them to dramatically improve the efficiency of their threat detection and response efforts without switching context or leaving their pane of glass by bringing contextual data from more than 200 sources of security alerts, logs, threat intelligence indicators, and incidents. We offer a competitive benefits package with comprehensive insurance coverage, paid time off, and unique perks designed to help you meet your financial and personal goals. We are committed to offering an employment experience and benefits package that enables you and your family to grow with us and share in our success. We love to recognize our employees who have gone above and beyond and offer incentives like quarterly awards, an employee bonus and referral program, and team-building outings. Job Description We’re seeking a Senior Customer Success Manager (CSM) who can hit the ground running in a fast-paced, rapidly evolving environment. The position will report to the Director of Customer Success and will provide solutions-based support to the company’s most important customers. The right candidate will bring deep expertise in the customer journey and related technologies,&nbsp; as well as proven knowledge of deployments to drive mutual success. CSMs are key in ThreatConnect’s customer support organization, with advanced problem-solving, account management, and customer interaction skills. CSMs are the driving force that empowers customers to become powerful players in threat intelligence, intelligence-powered security operations (IPSO), and risk quantification spaces.About You
<ul>
<li>You think of the user first. This is a customer-facing role that sets you as the advocate for multiple customers. You enjoy interfacing with customers and making sure executive teams understand the value ThreatConnect brings to their organization.</li>
<li>You love solving problems. Helping customers develop new and exciting ways for the various applications in their environment to work together, even when out-of-the-box solutions aren’t present.</li>
<li>You are collaborative. You're a team player who puts the interest of the team above your own. You display a positive attitude, are open, and enjoy contributing.</li>
<li>You’re a natural leader. No matter where you find yourself, others tend to gather around you, leading to encouragement and mentoring.</li>
<li>Customer Success is your passion. It doesn’t just provide a paycheck, you are genuinely interested in what you do and the impact that it has on others.</li>
</ul>
In this role, you’ll get to…
<ul>
<li>Contribute towards Customer Success Plans</li>
<li>Measure customer metrics</li>
<li>Drive high levels of customer engagement</li>
<li>Assist customers with their challenges when they arise</li>
<li>Partner with Sales to track renewals, build value, and expand contracts within the customer base</li>
<li>Work cross-functionally with the sales and product teams to communicate customer needs</li>
<li>Develop and drive customer success outcomes</li>
<li>Manage customer account portfolios</li>
</ul>
In the first month, we’ll expect you to…
<ul>
<li>Be proactive in learning the Polarity product</li>
<li>Have time management skills that would allow you to complete tasks without manager oversight</li>
<li>Understand why customers choose ThreatConnect and the value proposition</li>
</ul>
At 3 months we’ll expect you to…
<ul>
<li>Know the Polarity product and be able to work with customers on integration use-cases and run customer calls</li>
<li>Understand the Polarity product at an executive and analyst level</li>
<li>Drive enterprise customer lifecycle journeys as an assigned CSM</li>
</ul>
At 6 months we’ll expect you to…
<ul>
<li>Continue developing your skills in order to provide value to customer organizations</li>
<li>Take additional ownership of key Polarity accounts from a customer success perspective</li>
<li>Deliver business reviews to customer stakeholders</li>
<li>Drive time to value for enterprise customer onboardings</li>
</ul>
At 12 months we’ll expect you to…
<ul>
<li>Be self-sufficient and have the ability to handle any tasks that are presented in your day-to-day interactions with customers</li>
<li>Successfully drive value plans for customers, leading to revenue retention and growth</li>
</ul>
Required Qualifications
<ul>
<li>Thorough knowledge and proven history of demonstrated customer success behaviour</li>
<li>7+ years of experience in a similar role </li>
<li>Ability to have a deep technical understanding of cybersecurity products and communicate that technical understanding in discussions with customers</li>
<li>Excellent knowledge of a wide variety of security solutions and technologies, including Linux, network architecture, implementation, and configuration, firewall technologies, proxy technologies, anti-virus, spam and spyware solutions (Gateway and SaaS), malware/security experience</li>
<li>Strong communication skills that can translate across all levels of a customer's organizational hierarchy. This includes presentation skills for technical as well as business-driven initiatives</li>
<li>Ability to manage yourself and others through innovative processes, making effective decisions to ensure success</li>
<li>Ability to travel for the role when needed</li>
</ul>
Desired Qualifications
<ul>
<li>Consultative background</li>
</ul>

Senior Customer Success Manager, Polarity

<h3>Job Description</h3>
Job Description
Helpdesk Supervisor - IT
Location: Washington, DC (Hybrid)
Note: No third-party candidates please.
Role Summary
Were looking for an IT Service Desk Supervisor to guide a team responsible for day-to-day user support across a busy environment. This role focuses on team leadership, service quality, ticket flow management, and hands-on support for escalated issues. The Supervisor works closely with the IT Support Manager and other technical teams to ensure users have a dependable and positive support experience.
Core Responsibilities
Team Leadership
<ul>
<li>Provide daily direction to Service Desk Analysts, including workload planning and shift coverage.</li>
<li>Coach team members, support skill development, and participate in performance discussions.</li>
<li>Foster a service-oriented, collaborative environment focused on responsiveness and accuracy.</li>
</ul>
Service Desk Operations
<ul>
<li>Oversee ticket intake, routing, and resolution to ensure timely handling of support requests.</li>
<li>Monitor ticket queues, escalate when needed, and step in on complex or time-sensitive issues.</li>
<li>Keep documentation and internal procedures current and easy for analysts to follow.</li>
</ul>
Service Quality &amp; Improvements
<ul>
<li>Track key performance indicators and provide regular updates to leadership.</li>
<li>Look for recurring issues or bottlenecks and recommend practical improvements.</li>
<li>Contribute to updates in support processes, user guides, and training materials.</li>
</ul>
Cross-Functional Work
<ul>
<li>Coordinate with other IT teams on system updates, rollouts, and troubleshooting.</li>
<li>Ensure the Service Desk has the right information and tools to support new or existing systems.</li>
<li>Assist with small projects, equipment refresh efforts, and user-facing initiatives.</li>
</ul>
Qualifications
<ul>
<li>Associate degree or equivalent experience.</li>
<li>Experience supervising or leading a Service Desk or Help Desk team.</li>
<li>Familiarity with ITIL concepts (certification is a plus).</li>
<li>Strong understanding of Windows environments and Microsoft Office applications.</li>
<li>Experience with ticketing systems and service desk reporting tools.</li>
<li>Ability to troubleshoot desktops, laptops, printers, and related hardware.</li>
<li>Clear communication skills and the ability to work with staff at all levels.</li>
<li>Comfortable coordinating multiple priorities in a fast-moving environment.</li>
<li>Strong judgment, professionalism, and the ability to handle confidential information.</li>
<li>Background in professional services is helpful but not required.</li>
</ul>
Who Thrives in This Role
<ul>
<li>A steady team leader who brings structure and consistency.</li>
<li>Someone who can balance hands-on support with oversight responsibilities.</li>
<li>A person who pays attention to patterns, looks ahead, and suggests improvements.</li>
<li>Someone who enjoys helping people and keeping operations running smoothly.</li>
</ul>

Helpdesk Supervisor - IT

<h3>Job Description</h3>
Job Description
Anodyne Surgical is growing and looking for dependable, coachable individuals to join our team. If you're motivated, detail-oriented, and want to work in a supportive environment where quality matters, this could be the perfect fit for you.
We offer competitive pay, weekly paychecks, and opportunities for growth within a privately owned company that values its employees.
What You'll Do
<ul>
<li>Package medical devices according to established specifications and quality requirements</li>
<li>Operate sealing and labeling equipment</li>
<li>Perform visual and dimensional inspections on packaging materials and finished products</li>
<li>Complete accurate production and quality records</li>
<li>Ensure compliance with cGMP, ISO 13485, and FDA regulations</li>
<li>Maintain cleanliness and organization within the packaging area</li>
<li>Collaborate with production and quality teams to meet daily goals</li>
<li>Identify and report non-conformances or process deviations</li>
<li>Follow all safety protocols and standard operating procedures (SOPs)</li>
</ul>
What We're Looking For
<ul>
<li>Dependable and punctual</li>
<li>Willing to learn and take direction</li>
<li>Strong attention to detail</li>
<li>Ability to work in a fast-paced, team-oriented environment</li>
<li>Previous manufacturing or packaging experience is a plus, but not required</li>
</ul>
Pay &amp; Benefits
<ul>
<li>$15–$18 per hour</li>
<li>Paid weekly</li>
<li>11 paid holidays (including your birthday!)</li>
<li>Vacation accrued weekly (based on hours worked)</li>
<li>Health, dental &amp; vision insurance</li>
<li>401(k) with company contribution</li>
<li>No weekends</li>
<li>Privately owned company with a strong team culture</li>
<li>Opportunities for advancement as we grow</li>
</ul>
Schedule
<ul>
<li>Monday–Friday: 6:00 AM – 2:30 PM</li>
<li>Some overtime may be required</li>
</ul>

Packaging Department-Medical Device Manufacturing

<h3>Job Description</h3>
Job Description
Chef Feker Restaurant Group in Wauwatosa, WI is looking for one host/hostess to join our strong team. We are located on 6913 W North Ave. Our ideal candidate is attentive, ambitious, and reliable.
 
 
 
Responsibilities
<ul>
<li>Answering the phones and book reservations</li>
<li>Greeting customers and making them feel welcome</li>
<li>Estimating wait time for guests</li>
</ul>
 
Qualifications
<ul>
<li>Friendly and outgoing personality</li>
<li>Ability to listen and communicate effectively</li>
<li>Strong organizational and motivational skills</li>
</ul>
 
We are looking forward to hearing from you.
 
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Host/Hostess At Il Mito

<h3>Job Description</h3>
Job DescriptionDescription:
Position Purpose Section
Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care. As a Supervisor, you make a difference in the lives of pets by delivering exceptional service to our pet parents, acting as a steward of the store’s environment, achieving positive business results, and performing operational functions.
Essential Job Functions Section
Responsibilities
The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation.
<ul>
<li>Provide guests with an exceptional experience.</li>
<li>Assist the Store Manager in overall management of store operations.</li>
<li>Share product knowledge and suggestions to fit customer needs and promote pet health.</li>
<li>Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.</li>
<li>Organize and maintain a clean store front and stock room.</li>
<li>Assist with other projects as needed including markdowns, re-tickets, labeling products, and special store events.</li>
<li>All other assigned duties from the Store Manager and/or any member of the Retail Management Team.</li>
</ul>
 
Requirements:
Qualifications
<ul>
<li>Must be 18 years or older.</li>
<li>Passion for extraordinary customer service and the well-being of pets.</li>
<li>Professional retail sales experience preferred.</li>
<li>Professional supervisory experience preferred.</li>
<li>Willingness to be educated about the products and services offered.</li>
<li>Demonstrated ability to meet sales targets.</li>
<li>Excellent communication skills-both verbal and written.</li>
<li>Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.</li>
<li>Time management and organizational skills.</li>
</ul>
Physical Demands
<ul>
<li>Position requires a person to be both indoors and outdoors (to assist with customer carry out).</li>
<li>Must be able to stand 8 hours per day with or without reasonable accommodation.</li>
<li>Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.</li>
<li>Must be comfortable working with a wide variety of animals including small and large dogs.</li>
<li>Must be able to work around pet hair and dander.</li>
</ul>
Program and Benefits Section
Part-time team members enjoy the following:
Programs and benefit eligibility will vary based on average hours worked and length of service.
<ul>
<li>Greatly discounted, employer-subsidized pet insurance</li>
<li>PTO (paid time off) – 1 hour per every 30 hours worked </li>
<li>401(k) Program – employer match at a rate of 0.25% for each 1% contribution, up to 6%. Must be 21 or older. </li>
<li>Employee Assistance Program/ 24X7 – completely confidential</li>
<li>Generous discounts on goods and services</li>
<li>Team Member Feeder Program - eligible for one unit (bag or case of cans) of the participating vendors product/s each month</li>
<li>Store Bonus Incentive Program</li>
<li>Growth opportunities! Be sure to ask about our Store Manager In Training and Groomer Apprenticeship programs</li>
</ul>
$14.00-$16.00 per hour DOE/DOQ
Subject to change depending on State/City/County minimums.
IPP is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions) gender identity or expression, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.
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