<h3>Job Description</h3>
Job Description
Optimal Solutions &amp; Technologies (OST, Inc.) is focused on excellence. We specialize in providing Management Consulting, Information Technology, and Research Development and Engineering services. 
The fundamental distinction of the OST team is its business knowledge in both the public and private sectors. We serve the aerospace &amp; transportation, association &amp; nonprofit, defense, education, energy, financial, healthcare, and technology &amp; telecommunications industries. OST is successful because we listen to our clients, we learn from our clients, and we know our clients.
Sr. Business Analyst
We are seeking an experienced Product Management Business Analyst with a strong background in emergency management, research, and analysis to join our team. The ideal candidate will have 5–10 years of relevant experience and a proven ability to gather, evaluate, and synthesize complex information into actionable recommendations that lead to the development of complex business and technical offerings. This role requires a blend of analytical skills, business acumen, and subject matter knowledge to support planning, operational readiness, and strategic initiatives. Knowledge of or ability and desire to learn and apply technical concepts to business problems is highly desirable.
Key Responsibilities:
<ul>
<li>Conduct research and data analysis related to emergency management operations, policies, and procedures.</li>
<li>Develop business process models, requirements documents, and recommendations to improve operational efficiency and readiness.</li>
<li>Analyze qualitative and quantitative data to identify trends, gaps, and opportunities for improvement.</li>
<li>Collaborate with stakeholders to gather requirements, document workflows, and identify business needs.</li>
<li>Prepare detailed reports, briefings, and presentations to communicate findings and recommendations to leadership, business partners, clients, and prospective clients.</li>
<li>Support development of strategic plans, operational frameworks, and continuity plans in alignment with emergency management best practices.</li>
<li>Coordinate with internal teams and external partners to ensure business requirements are met.</li>
<li>Stay current with industry trends, federal/state/local regulations, and best practices in emergency management.</li>
</ul>
Requirements (Years of experience, Education, Certifications):
<ul>
<li>Bachelor’s degree in Business Administration, Emergency Management, Public Administration, or related field.</li>
<li>5–10 years of experience as a Business Analyst or in a related analytical/business role.</li>
<li>Demonstrated experience in emergency management, homeland security, disaster recovery, or related fields.</li>
<li>Strong research, analytical, and problem-solving skills.</li>
<li>Ability to clearly document requirements and develop process improvements.</li>
<li>Excellent communication skills, both written and verbal.</li>
<li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and analytical tools.</li>
</ul>
Nice to Have (skills that are not required, but nice to have):
<ul>
<li>Experience with CDBG-DR Implementations</li>
<li>Master’s degree in a relevant field.</li>
<li>Experience supporting federal, state, or local government programs.</li>
<li>Familiarity with FEMA, DHS, or other emergency management frameworks and standards.</li>
<li>Experience with data visualization tools (e.g., Power BI, Tableau), data analysis tools, AI/ML offerings, CRM, RPA, SaaS products.</li>
</ul>
This is a full-time position paying a base salary, full benefits, and has possible bonus potential based on merit and performance. To be considered for this position, please apply online with a resume.
OST is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local laws.

Sr Business Analyst

<h3>Job Description</h3>
Job Description
NOW HIRING: ASSISTANT PROGRAM COORDINATOR
JOB TYPE: FULL TIME
Supportive Concepts for Families, Inc, an Affiliate of Apis Services, is seeking Full-Time Assistant Program Coordinators to oversee several CLA's and provide direct support care to our CLA residents in the Lewistown, McVeytown, and Milroy areas. This position will assist individuals in our Residential IDD Program under the 6400 Regulatory Compliance.
Supportive Concepts for Families, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose.
 
Summary of Role:
<ul>
<li>Supervise and direct the work of Residential Specialists to include the following:</li>
<li>Medical Appointments/ medication management in conjunction with the Program Coordinator.</li>
<li>Complete requirements to become a Medication Administration Observer</li>
<li>Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week.</li>
<li>Ensure staff administering medications have completed and are current in medication administration training.</li>
<li>Conduct and observe medication practicums for employees.</li>
<li>On Call - Participate in on call rotation.</li>
<li>Training - in conjunction with the Program Coordinator Monitor compliance list and inform staff of upcoming training needs.</li>
<li>Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance.</li>
<li>Complete accurate and timely employee performance evaluations prior to the due date.</li>
</ul>
Excellent Perks and Benefits
<ul>
<li>Competitive Hourly Rate $16.00-$17.00, depending on experience and location</li>
<li>Great Medical and Wellness Plans</li>
<li>Paid Training &amp; Career Advancement</li>
<li>A Great Team Environment</li>
<li>DailyPay – A benefit that allows you to access your pay when you need it</li>
</ul>
Education &amp; Experience Requirements:
<ul>
<li>Must be at least 18 years of age</li>
<li>High School Diploma or GED</li>
<li>Valid Driver’s License</li>
<li>Previous experience working directly with people with developmental disabilities</li>
<li>Excellent communication skills, documentation accuracy, and organizational skills.</li>
<li>Proficiency in English communication, both verbal and written, with proper use of grammar and vocabulary, is required.</li>
<li>The candidate must pass a Criminal Record History Clearance, &amp; FBI as well as possess a valid PA Driver's License. The candidate must pass a Physical &amp; Drug Screening &amp; possess the ability to attend and successfully complete all sponsored training.</li>
</ul>
About Company:
Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. 
Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
 "Creating a Better Tomorrow... Today"

ASSISTANT PROGRAM COORDINATOR

<h3>Job Description</h3>
Job Description
Bartsch Management is growing and we are adding a Residential Property Manager to our team!
SUMMARY OF FUNCTIONS:
The Residential Property Manager manages a portfolio of 300+ units in Southeastern Wisconsin. They help investment property owners and homeowners in preserving and increasing the value of their real estate investments. They manage the day-to-day financial operations of the property, oversee leasing efforts in partnership with the leasing and office team, and they ensure the property is in good working order.
SKILLS, KNOWLEDGE, AND PERSONAL CHARACTERISTICS:
The following attributes are desirable for job success: 
<ul>
<li>Experience in managing/leasing multi-family properties.</li>
<li>Displays a high level of integrity and professionalism at all times in dealing with residents, prospective residents, ownership groups, employees and vendors.</li>
<li>Ability to provide superb customer service, always.</li>
<li>Ability to communicate effectively and assert yourself when necessary.</li>
<li>Knowledge of the fair housing laws and rules against discrimination.</li>
<li>Preference for detailed work.</li>
<li>Ability to work well under pressure, self motivated.</li>
<li>Ability to work autonomously and lead a team.</li>
</ul>
MAJOR DUTIES AND RESPONSIBILITIES:
Duties may include, but are not limited to:
1. Marketing:
<ul>
<li>Oversee marketing efforts to ensure properties are kept occupied with qualified residents through advertising, lead follow up, and property showings for prospective residents.</li>
<li>Conduct periodic market surveys.</li>
</ul>
2. Financial reporting:
<ul>
<li>Work with the accounting team to keep financial records from property operations.</li>
<li>Create monthly financial reports for property owners.</li>
</ul>
3. Tenant relations:
<ul>
<li>Develop rental agreements.</li>
<li>Select qualified residents, collect deposits and rents, enforce terms of rental agreements</li>
<li>Resolves resident complaints.</li>
<li>Oversee eviction proceedings when necessary.</li>
<li>Oversee renewal efforts to ensure resident retention by making sure all residents on renewal reports that are not currently on lease are being contacted.</li>
</ul>
4. Facilities management:
<ul>
<li>Assist in the scheduling of maintenance and repairs.</li>
<li>Negotiate contracts with vendors.</li>
<li>Perform inspections with maintenance staff to insure units, common areas and properties are upheld to Bartsch Management standards.</li>
<li>Perform monthly, bi-yearly, yearly property inspections.</li>
<li>Respond to emergency maintenance issues.</li>
</ul>
Amount of Overtime:
Limited to the needs of the property.
Physical Requirements:
Must be able to perform the physical functions of the position,which may include, but are not limited to: an ability to walk the property, including flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to communicate with residents, staff, supervisors, vendors, etc. effectively. 
Requirements:
<ul>
<li>Highly proficient in Microsoft Office</li>
<li>Proven ability to comply with operational policies and procedures, codes, and regulations</li>
<li>Strong familiarity and working knowledge of fair housing laws and anti-discrimination legislation</li>
</ul>
Experience: Five years of property management required.
Education/certifications: Two years of college preferred. CPM, or ARM, designation preferred.
Job Type: Full-time

Residential Property Manager

<h3>Job Description</h3>
Job Description
Job Title: Registered Nurse (RN) Case Manager – Home Health Specialist 
Company: Home Health Care, Inc. 
Location: Greater Twin Cities Metro Area 
Schedule: Full-Time (Monday to Friday, 8:00 AM – 5:00 PM), 1 weekend/month, 1 on-call shift/week 
Compensation: $85,000 – $130,000 annually + $6,000 in bonuses during first year of employment 
Successful applicants will email Tori at <a href="mailto:tori.strobel@hhcare.net" target="_blank">tori.strobel@hhcare.net</a> with a summary of their nursing experience and why they are looking to start or continue their career in home care. 
Take your nursing career to the next level with Home Health Care, Inc. This is a chance to experience independence, flexibility, and the deep satisfaction of seeing patients heal and thrive at home. 
Why Nurses Thrive in Home Health: 
<ul>
<li>Autonomy in Care: Manage your own caseload and make direct clinical decisions </li>
<li>Build Meaningful Bonds: Support clients over time with impactful, relationship-based care </li>
<li>Strong Compensation Package: Earn up to $130K annually + performance bonuses </li>
<li>Growth &amp; Support: Access mentorship, preceptorship, and ongoing training opportunities </li>
<li>Benefits that Matter: PTO, paid holidays, mileage/cell stipend, and full medical coverage </li>
</ul>
Responsibilities: 
<ul>
<li>Lead comprehensive nursing assessments and individualized care plans </li>
<li>Conduct OASIS visits and coordinate services across care settings </li>
<li>Collaborate with physicians and providers to maintain clinical continuity </li>
<li>Deliver education, emotional support, and transition planning for families </li>
<li>Ensure accurate documentation and regulatory compliance </li>
</ul>
Qualifications: 
<ul>
<li>MN RN license in good standing </li>
<li>3+ years of clinical RN experience; home health preferred </li>
<li>Strong documentation, care planning, and assessment skills </li>
<li>Reliable vehicle and valid driver’s license </li>
</ul>
About Home Health Care, Inc.: For 30+ years, Home Health Care, Inc. has been a trusted provider of in-home nursing and therapy services across 21 Minnesota counties. As a locally owned agency, we’re committed to compassionate, high-quality care – and to investing in our nurses' growth. Recruiter: Tori Strobel Email: <a href="mailto:tori.strobel@hhcare.net" target="_blank">tori.strobel@hhcare.net</a>

RN Case Manager - Home Health Expert + $6,000 Sign‑On Bonus

<h3>Job Description</h3>
Job Description
Our mission is to create the Experience of a Lifetime for our employees, so they can, in turn, create the Experience of a Lifetime for our guests. We own and operate the most renowned destination resorts in the world as well as regional and local ski areas outside major cities, and connect them all through one unrivaled network. We are looking for ambitious leaders, innovators and creators to join our talented team. If you’re ready to pursue your fullest potential, we want to get to know you!
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Summary: The Senior Specialist plays a critical role on Hospitality Marketing in supporting business optimization and go-to-market execution for Vail Resorts' North American lodging portfolio. This&nbsp;position is collaborative, requiring strong communication skills, relationship-building capabilities, and the ability to thrive in a fast-paced environment. The ideal candidate is a proactive communicator who can effectively prioritize workflows, manage multiple projects simultaneously, and deliver results on time. Flexibility, a positive attitude, and the ability to adapt quickly are essential for success in this role.
Job Specifications:&nbsp;
<ul>
<li>Starting Wage: $56,485.00 - $70,000.00</li>
<li>Employment Type: Year Round</li>
<li>Shift Type: Full Time hours available</li>
<li>Minimum Age: At least 18 years of age</li>
<li>Housing Availability: No</li>
</ul>
Job Responsibilities:
<ul>
<li>Develop and manage a detailed project tracker to effectively project manage multiple tracks of work, prioritizing business-critical projects</li>
<li>Support execution of marketing programs, campaigns, and initiatives across the team including website management, promotional content development, lodging offer management, and more</li>
<li>Provide strategic input and best practice guidance to the team on optimizing project management and process consistency across team functions</li>
<li>Collaborate and build cross-functional partnerships</li>
<li>Execute creative development needs including copywriting, flyers, etc. as needed</li>
<li>Assist photo and video capture and asset management/ingestion</li>
<li>Support budget needs across Hospitality Marketing as needed</li>
<li>Partner closely with Hospitality Marketing managers to identify executional needs across team functions</li>
<li>Other duties as assigned</li>
</ul>
 Job Qualifications:
<ul>
<li>Four-year college degree or equivalent experience required. Emphasis in marketing, business, and/or communications preferred.</li>
<li>1–3 years of marketing work experience preferred; hospitality/travel industry experience is a plus.</li>
<li>Proficiency in Microsoft Word, Excel, and PowerPoint.</li>
<li>Experience with JIRA and/or SmartSheet is a plus.</li>
<li>&nbsp;Experience with Adobe Analytics is a plus.</li>
<li>Excellent English language and writing skills.</li>
<li>Copywriting and/or photography experience is preferred but not required.</li>
<li>High degree of organization, attention to detail, and professional conduct.</li>
<li>Must have excellent interpersonal skills and a positive attitude.</li>
<li>Comfortable interacting with individuals at all levels of the organization.</li>
<li>Works independently, takes initiative, and has the desire to achieve.</li>
<li>Able to be agile in a fast-paced environment.&nbsp;</li>
</ul>
The expected Total Compensation for this role is&nbsp;$56,485.00 - $70,000.00. Individual compensation decisions are based on a variety of factors. &nbsp;
Job Benefits
<ul>
<li>Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons </li>
<li>MORE employee discounts on lodging, food, gear, and mountain shuttles</li>
<li>401(k) Retirement Plan </li>
<li>Employee Assistance Program</li>
<li>Excellent training and professional development</li>
</ul>
Full Time roles are eligible for the above, plus:
<ul>
<li>Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li>
<li>Free ski passes for dependents</li>
<li>Critical Illness and Accident plans</li>
</ul>
Vail Resorts offers a ‘Hybrid’ work environment where employees living within 50 miles of the Broomfield office work on-site Tuesday, Wednesday, Thursday and have flexibility to work off-site on Mondays and Fridays.&nbsp; Employees living outside of a commutable distance can work remotely from British Columbia, Washington D.C., and the 16 U.S. states* in which we currently operate. This includes: California, Colorado, Indiana, Michigan, Minnesota, Missouri, New Hampshire, New York, Nevada, Ohio, Pennsylvania, Utah, Vermont, Washington State, Wisconsin, and Wyoming.
Please note that the ability to work in person or off-site, and the particulars related to such work, are subject to change at any time; and, accordingly, the Company reserves the right to change its policies and/or require in-person/in-office work or off-site work at any time in its sole discretion.&nbsp; 
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.&nbsp;
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID &nbsp;510984 Reference Date:&nbsp;08/23/2025&nbsp; Job Code Function:&nbsp;Marketing&nbsp;

Senior Specialist, Hospitality Marketing

<h3>Job Description</h3>
Job Description
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. Our global headquarters is located in Nashua, NH and we have design, sales, and manufacturing locations globally. We are currently seeking Product Development Engineers to join our Cable Backplane Business Unit in Valley Green, Pennsylvania and in Nantong, China.
High speed cable backplane systems enable most of the world's IT and datacom; including leading the way for the AI/ML revolution; and require some of the most advanced manufacturing technologies, and highest levels of precision, in the engineering world. These challenges require the most creative, technical minds, and ultimately provide the most rewarding experience for an engineer.
POSITION SUMMARY: 
The Product Development Engineerrole will focus on Precision Engineering and serve a pivotal role on the Amphenol CS's Cable Backplane Product Developmentteam. The ideal candidatewill blendexpert knowledge from electrical and mechanical engineering to develop, design, and maintain the mechanisms on our next generation of high speed cabled backplanes. The Product Development Engineerwill design float mechanisms, cartridges, and similar mechanisms that enable our cabled backplanes to solve our customer's needs. This role also requires interaction with internal manufacturing sites, external vendors, and all of the other engineering disciplines within the organization.
A strong candidate should be motivated by technical challenges, know how to be a truly collaborative member of a team, and be willing to wear a number of hats throughout the many phases of a project.
RESPONSIBILITIES: 
<ul>
<li>Understand the evolving industry needs, and resultant requirements for our products.</li>
<li>Significant participation in automation design, working directly with the NPI and Machine Design (automation) teams to ensure the product design can be built in high volume, efficiently, and with the highest quality.</li>
<li>Work directly with Signal Integrity (EE) team to ensure the mechanical design supports the electrical performance requirements of the product.</li>
<li>Work directly with Mechanical Integrity team to ensure the mechanical design provides for a high reliability (quality) over the life of the product. Including meeting all applicable industry, and internal, specifications.</li>
<li>Collaborate with software engineers to integrate electronic control systems into mechanical frameworks as needed.</li>
<li>Aid in material selection (metal, plastic, surface coatings, etc).</li>
<li>Develop initial product specifications and technical documentation.</li>
<li>Interface directly with customers during multiple phases of a project, and aiding in the sales process.</li>
<li>Work directly with internal and external suppliers on Design for Manufacture (DFM), prototyping exercises, production tooling design and qualifications, and occasional travel to manufacturing and assembly sites around the world.</li>
<li>Provide technical assistance to product marketing and sales teams as needed.</li>
<li>Participate in fixture/tooling design and in creating and managing test plans.</li>
<li>Active participation in cost reduction projects (alternative material discovery, manufacturing efficiency improvements, etc).</li>
<li>Occasional requirement of making presentations to upper management on projects/development.</li>
<li>Occasional required attendance of industry trade shows, expositions, conferences.</li>
</ul>
Qualifications: 
<ul>
<li>MS/BS in Engineering with significant experience in an electronics industry required; PhD in Engineering preferred</li>
<li>A robust understanding of both mechanical and electronic systems is crucial, as is expertise in computer-aided design (CAD) software(Creo, Solidworks, etc.)</li>
<li>Minimum of 5+ years industry experience in design, preferably within the precision engineering discipline</li>
<li>Strong analytical and problem-solving skills; work history of collaboration and execution during the various stages of product design</li>
<li>Good understanding of GD&amp;T methodologies, experience in tolerance analysis, and FEA tools</li>
<li>Knowledge of copper alloys and high-performance engineering plastics, experience designing and working with CNC milled parts and/or in sheet metal fabricaiton</li>
<li>Proficiency with MS Office suite</li>
<li>Ability to communicate with both technical &amp; non-technical stakeholders</li>
<li>Ability to work in a dynamic team environment</li>
<li>Ability to manage multiple tasks and projects concurrently</li>
<li>Ability to travel ~15% domestic and international</li>
</ul>
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at <a href="https://www.amphenol-cs.com/" target="_blank">https://www.amphenol-cs.com/</a>

Product Development Engineer (Precision Engineering Focus)

<h3>Job Description</h3>
Job Description Summary LADACIN (Lifetime Assistance for Developmental and Challenging Individual Needs) has been in the business for 70 years and is a non-profit agency whose mission is to provide a continuum of care, including educational, therapeutic, social, residential, and support services to infants, children, and adults with complex physical and developmental disabilities or delays. ● We provide an exceptionally high level of service for our clients. ● We have a very well-respected staff. ● We believe in a work-life balance. Duties LADACIN Network’s Schroth School is currently seeking a Registered Nurse to work with students with developmental and multiple physical disabilities. Nurses work closely with our transdisciplinary team (teachers, therapists and school social worker) to meet the individual needs and goals of each student. Responsibilities include performing hands on nursing skills with gastronomy tube feedings, medication administration, seizure monitoring and daily health monitoring. Requirements Licensed Registered Nurse by the State of New Jersey and Basic Life Support Certification required. Experience with students with disabilities in a school setting preferred. School nurse certifications and PALS certification preferred. · Full Time Position (Monday – Friday 8:15am-3:15pm) · 12 month program · $1,000 sign on bonus · Excellent benefits available · On-site child care at reduced staff rates

Registered Nurse - Special Education (Sign-on Bonus)

<h3>Job Description</h3>
Job Description
tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience.
We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: <a href="https://bit.ly/hsptblhndbk" target="_blank">https://bit.ly/hsptblhndbk</a>
Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: <a href="https://bit.ly/hptwn" target="_blank">https://bit.ly/hptwn</a>
Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries.
What you will be working on?
As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience.
<ul>
<li>Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling).</li>
<li>Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls.</li>
<li>Create bug reports to escalate to engineering.</li>
<li>Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product.</li>
<li>Act as a "feature champion" to educate the product &amp; engineering teams about users' needs.</li>
<li>Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. </li>
</ul>
What does the schedule look like?
For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates.
Requirements
For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered.
We're looking for someone who:
<ul>
<li>Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product.</li>
<li>Cares about the impact their work has on the team and the company.</li>
<li>Has a keen eye for detail and eagerness for constant improvement.</li>
<li>Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements. </li>
<li>Very special kudos if you are an Airbnb host or have been working with a short-term rental business.</li>
</ul>
If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.
Benefits
The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work.
<ul>
<li>A supportive and caring team environment, where you are trusted, not managed.</li>
<li>The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. </li>
<li>We also offer an extra incentive into our equity with RSUs through our $HOST token.</li>
<li>Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed.</li>
<li>Mental-health and emotional support with therapists on call through Slack.</li>
<li>Recognized on Inc.’s list of Best Workplaces for 2023. </li>
</ul>

Customer Support Advocate (Europe - Remote)

<h3>Job Description</h3>
Job Description
QualDerm Partners is seeking a dedicated Medical Assistant to join our dynamic team in Rochester Hills, MI. At QualDerm Partners, we’re committed to being the nation’s premier source for comprehensive skin and aesthetics wellness. Our mission is to support patients’ lifetime wellness journeys with unmatched care across dermatology, skin cancer treatment, cosmetics, and plastic surgery. 
As a Medical Assistant, you will play a vital role in providing exceptional patient care, contributing to our commitment to excellence, and being a part of a talented team dedicated to creating a standout patient experience. If you are passionate about skin and aesthetics wellness and are eager to work in a supportive and collaborative environment, this is the opportunity for you. Your contributions will directly influence the lives of our patients, ensuring they receive the highest quality of care as they navigate their wellness journeys. Join us in making a difference in the lives of our patients as we continue to expand our footprint in the hospital and healthcare industry, elevating the standard of care in our communities.
Responsibilities
<ul>
<li>Prepare patients for examination by taking vital signs and recording medical history.</li>
<li>Assist the physician during examinations and procedures, ensuring all necessary instruments are available.</li>
<li>Perform basic laboratory tests and prepare specimens for laboratory analysis.</li>
<li>Maintain patient records, ensuring accuracy and confidentiality at all times.</li>
<li>Schedule patient appointments and manage office communications.</li>
<li>Educate patients on treatment plans, medications, and proper skincare practices.</li>
<li>Ensure the examination rooms are clean, organized, and fully stocked with supplies.</li>
</ul>
Requirements
<ul>
<li>High school diploma or equivalent; certification as a Medical Assistant preferred.</li>
<li>Proven experience as a Medical Assistant or similar role in a clinical setting.</li>
<li>Knowledge of medical terminology and practices relevant to dermatology.</li>
<li>Strong communication skills, both verbal and written, to interact with patients and staff effectively.</li>
<li>Ability to handle sensitive information with discretion and maintain patient confidentiality.</li>
<li>Excellent organizational skills with attention to detail in a fast-paced environment.</li>
<li>Basic proficiency in using electronic health records (EHR) systems and general office software.</li>
</ul>
Benefits
Benefits of joining Qualderm Partners:
<ul>
<li>Competitive Pay – Attractive compensation to reward your hard work</li>
<li>Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered</li>
<li>Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting</li>
<li>Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year</li>
<li>Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans</li>
<li>Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances</li>
<li>Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security</li>
<li>Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges</li>
<li>Exclusive Employee Discounts – Save on products and services with special discounts just for you</li>
<li>Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team</li>
</ul>
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.

Medical Assistant

<h3>Job Description</h3>
Job DescriptionDescription:
OPERATIONS SALES MANGER
 
Oversee field and office operations, ensuring timely and high-quality service and install execution
· Manage workforce scheduling, dispatching, and job completion through systems like FieldEdge 
· Monitor productivity, material usage, and job profitability
· Enforce safety standards and compliance with OSHA and company guidelines
· Coordinate training, licensing, and upskilling of technicians and installers
· Ensure inventory management and vendor coordination meet project demands
 
Sales &amp; Revenue Growth
· Set and track monthly and quarterly revenue targets for service and install teams
· Manage estimates, customer proposals, and upsell opportunities
· Review job costing and gross margin performance
· Work with inside sales/admin team to close leads and increase conversion
· Participate in local marketing initiatives and outreach to drive new business
· Collaborate with GMs or finance to align sales efforts with company goals
 
Team Leadership &amp; Development
· Recruit, onboard, and retain skilled tradespeople and sales coordinators
· Conduct regular performance evaluations, ride-alongs, and coaching sessions
· Promote a culture of accountability, teamwork, and customer-first service
· Resolve employee or customer escalations swiftly and professionally
· Ensure alignment between field staff and office support
Requirements:
Reporting &amp; Strategic Input
· Provide weekly reports on KPIs: booked jobs, revenue, job margin, labor utilization
· Analyze customer feedback and service trends to guide improvements
· Participate in leadership meetings and provide input on strategic direction
· Collaborate on pricing models, service packages, and technician incentives
 
QUALIFICATIONS
· Minimum 5 years of experience in HVAC operations, service, or install
· Proven track record in residential/commercial HVAC sales and team leadership
· Strong understanding of field operations and customer lifecycle
· Experience with job costing, estimates, and CRM/dispatch software (e.g., FieldEdge)
· Ability to manage multiple priorities and teams across locations
· Excellent communication, leadership, and analytical skills

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