<h3>Job Description</h3>
Job DescriptionSalary: $120,000 - $155,000 
Were growing again and looking for a Director, Customer Success &amp; Support to join our team at A2Z Sync!
 
Who We Are
At A2Z Sync, were revolutionizing the automotive industry by transforming the car-buying journey into a seamless, transparent, and customer-first experience. Our innovative platform empowers dealerships with cutting-edge tools to thrive in a rapidly evolving market. Through strategic initiatives, including our groundbreaking partnership with Amazon, were redefining how the industry operates.If youre ready to make an impact and shape the future of automotive technology, wed love to hear from you!
 
Your Role
As the Director, Customer Success &amp; Support, you will help set the vision and the strategy for two critical functionsCustomer Success and Supportensuring our customers achieve maximum value from our A2Z solutions while receiving world-class service. Youll build, scale, and align both teams under a shared vision that drives retention, satisfaction, and customer growth. Partnering cross-functionally with Product, Sales, and Operations, youll be responsible for defining strategies, optimizing processes, and ensuring both proactive and reactive customer-facing functions are operating at the highest level. In this role, youll not only define where were going but also invest in building the people, processes, and culture that will get us there.
 
Responsibilities
Core Competencies
<ul>
<li>Bring our guiding principles to life by helping dealerships and their customers have better experiences, teaming up with colleagues across A2Z Sync, trying new ideas with purpose, taking responsibility for your work, and rolling with change as we grow and improve together.</li>
</ul>
 
Leadership Competencies
<ul>
<li>Define the long-term vision for Customer Success and Support that aligns with company goals and evolving customer needs.</li>
<li>Lead, mentor, and scale high-performing teams, building clear career paths and fostering strong leadership at all levels.</li>
<li>Develop leadership bench strength by coaching managers to lead effective, empowered teams.</li>
<li>Inspire alignment across Customer Success and Support, ensuring shared ownership of customer health, retention, and advocacy.</li>
<li>Partner cross-functionally with Product, Sales, and Operations to align customer outcomes with revenue growth and product innovation.</li>
<li>Act as the voice of the customer, influencing Product, Sales, and Operations strategy.</li>
<li>Champion customer insights across the business, ensuring were solving the right problems.</li>
</ul>
 
Job Family Competencies Knowledge
<ul>
<li>Shape lifecycle strategies including adoption, renewal, and expansion.</li>
<li>Strong familiarity with key success and support platforms is crucial (i.e. Intercom, Zendesk, Vitally, Gainsight, etc.)</li>
<li>Executive presence with outstanding communication skills; able to influence across all levels of the organization.</li>
</ul>
 
Functional Competencies Skills and Execution
<ul>
<li>Build and execute a roadmap that balances proactive success strategies with world-class support.</li>
<li>Establish a culture of continuous improvement, innovation, and customer-first thinking across both teams.</li>
<li>Drive operational excellence through clear processes, enablement, and performance management.</li>
<li>Build scalable playbooks and customer health frameworks to maximize value realization.</li>
<li>Oversee delivery of exceptional, efficient, multi-channel support experiences.</li>
<li>Develop scalable support models leveraging self-service, automation, and knowledge management.</li>
<li>Drive continuous improvement of SLAs, CSAT, and operational metrics.</li>
<li>Demonstrated success driving retention, reducing churn, and increasing customer satisfaction and advocacy.</li>
</ul>
 
What You Bring to the Table
We're looking for candidates who:
<ul>
<li>10+ years of progressive leadership experience in Customer Success, Support, or related functions, ideally in B2B SaaS or technology-driven businesses.</li>
<li>A proven ability to set a compelling vision and strategy, then lead organizations to execute against it.</li>
<li>Strong track record of scaling teams and building leaderscreating clarity, alignment, and accountability.</li>
<li>Demonstrated success driving retention, reducing churn, and increasing customer satisfaction and advocacy.</li>
<li>Operational excellence mindset with the ability to design scalable processes, systems, and metrics.</li>
<li>Strong familiarity with key success and support platforms is crucial (i.e. Intercom, Zendesk, Vitally, Gainsight, etc.)</li>
<li>Executive presence with outstanding communication skills; able to influence across all levels of the organization.</li>
<li>Passion for customer success and a commitment to delivering exceptional experiences at scale.</li>
<li>Automotive software and/or marketplace experience is a plus.</li>
</ul>
 
Why A2Z Sync?
We pride ourselves on cultivating a fun, casual, and collaborative workplace culture where your hard work is recognized, your contributions drive real results, and your impact is felt every day. At A2Z Sync, were deeply committed to our employees well-being, starting with comprehensive benefits designed to help you care for yourself and your family.
 
Here's what we offer:
<ul>
<li>Employer-Paid Health, Dental, and Vision Insurance: Comprehensive coverage for you and your family starting on day one.</li>
<li>Flexible Work Schedules: Option for in-office, hybrid, or remote work.</li>
<li>401(k) Retirement Plan with Company Match: Build your future with our competitive matching program.</li>
<li>Generous Paid Time Off (PTO): Recharge with unlimited PTO and 10 paid holidays.</li>
<li>Short-Term and Long-Term Disability Coverage: Fully employer-paid to protect your income during unexpected events.</li>
<li>Life and AD&amp;D Insurance: Employer-paid coverage to provide peace of mind for you and your loved ones.</li>
<li>Free Mental Health Support: Access to confidential therapy sessions through BetterHelp for you and your family.</li>
<li>Pet Insurance Options: Affordable plans to keep your furry family members healthy and happy.</li>
<li>Identity Theft Protection: Safeguard your personal information with voluntary ID protection services.</li>
<li>Other Cool Stuff: On-site gym, great co-workers, and a stocked kitchen with a variety of snacks and beverages to keep you fueled throughout the day.</li>
</ul>
 remote work

Director, Customer Success & Support

<h3>Job Description</h3>
Responsibilities Peraton is hiring a Sensor Operations Planning Systems Engineer to support one of the largest enterprise-wide engineering contracts within the Intelligence Community. As a Systems Engineer on our team, you will directly support the planning and management of sensor and data orchestration operations across the customer's enterprise. Key Responsibilities 
<ul>\n
<li>Operational Planning &amp; Management 
<ul>\n
<li>Support synchronization of collection operations, accesses, sensors, and data.</li>
\n
<li>Facilitate current and crisis operations response planning.</li>
\n
<li>Aid in optimizing resources against operational priorities.</li>
\n
<li>Ensure adherence to organizational processes that meet critical information needs and requirements.</li>
\n</ul>
\n</li>
\n
<li>Knowledge Management 
<ul>\n
<li>Draft and maintain Concept of Operations (CONOP) documents.</li>
\n
<li>Develop Standard Operating Procedures (SOPs).</li>
\n
<li>Capture and document lessons learned.</li>
\n</ul>
\n</li>
\n
<li>Communication &amp; Representation 
<ul>\n
<li>Provide clear operational status updates and planning options.</li>
\n
<li>Communicate effectively with leaders, stakeholders, and partners.</li>
\n
<li>Represent the organization within the Intelligence Community and to leadership.</li>
\n</ul>
\n</li>
\n
<li>Relationship Building 
<ul>\n
<li>Build and strengthen day-to-day relationships with critical partners.</li>
\n
<li>Collaborate across the customer's enterprise and Intelligence Community to enable successful operations.</li>
\n</ul>
\n</li>
\n
<li>Risk Analysis &amp; Compliance 
<ul>\n
<li>Help the customer understand risks associated with targeting strategies, technologies, and collection platforms.</li>
\n
<li>Develop effective risk mitigation strategies.</li>
\n
<li>Identify relevant operational authorities and ensure compliance with intelligence oversight requirements.</li>
\n</ul>
\n</li>
\n
<li>Interdisciplinary Collaboration &amp; Integration 
<ul>\n
<li>Work across software, hardware, and operational disciplines.</li>
\n
<li>Integrate diverse technical solutions to support mission success.</li>
\n</ul>
\n</li>
\n</ul>
\n Qualifications Education &amp; Experience 
<ul>\n
<li>Bachelor's degree in a qualified engineering field or related discipline with a minimum of 20 years of general systems engineering experience</li>
\n
<li>Master's degree or PhD in a qualified engineering field or related discipline with a minimum of 18 years of general systems engineering experience</li>
\n
<li>High school diploma or GED with a minimum of 24 years of general systems engineering experience</li>
\n</ul>
\nTechnical Expertise 
<ul>\n
<li>Extensive knowledge of Mid-Point SIGINT systems and their employment strategies</li>
\n
<li>Strong understanding of the customer's operational requirements processes</li>
\n
<li>Knowledge of collection system design and deployment of antenna systems in operational environments</li>
\n
<li>RF Signal Processing knowledge</li>
\n
<li>Familiarity with current and advanced technologies</li>
\n
<li>Experience with Security and Countermeasures</li>
\n
<li>Ability to write and communicate effectively; creative and organized approach</li>
\n</ul>
\nOperational Expertise 
<ul>\n
<li>Background in Strategic SIGINT Intelligence Operations 
<ul>\n
<li>Collection, analysis, and exploitation of signals using specialized platforms and aircraft</li>
\n
<li>Previous military and/or combat zone experience strongly preferred</li>
\n</ul>
\n</li>
\n
<li>Experience with strategic-level operational planning, advisory, and management</li>
\n
<li>Demonstrated ability to navigate multiple demand signals under resource and schedule constraints</li>
\n
<li>Preferably former Chief Operating Officer (COO) or similar leadership-level experience</li>
\n</ul>
\nOther Requirements 
<ul>
<li>Active TS/SCI security clearance with polygraph</li>
</ul>
\n Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligible to participate in an attractive bonus plan. #AJCAREERS # MPOJOBS Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $176,000 - $282,000. This represents the typical salary range for this position based on experience and other factors. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Sensor Operations Planning Systems Engineer

<h3>Job Description</h3>
Flex Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). 
<ul>
<li>Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts</li>
<li>Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)</li>
<li>Subsidized meals at Employee Dining Rooms offered for staff while on shift</li>
<li>Subsidized housing options available for seasonal full-time staff</li>
<li>Discounts for staff members at restaurants, shops, and service providers in Park City</li>
<li>Healthcare options are available for staff members</li>
<li>401k plan with company match</li>
</ul>
 PURPOSE OF POSITION: The Instructor Recruiting/Database Coordinator is responsible for assisting with all aspects of Ski School instructor correspondence, individual instructor data/statistics, and recruiting. This role oversees similar functions for Skier Services summer operations as well. RESPONSIBILITIES: Assist the recruiting manager with all administrative aspects of the recruitment process: 
<ul>
<li>Maintaining all job postings (coordination with HR and Marketing teams) </li>
</ul>
 
<ul>
<li>Point of contact for all ski instructor applications (other jobs as needed) </li>
</ul>
 
<ul>
<li>Interview applicants as needed and perform reference checks </li>
</ul>
 
<ul>
<li>Manage job offer process for all new hire staff</li>
</ul>
 Coordination of returning job offers: 
<ul>
<li>Ensure accurate updates to all returning job offers including pay rates and job status </li>
</ul>
 Skier Services point of contact for employee housing: 
<ul>
<li>Manage employee housing applications and allotments for Skier Services division </li>
</ul>
 Maintain past and present instructor personnel files: 
<ul>
<li>Ensure accurate updates to all instructor information, including pay rates and certifications </li>
</ul>
 
<ul>
<li>Continuous updates to instructor placement within ski school scheduling systems </li>
</ul>
 Point of contact and administration support for all Skier Services instructor and guest injuries for both winter and summer operations: 
<ul>
<li>Guest injuries: ensure accurate documentation of all injuries that occur during ski school lessons </li>
</ul>
 
<ul>
<li>Instructor injuries: ensure accurate documentation and work closely with HR Worker's Comp team for all instructor injuries. Responsible for follow up communication and adjustments to instructor schedules as needed </li>
</ul>
 Assist Ski School scheduling team with pre-season updates for both new and returning instructor staff Assist with ski instructor communication throughout the year Administrative coordination of ski school adult specialty programs with Ski School Management team 
<ul>
<li>Pre-season coordination (F&amp;B needs, guest reservations etc.) </li>
</ul>
 
<ul>
<li>Daily support for instructors and guests </li>
</ul>
 Provide support for ski school on snow supervisor teams Other duties as assigned QUALIFICATIONS: 
<ul>
<li>Experience with all Microsoft 365 </li>
</ul>
 
<ul>
<li>Minimum of 18 years of age </li>
</ul>
 
<ul>
<li>Able to lift a minimum of 30 pounds </li>
</ul>
 
<ul>
<li>Background in HR systems preferred </li>
</ul>
 
<ul>
<li>Experience in recruiting and hiring preferred </li>
</ul>
 
<ul>
<li>Familiarity with Deer Valley Ski School systems preferred </li>
</ul>
 DATES OF EMPLOYMENT: 
<ul>
<li>Flex Year Round - may have periods of layoff or reduced hours </li>
</ul>
 PAY RATE: 
<ul>
<li>Based on experience </li>
</ul>
 
<ul>
<li>Starting hourly: $23.00 </li>
</ul>
 Deer Valley Resort is an Equal Opportunity Employer.

Instructor Recruiting/Database Coordinator - Year Round

<h3>Job Description</h3>
Job DescriptionJob Title: Special Education Paraprofessional Location: Mountville, PA 17554Employment Type: Full-Time (Monday to Friday) Salary: $19.00 to $20.00 Join New Story Schools, a leading special education provider dedicated to making a lasting impact on students' lives. We serve children and young adults ages 5-22 in grades K-12 across multiple locations in Pennsylvania and Ohio, partnering with families and school districts to create a safe and empowering space for growth and development. Our schools offer small class sizes, individualized learning plans, and a supportive environment where students are empowered to succeed academically and socially. At the heart of our work are our core values - integrity, accountability, collaboration, inclusion, and support - which guide how we show up for students, families, and each other every day. Why Join Us?
<ul>
<li>Salary - $19.00 to $20.00 per hour based on education and experience.</li>
<li>Weekday Schedule - Work Monday through Friday with a consistent school-based schedule, no nights or weekends required.</li>
<li>Paid School Breaks &amp; Time Off - Enjoy paid school breaks, holidays, and personal time off, ensuring time to recharge and reset.</li>
<li>Comprehensive Benefits - Access health, dental, and vision insurance, plus employer-paid short-term disability, life insurance, and flexible spending accounts (FSA/HSA).</li>
<li>Financial Perks - Benefit from a 401(k) retirement plan with up to 4% company match, plus employer-paid HSA contributions and life &amp; disability insurance.</li>
<li>Professional Development - Advance your career with tuition reimbursement, mentorship programs, leadership training, and pathways to grow into teaching or behavioral health roles.</li>
<li>Supportive Team - Collaborate with educators, specialists, and therapists in a positive, inclusive environment with annual awards, Teammate Appreciation Week, and team-building events.</li>
<li>Make an Impact - Help students with special needs build life skills, confidence, and independence in a supportive school environment.</li>
</ul>
Your Role as a Special Education Paraprofessional:
<ul>
<li>Provide Classroom Support - Assist students with academic tasks, social interactions, adaption daily living skills, and emotional regulation to create a structured, supportive learning environment.</li>
<li>Monitor &amp; Track Student Progress - Observe student behavior, document notes, and collaborate with the team to adjust support strategies to help students meet their goals.</li>
<li>Support Self-Help Skills - Assist students with toileting, feeding, and personal hygiene to foster independence and confidence in daily activities.</li>
<li>Ensure a Safe Learning Environment - Intervene when necessary, using de-escalation techniques, and calming strategies.</li>
<li>Collaborate with Teachers &amp; Families - Work closely with educators, therapists, BCBAs, and parents to provide consistent, individualized support. </li>
</ul>
What Helps You Thrive in This Role
<ul>
<li>You have a high school diploma or equivalent</li>
<li>You're passionate about helping people with behavioral or learning differences thrive, showing your supportive and inclusive spirit.</li>
<li>You bring a calm, caring, and patient attitude, grounded in integrity</li>
<li>You're a strong team player who listens well and communicates clearly, that's the collaborative mindset we value.</li>
<li>You're comfortable with basic computer skills (e.g., email, Word, Excel, Google Docs), which helps you stay accountable and connected</li>
</ul>
Ready to Make an Impact? Apply Today! At New Story Schools, we are committed to diversity, inclusion, and creating a supportive, drug-free workplace. We welcome candidates from all backgrounds to apply. Join our team and help shape a brighter future for students with special needs.

Special Education Paraprofessional

<h3>Job Description</h3>
Job DescriptionJob Title: Special Education Paraprofessional Location: Reading, PA 19607 Employment Type: Full-Time (Monday to Friday) Salary: $19.00 to $20.00 Join New Story Schools, a leading special education provider dedicated to making a lasting impact on students' lives. We serve children and young adults ages 5-22 in grades K-12 across multiple locations in Pennsylvania and Ohio, partnering with families and school districts to create a safe and empowering space for growth and development. Our schools offer small class sizes, individualized learning plans, and a supportive environment where students are empowered to succeed academically and socially. At the heart of our work are our core values - integrity, accountability, collaboration, inclusion, and support - which guide how we show up for students, families, and each other every day. Why Join Us?
<ul>
<li>Salary - $19.00 to $20.00 per hour based on education and experience.</li>
<li>Weekday Schedule - Work Monday through Friday with a consistent school-based schedule, no nights or weekends required.</li>
<li>Paid School Breaks &amp; Time Off - Enjoy paid school breaks, holidays, and personal time off, ensuring time to recharge and reset.</li>
<li>Comprehensive Benefits - Access health, dental, and vision insurance, plus employer-paid short-term disability, life insurance, and flexible spending accounts (FSA/HSA).</li>
<li>Financial Perks - Benefit from a 401(k) retirement plan with up to 4% company match, plus employer-paid HSA contributions and life &amp; disability insurance.</li>
<li>Professional Development - Advance your career with tuition reimbursement, mentorship programs, leadership training, and pathways to grow into teaching or behavioral health roles.</li>
<li>Supportive Team - Collaborate with educators, specialists, and therapists in a positive, inclusive environment with annual awards, Teammate Appreciation Week, and team-building events.</li>
<li>Make an Impact - Help students with special needs build life skills, confidence, and independence in a supportive school environment.</li>
</ul>
Your Role as a Special Education Paraprofessional:
<ul>
<li>Provide Classroom Support - Assist students with academic tasks, social interactions, adaption daily living skills, and emotional regulation to create a structured, supportive learning environment.</li>
<li>Monitor &amp; Track Student Progress - Observe student behavior, document notes, and collaborate with the team to adjust support strategies to help students meet their goals.</li>
<li>Support Self-Help Skills - Assist students with toileting, feeding, and personal hygiene to foster independence and confidence in daily activities.</li>
<li>Ensure a Safe Learning Environment - Intervene when necessary, using de-escalation techniques, and calming strategies.</li>
<li>Collaborate with Teachers &amp; Families - Work closely with educators, therapists, BCBAs, and parents to provide consistent, individualized support.</li>
</ul>
What Helps You Thrive in This Role
<ul>
<li>You have a high school diploma or equivalent</li>
<li>You're passionate about helping people with behavioral or learning differences thrive, showing your supportive and inclusive spirit.</li>
<li>You bring a calm, caring, and patient attitude, grounded in integrity</li>
<li>You're a strong team player who listens well and communicates clearly, that's the collaborative mindset we value.</li>
<li>You're comfortable with basic computer skills (e.g., email, Word, Excel, Google Docs), which helps you stay accountable and connected</li>
</ul>
Ready to Make an Impact? Apply Today! At New Story Schools, we are committed to diversity, inclusion, and creating a supportive, drug-free workplace. We welcome candidates from all backgrounds to apply. Join our team and help shape a brighter future for students with special needs!

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