<h3>Job Description</h3>
Job DescriptionWho We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As an Electrical Power Generation Field Service Technician, you will be the field service support of our Caterpillar Commercial Product line. Duties will include the installation, maintenance and troubleshooting of engine and electrical related systems, Industrial and EPG start-up of generators, transfer switches, UPS, and switchgear systems.
Primary Responsibilities:
<ul>
<li>Provide customer support for on-site facilities through technical evaluations of specific application, troubleshooting, and problem solving.</li>
<li>Repair and maintain reciprocal engine based power generation/Industrial Systems throughout the territory.</li>
<li>Provide guidance, assistance, and training to service technicians and customers as requested.</li>
<li>Explain and defend warranty decisions; generate and communicate service bulletins to both customers and office personnel.</li>
<li>Communicate cost, service and reliability issues from Field to office personnel with intent of convincing appropriate departments for cost reduction and design improvements.</li>
<li>Write full reports on findings from field service events, with clear, concise information.</li>
<li>Communicate daily clear comprehensive field reports regarding assigned units.</li>
<li>Represent the Power Systems group in the field.</li>
<li>Maintain service manuals.</li>
<li>Perform all work in accordance with established time, quality standards and safety procedures.</li>
<li>Must be able to obtain a CDL license if required</li>
</ul>
Additional Responsibilities:
<ul>
<li>Participate in required safety program, and work in a safe manner.</li>
<li>Additional duties as assigned by manager.</li>
</ul>
Who We Are Looking For:
To be successful in this position you should have a strong mechanical and electrical aptitude, knowledge of tools applicable to the position and the desire to learn. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience:
<ul>
<li>High school diploma or equivalent preferred.</li>
<li>3+ years of EPG field experience or accepted alternate.</li>
</ul>
Required Qualifications/Skills:
<ul>
<li>Experience with Diesel and Natural Gas Engines, Electrical Switchgear, Automatic Transfer Switches and Balance of Plant Equipment.</li>
<li>Good working knowledge of power generation components, power electronics, electronic controls, and fuel systems.</li>
<li>Microsoft Office Software proficiency</li>
<li>Able to read electrical schematics and equipment mechanical drawings</li>
<li>Excellence at managing Customer relationships</li>
<li>High level of responsiveness, and a strong proactive attitude to problem solving</li>
<li>Ability and motivation to learn quickly.</li>
<li>Excellent written and oral communication skills.</li>
<li>Desire and aptitude to perform hands-on work.</li>
<li>Must be 21-years-old or older.</li>
<li>Valid, active driver's license. </li>
<li>Ability to read, write, and speak English. </li>
<li>Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
<ul>
<li>Road Test administered by Yancey personnel.</li>
<li>Background check and MVR with less than 10 points. </li>
<li>DOT Physical</li>
<li>Drug Screen </li>
</ul>
</li>
<li>Must not be disqualified to drive a CMV under 49 CFR § 391.15. </li>
</ul>
Preferred Qualifications/Skills: 
<ul>
<li>EGSA Certification a plus</li>
<li>Technical Degree or Certification a plus</li>
</ul>
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
<ul>
<li>Safety: We value the lives and health of our team and customers above all else.</li>
<li>Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.</li>
<li>Teamwork: We work as one across our organization for the benefit of our customers.</li>
<li>Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.</li>
<li>Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.</li>
</ul>
Ideal candidates will demonstrate the following values:
<ul>
<li>Acting in a safe manner</li>
<li>Exhibiting honesty and integrity</li>
<li>Acting in a fair and ethical manner</li>
<li>Team mentality</li>
<li>Delivering quality results</li>
<li>Embraces change / improvement</li>
<li>Exhibiting superior customer service skills</li>
<li>Exhibiting pride and ownership</li>
<li>Working with a sense of urgency</li>
<li>Exhibiting a winning attitude </li>
</ul>
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
<ul>
<li>Competitive Pay</li>
<li>Individual Bonus Opportunities Available</li>
<li>Technician Tool Allowance</li>
<li>401k Plan Strong Company Match</li>
<li>Employee Profit Sharing</li>
<li>Financial Wellness Coaching</li>
</ul>
Employee Wellness Program
<ul>
<li>Medical, Vision, Dental Insurance</li>
<li>Prescription Drug Coverage</li>
<li>Flexible Spending Accounts</li>
<li>Short &amp; Long Term Disability</li>
<li>Group Life Insurance</li>
</ul>
Personal Time Off
<ul>
<li>Paid Holidays</li>
<li>Paid Sick Leave </li>
</ul>
Career Development
<ul>
<li>Tuition Reimbursement</li>
<li>Ongoing Training</li>
<li>Advancement Opportunities</li>
</ul>

Electric Power Generation Field Service Technician

<h3>Job Description</h3>
Job Description
Location: Nationwide
Why CCI? CCI Systems, Inc. is an Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience. Our outstanding team-based work culture and environment has allowed us to grow, develop, and retain long-term employees. We offer a comprehensive benefits package, competitive pay, flexibility, paid on-the-job training, overtime, professional development, and inspire you to be bold, yet accountable. We value our employee’s hard work and determination and REWARD results all while having fun! 
Our mission is to make life better by connecting people through innovative communication systems.
We are seeking Field Walkout Engineers who will perform walkouts for an entire town and/or subdivision to create field notes for new or existing (as-built) cable plants following specifications provided by customer.

Responsibilities
• Perform new build walkout or as-built mapping.
• Follow guidelines to provide detailed accurate route of existing or new build plant.
• Ensure all tasks are completed in accordance with customer and industry specifications.
• Obtain the correct field information, record verification, document all details for aerial and underground telecommunications including fiber, coax, poles, pedestals, and more.

Skills we are looking for
• 2+ years of cable mapping experience within the CATV industry is required.
• Comprehensive knowledge of the fielding process with hands on experience in CATV asbuilt and new build walkouts.
• Knowledge of cable design and basic OSP construction practices of cable systems.
• Permitting experience in telecommunications such as: right of way (ROW), pole, railroad, and government agency permitting is preferred.
• Able to read and interpret maps, drawings, and diagrams associated with CATV projects.
• Ability to accurately update As-Built field prints with equipment &amp; information obtained from the field walkout.
• Good computer skills with proficiency in MS Excel, Word, Outlook, &amp; PDF Editor with the ability to learn new software and technologies.
• Ability to draw digitally in software programs like Bluebeam is preferred.
• Must be highly responsible and self-motivated.
• Strong analytical, observational, and communication skills.
• Able to work independently within minimal supervision.
• Able to communicate with customers in a professional manner.

Additional Information
• This is a full-time, production-based position.
• Must be willing to travel 100% nationwide.
• Perform field walkout assignments daily over varying terrain and in all weather conditions.
• Must have a valid driver’s license and a good driving record.
• Company vehicle and necessary tools will be provided.
• Hotel expenses covered.
• Full benefits package.

CCI Systems, Inc. is an Affirmative Action/Equal Opportunity Employer.

CATV Field Walkout Engineers

<h3>Job Description</h3>
Job Description
Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position.
York Telecom provides state-of-the-art audio-visual collaboration solutions to major government and commercial clients. Offering turn-key managed solutions, York Telecom has a proven track record of success in delivering technology and services such as video conferencing, campus video distribution, distance learning applications, television broadcast facilities, broadcast automation, online interactive multimedia video, network infrastructure, video call management, 24 x 7 maintenance and help desk support.
Yorktel is currently seeking a Sr. Field Engineer who is focused on a fast-paced high-volume production and engineering department and staff. The Sr. Field Engineer is also responsible for meeting project commitments (both financial and non-financial) and the overall service of external customers. Responsibilities include but are not limited to strategic or operational planning within the field engineering departments, monitoring the performance of active projects, financial analysis to include job cost monitoring and reporting, staff training, adherence to standard operating practice and processes. 
Duties and responsibilities:
This position regularly works in a team of individuals with varying degrees of expertise and influences internal and external customers to achieve a mutually desirable outcome. This position will trouble shoot issues, make recommendations to internal parties and customers in regard to concerns or issues, and ensure resolution of any problems working closely in conjunction with assigned team. This position must regularly communicate answers to complex questions and respond to detailed inquiries about technical issues and how to resolve these issues. This position handles and is expected to protect all internal and external confidential information and must utilize discretion and judgment based on company policies and procedures.
<ul>
<li>Provide technical support to the sales team in a comprehensive, thorough, detailed and time sensitive manner.</li>
<li>Intensive interface with clients and job sites to document customer requirements and job site conditions. </li>
<li>Provide and document customer design based on the client requirements and job site conditions. </li>
<li>Work directly with clients, architects, consultants and staff throughout the design development and delivery process with the support of the Supervisor. </li>
<li>Develop Statement of Work for each job based on system design and customer requirements. </li>
<li>Develop system design drawings including, but not limited to, audiovisual system diagrams, drawings and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc. </li>
<li>Develop accurate job cost estimates for each job. </li>
<li>Provide technical response to the customer RFP/RFQ/RFI. </li>
<li>Be capable of working effectively and efficiently with support from other members of the engineering team. </li>
<li>Maintain complete and accurate project documentation and records. </li>
<li>Communicate effectively with internal staff, client representatives, cooperative trades and subcontractors. </li>
<li>Effectively coordinate and manage multiple system design projects. </li>
<li>Be responsible for successfully completing assignments on time and within budget. </li>
<li>Develop and conform to company technical standards and practices. Correctly interpret multiple formats of technical specifications; schematic drawings and architectural diagrams. </li>
<li>Knowledge of and adherence to York-VCA policies and procedures. </li>
<li>Create Scope of Work documents to reflect solution descriptions, capabilities, and limitations </li>
<li>Present technical solutions to executive-level audiences at partner and client organizations </li>
<li>Maintain ongoing knowledge of York-VCA processes and procedures as well as individual customer process’ and procedures </li>
<li>Participate in transition activities to permit effective information transfer from pre-sales to implementation teams </li>
<li>Create test plans for testing solutions in York-VCA and customer labs </li>
<li>Perform testing in York-VCA and customer labs emulating live world environments </li>
<li>Analyze customer networks to discern visual communications requirements </li>
<li>Research technical issues involving the network and visual communications equipment </li>
<li>Provide support for ad hoc and one-of-a-kind projects </li>
<li>Work with manufacturers and vendors on current and future technologies and products to be able to select applicable technologies and products to present to clients. </li>
<li>Polycom/Tandberg/Cisco certified Videoconference Engineer (TCE/CVE/etc) certification desirable </li>
<li>InfoComm CTS certification with Advanced CTS-D certification desirable </li>
<li>Willingness to pursue and attend additional training related to performance of job. </li>
<li>Proficient in the use of computers and MS Suite (Outlook, Project, Excel and Word) </li>
<li>Polycom CVE certification preferred </li>
<li>Proficiency in video network infrastructure commissioning and support processes</li>
<li>Knowledge of video and audio-conferencing service standards </li>
<li>Demonstrated or potential proficiency in the use of AutoCAD or Visio, or similar proficiency in the use of other diagrammatic software tools </li>
<li>Knowledge of audiovisual, videoconferencing and IT products and applications </li>
<li>Other duties as assigned.</li>
</ul>
Required Skills/Abilities:
<ul>
<li>High levels of Professionalism and Integrity </li>
<li>High ability to work with peers </li>
<li>Exceptional customer service skills </li>
<li>Exceptional written, verbal, and interpersonal skills. </li>
<li>Excellent problem-solving skills </li>
<li>Always maintain a professional attitude and appearance </li>
<li>Extensive use of business computer systems including Microsoft Office applications such as MS Word, Excel, Outlook, and MS Project. </li>
<li>Domestic travel requiring multi-night stays within and at times outside the local work area </li>
<li>Valid passport; International travel possible </li>
<li>Valid U.S. driver’s license </li>
<li>If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc.</li>
<li>Must be willing to apply for security clearances, suitability, and other related clearances to be able to work at certain customer locations.</li>
</ul>
Education and Experience:
<ul>
<li>Education:
<ul>
<li>A Senior Field Engineer in this role may have a degree in a related field such as audio engineering, electrical engineering, or computer science. A technical degree may not be required, but having one can be beneficial as it demonstrates a strong foundation in technical skills and knowledge. Additionally, certifications in specific AV systems, such as Crestron or AMX, can also be helpful.</li>
</ul>
</li>
<li>Experience:
<ul>
<li>A Senior Field Engineer in this role should have several years of experience working with audiovisual equipment and systems. They should have a thorough understanding of various AV systems, including design, installation, and troubleshooting. They should have experience leading a team of technicians and managing projects, including creating project timelines and budgets.</li>
<li>They should also have excellent communication skills and the ability to work well with clients to understand their needs and provide solutions.</li>
<li>Overall, this role should have a combination of technical expertise, project management skills, and strong communication skills to be successful in their role.</li>
</ul>
</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to lift and carry objects up to 50 lbs. </li>
<li>Frequent sitting, standing, and walking </li>
<li>Limited weekend and/or night work may be required</li>
</ul>
Join us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Sr. Field Engineer

<h3>Job Description</h3>
Job Description
Field Service Technician/ Desktop Support
<ul>
<li>Must have printer/plotter experience</li>
<li>Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.</li>
<li>Responsible for performing on-site servicing and repair of major OEM laptops, desktops, POS, and printers.</li>
<li>Familiarity of POS (Point of Sales) systems for Retail stores (Windows based registers)</li>
<li>Break/Fix at component level– Desktops; Laptops; printers</li>
<li>Documents, maintains, upgrades or replaces hardware and software systems.</li>
<li>Imaging and image recovery</li>
<li>Provides technical support in activities associated with the identification, prioritization and resolution of reported problems.</li>
<li>Install / Re-install various software packages and updates</li>
<li>Activities include recognition, research, isolation, resolution, and follow-up.</li>
<li>Must have a clean driving record – No open tickets or warrants – No major violations</li>
<li>Must have an active driver’s license</li>
<li>MUST HAVE OWN VEHICLE – Mileage/Parking/Tolls are reimburse</li>
</ul>
Company DescriptionWe are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation 
<h3>Company Description</h3>
We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation

IT Field Service Technician (Printer/Plotter/POS Experience)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.&nbsp;
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.&nbsp;
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Job Description 
As a Principal Observability Engineer, you'll help consult with teams to ensure their systems are reliable, and scalable. You'll operate at the intersection of systems engineering, platform operations, and tooling — providing expert guidance and making data-driven recommendations. You will design and teach best practices in observability, helping teams improve their system reliability and performance. This is a role for an engineer who enjoys solving complex infrastructure puzzles and being a connective force between Engineering, Support, and Product teams. You will report into the Sr. Director of Global SRE.
You'll have opportunity to:
<ul>
<li>Design and implement comprehensive observability solutions that provide visibility into other teams' applications.</li>
<li>Collaborate with development, operations, and SRE teams to identify performance metrics, such as latency, traffic, errors, and resource saturation.</li>
<li>Ensure early resolution of issues to reduce downtime and improve user experience.</li>
<li>Build dashboards, alerts, and reports that provide visibility into system performance.</li>
<li>Implement solutions, ensuring that the right people are notified in case of issues.</li>
<li>Fine-tune backend configurations to match customer traffic patterns, maintaining the stability and scalability of applications.</li>
<li>Lead junior engineers and encourage a culture of continuous improvement.</li>
<li>Configure applications to collect telemetry data, including metrics, logs, and traces.</li>
<li>Define requirements and advocate for tooling improvements that reduce manual effort</li>
<li>Guide system optimization to ensure that our practices evolve with the latest trends.</li>
<li>Design and implement end-to-end observability solutions that integrate with Dynatrace and ServiceNow CMDB.</li>
</ul>
Qualifications 
<ul>
<li>10–15 years of experience in software engineering, DevOps, SRE, or platform operations roles.</li>
<li>Programming background in Python, and experience with Dynatrace.</li>
<li>History of implementing end-to-end observability architecture</li>
<li>Proficiency in Infrastructure as Code (IaC) and configuration management</li>
<li>Working knowledge of cloud-native infrastructure, distributed microservice architectures, and CI/CD pipelines.</li>
<li>Hands-on experience with Jira or similar systems.</li>
<li>Familiarity with observability tools (e.g., metrics, logging, and tracing platforms).</li>
<li>Hands-on experience building dashboards</li>
<li>Certifications in cloud platforms (e.g., AWS Certified DevOps Engineer, Azure DevOps Engineer Expert).</li>
<li>History of developing technical teams.</li>
<li>Proficiency in IT service management tools like ServiceNow.</li>
</ul>
 Additional Information 
Benefits/Perks:
<ul>
<li>Great compensation package and bonus plan</li>
<li>Core benefits including medical, dental, vision, and matching 401K</li>
<li>Flexible work environment, ability to work remote, hybrid or in-office</li>
<li>Flexible time off including volunteer time off, vacation, sick and 12-paid holidays</li>
<li>Explore all our exciting benefits here: <a href="https://yourexperianbenefits.com/cand-index.html" target="_blank">https://yourexperianbenefits.com/cand-index.html</a></li>
</ul>
At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote

Principal Observability Engineer, Remote

<h3>Job Description</h3>
Job DescriptionDescription:
Smart Chemical Solutions LLC, a leading provider of chemical solutions in the oil industry, is currently seeking a dedicated and experienced Engineering Managerto join our team.
Requirements:
Core Responsibilities:
o Oversee lab &amp; field technical programs (biocide kill studies, scale testing trials).
o Manage engineering team / — scheduling, priorities, QA/QC.
o Drive product performance data, customer reporting, and troubleshooting.
o Interface with operations to ensure safe &amp; efficient chemical applications.
 
Value: 
Creates repeatable, scalable technical support to back up sales promises.

Engineering Manager

<h3>Job Description</h3>
Job DescriptionDescription:
TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.
 
We are seeking a Field Supervisor to join our team in Billings, MT. In this role, you will lead and perform field operations, ensuring high-quality underground utility construction while maintaining safety and efficiency standards.
 
Why TAK?
<ul>
<li>Full Time</li>
<li>Paid Weekly</li>
<li>Compensation: $55K - $70K annually, DOE</li>
<li>Full Benefits Package (Medical, Dental &amp; Vision)</li>
<li>Paid Time Off</li>
<li>401(k) with Company Match!</li>
<li>25K Company Paid Life Insurance</li>
<li>Independent Work &amp; Team Collaboration</li>
<li>Career Development &amp; Advancement Opportunities!</li>
</ul>
 
The Role
<ul>
<li>Lead in-house and subcontractor crews performing underground telecommunications installations, including drop bury and service line construction</li>
<li>Travel to job sites within market territory</li>
<li>Train and develop crew members, provide ongoing performance evaluation and constructive feedback</li>
<li>Manage crew schedules and time-off requests</li>
<li>Coordinate with locating services to ensure proper utility marking before excavation</li>
<li>Assess ground conditions and site challenges before beginning projects</li>
<li>Make real-time decisions about equipment needs and crew assignments</li>
<li>Verify proper depth, cable placement, and conduit installation methods</li>
<li>Ensure proper restoration of excavated areas to meet customer and municipal requirements</li>
<li>Conduct daily safety briefings and ensure compliance with company safety standards and industry regulations</li>
<li>Monitor crew compliance with PPE requirements</li>
<li>Perform quality control inspections of completed work to ensure installations meet company and industry standards</li>
<li>Perform regular equipment and tool inspections</li>
<li>Interface with property owners, local utilities, and municipal authorities as needed</li>
<li>Track project progress and maintain accurate documentation using company software systems</li>
<li>Respond to and resolve field challenges while keeping projects on schedule</li>
</ul>
Requirements:
<ul>
<li>3+ years of hands-on experience in telecommunications drop bury operations</li>
<li>Previous supervisory experience in utility construction or related field</li>
<li>Strong understanding of underground utility construction practices and safety protocols</li>
<li>Basic computer proficiency with ability to use email, digital documentation systems, and company software</li>
<li>Ability to travel up to 75% within market; driving 2-6 hours with some overnight stays</li>
<li>Physical ability to work outdoors in various weather conditions and terrain</li>
<li>Excellent problem-solving and communication skills</li>
<li>Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving</li>
<li>Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)</li>
</ul>
 
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
 
TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting <a href="mailto:TAKRecruiter@takbroadband.com" target="_blank">TAKRecruiter@takbroadband.com</a>

Field Supervisor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.
Job Description 
The Senior Customer Service Engineer is a senior level position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Qualifications 
Responsibilities
•Provides support to client VIP’s
•After hour support required as needed
•Ability to be on stand-by as required in order to provide service to VIP clients
•Performs complex troubleshooting, installs and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
•Ability to collaborate with and support Sr. Level end users
•Proactively research and recommend alternative automated approaches for successful completion of work
•Responsible to manage, deploy, track and keep secure IT assets •Identify and recommend process improvements
•Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
•Perform Install/Move/Add or Change (IMAC) activities.
•Perform all assigned desk-side support activities
•Display outstanding technical and professional services skills at all times
•Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
•Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
•Understands and follows all documented service operations policies and procedures.
•Other duties or certifications may be assigned to meet business needs
•Additional requirements may exist if offer of employment is extended
Requirements
Requirements Education and Experience:
•Typically requires technical school certification or equivalent of 4-7 years of relevant experience
Certifications and/or Qualifications:
•Proficient in hardware technology and configurations
•Proficiency with PowerPoint, Microsoft Word, Excel, and Outlook
•Microsoft Office 365 preferred •ITIL knowledge
•Knowledge of ticketing systems
•Experience using Active directory
Skills:
•Excellence in communication and customer-facing skills
•Strong oral, written and interpersonal skills
•Excellent organizational skills
•Ability to be on stand-by
•Ability to follow instructions and processes with minimal instruction
•Ability to lift and or move various computer equipment up to 50 lbs.
•After hour support required as needed
•Ability to be on stand-by as required in order to provide service to VIP clients
•Performs complex troubleshooting, installs and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
•Ability to collaborate with and support Sr. Level end users
•Proactively research and recommend alternative automated approaches for successful completion of work
•Responsible to manage, deploy, track and keep secure IT assets •Identify and recommend process improvements
•Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
•Perform Install/Move/Add or Change (IMAC) activities.
•Perform all assigned desk-side support activities
•Display outstanding technical and professional services skills at all times
•Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
•Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
•Understands and follows all documented service operations policies and procedures.
•Other duties or certifications may be assigned to meet business needs
•Additional requirements may exist if offer of employment is extended
Requirements
Requirements Education and Experience:
•Typically requires technical school certification or equivalent of 4-7 years of relevant experience
Certifications and/or Qualifications:
•Proficient in hardware technology and configurations
•Proficiency with PowerPoint, Microsoft Word, Excel, and Outlook
•Microsoft Office 365 preferred •ITIL knowledge
•Knowledge of ticketing systems
•Experience using Active directory
Skills:
•Excellence in communication and customer-facing skills
•Strong oral, written and interpersonal skills
•Excellent organizational skills
•Ability to be on stand-by
•Ability to follow instructions and processes with minimal instruction
•Ability to lift and or move various computer equipment up to 50 lbs.
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Sr. Customer Service Engineer

<h3>Job Description</h3>
Job Description 
* Please note that this is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY!
The Building People, LLC, has a position open for a Chief Engineer. The Chief Engineer is responsible for the management, supervision, and professional development of all building engineering personnel.
 Responsibilities include but aren't limited to:
<ul>
<li>Daily Checks with Building Engineers and Technicians</li>
<li>Weekly Reports</li>
<li>Time Sheet Review</li>
<li>Time Exception Review</li>
<li>Overtime</li>
<li>PTO</li>
<li>Screen, hire, supervise, and coordinate training activities for engineering staff.</li>
<li>Provide technical support, job delegation, and project management to engineering team.</li>
<li> Assist with reducing operating expenses while maintaining and enhancing the quality of the services provided.</li>
<li>Assist in generating and executing budgets</li>
<li>Assist with generating scope for /RFA/RFP.</li>
<li>Assist in project management.</li>
<li>Outline a seamless customer impact.</li>
<li> Ensure safety guidelines are followed.</li>
<li> Provide on time updates to Client.</li>
<li> Assist with construction projects</li>
<li> Review construction drawings to ensure standards are followed.</li>
<li>Collaborate with GC's on impacts to existing customers, FLS impairments, warranty work, etc.</li>
<li>Oversee commissioning of new equipment.</li>
<li>Vendor contract review and management.</li>
<li>Monitor and control energy efficiency.</li>
<li>Assist with generating SOP's</li>
<li>Ensure OSHA compliance.</li>
<li>Ensure team development goals are outlined and met.</li>
<li> Performs other duties as assigned or requested.</li>
</ul>
Required Experience &amp; Skills
<ul>
<li>The Chief Engineer shall possess at least five years (within the past seven years) experience in the management and supervision of building mechanical operations and maintenance for high rise buildings. </li>
<li>They shall also be required to have a Arizona Refrigeration and / or Air Conditioning Operators License and a Universal Refrigerant Certification</li>
</ul>
Preferred Experience &amp; Skills
<ul>
<li>Federal Government Experience </li>
<li>High Rise Office Building Experience </li>
</ul>

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