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<h3>Job Description</h3>
Outside Service Technician
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For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.&nbsp;
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Purpose at Ashley:&nbsp;&nbsp;
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The Outside Service Technician role is primarily responsible for the repair of case goods, leather, and upholstery furniture. You will be completing minor furniture repairs on all types of product damage, including handling or damage that may occur with furniture purchased in customers’ homes. It is critical to have a customer centric mindset as your service is direct to the customer and our goal is to always give our customers a world class experience.
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Responsibilities:
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<ul>\n
<li>Repairs with little guidance on all product types.</li>
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<li>Completes all repair types of entry level with additional skills requirements.&nbsp;</li>
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<li>Performs minor repair on top of surface of case pieces and tables.&nbsp;&nbsp;</li>
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<li>Performs solid color paper/side refinishes.</li>
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<li>Performs small corner damages that requires rebuild.&nbsp;</li>
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<li>Has general understanding of spray booth set up and use.&nbsp;</li>
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<li>Performs advance replacement part repairs.</li>
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<li>Communicates any maintenance of tools, parts and hardware needed as well as keeping repair area/shop clean.</li>
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<li>Helps to inspect damaged product and conveys if it can be repaired to like new conditions.</li>
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<li>Works with warehouse personnel on techniques of minor touch up on products during the inspection process.</li>
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<li>Documents and follows through on reoccurring product damages.</li>
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<li>Assists other technicians.</li>
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<li>Accurately reports situations that occur when repairs can not be completed.</li>
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<li>Must be able to assess damages to determine the most efficient way to repair them.</li>
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<li>Identifies damage, loss or surplus of goods and materials stored in the warehouse.</li>
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<li>Demonstrate the Company’s Core and Growth Values in the performance of all job functions.</li>
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<li>Complies with safety regulations and maintains clean and orderly work areas.</li>
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<li>Maintains proper safety usage of all products that are used within the department.</li>
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At Ashley, we’re more than a business…we’re family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We’re problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It’s the reason we’re always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.&nbsp;
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Ready to grow? You’ve come to the right place. Ashley Furniture has a “Growth Mindset”, and once you join our team, you’ll learn from the best in the business.&nbsp;
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Apply today and find your home at Ashley!&nbsp;
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Compensation: This position pays an hourly rate of $20.00 - $24.00
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Profit sharing is available to eligible employees; this discretionary program is dependent on the profitability of the company.&nbsp;
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Benefits: When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), Paid Holidays, 40 hours paid vacation and accrual Washington Paid Sick Leave 1 hour for every 40 hours worked up to 52 hours. Benefits may vary based on position and location, so we encourage you to speak with the recruiting team during the interview process.&nbsp;
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Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.&nbsp;

Outside Service Technician

<h3>Job Description</h3>
This role will drive improvements in engineering excellence, finance and resource management, internal communications, and lead strategic initiatives. The Engineering Operations Sr Manager will significantly impact the overall success of the organization by focusing on areas such as creating process baselines to measure improvement, gathering and developing key performance indicators, developing initiatives to improve coding and testing practices, developing operational models, capturing and developing strategic plans, and managing the overall operational rhythm of the business. The ideal candidate will combine a vision of a high performing Engineering organization, a strong program management capability, and an extensive background in leading large multi-discipline organizations to create and deliver programs that result in improved operational excellence. Your Role 
<ul>
<li>Partner with the Product and Engineering Leadership to develop critical operational initiatives </li>
<li>Oversee the execution of strategic initiatives and participate in the identification and implementation of continuous improvement and incremental efficiencies</li>
<li>Partner with Talent Acquisition to drive all aspects of full-time and contractor hiring for the organization</li>
<li>Partner with finance to facilitate the financial management process, including financial planning, cost management, resource modeling, and cost tracking</li>
<li>Manage the internal communications strategy </li>
<li>Create a data-driven culture with respect to Engineering productivity and outcomes</li>
<li>Develop, track and report on KPIs related to maintenance, product development, platform performance and platform stability</li>
<li>Engage with Engineering leaders across scrum teams to execute on KPIs</li>
<li>Manage key agile scaling initiatives across the Engineering organization</li>
<li>Establish and maintain strong, mutually beneficial relationships with our vendors to include tracking performance, SOW renewals, cost accounting, etc.</li>
</ul>
 What We Look For 
<ul>
<li>BA/BS degree in a related discipline Business, Finance, Economics, Accounting, Engineering or related field with 8+ years of relevant experience; OR MS degree +6 years of experience in a related discipline; OR PhD +3 years of relevant experience; OR 12 years of relevant equivalent experience in lieu of degree. </li>
<li>Must have Software Engineering Management experience within the past 5 years</li>
<li>Must have a minimum of 5 years leading software development teams in an Agile SDLC</li>
<li>Release Train level Scrum leadership experience</li>
<li>Deep understanding of technology industry trends, emerging technologies, and software development best practices</li>
<li>Comprehensive and expert knowledge of the interactive software development process</li>
<li>Experience managing large-scale programs</li>
<li>Working ability to set project schedules, deliverables, and manage budgets</li>
<li>Posses program management skills with the ability to prioritize work in a changing environment</li>
<li>Attention to detail, schedule awareness and ability to drive organizations to healthy and timely results</li>
<li>Experience managing and guiding senior leadership via influence rather than command and control techniques</li>
<li>Must possess an ability to build key business relationships and contribute to the emerging technology culture within Cox Automotive</li>
<li>Experienced storyteller with a passion for creating and delivering innovative communication approaches to engineering audiences</li>
<li>Previous Software Development skills is a plus</li>
</ul>
 USD 119,600.00 - 199,400.00 per year Compensation: Compensation includes a base salary of $119,600.00 - $199,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Benefits: The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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