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job_organization_name

city

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<h3>Job Description</h3>
Job Description
GET HOME WEEKLY! - CDL A DRIVER
Experienced Class A Drivers Needed!
Position Information:
<ul>
<li>Home Weekly </li>
<li>Night Drive &amp; Live Load, Drop and Hook</li>
</ul>
Pay Information:
<ul>
<li>Averaging $1400+ a week!</li>
</ul>
Positions Requirements:
<ul>
<li>Must have Class A CDL License, 21 or older</li>
<li>6+ Months Recent T/T Experience</li>
<li>Must live within 50 miles of Columbia, MO, St. Louis, MO, or Des Moines, IA</li>
</ul>
Call or text Austin at 843.291.0184 to get started ASAP. 
 Job Posted by ApplicantPro

Jobs available within 50 miles of Columbia Mo., St Louis Mo or Des Moines IA

<h3>Job Description</h3>
Job Description
Join Our Team as a Skilled Installer!
Are you a detail-oriented professional with a passion for quality craftsmanship? We are seeking a dedicated Installer to join our dynamic team. If you have a background&nbsp;in construction and a commitment to excellence, we want to hear from you!
Position: Installer
Location: Columbia, MO
Job Type: Full-Time
Key Responsibilities:
- Install products according to company standards and client specifications.
- Ensure all installations are completed efficiently and to the highest quality.
- Collaborate with the Project Manager and other team members to meet project deadlines.
- Provide exceptional customer service and address any client concerns during and&nbsp;after installation.
- Maintain a clean and safe work environment.
Qualifications:
-3 years proven experience in construction or installation roles. Must provide photos of your prior projects.
-Plumbing experience required.
-Experience with Tub-to-Shower conversions is required.
- Strong attention to detail and problem-solving skills.
- Ability to read and interpret technical drawings and plans.
- Excellent communication and interpersonal skills.
- Valid driver’s license and reliable transportation.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive compensation.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
How to Apply:
Interested candidates are invited to submit their resume and a brief cover letter&nbsp;outlining their experience and qualifications. We look forward to welcoming a new member to our team who shares our dedication to quality and customer satisfaction.
Join us and be part of a company that values craftsmanship and customer care.
Apply today and take the next step in your career!
Job Type: Full-time
Benefits:
<ul>
<li>Opportunities for advancement</li>
<li>Paid training</li>
</ul>
Schedule:
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>No nights</li>
<li>No weekends</li>
<li>Year round work</li>
</ul>
License/Certification:
<ul>
<li>Contractor's License (Required)</li>
</ul>
Ability to Relocate:
<ul>
<li>We are based in Columbia, MO 65203, but operate throughout the mid-Missouri area. Would need to pick up weekly job materials in Columbia.&nbsp;</li>
</ul>
Company DescriptionFive Star Bath Solutions provides bath and shower conversions with high quality products and a quick turn-around. We stand behind our work with a lifetime guarantee on products and workmanship. 
<h3>Company Description</h3>
Five Star Bath Solutions provides bath and shower conversions with high quality products and a quick turn-around. We stand behind our work with a lifetime guarantee on products and workmanship.

Experienced Bathroom Installer

<h3>Job Description</h3>
Job Description
We’re growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, it's not required—we're seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service.
We're dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory.
Core Responsibilities:
<ul>
<li>
Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities
</li>
<li>
Respond to client inquiries via phone, email, or text as needed
</li>
<li>
Schedule meetings with potential and existing clients to understand their insurance needs
</li>
<li>
Attend scheduled calls and meetings with your sales manager and team
</li>
<li>
Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients
</li>
<li>
Build and nurture your own client portfolio
</li>
<li>
Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself
</li>
<li>
Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week
</li>
<li>
Record daily work stats and sales activity updates at the end of each work day
</li>
</ul>
QUALIFICATIONS &amp; DESIRED SOFT SKILLS:
<ul>
<li>
Strong interpersonal skills with the ability to build genuine connections quickly. 
</li>
<li>
A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. 
</li>
<li>
Clearly-defined personal goals, a positive attitude, and optimistic outlook. 
</li>
<li>
Quick-thinking with exceptional situational awareness and critical thinking skills.
</li>
<li>
Hunger for learning and growth, strong time management abilities, and the capability to work independently.
</li>
<li>
Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers
</li>
</ul>
ADDITIONAL QUALIFICATIONS:
<ul>
<li>
Pass a high-level pre-employment background check
</li>
<li>
Active Drivers License and reliable transportation
</li>
<li>
Active Health &amp; Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available)
</li>
<li>
Bachelor's degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered)
</li>
</ul>
COMPENSATION &amp; BENEFITS:
<ul>
<li>
Comprehensive classroom and field training program
</li>
<li>
Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions
</li>
<li>
Health, dental and vision benefits offered after 60-days of employment
</li>
<li>
Performance-based promotions
</li>
<li>
Control of your schedule based on results achieved rather than time worked
</li>
<li>
Continuing professional development classes, advanced sales trainings, and leadership development classes
</li>
<li>
Culture of camaraderie, friendly competition, and success mindset
</li>
</ul>
Apply now to be part of a team that embraces challenges and rewards effort!
<a href="http://www.alvtn.com" target="_blank">www.alvtn.com</a>

Sales Account Representative

<h3>Job Description</h3>
Job Description

2500 N. Airport Commerce Ave — Springfield, MO 65803 — (417) 869-9192
 
 
Federal Protection, Inc. is a regional company, headquartered in Springfield, Missouri. We provide comprehensive security services to residential, commercial and financial institutions. Established in 1969, we are celebrating over 50 years of service to the security industry. From the beginning, what distinguished Federal from our competition was the ability to provide our customers the service they not only needed, but also deserved. Today, with over 300 TEAM FEDERAL members, Federal Protection, Inc. is continuing to meet those customer needs by seeking out individuals to become part of TEAM FEDERAL as "Security Specialists."
Federal's service area includes Arkansas, Colorado, Illinois, Kansas, Kentucky, Missouri, Montana, Nebraska, Oklahoma and Tennessee.
 
Bank Equipment Installer
SUMMARY DESCRIPTION:
Under general direction of Bank Equipment Installation Manager, installs bank equipment including ATNs, safes, safety deposit boxes, windows, undercounter steel; erect vaults, install vault doors and install vault vents.
ESSENTIAL DUTIES/RESPONSIBILITIES:
<ul>
<li>Install bank equipment according to blue prints and work diagrams</li>
<li>Operates hoists, lifts, and forklifts to place equipment into position</li>
<li>May lead and give directions to other workers performing same duties</li>
<li>May serve as a finisher. Ensuring that all equipment is working correctly after installation. Cleaning equipment. Setting up audio systems. Setting combinations on safes, night depositories, etc.</li>
<li>Comply with all federal, state, and local laws applicable to position and employment generally.</li>
<li>Comply with all company policies, procedures, and expectations to the benefit of the organization and co-workers.</li>
<li>Productively and positively contribute to the company’s goal of maintaining a safe, healthy, productive, and enjoyable workplace.</li>
<li>Accurately completes all paperwork, including timesheets, in a timely manner.</li>
<li>Other duties as assigned.</li>
</ul>
JOB REQUIREMENTS:
Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:
<ul>
<li>High School Diploma or GED</li>
<li>Must be able to travel overnight on a weekly basis</li>
<li>Must be available to work overtime as required</li>
</ul>
KNOWLEDGE (Preferred):
General construction to include welding, roofing, carpentry, painting, sheet rocking, tile work.
SKILLS:
<ul>
<li>Ability to drive a forklift</li>
<li>Ability to use power and hand tools</li>
<li>Ability to read a tape measure</li>
<li>Read and understand blue prints</li>
<li>Planning, organizing, customer service, detail oriented.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Walking up and down stairs</li>
<li>Lifting up to 200 lbs</li>
<li>Working indoors/outdoors in all types of weather conditions</li>
</ul>
REPORTS TO:
Bank Equipment Installation Manager
FLSA STATUS
Non-exempt
HOURS OF WORK:
Be at job site by 8:00 am until 5:00 pm, but must be flexible in order to service customers.

Bank Equipment Installer

<h3>Job Description</h3>
Job Description
Do you want to help protect independent insurance agencies from risks like errors &amp; omissions (E&amp;O) and cyber threats? Join the Missouri Association of Insurance Agents (MAIA) and turn your customer service skills into a rewarding career that makes a real difference.
 
You don't need prior insurance experience to succeed - we'll provide all the training you need. We'll also pay for your study materials and licensing exam so you can earn your property/casualty insurance license.
 
 Benefits
Annual Base Salary + Bonus Opportunities
Total compensation: $40,000 - $55,000; includes base salary of $40,000 - $50,000 plus potential for incentive bonuses
Annual cost-of-living and performance-based raises, with the possibility of additional mid-year performance increases
401(k) match
Employer paid health, dental and life insurance
Paid vacation and sick leave
Paid holidays
Additional paid time off during the summer 
Cafeteria plan 
 Responsibilities 
<ul>
<li>Provide high-quality customer service to members, clients and prospects</li>
<li>Review new and renewal applications, requesting additional information as needed</li>
<li>Manage accounts for assigned clients and prospects, ensuring timely follow-up and accurate documentation</li>
<li>Communicate consistently and professionally with clients in writing and by phone</li>
<li>Cross-sell additional coverages to enhance client protection</li>
<li>Meet policy-driven deadlines with strong time management and attention to detail</li>
</ul>
 Requirements 
<ul>
<li>A genuine passion for helping customers succeed</li>
<li>Strong organizational, critical thinking and problem-solving skills</li>
<li>Excellent written and verbal communication abilities</li>
<li>High attention to detail with the ability to prioritize and multitask effectively</li>
<li>A property/casualty insurance license (or be able to obtain one upon hire - we provide materials and cover exam costs)</li>
</ul>

CUSTOMER SERVICE REPRESENTATIVE

<h3>Job Description</h3>
Job DescriptionDescription:
Command Missouri, a family-owned business, is one of the nation’s leading book manufacturers. Our state of the art manufacturing facility produces millions of books each week. In addition to very competitive wages and benefits, you will experience a team environment, state of the art equipment, completely air-conditioned and clean working environment.
 
We are seeking experienced Roll Tenders to join our team!
 
A qualified Roll Tender will be able to the perform the following tasks:
• Assist the Press Operator and other crew members in the daily printing operations.
• Assist in the operation and maintenance of the press.
• Follow the production schedule for the printing of jobs.
• Review job bags to obtain correct paper requirements.
• Have Press Operator initial roll report that the stock matches job ticket.
• Prepare and load paper in to splicer for use.
• Check signatures being produced for correct pagination, bleed tolerances and any other potential quality issues.
• Continuously monitor and maintain quality ensure customer requirements are met.
• Separate white versus Newsprint or Ground wood in boxes for bailer department.
• Fill out required information on paper reports including weights for any damage.
• Fill in required information in the press communication log book.
• Clean and maintain equipment on daily basis and during scheduled maintenance.
 
Requirements:
The Roll Tender should meet the following requirements:
• Ensure crew is adhering to all applicable safety standards.
• Must be reliable and consistently at work and on time
• Excellent time management skills and ability to prioritize work to meet deadlines
• Must have positive and effective communication with other team members
• Safety and Quality minded
• Should be able to work with minimal supervision and be an individual contributor
 
Command Missouri is proud to offer competitive pay and great benefits!
• Medical, dental, vision coverage
• Company-paid life insurance
• Voluntary long-term and short-term disability coverage
• Paid time off
• Company paid holidays
• 401(k) with company match
• Employee Assistance Program
• Shift differential - $1.00 for 2nd shift, $1.50 for 3rd shift
• Employee recognition programs
• And more!
 
By joining the Command Missouri team, you will become part of one of the most exciting teams in the manufacturing industry. If you are looking for a great career that provides job satisfaction and professional advancement with a company that values YOU, join our team today!
 
As an EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER, Command Companies and its affiliates do not discriminate against applicants or employees because of their race, color citizenship status, national origin, ancestry, gender (except where gender is a bonafide occupational qualification), sexual orientation, age, religion, creed, marital status, veteran status, domestic violence victim status, political affiliation or any other factor protected by federal, state or local law.

Roll Tender

<h3>Job Description</h3>
Job Description
Description
Responsible for the fulfillment and management of customer order requirements through direct and indirect (i.e., email, phone or EDI-electronic data interface) contact; coordinates order requests to ensure that all orders are shipped in a timely and accurate manner; follows all policies to achieve high levels of efficiency
and performance.
Position Essential Duties
and Responsibilities
<ul>
<li>Processes orders directly from customers via phone, EDI and email, reviewing orders for availability, utilizing stock status reports as well as warehouse sailing schedules; communicates product availability and delivery dates to customers.</li>
<li>Monitors orders for adherence to correct pricing, proactively working with sales or customer to correct any issues prior to the order invoicing.</li>
<li>Establishes and maintains effective communication/working relationships with customers/sales representatives; coordinates order processing and resolves product availability/shipping/pricing problems to ensure company service objectives are attained.</li>
<li>Determines economical shipment/delivery locations (outside warehouse LTL shipments or direct shipments) which coincide with customer requirements:</li>
<li>Coordinates with shipping schedules provided by warehouses and distribution and determines shipping dates to ensure timely receipt by customer.</li>
<li>Utilizing company order processing system, enters all orders on a continual basis; performs proper editing procedures to assure all pertinent information is accurate.</li>
<li>Coordinates service requirements with shipping department and/or outside public warehouses for requirements of orders to ensure accurate picking and scheduling on shipments/deliveries.</li>
<li>Monitors progress of orders to ensure timely and complete deliveries; open orders report reviewed daily to ensure status of all orders is accurate in accordance with shipping dates, cases, and eventual shipment confirmation.</li>
<li>Assures that orders are confirmed as shipped on a timely basis and correct pricing has been received for the respective customer/order.</li>
<li>Communicates any circumstances which could affect production operations immediately to assure timely preparation and response.</li>
<li>Submits new customer information for set-up and/or updates of company records</li>
<li>Identifies and resolves issues by understanding the situation, determining the cause and providing/explaining the best resolution</li>
<li>Prepares and publishes reports for internal and external customers as needed</li>
<li>Contributes and provides support to the team as needed</li>
<li>Performs all other assigned work as required</li>
</ul>
Additional Skills &amp; Qualifications
• A minimum of three (3) years of previous administrative support/customer support experience
• Detail-oriented team player with proven negotiating abilities and outstanding problem-solving skills
• Excellent verbal and written communication skills
• Strong analytical skills
Pay and Benefits
The pay range for this position is $20.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 • Medical, dental &amp; vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Jefferson City,MO 65109.
Application Deadline
This position is anticipated to close on Oct 13, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email <a href="mailto:astoncarteraccommodation@astoncarter.com" target="_blank">astoncarteraccommodation@astoncarter.com</a> for other accommodation options.

Customer Service Representative

<h3>Job Description</h3>
Job Description
GET HOME DAILY! - CDL A DRIVER
Experienced Class A Drivers Needed!
Position Information:
<ul>
<li>Home Daily </li>
<li>Night Drive and Weekend Work</li>
<li>Live Load, Drop and Hook, Preload, Live Unload</li>
</ul>
Pay Information:
<ul>
<li>Averaging $1200+ a week!</li>
</ul>
Positions Requirements:
<ul>
<li>Must have Class A CDL License, 21 or older</li>
<li>6+ Months Recent T/T Experience</li>
<li>Must live within 50 miles of Columbia, Moberly, Macon, Boonville, or Centralia, MO</li>
</ul>
Call or text Austin at 843.291.0184 to get started ASAP. 
 Job Posted by ApplicantPro

Experienced Class A Drivers Needed---Night Drive and Weekend Work

<h3>Job Description</h3>
Job Description
Hotel:
Jefferson City Capitol Plaza 415 West McCarty St.Jefferson City, MO 65101 Full time Compensation: $17.85 Hourly
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence 
What's in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
<ul>
<li>Career Growth &amp; Learning - 40% of our management hires are internal promotions!</li>
<li>Invest in Your Future - 401(k) plan with company match.</li>
<li>Comprehensive Health Coverage - Medical, dental, and vision insurance options.</li>
<li>Paid Time Off &amp; Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations</li>
<li>Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.</li>
<li>Purpose &amp; Impact - Make a difference through Atrium's community service and volunteer programs.</li>
</ul>
__________________________________________________
What You Will Do:
<ul>
<li>Perform scheduled preventative maintenance tasks, including guest room care</li>
<li>Complete and document guest and associate work orders</li>
<li>Troubleshoot and repair minor electrical, HVAC, and plumbing systems</li>
<li>Maintain, clean, and adjust pool systems and chemicals</li>
<li>Repair furniture, fixtures, and hotel equipment such as laundry, kitchen, and small appliances</li>
<li>Perform seasonal landscaping, groundskeeping, and trash removal duties</li>
<li>Operate and maintain hand tools and power equipment</li>
</ul>
What We Are Looking For:
<ul>
<li>Minimum 6 months of general maintenance experience required; hotel maintenance experience preferred</li>
<li>Ability to lift 25 lbs regularly and 50 lbs occasionally</li>
<li>Ability to bend, squat, walk, and stand for extended periods</li>
<li>HVAC, electrical, or plumbing certification a plus</li>
</ul>
Why Atrium?
Hear it from Thomas E. "My advice? Give Atrium a chance. With opportunities for growth, the ability to move between properties, and a strong support system, there's really no reason not to."
_____________________________________________
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years &amp; depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: <a href="https://www.atriumhospitality.com/privacy-policy" target="_blank">https://www.atriumhospitality.com/privacy-policy</a>

Maintenance Tech

<h3>Job Description</h3>
Job DescriptionDescription:
Basic Description:
The Customer Service Manager is responsible for leading, mentoring, and assisting the customer service team within Flat Branch Mortgage’s Servicing Department. This role ensures the team effectively handles daily tasks, including answering phone calls, addressing customer inquiries, and resolving mortgage loan and payment issues. A key part of this position is providing guidance to team members on helping customers facing hardships.
This person will also oversee special loans functions as they relate to loan servicing. These functions include partial lien releases, loan assumptions, SCRA (Service members Civil Relief Act) requests, and other ancillary functions that do not fall within a predesignated servicing department. 
 
Applicants who apply within Missouri and Michigan will be considered for remote position. 
 
Leadership &amp; Strategy:
<ul>
<li>Lead, mentor, and develop a team of customer service representatives, encouraging high performance while maintaining a positive culture.</li>
<li>Conduct regular one-on-one meetings with team members, constructive performance reviews, and coaching sessions to support professional growth.</li>
<li>Prepare and present monthly business reviews on team performance, customer feedback, and customer service initiatives to senior management.</li>
<li>Monitor industry trends, policy changes and regulatory developments to inform internal strategy and risk position.</li>
<li>Keep team members abreast of industry changes, company products, and services.</li>
</ul>
Operational Management:
<ul>
<li>Manage scheduling, staffing, and workload distribution to ensure adequate coverage and efficient operations within the department.</li>
<li>Collect and analyze data from customer escalations and feedback to drive continuous improvement in departmental best practices.</li>
<li>Develop and monitor key performance indicators that engage employees while ensuring department efficiency. </li>
<li>Analyze data and trends to identify areas for improvement and implement strategic initiatives to enhance customer service.</li>
<li>Develop training materials to equip the team with necessary knowledge and skills to handle a wide range of topics as it relates to loan servicing and early resolution collections.</li>
<li>Monitor calls and correspondence between representatives and customers to ensure quality and compliant interactions.</li>
<li>Perform other related duties as assigned.</li>
</ul>
Cross-Functional Collaboration:
<ul>
<li>Collaborate with internal technology team and mortgage servicing platform vendor to maximize the capabilities of our customer website, mobile app, and internal agent platforms.</li>
<li>Create relationships with sales management to ensure a strong cohesive relationship between Servicing and sales.</li>
<li>Support initiatives around recapture.</li>
</ul>
Compliance &amp; Risk Management:
<ul>
<li>Respond to regulatory complaints, conduct in-depth account research and composing clear and effective responses.</li>
<li>Ensure compliance with federal, state, agency (e.g., Fannie Mae, Freddie Mac, FHA, VA, USDA), and investor requirements.</li>
<li>Develop, implement, and maintain customer service policies, procedures and best practices that are compliant with investor and agency guidelines.</li>
<li>Train new employees in the company’s customer service policies, procedures, and best practices.</li>
<li>Collaborate with the compliance team on all servicing audits and regulatory examinations, responding promptly to findings and ensuring corrective actions are taken.</li>
<li>Establish internal controls and performance metrics to monitor risk and operational effectiveness.</li>
<li>Collaborate with Default Team leadership to build dialing and emailing schedules that align with agency collection contact requirements. </li>
</ul>
Borrower Experience:
<ul>
<li>Handle escalated customer inquiries and complex issues. Advocate for the customers’ needs to drive a positive experience while ensuring we maintain investor, agency, and state compliance.</li>
<li>Ensure seamless transition and communication for newly originated loans to promote strong customer experience from the start.</li>
<li>Drive initiatives to improve borrower communication and satisfaction.</li>
</ul>
Vendor &amp; Partner Relations:
<ul>
<li>Maintain working relationships with primary vendors such as Servicing System Providers, Print Vendors, and other key partnerships.</li>
<li>Provide vendor feedback both positive and negative to make sure that informed decisions regarding relationships can be made quickly when needed.</li>
</ul>
Requirements:
Education &amp; Qualifications:
<ul>
<li>At least 5 years of mortgage industry and management experience required. </li>
<li>At least 3 years of customer service experience required.</li>
<li>Bachelor’s degree in business administration or related field preferred.</li>
<li>Excellent verbal and written communication skills. </li>
<li>Extensive knowledge of customer service procedures and principles.</li>
<li>Organized with attention to detail.</li>
<li>Ability to resolve customer complaints and issues while maintaining a professional, positive, and calm demeanor.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience with in-house servicing oversight and management.</li>
<li>Demonstrated success managing servicing portfolios exceeding $5B in unpaid principal balance.</li>
<li>Familiarity with GSE, Ginnie Mae, and portfolio servicing protocols.</li>
</ul>

5,676 Jobs in Columbia, MO, USA