<h3>Job Description</h3>
Job Description
If you are a current YAI employee, please click this link to apply through your Workday account.
About the Position
We are hiring Direct Support Professionals (DSPs) in Bay Ridge!
DSPs work closely with people of all ages who have intellectual and developmental disabilities (I/DD). Depending on the supports needed, DSPs may work in a person’s home, in their family’s home, in a YAI residence, at a day habilitation center, or out in the community.&nbsp;
YAI's Mission
Ready to join our 4,000+ employees in a career at YAI?&nbsp;
Working at YAI means effecting real change in people's lives. It means going home at the end of the day knowing you have helped someone accomplish a goal. If you want a career supporting others, creatively finding solutions to life's challenges, and building a more inclusive community, YAI is the place for you!&nbsp;&nbsp;
Join us in our mission to create opportunities for people with intellectual and developmental disabilities to live, love, work, and learn in their communities. Learn more at yai.org/careers.&nbsp;
Program
<ul>
<li>
Bay Ridge IRA 2 and Bay Ridge IRA 3
</li>
</ul>
Location
<ul>
<li>
Brooklyn - 361 83rd Street
</li>
</ul>
Schedule
<ul>
<li>
Full time, part time, weekday and/or weekend positions available - including morning , evening, and overnight schedules.
</li>
</ul>
Key/Essential Functions &amp; Responsibilities
<ul>
<li>
Assists individuals in maximizing their strengths, interests, and abilities, upholding their personal rights, displaying patience and tolerance while providing emotional support and building positive relationships.
</li>
<li>
Supports people to meet personal goals that characterize quality of life, engages in respectful communications and conversations through person-first language, encourages socializing and facilitates activities that provide social capital and connections to the community.
</li>
<li>
Responsible for the overall supervision, protection, and care of individuals at all times including maintenance of program guidelines for the protection of individuals, facilitating learning and training in fire safety and identifying and appropriately escalating signs of an individual’s potential harm to self or others.
</li>
<li>
Ensures health, wellness and safety by providing appropriate supervision of the people we support and by managing crisis situations while adhering to applicable policies, procedures and regulations.
</li>
<li>
Provides support in a variety of settings and in accordance with each person’s individualized service and behavior support plans, utilizing support skills for people with varying levels of need and demonstrating the OPWDD Core Competencies.
</li>
<li>
Ensures implementation of person-centered, individualized plans following levels of supervision and safeguards including protective oversight (IPOPs), as well as Behavior Support Plans (BSPs), Staff Action and/or Life Plans for all people we support, understanding the intentions and goals of the plans.
</li>
<li>
Maintains a clean, safe and organized therapeutic environment.
</li>
<li>
Utilizes safe &amp; appropriate handing procedures when working with individuals and implements infection control protocols.
</li>
<li>
Assists with a variety of tasks for people we support, as appropriate/authorized, including:
<ul>
<li>
Providing personal care and assisting with activities of daily living (ADLs) including intimate care and personal hygiene (e.g. bathing, dressing, and toileting), laundry and housekeeping.
</li>
<li>
Ensuring that medication is administered as prescribed, in accordance with applicable guidelines.
</li>
<li>
Teaching/developing skills.
</li>
<li>
Supporting person-centered advocacy with the individuals.
</li>
<li>
Assisting in communication, self-expression and resolving disputes amongst individuals.
</li>
<li>
Facilitating ethical decision making.
</li>
<li>
Providing supervision for and/or planning and preparing balanced meals and snacks for people we support in accordance with dietary restrictions and guidelines of specific individuals including for modified diets or liquid consistencies.
</li>
<li>
Transporting and escorting individuals on recreational activities, medical appointments, home visits, volunteer and/or employment sites, etc.
</li>
<li>
Assisting people with making purchases, as well as safeguarding personal allowance funds and any additional funds provided.
</li>
</ul>
</li>
<li>
Develops an understanding of specialized clinical knowledge for person specific needs (supporting adults, challenging behaviors, autism spectrum disorders, complex medical needs).
</li>
<li>
Implements Behavior Support Plan as written by Behavior Intervention Specialist (BIS). 
</li>
<li>
Collects, records, and summarizes data on individuals’ observable behavior.
</li>
<li>
Observes and reports any changes in behavior, or other signs and symptoms, to clinical and/or leadership team.
</li>
<li>
Serves as a member of a highly effective team (teamwork within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts.
</li>
<li>
Completes and maintains all necessary trainings and certifications, including specialized trainings based on program and position to ensure compliance with YAI policies and all applicable rules or regulations and applies skills. 
</li>
<li>
Reviews communication logs daily and makes entries of events, progress notes, services and/or information; collects&nbsp;and enters data as part of daily operations using an electronic health&nbsp;record (e.g. Digital Agency (DA), Electronic Medication Administration Records (eMAR).
</li>
<li>
Reviews and completes all other required paperwork and documentation to ensure compliance and/or billing completely, accurately and within appropriate timeframes (e.g., notifications, logging, incident reports, update files, maintenance requests, phone calls, and tracking of incidents).
</li>
<li>
Uses foundational teaching skills (Explain, Model, Observe and Evaluate [EMOE], task analysis, essential skills, supports and modifications, etc.) and progressive teaching. 
</li>
<li>
Understands behavior as communication and employs person-centered thinking to support positive interactions and prevent further escalation. &nbsp;
</li>
<li>
Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
</li>
<li>
Reports maintenance, upkeep and safety concerns observed at YAI facilities to Program Supervisor or appropriate designee.
</li>
<li>
Consults with program leadership, clinical and other direct support staff to ensure streamlined and top-quality care for individuals and attends and actively participates in team meetings.
</li>
<li>
Utilizes/demonstrates approved YAI and OPWDD training techniques (i.e. verbal, environmental, and physical interventions, including take downs) to respond timely and appropriately to challenging and/or self-injurious behavior, ensuring the health and safety of the people we support, self and others.
</li>
<li>
Provides coverage for other direct support staff as requested, which may include assisting at another YAI or off-site location (e.g. hospital) based on needs of program and/or individuals supported, including remaining on shift to ensure maintenance of minimum coverage levels for program.
</li>
<li>
May participate in the development of treatment plans.
</li>
<li>
For certain assignments, may be required to operate YAI motor vehicle to transport individuals to and/or from programs, residences, community or other locations on a daily (or other regular) basis with appropriate credentials.
</li>
<li>
Performs all other duties, as assigned.
</li>
</ul>
Minimum Qualification Requirements including education, experience, licensure/certification, etc. and essential physical capabilities (e.g. lifting, assisting lifting, standing, etc.) 
<ul>
<li>
Must be at least 18 years of age.
</li>
<li>
Ability to meet essential physical demands of position including frequent walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; use hands to handle, finger or feel objects, tools or controls; assisting with lifting/moving individuals of any weight with assistance of mechanical lifts or other equipment&nbsp; and/or pushing individuals in wheelchairs; lifting and/or moving up to 25 pounds on occasion; having the physical capacity to work with and implement emergency interventions as per the person’s Behavior Support Plan if/as needed, including lifting/moving individuals of any weight with or without assistance of equipment and/or other staff.
</li>
<li>
Effective written and oral communication skills including the ability to appropriately document services provided for billing and tracking purposes.
</li>
<li>
Enthusiasm for working with people with I/DD, willingness to take initiative and ability to demonstrate positivity, patience and empathy and compassion in all interactions.
</li>
<li>
Ability and willingness to assist with a variety of supports and ADLs as requested, including regular exposure to and handling of various bodily fluids.
</li>
<li>
Basic computer skills – including email, utilizing Workday and related systems (DA, etc.) to complete tasks.
</li>
<li>
Must hold or obtain and maintain Strategies for Crisis Intervention and Prevention – Revised (SCIP-R) within one (1) year of appointment.
</li>
<li>
Must hold or obtain and maintain additional certifications as required by program assignment and persons supported (for example: Choking – Return Demonstration, Approved Medication Administration Personnel (AMAP), Diabetes Care, CPR, Tube Feeding, etc.) within one (1) year of appointment. &nbsp;&nbsp;
</li>
<li>
Ability to develop and maintain professional relationships in alignment with YAI’s mission and vision.
</li>
<li>
Ability to remain calm in stressful situations and work in a high energy, fast-paced environment.
</li>
<li>
Ability to work beyond regularly scheduled hours/shift and/or to report to work as scheduled on holidays, in inclement weather or during other emergencies to maintain minimum coverage requirements of program, unless otherwise authorized.
</li>
<li>
For assignments that require transporting persons supported by vehicle, must hold or obtain and maintain valid Driver’s License and Van certification (based on position/location/program).
</li>
</ul>
Preferred Qualification Requirements (desired requirements beyond MQRs above)
<ul>
<li>
HS diploma or its educational equivalent
</li>
<li>
Work or life experience in the I/DD field is a plus, but not mandatory (for DSP 1positions)
</li>
<li>
For elevated DSPpositions, must have at least three (3) years of direct support professional experience with the I/DD population and must obtain (and maintain) required YAI certifications based on setting within six (6) months of appointment.
</li>
</ul>
Compensation
<ul>
<li>
$18.00/hour - $19.06/hour*
</li>
</ul>
*depending on qualifications and experience
Benefits
<ul>
<li>
DailyPay available - Work today, get paid today!
</li>
<li>
Tuition reimbursement
</li>
<li>
Medical and dental insurance - with options for family and more extensive medical plans, as well as vision (for Full time positions)
</li>
<li>
Paid vacation, holiday, and sick time (depending on time type)
</li>
<li>
403(b) retirement with employer matching contributions
</li>
<li>
Life insurance and long-term disability
</li>
<li>
Discounts on travel, entertainment, wireless services, shopping, and more. Check out our benefits&nbsp;page to learn more!
</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

Direct Support Professional - Bay Ridge

<h3>Job Description</h3>
Job Description
Job Summary Under the Supervision of the Maintenance Manager and / or Community Manager, the Maintenance Technician I. is a Lead Maintenance Technician responsible for performing advanced maintenance tasks. Responsibilities include more complex tasks such as troubleshooting and correcting electrical, plumbing, appliances, and HVAC needs. Additional responsibilities include work orders, quality unit turns, maintaining the grounds, conducting preventative maintenance, and assisting with the construction/rehabilitation needs of the apartment community. This position will collaborate with the Maintenance Manager and Community Manager for the overall property to assist the leasing staff in achieving the overall occupancy goals, and for assisting in resident retention by providing a quality living experience for the residents.
Essential Functions This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
<ul>
<li>Assists Maintenance Manager and / or Community Manager with the daily activities of the property’s maintenance team. Apply company's policies and procedures to all maintenance operations of the community.</li>
<li>Mentor maintenance team in areas of electrical, plumbing, appliances, and HVAC repairs.</li>
<li>Perform maintenance repairs throughout the property including the common area amenities, resident occupied units, and vacant units in preparation for new resident move-ins.</li>
<li>Manage all aspects of the work order process, included but not limited to timely completion of work orders within 24-48 hours, accuracy of work, resident satisfaction, and close out of work orders in Yardi.</li>
<li>Non-renovated unit turns need to be completed in 5 days and renovated unit turns completed in 30 days. All turns need to be tracked in Yardi.</li>
<li>Ensure all work is completed according to company's standards.</li>
<li>Maintain a high standard of customer service through timely response. Follow up with residents and management as needed on status of work and report, any potential issues/liabilities.</li>
<li>Assist in obtaining proposals when needed.</li>
<li>Participate in safety meetings and perform all work duties in a safe and efficient manner, in accordance with company safety policies.</li>
<li>Train others on safety guidelines for tools and equipment to include basic operational knowledge.</li>
<li>Assist to maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.</li>
<li>Helps to consistently maintain a clean and attractive environment around the leasing office, clubhouse, pool, and all common areas.</li>
<li>Picks up trash on the property and in common areas, which includes but is not limited to, driveways, parking lots, curbs, trash receptacles areas, exterior hallways, breezeways, laundry rooms, mailrooms, and any other public areas.</li>
<li>Assists with preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, dry wall, exterior structural and appliances.</li>
<li>Helps conduct monthly lighting inspections and replacements of lights where needed.</li>
<li>Assist with the completion of annual unit inspections and repairs.</li>
<li>Keep work areas, maintenance shops, storage areas, equipment clean, and well organized.</li>
<li>Reports to Maintenance Manager and / or Community Manager any inoperable vehicles on property, leaks, mold, injury, criminal activity and ensures incident report is submitted immediately.</li>
<li>All keys must be secured, and no keys can be taken home with authorization from SoCal Management.</li>
</ul>
Supervisory Responsibilities 
<ul>
<li>Fills the role of acting Maintenance Manager in their absence unless property does not have designated position.</li>
<li>Ability to carry out supervisory responsibilities in accordance with the Company’s policies and applicable laws.</li>
</ul>
Other Responsibilities 
<ul>
<li>Presents a professional, efficient attitude to ensure resident satisfaction while working within company guidelines.</li>
<li>Available for afterhours emergency calls and/or on call scheduled work rotations. Respond promptly to emergency calls. Communicates with management when a decision is needed for resolution.</li>
<li>Comply with the company's career apparel requirements.</li>
<li>Performs other duties as assigned.</li>
</ul>
Knowledge, Skills, and Abilities 
<ul>
<li>Ability to identify and troubleshoot common problems related to electrical, plumbing, appliances, and HVAC.</li>
<li>Ability to interact effectively with management, co-workers, visitors, and residents.</li>
<li>Superior customer service skills.</li>
<li>Strong attention to detail, organizational, time-management, and problem-solving skills.</li>
<li>Ability to work independently.</li>
<li>Demonstrates knowledge of federal, state, and local laws specifically Fair Housing regulations, building codes, environmental laws, and regulations.</li>
<li>Ability to perform basic arithmetic skills such as measurements, addition, subtraction to do basic calculations.</li>
<li>Ability to read/ speak/ write English language proficiently.</li>
<li>Ability to work a flexible work schedule to include weekends, evenings, and holidays.</li>
</ul>
Minimum Qualifications Required 
<ul>
<li>High school diploma required.</li>
<li>2-year’s experience performing the duties associated with a Maintenance Technician or related field.</li>
<li>Plumbing Experience</li>
</ul>
Certifications 
<ul>
<li>Must have a valid California driver’s license with clean driving record.</li>
<li>HVAC Required.</li>
<li>CPO certification preferred.</li>
<li>EPA approved certification preferred.</li>
</ul>
Computer Skills Require knowledge of computer systems and applications. Demonstrate proficiency in the use of the Internet and Internet searches. Requires basic knowledge of Yardi. Microsoft Word, Microsoft Excel, and Microsoft Outlook. Prefer prior property management software knowledge. Requires basic typing skills. Ability to use desk computers, smartphones, telephone voicemail, fax, and copy/scanning machine.
Physical Requirements While performing the duties of this job, the employee is regularly required to talk and hear. Will be required to use hands, fingers, feel, and reach with hands to perform job tasks. This position is very active and requires standing or walking for long periods of time (up to 8 hours). In addition, the position requires bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 60 pounds with assistance. Ability to lift below waist up to 59 pounds and above waist 36 pounds. Ability to push and pullup to 120 pounds of force. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work schedules may vary based on demands.
<ul>
<li>Working conditions are normal for a fast-paced real estate management division.</li>
<li>Mid to high level of stress during peak performance.</li>
<li>Ability to use general maintenance tools, supplies and equipment such as, but not limited to hand tools, hammers, drills, saws, pressure washer, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders, and safety equipment.</li>
<li>Handcarts are used to transport supplies.</li>
</ul>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of the job.
Working Conditions Building maintenance environment, indoor/outdoor, consisting of exposure to moving mechanical parts and seasonal temperature changes ranging from freezing to extreme heat. May be exposed to high places, toxic or caustic chemicals, and risk of electrical shock. While performing the duties of this job, the employee is frequently exposed to fumes, airborne particles, dust, and other possible irritants. The noise level in the work environment and job sites can be loud. Moving mechanical parts and vibration.

Maintenance Technician I and II

<h3>Job Description</h3>
Job Description
Opportunities Available for Solo Company Drivers
Call 866-622-3028 to speak to a recruiter.
Benefits
<ul>
<li>$1,400-$1,650 weekly pay range</li>
<li>Earn $72,800-$85,800+/year</li>
<li>Driver Comfort: Late-model equipment with APU’s, automatic transmissions and Invertors on all tractors</li>
<li>Consistent routes with plenty of miles</li>
<li>Drop-and-hook freight for faster turnarounds</li>
<li>Higher pay for safe drivers - clean records earn more, no matter your experience</li>
<li>Potential for additional detention pay (from 0 to $160 per 24-hour period)</li>
<li>Potential for additional inclement weather pay (from 0 to $200 per day)</li>
<li>Potential for additional layover pay (from 0 to $200 per day)</li>
<li>Potential for additional referral bonus (from 0 to $2,500 per referral with unlimited earning potential)</li>
<li>Guaranteed minimum pay</li>
<li>Health, Dental, Vision Insurance options</li>
<li>FREE Lifeworks Program for you and your family-resources for Mental Health, Parenting, Education, Financial, Legal and so much more!</li>
<li>401k with company match</li>
<li>FREE CPAP testing and supplies</li>
<li>Pet Policy - bring your furry companion</li>
<li>FREE Rider Program - see the country together!</li>
<li>Up to $2,500 Driver Referral Program - unlimited earning potential</li>
<li>Hiring bonus</li>
<li>PTO - relax, you deserve it!</li>
<li>Tuition Assistance</li>
<li>Employee Discount Program</li>
<li>Disability Insurance</li>
<li>Flexible Spending account - be financially ready for medical emergencies</li>
<li>Health Savings Account</li>
<li>Company Paid Life Insurance</li>
<li>Long-term stability with a secure company</li>
</ul>
Your Best Regional Reefer Job
Requirements
<ul>
<li>A current Interstate Commercial Driver's License (Class A)</li>
<li>Must have a minimum of 6 months recent qualified CDL-A driving experience to apply</li>
<li>Ability to work and interact with others</li>
</ul>
Ready for a career upgrade? Join Marten Transport! As a stable, financially healthy carrier – and a 2025 TCA Elite Fleet honoree – we offer the best of both worlds: high miles in your region and the unbeatable earning potential you deserve. And now, we’re rewarding safety with even more opportunity — if you have a clean record, you can earn more.
Call 866-622-3028 to speak to a recruiter.

CDL-A Truck Driver Regional

<h3>Job Description</h3>
Job Description
Opportunities Available for Solo Company Drivers
Call 833-361-5821 to speak to a recruiter.
Benefits
<ul>
<li>$1,400-$1,615 weekly pay range</li>
<li>Earn $72,800-$84,000+/year</li>
<li>Home Weekly</li>
<li>Driver Comfort: Late-model equipment with APU’s, automatic transmissions and Invertors on all tractors</li>
<li>Consistent routes with plenty of miles</li>
<li>Drop-and-hook freight for faster turnarounds</li>
<li>Higher pay for safe drivers - clean records earn more, no matter your experience</li>
<li>Potential for additional detention pay (from 0 to $160 per 24-hour period)</li>
<li>Potential for additional inclement weather pay (from 0 to $200 per day)</li>
<li>Potential for additional layover pay (from 0 to $200 per day)</li>
<li>Potential for additional referral bonus (from 0 to $2,500 per referral with unlimited earning potential)</li>
<li>Guaranteed minimum pay</li>
<li>Health, Dental, Vision Insurance options</li>
<li>FREE Lifeworks Program for you and your family-resources for Mental Health, Parenting, Education, Financial, Legal and so much more!</li>
<li>401k with company match</li>
<li>FREE CPAP testing and supplies</li>
<li>Pet Policy - bring your furry companion</li>
<li>FREE Rider Program - see the country together!</li>
<li>Up to $2,500 Driver Referral Program - unlimited earning potential</li>
<li>Hiring bonus</li>
<li>PTO - relax, you deserve it!</li>
<li>Tuition Assistance</li>
<li>Employee Discount Program</li>
<li>Disability Insurance</li>
<li>Flexible Spending account - be financially ready for medical emergencies</li>
<li>Health Savings Account</li>
<li>Company Paid Life Insurance</li>
<li>Long-term stability with a secure company</li>
</ul>
Your Best Regional Reefer Job
Requirements
<ul>
<li>A current Interstate Commercial Driver's License (Class A)</li>
<li>Must have a minimum of 6 months recent qualified CDL-A driving experience to apply.</li>
<li>Ability to work and interact with others</li>
</ul>
Ready for a career upgrade? Join Marten Transport! As a stable, financially healthy carrier – and a 2025 TCA Elite Fleet honoree – we offer the best of both worlds: high miles in your region and the unbeatable earning potential you deserve. And now, we’re rewarding safety with even more opportunity — if you have a clean record, you can earn more.
Call 833-361-5821 to speak to a recruiter.

<h3>Job Description</h3>
Job Description
General Responsibilities
Answering phone, scheduling patient appointments, obtaining pre-auth's, verifying insurance benefits, Maintains physician and clinic calendar, Completes required paperwork and documentation as needed, helps with submission of claims, FLMA, work comp, and Insurance claims. Establishes and maintains patient charts. Assists where needed. * The company reserves the right to add or change duties at any time when needed.
Company DescriptionWe are a compassionate and fast paced general surgery practice. We believe in the Team experience. 
<h3>Company Description</h3>
We are a compassionate and fast paced general surgery practice. We believe in the Team experience.

Medical Office Administrative Assistant

<h3>Job Description</h3>
Job Description
Opportunities Available for Solo Company Drivers
Call 833-761-1986 to speak to a recruiter.
Benefits
<ul>
<li>$1,400-$1,650 weekly pay range</li>
<li>Earn $72,800-$82,400+/year</li>
<li>Driver Comfort: Late-model equipment with APU’s, automatic transmissions and Invertors on all tractors</li>
<li>Consistent routes with plenty of miles</li>
<li>Drop-and-hook freight for faster turnarounds</li>
<li>Higher pay for safe drivers - clean records earn more, no matter your experience</li>
<li>Potential for additional detention pay (from 0 to $160 per 24-hour period)</li>
<li>Potential for additional inclement weather pay (from 0 to $200 per day)</li>
<li>Potential for additional layover pay (from 0 to $200 per day)</li>
<li>Potential for additional referral bonus (from 0 to $2,500 per referral with unlimited earning potential)</li>
<li>Guaranteed minimum pay</li>
<li>Health, Dental, Vision Insurance options</li>
<li>FREE Lifeworks Program for you and your family-resources for Mental Health, Parenting, Education, Financial, Legal and so much more!</li>
<li>401k with company match</li>
<li>FREE CPAP testing and supplies</li>
<li>Pet Policy - bring your furry companion</li>
<li>FREE Rider Program - see the country together!</li>
<li>Up to $2,500 Driver Referral Program - unlimited earning potential</li>
<li>Hiring bonus</li>
<li>PTO - relax, you deserve it!</li>
<li>Tuition Assistance</li>
<li>Employee Discount Program</li>
<li>Disability Insurance</li>
<li>Flexible Spending account - be financially ready for medical emergencies</li>
<li>Health Savings Account</li>
<li>Company Paid Life Insurance</li>
<li>Long-term stability with a secure company</li>
</ul>
Your Best Regional Reefer Job
Requirements
<ul>
<li>A current Interstate Commercial Driver's License (Class A)</li>
<li>Must have a minimum of 6 months recent qualified CDL-A driving experience to apply.</li>
<li>Ability to work and interact with others</li>
</ul>
Ready for a career upgrade? Join Marten Transport! As a stable, financially healthy carrier – and a 2025 TCA Elite Fleet honoree – we offer the best of both worlds: high miles in your region and the unbeatable earning potential you deserve. And now, we’re rewarding safety with even more opportunity — if you have a clean record, you can earn more.
Call 833-761-1986 to speak to a recruiter.

<h3>Job Description</h3>
Job Description
As a Dental Front Office Administrator, you will be responsible for managing the front desk operations for WCD. You will play a crucial role in ensuring the smooth functioning of the dental practice by providing exceptional customer service to patients, coordinating appointments, managing patient records, and handling various administrative tasks. Your primary objective will be to create a positive and welcoming environment for patients while supporting the dental team and ensuring efficient office operations.
Patient Reception and Customer Service:
<ul>
<li>
Greet patients warmly and ensure a friendly and professional atmosphere in the reception area.
</li>
<li>
Register new patients, collect necessary information, and update patient records.
</li>
<li>
Answer phone calls, schedule appointments, and manage the dental office's appointment system.
</li>
<li>
Respond to patient inquiries, address concerns, and provide accurate information about dental procedures, fees, and insurance coverage.
</li>
<li>
Coordinate with patients and other dental professionals to schedule referrals, consultations, and follow-up appointments.
</li>
</ul>
Administrative Tasks:
<ul>
<li>
Manage patient records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
</li>
<li>
Verify insurance coverage, process insurance claims, and assist patients with insurance-related inquiries.
</li>
<li>
Handle billing and payment collection, including explaining fees, discussing payment options, and processing payments.
</li>
<li>
Maintain inventory of office and dental supplies, place orders, and ensure adequate stock levels.
</li>
<li>
Assist with general office duties, such as filing, faxing, scanning documents, treatment plans and managing correspondence.
</li>
</ul>
Office Coordination:
<ul>
<li>
Collaborate with the dental team to ensure smooth workflow and optimal patient care.
</li>
<li>
Coordinate laboratory work, including tracking case statuses and communicating with dental laboratories.
</li>
<li>
Maintain cleanliness and organization in the reception area, waiting room, and front office.
</li>
<li>
Assist with marketing and promotional activities, such as scheduling recall appointments and managing patient reminders.
</li>
</ul>
Job Qualifications Education: High school diploma or equivalent Experience: Some previous work-related experience
Skills Excellent verbal and written communication, Service orientation, Critical thinking, Active listening, self motivated,&nbsp;collaborative
Company Description"Embracing a tradition of over three decades as Washington, DC’s supreme dental experience, we at the Washington Center for Dentistry invite those who crave perfection. Our team, fueled by relentless pursuit of knowledge and technical expertise, continuously adapt to cutting-edge dental technology. Our passion lies in the pursuit of the art, science, and the technology of modern dentistry!" 
<h3>Company Description</h3>
"Embracing a tradition of over three decades as Washington, DC’s supreme dental experience, we at the Washington Center for Dentistry invite those who crave perfection. Our team, fueled by relentless pursuit of knowledge and technical expertise, continuously adapt to cutting-edge dental technology. Our passion lies in the pursuit of the art, science, and the technology of modern dentistry!"

153,972 Jobs in Cabell County