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<h3>Job Description</h3>
Job Description
Job Description
Title: Service Advisor 
Supervisor: Service and Repair Manager
 Department: Shop
FLSA Status: Hourly Non-Exempt
Summary/Objective
The Service Advisor position greets customers at the Mechanic shop, listens to concerns and addresses inquiries as necessary, writes reports of a vehicle’s condition, and delivers information to the shop team.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential functions and responsibilities as listed below but not limited to:
<ul>
<li>Greet and maintain good internal/external customer satisfaction levels by exhibiting competent and timely service, anticipating needs, and resolving problems.</li>
<li>Initiates automotive services and repairs by ascertaining performance problems and services requested.</li>
<li>Act as a liaison between the customers and shop team.</li>
<li>Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.</li>
<li>Develops estimates by costing materials, supplies, and labor.</li>
<li>Prepares repair orders (RO) by obtaining required information from internal/external customers, serial/VIN, mileage, hours on hour meters, license plate numbers, model of equipment/vehicles, etc.</li>
<li>Gathers information of customer complaints or concerns by listening and asking detailed questions.</li>
<li>Check equipment service history and enforce maintenance requirements based on mileage or every 60-90 days, whichever occurs first.</li>
<li>Obtains approval signatures and enters RO into service database system.</li>
<li>Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.</li>
<li>Maintains close working relationship with shop supervisor, lead mechanic, and mechanics for status of repair.</li>
<li>Maintains data specific to the Company’s Fleet Management Software</li>
<li>Updates job knowledge by participating in educational opportunities and reading manufacturers’ publications.</li>
<li>Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li>
<li>Review L.R.O. (Look up Open Repair Oders) on the database system at least once a week regarding status of equipment</li>
<li>Assists with miscellaneous duties (i.e. typhoon preparations, housekeeping, keep the right of area station in an orderly manner, etc)</li>
<li>Reviews ROs before they are turned in before closing</li>
<li>Review after closing to ensure charges are correct</li>
<li>Perform other reasonably related duties as may be assigned.</li>
</ul>
Knowledge, Skills, and Abilities
<ul>
<ul>
<ul>
<li>Equipment Maintenance</li>
<li>Problem Solving</li>
<li>Reporting research results</li>
<li>Quality Focus</li>
<li>Productivity</li>
<li>Estimating</li>
<li>Product Knowledge</li>
<li>Customer Service</li>
<li>Safety Management</li>
<li>Maintain professional composure in stressful situations</li>
<li>Strong and verbal and written communication skills</li>
<li>Proficiency in Microsoft Applications (Particularly Office Excel/Word)</li>
<li>Prioritize key tasks to deliver objectives in a timely manner</li>
</ul>
</ul>
</ul>
Education and Experience Requirements
<ul>
<ul>
<ul>
<li>High school diploma, GED, or equivalent</li>
<li>2-plus years of experience in a service advisor role strongly preferred</li>
<li>Experience or certification with specific manufacturer is a bonus</li>
<li>Computer and point-of-sale proficiency</li>
<li>Previous customer service experience</li>
<li>Valid driver’s license with an acceptable and clean driving record driving record</li>
</ul>
</ul>
</ul>
Supervisory Responsibility
This position does not have any supervisory responsibilities.
Work Environment
This job operates in a Shop and Field environment. This role routinely is exposed to heat, humidity, and light to moderate rain. The position requires the knowledge in the use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Position Type/Expected Hours of Work
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilitie, and activities may change at any time with or without notice
This is a full-time position. Days and hours of work are Monday through Friday, 7:30 a.m. to 5:00 p.m. and or as required to deliver the objectives

Service Advisor

<h3>Job Description</h3>
Job Description
The Cyber Science Advisor (USMC) serves as a senior expert and strategic leader responsible for providing advanced technical and scientific expertise to enhance cybersecurity capabilities across the Marine Corps Enterprise Network (MCEN). This role involves directing complex cyber operations, leading research and innovation in cybersecurity technologies, and providing high-level advisory support to the Director, Deputy Commandant Information (DC I), Command, Control, Communications, and Computers (IC4). The advisor oversees the development and implementation of cutting-edge cybersecurity strategies, aligns efforts with Department of Defense (DoD) and Department of the Navy (DON) policies, and ensures robust defense-in-depth for MCEN systems, including NIPR, SIPR, legacy, tactical, and cloud-based environments. The role requires extensive experience in Cyber Security, Engineering, Test &amp; Evaluation (T&amp;E), Security Control Assessment (SCA), and Computer Network Defense (CND), with a focus on independent assessments, risk mitigation, and advanced threat response. Must have an active Top Secret clearance with SCI eligibility and be a U.S. Citizen.
Position Title: Cyber Science Advisor
Position Location: McLean, VA; McClellan, CA; Hybrid; Remote
Position Type: Full-time
The Cyber Science Advisor (USMC):
<ul>
<li>Provides strategic leadership and scientific expertise for all Program Information Assurance (IA) activities across the Certification &amp; Accreditation (C&amp;A) and Assessment &amp; Authorization (A&amp;A) lifecycle, ensuring integration with DoD Information Network (DODIN) operations and Marine Corps mission objectives.</li>
<li>Directs advanced cybersecurity research and innovation, leveraging expertise in cybersecurity, engineering, T&amp;E, SCA, and CND to develop novel solutions for evolving threats.</li>
<li>Demonstrates mastery of the Risk Management Framework (RMF), Defense Information Assurance Certification and Accreditation Process (DIACAP), and DoD/ DON cybersecurity policies, providing authoritative guidance on their application to MCEN systems.</li>
<li>Leads the development, interpretation, and application of security policies and guidance, overseeing the creation, maintenance, and traceability of IA artifacts for Authority to Operate (ATO) compliance, including advanced risk assessments and mitigation strategies.</li>
<li>Architects and validates complex security solutions to protect classified information up to Top Secret/SCI levels, ensuring compliance with stringent DoD and Marine Corps requirements.</li>
<li>Oversees the operational security posture of MCEN systems, directing vulnerability scanning, patch management, incident response, and remediation efforts to maintain enterprise-wide resilience.</li>
<li>Develops, enforces, and audits enterprise-level system security policies, ensuring seamless integration with configuration management, change control processes, and DoD-provided cybersecurity tools.</li>
<li>Directs and coordinates IT security programs, aligning efforts with command leadership goals, Marine Corps Cybersecurity Vulnerability Assessment and Analysis Strategy (MCVAAS), and broader DoD/DON cybersecurity strategies.</li>
<li>Leads independent cyber assessments to analyze MCEN cybersecurity controls, identify risks, and provide actionable remediation recommendations, supporting identification, detection, protection, response, and recovery measures.</li>
<li>Provides strategic oversight for vulnerability assessments (remote and on-site), security documentation reviews, physical/traditional security evaluations, compliance checks, and code reviews, ensuring adherence to DoD Cyber Readiness Inspections standards.</li>
<li>Drives the development and refinement of cybersecurity competency standards, qualifications frameworks, assessment guidelines, and Standard Operating Procedures (SOPs) for MCEN cybersecurity teams.</li>
<li>Serves as a liaison with MARFORCYBER, Marine Corps Systems Command (MCSC), DON, and Joint Community entities to advance cybersecurity capabilities and ensure interoperability across DoD, national, and allied systems.</li>
<li>Develops and delivers advanced cybersecurity training programs, ensuring team readiness and compliance with DoD Directive (DoDD) 8140.03 and Marine Corps Privileged User requirements.</li>
<li>Provides expert recommendations to Congress via DON on security configuration efforts, vulnerability remediation, and compliance metrics, as required by the IC4 Cybersecurity Branch.</li>
</ul>
REQUIREMENTS:
<ul>
<li>Active DoD Top Secret Security Clearance with SCI eligibility (SSBI completed or equivalent).</li>
<li>Twenty (20) years or more of professional experience in cybersecurity, with a proven track record of leading complex DoD or Marine Corps cyber operations, capturing and refining information security requirements, and architecting, designing, and implementing advanced security solutions.</li>
<li>Demonstrated mastery in leading RMF processes for MCEN systems (NIPR, SIPR, legacy, tactical, and cloud-based), with extensive experience in DIACAP and transition to RMF.</li>
<li>Expert-level proficiency with Information Assurance tools, including:
<ol>
<li>DISA Enterprise Mission Assurance Support Service (eMASS)</li>
<li>Assured Compliance Assessment Solution (ACAS)</li>
</ol>
</li>
<li>Security Control Assessor (SCA) qualification required, with advanced experience in conducting DoD Cyber Readiness Inspections.</li>
<li>Proven expertise in developing and leading cybersecurity policies and guidance to support:
<ol>
<li>Creation, maintenance, and strategic oversight of security artifacts.</li>
<li>Traceability documentation for ATO compliance.</li>
<li>Evaluation and validation of security solutions for systems processing classified information up to Top Secret/SCI.</li>
</ol>
</li>
<li>Extensive experience directing the operational security posture of enterprise-level information systems, including risk scoring, exploit likelihood analysis, and impact assessment for decision-making.</li>
<li>Proven leadership in developing, enforcing, and auditing system security policies, with advanced support for configuration management, change control, and continuous monitoring of systems/applications.</li>
<li>At least 20 years of experience leading one or more of the following in DoD or Marine Corps environments:
<ol>
<li>Network and system security</li>
<li>Cybersecurity Service Providers (CSSP)</li>
<li>Cyber Red Teams</li>
</ol>
</li>
<li>With demonstrated mastery in at least 5 of the following 6 focus areas:
<ol>
<li>Vulnerability Analysis</li>
<li>Network Security Monitoring</li>
<li>Incident Response / Forensics</li>
<li>Penetration Testing / Red Teaming</li>
<li>CND Infrastructure Support</li>
<li>CND Incident Response</li>
</ol>
</li>
<li>Demonstrated expertise in:
<ol>
<li>Leading DoD network assessments and cyber readiness inspections.</li>
<li>Conducting advanced code reviews and security evaluations.</li>
<li>Directing penetration testing and Red Team operations.</li>
<li>Managing Marine Corps network environments.</li>
<li>Ensuring compliance with DoDD 8140.03 (Cyberspace Workforce Qualification and Management Program).</li>
<li>Meeting Marine Corps Privileged User access requirements per the current edition of Enterprise Cyber Security Manual 007.</li>
</ol>
</li>
<li>Experience coordinating with MARFORCYBER, MCSC, DON, and Joint Community entities to advance cybersecurity capabilities and interoperability.</li>
<li>Proven ability to develop and deliver advanced cybersecurity training programs, ensuring team compliance with DoD and Marine Corps standards.</li>
<li>Familiarity with Marine Corps-specific cybersecurity publications, including MCO 5239.2B, ECSM series, and NATO directives for handling classified information.</li>
</ul>
EDUCATION:
<ul>
<li>Master’s Degree in Computer Science, Information Technology, Cybersecurity, or an equivalent field from an accredited college or university. Ph.D. in a related field preferred.</li>
</ul>
CERTIFICATION:
<ul>
<li>Required to have and maintain a current DoD 8570.01-M IAT-III (or higher) Certification, in compliance with DoDM 8140.03.</li>
<li>Additional certifications such as CISSP, CISM, or equivalent advanced cybersecurity certifications strongly preferred.</li>
</ul>

Cyber Science Advisor (USMC)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Express Oil Change &amp; Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over&nbsp;350 locations across 21&nbsp;states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.
Job Description 
The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes &amp; procedures.
Primary Responsibilities&nbsp;include (but are not limited to):
<ul>
<li>Specific duties for this customer service role include, but are not limited to:</li>
<li>Providing support in the store recruiting process by assisting the Store Manager on final employment decisions</li>
<li>Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments</li>
<li>Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards</li>
<li>Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.</li>
<li>Evaluating performance and productivity of all service department personnel</li>
<li>Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed</li>
<li>Ensuring store safety, including the use of and maintenance of safety equipment</li>
<li>Ensuring equipment/hardware layout and positioning within the service department</li>
<li>Supervising shop area, equipment and teammates for compliance with company safety procedure</li>
<li>Coaching personnel on enforcing wheel torqueing process</li>
<li>Ensures that proper inspections are being conducted</li>
</ul>
Qualifications 
We are looking for:
<ul>
<li>Outstanding leadership and store management skills</li>
<li>Ability to work in a fast-paced work environment</li>
<li>Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency</li>
<li>Excellent verbal and written communication</li>
<li>Ability to develop professional relationships with customers and team members</li>
<li>Minimum of 2 years’ experience in a Service Manager role</li>
<li>Proven track record of exceeding business objectives</li>
<li>Ability to work efficiently both individually and as part of a team</li>
<li>Solid knowledge of basic OSHA laws and MSDS Compliance</li>
</ul>
 Additional Information 
All of your information will be kept confidential according to EEO guidelines.
Physical Requirements:
<ul>
<li>Prolonged periods of standing, stooping, and bending</li>
<li>At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects</li>
<li>Requires working at a production rate pace entailing the constant pushing and/or pulling of materials</li>
</ul>
By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.&nbsp;

Automotive Service Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description 
This position is contingent on contract award.
This position will support the Veterans Administration (VA) and its interagency partners at the Department of Defense (DoD) with the Transition Assistance Program (TAP) program.&nbsp; The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:&nbsp;&nbsp;
International SOS Government Medical Services, Inc. is looking for an individual who is an experienced Benefits Advisor to provide transition assistance, information, training, counseling, and services to eligible service members.&nbsp;&nbsp;
Key Responsibilities:
<ul>
<li>Conduct transition activities in support of the VA.&nbsp;&nbsp;</li>
<li>Provide transition support.&nbsp;</li>
<li>Conducting standardized VA Benefits and Services Briefings.&nbsp;</li>
<li>Perform one-on-one engagements.&nbsp;</li>
<li>Provide pre-separation counseling support.&nbsp;</li>
<li>Conduct military life cycle (MLC) events, Capstone events, and warm-handover support.&nbsp;&nbsp;</li>
<li>Serve as an entry-level instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives.&nbsp;</li>
<li>Participate in weekly Site Lead Meetings.&nbsp;&nbsp;</li>
<li>Execute Quality Management Activities at assigned installation and across the program.&nbsp;&nbsp;</li>
<li>Deliver onsite activities and execute post-event data collection activities.&nbsp;&nbsp;</li>
<li>Execute non-event activities at assigned installation.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Travel may be included.&nbsp;&nbsp;&nbsp;</li>
<li>Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.&nbsp;
Qualifications 
Basic Requirements/Certifications:&nbsp;&nbsp;
<ul>
<li>Possess an understanding of VA benefits programs.&nbsp;&nbsp;</li>
<li>Have knowledge of the military experience working with military clients.&nbsp;&nbsp;</li>
<li>Must understand and apply adult learning theories.&nbsp;&nbsp;</li>
<li>Have an understanding of transitioning service member populations.&nbsp;&nbsp;</li>
<li>Have experience using Microsoft Office Suite of tools.&nbsp;&nbsp;</li>
<li>Possess strong customer management and support skills.&nbsp;&nbsp;</li>
<li>Have experience delivering interactive workshops and training in live audiences.&nbsp;&nbsp;</li>
<li>Have understanding of current veteran issues and challenges pre- and post-transition.&nbsp;&nbsp;</li>
</ul>
Education Required:&nbsp;
<ul>
<li>Bachelor's Degree or 3 years equivalent work/military experience.&nbsp;</li>
<li>Preferred emphasis in Training, Education, Career Counseling or HR.&nbsp;</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Work is normally performed in a typical interior/office work environment.&nbsp;</li>
<li>Work involves sitting and standing for prolonged periods of time.&nbsp;</li>
<li>May require bending, stooping and lifting up to 15 lbs.&nbsp;</li>
</ul>
Other Special Qualifications:&nbsp;
<ul>
<li>Must be able to read, write, and speak English to effectively communicate.&nbsp;</li>
<li>US Citizen or Permanent Resident Card is required.&nbsp;</li>
</ul>
 Additional Information 
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.&nbsp;
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.&nbsp;
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.&nbsp;

Veterans Affairs Benefits Advisor

<h3>Job Description</h3>
Job Description
Hiring Immediately, Automotive Service Manager. Great compensation with benefits. 
We are seeking a Service Manager for our client near Neptune, NJ. Sales are on the rise and our client needs a proven leader to drive growth. You will be joining a dealership with an energetic service advisor team, skilled technicians, a motivated executive team with resources to help you succeed, and a fantastic community reputation. Ground floor opportunity to shape a growing dealer’s service department. 
REQUIREMENTS 
Previous automotive experience is REQUIRED for this position. Large volume point looking for experienced Service Manager. Qualified candidates will have a proven track record of managing technicians and service advisors, demonstrate an ability to run an efficient and productive service department, and show through their work history an ability to generate sales with high customer satisfaction. We are looking for someone who works hard, communicates clearly and is interested in a real career with long term potential, not just a job. 
BENEFITS 
<ul>
<li>Generous compensation based on experience, estimate $225,000 to $300,000. </li>
<li>Guarantee for 1st 6 months depending on experience level. </li>
<li>Positive and family friendly atmosphere. </li>
<li>Energetic and experienced sales team. </li>
<li>Responsive and motivated executive team. </li>
</ul>
 RESPONSIBILITIES 
<ul>
<li>Expected to run all aspects of operation from Detail Dept. to Customer Pay. </li>
<li>Hire, train, develop and motivate the service department staff and monitor their performance. </li>
<li>Develop and monitor budgets for the service department and keep dealership management informed of variances. </li>
<li>Ensure that the service department meets all customer satisfaction (CSI) and financial goals. </li>
<li>Forecast goals and objectives for the department and ensure they are met. </li>
<li>Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction. </li>
<li>Schedule training, as necessary, to properly repair and service vehicles. </li>
<li>Establish and maintain good working relationships with customers to encourage repeat and referral business. </li>
<li>Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors. </li>
<li>Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc. </li>
</ul>
 Click the Apply button to submit your resume! 
We will contact you for your confidential interview. 
Call 844-HIRE-STAFF for additional questions. 
Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license. The content of this ad is the sole responsibility of the advertising dealer. ©RecruitmentHQ 2024 
Brown and Brown provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

<h3>Job Description</h3>
Job Description
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor/Writer to join our team at Buick/GMC Trevose! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards. 
Automotive Service Advisor/Writer Benefits, include:
<ul>
<li>Top-tier benefits: Medical, Dental and Vision </li>
<li>401k with company match </li>
<li>Paid time off &amp; paid holidays</li>
<li>Employee discounts</li>
<li>Employee referral bonuses </li>
<li>Annual reviews and merit increases</li>
</ul>
As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem. 
Automotive Service Advisor/Writer Requirements
<ul>
<li>Valid driver’s license</li>
<li>Vehicle repair or service experience preferred </li>
<li>Customer service experience preferred </li>
</ul>
About Faulkner 
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.

Automotive Service Advisor/Writer

<h3>Job Description</h3>
Job DescriptionCompany Description 
International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com
Job Description 
This position is contingent on contract award.
This position will support the Veterans Administration (VA) and its interagency partners at the Department of Defense (DoD) with the Transition Assistance Program (TAP) program.&nbsp; The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:&nbsp;&nbsp;
International SOS Government Medical Services, Inc. is looking for an individual who is an experienced Benefits Advisor to provide transition assistance, information, training, counseling, and services to eligible service members.&nbsp;&nbsp;
Key Responsibilities:
<ul>
<li>Conduct transition activities in support of the VA.&nbsp;&nbsp;</li>
<li>Provide transition support.&nbsp;</li>
<li>Conducting standardized VA Benefits and Services Briefings.&nbsp;</li>
<li>Perform one-on-one engagements.&nbsp;</li>
<li>Provide pre-separation counseling support.&nbsp;</li>
<li>Conduct military life cycle (MLC) events, Capstone events, and warm-handover support.&nbsp;&nbsp;</li>
<li>Serve as an entry-level instructor delivering established curriculum, training tools, and ensuring course content and delivery methods follow established training objectives.&nbsp;</li>
<li>Participate in weekly Site Lead Meetings.&nbsp;&nbsp;</li>
<li>Execute Quality Management Activities at assigned installation and across the program.&nbsp;&nbsp;</li>
<li>Deliver onsite activities and execute post-event data collection activities.&nbsp;&nbsp;</li>
<li>Execute non-event activities at assigned installation.&nbsp;&nbsp;&nbsp;&nbsp;</li>
<li>Travel may be included.&nbsp;&nbsp;&nbsp;</li>
<li>Completes required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.&nbsp;&nbsp;&nbsp;&nbsp;</li>
</ul>
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.&nbsp;
Qualifications 
Basic Requirements/Certifications:&nbsp;&nbsp;
<ul>
<li>Possess an understanding of VA benefits programs.&nbsp;&nbsp;</li>
<li>Have knowledge of the military experience working with military clients.&nbsp;&nbsp;</li>
<li>Must understand and apply adult learning theories.&nbsp;&nbsp;</li>
<li>Have an understanding of transitioning service member populations.&nbsp;&nbsp;</li>
<li>Have experience using Microsoft Office Suite of tools.&nbsp;&nbsp;</li>
<li>Possess strong customer management and support skills.&nbsp;&nbsp;</li>
<li>Have experience delivering interactive workshops and training in live audiences.&nbsp;&nbsp;</li>
<li>Have understanding of current veteran issues and challenges pre- and post-transition.&nbsp;&nbsp;</li>
</ul>
Education Required:&nbsp;
<ul>
<li>Bachelor's Degree or 3 years equivalent work/military experience.&nbsp;</li>
<li>Preferred emphasis in Training, Education, Career Counseling or HR.&nbsp;</li>
</ul>
Physical Requirements:&nbsp;
<ul>
<li>Work is normally performed in a typical interior/office work environment.&nbsp;</li>
<li>Work involves sitting and standing for prolonged periods of time.&nbsp;</li>
<li>May require bending, stooping and lifting up to 15 lbs.&nbsp;</li>
</ul>
Other Special Qualifications:&nbsp;
<ul>
<li>Must be able to read, write, and speak English to effectively communicate.&nbsp;</li>
<li>US Citizen or Permanent Resident Card is required.&nbsp;</li>
</ul>
 Additional Information 
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.&nbsp;
Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS Government Medical Services, Inc. complies with all federal, state, and local minimum wage laws.
International SOS Government Medical Services, Inc. is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.&nbsp;

<h3>Job Description</h3>
Job Description
Potential Schedule
Holidays, Weekend, Nights, Days
Job Status
Full-time
Job Description
Overview
Precision Tune Auto Care began as a small tune up shop in Beaumont, TX in 1976 and has grown to more than 320 service centers operating in six countries. We are a recognized world leader in the automotive service industry and have been a top-rated franchise 500 company for more than 30 years! Our service centers provide total car care, from oil changes to engine replacement, diagnostics, auto repair and scheduled maintenance. Our culture is focused on integrity, vehicle safety and customer care. Precision Tune Auto Care is owned by Icahn Enterprises L.P. ("Icahn Enterprises"; NASDAQ: IEP).Position SummaryResponsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position.Duties &amp; ResponsibilitiesMaintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws.Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems.Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback.Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems.Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates.Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs.Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies.Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices.Partner with the Fleet business team to maintain and build Fleet service customer relationships.Advise associates, technicians, and customers on tires, parts and service programs.Effectively communicates with all store associates, managers, and customers.Key holder and responsible for basic and detailed opening and closing responsibilities.Other duties as assigned.
Knowledge, Skills, and Abilities
High school diploma or equivalent required.One year of experience in automotive service environment.Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience.Valid Driver's License.Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.Acted as a work lead or supervisor previously.Ability to exercise judgement and to work independently.Strong customer service skills.Ability to handle difficult customer situations.Comfortable utilizing up-sell techniques.Strong cash handling skills, including the use of POS systems.Strong verbal communication skills.Demonstrated consistency, accuracy and follow-through.Ability to work Days, Nights, Holidays and Weekends.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Physical DemandsMust be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance.Frequent standing and walking for long periods of time.Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.Climb up and down ladders to retrieve and stock merchandise.Communicate effectively in person, by telephone, or by using telecommunications equipment.Enters and locates information on computer.Presents information to small and large groups.Visually verifies information, often in small print.Safely operates a motor vehicle.Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met.High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment.
***All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
You should be proficient in:
<ul>
<li>Leadership / People Management</li>
<li>Standard Operating Procedures (SOPs)</li>
<li>Supervisory Experience</li>
<li>Service Advisor/Writer</li>
<li>Scheduling Experience</li>
<li>Recruiting and Training Experience</li>
</ul>
Machines &amp; technologies you'll use:
<ul>
<li>Automotive Vehicles</li>
</ul>
Salary info:
$26.44 - $36.06 / hr

Automotive Service Store Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Company Info:  &nbsp;
 Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. &nbsp;
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. &nbsp;
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. &nbsp;
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.&nbsp;&nbsp;
Destination Monro -Your Career is Here!&nbsp;
Job Description 
About The Role: &nbsp;&nbsp;
The Service Manager is a serviced focused Assistant Manager role, a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Assistant Manager is responsible for assisting in managing the operations of an automotive retail service and repair store to meet or exceed service standards and to achieve Monro’s performance and profitability goals.  This position is expected to ensure that all teammates deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.  &nbsp;&nbsp;
 Responsibilities:  &nbsp;
<ul>
<li>
Schedule guest appointments for the most effective optimization of technician abilities in the efficient and timely completion of vehicle services/repairs  &nbsp;
</li>
</ul>
<ul>
<li>
Help achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. &nbsp;
</li>
</ul>
<ul>
<li>
Attend to all guest needs in areas of sales, service, complaints, and adjustments. &nbsp;
</li>
</ul>
<ul>
<li>
Build guest relationships to maximize customer satisfaction, loyalty, and retention. &nbsp;
</li>
</ul>
<ul>
<li>
Assist technicians in conveying repair and service needs to guests. &nbsp;
</li>
</ul>
<ul>
<li>
Ensure the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.&nbsp;
</li>
</ul>
<ul>
<li>
Assist with inventory management to include the oversight of pulling of tires and parts, unloading and stocking inventory. &nbsp;
</li>
</ul>
<ul>
<li>
Provide direction and oversight to other technicians and assist where needed with services/repairs. &nbsp;
</li>
</ul>
<ul>
<li>
Assist in organizing the store’s workflow to ensure that technician skill levels are utilized efficiently for completing vehicle services/repairs effectively and timely in accordance with Monro standards of operation. &nbsp;
</li>
</ul>
<ul>
<li>
Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.  &nbsp;
</li>
</ul>
<ul>
<li>
Perform Store Manager functions as business needs dictate. &nbsp;
</li>
</ul>
<ul>
<li>
Perform other duties as assigned and required by direct supervisor. &nbsp;
</li>
</ul>
Qualifications 
Qualifications:  &nbsp;
<ul>
<li>
High School Diploma or equivalent  &nbsp;
</li>
</ul>
<ul>
<li>
Minimum of two years retail experience, or the equivalent combination of education and experience.  &nbsp;
</li>
</ul>
<ul>
<li>
Ability to work flexible hours, days, evenings, weekends, and holidays. &nbsp;
</li>
</ul>
<ul>
<li>
ASE certification and State Inspection License (where applicable) preferred. &nbsp;
</li>
</ul>
<ul>
<li>
Ability to influence and motivate a team to achieve set goals and objectives.   &nbsp;
</li>
</ul>
<ul>
<li>
Ability to problem solve, manage inventory, merchandising, and customer service.   &nbsp;
</li>
</ul>
<ul>
<li>
Communications skills to effectively communicate with teammates and guests.  &nbsp;
</li>
</ul>
<ul>
<li>
Complete all Monro required training with the guidelines and timing provided.  &nbsp;
</li>
</ul>
<ul>
<li>
Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)  &nbsp;
</li>
</ul>
 &nbsp;Profile Summary: &nbsp;
<ul>
<li>
Capable of performing basic automotive maintenance, repair, and tire services &nbsp;
</li>
</ul>
<ul>
<li>
Ability to identify problems by collecting data and establishing facts to produce practical decisions and solutions. &nbsp;
</li>
</ul>
<ul>
<li>
Ability to interpret and execute instructions furnished in written, oral, and diagram formats.&nbsp;
</li>
</ul>
<ul>
<li>
Excellent customer service skills  &nbsp;
</li>
</ul>
<ul>
<li>
Strong sales orientation and customer focus &nbsp;
</li>
</ul>
<ul>
<li>
Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.  &nbsp;
</li>
</ul>
<ul>
<li>
Excellent organizational and time management skills with the ability to change focus quickly to meet business needs. &nbsp;
</li>
</ul>
 Additional Information 
Work Environment &amp; Physical Requirements:  &nbsp;
This job operates in an automotive shop environment.  The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to: &nbsp;
<ul>
<li>
Ability to work flexible hours, days, evenings, weekends, and holidays. &nbsp;
</li>
</ul>
<ul>
<li>
Must be able to see, hear, lift, carry and stock merchandise and supplies up to 75 lbs. without assistance. &nbsp;
</li>
</ul>
<ul>
<li>
Frequent standing and walking for long periods of time. &nbsp;
</li>
</ul>
<ul>
<li>
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. &nbsp;
</li>
</ul>
 &nbsp;Benefits:  &nbsp;
<ul>
<li>
Performance based incentives  &nbsp;
</li>
</ul>
<ul>
<li>
Paid vacation and holidays for Full-Time Teammates&nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for ASE Certifications  &nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for State Inspection Licenses, where applicable  &nbsp;
</li>
</ul>
<ul>
<li>
401k eligibility immediately upon hire&nbsp;
</li>
</ul>
<ul>
<li>
Direct Deposit&nbsp;
</li>
</ul>
<ul>
<li>
Employee Discounts&nbsp;
</li>
</ul>
<ul>
<li>
Healthcare, Vision, and Dental for Full time teammates  &nbsp;
</li>
</ul>
<ul>
<li>
Employee Access Perks&nbsp;
</li>
</ul>
<ul>
<li>
Career Advancement Opportunities&nbsp;&nbsp;
</li>
</ul>
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  &nbsp;
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  &nbsp;
 &nbsp;
Your next Destination!
Growth Opportunity: 
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates&nbsp;receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to&nbsp;race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

<h3>Job Description</h3>
Job Description
Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!
Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!
Job Overview 
Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive Assistant General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Compensation
<ul>
<li>Base Salary: $70,000 - $90,000/year</li>
<li>Monthly Performance Bonus</li>
</ul>
Benefits 
<ul>
<li>PTO &amp; (6) Annual Paid Holidays</li>
<li>Medical, Dental &amp; Vision Insurance</li>
<li>401(k) Matching</li>
<li>Paid Skills Enhancement Training</li>
<li>Employee Discounts - Services &amp; Parts</li>
<li>Employee Referral Program </li>
</ul>
*This position is available to start ASAP. Apply today!
Responsibilities
<ul>
<li>Supervising and guiding a team of automotive technicians, ensuring efficient workflow and adherence to quality standards</li>
<li>Providing technical guidance and training to enhance the skills and capabilities of team members</li>
<li>Collaborating closely with service advisors to ensure clear communication and understanding of customer vehicle concerns</li>
<li>Overseeing the scheduling of repairs and maintenance jobs to optimize shop productivity and meet customer expectations</li>
<li>Ensuring compliance with all safety protocols and regulations, maintaining a clean and organized work environment</li>
<li>Conducting performance evaluations and providing constructive feedback to team members</li>
<li>Resolving escalated customer issues and ensuring high levels of customer satisfaction</li>
<li>Keeping abreast of industry trends and advancements in automotive technology</li>
</ul>
Qualifications
<ul>
<li>Strong leadership and managerial skills with the ability to motivate and develop a team</li>
<li>Valid driver's license &amp; clean driving record</li>
<li>Excellent problem solving and diagnostic skills </li>
<li>Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals</li>
</ul>
Physical Requirements
<ul>
<li>Walk/stand for the majority of the workday</li>
<li>Drive manual transmission vehicles</li>
<li>Keeping a brisk work pace in a high-volume environment</li>
<li>Efficiently navigate a computer</li>
</ul>
Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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