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<h3>Job Description</h3>
Job Description
We are seeking a Customer Service Reps to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
<ul>
<li>Handle customer inquiries and complaints</li>
<li>Provide information about the products and services</li>
<li>Troubleshoot and resolve product issues and concerns</li>
<li>Document and update customer records based on interactions</li>
<li>Develop and maintain a knowledge base of the evolving products and services</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, sales, or other related fields</li>
<li>Ability to build rapport with clients</li>
<li>Ability to prioritize and multitask</li>
<li>Positive and professional demeanor</li>
<li>Excellent written and verbal communication skills</li>
</ul>

Customer Service Representative

CRC Specialist

Description:
Graphic Business Solutions is a family-owned business, operating in El Cajon, CA for over 25 years. We value our people and customers, and always strive to do the right thing. We're a team of creative problem-solvers, always looking for better ways to do things. As we continue to grow, we are looking for a customer-oriented service representative to act as a champion for our clients, providing accurate product/service information, and effectively resolving any emerging problems that our clients might face with accuracy and efficiency.

You will: 
<ul>
<li>Expertly handle order processing for our printed marketing materials, ensuring seamless efficiency at every step.</li>
<li>Utilize your customer service finesse to provide top-notch support, guiding customers through product inquiries and order placements with ease and confidence.</li>
<li>Use your expertise in Excel and mail mergers to efficiently manage the mailing process; this involves normalizing customer lists provided by clients, incorporating them into our mailing merge system, and coordinating the distribution of promotional items on the client's behalf.</li>
<li>Tackle challenges head-on as you troubleshoot account features, resolve application issues, and assist customers in navigating the website with expertise. </li>
<li>Turn customer complaints into opportunities for satisfaction with your professional and empathetic approach.</li>
<li>Keep your cool under pressure as you multitask and manage incoming requests, delivering prompt and thorough resolutions.</li>
<li>Be a driving force for improvement, continuously evaluating processes to enhance the customer experience and contribute to the success of our team.</li>
</ul>
Requirements
<ul>
<li>1 year experience in customer service role</li>
<li>Proficiency in Excel</li>
<li>Empathetic approach with innate sense of respect for self and others</li>
</ul>
Benefits
<ul>
<li>Paid Time Off</li>
<li>Health, Vision, and Dental Insurance</li>
<li>401(k) + Company Match</li>
<li>Employee Profit Sharing</li>
<li>Quarterly Company Events</li>
<li>Semi-Annual Family-Fun Events</li>
<li>Fun, Honest, Reliable &amp; Accountable Team! </li>
</ul>
Requirements:

Compensation details: 18-22 Hourly Wage
PIe2c4f50da0cc-31181-34037170

<h3>Job Description</h3>
Job Description
Job title: Information Clerks Location: Long Island City NY 11101 Duration: 6+ months
Job Summary/ Essential Job Functions: Must have previous customer service and call center experience. Requires sound knowledge of Word, and Excel in addition to excellent communication skills. Use computer databases and information technology systems to research information needed to respond to and track the progress of responses to customer inquiries. Send escalation emails and create service requests for unresolved matters that need fur.  
Duties:
<ul>
<li>Handles Heavy Incoming Call Volume</li>
</ul>
Cogent is an equal-opportunity employer. Cogent will not discriminate against applicants or employees based on race, color, religion, national origin, age, sex, pregnancy (including childbirth or related medical condition), genetic information, sexual orientation, gender identity, military status, citizenship, or any other class protected by applicable law  
Company DescriptionAt Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions. 
<h3>Company Description</h3>
At Cogent, we are dedicated to pushing the boundaries of our expertise to set new industry standards. Through continuous refinement of our processes and broadening our services to meet evolving needs across industries, we provide effective, future-forward and comprehensive solutions.

<h3>Job Description</h3>
Job Description
We are a National Recruiting and Consultant firm focused on providing strategic recruiting and consulting advice to the financial services industry.
Individuals in this role are responsible for contacting potential candidates using our CRM-linked dialing assistant to introduce our client's firm with the goal of setting an appointment with the candidate to learn more about our client's firm. Commissions are paid on new placements. This is a Full-Time position.
Candidates must be:
<ul>
<li>Self-starters</li>
<li>Energetic</li>
<li>Driven to succeed</li>
<li>Sales experience - with recruiting and telemarketing a plus</li>
<li>Be comfortable introducing themselves to new people and capable of building relationships</li>
<li>Looking to expand their knowledge and want to advance their career within a rapidly growing organization.</li>
<li>Be comfortable spending several hours per day on the phones reaching out to new candidates</li>
<li>Must be interested in constantly learning</li>
<li>Must be open to personal and professional development</li>
</ul>
Minimum Work Hours: 8:30 am to 6:30 pm
Financial Services experience or similar industry is a plus
Mush have telemarketing experience
Company DescriptionElite Consulting Partners is a transition consultant, practice management and business consulting firm focused on providing strategic advice and solutions to financial advisors within the financial services industry. Elite Consulting Partners provides ideal business solutions for Financial Advisors, RIAs, Broker-Dealers, and OSJ’s who are interested in streamlining their on-boarding processes and future business efficiencies through our turnkey services supporting practice transition and management. 
<h3>Company Description</h3>
Elite Consulting Partners is a transition consultant, practice management and business consulting firm focused on providing strategic advice and solutions to financial advisors within the financial services industry. Elite Consulting Partners provides ideal business solutions for Financial Advisors, RIAs, Broker-Dealers, and OSJ’s who are interested in streamlining their on-boarding processes and future business efficiencies through our turnkey services supporting practice transition and management.

Appointment Setter

<h3>Job Description</h3>
Job Description
Why Exela?
Help us revolutionize the way that business around the world gets done. As a member of Team Exela, you’ll join a passionate, creative, and knowledgeable group of experts covering a wide range of industries and business sectors all driven by the same goal: To accelerate digital transformation.
A job at Exela represents an opportunity to join a vibrant community at the forefront of business innovation and to play a valuable role in an ongoing technological revolution. Exela’s core values of Authenticity, Accountability, and Action guide us to provide exceptional experiences for both our customers and our employees.
Job Title: Customer Relationship Manager 29256 Position Type: Full Time, Regular with Heath Benefits
About the Role:
As a vital member of our team, the Client Relationship Manager plays a pivotal role in ensuring the seamless delivery of high-quality products and services to our valued customers. Acting as the primary liaison between our company and clients, you will oversee the entire lifecycle of client accounts, from implementation to ongoing management. Embracing our company's vision and core values, you will foster strong relationships with clients while driving operational excellence and identifying opportunities for growth.
Essential Job Responsibilities:
<ul>
<li>Serve as the main point of contact for all client interactions, managing overall account relationships and ensuring customer satisfaction.</li>
<li>Provide expert guidance and support to clients, particularly in utilizing the integrated solutions offered by our Healthcare and Solutions divisions.</li>
<li>Investigate and resolve customer issues and complaints promptly and effectively.</li>
<li>Collaborate with Operations and Accounting departments to ensure accurate billing and invoicing for clients.</li>
<li>Maintain detailed records of client communications and interactions.</li>
<li>Prepare and deliver comprehensive reports and business reviews to clients, covering various aspects such as project status, meeting outcomes, and risk assessments.</li>
<li>Facilitate internal and external discussions on process improvements and drive initiatives to successful completion.</li>
<li>Identify and capitalize on opportunities for organic account growth, meeting the qualifications for our CRM incentive program.</li>
<li>Develop proficiency in the business processes and technologies underpinning our services, enabling effective collaboration with technical teams.</li>
<li>Demonstrate a general understanding of relevant technologies and services offered by the company, aligning them with client needs.</li>
<li>Ensure adherence to contractual requirements to safeguard the informational assets of both the company and its clients.</li>
<li>Proactively tackle challenges and adapt to new processes and technologies, displaying individual drive and initiative.</li>
</ul>
Qualifications:
<ul>
<li>Bachelor's degree in a relevant field or or an equivalent combination of education and relevant experience is required.</li>
<li>Proven experience in client relationship management or a related role, preferably in the healthcare or technology sector.</li>
<li>Strong communication and interpersonal skills, with the ability to effectively engage with clients and internal stakeholders at all levels.</li>
<li>Excellent problem-solving abilities and a proactive approach to addressing issues.</li>
<li>Demonstrated organizational skills, with the ability to manage multiple tasks and priorities effectively.</li>
<li>Technical proficiency, with a solid understanding of business processes and the ability to grasp complex technologies.</li>
<li>Ability to work independently with minimal supervision, displaying initiative and self-motivation.</li>
<li>Flexibility to adapt to changing priorities and business needs.</li>
<li>Physical ability to perform tasks such as sitting, typing, walking, and occasional lifting, as outlined in the job requirements.</li>
</ul>
Pay Disclosure:
"The salary for this position starts at $65k annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”
EEO Statement:
Exela is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information or any other characteristic protected by applicable federal, state, or local laws.
Exela endeavors to make <a href="http://www.exelatech.com" target="_blank">www.exelatech.com</a> accessible to any and all users. If you need assistance completing the application process, please contact us at <a href="mailto:recruitingsupport@exelatech.com" target="_blank">recruitingsupport@exelatech.com</a>.
Veterans
Exela welcomes job applicants from all walks of life and backgrounds, including those who are transitioning military members, veterans, reservists, National Guard members, military spouses, and their family members. Individuals will be considered no matter their military rank or specialty.
Pay Transparency Nondiscrimination Provision:
Exela will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Company DescriptionExela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit <a href="http://www.exelatech.com/" target="_blank">http://www.exelatech.com/</a> 
<h3>Company Description</h3>
Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit <a href="http://www.exelatech.com/" target="_blank">http://www.exelatech.com/</a>

832 Customer Service Jobs