
Oct 18, 2016 ● Kate Lopaze
How to Write a Perfect Receptionist Resume (Examples Included)

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Candace Jones 567 Cantwell Avenue, Apt. 4d Pittsburgh, PA 74747 candacejones@emaildomain.com
Seeking to support Bryant Financial Management as a receptionist with strong communication and organizational skills. Key skills Interpersonal skills:- Professional, friendly demeanor on the phone, via email, and in person
- Dependable and punctual
- Customer service
- Taking initiative to accomplish what needs to be done
- Problem-solving abilities
- Multitasking
- Prioritizing
- Data entry
- Managing multi-line phones
- Appointment management
- Typing (100 wpm)
- Microsoft office (outlook, word, excel, powerpoint)
- Answered phones and greeted guests.
- Input guests and clients into the building security system.
- Handled filing and records management.
- Greeted guests and provided information.
- Cleaned and maintained the reception area.
- Scheduled appointments for the business development team.
- Greeted restaurant patrons at a popular Italian restaurant in downtown Pittsburgh.
- Managed reservations via the tablee reservation system.
- Worked with waitstaff to ensure timely seating of customers and ensure a high-quality customer experience.

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Carl Swenson 890 Library Boulevard Boise, ID 12121 (777) 000-7777 carlswenson@emaildomain.com
- Experienced medical office receptionist with more than 17 years experience in clinical settings
- Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments
- Strong administrative skills, including inventory management, accounts receivable, and patient records management (especially electronic heath records)
- Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer service
- Schedule patient appointments, handle coding fee slips, verify insurance referrals, and collect co-payments
- Answer telephones, greet patients, enter patient demographics and updated patient information into the database
- Distribute mail and faxes on a daily basis
- Organize and maintained a clean, efficient, and confidential work area
- Secure the building at the close of each working day and implement security protocols
- Train new employees on office workflows and procedures
- Implemented new electronic health records (EHR) system as part of orthopedic associates’ EHR task force.
- Greeted and registered patients, approximately 30 per day
- Answered phones and directed calls to the correct doctor/personnel
- Confirmed and verified insurance and copayment information
- Requested patients' medical records
- Checked patients out to ensure they received the necessary forms and brochures for follow-up care
- Greeted patients and assisted with hospital check-in
- Organized and filed patient charts
- Processed patient insurance information
- Answered multi-line phones and assisted callers with any requests or questions
- Performed patient data entry with a sharp attention to detail, accuracy, and confidentiality
- Scheduled follow-up appointments as directed by medical staff
- Electronic health records (EHRS)
- Insurance payment and billing processes
- Scheduling patient appointments
- Educating patients on follow-up care per their physicians
- Handling confidential medical information
- Creating a welcoming clinical environment, particularly in a pediatric setting
- Working with pediatric patients and their families to help improve patient outcomes and experience

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Linda Parker 333Brandt Street Charlotte, NC 54545 lindaparker@emaildomain.com
Skilled, bilingual (english and spanish) legal receptionist with more than 10 years of experience in high-volume law firm environments. Experience Morgan Bellows LLP October 2010 – Present Legal Receptionist Charlotte, NC Dubbed the “first line of defense” for one of Charlotte’s largest criminal defense law firms.- Greet and direct all clients and guests with a warm, professional demeanor.
- Assist visiting clients with special requests such as copies, directions, faxes, and scheduling appointments.
- Answer multi-line phones and direct calls throughout the firm.
- Work with building management to schedule maintenance.
- Coordinate delivery of mail and correspondence for 40 attorneys.
- Order necessary office supplies and maintain office inventory.
- Proofread letters, pleadings, memos, and other law office documents.
- Fielded a high volume of incoming calls on a multi-line phone system.
- Transcribed and relayed phone messages for eight attorneys and twenty support staff members.
- Managed heavy walk-in traffic and coordinated office visits and meetings.
- Maintained a courteous and professional demeanor at all times in a high stress environment.
- Organized and coordinated incoming and outgoing mail and package deliveries.
- Provided administrative support as needed for attorneys and legal staff.
- Translated forms and documents for bilingual clients.
- Filed all legal paperwork.
- Drafted office correspondence (memos, emails, reminders, and notifications)
- Processed incoming phone calls and directed them appropriately to staff.
- Typing (80 wpm) and data entry
- File maintenance
- Providing high-quality, confidential client and customer service
- Proofreading and editing
- Communicating with clients, attorneys, and guests
- Bilingual writing and speaking (spanish/english)
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