Top 70 Customer Service Jobs That Are Hiring Today

Customer service jobs exist in every industry. If you enter this field, your job will be to work with customers to answer their questions, deal with their complaints, and serve as a  representative to offer information about what your company does and/or sells. Mostly your interactions will be via phone, but customer service representatives also interact with customers over email, live chat, or face-to-face. According to the Bureau of Labor Statistics, although customer service representatives are employed in almost every industry, the majority work in telephone call centers, credit and insurance agencies, banks, and retail stores. Here is a list of titles that fall under the Customer Service umbrella.

Customer Service Job Titles

Call Center Analyst Call Center Coordinator Call Center Director Call Center Manager Call Center Project Manager Call Center Representative Call Center Supervisor Customer Care Coordinator Customer Loyalty Specialist Customer Service Administrator Customer Service Analyst Customer Service Supervisor Client Services Director Client Services Executive Client Services Manager Client Success Director Client Success Manager Client Success Specialist Client Trainer Customer Advocate Customer Development Analyst Customer Development Director Customer Development Manager Customer Development Specialist Customer Program Manager Customer Retention Director Customer Retention Specialist Customer Retention Supervisor Customer Service Account Manager Customer Service Assistant Customer Service Manager Customer Service Representative Customer Service Trainer Customer Solutions Manager Customer Solutions Provider Customer Success Representative Customer Support Engineer Customer Support Project Manager Customer Support Team Manager Director of Customer Relations Director of Technical Support Front End Manager Front End Specialist Greeter Membership Assistant Membership Consultant Membership Coordinator Membership Director Membership Manager Membership Representative Product Trainer Retention Manager Senior Technical Support Engineer Service Delivery Analyst Service Delivery Director Service Delivery Manager Technical Services Coordinator Technical Support Engineer Technical Support Representative Technical Support Team Manager Telephone Operator Telephone Operator Supervisor Ticket Scanner Vice President, Call Center VP Client Services VP Customer Retention Warranty Administrator Warranty Manager Warranty Representative Warranty Technician While the specific duties and traits of customer service representatives vary by industry, the common thread successful employees will have are people skills and an ability to retain and explain large amounts of knowledge about a product or company. Experience using computer software applications is key, and will increase your hireability. In order to enter this field, most jobs require you to have a high school diploma or equivalent. According to BLS, employment of customer service representatives is projected to grow 10 percent through 2024, faster than the average for all occupations, and the median hourly wage for the field is around $15.25.