<h3>Job Description</h3>
Salary: 18.00/hr
TITLE: WARRANTY ADMINISTRATOR
REPORTS TO: SERVICE MANAGER

About George Moore Chevrolet:

Welcome to George Moore Chevrolet located in Jacksonville, Florida. Customer satisfaction has been the cornerstone of our operation since we opened in 1986. We are proud of the community we serve and in return, that community has voted on Bold City Best, Best New Car Dealership! As a sign of our appreciation for the First Coast, it is a core value to give back to our community. Whether it's supporting small businesses or donating to local schools-George Moore Chevrolet is ingrained in the community.
George Moore Chevrolet started serving the Jacksonville area in 1986.  In 2010, we opened in a new location at 10979 Atlantic Blvd, Jacksonville, FL 32225 in the heart of the Arlington automotive community. 
We take pride in our employees. We make sure we employ the best and continue to invest in them. Our well trained staff makes it easy and timely to do business, with each team member bringing a high level of experience and expertise so that we can continue to deliver excellent service. 

PURPOSE OF THE POSITION:

The Warranty Administrator is to accurately check, total and input each repair order, making necessary adjustment to ensure that the dealership receives all of the money it is entitled to and follows all prescribed factory guidelines.

DUTIES AND RESPONSIBILITIES:

<ul>
<li>To be available at all times to report to management on any aspect of this position.</li>
<li>To be available to Service Reps when they are at our Dealership and to have all necessary documents required for Zone authorization.</li>
<li>To keep informed of any changes/revisions in the Policy and Procedure Manual regarding claims and submission of claims (Refer to GM Dealerworld)</li>
<li>To be available and willing to attend any training seminars and/or schooling which may be relevant to Warranty Administration.</li>
<li>To ensure that all owner related cases are followed up with correspondence and documentation of closed cases upon Service Director's comments.</li>
<li>To call the Dealer Business Center (DBC) with any questions that may arise to receive the correct handling of the claim.</li>
<li>To protect the money that the dealership is keeping up to date on current audit procedures.</li>
<li>Fax all invoices and ROs for extended warranties.</li>
<li>All warranty claims completed, posted and processed via GM Dealerworld to divisions for claim payment.</li>
<li>Reconcile credit memos and post upon receiving them, using current schedules.</li>
<li>Reconcile warranty schedules</li>
<li>Correct and make any adjustment concerning rejected claims, and resubmissions of claims when they come in order to maintain the warranty receivables within established guidelines.</li>
<li>Have any claims holding for Zone approval separate with all documentation at all times</li>
<li>Check and verify that part numbers and process correspond with labor if questioned by Zone.</li>
<li>Back flag of technicians per Shop Manager's discretion. To make certain back flags are processed into the current pay period to reflect any adjustments made.</li>
<li>Every Monday, give schedule to the Comptroller and Service Manager and be available for questions regarding status of claims.</li>
<li>Assist in training designated person to act as back-up in the warranty field and to ensure the even flow of operations.</li>
<li>Flag technicians on a daily basis. Run integration report on Wednesday before noon.</li>
<li>Record labor operation codes when shop manager is not available.</li>
<li>Record clear instructions to technicians, specify required labor operations.</li>
<li>Verify technicians attach specific bulletins to the repair orders when required</li>
<li>Document work performed and applicable technical information.</li>
<li>Input Pre-delivery Inspection (PDI) repair orders. Check the GMVIS field found on GM Dealerworld, to ensure PDI claims are installed and paid. Verify the PDI slip and GMVIS field match. If not, the Service Director must be notified.</li>
<li>Maintain warranty schedules</li>
<li>Problem claims solved with proper management.</li>
<li>Input all new hire technician and service advisor information into WINS. (Refer to GM Dealerword)</li>
<li>All warranty claims paid in less than a thirty day period.</li>
<li>Fill in for Service Cashier when needed</li>
<li>Relieve the Cashier for lunch periods</li>
<li>Must be able to communicate with, and take instruction from the Comptroller</li>
</ul>

QUALIFICATIONS:

<ul>
<li>Dealership computer skills</li>
<li>Strong communication skills</li>
<li>Mathematical skills</li>
<li>Detail oriented</li>
<li>Ability to multitask</li>
<li>Extremely resourceful</li>
<li>Inquisitive and intuitive</li>
<li>Professional and personal appearance</li>
</ul>

BENEFITS:

<ul>
<li>Medical, Dental and Vision for Full Time employees working 30 hours or more</li>
<li>401K after 1 year of employment</li>
<li>Longevity Fund/Bonus</li>
<li>1 week of vacation after 1 year of employment and 2 weeks after 2 years</li>
<li>Five paid holidays (New Years Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day)</li>
<li>GM training for all</li>
<li>Closed Sundays</li>
</ul>

WORKING CONDITIONS:

The Warranty Administrator works at a desk in an office setting for most of the shift. S/he will spend several hours inputting information into a computer system and performing other types of paperwork. S/he will be trained on the dealership computer system (Reynolds and Reynolds). S/he will be required to use office equipment such as a computer, calculator, copy machine and fax machine. The employee is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.

Warranty Administrator

<h3>Job Description</h3>
Jim Glover Chrysler Dodge Jeep Ram Fiat is family-owned and the top performing CDJRF dealership in the market!
We are seeking to hire an experienced Automotive Warranty Administrator to process Automotive Warranty Claims from customer vehicles on service and costs from vehicle repairs; Including, preparing, reviewing, completing and submitting factory warranty claims. Applicants should have experience, good customer service and computer skills, and a general knowledge of vehicle mechanical operations. We value our employees and invest in their success!
We offer:
<ul>
<li>Great Salary, Commission positions = Excellent Income!</li>
<li>Training</li>
<li>Medical insurance</li>
<li>Paid vacation</li>
<li>Career advancement opportunities</li>
<li>Employee discounts on vehicles, parts and service</li>
<li>Family-owned and operated with an excellent reputation in the community!</li>
</ul>
Essential Duties - Warranty Clerk:
<ul>
<li>Process all claims by next business day following RO repair order finish date</li>
<li>Handle and resolve all claim corrections and charge-backs</li>
<li>Establish and maintain relations with the dealership employees</li>
<li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li>
<li>Analyze problems, identify trends and develop strategies for maximizing claim process</li>
<li>Flag the technicians for the hours earned on the service they performed</li>
<li>Check each repair order against the vehicles service history to avoid duplicate claims</li>
<li>Provide a weekly report to the service manager regarding claim status</li>
<li>Report any fraudulent manipulation of warranty claims to the General Manager and Dealer Principle.</li>
<li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li>
<li>Assist service consultants in closing all open warranty and extended warranty RO's</li>
<li>Assist service consultants and technicians with any warranty questions</li>
<li>Assist with special projects, audits and reports as requested</li>
<li>Review and manage all aging schedules and reports</li>
<li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li>
<li>Attend all Warranty classes as needed</li>
<li>Any and all other daily duties as assigned by management as this is not an exhaustive list</li>
</ul>
Qualifications - Warranty Clerk:
<ul>
<li>Experience is required</li>
<li>General automotive operational knowledge is required</li>
<li>Good work ethic and computer skills</li>
<li>Excellent customer service and communication skills</li>
<li>A positive attitude and professional appearance</li>
<li>Pleasant, energetic, conscientious, dependable, self-starter with ability to multi-task in a fast-paced environment.</li>
<li>Valid driver's license</li>
<li>High school diploma or equivalent</li>
<li>Must pass pre-employment background check and MVR</li>
</ul>
Training is available.
 We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Salary: $40,000 to $50,000
WPC is looking for experienced Automotive Warranty Administrators Warranty Processing Company, Inc. (“WPC”), has been in business since 1986 and is a national leader in automotive warranty claims administration. Due to our rapid growth, we are currently accepting applications for experienced automotive warranty administrators to work as a telecommuter. WPC provides employees with positive work environment, defined work parameters, and a work life balance making this company a fantastic place to work.
This position requires a minimum of 3 years existing experience in processing automotive warranty claims and exceptional customer service skills.
Core Responsibilities
<ul>
<li>Review all warranty paperwork to ensure proper documentation and verify criteria compliance as required by the dealer and manufacturer</li>
<li>Book and close claims as required by dealer</li>
<li>Utilize technical knowledge to verify proper documentation of repairs for warranty coverage and payment</li>
<li>Remain current on all factory recalls and announcements</li>
<li>Reconcile all warranty receivables, warranty schedules, and work with the dealership accounting department to obtain payments</li>
<li>Maintain all service and customer records as required by the dealer and manufacturer</li>
<li>Complete relevant Manufacturer Certification Requirements as needed</li>
<li>Maintain compliance with all WPC internal policies and procedures</li>
</ul>
Professional Requirements
<ul>
<li>Minimum 3 years of experience</li>
<li>Experience with CDK, Reynolds &amp; Reynolds, Ignite, Dealertrack, Techion, UCS, ASI, Automate and/or similar dealer management system (“DMS”)</li>
<li>Strong customer service skills</li>
<li>Strong communication skills</li>
<li>Able to work well in a team environment</li>
<li>Be a persistent problem solver</li>
<li>Positive attitude</li>
</ul>
remote work

<h3>Job Description</h3>
Primary Responsibilities
<ul>
<li>Review work orders to ensure manufacturer compliance</li>
<li>Return improperly completed work orders to dealer who originated the documents for corrections</li>
<li>Follow policy and procedure guidelines</li>
<li>Review work orders for parts and equipment and determine applicable coverage</li>
<li>Create and monitor warranty claims on multiple vendor sites</li>
<li>Adjust and correct denied claims</li>
<li>Answer phone calls and emails in a timely manner</li>
<li>Attend training as needed to enhance job performance</li>
<li>Other duties as assigned</li>
</ul>
Preferred Qualifications
<ul>
<li>A high school diploma or equivalent</li>
<li>2+ years of experience working in a dealership, preferably with service or warranties</li>
<li>Proficiency with basic computer programs</li>
<li>Excellent communication and organizational skills</li>
<li>Previous office experience</li>
</ul>
Skills
<ul>
<li>Analytical, organized and process driven</li>
<li>Detail oriented </li>
<li>Verbal and written communication skills</li>
<li>Problem solving</li>
<li>Trouble shooting </li>
<li>Customer service </li>
<li>The ability to lift 25 pounds regularly </li>
<li>Time management </li>
<li>Microsoft Office proficient </li>
<li>Ability to multitask</li>
<li>Reliable, positive attitude</li>
<li>Self-motivated</li>
</ul>
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<h3>Job Description</h3>
The Warranty Administrator is responsible for communicating with manufacturers and suppliers, and securing replacement parts and repairs for defective merchandise.
Pay: $17-$20/hour (based on experience) + commission potential for$10k-$20k annually
Job Duties:
<ul>
<li>Review and process warranty submissions in compliance with good accounting practices, company standards and legal requirements</li>
<li>Ensure claim legitimacy and adherence to warranty agreements</li>
<li>Send and monitor return shipment of defective parts, and arrange for the delivery of replacements or receipt of credit</li>
<li>Document and track detail of all transactions, to include dates, responses, payment history and other related information</li>
<li>Ensure claim information and credits are posted accurately and timely, back to warranty schedules, and according to internal accounting procedures</li>
<li>Advise management regularly of any claims which are unusual, aging, or require intervention</li>
<li>Analyze claims denied by the manufacturer/supplier and, if applicable, resubmit them or obtain authorization for cancelation</li>
<li>Provide excellent customer service; answer questions and explain warranty coverage; conduct research and follow up as necessary</li>
<li>Assist coworkers with a variety of departmental projects during busy times</li>
<li>Back-up support for Service Advisors based on the needs of the department as determined by the Service Manager </li>
</ul>
Qualifications:
<ul>
<li>High school diploma</li>
<li>1-2 years proven accounting, clerical and data entry experience</li>
<li> Previous warranty experience helpful</li>
<li>RV or Technical knowledge preferred</li>
</ul>
Competencies: 
<ul>
<li>Ability to structure and process quantitative and qualitative data and draw conclusions</li>
<li> Excellent computer and data entry skills</li>
<li>Working knowledge of dealer software</li>
<li>Detail oriented and well organized</li>
<li>Ability to work in a collaborative team, in a fast-paced environment</li>
<li>Experience in following verbal and written guidelines to perform job functions</li>
</ul>
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kbbsou3OnO

<h3>Job Description</h3>
Southern 441 Toyota is one of the region’s best dealerships. Our team enjoys consistent training programs for accelerated growth, a fantastic culture with a fun and vibrant environment that promotes a winning team. We believe in promoting from within so there are always opportunities for advancement, the company-wide focus is to help you grow both personally and professionally while adding value. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!
We are seeking a detail-oriented Warranty Administrator to join our dynamic service team. In this role, you will play a vital part in ensuring a seamless customer experience by processing warranty claims, maintaining accurate records, and working closely with manufacturers to secure reimbursements for our dealership.
Responsibilities:
<ul>
<li>Review and process warranty claims accurately, ensuring they comply with manufacturer guidelines.</li>
<li>Submit warranty claims to manufacturers promptly and efficiently for reimbursement.</li>
<li>Follow up with manufacturers to track claim progress and resolve any outstanding issues.</li>
<li>Maintain meticulous records of all warranty work performed, including parts, labor, and claim status.</li>
<li>Verify warranty coverage for customers and explain the terms of their warranty.</li>
<li>Collaborate with the service team to arrange warranty repairs and schedule appointments.</li>
<li>Track and order warranty parts, ensuring timely availability and avoiding delays.</li>
<li>Stay up-to-date on manufacturer warranty policies, procedures, and bulletins.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Previous experience in an automotive service environment preferred.</li>
<li>Strong knowledge of automotive parts and repair procedures is a plus.</li>
<li>Excellent organizational and time management skills with attention to detail.</li>
<li>Ability to multitask and prioritize in a fast-paced setting.</li>
<li>Proficient with computers and dealership management systems.</li>
<li>Customer-focused with strong communication and problem-solving skills.</li>
</ul>
Benefits:
<ul>
<li>Medical, Dental, &amp; Vision Insurance</li>
<li>Basic Life Insurance</li>
<li>401(k) Savings Plan</li>
<li>Opportunities for Advancement</li>
<li>Work Life Balance</li>
<li>Virtual Academy</li>
<li>Skill Development Plan</li>
</ul>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

<h3>Job Description</h3>
Job Summary:
Responsible for overall warranty operations of the branch
Responsibilities:
• Develops proper warranty procedures in accordance with manufacturer guidelines
• Provides warranty policy training to appropriate branch employees and customers in conjunction with manufacturer representatives
• Evaluates and tracks the warranty services offered and performed
• Provides extended warranty data and pricing to sales department in accordance with manufacturer guidelines
• Ensures warranty literature and reference material is current and distributes information to appropriate branch employees
• Prepares reports, initiates warranty campaigns and other campaigns designed to maintain and increase the profitability of the service department
• Purchases extended warranties
• Processes all manager approved policy adjustments
• Receives, evaluates and processes warranty claims in a timely manner following the closing of work orders
• Tracks manufacturer turn-around time on warranty claims
• Obtains credits from manufacturers
• Performs other duties as requested by manager
• Develops good working relationships with internal customers and manufacturer representatives
Education/Experience/Skills:
• Experience in Turf and Tractor sales preferred
• Excellent customer service skills
• Proficient computer skills

<h3>Job Description</h3>
Factory Direct Marine &amp; RV is seeking a Warranty Clerk. 
Job Description
-Full time position responsible for successful operation and accountability for scheduling, processing
to completion, warranty and exceptional customer service.
Qualifications:
-Minimum of 1 to 3 years RV experience. Customer relations ability, ability to plan and control,
product knowledge, administrative skills to include computers, problem solving ability, multitasking.
Job Requirements
-Answer telephones and assist customers with questions about unit and technical questions as needed.
-Manage work orders on a daily basis through proper Work Order Management.
-Follow the FDMRV check-in procedure when dropping off new units.
-Process the customer’s work order efficiently through the Shop, Warranty and Parts
-Develop and maintain high morale with team members throughout all departments.
-Schedule work orders to technicians ensuring, that by 8:30 am daily, all work is properly routed and staged for each technician.
-Improve efficiency of technicians by pre-planning all work and monitoring daily productivity levels.
-Process all warranty claims within 24 hours of receiving the pcc’s.
-Once warranty is approved, re-schedule work back to shop for completion.
-Finalize all warranty in a timely manner keeping the warranty clerk screen current at all times.
-Follow-up with technicians to ensure all warranty parts are tagged and returned.
-Send all warranty part returns to the parts department for proper shipping returns.
-Keep and maintain a safe work environment and ensure compliance of all OSHA regulations.
-Check all work to ensure that the quality of work performed is satisfactory and signed off.
-Close all work orders immediately after inspection of the completed work and all retail money is collected prior to customer taking vehicle.
-Obtain customer signatures on all repair orders and warranty claim forms when applicable
-Work a minimum of 45 hours during each pay period; less any approved and paid time off.
-Additional responsibilities as required or directed.
Benefits:
-401k
-Health, vision, and dental insurance
-Paid time off
It's easy to apply, so apply today!
At Factory Direct Marine &amp; RV we take security and protection of your personal information very seriously. Please be aware of individuals that might approach you by falsely presenting themselves as our employees or representatives. Under this false pretense, they might try to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities on our behalf.
Factory Direct Marine &amp; RV will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. If you are being asked to pay for equipment fees or some other deposit or application processing fee, even if claimed you will be reimbursed, this is not Factory Direct Marine &amp; RV . These claims are fraudulent, and you are strongly advised to exercise caution when you receive such an offer of employment.
The offer or claim will probably be in the form of an email sent from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Factory Direct Marine &amp; RV rise email address = (@FDMRV.COM). Please take extra caution while examining such an email address, as the scammers may misspell an official Factory Direct Marine &amp; RV email address and use a slightly modified version duplicating letters.
Factory Direct Marine &amp; RV will not be held liable or responsible for any claims, losses, damages or expenses resulting from the scammers. If you suspect a position is fraudulent, please contact Factory Direct Marine &amp; RV Talent Acquisition aT <a href="mailto:Bjones@fdmrv.com" target="_blank">Bjones@fdmrv.com</a>. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.
NEVER:
<ul>
<li>Never provide personal or bank information over email or phone</li>
<li>Never take cashier's checks or money orders as a form of payment, as your bank will hold you accountable for any bounced checks.</li>
<li>Never wire funds to an employer.  Any employer who requests wire funds is a scam.</li>
<li>Never apply for a job listed by someone from another country.</li>
<li>Never apply for a job with someone who indicates they are away on business or out of the country and need someone to begin with right away.</li>
<li>Never agree to a background check unless you have met employer in person, and do not provide your personal information over email or phone.</li>
<li>Never apply to a position that is emailed to you unsolicited.</li>
</ul>

<h3>Job Description</h3>

Applicants should have warranty or mechanic experience, preferably diesel mechanic and heavy truck warranty experience.
McCandless Truck Center is one of the region's premier Commercial Truck Sales &amp; Leasing Dealerships, proudly serving the Aurora area for many years. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We're interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers! 
What We Offer:
<ul>
<li>Health Insurance - 80% of employee premiums are company paid! </li>
<li>Free Dental &amp; Vision insurance for employees! </li>
<li>Life Insurance Policy </li>
<li>401(k) plan with company match </li>
<li>PTO and Vacation Days </li>
<li>Training </li>
<li>Fantastic Culture and Work Environment </li>
</ul>
SUMMARY
Prepares, records, submits, maintains, and files warranty claims to the factory and/or distributor and reconciles them accordingly. Reads, studies, learns and understands warranty rules, policies, and applies them to claim to ensure claim meets all standards prior to submittion to manufacturer.
Qualified candidates are required to possess and maintain the following characteristics:
POSITIVE ATTITUDE, CUSTOMER FOCUS, OPEN TO CHANGE, TEAM PLAYER, ACCOUNTABLE, SELF-MOTIVATED, RELIABLE (GOOD ATTENDANCE).
QUALIFICATIONS to perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPUTER SKILLS 
Internet Savvy, Email (MS Outlook), Microsoft Word, Microsoft Excel, Data Entry, Ten-Key, Excede (Business System) experience desired. Mechanical experience, or at least 12 months filing vehicle warranty claims for any manufacturer. 
PROBLEM SOLVING SKILLS
Able to research issues to determine cause and develop or recommend a solution.
ESSENTIAL DUTIES
Essential Duties include the following. Other duties may be assigned.
<ul>
<li>Processes warranty claims and invoices for all locations and departments (Service, Body Shop, or Parts Departments) on a timely basis for each franchise or distributor.</li>
<li>Work with the Warranty Manager, Service Managers, and Service Office staff at all locations to ensure timely and accurate processing and reconciliation of warranty claims.</li>
<li>Compiles, Maintains, Tracks, Files, and/or Scans all warranty paperwork to ensure proper documentation and data retention.</li>
<li>Works with the Warranty Manager to verify and insure compliance with warranty policies and criteria required by factory or distributor.</li>
<li>Reconciles all warranty receivables with payments through the appropriate accounting schedule.</li>
<li>Refile, appeal, or amend rejected claims promptly or obtain authorization to write them off.</li>
<li>Follow up on payment of outstanding claims.</li>
<li>Assists in the tracking of warranty parts by ensuring that warranty parts are being turned in, tagged, labeled, handled, and stored properly.</li>
<li>Works with the appropriate staff at each location to ensure warranty parts are shipped to the factory, distributor, or are scrapped in a timely manner.</li>
<li>Keeps informed of all factory warranty processes and procedures, active recalls/AFC’s, and service/warranty bulletins.</li>
<li>Assists with the cashier and telephone duties as needed.</li>
<li>Assists with any clerical or administrative needs as directed by the warranty manager, Director of Parts and Service Operations, Secretary Treasurer, or the controller.</li>
<li>Maintains a professional appearance and a neat work area.</li>
<li>Performs other duties as assigned.</li>
</ul>

EDUCATION and/or EXPERIENCE
<ul>
<li>High school diploma or general education degree (GED)</li>
<li>One-year of relevant experience and/or training; or equivalent combination of education and experience.</li>
</ul>

LANGUAGE SKILLS
<ul>
<li> Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</li>
</ul>

MATHEMATICAL SKILLS
<ul>
<li> Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li>
</ul>

REASONING ABILITY
<ul>
<li> Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.</li>
</ul>

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; use hands to finger, handle, or feel; and climb or balance

<h3>Job Description</h3>
Warranty Administrator
Join Orange EV, a fast-growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line. 
Position Summary
The Warranty Administrator will report directly to the National Service director and support both internal and external Warranty repair claims. The Warranty Administrator will collaborate with the entire Service team in addition to Orange EV customers to ensure that Warranty repairs are correctly submitted, processed, and paid.

Position Responsibilities
<ul>
<li>Review, correct, apply labor codes, and submit all Warranty Service Tickets</li>
<li>Set internal processes and train Technicians, Supervisors how to properly populate Service Ticket fields</li>
<li>Help to develop external processes and training for third parties and customers submitting Warranty claims</li>
<li>Maintain asset Warranty schedule for the entire fleet</li>
<li>Own reporting of Warranty claim data</li>
<li>Lead the Service Data Tracking tool management, issue resolution, and new feature request</li>
</ul>
Position Qualifications
<ul>
<li>Experience managing large continuous data sets</li>
<li>Experience working with or around Class 8 vehicles or other heavy equipment</li>
<li>Experience managing and servicing warranties</li>
<li>Ability to handle many functions at one time and adjust to rapidly changing priorities</li>
<li>Ability to execute and follow through on instructions given by supervisor </li>
<li>Knowledge of computer, MS Word, and MS Excel programs</li>
<li>Ability to articulate clearly when writing including composition, spelling and punctuation </li>
</ul>
Ideal Candidates Will Also Have
<ul>
<li>Experience with ERP systems</li>
<li>Experience with Salesforce</li>
<li>Related technical degree</li>
</ul>

Orange EV is an Equal Opportunity Employer and seek diversity in candidates for employment. 
EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity

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