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<h3>Job Description</h3>
Salary: 70k+ DOE
POSITION TITLE:  LEGAL ASSISTANT

POSITION SUMMARY:  Under general supervision, supports the delivery of quality legal services to clients by providing secretarial services and administrative assistance to attorneys, performing complex and specialized secretarial and clerical tasks, and working collaboratively and cooperatively with others in a team-oriented environment.  This position supports a set of attorneys as a primary assignment and provides back-up secretarial assistance to other attorneys as assigned.
ESSENTIAL FUNCTIONS:  Essential functions include the following responsibilities.  Regular and predictable attendance is an essential function of the job.
<ol>
<li>Prepares Documents:  Using word processing and document management software, the Legal Assistant prepares and processes correspondence and memoranda as well as complex legal documents according to the requirements set by each practice group and firm policy.  Composes and drafts routine cover letters and documents.  Proofreads documents and checks for appropriate formatting, spelling, and grammar.  Prepares revisions and redlines documents as directed.  Prepares documents for e-filing as </li>
</ol>
required.
<ol>
<li>Processes Mail:  Reviews and routes incoming mail and fax communications.  Prepares and processes outgoing mail, faxes, and email, arranging for specialized mail or messenger services as required.  Ensures that all attachments, exhibits, and enclosures are included.  Coordinates activities with the mailroom as needed.</li>
</ol>
<ol>
<li>Maintains Calendar:  Maintains and updates the calendars for assigned attorneys and paralegals, including meetings, appointments, due dates, and marketing activities.  Prepares dockets, email reminders and other follow-up methods to keep attorneys and paralegals current on all matters and deadlines.</li>
</ol>
<ol>
<li>Maintains Files:  Maintains paper and electronic files in compliance with current policies.  Works with the records staff to create and maintain client files and indexes.  Marks case or matter related documents as needed with filing instructions to ensure proper filing.  Prepares files documents with instructions to ensure proper filing and scanning.  Performs routine filing and retrieves files as needed.</li>
</ol>

<ol>
<li>Coordinates Financial Functions:  Prepares expense reimbursement and disbursement requests.  Prepares billing letters and coordinates client billing matters with the billing staff in the Accounting Department.</li>
</ol>
<ol>
<li>Provides Administrative Support:  Prepares and processes new matter forms.  Receives and screens phone calls and takes messages as required.  Receives and directs clients and visitors.  Coordinates travel arrangements, prepares itineraries, and prepares travel expense reports.  Schedules meetings and arranges for conference rooms and meals.  Maintains and updates contact names and addresses in the contact database.  Communicates effectively with clients and with others in the firm.  Is proactive in anticipating the business needs of the assigned attorneys; plans and meets deadlines.  Is available as needed during trial.</li>
</ol>
<ol>
<li>Cooperates with Team Efforts:  Proactively demonstrates effective teamwork and assists other legal assistants as time permits.  Serves as a back-up legal assistant to assigned attorneys as required.  Works cooperatively with other departments and individuals in the firm.</li>
</ol>

<ol>
<li>Other:  Performs other related secretarial and administrative duties as assigned.  Occasional overtime work may be required.  Accepts re-assignments as deemed necessary by management.</li>
</ol>

QUALIFICATIONS AND REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the education, experience, skills, knowledge, and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
<ul>
<li>Experience:  At least two successive years of legal assistance is required; prior experience in civil law is desirable.</li>
</ul>
<ul>
<li>Knowledge, Skills, and Abilities:</li>
</ul>
<ul>
<li> Demonstrated knowledge of legal terminology, documents, and processes. </li>
<li> Familiarity with court rules and deadlines on local, state, and federal levels.</li>
<li> Proficient in the use of Microsoft Office (Word, Outlook, and Excel), and database/client relationship management software. </li>
<li> Experience with e-filing in Oregon for state and federal courts. E-filing experience in Washington desirable.</li>
<li> Excellent communication skills, both written and verbal; demonstrated understanding of correct grammar, spelling, and punctuation.</li>
</ul>

<ul>
<li> Strong organizational skills, interpersonal skills, and attention to detail. </li>
<li> Proven ability to prioritize, manage time, and multitask effectively. </li>
<li> Ability to work effectively and proactively within a team environment and independently as required.</li>
<li> Initiative, flexibility, resiliency, and a willingness to adapt to change.</li>
</ul>
<ul>
<li>Physical Demands:  The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to use a telephone, computer keyboard and mouse; reach with hands and arms; talk and listen.  The employee is frequently required to walk and sit, as well as to lift and carry objects such as books and files weighing up to 15 pounds.  The employee is occasionally required to stand, stoop, or kneel.  Specific vision abilities required by this position include close vision and the ability to adjust focus.</li>
</ul>
<ul>
<li>Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, and  indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.</li>
</ul>

SCOPE OF JOB DESCRIPTIONS AND MODIFICATIONS:  This job description describes the general nature of the job and does not represent that all such duties will be performed by all individuals who hold the job.  This job description does not limit the tasks that an employee may reasonably be requested to perform and in no way alters the firm’s at-will employment policy.  Changes to this job description may be made at the discretion of the firm.  Any substantive revisions to this job description require the approval of the director of human resources.

The Firm's Expectations of Employees:
Cosgrave Vergeer Kester LLP's goals are to provide the highest quality of legal services to our clients, within the area of our expertise, for fair and reasonable compensation; and to earn and maintain the respect of our clients, the courts, our colleagues, and the community. 
To accomplish these goals the firms expects that our employees will:
<ul>
<li> Be guided by the highest ethical and professional standards;</li>
<li> Achieve and maintain excellence in their respective fields;</li>
<li> Operate efficiently, so as to keep the cost to our clients as low as reasonably possible;</li>
<li> Maintain a congenial atmosphere that encourages cooperative effort;</li>
<li> Support your self-directed work team’s efforts to coordinate workflow within the office.</li>
<li> Recognize and fulfill its obligations to the community and to the legal system, as well as to our clients; and</li>
</ul>
Always keep in mind that, while the firm must be profitable to exist, our ultimate function is service rather than profit.
REPORTING RELATIONSHIPS:  On a day-to-day basis, works under the direction of the attorneys and paralegals to whom the assistant is assigned.

Legal Assistant

<h3>Job Description</h3>
Salary: $55,000 to $65,000
WHO WE ARE
Founded in 2010, Up2Us Sports is a national nonprofit organization. Our sole focus is to provide coaches with a pathway to utilize sports to transform the lives of America's most vulnerable youth, and the communities they live in. Up2Us Sports is based on a simple premise: Highly trained coaches can be among the most transformative adults in young people's lives and inspire their success on the field, in the classroom, and in life.

ABOUT THE ROLE
The Senior Program Director position is based in Philadelphia and oversees the coordination, administration, and all essential functions of the Up2Us Coach Program, including the supervision of Philadelphia-based staff members. 

BENEFITS
<ul>
<li>Competitive salary based on experience. </li>
<li>403(B) plan with a 100% employer match up to 3%</li>
<li>Insurance Coverage:</li>
</ul>
-Medical, Dental, and Vision options for staff and their family members
- Flexible Spending Account and Dependent Care Account options
-100% Employer-Paid Basic Life Insurance
<ul>
<li>Additional benefit options, which includes: pet insurance, voluntary life insurance, legal &amp; ID theft protection, and transit pre-tax benefits.</li>
<li>Cell phone reimbursement per pay period</li>
<li>Generous Paid Time Off policy</li>
<li>15 to 30 PTO days per year based on length of employment</li>
<li>11 Paid Holidays</li>
<li>Holiday Break: Paid time off between Christmas Eve and New Year's Day</li>
<li>Excellent work life balance and flexible work schedules</li>
<li>Every Friday is a half day &amp; the last Friday of every month is a day off</li>
<li>Hybrid work from home and office model. Tuesday, Wednesday, and Thursday are required in-office days.</li>
<li>Strong commitment to inclusion, diversity, equity, and access</li>
<li>A dynamic, fun, exciting, and flexible work atmosphere with a team of professionals dedicated to supporting underserved youth through sports</li>
</ul>

KEY RESPONSIBILITIES
Staff Support
<ul>
<li>Coach and mentor staff as appropriate to improve performance and professional skills.</li>
<li>Implement the performance management process for all staff, including conducting anuaal performance reviews.</li>
<li>Ensure that all staff members receive an orientation to the organization and that appropriate training is provided.</li>
<li>Report and communicate to the Assistant National Director, Up2Us Coach, about staff discipline, when necessary, using appropriate techniques.</li>
<li>Provide oversight of regional spreadsheets, compliance measures, and data.</li>
<li>Recruit, interview, and select staff with appropriate skills and personal abilities (when required).</li>
<li>Ensure program staff act in accordance with program expectations and values as it relates to host site and service member experience.</li>
<li>Collaborate with the Assistant National Director, Up2Us Coach, to develop and facilitate ongoing professional development sessions for program staff.</li>
<li>Provide ongoing oversight of all programmatic functions within assigned markets.</li>
</ul>
Program Leadership &amp; Strategy
<ul>
<li>Collaborate with the Assistant National Director, Up2Us Coach, and the Senior National Director, AmeriCorps Programs, to create and implement a strategic plan for growing Up2Us Sports coaching in new and existing markets.</li>
<li>Oversee and participate in partnership outreach calls and relationship management.</li>
<li>Participate in the development of project plans and high-level strategy to align the AmeriCorps Coach Program with the requirements of national service.</li>
<li>Monitor structure of Up2Us Coach program as it relates to the needs of coaches and their local programs.</li>
<li>Coordinate with the Operations department to streamline, standardize, and formalize processes and procedures for the Coach Program.</li>
<li>Participate and co-facilitate bi-weekly coach team calls.</li>
</ul>
Planning and Organization
<ul>
<li>Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization. </li>
<li>Develop new initiatives to support the strategic direction of the organization. </li>
<li>Ensure that program activities operate within the policies and procedures of the organization. </li>
<li>Ensure that program activities comply with all relevant legislation and professional standards. </li>
<li>Develop forms and records to document program activities as needed.</li>
<li>Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization.</li>
<li>Travel may be required on an as-needed basis, no more than 10% of your work time.</li>
<li>Other duties as determined by your supervisor.</li>
</ul>
QUALIFICATIONS
<ul>
<li>A minimum of 5 years of experience in a nonprofit or similar (academic or government) management position.</li>
<li>Bachelor's degree preferred.</li>
<li>A strong understanding of both theory and practice of sports-based youth development.</li>
<li>Experience in managing a highly qualified team of professionals.</li>
<li>Significant experience in working with underserved children and youth in sports programs in diverse communities.</li>
<li>Experience in collaborating among various stakeholders.</li>
<li>Ability to liaise among staff, coach force, local organizations, and others.</li>
<li>Ability to multitask efficiently and manage programs at multiple remote locations.</li>
<li>Superior interpersonal, verbal, and written communication skills.</li>
<li>Computer literacy and well-developed technology skills.</li>
</ul>
 Equal Employment Opportunity Employer
UP2US Sports does not discriminate based upon race, ethnicity, religious creed, color, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, sexual orientation, marital status, age, status as a protected veteran, status as an individual with a disability, medical condition, or any other category protected by applicable federal and state law.

All resumes must be accompanied with a cover letter.

Senior Program Director, Philadelphia

<h3>Job Description</h3>
Salary: 70,000/year
Job Title:  Regional Director
Reports to:  Director of Mental Health Programs
Job Summary
Provide management leadership to ensure delivery of quality, cost effective clinical services.
Essential Duties and Responsibilities 
<ol>
<li> Provide leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.</li>
<li> Conduct marketing to increase community awareness of CFGC. Educate community and partners of the array of services provided through the agency. Marketing occurs in the community, face to face, by scheduled appointments unless otherwise specified by Director Mental Health Services or other Senior Management Team.  </li>
<li> Serve as CFGC liaison to area committees and initiatives to promote visibility and accessing of services as needed. </li>
<li> Provide site(s) management of daily functions necessary for clinic productivity.</li>
<li> Provide direct supervision for all assigned employees including LPHA’s, QMHP-CS, MH interns, and front office personnel. Complete and ensure the following tasks, in each location, are completed timely, fully and according to company policy: </li>
</ol>
<ul>
<li> Billing Log(s) Submission/Auditing</li>
<li> Clinical Documentation Auditing (internal/external)</li>
<li> Tracking Authorizations for Services (all Payers) </li>
<li> Caseload Management </li>
<li> Completion of all reports provided to include authorization, missing notes, missing times, etc. </li>
<li> Mileage/Expense Report Auditing</li>
<li> Sign off on Medical Record Requests </li>
</ul>
<ol>
<li> Provide leadership through individual meetings with each assigned employee (minimum of one meeting per month) and team meeting/training a minimum of one meeting per month, per clinic. Documentation of each meeting is due to Director no later than one week following the meeting. </li>
<li> Coordinate in-service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assist in providing training and orientation for all job duties for new hires in clinical services. </li>
<li> Perform duties without violating any ethical codes, state or federal codes or requirements</li>
<li> Maintain all case records (notes, treatment plans, etc.) in accordance with agency standards. </li>
<li> Document with the understanding that all clinical notations are considered legal documents and can be used in the court of law. All documentation should be true and accurate and under no circumstance falsified in any manner.</li>
<li> Utilize client tracking system(s), Medi Soft and other systems, as required, to ensure increase in productivity and assure accurate collection, reporting and analysis of client services and billing transaction entries. </li>
<li> Maintain professional certification and/or licensure, as this applies.</li>
<li> Provide and maintain a valid driver’s license and copy of current auto liability insurance.</li>
<li> Ensure you have access to reliable transportation in order to complete job responsibilities.</li>
<li> Must have a working phone to provide services and be eligible for phone reimbursement.</li>
<li> Other administrative duties as assigned by the Director of Mental Health Programs.</li>
</ol>
Education and/or Work Experience Requirements
<ol>
<li> Education: Must possess a minimum of a bachelor’s degree in rehab counseling, psychology, social work, or related field as specified in the Texas Administrative Code for QMHP qualifications.</li>
<li> Skills: Should possess intermediate to advanced therapeutic skills, oral and written communication skills, ability to prioritize and organizational skills. Understanding of mental health diagnoses, treatment, documentation, insurance and managed care, and ethical standards of care, as well as experience providing direct services. Understanding of the agencies array of services in order to appropriately market within the community. Must be goal oriented, motivated, and capable of working independently and using good judgment in accordance with all current federal and state laws, as well as CFGC Policies and Procedures, including the safeguarding of confidential healthcare information and compliance with the Health Insurance Portability &amp; Accountability Act (HIPAA). Must possess a strong understanding and ability to work with diverse populations including various cultures, racial groups, and socio-economic levels. Must have, at minimum, an intermediate working knowledge of Microsoft Office Products (Outlook, Excel, Word, and PowerPoint). Should have the ability to relate to consumers, employees, and the general public in a professional and managerial manner. Ability to follow verbal and written instructions.</li>
<li> Experience: Must have a minimum of three years of experience working with people with SPMI, and must demonstrate adequate performance of leadership duties. Prefer training in child and/or adult counseling, and family dynamics. </li>
</ol>
Physical Requirements:

<ol>
<li> Employee must be able to frequently (up to 65% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).</li>
<li> Must be able to frequently (up to 65% of the time) talk, listen and speak clearly in person and via telephone. </li>
<li> Must be able to push, pull, lift and/or carry up to 10 lbs. in weight on occasion (up to 35%). </li>
</ol>

Regional Director

<h3>Job Description</h3>
Salary: $25.70 per hour


Resident Service Coordinator

Location:  Village Oaks - Baltimore, MD


Resident Service Coordinator Introduction:
Resident Service Coordinators proactively educate and provide referrals and services to residents that include frail and at-risk residents in Affordable/ HUD subsidized housing. Resident Service Coordinators empower residents to live independently and exercise an individual’s Right to Self Determination. Resident Service Coordinators provide residents with quality federal, state and community-based referral services that meet resident needs to successfully age in place. It is essential that a Resident Service Coordinator demonstrates exemplary customer service and social service skills, as the Resident Service Coordinator is often the liaison between residents, the community and community service providers. Personal and interpersonal professional skills build strong relationships with community service providers to ensure clients receive the most appropriate services to meet resident needs. Resident Service Coordinators will conduct comprehensive non-clinical intake and assessments of residents to assess for wellness and social needs, and connect residents with appropriate providers and services. Resident Service coordinators help residents to identify, access, and coordinate services (such as personal care services), and will provide follow-up monitoring of those services to include follow-up communication with service providers. Resident Service Coordinators must be able to apply critical thinking skills, work independently at work locations and demonstrate autonomy.

I.  CORE FUNCTIONS OF A RESIDENT SERVICE COORDINATOR INCLUDE, BUT ARE NOT LIMITED TO:
<ul>
<li>Conduct comprehensive, non-clinical assessments of residents for wellness and social needs.</li>
<li>Help residents to identify, access, and coordinate services (such as personal care services), to include monitoring of services provided and follow-up communication with service providers.</li>
<li>Monitoring the receipt and follow through of services, to include encouraging and motivating resident engagement with providers and participation in their own care/services management.</li>
<li>Proactively developing and arranging of educational/preventative health programs and services for residents.</li>
<li>Develop and sustain partnerships with the Area Agency on Aging, the Aging &amp; Disability Resource Connection, community-based supportive service providers and other community stakeholders where available.</li>
<li>Maintain an up-to-date resource directory with all local service providers.</li>
<li>Exercise professionalism within the property management team through excellent communication and customer service skills.</li>
</ul>


II.  DAILY ADDITIONAL RESPONSIBILITIES AND EXPECTATIONS:
<ul>
<li>Manage and maintain daily online time card entries</li>
<li>Meet and maintain strong partnerships with property management</li>
<li>Attend monthly department meetings</li>
<li>Utilize online documentation program and document resident case management service daily</li>
<li>Understand and be able to navigate local, state and federal benefits and entitlements</li>
<li>Adhere to HUD required CEU and training requirements</li>
<li>Must be able to travel locally and attend annual conferences (Note: Some may require air travel)</li>
<li>Must have a valid driver’s license and reliable transportation (Note: non reimbursable local offsite community networking is required)</li>
<li>Adhere to Quality Assurance guidelines, recommendations, and HUD reporting requirements</li>
<li>Meet Quality Assurance established standards of practice</li>
</ul>

III.  OTHER RELATED DUTIES:
<ul>
<li>Resident Service Coordinators may be asked to participate in additional duties by their supervisor that directly relate to the service coordination unit and/or other duties as assigned.</li>
<li>Resident Service Coordinators will report to a Regional Supervisor and follow Quality Assurance recommendations and guidelines under the direction of the department Director</li>
<li>Resident Service Coordinators are required to adhere and acknowledge documents below:  - NHE Employee Handbook   - HUD’s Service Coordinators in Multifamily Housing Program Resource Guide  - NHE Quality Assurance Documentation Reference Guide  - NHE Resident Service Coordination Policy and Procedure Manual</li>
</ul>

IV.  REQUIRED MINIMUM QUALIFICATIONS: The minimum requirements for service coordinators in multifamily housing are a bachelor’s degree in social service related field (or meet HUD required work experience), knowledge of and training in elderly and disability services, knowledge of referral processes, demonstrated working knowledge of local services for the elderly and people with disabilities, and two or three years of social service delivery experience. It is preferable for service coordinators to have direct experience working with elderly populations or persons with disabilities. Training in cultural competency and bilingual skills are also assets for many service coordinator positions.


V.  OTHER KNOWLEDGE, SKILLS AND ABILITIES:
Language &amp; Writing Skills Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and residents.

Mathematical Skills  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals; Ability to calculate figures and amounts such as discounts, interest, and percentages.

Reasoning Ability  Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Critical decision making and application of service coordinator code of ethics is an essential standard of practice and must be embraced, practiced and applied in all professional relationships with residents, customers, and peers.

Physical demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

VI.  WORK ENVIRONMENT: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

VII.  PHYSICAL DEMANDS  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; talk or hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 25 pounds. Climbing stairs is required occasionally. Specific vision abilities required by this job include close vision acuity including ability to view a computer terminal and read, and prepare and analyze data and figures, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

VIII.  POLICIES AND PROCEDURES The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.


BENEFITS

All full-time employees are eligible to participate in our benefits program.  NHE offers:

<ul>
<li>HDHP Health Insurance Plan</li>
<li>PPO Health Insurance Plan</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Short-Term Disability</li>
<li>Long-Term Disability</li>
<li>Group Life Insurance</li>
</ul>
<ul>
<li>Health Savings Account (offered for HDHP plan)</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employee Assistance Program (EAP)</li>
<li>401k Retirement plan</li>
<li>12 Paid Holidays (includes Birthday Holiday)</li>
<li>Up to 130 hours of PTO</li>
</ul>



About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification. 

Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.


EOE

Resident Service Coordinator

<h3>Job Description</h3>
Salary: $87,000-$95,000
Job Title: Quality Assurance Manager
Department: Compliance &amp; Quality Assurance
Reports To: Director of Compliance &amp; Quality Assurance
Hours: Full Time, 40 hours (M-F; Occasional evening and weekend work required)
FLSA Status: Exempt, 
Employment Type: Contract to Hire
Field-Based: No, but regular travel between the Torrance and Glendale offices will be required. 

About Us: Counseling4Kids (C4K) has been serving children and families for over 20 years. We were founded with the goal of providing mental health services to children in Los Angeles County’s foster care system. We responded to the immense need for mental health services to help these children heal from the abuse and neglect they had suffered. Initially, the C4K treatment program had eight therapists providing services for 25 clients. Our range of services include: individual therapy, family therapy, psychological evaluation, medication support, case management and referral to community resources. C4K is currently in a transformation state as we are looking to build a large team of highly skilled, licensed therapists providing assessments and weekly therapy to children and youth. Our goal is to create an agency that provides quality services to the community. You can be a part of this vision by joining our team.  

Why Work for Counseling4Kids? Our success depends on attracting and retaining a diverse range of people who are committed to excellence, making a positive impact in the lives of children and families, and the overall promotion of healing. C4K strives to foster a community of respect, teamwork, growth and fun. In addition, we are able to offer our talented staff several benefits including but not limited to: Fully paid employee medical, dental and vision; Supplemental Insurance; Retirement plan matching up to 5%; and generous paid time off. If that weren’t enough we also offer several perks such as; time off to volunteer; access to discounted fun; lunch and learn sessions; fun team-building exercises; community networking opportunities; mileage and expense reimbursements; and CEUs, compliance and professional development access via Relias training portal and other community resources.

About the Role: This is for a contracted employee role, with an expected duration of six (months). At the end of the contracted period of employment, job performance, attendance, attitude and overall interest in the job will be assessed in a performance evaluation to determine if an offer of full-time at will employment will be made, if the contract period will be extended, or if the contract will be ended without further offer of employment. 

Job Summary:
The Quality Assurance Manager is responsible to the Director Compliance &amp; Quality Assurance for general program support duties in line with the stated policies and procedures of C4K. The Quality Assurance Manager will support the Director in managing all related activities, including oversight of claims and billing and implementation of related policy and procedure changes. In addition, they will work with the Director to in the planning, development, implementation and coordination of agency-wide policies and programs that will contribute to its overall success and will work on special assignments upon the request of the Clinical Program Director or Chief Executive Officer. They use independent judgment and discretion to perform complex program reviews and analysis that support contract compliance and program performance, adhere to chart and program documentation requirements, program reporting and preparation for agency audits.  This includes managing all documentation, quality improvement, outcome measurement and statistical analysis for departments.  They shall perform the duties below.
ESSENTIAL FUNCTIONS: 
Quality Assurance/Quality Improvement
<ol>
<li>Uphold the mission and core values of Counseling4Kids.</li>
<li>Oversee agency’s Utilization Review program, including organizing and supervising regular chart reviews and implementing any necessary procedural changes or trainings resulting from chart review results. </li>
<li>Provide coaching and support to direct reports, via weekly supervision, evaluation of performance, and progressive disciplinary action, if needed.</li>
<li>Support the Director of Compliance in Quality Assurance in overseeing the agency’s Quality Assurance and Quality Improvement program in line with Los Angeles County DMH’s procedures and contractual requirements, including the following:
<ol>
<li>Facilitate regular QA/QI committee meetings </li>
<li>Recommend and implement policy changes within the Clinical Department and agency-wide </li>
<li>Review and evaluate the results of quality improvement activities </li>
<li>Institute needed quality assurance and quality improvement actions, projects, and procedures</li>
<li>Monitor service delivery, including client satisfaction and service capacity. </li>
<li>Maintain agency policies and procedures manual. </li>
</ol>
</li>
<li> Mentor and support Quality Improvement Coordinators in orientation and ongoing training of new clinical staff on the clinical documentation requirements and best practice standards, as well as provide follow up training sessions and create training materials as requested by the Director Compliance &amp; Quality Assurance.</li>
<li>Complete clinical reviews of assessments, treatment plans, and progress notes for timeliness, high quality, and compliance with agency standards and external requirements.  Provide proactive and responsive reports to Clinical Managers/Supervisors.</li>
<li>Ensure the diagnostic criteria in Assessments is met to support the diagnosis and client Treatment Plans.</li>
<li>Review of progress notes to ensure they are relevant to treatment objectives/impairments identified in client assessment.</li>
<li>Monitor justification of time billed as evidenced by documentation of interventions.</li>
<li>For Admissions: will review all documentation completed and quality of care.</li>
</ol>
Audit
<ol>
<li>Assists with preparing for State Audit Reviews and LA County DMH Program Reviews. </li>
<li> Mentor and support Quality Improvement Coordinators in the completion of the DMH Consumer Perception Survey and internal Quality of Care Surveys to gather data to improve our Best Practices.</li>
<li> Audits documentation to ensure program compliance with government contract requirements, DMH standards, federal/state/local regulatory and agency requirements.</li>
<li> Implements and documents compliance issues, as well as communicates findings to Director of Compliance &amp; Quality for follow-up and resolution.</li>
<li> Coordinate with quality assurance staff and/or administrative staff and managers to problem solve any obstacles to effective service delivery and resolve any interface concerns.</li>
<li> Monitors and implements compliance to HIPAA privacy laws.</li>
<li> Participates in developing a training calendar and providing training to staff regarding system issues and documentation standards for service delivery.</li>
<li> Serves as a resource for staff and staff implementation of departmental Quality Improvement and Utilization Review efforts.</li>
<li> Contributes to the development of associated Policy and Procedures.</li>
<li> Monitors implementation of data collection and data entry for Program Evaluation.</li>
</ol>

Compliance: 
<ol>
<li> Assist in meeting compliance requirement of 5% per DMH contract and at the discretion of C4K to promote Quality of Care. </li>
<li> Assist Clinical Supervisors with Contract Compliance
<ol>
<li> Collaborate with Supervisors to advise of trends and patterns in documentation and clinical compliance.</li>
<li> Monitor QA tracking and inform managers of providers who routinely have corrections that need to be made, as well as, outstanding QA forms/corrections. Inform Director Compliance &amp; Quality Assurance of status of outstanding reviews. </li>
<li> Collaborate with Managers in providing coaching and support to align standards and provide additional audit protection.</li>
</ol>
</li>
<li> Attend and/or lead bi-weekly QA Committee meetings.</li>
<li> Participates in Quality Improvement meetings both internally and externally to act as liaison between agency and DMH to assist with communication of new policies and procedures, audits, etc., to Director Compliance &amp; Quality Assurance for continued compliance with new regulations within internal programs and the QA departmental staff.</li>
<li> Complete QA projects assigned.</li>
<li> Participate in cross-training for clinical and administrative duties, functions, provide coverage, and support when necessary. This includes but is not limited to, completing assessments and/or clinician tasks for the purpose of quality improvement through workflow updates.</li>
<li> Other duties assigned.</li>
</ol>

Supervisor Responsibility 
This position has direct supervision over the Quality Assurance Specialist(s), Billing Specialist, and other support staff to the department, as assigned or per agency need. 
MINIMUM QUALIFICATIONS:
<ul>
<li> Master’s degree in Social Work, Marriage and Family Therapy, Psychology, or related field </li>
<li> Current Registration with California Board of Behavioral Sciences as an LPCC, LCSW, or LMFT</li>
</ul>
<ul>
<li>Experience providing mental health services requiring diagnostic evaluation, treatment planning and crisis intervention, as well as providing the various modalities of therapy</li>
</ul>
<ul>
<li> Familiarity with current LA County DMH documentation and Medi-Cal procedures</li>
<li> Familiarity with documentation procedure for two (2) or more of the following EBPs:  TFCBT, MAP, CPP, PCIT, Seeking Safety and PPP preferred</li>
<li> Experienced working with an Electronic Health Record (EHR)</li>
<li> Experienced working with SED children (underserved populations)</li>
<li> Ability to provide feedback in a concise, clear, and professional manner. </li>
<li> Excellent organizational analytical, computer and communication skills with strong attention to detail</li>
<li> Able to work both individually and as part of a team. </li>
<li> Valid California Driver’s license, with all copies of current certification (including auto insurance) provided to agency. </li>
<li> Have access to HIPAA compliant transportation, and ability to travel between agency Torrance and Glendale offices on a regular basis. </li>
<li> Bilingual in Spanish &amp; English</li>
</ul>

PREFERRED QUALIFICAITONS: 
<ul>
<li>Experience providing mental health services requiring diagnostic evaluation, treatment planning and crisis intervention, and various therapy modalities. </li>
<li>Familiarity with leading audits and/or certification processes. </li>
<li>Trained or has experience drafting clinical documentation for three (3) or more the following EBPs: TFCBT, MAP, CPP, Seeking Safety, IPT, Stepped Care, and other relevant trainings. </li>
<li>Experience drafting policy and providing training to clinical staff for current LA County DMH documentation and Medi-Cal procedures.</li>
<li>Experience working with Exym. </li>
<li>Familiarity with Microsoft Suite Systems (Outlook, SharePoint, Teams, Excel, etc.)</li>
</ul>


EEO Statement: 
Counseling4Kids provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Counseling4Kids complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Counseling4Kids expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Counseling4Kids’ employees to perform their job duties may result in discipline up to and including discharge.

Quality Assurance Manager

<h3>Job Description</h3>
Job Summary
Navigators provides a high level of support, coordination and implementation of program deliverables. The incumbent is responsible for a variety of tasks including, but not limited to, assisting with report writing, coordinating and conducting project activities and fostering relationships with program stakeholders. The incumbent develops curricula, educational materials and community outreach methodology and establishes relationships with community partners. This position involves a thorough understanding of project management in a public health setting, working with diverse tribal communities, and the ability to achieve positive outcomes between multiple external stakeholders.
Essential Functions
<ul>
<li>Prepare and write a wide range of reports, including but not limited to, progress reports, annual reports and internal reports.</li>
<li>Identify funding opportunities and grant writing for the continuation of existing projects as well as new projects.</li>
<li>Report to the Director and Program Manager on a regular basis regarding overall program performance and progress.</li>
<li>Conduct literature review and interpret basic health data.</li>
<li>Identify funding opportunities and grant writing for the continuation of existing projects as well as new projects.</li>
<li>Design and conduct evaluations and diagnostic studies to assess the quality and performance of health education programs.</li>
<li>Conduct research into existing and new data sources.</li>
<li>Navigate state and national surveillance systems used in health monitoring and in accessing reliable data sources.</li>
<li>Develop, conduct, and/or coordinate health needs assessments and other public health surveys.</li>
<li> Develop and maintain health education libraries to provide resources for staff and community agencies.</li>
<li>Participate in Human Subjects Research (HSR) CITI program training within 60 days upon hire date.</li>
<li>Participate in the assessment of health education needs and in the development and delivery of health education programs.</li>
<li>Collaborate with health specialists and tribal communities to determine community health needs and the availability of services.</li>
<li>Integrate a cultural-based approach into evidence-base practices and best practice models.</li>
<li>Conduct literature review and interpret basic data.</li>
<li>Foster relationships with state and local partners to strengthen program collaborations and partnerships.</li>
<li>Additional duties as assigned by the Director and Program Manager.</li>
</ul>
Professional Behavior
<ul>
<li>Effectively plan, organize workload and schedule time to meet the demands of the position. </li>
<li>Work in a cooperative and professional manner with OHC and GPTLHB staff. </li>
<li>Treat Great Plains tribes and collaborators with dignity and respect. </li>
<li>Utilize effective verbal and written communication skills. </li>
<li>Advance personal educational development by attending training sessions and seminars as appropriate. </li>
<li>Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests. </li>
<li>Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect. </li>
<li>Relate well and work collaboratively with coworkers and all levels of staff in a professional manner. </li>
<li>Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities. </li>
<li>Maintain and ensure organizational privacy and confidentiality. </li>
<li>Handle crisis and tolerate stress professionally. </li>
<li>Be self-directed and take proactive initiative to assist others. </li>
<li>Resolve issues with other departments and coworkers without direct supervision if needed. </li>
<li>Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. </li>
<li>Promote an alcohol, tobacco and drug-free lifestyle. </li>
<li>Embrace modes of appearance and attire that reflect a professional presence.</li>
<li>Adhere to GPTLHB policies and procedures. </li>
<li>Other duties as assigned by the Supervisor</li>
</ul>
Requirements
<ul>
<li>Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work. </li>
<li>Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.</li>
<li>Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.</li>
<li>Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.</li>
<li>Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.</li>
<li>Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.</li>
<li>Maintain and ensure organizational privacy and confidentiality.</li>
<li>Must be able to handle crisis and tolerate stress professionally.</li>
<li>Must be self-directed and take proactive initiative to assist others.</li>
<li>Possess the ability to resolve issues with other departments and coworkers without direct supervision.</li>
<li>Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.</li>
<li>Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.</li>
<li>Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization.</li>
<li>Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies</li>
<li>Valid driver’s license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations.</li>
<li>Ability to promote an alcohol-, tobacco- and drug-free lifestyle.</li>
<li>Embrace modes of appearance and attire that reflect a professional presence.</li>
<li>Adhere to GPTLHB policies and procedures. </li>
</ul>
Supervisory Controls
The supervisor makes assignments by defining objectives, priorities, and deadlines and assists the employee with unusual situations that do not have clear precedents.
 The employee plans and carries out the successive steps and handles problems and deviations in the work assignments in accordance with instructions, policies, previous training, the scope of license/certification, or accepted practices in the occupation.
 Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements. The methods used in arriving at the end results are not usually reviewed in detail.
Guidelines
Guidelines are available but are not completely applicable to the work or have gaps in specificity.
 The employee must use judgment in interpreting and adapting guidelines, such as agency policies, regulations, precedents, accreditation requirements, advanced clinical protocols, and work directions for application to specific cases or problems. The employee analyzes results and recommends changes.
 The employee uses initiative and resourcefulness in deviating from traditional methods or researching trends and patterns to develop new methods, criteria, or proposed new policies.
Complexity
The work includes some variations, and may involve different and unrelated processes and methods. The decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives.
 The work involves conditions and elements that must be identified and analyzed to discern interrelationships.
Scope and Effect
The work involves treating a variety of conventional problems, questions, or situations in conformance with established criteria. The work product or service affects the design or operation of systems, programs, or equipment; the adequacy of such; the social, physical, and economic well-being of people; or the social or economic well-being of the organization.
Personal Contacts
The personal contacts are with individuals or groups from outside the organization in a moderately unstructured setting. For example, the contacts are not established on a routine basis and the purpose and extent of each contact is different.
Purpose of Contacts
The purpose is to plan, coordinate, or advise on work efforts, or to resolve operating problems by influencing or motivating individuals or groups who are working toward mutual goals and who have basically cooperative attitudes.
Physical Demands
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. The employee must be able to read, write, speak and hear.
Work Environment
The environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, requiring use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals. The work area is adequately lighted, heated, and ventilated.
Supervisory and Management Responsibility
This position has no formally assigned supervisory responsibility or authority. The employee is responsible only for the performance of their own assigned work. They may be asked to train new employees in the fundamentals of the jobs or to participate in cross‑training of other employees in the department, but such assignments do not include the on‑going authority to assign and review work of other employees or to recommend or take corrective action with regard to other employees' performance.
Minimum Education &amp; Experience Requirements
Completion of a formal training program or an associate’s degree and one (1) year of relevant experience; or a high school diploma or GED and three (3) years of relevant experience.
Individuals must have applicable education or experience applying a body of standardized rules, procedures, or operations to perform the full range of standard clerical assignments and resolve recurring problems or to operate and adjust varied equipment for purposes such as performing numerous standardized tests or operations. 
Preferred Experience Requirements
One year of documented grant management experience; Experience working in public health research in a clinical, social services or community context; Demonstrated experience in health or social research including data collection, interviewing, and computer software.
The GPTLHB is a tribal organization which follows tribal preference laws. It is our policy to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions, if all other qualifications are equal. 
Employment is contingent upon the outcome of all required criminal background checks.

Navigator

<h3>Job Description</h3>
RadiFi Credit Union (formerly known as Jax Federal Credit Union) is seeking a Branch Manager (Member Success Manager) to be responsible for the directing and administering the sales, service and operational efforts of a retail branch ensuring the branch meets organizational growth, sales, and service goals. Responsible for generating new revenue opportunities in and around the existing branch market. Ensures established policies and procedures are followed. Oversees the full range of services to members and prospective members. Through targeted sales goals, works to deepen existing relationships with members and new members.
Promotes service delivery excellence and actively coaches associates to deliver “awesome” service. Responsible for successful implementation of promotional campaigns and product initiatives at the branch level. Actively participates in community and business development initiatives, and monitors branch performance to ensure the branch meets organizational growth and service goals.

Location: Atlantic Beach Branch - 801 Atlantic Blvd, Atlantic Beach, FL 32233

Major Duties and Responsibilities:
<ul>
<li>Acts as the branch “business owner” to enhance bottom-line performance through business development, and increasing revenue through sales, service and relationship building; along with controlling expenses and improving efficiency of the branch.</li>
<li>Coaches staff on their sales and service skills to motivate others in striving to achieve goals, adhering and executing on the Credit Unions “Awesome Sales &amp; Service Program.” Develops employees’ skills in the Credit Union’s preferred way of selling, coaches on sales strategies and tactics, professionally handles non-performance, and conducts effective 1-1 sessions.</li>
<li>Conducts quality, weekly sales meetings and huddles to discuss goals and action plans to meet monthly branch assigned goals. Takes proactive action to influence retail behaviors events or to achieve goals. Ensures adherence to Organizational Service Standards and effective execution of Retail Behaviors.</li>
<li>Generates new revenue opportunities for the branch by providing guidance on potential new products or solutions based on member and consumer feedback; along with controlling branch expenses to increase its overall profitability.</li>
<li>Achieves monthly/annual branch loan, deposit, and membership goals through the development and execution of Quarterly Action Planning and an individualized sales plans.</li>
<li>Work with Business Services Department to manage and develop local commercial business market. Delivers commercial credit union products and services within an assigned market. Responsible for meeting assigned commercial lending goals in addition to assigned branch goals.</li>
<li>Works to maintain and enhance Credit Union reputation with members, prospects, referral sources, and community-based organizations.</li>
<li>Assists in driving the success of other business lines in the credit union that rely on referrals to grow such as Investment Services, Business Services, and Mortgages. Responsible for overall branch performance in referral results.</li>
<li>Refers sales opportunities to other departments or Credit Union affiliates in support of established corporate objectives.</li>
<li>Obtains all needed information for a commercial loan request through member interviews, site visits, financial information, and third-party references.</li>
<li>Maintains knowledge of credit union products and services, as well as knowledge of the industries or market areas served. Keeps abreast of current developments and market trends, to further identify and service member needs, including commercial needs.</li>
<li>Participates in community events, represents the branch at sponsored events to promote RadiFi Credit Union in and around the branch community. Performs weekly business development activities to increase and grow the branch membership base.</li>
<li>Advocates for and advances the digital readiness of branch staff to increase adoption and utilization of the Credit Union’s digital services among the team and membership.</li>
<li>Completes orientation of new employees in overall branch procedures. Appraise performance and provide recommendations for staff compensation, promotion, and termination as appropriate. Hold branch staff accountable to performance objectives and Retail Sales &amp; Service expectations.</li>
<li>Works with Retail Leaders such as Regional Member Success Manager, VP of Retail Sales &amp; Service, Sr Director of Operations, etc. to design and implement new sales strategies and overall operational efficiency ideas.</li>
<li>Assists in managing the overall recruiting and hiring process through participation in the selection of candidates to build future branch leaders. Participates in job fairs and career events with HR.</li>
<li>Work with HR and Retail Leaders to interview, hire and onboard new associates. Support the ongoing training &amp; development of associates by directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements.</li>
<li>Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.</li>
</ul>
 Knowledge and Skills
Experience:
Minimum of five years of similar or related experience, including time spent in preparatory positions. Proven leadership experience with a sales &amp; service focus with financial services industry experience preferred.
Education/Certifications/Licenses:
A high school degree or GED is required. College degree preferred in business, finance, accounting, or a related field. Must obtain and maintain NMLS certification and needed insurance licenses.
Interpersonal Skills:
A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance.
Other Skills:
Excellent communication, problem solving, and decision-making skills to effectively resolve member and employee issues. Balance team and individual responsibilities. Strong supervisory and leadership skills required to manage, motivate, and develop employees. Uphold confidentiality and customer privacy in all situations. Proactively seeks solutions that benefit the member and the Credit Union while exhibiting sound and accurate judgment. The ability to work independently and the ability to work within a team is required. Ability to use the Internet, Outlook, word processing and spreadsheet software and position specific software as required. Strong technology skills are desired. Ability to interact effectively with clients and other internal departments is required. Strong attention to detail is required.
 ADA Requirements
Physical Requirements:
Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions:
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise.
Mental and/or Emotional Requirements:
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Acknowledgment
Nothing in the position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time.
We are an Equal Opportunity Employer and do not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.

Branch Manager (Atlantic Beach Branch)

<h3>Job Description</h3>
Job Title/Position: Speech-Language Pathologist
Reports To: Clinical Director or Rehab Director
JOB DESCRIPTION SUMMARY
The speech–language pathologist is responsible for implementation of standards of care for speech language pathology services and for adherence to all conditions in the Service Agreement.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
1. Conducts appropriate evaluations, assesses home environment (as appropriate), identifies equipment needs relative to speech/language function.
2. Identifies functional speech defects and establishes a plan of care to improve patient’s function.
3. Administers speech therapy program utilizing specialized therapeutic technique and/or equipment.
4. Recommends communication devices/aids as indicated.
5. Confers with referring physician (or another authorized licensed independent practitioner) and other organization personnel to ensure coordinated and comprehensive care contributes to the total plan of care.
6. As appropriate, participates in case conferences, in-services and other meetings required to ensure coordinated and comprehensive care.
7. Prepares and submits notes per organization policy.
8. Maintains clinical competency in speech language pathology practice and theory.
9. Identifies patient and family/caregiver needs for other services and refers as appropriate.
10. Instructs patient, family/caregiver and other Organization health care personnel in the patient’s treatment regime as indicated.
11. May supervise home health aide in procedures directly related to the speech–language therapy plan of care.
12. Performs other duties as required to facilitate the delivery of speech language pathology services.

POSITION QUALIFICATIONS
1. Possesses a master’s or doctoral degree in speech-language pathology (SLP), and who
meets either of the following requirements:
A. Is licensed as a speech language pathologist by the State in which the individual
furnishes such service; or
B. If the State does not license speech-language pathologists:
<ol>
<li>Must successfully completed 350 clock hours of supervised clinical practicum (or is in the process of accumulating such supervised clinical experience);</li>
<li>Performed not less than 9 months of supervised full-time SLP services after obtaining a master’s or doctoral degree in SLP or a related field; and</li>
<li>Successfully completed an approved national examination in SLP</li>
</ol>
2. A minimum of one year's clinical experience in Speech–Language Pathology.
3. Demonstrates good verbal and written communication, and organization skills.
4. Possesses and maintains current CPR certification.
5. Must be a licensed driver with an automobile that is insured in

Speech Language Pathologist

<h3>Job Description</h3>
New England Life Care (NELC) is one of the fastest growing home infusion therapy companies in New England and is the region’s only non-profit home infusion provider. NELC is a hospital collaborative serving more than 70 hospital systems in Maine, New Hampshire, and Massachusetts. NELC was created by local hospitals to ensure their patients have access to a provider that reflects their commitment to excellence in patient care, quality, and service. Like our owner hospitals, NELC provides patient focused care.
New England Life Care has and continues to build a diverse, inclusive, and authentic workplace, so if you’re energized by this opportunity, but your experience doesn’t support every qualification in the job posting, we encourage you to apply! You still may be the person we are looking for! 
New England Life Care currently has an Operations and Materials Manager opening in Scarborough, Maine.This is a salaried, exempt position. The ideal candidates for this position has excellent interpersonal skills, communicates in a way that elicits the best performance from their employees, and knows how to empower their employees to work independently. 
Summary: 
The person in this position is responsible for facility management, warehouse operations, receiving and inventory control, asset management, patient delivery logistics, and patient order processing management.
Benefits: 
<ul>
<li>Health Insurance</li>
<li>Dental insurance</li>
<li>Vision insurance</li>
<li>Generous employer-matched 403(b) savings program</li>
<li>Company paid: Life insurance, Short- and long-term disability insurance</li>
<li>Discretionary / Unlimited Paid time off</li>
<li>And much more!</li>
</ul>

Primary Responsibilities:
<ul>
<li>Ensures departmental compliance with all NELC policies and procedures, federal, state and Joint Commission regulations/standards.</li>
<li>Ensures compliance with all company and regulatory documentation requirements which includes but is not limited to comprehensive documentation of drug and equipment procurement, performance improvement activity documentation, and human resources records documentation.</li>
<li>Effectively collaborates with clinical team members in the evaluation of the appropriateness of therapy for patients referred to NELC encouraging materials staff to share any observations / concerns related to the patient’s home therapy requirements.</li>
<li>Guarantees that all patient delivery services are provided in a professional, safe, and cost-effective manner ensuring a high level of customer satisfaction.</li>
<li>Provides appropriate guidance and supervision of operations and materials staff in the management of supply, drug and equipment inventory and the timely delivery of products to patients.</li>
<li>Ensures department is appropriately staffed to fulfill role in NELC service program.</li>
<li>Oversees and when necessary, participates in coordination and delivery of patient products / equipment.</li>
<li>Ensures adequate levels of drugs, supplies and equipment are always available.</li>
<li>Ensures that all patient equipment is maintained according to manufacturer’s guidelines.</li>
<li>Completes appropriate follow-up to ensure timely receipt of product.</li>
<li>Ensures that all invoices are reviewed for accuracy, coded appropriately, and submitted to Accounts Payable in a timely manner for payment.</li>
<li>Participates in the Product Selection and acts as a resource in the review and selection of new products / equipment through the utilization of appropriate resources.</li>
<li>Works with the Director of Regional Operations and Materials in the establishment of vendor contracts for equipment procurement and the acquisition of capital equipment as required.</li>
<li>Assures the proper handling and crediting of returned goods.</li>
<li>Ensures that the branch facility is always properly maintained within required regulatory guidelines.</li>
<li>Ensures that all company vehicles are maintained according to manufacturer’s guidelines.</li>
</ul>
Requirements:
<ul>
<li>Associate Degree in Business Administration or equivalent experience required.</li>
<li>Two years management/supervisory experience preferred.</li>
<li>One year minimum purchasing experience in healthcare setting preferred.</li>
<li>Knowledge of HIPAA Privacy and Security regulations.</li>
<li>Knowledge of the Joint Commission, federal and state regulations that impact department preferred.</li>
<li>Valid driver’s license required.</li>
<li>Excellent driving record required </li>
<li>Certification/Licensure as Pharmacy Technician as required by state specific Board of Pharmacy regulations.</li>
</ul>
Preferred Skills
<ul>
<li>Demonstrated leadership skills required.</li>
<li>Excellent interpersonal skills required.</li>
<li>Excellent organizational skills required. </li>
<li>Ability to define problems, collect / analyze data, establish facts and draw valid conclusions required.</li>
<li>Ability to communicate effectively with all customers and at all levels of the NELC organization verbally and in writing required.</li>
<li>Ability to work independently as well as being a part of a team required.</li>
<li>Ability to participate in On Call rotation for Materials Management and administration.</li>
<li>Dependability in attendance and job performance required.</li>
<li>Working / practical knowledge of microcomputer systems including patient documentation and supply inventory systems, and Microsoft Office (Word, Excel, Outlook).</li>
<li>Ability to read, write and speak English fluently required.</li>
</ul>
EOE

Operations and Materials Manager

<h3>Job Description</h3>
Why join Super-Sod?
Super-Sod is an organization that has a 70-year reputation for outstanding leadership, innovation, and expertise. Our employees use their creativity and talent to invent new solutions, meet new demands, and offer the most effective services and products in the industry. With your active involvement, creativity, and support, Super-Sod will continue to achieve its goals. 
Super-Sod offers a welcoming environment to both our customers and employees. Our teams work highly collaboratively and are proud of the dynamic culture which cultivates company-wide growth and teamwork. Super-Sod employees stand out as being industry professionals who offer knowledge, experience, and a passion to serve. In turn, the Company provides our family of employees’ competitive wage and benefit offerings to ensure their needs are exceeded and their own families are provided for. In addition to numerous awards for quality products, Super-Sod is honored to be consecutively named a Top Workplace by the Atlanta Journal Constitution year after year.
In addition to good working conditions and competitive pay, it is Super-Sod’s policy to provide a combination of supplemental benefits to all eligible employees. In keeping with this goal, each benefit program has been carefully devised. These benefits include flexible paid time-off, such as vacations and holidays, as well as comprehensive and innovative health and wellness plans that include products like medical, dental, vision, HSA, and supplemental life, accident, hospital, and critical illness. We are constantly studying and evaluating our benefit programs and policies to better meet present and future requirements. These policies have been developed over the years and continue to be refined to keep up with changing times and needs. 
A Super-Sod Commercial Driver is expected to work as a valued member of the shipping and receiving operations. This job will primarily consist of regional vehicle operations involving positioning and moving trucks and trailers on and between our farms, retail facilities, and commercial/residential properties.
Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ol>
<li>Operate company-owned and leased trucks to facilitate shipping and receiving operations.</li>
<li>Operate trucks for the delivery, pickup and relocation of farm products and materials.</li>
<li>Perform required before-, during- and after-operation “user maintenance” and provide required reports.</li>
<li>Provide outstanding customer service during delivery and pickup operations.</li>
<li>Operate all MHE or Material Handling Equipment. </li>
<li>Maintain all required certifications required by DOT and OSHA and company safety programs.</li>
<li>Maintain and protect all property in excellent condition.</li>
<li>Perform any other tasks assigned to support and improve the overall team operations.</li>
</ol>
Competencies
<ol>
<li>Technical Capacity.</li>
<li>Customer/Client Focus.</li>
<li>Ethical Conduct.</li>
<li>Time Management.</li>
<li>Leadership.</li>
<li>Problem Solving/Analysis.</li>
</ol>
Supervisory Responsibility This position requires personal time management and scheduling. 
Work Environment
The employee will be expected to work outside in all weather conditions and must have suitable clothing. They must have the ability and willingness to work in adverse conditions, not just including extreme weather but enclosed spaces and heights up to 80 feet. The employee will be expected to work around and with machinery that distributes loud noises and exhaust. Personal Protective gear is provided by the employer. This position does require handling and operating of heavy equipment which may introduce a high risk to slips, trips and falls.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Company drivers are required to sit and steer for long periods of time while having the ability to coordinate several parts of the body, such as arms and legs, while operating a commercial truck. A driver will be expected to operate forklifts used for loading and unloading sod and other farm and retail products. Drivers must be able to get in and out of their trucks multiple times throughout the day as well as on and off forklifts multiple times each day using three-point contact. Must have adequate leg, foot, arm and hand control to climb into cab, operate foot controls and safely navigate vehicle through traffic and weather.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours can change at the discretion of the Regional Driver Manager or Logistics Director; though typical hours of work are Monday through Friday, 7:00 a.m. to 5 p.m. Saturday work is required only as job duties demand throughout harvesting season (typically March-September from 7:00 a.m. to 12 p.m.). Weekly hours are extended during these months as well, typically 55-60 hours per week vs 40 in the offseason. Part-time positions are considered and negotiated between the driver and manager. 
Travel Travel is primarily regional interstate hauling during the business day, although some out-of-the-area and evening travel may be expected.
Required Education and Experience
<ul>
<li>2+ years proven experience in commercial truck driving required.</li>
<li>Clean driving record with no major or excessive violations within previous 3 years.
<ul>
<li>Major violations include:
<ul>
<li>Felony convictions</li>
<li>Automobile insurance canceled or not renewed by an insurance company due to excessive tickets, accidents, points or fraud.</li>
<li>Convicted of alcohol or drug related offense while driving.</li>
<li>Convicted of three or more speeding violations or serious moving violations; moving violations include texting or cell phone violations.</li>
<li>Been involved in two or more chargeable accidents.</li>
</ul>
</li>
</ul>
</li>
<li>Must possess valid Class A CDL and Medical Card, including muti-state certification status. </li>
<li>Must pass background check and drug test.</li>
<li>Skilled at driving and parking large, heavy vehicles.</li>
<li>Alert, focused, and detail oriented.</li>
<li>Physically and mentally fit.</li>
<li>Ability to lift up to 50 lbs. at a time.</li>
<li>Possess great physical stamina and focus during long driving shifts.</li>
<li>Able to operate electric lift, hand trucks, pallet jacks, etc.</li>
<li>Proficient using GPS and other routing systems.</li>
<li>Map reading and route planning experience.</li>
<li>An innate sense of direction.</li>
<li>Self-starter who works well independently.</li>
<li>Disciplined, dependable, and resourceful.</li>
<li>High level of composure and good stress management.</li>
<li>High school diploma or GED required.</li>
</ul>
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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