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City Cruises is seeking a Restaurant Supervisor for its Food and Beverage Operation in Chicago, IL
About Us:
City Cruises' passion is to provide amazing experiences on land and water. Our 40- year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About the Opportunity:
The Restaurant Supervisor manages the day-to-day activities of the front-of-the-house including cruise execution, assisting with details and recruitment in conjunction with the restaurant manager and senior restaurant manager to ensure consistently high levels of quality, service and guest satisfaction while maintaining a high level of profitability.
About You: 
This person will be adaptable, dynamic, and embody City Cruises' RESPECT Service System.
Essential Duties &amp; Responsibilities:
Cruise Execution
<ul>
<li>Assist in managing the front-of-the-house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel</li>
<li>Provide assistance to restaurant managers changing shifts and ensures adherence to procedures detailed in the Product Management Guide. This includes thorough pre-cruise preparation, adherence to cruise scripts, supervision of front-line staff, proper execution of food &amp; beverage service and entertainment</li>
<li>Assist in gathering pertinent cruise event details from the other departments to ensure special guest requests are fulfilled thereby ensuring complete guest satisfaction</li>
<li>Participate in conducting pre-cruise meetings and communicates to front-line staff all necessary information regarding the cruise (seating charts, special bar packages, boarding procedures, etc.)</li>
<li>Ensure that staff and guests adhere to all safety standards and procedures.</li>
<li>Ensure that staff is trained and consistently follows and adheres to proper alcohol service guidelines thereby ensuring the safety of each guest</li>
<li>Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company's strict standards of sanitation</li>
<li>Resolve guest service issues by utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention</li>
<li>Observe and recommend line-staff that require further training and development to ensure proper and effective service</li>
<li>Recommend approved programs that improve the level of service and product quality</li>
</ul>
Staff Management
<ul>
<li>Assist in recruiting all front-line staff when necessary to fill vacant positions</li>
<li>Partake in delivering training to all new front-line staff</li>
<li>Assist with scheduling front-line staff according to staffing matrix</li>
<li>Adhere to Company's performance management guidelines for all discipline and termination situations</li>
<li>Develop positive working relationships with city department heads and peers</li>
<li>Develop strong teamwork within the staff</li>
<li>Help develop and execute employee incentive programs</li>
</ul>
Administration
<ul>
<li>Adhere to established cash control procedures and ensures standards are maintained when applicable</li>
<li>Monitor costs and maintain cost control for assigned areas of responsibility, i.e. bar costs, concessions, etc.</li>
<li>Administer payroll system including scheduling, checking, transmitting and processing</li>
<li>Plan, negotiate and execute collateral duties as assigned by Senior Restaurant Manager: bar, laundry/linen, gift shop, uniforms, galley, entertainment, and SRT Program and Training; scheduling for servers, server assistants, bartenders and cruise directors</li>
<li>Schedule front-line staff work periods to achieve maximum payroll efficiency</li>
<li>Ensure that all states and local health and alcohol control requirements are met onboard and that all employees are familiar with these requirements</li>
<li>Attend all scheduled meetings</li>
<li>Operate all restaurant systems (PC, restaurant cost analysis software, cash registers)</li>
</ul>
Additional job duties as assigned.
Requirements and Qualifications:
<ul>
<li>High school diploma or equivalent required</li>
<li>Associates Degree preferred</li>
<li>Minimum of two (2) years guest service experience</li>
<li>Supervisory experience required</li>
<li>Responsible alcohol service requirements-TIPS Certification preferred </li>
<li>Health department sanitation codes &amp; requirements-ServSafe Certification preferred</li>
<li>Energetic and enthusiastic personality essential</li>
<li>Basic computer skills are required</li>
<li>Will work for extended periods without sitting</li>
<li>Required to lift furniture and other heavy items such as dishes up and down stairs</li>
<li>Will be required to be available for work on all major holidays</li>
</ul>
The RESPECT Service System embodies City Cruises' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additional, the company participates in the E-Verify program in certain locations.
Pursuant to applicable State and local laws, including but not limited to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Restaurant Supervisor - City Cruises

<h3>Job Description</h3>
Benefits:
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Free uniforms</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Parental leave</li>
<li>Training &amp; development</li>
<li>Vision insurance</li>
</ul>
 Europa Village is a one of a kind Wine Country destination offering an Old World European experience where service is gracious and unlimited. Everything viewed, touched and crafted will reflect an unsurpassed level of authenticity that speaks to our theme. Bolero Restaurante at Europa Village takes our guests on a culinary journey throughout the country of Spain. Our menu celebrates the centuries old tradition of dining together, tapas style. Tapas are prepared typically in bite size offerings and made to be shared.
Europa Village is looking for a full-time Restaurant Supervisor. The ideal candidate will have a passion for service with an outgoing, self-motivated and energetic personality. Must have a minimum of 2 years supervisory experience. Fine dining experience is a plus. Strong customer service and a desire to create memorable experiences are a must.
Restaurant Supervisor Reports to: 
<ul>
<li>Restaurant Manager</li>
</ul>
Responsibilities Specific to Restaurant Supervisor: 
<ul>
<li>Posses and live Europa Village core values</li>
<li>Assists the Restaurant Manager in overseeing the restaurant operation</li>
<li>Assists in hiring and training of new employees</li>
<li>Delivers unsurpassed guest service to maximize guest satisfaction</li>
<li>Responds efficiently and accurately to guests questions and complaints</li>
<li>Controls operational costs and identifies measures to cut waste</li>
<li>Assists in appraisal of employees performances and provides feedback to improve productivity</li>
<li>Ability to "read' the restaurant and know what sections, areas and/or guests need attention</li>
<li>Ensures compliance with sanitation and safety regulations</li>
<li>Implements policies and protocols that will maintain restaurant operations</li>
<li>Accurately and efficiently run POS systems</li>
<li>Ensures deposits are completed and done correctly</li>
<li>Other duties as assigned</li>
</ul>
Expectations of the Restaurant Supervisor: 
<ul>
<li>Creates and fosters an environment of "teamwork" by helping fellow employees or guests without a second thought</li>
<li>Able to communicate Europa Village's story</li>
<li>Able to treat all employees and guests in a respectful manner</li>
<li>Arrives to work prepared with excellent personal presentation standards and clean, pressed clothing with appropriate slacks and shoes</li>
<li>Arrives on time and is respectful of attendance and punctuality</li>
<li>Adheres to Europa Village's policies and procedures</li>
<li>Has an eye for detail</li>
<li>Must be available to work nights, weekends and holidays</li>
</ul>

Restaurant Supervisor

<h3>Job Description</h3>
Company Overview
Founded in 2016, Restaurant 604 offers the best waterfront dining experience for military families, local residents, and those just passing through to enjoy a quality meal with excellent service.
Our success comes from the loyalty and dedication of our team, the Ohana. We are proud to employ nearly 400 team members, making 604 one of Hawaiis largest locally-owned restaurant operators. Together, we strive to impact our community by becoming one of the best workplaces in Hawaii.
The success of Restaurant 604 launched the family of 604 restaurants that includes 604 Express, The Beach House by 604, Mangiamo by 604, 60fore Bar &amp; Grill, 604 Ale House and 604 Clubhouse. Our family of restaurants features an enjoyable experience for all with great food, live music, breathtaking views, and exceptional service with Aloha.
Job Summary
A Restaurant Supervisor is responsible for managing the daily operations of the restaurant. Most importantly, ensure that guests' expectations are not only met but exceeded. Additionally, a Restaurant Supervisor will be held accountable for proper opening and closing procedures as mandated by management to ensure that the establishment is up to 604 quality and food safety standards.
Responsibilities 
<ul>
<li>Perform all duties of any FOH staff member, as needed.</li>
<li>Understands and can accurately explain menu details including specials in regard to the preparation method, ingredients, portion size, and side items accompanying the dish. If employees or guests ask, specify substitutions for items on the menu.</li>
<li>Verifies that all menu items are prepared according to our company quality standards 100% of the time.</li>
<li>Trains new hires in the service style of the Company and ensures standard operating procedures including safety and sanitation expectations.</li>
<li>Assigns daily side work and running side work for kitchen staff to ensure the restaurant runs efficiently.</li>
<li>Oversee cleanliness of staff in all areas of the restaurant and quickly correct and report any health hazards and code violations.</li>
<li>Check food storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies.</li>
<li>Ensure that all servers and crew members are checked in and out properly according to company policies.</li>
<li>Assist in seeking to provide staff coverage in case of employee absence and adjust staffing as necessary to meet business demands.</li>
<li>Communicate with the manager regarding any operational updates or concerns that would affect the business.</li>
<li>Resolve customer complaints promptly and according to company guidelines.</li>
<li>Ensure that staff report to work as scheduled while working with management in documenting any late or absent employees.</li>
<li>Attend designated meetings and training.</li>
<li>Pass all certification/training exams pertaining to job title.</li>
<li>Good mathematical skills and basic computer knowledge.</li>
<li>Take cash payments in exchange for services rendered.</li>
<li>Process credit and debit card payments following training procedures.</li>
<li>Count cash in the cash register at the end of each shift and ensure that it balances.</li>
<li>Sort, count and wrap currency and coins and prepare for being deposited to the bank.</li>
<li>Ensure that there is sufficient change available at the beginning of each day.</li>
<li>Report all necessary operational information to the Manager at the end of each day</li>
<li>Ensure that operations are MWR compliant.</li>
<li>All other duties as assigned.</li>
</ul>
Qualifications 
<ul>
<li>Must be able to read and communicate in English clearly and effectively.</li>
<li>Must be at least 18 years of age with a valid drivers license and clear driving record.</li>
<li>Must have the ability to lift pots, pans, products, and other items weighing up to 50 pounds frequently.</li>
<li>Must demonstrate enthusiasm and commitment to guest satisfaction.</li>
<li>Must have a valid health card or equivalent.</li>
<li>Must be able to perform simple math calculations and understand units and measures.</li>
<li>Must be able to stand and exert well-paced mobility for the duration of a scheduled shift.</li>
<li>Must have the ability to stand and walk for extended periods of time.</li>
<li>Must have the ability to lift, stoop, and bend.</li>
<li>Must be reliable and punctual.</li>
<li>Must be able to work well with others.</li>
</ul>
Benefits/Perks for Eligible Employees
<ul>
<li>Paid Time Off</li>
<li>Bereavement Leave</li>
<li>Emergency Days</li>
<li>Referral Program</li>
<li>Employee Discounts</li>
<li>Skechers Direct Program</li>
<li>Management Bonus Program</li>
<li>Medical/Dental Benefits</li>
<li>Group Life Insurance</li>
<li>Universal Life Insurance</li>
<li>Short-Term Disability</li>
</ul>

<h3>Job Description</h3>
Why Join Us?
We are a stable and fast-growing food service company operating in North America (US &amp; Canada), and we offer our employees the following:
<ul>
<li>Great work culture, a compelling mission- vision- values, and a work environment of family spirit &amp; fun</li>
<li>Excellent training &amp; career advancement opportunities</li>
<li>Continuous learning &amp; development</li>
<li>Strong family values &amp; culture</li>
<li>Employee Benefits:</li>
<ul>
<li>Health Benefits</li>
<li>401 (k) Match</li>
<li>Job growth opportunities</li>
<li>Paid Leaves</li>
<li>Paid Life Insurance</li>
<li>Employee Discounts</li>
<li>Meal Privileges</li>
<li>And other employee perks</li>
</ul>
</ul>
Recipient of two (2) Global Employer Excellence Awards
<ul>
<li>Gallup Exceptional Workplace Award</li>
<li>Forbes' List of the World's Best Employers</li>
</ul>
We are looking for a Restaurant Supervisor --- a part-time/full-time permanent position in our Restaurant Operations.
The successful candidate will assist the Restaurant General Manager/Store Management Team in the achievement of the Store Business Goals thru effective implementation of specific operations support activities in the following areas, as assigned:
<ul>
<li>Implement assigned Product/Service Quality or Cleanliness &amp; Sanitation (C&amp;S) Program</li>
<li>Implement assigned Crew Management activity.</li>
<li>Implement assigned Cost Management activity</li>
<li>Manage operations of assigned Packaged Program</li>
</ul>
Job Requirements:
<ul>
<li>Completed at least High school education.</li>
<li>At least 1-year experience as a Team Leader in a food or retail industry or any equivalent combination of education and experience from which comparable knowledge, skills, and abilities have been achieved.</li>
<li>High energy level; must be able to work in varying work schedules and workweek/days including holidays</li>
<li>Good communication and interpersonal skills</li>
<li>Results-oriented, self-driven, fast learner &amp; adaptable</li>
<li>Computer literate in MS Office: Excel, Word, Powerpoint, Outlook</li>
</ul>
THIS JOB IS FOR IMMEDIATE PLACEMENT.
APPLICANTS MUST BE AUTHORIZED TO WORK IN THE USA.
This Company is an Equal Opportunity Employer.
 We use eVerify to confirm U.S. Employment eligibility.

<h3>Job Description</h3>
Hourly Supervisor - Part Time Afternoons and Evenings- Phillips Ave Diner 
BONUS Program! Shift meals and downtown parking reimbursement!
The right person for this job will maintain a clean, well-organized front of house operation by:
<ul>
<li>ensuring every guest is getting stellar service</li>
<li>being able to work, or assist with, all front of house positions</li>
<li>booking reservations</li>
<li>creating an environment where employees are appreciated and supported</li>
<li>understanding their co-workers and helping them succeed</li>
<li>being patient and excelling in conflict resolution</li>
<li>maintaining/monitoring all company FOH hiring/training</li>
</ul>
A manager ensures that each moving part of the restaurant is working correctly. A great manager can anticipate where they are needed and has a knack for problem solving and multitasking. If this sounds like you AND you like great benefits like paid time off, health insurance, and 401k sharing, apply today!
#hc43365

<h3>Job Description</h3>
Description:
RESPONSIBILITIES:
· Fulfills duties as assigned by management.
· Supervises and directs the prompt, efficient and friendly services of all food and beverage.
· Ensures all opening, closing and running side work is completed on a daily basis in accordance with standard checklist.
· Acts as a liaison between kitchen and front of the house employees and operations.
· Assists in the training and development of team members. Ensures employees are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service and cash-handling and tip policies.
· Ensures staff members are maintaining a clean, safe, and sanitary work environment.
· Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.
· Provides helpful counsel to those who need assistance.
· Provides management with updates regarding employee performance.
· Performs additional duties as directed by management.
Requirements:

<h3>Job Description</h3>
Benefits:
<ul>
<li>Dental insurance</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Vision insurance</li>
</ul>
Restaurant Supervisor
Calypso Bar and Grill is a high-volume, fast casual bar and restaurant located at the Virginia Beach Oceanfront. We are seeking an outgoing service industry professional with year(s) of experience in guaranteeing customer satisfaction through personalized service and attention to guests needs, supervision of FOH staff, food and beverage quality, and operating a safe work space.
Requirements
<ul>
<li>High school diploma or GED</li>
<li>Minimum 1-2 years as a supervisor in the restaurant industry</li>
<li>Ability to work in a fast-paced environment</li>
<li>Must have strong communication skills with both internal and external guests</li>
<li>Strong organizational and management skills</li>
<li>Capable of standing, lifting, and walking for extended periods of time</li>
<li>Must be trustworthy, innovative, and impartial</li>
<li>Flexibility to work a variety of shifts ( mornings, evenings, weekends, holidays)</li>
<li>Exceptional customer service skills</li>
<li>Knowledge of Microsoft Office or software alike</li>
</ul>
Responsibilities:
<ul>
<li>Create &amp; nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing superior service.</li>
<li>Opening and closing the restaurant and cash handling</li>
<li>Address and resolve any guest problems or complaints in a professional and courteous manner</li>
<li>Ensure staffing levels are appropriate to exceed guest expectations</li>
<li>Have knowledge and understanding of all company and restaurant policies and procedures; communicate and enforce all policies fairly and consistently with the staff to ensure compliance and provide a safe work environment.</li>
<li>Ensure that all brand standards are met and maintained in the restaurant.</li>
<li>Analyze &amp; resolve work barriers, challenges or obstacles. i.e. staffing issues, cost of goods issues, entertainment cancellations, equipment failure, etc.</li>
<li>Have a sound knowledge of all emergency procedures, food and safety policies</li>
<li>Have a working knowledge of the maintenance &amp; operating procedures of all equipment.</li>
<li>Communicate and work effectively with the management team that fosters synergy, teamwork and alignment with the business goals of the property.</li>
</ul>

<h3>Job Description</h3>
Description:
Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark. 
Benefits: Weekly Pay, Staff Member discounts, Tuition Reimbursement, Fun upbeat working environment, Career Growth, 401K Matching, Paid time off, and more!
Job Overview: Responsible for maintaining a high degree of guest and staff member satisfaction while assisting with day-to-day operation of venue by performing the following duties:
Position Description:
<ul>
<li>Ensures the highest quality product reaches our guest and meets specifications.</li>
<li>Conducts daily shift meetings.</li>
<li>Assists in training new staff members within their department.</li>
<li>Assists management with motivating, developing, coaching and counseling staff members to ensure the proper level of service is being provided to guests.</li>
<li>Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.</li>
<li>Notifies management of low inventory and recommends new inventory.</li>
<li>Assists with labor controls and assigning duties to Staff Members.</li>
<li>Responsible for reporting any Staff Member issues to management.</li>
<li>Responsible for comping and/or discounting guest checks when applicable.</li>
<li>Ensures a high standard of service efficiency, sanitation and training.</li>
<li>Assists management with opening and closing responsibilities and assigning duties to Staff Members, and including overseeing dining room set up and conducting a walk-through of venue.</li>
<li>Ensures that all productivity and quality standards are maintained.</li>
<li>Maintains high-level of knowledge regarding the company’s products and happenings, and communicates properly to guests; establishes rapport with all guests through name recognition.</li>
<li>Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.</li>
<li>Adheres to responsible alcohol service established by company policy.</li>
<li>Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents to management.</li>
<li>Adheres to all company policies and procedures as established in the Staff Member Handbook.</li>
</ul>
Requirements:
Skills/Experience:
<ul>
<li>One to two years restaurant in a high volume Food and Beverage environment.</li>
<li>Supervisory or management experience preferred.</li>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to interact professionally with other departments and outside contacts.</li>
<li>Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.</li>
<li>Good judgment and decision making abilities.</li>
<li>Basic computer skills, Word, Excel, and Outlook preferred.</li>
</ul>
Educational Requirements:
<ul>
<li>High school degree or GED required.</li>
<li>Health permit/food safety and Alcohol Awareness. Staff Member is required to obtain cards individually and provide proof of possession prior to first day of employment subject to local laws.</li>
</ul>
The characteristics described here are representative of these that must be met by a staff member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
<ul>
<li>Must be able to work in a fast-paced, high energy, and physically demanding environment.</li>
<li>Must be able to spend 90% of working time standing, walking, and reaching and 10% of working time sitting.</li>
<li>Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.</li>
<li>Feeling or grasping objects of different size and shape.</li>
<li>Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.</li>
<li>Will be required to use physical capabilities including climbing and ascending or descending ladders, stairs, and ramps.</li>
<li>Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.</li>
<li>Must be able to communicate clearly with our guests in the primary language of the restaurant, specific to location. (Primarily English)</li>
<li>Hearing sounds at normal speaking levels with or without correction.</li>
<li>Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.</li>
</ul>
Work Environment:
<ul>
<li>Exposed to weather conditions and prevalent temperature changes.</li>
<li>Subject to moderate to high ambient noise levels.</li>
<li>Frequently required to function in narrow aisles or passageways.</li>
<li>Hazards include, but are not limited to, cuts from broken glass and metal cans, burns, slipping and tripping.</li>
<li>Frequently required to wash hands and/or wear gloves.</li>
</ul>
Language Skills:
<ul>
<li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li>
<li>Ability to effectively present information and respond to questions from groups of managers, clients, and guests.</li>
<li>Expressing or exchanging ideas or instructions by the spoken word.</li>
</ul>
Mathematical Skills:
<ul>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.</li>
</ul>

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