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<h3>Job Description</h3>
Salary: Starting at $15.00 p/hr
The Referral Specialist is responsible for seeing that timely specialist/procedural referrals are made which follow that patient’s insurance and referring provider’s specifications.  

Qualifications: 

<ul>
<li>Understands and has the ability to demonstrate the importance of exemplary customer service. </li>
<li>Ability to exercise critical thinking skills, multi-task, take initiative, and take ownership to follow through with responsibilities according to established policies and procedures. </li>
<li>Ability to work cooperatively as a productive member of a team. </li>
<li>Ability to use multi-line phone system, computer systems, and general office equipment. </li>
<li>Ability to type proficiently and understand the keyboard. Trustworthiness and accuracy in money-handling. </li>
<li>Ability to adapt to change and new technologies to perform successfully. </li>
<li>Ability to comply with HIPAA laws and accreditation requirements. </li>
<li>Ability to correspond and access databases preferred.</li>
</ul>

Family Health Care is an Equal Opportunity Employer.

Referral Specialist

<h3>Job Description</h3>
Salary: $17.00
Rapid City Medical Center is seeking a full-time Referral Specialist for our GI Department at Rapid City Medical Center. Duties will include, but not limited to, scheduling of incoming referrals, sending out procedure intakes, preparation/mailing out procedure letters, scheduling post-hospital, post tec, and recheck appointments. Qualified applicants will have great attention to detail, customer service skills and be able to communicate professionally and effectively with providers, nurses, and patients.

Who We Are: Rapid City Medical Center is a physician clinic providing excellence, choice, and patient-inspired care. We focus on building relationships with our patients, regularly connecting as partners on the journey of health. Our physicians use leading-edge technology to augment their medical skills. Ninety physicians and advanced practice providers work together with over 400 employees to make physician and test appointments efficient and effective and insurance interactions workable.
We thrive on working with smart, caring people. What we do is sometimes hard - but we do it because we serve our families, friends, and neighbors in something meaningful. Work-life balance and career satisfaction are important to us. We offer unmatched benefits, competitive wages, and the opportunity to feel great about your job.
We offer an outstanding benefits package that includes health, dental, 401k, profit sharing, life insurance, short-term disability, and long-term disability, seven paid holidays and floating birthday, paid time off (PTO) accrual, as well as flexibility in the schedule to accommodate important personal and family milestones. 

ESSENTIAL FUNCTIONS:
<ul>
<li> Schedules appointments with RCMC providers at the request of other RCMC providers.</li>
<li> When requested helps facilitate appointments with providers outside of RCMC.</li>
<li> Schedules ancillary appointments within the RCMC organization when appropriate. </li>
<li> Compiles medical records information necessary for providers that patients are being referred to.</li>
<li> Follows up with patients on appointment times and other necessary information. </li>
<li> Facilitate prior authorizations when necessary, getting appropriate information to the prior authorization nurse, or completely the authorizations themselves.</li>
<li> Regularly updates RCMC providers about services provided within RCMC. Actively promote services within our facility to other in house providers. </li>
<li> Ensures brochures regarding services provided within RCMC are adequately stocked in all departments. </li>
<li> Sends all referral documents electronically to providers, when applicable in order to meet Meaningful Use criteria.</li>
<li> Uses customer service principles and techniques to deal with patients calmly and pleasantly. </li>
<li> Maintains patient confidentiality.</li>
<li> Performs other duties as assigned.</li>
</ul>
EDUCATION:  High school diploma or GED. 
EXPERIENCE:  One year of health care organization experience. 

ENVIRONMENTAL/WORKING CONDITIONS: Medical office with exposure to communicable diseases and other conditions related to the clinic setting. 
PHYSICAL/MENTAL DEMANDS: Daily activity is 90 percent sitting and 10 percent walking or standing with repetitive data entry. Employee must have the ability to manage the demands of many providers at once with professionalism and a good attitude.  

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

<h3>Job Description</h3>
Job Description
Matthew Walker Comprehensive Health Center has an exciting opportunity available for a skilled, resourceful, and motivated individual who would like to make a difference in the lives of others in helping a non-for-profit organization fulfill its mission to provide quality health care. Reporting to the PCMH Quality Improvement Manager, the Referral Specialist (RS) will be responsible for the following to include, but not limited to:
· Processing patient referrals in a timely manner and responding to general information inquiries
· Answering a high volume of incoming telephone calls from patients, insurance companies and other healthcare providers
· Ensuring ICD-9 and CPT codes are accurate on referral authorizations prior to submitting them to the insurance company
· Responding to information requests from various parties regarding referrals or other pertinent medical requests for patients
· Ensuring referral requests are processed and documented completely and in a timely manner
· Obtaining prior authorization from insurance carriers and following up to ensure referral appointments are kept by patients
· Working cooperatively with insurance companies, patients, center and administrative staff
· Case coordinating for chronic diseases and preventive care for patients
EDUCATION/EXPERIENCE: 
High School diploma, or equivalent, is required. College degree or higher education level is preferred. The RS should possess stellar customer service, communication, and organizational skills with an acute attention to detail. Knowledge of and the ability to use an automated call distributor telecommunication system is preferred.

<h3>Job Description</h3>
Referral Specialist | Tulsa, OK
M-F, 8am-5pm | Direct Hire | $19-$20/hr
Responsibilities:
<ul>
<li>Send outgoing referrals electronically to specialty offices, radiology, home health, and hospice</li>
<li>Follow up on referrals to make sure the patient is scheduled and obtain records post-visit</li>
<li>Work fax box (75-100 medical records per day)</li>
<li>Assist in answering phone lines</li>
<li>Checking patients out daily</li>
<li>Written and verbal communication</li>
<li></li>
</ul>
Qualifications:
<ul>
<li>At least 1-year experience with the above responsibilities.</li>
<li>Good typing skills</li>
<li>Excellent attention to detail</li>
<li>Excellent written and verbal communication skills</li>
<li>Ability to work in a high volume, fast-paced environment</li>
<li>MUST have a stable work history</li>
</ul>

#MD
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<h3>Job Description</h3>
Description:
SUMMARY: Coordinates the AxessPointe Community Health Center, Inc. (API) patient referral process for specialty care as determined by the clinic’s medical providers, maintaining an established system of patient tracking and reporting.

SUPERVISOR: Health Center Administrator

DUTIES AND RESPONSIBILITIES:
<ul>
<li>Coordinates all referrals to specialist practices and local-regional healthcare services.</li>
<li>Process referral requests for patients for specialty services and diagnostic imaging.</li>
<li>Provide appropriate customer service and answer patient inquiries.</li>
<li>Maintain established tracking system of referrals--both external and internal.</li>
<li>Provide information and support to medical providers regarding patient referrals.</li>
<li>Uses sound judgment with patient scheduling efforts and utilization of resources.</li>
<li>Documents and traces interaction with clients and appointments, assisting with data entry.</li>
<li>Perform other duties as may be delegated by the Chief Compliance Officer or designee.</li>
<li>Obtain current identification for managed care, prepare pre-certification as required including patient diagnosis as documented by primary care physician.</li>
<li>Make appointments and request follow-up information.</li>
<li>Review and explain process for referral to patient, including but not limited to what to expect, who providers are and how to get to hospital or referral specialist’s office.</li>
<li>Review rejected requests for procedures or visits.</li>
<li>Maintain up-to-date knowledge of referral guidelines, active providers, necessary coverage information, insurance requirements necessary for pre-certification.</li>
<li>Maintain adequate records for risk management on referrals completed of patients needing to be seen outside of API.</li>
<li>Compile monthly report for administrative review.</li>
<li>Mail, fax or communicate appropriate records, certificates and authorizations to appropriate persons for the completion of the referral process.</li>
</ul>
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Requirements:
MINIMUM QUALIFICATIONS:
<ul>
<li>General knowledge of the various specialty medical services in the northeast-Ohio area.</li>
<li>Knowledge of medical terminology</li>
<li>Excellent organizational skills including oral and written communication skills.</li>
<li>Ability to work independently; excellent interpersonal skills; basic computer skills.</li>
<li>Ability to relate to people from a variety of socio-economic and ethnic backgrounds.</li>
<li>Prior medical office experience required with 1-3 years of related medical office and/or community experience considered.</li>
<li>Must be self-motivated and organized.</li>
<li>Previous referral experience preferred.</li>
<li>Must be multi-tasked and complete duties with minimal supervision.</li>
</ul>

LICENSES OR CERTIFICATIONS REQUIRED:
<ul>
<li>None.</li>
</ul>

COMPLIANCE:
This position requires compliance with API's written standards, including its Compliance Program and Standards of Conduct and policies and procedures. Such compliance will be an element considered as part of the regular performance evaluation.

Failure to comply with API's Written Standards, which may include the failure to report any conduct or event that potentially violates legal or compliance requirements or API's Written Standards or, for managers and supervisors, fails to detect non-compliant conduct where reasonable efforts would have resulted in detection, will be met by the enforcement of disciplinary action, up to and including possible termination, in accordance with API's Compliance Program Policy and Procedure: Addressing Instances of Non-Compliance through Appropriate Disciplinary Actions.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, and use hands to finger handle or feel; to talk; or hear. The employee is frequently required to reach with hands and arms. The employee must occasionally stand, walk, climb or balance, stoop, kneel, crouch or crawl. The employee must be able to frequently lift up to 25 pounds. The employee may occasionally be required to lift 25 to 50 pounds; however, this is not essential; duties may be shifted to accommodate lifting restrictions.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use close vision (clear vision at 20 inches or less). The employee will occasionally be working near moving mechanical parts, be exposed to outdoor weather conditions and exposed to a risk of electrical shock while running the copier, printer, other standard equipment and answering the telephone. The noise level in the work environment is low to moderate. Stress level can be high at times.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

<h3>Job Description</h3>
Springwell is seeking compassionate community specialists to provide information to older adults, family caregivers, individuals with disabilities, and community professionals.
DESCRIPTION: Information and Referral Specialists work with consumers over the phone, via email, and in person at the Springwell office.  They provide support and consultation to individuals who are seeking assistance navigating services available to them.  The Specialists are able to build rapport with both non-professional and professional callers, provide empathy and support, assess needs, and make appropriate referrals to internal Springwell programs and to external agencies. Specialists build an extensive knowledge of providers, agencies, and services available to the community and use their skills to share this knowledge in a way that supports and empowers consumers.  The team also conducts research for and makes updates to informational materials that are provided to the community and utilized by Springwell staff.
ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Assess caller’s need for services and community resources; research options; provide accurate and unbiased information tailored to the caller.</li>
<li>Collaborate with colleagues in other Springwell departments surrounding their resource needs.</li>
<li>Maintain existing information sheets used by staff, community partners, and consumers; create new informational materials around topics of interest that are relevant to the Springwell community.</li>
<li>Update and maintain community provider records in the internal resource database; research new providers for possible inclusion in the database.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelor's degree and previous social service experience preferably with older adults, individuals with disabilities and/or providing customer/consumer support</li>
<li>Excellent organizational, interpersonal, and communication skills</li>
<li>Ability to learn and navigate internal computer systems</li>
<li>Ability to work both independently and collaboratively with co-workers, adapt to changes and problem-solve.</li>
</ul>
GENEROUS BENEFITS:
<ul>
<li>3 weeks of vacation in first year</li>
<li>Birthday off</li>
<li>13 paid holidays</li>
<li>3 paid personal days</li>
<li>15 paid sick days per year (You can accumulate up to 450hrs/12weeks)</li>
<li>Health &amp; dental insurance with employer contribution</li>
<li>Life and long-term disability insurance at no cost to employee</li>
<li>Flexible Spending Plan</li>
<li>Employee Assistance Plan</li>
<li>401K Retirement Savings Plan w/ employer contribution</li>
<li>Mileage reimbursement</li>
<li>Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option</li>
<li>Employee referral bonuses</li>
<li>Free parking</li>
<li>Commitment to promoting from within</li>
</ul>
COMPANY PROFILE: At Springwell, we are dedicated to our mission. For more than 40 years, our staff has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are also committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each, and every member of our staff. At Springwell we are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.
Keywords: Ashland, Belmont, Boston, Braintree, Brookline, Cambridge, Canton, Chelmsford, Chelsea, Dedham, Dover, Framingham, Hingham, Holbrook, Holliston, Hopkinton, Hudson, Marlborough, Milton, Natick, Needham, Newton, Northborough, Rockland, Randolph, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough, Weston, Westwood, Weymouth, Winthrop
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Information & Referral Specialist

<h3>Job Description</h3>
Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access and delivering exceptional care inspired by a culture of innovation. We are taking a responsible approach to creating environments that allow us to do what we do best—provide healthcare and wellness. As a part of our commitment to health and safety, COVID-19 vaccines are required for all employees, as well as all newly hired employees. We require documentation upon hire.

SUMMARY 
Under the direct supervision of the Referral Department Nurse Manager, the Referral Specialist performs general functions including reviewing and processing of all medical orders. Referral Specialist also ensure the order is covered by patient’s health plan, as well as within organization standards. In addition, the Referral Specialist provides patients with updates on submitted orders. The Referral Specialist provides excellent quality care, positive customer service, the maintenance of an efficient and safe environment of care. Demonstrates superior customer service skills and has the ability to function in a multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul>
<li>Maintain patient confidentiality at all times per the policies and procedures.</li>
<li>Maintain ethical behavior at all time per the policies and procedures.</li>
<li>Responds to internal and external customer needs in a positive manner, utilizing principles of the AIDET model; exceeding their needs and expectations and providing the highest quality service to ensure the best possible outcomes.</li>
<li>Master the electronic health record system, Athena, to appropriately document patient data and information.</li>
<li>Answers designated telephone calls in a courteous manner, appropriately routes communication, responds to inquiries and transcribes messages.</li>
<li>Tracks, monitors, and verifies insurance eligibility in a timely manner for all medical orders as well as ensuring order meets meeting organizational standards.</li>
<li>Complete prior authorizations, if needed for orders.</li>
<li>Functions as contact between Aunt Martha’s Health and Wellness to provide patient with status of orders. </li>
<li>Acts as a liaison between patient and referring agency to ensure patient is provided with prompt and effective patient care.</li>
<li>Collaborate with health plans, specialists, hospitals, and physicians to ensure completed referrals.</li>
<li>Communicate with patients by phone and/or mail regarding the status of order submitted by clinic (referral, diagnostic order, surgery request and transportation.)</li>
<li>Scan and file in patient’s HER file all results/communication received from specialist or hospitals.</li>
<li>Attend all trainings and meetings as required by the program.</li>
<li>Complete all Core Curriculum training(s) required for this position.</li>
<li>Perform all other duties as assigned.</li>
</ul>
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE
<ul>
<li>High school diploma or general education diploma (GED) required and over six months’ experience in a medical office</li>
<li>Experience in working with Microsoft Office programs essential.; adept at data entry. </li>
</ul>

OTHER QUALIFICATIONS
<ul>
<li>Current driver’s license </li>
<li>Current auto insurance</li>
<li>Ability to work late evening hours, weekend hours, and scheduled holidays, as needed.</li>
</ul>

Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

<h3>Job Description</h3>
Description:
Title: Information &amp; Referral Specialist 
Department: Behavioral Health 
Reports To: Director, Harm Reduction Services 
Location: 166 Port Richmond Ave., Staten Island, NY 10302 
Position Status: Full Time 
FLSA Status: Non-Exempt 
Pay Rate: $37,000-42,000 annually; excellent benefits package 

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI serves the most vulnerable individuals, families, and communities with critical services and programs. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – the poor and working poor, low income people with chronic illnesses, persons with criminal justice involvement, substance users, domestic violence survivors, people of color, and the LGBTQ community.

POSITION SUMMARY:
The Information and Referral (I&amp;R) Specialist conducts outreach to drug using populations to engage persons in services, provides individual education to reduce health-related harm from injection and other drug use, conducts sterile syringe exchange, trains on opioid overdose reversal, and delivers HIV and hepatitis C (HCV) counseling and testing as well as delivers syringes to clients directly. The I&amp;R Specialist works in the community, on CHASI’s mobile health units, and in office-based settings to reach long-term and newer substance users, to partner with them as they set their own goals for improving their health and well-being, and to help them navigate service systems to achieve those goals. 

DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Conduct street outreach and community presentations to engage and inform drug using individuals about harm reduction interventions. </li>
<li>Conduct harm reduction-oriented individual and group education encounters with drug users to reduce the transmission of blood-borne diseases, other infections, and drug overdose. </li>
<li>Enroll individuals in State-authorized syringe exchange program and provide exchanges that promote the consistent use of sterile syringes and safe collection of used syringes. </li>
<li>Distribute Naloxone kits to reverse opioid overdose and provide group and individual trainings on their correct use of Naloxone. </li>
<li>Conduct HIV and HCV counseling, testing, partner notification and linkage services, in accordance with standards set by NYS Department of Health/AIDS Institute and CHASI. Attend trainings and monthly technical assistance meetings to stay current on best practices. </li>
<li>Provide information, referral, navigation, and coordination assistance that links individuals to health and human services responsive to their individually expressed needs and interests. </li>
<li>Collaborate with harm reduction staff and other CHASI staff on the identification of new venues for outreach and service provision, trends in local drug use, and service providers that are drug user friendly. </li>
<li>Facilitate or co-facilitate harm reduction education or support groups for substance using individuals. </li>
<li>Accurately and completely document service provision using hard copy tools and electronic data systems. </li>
<li>Assist in tracking inventory of harm reduction program supplies. </li>
<li>Complete internal and external training to maintain knowledge and skills related to harm reduction, culturally competent service delivery, and other job-relevant topics. </li>
<li>Actively participate in staff meetings and other agency activities. </li>
<li>Encourage a sense of commitment, camaraderie, and accountability among team members by modeling these qualities. </li>
<li>Provide administrative support and front desk coverage and complete front desk duties as assigned. </li>
<li>Provide services on the Mobile Health Unit as assigned. </li>
<li>Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values </li>
<li>Other duties as assigned. </li>
</ul>
Requirements:
QUALIFICATIONS:
<ul>
<li>High school diploma or GED required. </li>
<li>Experience working with substance using persons and diverse populations strongly preferred. </li>
<li>Conversant with harm reduction practices, philosophy and interventions. </li>
<li>Bilingual English/Spanish strongly preferred </li>
<li>Ability to work effectively independently and as part of a team with demonstrated ability to contribute positively in a team-based work environment. </li>
<li>Demonstrated proficiency in the use of office computer applications, including Microsoft Word, Excel, and Outlook. </li>
<li>Strong oral and written communications skills; ability to manage communications tactfully and professionally with a high attention to detail and accuracy. </li>
</ul>
CHASI is an equal opportunity employer and is committed to hiring and supporting a diverse staff.
People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

<h3>Job Description</h3>
Employment Opportunity
Information &amp; Referral Specialist

Job Description:
VIA, Visually Impaired Advancement is seeking a part time Information &amp; Referral Specialists to work approximately 15 hours per week. This position works in a remote capacity and is primarily responsible for answering calls, determining and addressing caller needs while collecting and documenting all required data. Under the direction of the Contact Center Services Operations Manager, the Information &amp; Referral Specialist is expected to provide efficient, courteous and outstanding customer service to callers of the Contact Center. 

Available shifts include Saturday and Sunday shifts with a schedule of 8:00am-4:00pm. Applicants will be expected to maintain flexibility in scheduling to the extent practical to meet the needs of a 24-hour help center. 

Essential Functions:
<ul>
<li>Answer and document all incoming calls in accordance with Contact Center procedure</li>
<li>Manage call volume in a timely and efficient manner</li>
<li>Assess caller needs to provide comprehensive information and make accurate referrals to appropriate agencies, programs and services</li>
<li>Schedule appointments for agency programs and collect necessary caller information </li>
<li>Complete follow ups and log calls in accordance with Contact Center procedure</li>
<li>Uphold quality assurance goals</li>
</ul>
Competencies:
<ul>
<li>Proficient in the use of Microsoft Office Suite</li>
<li>Demonstrate excellent internal and external customer service</li>
<li>Effectively work with individuals of diverse backgrounds</li>
<li>Comfortable communicating with individuals in crisis or experiencing high levels of stress</li>
<li>Counsel individuals with an ability to balance agency policy while displaying sensitivity to clients/colleagues</li>
<li>Adapt communication style depending on assigned duty</li>
<li>Maintain confidentiality and professionalism in a fast-paced environment</li>
<li>Demonstrate independent thinking and problem solving</li>
<li>Demonstrate detail orientation in completion of duties</li>
<li>Demonstrate patience, flexibility, and active listening</li>
<li>Effectively communicate with colleagues, customers, vendors and/or outside agencies</li>
<li>Achieve results independently and work well as part of a team</li>
<li>Maintain a calm, sensitive demeanor in an actively changing work environment</li>
</ul>
Qualifications:
<ul>
<li>High School diploma or equivalent</li>
<li>Two years of experience in customer service, Contact Center or human services</li>
<li>Must be live in the one of the following states: New York, Pennsylvania, North Carolina, South Carolina</li>
<li>Ability to provide documentation of legal blindness preferred but not required</li>
<li>Regularly sit for a minimum of 2 hours at a time</li>
<li>Regularly stand for a minimum of 2 hours at a time</li>
<li>Regularly perform repetitive motion of the wrists, hands and/or fingers </li>
</ul>
Compensation:
<ul>
<li>$16.59 - $17.65 per hour</li>
</ul>

VIA is an Affirmative Action/Equal Opportunity Employer. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Any person with a disability needing special accommodations to the application process please call Human Resources.

Information & Referral Specialist I

<h3>Job Description</h3>
Overview:
We are seeking a motivated and passionate Community Referral Specialist to promote our senior care operations and drive client referrals from the community. The Community Referral Specialist will be responsible for establishing and maintaining relationships with referral sources, educating the community about our services, and facilitating the enrollment process for prospective clients. This role requires excellent communication and networking skills, a deep understanding of the senior care industry, and a passion for connecting individuals with the right care options.
Job Duties:
1. Referral Source Relationship Building
2. Community Outreach and Education
3. Referral Process Management
4. Relationship Management and Reporting
5. Industry Knowledge and Professional Development

Qualifications:
<ul>
<li>Bachelor's degree in healthcare administration, marketing, social work, or a related field, preferred.</li>
<li>Proven experience in referral management, community outreach, customer service, or a similar role in the senior care industry.</li>
<li>Strong knowledge of adult daycare services, home care, senior care options, and community resources for older adults.</li>
<li>Excellent communication, interpersonal, and networking skills.</li>
<li>Ability to build and maintain relationships with diverse referral sources.</li>
<li>Strong organizational and time management abilities.</li>
<li>Compassionate and client-centered approach to care.</li>
<li>Proficiency in computer systems and software used in referral management and marketing.</li>
</ul>

4,781 referral-specialist Jobs