field_job_occupational_field_parents_all

job_organization_name

field_job_employment_type

<h3>Job Description</h3>
Job Description
Parts Counter Specialist
Department: Service
Reports To: Fixed Operations Specialist
SUMMARY:
The automotive dealership Parts Counter Specialist oversees the Parts Department, sells parts to all customers, over the counter, through the shop or on the phone. Parts Specialists are responsible for the reputation, efficiency and profitability of the Parts Department.
As with all positions within dealerships, Parts Specialists are expected to uphold the highest ethical standards.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
<ul>
<li>Forecast goals and objectives for the parts department</li>
<li>Maintain inventory consistent with the requirements of the various departments</li>
<li>Create pricing guidelines for customer categories Monitor and adjusts inventory</li>
<li>Guarantee all parts are properly tagged</li>
<li>Supervise stock order procedures</li>
<li>Work closely with service specialist to ensure timely turnaround of parts needed</li>
<li>Provides technical assistance when necessary</li>
<li>Develop and enforce guidelines for working with customers to ensure maximum customer satisfaction Enforce safety requirements</li>
<li>Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.</li>
<li>Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.</li>
<li>Answers phone calls, providing price quotes and other information.</li>
<li>Provides high level of service to internal and external customers.</li>
<li>Pulls and fills orders from stock.</li>
<li>Replenishes out-of-stock parts or shop materials that need immediate attention.</li>
<li>Locates out-of-stock parts from outside source and submits an emergency order, if necessary.</li>
<li>Notifies the service advisor and the customer when special ordered parts have been received.</li>
<li>Follows up on back-ordered parts.</li>
<li>Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.</li>
<li>Replenishes assigned inventory daily.</li>
<li>Assists outside sales representatives with their orders.</li>
<li>Makes sure all internal requests for parts are billed on service repair order.</li>
<li>Receives payment from retail customers or obtains credit authorization.</li>
<li>Ensures that all charge sales are signed by the customer.</li>
<li>Ensures that all customers receive their copy of the invoice.</li>
<li>Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.</li>
<li>Issues and tracks requested shop tools to technicians.</li>
<li>Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.</li>
<li>Sets up orders for daily shipment, delivery or pick-up.</li>
<li>Maintain a professional appearance</li>
<li>Computer literacy</li>
<li>Good communication skills</li>
<li>Basic understanding of inventory and reporting</li>
</ul>
QUALIFICATIONS
<ul>
<li>At least 2 years experience in parts administration</li>
<li>Technical automotive knowledge</li>
<li>Management experience and skills</li>
<li>Strong communication skills are required to work with customers, employees and vendors.</li>
<li>Specialists are also required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.</li>
<li>Specialists are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but also to comply with these regulations as well as hazardous waste disposal and OSHA Right-to-Know regulations. Specialists provide necessary training on these regulations and ethical practices.</li>
<li>Work extended hours, evenings and weekends to achieve their goals.</li>
<li>Computer literacy</li>
<li>Good communication skills</li>
<li>Basic understanding of inventory and reporting</li>
</ul>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires a valid Florida driver's license with clean driving record and must pass drug screen and background check. Must be able to multi-task, drive standard and automatic transmission vehicles.
Education and Experience
<ul>
<li>Focusing on the following coursework is useful: mathematics, computers/electronics, automotive service and technology, business and courses that teach analytical skills.</li>
</ul>
<ul>
<li>computer skills and knowledge of relevant software</li>
<li>knowledge of operation of standard office equipment.</li>
<li>knowledge of clerical and administrative procedures and systems such as filing and record keeping</li>
<li>knowledge of principles and practices of basic office management</li>
</ul>
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of specialists, clients, customers, and the general public.
MATHEMATICAL SKILLS
Basic mathematical skills
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
PHYSICAL DEMANDS
Working in the automotive industry can be physically demanding. Certain positions require employees to spend most of their workday on their feet and to carry heavy and awkwardly sized items. A reasonable level of physical fitness and flexibility is beneficial.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Sitting on a regular basis, Standing on a regular basis, Walking on a regular basis, Bending, twisting and/or stooping infrequently, Kneeling and/or Squatting infrequently, Lifting 25 lbs. to 50 lbs. infrequently, Reaching and/or lifting overhead infrequently, Climbing stairs, Repetitive hand/finger movement on a regular basis, Grasping/grabbing with hands infrequently, Pushing and Pulling infrequently.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate. Move throughout the company facility for most of the shift. Spend time outdoors in the weather and elements.
Castriota Chevrolet retains the right to change and/or modify the duties and essential functions of this position at any time.

Parts Counter Specialist

<h3>Job Description</h3>
Description:
V-Tech Solutions, Inc. is looking for Registered Nurse to support our client! The qualified candidate will be detailed oriented and passionate individuals who are ready to provide the best possible care and service to those in need in the D.C. area. Under the direction of the Senior Care Manager, the RN Care Manager (CM) is responsible for providing comprehensive care coordination services to members with high complexity medical and behavioral needs who are enrolled in the Health Services for Children with Special Needs (HSCSN) health plan. This CM will have a caseload of medically fragile members with a focus on medical intervention and associated care coordination needs outlined by the member assigned acuity level. The CM routinely communicates with members on their assigned caseload to assess their needs; develop, monitor and evaluate treatment plan progress; and assist with coordinating care and referring to appropriate services for members who have highly complex medical and psychosocial needs. 

Job Responsibilities Include:

<ul>
<li>Manages a caseload as outlined by CASSIP and Care Management Leadership. </li>
<li>Maintains compliance in accordance with contractual and care management requirements </li>
<li>Assists in research, and implementation of disease management/population health programs to serve our highest complexity members. </li>
<li>Conducts outreach and face-to-face visits at a frequency no less than determined by the enrollee’s assigned stratification level or more if needed, with each enrollee/caregiver in their homes, physician’s offices, or other mutually agreed upon locations.</li>
<li>Assesses enrollees on enrollment and at intervals no less than determined by the enrollee’s stratification level to identify needs/barriers and close gaps in care.</li>
<li>Identifies over/under utilization promptly and takes appropriate action according to organizational policy.</li>
<li>Upon gathering health and mental/behavioral health, environmental, psychosocial and educational information, the CM develops, implements, and updates an accurate individualized comprehensive care coordination plan for each assigned enrollee in collaboration with the PCP and/or other multi-disciplinary team members including public agencies. </li>
<li>Completes routine care coordination and care management activities with attention to quality, timeliness and in compliance with company policy and national standards.</li>
<li>Consults with Senior Care Manager to review and prioritize cases, set objectives, identify, and report potential risk and utilization concerns. </li>
<li>Accurately and timely documents enrollee findings and interactions according to organizational policy.</li>
<li>Understands and abides by HSCSN’s Confidentiality policy and procedure regarding enrollee specific information. </li>
<li>Participates in disposition and discharge planning activities. Contributes to the discharge plan in a timely manner, taking into consideration enrollee/family/significant others and match to healthcare resources. </li>
<li>Clearly and respectfully communicates verbally and in writing. </li>
<li>Assists/empowers caregivers or enrollees to participate in care of child /self.</li>
<li>Assists assigned enrollees and their caregivers in understanding the importance of EPSDT and compliance with all health services. Strives to achieve target rate of compliance for preventive medical and dental services. </li>
<li>Assists with scheduling and monitors the compliance of mental health/medical appointments. Follows department policies for identifying and reporting noncompliance, missed appointments, and other reportable incidents including communication to primary care provider or specialist.</li>
<li>Applies advanced knowledge of conditions of target population/standard approaches to care management and care coordination to assigned enrollees. </li>
<li>Attend multidisciplinary meetings as necessary, including off-site meetings with other involved agencies. </li>
<li>Receives and reviews reports of visits by vendors or contracted providers to enrollees receiving services and facilitates coordination of follow-up care, as needed.</li>
<li>Refers enrollee/caregiver to appropriate vendor(s) on DME/assistive technology use. Educates on medication administration, about their conditions, and techniques for self-management within the scope of license. Refer, as needed, to appropriate vendor for additional education. </li>
<li>Assist enrollees in planning for transitions of care to include but not limited to transitioning from Early Intervention to DCPS; from pediatric to adult providers; transitioning out of HSCSN when the enrollee ages out or is disenrolled for any reason; from outpatient to inpatient or the reverse; and entering or exiting the custody of CFSA, DYRS or any type of institutional care. </li>
<li>Enters authorizations for services requiring authorization by Care Management staff.</li>
<li>Keeps abreast of changing strategies and trends in care coordination and care management.</li>
<li>Uses communication skills which promote understanding and collaboration with enrollees and their families, HSCSN staff, providers and others. </li>
<li>Positively presents accurate information about HSCSN to enrollees and their families, HSCSN staff, providers, coworkers and the community.</li>
<li>Maintains professional, courteous and customer focused demeanor in all interactions.</li>
<li>Demonstrates knowledge of medical terminology and health care delivery systems. </li>
<li>Applies time management and organizational skills effectively.</li>
</ul>
E/O/E
As an applicant, a request can be made to view V-Tech's Affirmation Action Plan Data. Please contact <a href="mailto:info@v-techsolutions.net" target="_blank">info@v-techsolutions.net</a> to request an appointment.
Requirements:
Minimum Education:
<ul>
<li>Associate Degree </li>
<li>Bachelor's Degree (Preferred) </li>
</ul>

Minimum Work Experience:
<ul>
<li>Two or more years of healthcare or related experience in case management, disease management, or managed care. </li>
<li>Public/community health, or medical or behavioral health settings. </li>
</ul>

Required Licenses:
<ul>
<li>Registered Nurse in District of Columbia </li>
</ul>

Registered Nurse

<h3>Job Description</h3>
JOB SUMMARY:
Manages the daily operation of the assigned dining and activity center. Create a welcoming environment and ensures that the center is warm, engaging and runs efficiently. Provides leadership to volunteers. Carries out duties according to program and agency policies and procedures and related regulations. 
JOB DUTIES AND RESPONSIBILITIES:
<ul>
<li>Ensures a welcoming, safe, healthy and supportive environment for participants, volunteers and guests.</li>
<li>Oversees all aspects of the day-to-day operation of the assigned center.</li>
<li>Ensures compliance with policies, procedures and regulations regarding food service and food safety including temperatures, proper food service, set up and clean up.</li>
<li>Assists program specialist with the recruitment of center volunteers and volunteer drivers.</li>
<li>Trains, assigns and monitors the work of site volunteers/community work site participants.</li>
<li>Communicates next day meal counts, concerns, information, supply needs to appropriate staff.</li>
<li>Acts as point of contact/liaison between OCO and the landlord and/or staff where the center is located.</li>
<li>Informs supervisor of problems, progress and issues relating to center, participants and volunteers.</li>
<li>Ensures posted regulations, program information and schedule of events at the center are current and relevant.</li>
<li>Secures and maintains the condition of program educational, technical and operational equipment.</li>
<li>Builds partnerships with community members at various levels; markets and promotes the center through community activities, meetings, senior groups, informational fairs, regular articles, pictures and publications.</li>
<li>Completes all required paperwork and reports in a timely and accurate manner.</li>
<li>Manages petty cash and money for special projects/events according to fiscal policy/procedures.</li>
<li>Plans and conduct an annual special event such as candlelight dinners, Mayors March for Meals and special events/projects.</li>
<li>Works with participant activity committee to plan and schedule educational, informational, recreational and wellness activities; invites speakers/presenters as appropriate.</li>
<li>Coordinates transportation for participants through approved resources.</li>
<li>Contacts inactive participants, or participant’s caregivers when appropriate.</li>
<li>Participates in staff meetings, program and Agency work groups and trainings; shares ideas/concerns with coordinator and peers to contribute to improving programming and operations.</li>
<li>Participates in OCO’s Service Delivery System and embraces program, department and agency goals.</li>
<li>Performs other related duties and carries out assignments and special projects as requested.</li>
</ul>
JOB REQUIREMENTS:
<ul>
<li>Must have awareness of food service fundamentals.</li>
<li>Must learn and follow Health Department requirements and Sanitation Codes.</li>
<li>Must be organized and have the ability to plan activities and effectively direct the work of others.</li>
<li>Must have the desire/sensitivity to work with low income, elderly, frail or disabled.</li>
<li>Must have knowledge of local community and ability to connect participants with resources.</li>
<li>Must maintain confidentiality of program and participant information.</li>
<li>Must have good oral and written communication skills and possess public relations skills.</li>
<li>Must be able to work well with participants, staff and community members in a warm, non-judgmental manner and foster a positive environment.</li>
<li>Must be flexible, creative in program planning and be a good problem solver.</li>
<li>Must display good judgment, professionalism, tact and integrity.</li>
<li>Must ensure confidentiality of participant and program information.</li>
<li>Must have working knowledge of computer software: spreadsheets, word processing, databases, business e-mail.</li>
<li>Must be able to lift up to 35lbs. regularly.</li>
<li>Must have a valid NYS Driver’s License with record w/in policy and have access to a reliable, insured vehicle.</li>
</ul>
MINIMUM QUALIFICATIONS:
<ul>
<li>Must possess a High School Diploma or G.E.D. and 12 months related experience; and</li>
<li>Have a thorough knowledge of the local community; or</li>
<li>Any acceptable equivalent combination of education, experience and training.</li>
<li>Solid leadership experience preferred.</li>
</ul>
Works as needed and scheduled for staff absences
Grade 6, Non-exempt
Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Dining and Activity Center Manager (substitute)

<h3>Job Description</h3>

Registrar 

 POSITION SUMMARY
• 
• Timely and accurate compilation of patient socio-demographic and insurance data at the time of service. Arranges for the efficient and orderly admission of pediatric, adolescent, adult and geriatric patients to all entry points of admission. Makes patients and families aware of hospital policies and procedures. Effectively, yet professionally, request and collect patient estimated balances, including co-payments and deductibles. Will ensure managed care requirements and pre-certification/authorization needs are met prior to patient admission. Assist with flow of data between physicians, their offices, nursing units, ancillary areas, business office services, insurance companies and patient’s while insuring patient confidentiality is not breached. The duties of this position require the exercise of courtesy and patience in speaking with patients, families, co-workers, employers, state agencies and others to maintain sound public relations. Must comply with Confidentiality guidelines in accordance to CRMC policies and procedures. Must maintain regular consistent attendance, personal appearance, punctuality and adherence to applicable health and safety guidelines.
 QUALIFICATIONS
A. Knowledge, Skills and Abilities
• Excellent customer service skills.
• Reads and understands the English language.
• Ability to think critically and analytically with little or no supervision
• Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
• Ability to process information and prioritize
• Possesses exceptional verbal and written communication skills
• Possesses independent work habits, is self-reliant and self-directed
• Ability to learn, adapt, and change as required by the job functions
• Ability to maintain absolute confidentiality of material and information accessed and reviewed
• Basic computer literacy
• Ability to move freely, reach, bend, and complete light lifting
• Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines
• Ability to maintain attendance to meet standard job practices
B. Education
• High School Graduate of GED required.
• Vocational-tech/college preferred.
• CFC certification preferred
• Must be able to efficiently master departmental competency within 45 days after employment.
C. Licensure
• CFC preferred.
D. Experience
• Knowledge of Third-party payers, billing requirements and reimbursement methods, previous hospital/medical office experience. Previous data entry/programming or office coordinator experience highly preferred. CFC Certification preferred. Prior billing/collections or financial counseling experience preferred. Knowledge of, or coursework in; medical terminology is preferred.
E. Interpersonal skills
• Customer Service ("face to face/interacting with the public") experience required. Must maintain regular consistent attendance, personal appearance, punctuality and adherence to applicable health and safety guidelines. Effective professional communication skills. Proper written and spoken usage of the English language. Spanish bilingual highly desirable.
F. Essential technical/motor skills
• Computer experience required Microsoft Suite of Products: Word and Excel. Ability to type 40+ WPM accurately and ability to use of number keypad. Analytical and organizational skills must be above average. Basic mathematical skills required.
G. Essential physical requirements
• Sedentary: Exert up to 10 lb. of force occasionally and/or a minute amount frequently - 50-74%
• Light: Exert up to 20 lb. of force occasionally and/or up to 10 lb. of force frequently - 25-49%
• Medium: Exert 20 – 50 lb. of force occasionally and/or up to 15 lb. of force frequently - 1-24%
• Heavy: Exert 50 – 100 lb. of force occasionally and/or up to 30 lb. of force frequently - 1-24%
• Very Heavy: Exceed 100 lb. of force occasionally and/or 50 lb. frequently - 1-24%
H. Essential mental requirements
• Ability to read and comprehend simple instructions, short correspondence, and memos.Ability to write simple correspondence. Analytical and organizational skills must be above average.
I. Essential sensory requirements
• Ability to visually assess if a patient demonstrates symptoms that would require emergency treatment and care. Notify appropriate clinical staff to assess patient.
J. Other
• Hours- Must be flexible to work in different areas and locations as needed. This will include the ability to work all shifts including nights, weekends and holidays. Available to come in at short notice and maintain an on-call rotation. Expected to work 40 hours per week, Overtime based on the demand and need of the department.
K. Equipment used
• HIS system, computer, fax, VOIP, phone system, headset system, speakers, billing and POS collections systems.
 OTHER QUALIFICATIONS
A. Exposure to hazards (body fluid exposure level)
• Level III
B. Age of Patient Populations Served
• Neonates 1 - 30 days
• Infants 30 days - 1 year
• Children 1 - 12 years
• Adolescents 13 - 18 years
• Adults 19 - 70 years
• Geriatrics - 70+ years
 JOB SPECIFIC DUTIES AND PERFORMANCE STANDARDS
• Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position’s purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of the position, along with the corresponding performance standards.
• Registration Duties
o Use scripting policies as an effective communication tool with customers. Greet patients in accordance with the department's script policy and procedure.
o Responsible and accountable for tasks necessary to properly identify and register into the patient processing system all patients presenting for admission.
o Ability to complete scheduling, registration, precertification, financial counseling, medical necessity checks effectively all patient types in the HIS system.
o Distribute necessary paperwork and forms to each patient registered including information on Advanced Directives, Patient Rights and Responsibilities, and Important Message from Medicare with complete and detailed explanation.
o Must keep abreast of current regulatory requirements, including all state, federal and JCAHO regulations. Keep up to date of requirements from each insurance payor (Medicare, Medicaid, Managed Care, Commercial or private payors, Tricare, etc.). Adhere to external agency regulations. Demonstrate the ability to complete meet the requirements of each payor according to their guidelines.
o Responsible for documenting all contact with patients, family, employers and third party payors.
o Insure patient flow through the registration process is professional, patient friendly and within department established time standards.
o Facilitate patient paper flow for accurate and complete medical records, financial forms and patient admission to nursing or ancillary units. Obtain authorized signatures on all required forms (Conditions of Admission, Important Message from Medicare, etc…).
o Ensure all physician orders meet current standards and policies. Obtain clarification on unclear or inappropriate orders. Determine proper patient processing according to physician orders. Appropriately enters the physician into the HIS system.
o Accurately transfer, and/or discharge, place orders, etc... for patients according to doctor's orders, and according to established policies and procedures.
o Demonstrates ability to complete status changes, upgrades, system change request according to policy and procedure.
• POS Collections
o Protect the financial standing of the hospital by appropriately determining financial responsibility. Contributes to department goals by making 100% of financial arrangements for each patient prior to services being performed.
o Review patient account history to establish acceptable payment arrangements, charity assistance or agency referral notifications. Refers accounts with bad debt history to the Patient Financial Services office or accounting representatives.
o Collects account deposits on patient estimated balances, co-pays, co-insurance and unpaid deductibles. Meet collection goals as outlined by departmental policy and procedure.
o Initiates medically needy application for charity, catastrophic and indigent write-offs. Refers potential Medicaid patients to Medicaid Benefit Specialist for screening process.
o Review all responsible party demographics for useful collection purposes from all available sources (EX.-in-house computer systems, credit reports, outside sources).
o Completes all necessary forms (write off sheets, promissory notes, receipts, credit card reports, ABNs, etc…). Forwards to necessary departments. Initiates medical necessity check. Documents encounters in the HIS system.
o Makes deposits of money collected and receipts daily in department safe according to policy and procedure.
o Is able to explain all aspects of the billing account and procedure to a patient/guarantor.
• Accuracy , Insurance Billing and Precertification
o Maintains acceptable accuracy rate according to departmental guidelines.
o Meets with Education Coordinator weekly to discuss errors. Seeks ways to improve accuracy.
o Verify complete patient, guarantor and relative information. Makes every attempt to ensure proper patient identification using all possible means including, but not restricted to patient and guarantor social security number legal name, date of birth and address. Must adhere to Patient ID policy for identifying and updating patient information.
o Identify third party payor coverage, secures prior authorizations, referrals, notifications and precertification requirements prior to patient admission. Ensures fax notifications are complete.
o Maintains working knowledge of major third-party payer regulations and compliance issues.
o Distribute appropriate information to patients according to pay source, including to, but not restricted to Medicare, Medicaid, and Champus.
o Obtain incorrect or missing information in the insurance processor. Corrects accounts appropriately according to guidelines.
o Able to obtain and verify insurance benefits and eligibility. Methods available include patient/guarantor, insurance card or electronic means.
• Other Duties
o Follow proper chain of command for issues, complaints, etc.
o Demonstrates ability to respond appropriately to department and facility codes.
o Assist in orientation and training of new staff members. Able to help evaluate new staff member for readiness to fulfill job duties independently.
o Obtain room assignment from admissions nurse, patient care director or nursing unit according to doctor's orders.
o Escort patients to ancillary service department after the registration process is completed. Assure that each patient admitted to a bed is escorted to ancillary services and to the nursing unit in a wheelchair.
o Able to perform switchboard duties according to department policies and procedures.
o Complies with Time and Attendance according to policy and procedure. Attends to personal affairs to avoid conflicts with work. Schedules days off prior to posting of new schedule.
o Refill supplies in copier, printer, and fax machines at end of each shift.
o Perform any other task requested from Supervisor or Management in a willing and positive manner.

Registrar (PRN)

<h3>Job Description</h3>
Position Summary
The Journeyman Computer Network Support Specialist will provide technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers. 
Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position.
Duties &amp; Responsibilities
<ul>
<li>Rack and Stack network equipment refresh activities as required by the SI Refresh Team</li>
<li>Prioritizes and focuses to complete the activities directed by TEIS Transition Team</li>
<li>Performs site surveys to complete Building Evaluation SharePoint data collection</li>
<li>Escorts vendors (site surveys/installs/cut-over/deinstalls)</li>
<li>Submits ERC ticket to FMSS for required site prep (electrical, conduit, etc)</li>
<li>Meets and Monitors site prep progress with FMSS/GSA and reports any delays and issues</li>
<li>Sends Info-Alerts to ESD and Customers impacted during cutover</li>
<li>Notifies TEIS Transition Team of failed equipment or circuit problems</li>
<li>Manages and supports trouble tickets, issue identification, and problem resolution</li>
<li>Tracks and shares report “Lessons Learned” with TEIS Transition Team</li>
<li>Follows checklist for pre-cutover, cutover and post-cutover activities</li>
<li>Provides technical expertise on the day-to-day support of by completing all of the technical telecom tasks requested by IRS Program Managers</li>
<li>Helps support the following Unified Communications (UC) service applications and equipment using the Information Technology Infrastructure (ITIL) processes: utilize existing tools to generate the measures as defined by UC voice services for all Convergence-related components, Cisco Prime Collaborations &amp; Assurance</li>
<li>Proficiencies using Voice (CUCM, Phones (Desk/Softphone), SME, UCCX, SBC), VoiceMail (Unity, ViewMail), Infrastructure (Cisco UCS Chassis/Blades, Net App Controllers, Infortel, SME, UCCX, SBC, Open AM software, FTP software (TECTIA), SIP service / PSTN, Prime Collaboration Assurance (PCA), IP to Analog VG), Collaboration (CWMS, Jabber), Emergency Services (CER, Redsky) </li>
<li>Deploys network connectivity, measures, monitors and maintains connectivity for telecommunication services and devices, including but not limited to voice, video, cellular and various collaborative services for IRS users and business program managing partners</li>
<li>Responds to tickets as assigned via the Knowledge, Incident/Problem, Service and Asset Management (KISAM) system</li>
<li>Problem recognition, fault detection and resolution for major functions such as: WAN, LAN, ETEL, LSA/LP and TFCC Call Center/IP Transport </li>
<li>Performs trending, base lining, and reporting for UNS network data and voice services and support overall Network performance to include telecommunications services and coordination with other IRS troubleshooting entities Coordinate with support personnel throughout the IT organization guided by the network Service Level Agreements (SLAs) with internal and external organizations</li>
<li>Provides network monitoring, administration, operation, maintenance, documentation, troubleshooting and other operational services to support the network infrastructure</li>
<li>Maintains network hardware such as routers, switches, load balancers and firewalls needed to support initial project deployments and upgrades within the data centers.</li>
<li>Designs and manages the implementation of secure data communications connectivity between non-IRS entities (e.g., large commercial banks for money transfers, or federal, state and local governments to provide or gather information) and the IRS computing facilities/infrastructure</li>
<li>Develops Local and Metropolitan Area Network (LAN and MAN, respectively) diagrams and drawings according to IT and business customer requirements and specifications. </li>
<li>Ensures the continuity of IRS operations by providing voice and data communications, infrastructure and equipment in the event of critical outages or disasters</li>
<li>Plans and manages the Voice Over Internet Protocol (VoIP) service</li>
<li>Provides project management services for new system/functionality that require design, planning, management, coordination and regulatory support</li>
<li>Plans and implements upgrades, expansions and changes to the Automatic Call Distribution (ACD) system, peripheral equipment, network announcements, automatic dialing system, and software licenses used within the contact center environment </li>
<li>Provides day-to-day operational support, including maintenance, monitoring and training, for the telecommunications services used within the contact center environment</li>
<li>Provides domestic and international IP data communications connectivity to authorized IRS facilities across the US, the US territories, and at select US embassies via the State Department’s network </li>
</ul>
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor
Education &amp; Experience Requirements
<ul>
<li>High school degree or equivalent </li>
<li>Minimum of 3-6 years' experience in Networking/Telecommunications experience</li>
<li>Possess or able to obtain a Cisco CCNA and/or CCVP (i.e. CCNP Voice) certification etc.</li>
<li>Ability to obtain IRS clearances, LAN accounts and badges</li>
<li>Deploying Unified Communications Enterprise</li>
</ul>
Skill &amp; Certification Requirements
<ul>
<li>Proficient with VM (ESXi v6 environment), Informast, ISI Infortel, CISCO Emergency Responder (CER), Cisco Unified Presence Server (CUP), Softphones (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP, and Secure File Transfer Protocol (SFTP)</li>
<li>Cisco CCNA and/or CCVP (i.e. CCNP Voice) certification</li>
<li>UC enterprises, Treasury/IRS network infrastructure</li>
<li>Service Level Management </li>
<li>Knowledge Management </li>
<li>Incident and Problem Management </li>
<li>Deploying Unified Communications Enterprise</li>
<li>Off hour/off shift work expected (evenings, nights, weekends, holidays)</li>
<li>Extensive Travel (25% - 100%) may be required</li>
<li>Other administrative or technical assignments as directed by TEIS Transition Team</li>
<li>Microsoft Office products</li>
<li>Must have ability to effectively communicate with management and peer</li>
<li>Ability to troubleshoot network incidences and provide a resolution report </li>
<li>Ability to interact with all team members in a mentoring role, this includes assistance in troubleshooting, and </li>
<li>Must possess excellent written and verbal communication skills</li>
<li>Position requires sitting, for long periods of time. (Sedentary Work)</li>
<li>Most duties require extended use of a keyboard and computer monitor</li>
<li>Extended Telephone Use</li>
<li>May require lifting of 20-50 lbs</li>
<li>LCI is an Equal Opportunity Employer Veteran/Disabled

Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Public Trust
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite.
Work Schedules: Schedules range from standard 40 hours over a five-day work week. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 5x8 hour day, 2 days off per week
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, or Washington is $55,000 - $100,000 . Please note that the salary information is a general guideline only. Leader Communications considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is not an incentive plan eligible.
Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email <a href="mailto:hr@lcibest.com" target="_blank">hr@lcibest.com</a>
</li>
</ul>

Computer Network Support Specialist

<h3>Job Description</h3>
SUMMARY:
 Educare Lincoln is a collaborative partnership between the Lincoln Public Schools, University of Nebraska - Lincoln, and the Buffett Early Childhood Fund. The mission of Educare Lincoln is to help young children thrive socially, emotionally, and academically through high-quality early childhood education, and in partnership with their families and the community. 
The Lead Teacher in the preschool classrooms is responsible for the planning, implementation and coordination of a comprehensive education program. The Lead Teacher ensures the education program is developmentally appropriate and meets children's individual needs as well as program standards of Educare of Lincoln, Head Start/Early Head Start, Sixpence, the Nebraska Department of Education and the National Association for the Education of Young Children (NAEYC).
MAJOR RESPONSIBILITIES AND KEY TASKS:
Child Development
<ul>
<li>Observe, assess and document each child's skills, behavior, growth and development.</li>
<li>Provide opportunities for children to develop positive self-images and experience success.</li>
<li>Develop an individualized educational plan for each child.</li>
<li>Bring to attention those children with special needs. Coordinate referrals for children with special needs or mental health needs with the Mentor Teacher.</li>
<li>Contribute to and participate in child and family reviews, Mental Health staffing, and/or Individualized Education Plans/Individualized Family Service Plans.</li>
<li>Assist the child and family as child transitions from the infant and toddler program to the preschool program and from the preschool program to kindergarten.</li>
<li>Foster positive relationships with all children in the classroom.</li>
</ul>
Classroom Management
<ul>
<li>Develop and maintain an attractive and stimulating learning environment and encourage child's independence and self-selection of activities.</li>
<li>Ensure that all children are under appropriate supervision and guidance at all times.</li>
<li>Maintain a clean, safe and healthy classroom environment.</li>
<li>Utilize Positive Behavior Supports and Touchpoints strategies.</li>
</ul>
Curriculum
<ul>
<li>Plan and implement developmentally appropriate classroom activities that will enhance language and literacy development, (2) cognition and general knowledge, (3) approaches toward learning, (4) physical well-being and motor development, and (5) social and emotional development of each child</li>
<li>Participate in interpreting and analyzing assessment results and utilize data to plan individual and classroom experiences as well as intentionally share information with families.</li>
<li>Develop lesson plans with goals, objectives, activities and outcomes for children and implement them intentionally.</li>
<li>Intentionally integrate other areas, i.e., health/physical activity, nutrition, mental health, disabilities, transition, safety and parent involvement, into the education plan.</li>
<li>Create documentation panels on a regular basis to make the learning that the children are experiencing visible to parents and visitors.</li>
</ul>
Parent Involvement
<ul>
<li>Schedule and meet with parents regularly about their child's progress, including at least two Parent/Staff Conferences per year.</li>
<li>Schedule a minimum of two home visits per year with each child's family to clarify child and family needs.</li>
<li>Collaboratively plan with Family Engagement Specialist (FES) staff and facilitate monthly informational/activity meetings for parents for sharing data with families and responding to their identified interests and/or needs.</li>
<li>Encourage parent participation in program activities and in implementing education activities for their children at home and in the community.</li>
<li>Communicate with parents (informal conversations, newsletters, personal notes) regarding his/her child's involvement in classroom activities and progress towards learning goals.</li>
</ul>
Supervision / Administration
<ul>
<li>Participate in regular reflective supervision with the Mentor Teacher.</li>
<li>Participate in ongoing professional development (including peer learning activities.)</li>
<li>Collaboratively implement and participate in a coaching process with the Mentor Teacher to promote high quality instruction.</li>
<li>Support the implementation of new strategies gained through training.</li>
<li>Provide leadership for the classroom team (e.g., plan for and lead team planning sessions, monitor teammates' observation notes and appropriate goal identification, advocate for and support Best Practices in the classroom.)</li>
<li>Supervise student teachers, practicum students, and volunteers as needed.</li>
<li>Serve as a mentor/model to Associate Teacher and Teacher Aide.</li>
<li>Delegate responsibilities to the Associate Teacher and Teacher Aide.</li>
<li>Maintain confidentiality regarding each child and family.</li>
<li>Maintain daily attendance and CACFP food counts.</li>
<li>Ensure the timely completion of necessary paperwork, including developmental assessments, lesson plans, newsletters, incident reports, etc.</li>
<li>Participate in the interviewing process of Associate Teachers and Teacher Aides.</li>
</ul>
Other
<ul>
<li>Perform other duties as assigned within the scope of the job description.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelor’s degree in Education (preferably Early Childhood Education) with a Nebraska Teaching Certificate required, OR the ability to qualify for the Nebraska Department of Education (NDE) Waiver.</li>
</ul>
The NDE waiver requires one of the following:
<ol>
<li>Associate’s degree in Early Childhood Education; or</li>
<li>Bachelor’s degree or higher that includes at least 12 undergraduate credit hours in Early Childhood Education ; or</li>
<li>12 graduate credit hours or more in Early Childhood Education.</li>
</ol>
*Employees hired under the NDE waiver are required to complete their Nebraska Teaching Certificate with an Early Childhood Endorsement within four years of hire. They will be designated as “Acting” Lead Teacher until that time.
<ul>
<li>Endorsement in Early Childhood Education, Early Childhood Special Education, Preschool Disabilities, or Early Childhood Education Unified per NDE Rule 11 required within four years of hire.</li>
<li>Two years of early childhood experience in a group setting preferred.</li>
<li>Must be able to pass a background check that meets compliance standards.</li>
</ul>
ESSENTIAL SKILLS / ABILITIES REQUIRED:
<ul>
<li>Knowledge of curriculum, principles, and best practices of early childhood education.</li>
<li>Ability and willingness to remain abreast of developments in the child development/early childhood education field to enhance professional growth and development.</li>
<li>Willingness to participate in Educare's commitment to continuously review, analyze and apply findings from local and national evaluations to current program design.</li>
<li>Knowledge of state childcare licensing requirements.</li>
<li>Ability to work within an interdisciplinary team as a cooperative and supportive team member.</li>
<li>Ability to establish supportive relationships and form an alliance with staff and families from diverse backgrounds on behalf of children.</li>
<li>Ability to effectively communicate, verbally and in writing, in a manner that demonstrates and fosters cooperation, respect, concern, and openness to change.</li>
<li>Ability to take or think about the perspective of others and demonstrate self-awareness of one's own culture, beliefs, and values.</li>
<li>Ability to physically interact with children including the ability to walk or run quickly, kneel or sit on floor, bend and lift, walk over rough or uneven ground, while in or outside of facility.</li>
<li>Ability to lift, carry and move center/classroom equipment and supplies and/or bulky objects or children weighing up to 50 lbs.</li>
<li>Organization skills with the ability to manage time and multiple priorities.</li>
<li>Ability to collaboratively problem-solve.</li>
<li>Maintain boundaries and perform all duties in an ethical and professional manner.</li>
<li>Compliance with all confidentiality regulations as required.</li>
<li>Ability to obtain First Aid and CPR certification.</li>
<li>Ability to operate a computer and office equipment, including, but not limited to, a telephone, fax machine, and copier.</li>
</ul>

Lead Teacher - Preschool

<h3>Job Description</h3>
Salary: Negotiable
Join a dynamic team committed to providing extraordinary support to individuals with intellectual and developmental disabilities. Since 1998, we’ve committed to meeting the personal needs of individuals and families with excellence and breaking the barriers to independence. AIMED is a growing organization dedicated to quality, honesty and ethics in supporting our participants and each other.

General Description of Duties and Responsibilities:
The Clinical Specialist (CS) is responsible for working directly with participants and their team, to develop and ensure proper implementation of behavior support plan, crisis and safety, if needed. Ensures that the atmosphere of behavioral programming provides optimal growth for the individuals we serve, and is based on a person centered philosophy and preserves their dignity and self-worth. The CS will be responsible for directing staff in the implementation of the individuals' behavior support plan in accordance with state and federal regulations and crisis intervention.

Specific Duties:
1. Conducts functional assessments that meet state regulations and are built upon the concepts of positive behavior supports. 2. Develops positive behavior support plans and interaction guidelines that utilize ethical, proactive, person-centered approaches and meets State standards. 3. Develops methods of tracking effectiveness of behavior support plans. 4. Provides the necessary training to enable employees to effectively use behavior support plans and interaction guidelines. 5. Regularly reviews and analyzes data and make changes to plans as necessary. 6. Conducts person centered planning meetings and Personal Outcome interviews as needed. 7. Promotes self-advocacy and independence by encouraging each individual to identify his/her needs and preferences; and when necessary, provides advocacy on behalf of each individual to ensure appropriate treatment, training and protection of rights. 8. Provides timely and accurate documentation, in compliance with policies, procedures and local regulations. 9. Participates in organizational quality planning, assurance and enhancement processes. 10. Must possess a commitment to the belief that all people have the right to dignity respect, opportunity and full community inclusion. 12. Must have a philosophy that is consonant with the Mission, Vision, and Core Values of the organization. 12. Strong knowledge of community resources which may be used by people who are developmentally disabled. 13. Demonstrate leadership as well as possess compassion for and an understanding of the needs, struggles and dreams of people with developmental disabilities. 14. Capacity to organize large amounts of information and manage complex situations to achieve effective outcomes for each individual. 15. Ability to use and interpret policies and regulations pertaining to the service provision of individuals with developmental disabilities. 16. Ability to establish and maintain effective working relationships with other staff, individuals receiving services, families, other agencies, and the general public.
17. Acts as an integral part of the team by attending all meetings (New admissions, ISP, 30 day review and quarterly reviews).
18. A member of the crisis team to provide clinical and behavioral consultation on short notices and for emergency purposes.
19. Effective writing and communication skills. 20. Effective facilitation, negotiation and problem solving skills. 21. Willing to work flexible hours.
22. Familiar with 6400/6100 regulations.
23. Other duties as assigned

Qualifications:
1. Master’s degree in Human Services or Behavioral Specialist license preferred. 2. Bachelor’s degree in Human Services with at least two years experience working with individuals with developmental disabilities. 3. Three years experience supporting people with developmental disabilities.
4. Must have valid driver's license and driving record acceptable to insurance carrier. 5.Trained in FBA.
6. Must be 21 year of age or older. 7. Must clear ACT 34 and 73 (criminal).

AIMED is an equal opportunity employer

Clinical Specialist

<h3>Job Description</h3>
Salary: $14.20 - $24.00
GENERAL DESCRIPTION OF DUTIES 

The Teen Court Specialist position is a management support position that includes juvenile case management, record keeping, intake and court preparation, the administering of drug tests to juveniles and assisting in Mock Trial and Teen Court Awards Night planning and preparation. The specialist must be efficient and resourceful with excellent verbal and written communication skills. The fast-paced Teen Court environment requires the specialist to be able to recognize tasks that need to be completed and the ability to complete the tasks independently.

ESSENTIAL EXPECTATIONS OF PERFORMANCE

Service Excellence – Model behaviors that promote a peaceful, productive work environment.  Demonstrate teamwork through eagerness to assist with difficult tasks.  Serve with excellence to be committed to customer satisfaction through meeting commitments as well as timely and accurate communication.  Effectively communicate relevant information, listen attentively, solicit feedback and respect the opinions of others.
•  Upholds the highest level of professionalism in all conduct and interaction with internal and external customers. 
•  Shares relevant information with team, leadership and others on a timely basis.
•  Provides inter-departmental support through team-oriented approach to satisfy organizational needs.
•  Acts as a representative of the Clerk of Court when communicating with governmental agencies and others.  Provides exceptional customer service when responding to internal or external customers. 
•  Contribute to a positive, open-minded, innovative atmosphere and share/discuss ideas.
•  Contribute to the conservation of resources by managing interruptions of coworkers and leadership.

Engagement – Proven motivation to contribute to the success of our organization and commitment to take positive action that furthers our mission, vision and values.  Engagement is evident through productivity, dependability and showing initiative to seek out new responsibilities, act on opportunities and problem solving.  The Teen Court Associate shows a sense of purpose in fulfilling their day-to-day responsibilities.
•  Understand, support, and demonstrate organizational culture. Adherence to the Clerk’s Policies, Procedures, Mission, Vision and Core Values.  Aligns actions with organization culture (values).
•  Leads and/or participates in meetings, conferences, workshops, professional meetings and other events.
•  Consistent and predictable attendance.
•  Develop a strong and sustainable base of operation within the assigned area of responsibility.
•  Consistently produces accurate work.

Respectful / Ethical Conduct – Consistently demonstrates the commitment to a peaceful productive environment while serving the public and co-workers respectfully, courteously, promptly and competently with the highest sense of honesty and integrity.  We act with honesty and integrity, not compromising the truth.  We treat our team members, customers, partners and suppliers with mutual respect and sensitivity, recognizing the importance of diversity.  We respect all individuals and value their contributions.
Vision – To be the most trusted, efficient, accountable and helpful Clerk’s office in the State of Florida:  We recognize that our dedication to excellence depends on creativity and innovation.  We do not accept the status quo but strive for ways to improve processes and practices.  We value flexibility and the ability to adapt.

Education and Training – Through personal and professional growth, we will continue to develop and maintain the essential knowledge and skills to perform our duties to the best of our abilities, keeping knowledge and skills up-to-date, and turning mistakes into learning opportunities. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

<ol>
<li>Intake: Greet new families and explain initial intake paperwork; drug test defendants and document results; collect drug test fee and prepare receipts; prepare copies and court date information and give to defendant.</li>
<li> Court: Prepare defendant summaries; prepare court night paperwork; set up courtrooms, attorney rooms and jury rooms; help sign in volunteers and defendants; complete contracts and explain sanctions.</li>
<li> Case Management: Update records weekly; read all essays, apology letters, and workbooks, and other documents from defendant; verify community service hours; call all cases at least once per month; call cases who are near due date or past due date more frequently to try to help defendant complete successfully; prepare Successful, Unsuccessful, and Decline reports. Provide copies to DJJ, SAO, and parents as required. Close out cases and file folders.</li>
<li> Banquet: Help coordinator determine theme and decorations for banquet; send invitations and track RSVPs; help volunteers and coordinator clean and decorate for banquet; organize all awards and prizes; help coordinator distribute prizes and awards to honor volunteers; clean after banquet. </li>
<li> Mock Trial: Attend FSU Undergraduate Mock Trial Tournaments once per year. Help transport and supervise teens on trip. Help coordinator prepare case materials and schedule for Teen Court Mock Trial teams and coaches. Help prepare materials for competition.  Attend mock trial and assist coordinator. Post Mock Trial clean up.</li>
<li> The administering of drug tests to juveniles and the handling of urine specimens.</li>
<li> General office duties: Answer phones and answer questions/address concerns of both parents and teens; sign up teens for jury duty and other classes; maintain files according to the Department of Juvenile Justice (DJJ) Best Practices and Florida Statutes, including but not limited to confidentiality rules, storage and destruction; update Excel file for all files which have been destroyed.</li>
<li> Track Volunteer Service hours and prepare service letters.</li>
<li> Call parents to set up new Civil Citations for intake, prepare intake letter and create new case files.</li>
<li> Add new cases and update ACCESS files.</li>
<li> Safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.</li>
<li> Maintain regular, punctual attendance consistent with the ADA, FMLA, other federal, state and local standards and the organization’s attendance policies and procedures.</li>
<li> Be able to lift a minimum of 10 lbs and assist with the set-up of tables and chairs as needed for various events. </li>
<li> Other duties and responsibilities as assigned.</li>
</ol>

EDUCATION AND/OR EXPERIENCE

Education:
Associate’s Degree preferred, but not required.

Experience:
Two (2) years working experience with juveniles preferred, but not required.
An equivalent combination of education, training and experience may be substituted at the Clerk’s discretion.

Licenses/Certificates:
A valid Florida Driver's License or Florida Identification is required for the hiring process. 

JUDGMENT DECISIONS
Ability to work on assignments where common sense and good judgment are essential. Judgment is required to ensure information released to public is not legal advice, is not released without proper authorization, is in compliance with best practices, and is not confidential in nature. Ability to work with and maintain confidential and/or sensitive records, and comply with legal advice restrictions for the Clerk’s office as well as state and federal guidelines.

LANGUAGE SKILLS
Superior communication, initiative and organization skills with the ability to apply sound judgment are required. Ability to read, analyze and interpret general business periodicals. Ability to write business correspondence. Excellent knowledge and usage of grammar, punctuation and sentence structure is required when preparing written communication.

MATHEMATICAL SKILLS 
Ability to apply general mathematical concepts.

REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 5 - 10 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

An Equal Opportunity Employer / ADA / Veteran's Preference

The Clerk of the Court does not discriminate on the basis of race, color, national origin, sex, marital status, religion, age, gender identity, sexual orientation, pregnancy, genetic information, veteran status, mental or physical disability or any other category protected by law in employment or the provision of services.­

Only completed applications will be accepted for the hiring process. Resume only submissions will not be accepted.

Teen Court Specialist

<h3>Job Description</h3>
TITLE: Client Service Banker
LOCATION: Floating
REPORTS TO: Branch Administration Officer 
CLASSIFICATION: Full Time, Non Exempt
PAY GRADE: NE 20 ($17.00 - $25.89 per hour)
AVAILABILITY: Monday-Friday 8:00am-5:00pm

Position Summary:
Initiates sales of various branch services and amenities including, but not limited to, the exchange of cash and/or negotiable items, parcel materials, postage and mailings, merchant gift card sales, copy services etc. based on interaction of Bank consumers. Guest Service Specialist’s should deliver quality customer service and consultatively recommend Bank products and other amenities. This includes assisting and responding to customers and prospects on the phone, as well as in person.
Essential Job Functions:
<ol>
<li>Deliver first-class concierge customer service to consumers consistently.</li>
<li>Wait on customers and process their transactions, including Deposits/withdrawals to accounts, payments on loans, check cashing, Money order purchases, etc. Handle auxiliary requests regarding non-deposit products and services.</li>
<li>Sell loan services, interview loan applicants, preliminarily process loan applications for all loans, except mortgages.</li>
<li>Recommend, sell, open, maintain, service, close and renew (if appropriate), all types of deposit services.</li>
<li>Recommend/refer investment options and insurance products.</li>
<li>Recommend, sell, and service other consumer merchandise &amp; services available through the Shop at Pioneer.</li>
<li>Perform computer transactions to affect the customer's accounts when transactions are made.</li>
<li>Calculate and count change and/or monies due from customers, based on the transactions they request.</li>
<li>Promote &amp; sell Bank services and products to customers in a consultative manner.</li>
<li>Perform daily proof of transactions and cash.</li>
<li>Lease, provide access to and close safe deposit boxes.</li>
</ol>
Education &amp; Experience:
<ol>
<li>A high school graduate or GED required or current high school student anticipating graduation.</li>
<li>Recent Retail and/or cashier/teller experience preferred.</li>
<li>Prior experience with Retail sales strongly preferred.</li>
</ol>
As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. 

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Client Service Banker - Floating

<h3>Job Description</h3>
Hearns Real Estate Solutions (HRES) is seeking a full-time, exempt Right of Way Agent to be based in our Charlotte, NC office or surrounding field offices or remote. HRES firm specialize exclusively in land acquisition, relocation, and program management for public works projects implemented under the Uniform Relocation Act regulations. The Agent will provide counseling and advisory assistance to/for displacees throughout the right-of-way project lifecycle in support of the Project Manager (PM), Assistant Project Manager (APM) or members of the project team. The Agent may act as a specialist in the areas of Relocation, Acquisition or Property Management. This position requires a self-motivated individual with a unique combination of analytical skills, attention to detail and superb problem-solving skills with a positive can-do demeanor.
Minimum Requirements: Minimum of 2 year of Right of Way Acquisition experience. North Carolina Real Estate License. Must have utilized the Uniform Act and Division guidelines previously on a project. Excellent written and verbal communication skills. Demonstrated organizational, planning, and prioritization skills. Analytical, problem solving, and negotiation skills. Must be proficient with MS Office Suite, specifically Outlook, Word &amp; Excel; SharePoint or equivalent and other electronic tools. Bachelors degree; OR Must have low level management and/or leadership experience Sales background a plus Customer service oriented Strong written and verbal communication skills Must be technologically proficient with Microsoft Office Suite Must be open to a flexible work schedule Must be willing to travel Must be detail oriented Demonstrates desire to work as part of a collaborative team Entrepreneurial and innovative spirit with a desire to succeed Valid Drivers License
Preferred Requirements:
 Four-year degree at an accredited university or related experience. 
Competencies 1. Excellent written and verbal communication skills. 2. Demonstrated organizational, planning, coordination, tracking, and prioritization skills. 3. Attention to detail and active listening skills. 
Description Why choose a career with HRES?
 How did you get to school today? Did you drive a car or ride a bus? Have you ever considered how the highways you use are developed? Do you use a cell phone? Have you ever considered how cell towers are placed? When was the last time you flew on an airplane? Have you ever considered how airports are developed or expanded? Have you ever taken a subway or train for public transportation? How are they constructed and expanded? Do you use electricity to power your cell phone and computer? Have you ever considered how electricity is transmitted to your school or home? 
You could have the opportunity to work for a company that makes these things happen. Did you know that the 5th Amendment to the U. S. Constitution guarantees that private property shall not be taken for public use without just compensation? We can train you to be part of building our countrys infrastructure while protecting the private property rights of those impacted by these projects. 
Key Result Areas (KRA's): (Areas in which performance is measured and goals set) 1. Time Management 2. Productivity 3. Stakeholder Relationships 4. Professional Development 5. Communication 6. Quality
Key Result Areas (KRA's): (Areas in which performance is measured and goals set)
<ol>
<li>Time Management</li>
<li>Productivity</li>
<li>Stakeholder Relationships</li>
<li>Professional Development</li>
<li>Communication</li>
<li>Quality</li>
</ol>
KRA #1: Tasks-Activities Demonstrated ability to set priorities, track details/data/information/activities and create/implement work &amp; travel schedules and contribute to the organization moving forward.
Accountability (Goal) Provide detailed account of organized tasks, schedule or checklist for each project to include timelines, priorities and potential challenges to meeting deliverables.
KRA #2: Tasks-Activities Demonstrates the ability to manage a minimum number of parcels to completion within the allotted timeframe as designated by the Assistant Project Manager, APM, or Project Manager, PM and Learning Plan. Agent must demonstrate an increase in their capacity to complete the minimum number of parcels over time.
Accountability (Goal) An agent is expected to successfully manage and complete a minimum number of parcels at any given time as determined by the Assistant Project Manager or Project Manager. Must be able to utilize Parcel Suite software for accurate tracking.
KRA #3: Tasks-Activities - Timelines: Be punctual and submit all deliverables according to schedule. Integrity: Always deal with internal and external clients with integrity, as it results an attitude of respect toward HRES team, the clients and their organization. Appearance: Maintain a professional appearance at all times to include HRES logo apparel or HRES name tag. Preparation:Agent should have working knowledge of HRES and the services we offer. Being prepared will dictate the overall success of HRES. Listening:Be an active listener in projects and meetings, Be aware of your body language, Maintain eye contact, Dont Interrupt, Provide feedback and ask appropriate questions. Problem Solve:Help the client solve the problem, problem identification/analysis. Business Development:Agent is expected to forward all information that could potentially lead to a business opportunity to the APM or PM.
Accountability (Goal) Agent must demonstrate the ability to represent HRES independently. Able to communicate with clients or perspective clients and have knowledge to help promote and cross sell HRES divisions. Able to work cooperatively and effectively with others to interpret and resolve problems. Anticipates, understands and responds to the needs of internal and external customers to meet or exceed their expectations. Takes the initiative to go above and beyond to assist where and when needed.
KRA #4: Tasks-Activities An agent must show initiative and take an active role in their own professional development by identifying development opportunities in their Performance Coaching Plan. Agents must share knowledge and take opportunities to mentor others to help with their professional development. Agents must learn and adapt quickly, take time to reflect, set goals, and seek regular feedback and support.
Accountability (Goal) Continually progress toward or achievement of specific professional development goals, identified in Performance Coaching Plan, certifications, advanced degrees, or proficiency in new skill or knowledge areas.
KRA #5: Tasks-Activities The Agent is expected to communicate with the APM and/or PM by phone, email, or in person frequently to identify risks, opportunities, prioritize or delegate tasks or reassign parcels.
Accountability (Goal) The agent is responsible for communicating risks, opportunities or schedule concerns with the Project Team in accordance with the Communication Plan implemented by the Project Manager.
KRA #6: Tasks-Activities Agents must consistently utilize the checklist or quality control document as directed by the APM or PM to ensure compliance.
Accountability (Goal) Every parcel that the Agent submits must consistently pass the audit review process with minimal rework.
Work Environment This job operates in a professional office environment. This role uses standard office equipment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to lift and/or move up to 10lbs. Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Up to 75% Travel is required.
Expected Hours of Work This is a Full-Time position with some flexibility in hours. The employee must be available during the core work hours of 8:00 a.m. to 5:00 p.m. and work 40 hours or more, if necessary, each week.
Additional Eligibility Qualifications 1. Must be proficient using multiple peripherals, including but not limited to, tablet, smartphone, laptop, printer, etc.
Work Authorization/Security Clearance Must be authorized to work in the United States.
Flexible work from home options available.

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