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<h3>Job Description</h3>
Job DescriptionPOSITION SUMMARY The IT Security Analyst plays a key role in safeguarding the organization's digital assets and ensuring information systems' confidentiality, integrity, and availability. In addition to monitoring, analyzing, and responding to security incidents and threats, the position oversees access control measures and manages permissions for the organization's corporate domain and applications. Collaborating with cross-functional teams, the IT Security Analyst assesses risks, implements security controls, and ensures compliance with industry standards and regulations. EDUCATION &amp; PROFESSIONAL EXPERIENCE • Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. • 2-4 years of hands-on experience in IT Security roles. • Experience with security tools such as SIEM, Firewalls, Endpoint Protection Solutions, and permission management. • Experience working in a highly regulated industry. (preferred) LICENSURE / CERTIFICATION • Technical certifications such as Security+, CySA+, Network+ or equivalent are preferred. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…</a> The pay transparency policy is available here: <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. <a href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf" target="_blank">https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…</a> We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #2233 Company DescriptionThis company offers growth and a great group of people to work with. 
<h3>Company Description</h3>
This company offers growth and a great group of people to work with.

IT Security Analyst

<h3>Job Description</h3>
Job Description
IT Support Analyst
JOB SUMMARY
Under the supervision of the Sr. Director – Operational Support, Innovation &amp; Rehab and/or Manager – PACE IT Services, the IT Support Analyst is responsible for technical and hardware support of PACE Southeast Michigan (PACE SEMI) staff and facilities. This includes but is not limited to hardware procurement and assignment/inventory, upgrades, equipment set-up, detection and resolution of technical problems, and training of users for basic tasks and functions. Will require ongoing communication and collaboration with Henry Ford Health System (HFHS) IT technical support team and related areas for issues of system integration, email and ID assignment, and other client management functions related to system being hosted on their servers. Collaborates with other team members including EMR Administrator, IT Application Specialist, training specialists, human resources, and other key leaders.
SPECIFIC DUTIES AND FUNCTIONS
1. Act as liaison between PACE and HFHS IT, attending required meetings at each for seamless integration of operation functions to include:
 a. Account/email set-up
 b. Hardware ordering/procurement
 c. HFHS IT system updates/changes
2. Explore and provide solutions to customer IT problems, performing diagnostic tests and troubleshooting where needed. This includes phone, virtual, email, and on-site support.
3. Develop and implement downtime procedures where needed, providing education to key staff for processes to be followed.
4. Order, install, and track IT assets assigned to PACE locations and users; provide hardware maintenance and updates when needed to ensure efficient operations.
5. Make recommendations for hardware and software updates/upgrades as appropriate in a proactive manner.
6. Use helpdesk/IT ticketing system to track and complete all requests and provide reports as requested to ensure resolution of issues, trending of problems, and other data as needed.
7. Recommend, install, and maintain related peripherals including but not limited to docking stations, printers, external storage devices, and diagnostic tools.
8. Maintain applications/websites for clients.
9. Communicate with users/customers in a manner that ensures understanding and problem resolution.
10. Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
1. Ability to collaborate with other IT team members both within company and affiliated health systems.
2. Ability to function with limited supervision, prioritizing multiple demands and achieving deadlines.
3. Able to teach staff of different levels basic computer skills including account and email access.
4. Adept at IT problem-solving, technical support, and resolution of related issues for all user levels.
5. Keeps current with IT equipment trends, software including MS Office and other relate technical issues.
QUALIFICATIONS &amp; EXPERIENCE
1. Associate degree in computer science, networking, programming, or related technical degree. May consider extensive equivalent experience with documentation and technical certifications.
2. 2+ years healthcare IT experience.
3. Knowledge of help-desk operations/processes.
WORKING CONDITIONS
1. Primary office environment with long periods off sitting/computer use.
2. Participant care environments at multiple sites with potential exposure to communicable diseases. 
3. Limited noise, temperature fluctuation and dust are possible.
4. Reliable transportation for work on-site at all PACE SEMI locations.
5. Frequent bending, lifting, walking, and other physical demands associated with set-up of IT equipment and user workstations up to fifty (50) pounds.

IT Support Analyst

<h3>Job Description</h3>
Job Description
Are you passionate about technology and driven to deliver impactful solutions? Industrial Info Resources, the leading market intelligence firm in the US, is on the lookout for a dynamic IT Project Analyst to join our innovative team.
About Us:
Founded in 1983, Industrial Info Resources stands at the forefront of market intelligence, providing unparalleled insights across all 12 industry sectors. Our global clientele relies on our “best in class” services to make data-driven decisions that shape the future of their businesses.
Why IIR?
<ul>
<li>Impactful Work:&nbsp;Your contributions will directly influence the success of our clients and help drive industry advancements.</li>
<li>Diversified Reach:&nbsp;Work with a diverse range of clients and colleagues around the world, gaining exposure to various markets and industries.</li>
<li>Innovative Environment:&nbsp;Be part of an adaptive company that values creativity, initiative, and continuous improvement.</li>
</ul>
Position Summary:
As an IT Project Analyst, you will serve as a key liaison between business stakeholders and technical teams, focusing on gathering, analyzing, documenting project and software requirements.&nbsp;Responsibilities include gathering and analyzing project and software requirements to ensure they align with business objectives, create comprehensive software requirement documents that clearly outline project goals and technical specifications and perform rigorous quality assurance testing to verify that the software meets all defined requirements and adheres to quality standards. Acting as the main point of contact, you will facilitate effective communication between all parties involved, ensuring that project objectives are achieved with accuracy and efficiency. Essential Functions:
<ul>
<li>Create or maintain databases of known test defects.</li>
<li>Design test plans, scenarios, or procedures.</li>
<li>Create and maintain software requirements documentation to capture new product functionality or enhance current functionality.</li>
<li>Develop and implement records management program for filing, protection, and retrieval of records, and assure compliance with program.</li>
<li>Document findings of study and prepare recommendations for implementation of new systems.</li>
<li>Conduct interviews with business, technical, and problem experts to identify and communicate issues and gather comprehensive information to be used in problem identification and resolution</li>
<li>Work with different business groups to gain an understanding of the business and technical functions and translate that knowledge using the appropriate documentation (a requirements specification, user manuals, and other documentation as needed)</li>
<li>Create and maintain software requirements documentation to capture new product functionality or enhance current functionality</li>
<li>Validate project testing</li>
<li>Perform Quality Assurance testing on new/current functionality in order to ensure software specification requirements are met.</li>
</ul>
 
 
Company DescriptionSince 1983, we have been helping companies like yours with the most accurate and timely project and plant spending intelligence, based on the highest quality-assurance standards in the industry. We provide value for you by reducing the time it takes you to qualify project opportunities. Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. To build a diverse workforce, Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women. Equal Opportunity Employer M/F/D/V. 
<h3>Company Description</h3>
Since 1983, we have been helping companies like yours with the most accurate and timely project and plant spending intelligence, based on the highest quality-assurance standards in the industry.\r\n\r\nWe provide value for you by reducing the time it takes you to qualify project opportunities.\r\n\r\nReasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. To build a diverse workforce, Industrial Info Resources encourages applications from individuals with disabilities, minorities, veterans, and women. Equal Opportunity Employer M/F/D/V.

IT Project Analyst

<h3>Job Description</h3>
Job Description
About CAC
The Center for Action and Contemplation (CAC) exists to support transformation and inspire loving action in the world through the teaching of Christian contemplative wisdom and practices. Internally, we are working to create a healthy work environment that is grounded in the values of the tradition that we represent. Our mission drives us forward, but our team is at the heart of everything we do.
About the Job Opportunity
Are you someone who enjoys solving technical challenges and helping people thrive through technology? The Center for Action and Contemplation (CAC) is seeking a collaborative, people-centered IT Analyst to join our IT Operations team.
In this role, you’ll help ensure CAC’s systems run efficiently and securely while providing thoughtful, hands-on support to our staff and partners. You’ll troubleshoot issues, assist with onboarding, maintain documentation, and contribute to ongoing IT improvements. Beyond technical ability, we’re looking for someone who listens deeply, communicates clearly, and brings a patient, curious, and service-oriented approach to their work.
This is a hybrid role based in Albuquerque, NM, with at least two days per week onsite. Relocation assistance is available.&nbsp;
Who You Are
<ul>
<li>You’re energized by helping people and solving problems and you can explain technical concepts in clear, simple language.</li>
<li>You bring a calm, patient, and personable presence when working with individuals of varying technical comfort levels.</li>
<li>You’re proactive, organized, and reliable, with a natural curiosity and a growth mindset.</li>
<li>You’re collaborative and team-oriented, yet confident working independently.</li>
<li>You take initiative, follow through, and see challenges as opportunities to learn.</li>
<li>You’re mission-driven and drawn to CAC’s values of humility, compassion, and wholeness.</li>
</ul>
What You’ll Do
<ul>
<li>Serve as the first line of IT support across Mac and Windows environments, both in-person and remotely.</li>
<li>Support onboarding and offboarding, including account setup, equipment provisioning, and IT orientation.</li>
<li>Administer and troubleshoot systems such as Microsoft 365 (Entra ID, Exchange, Teams, etc.), Asana, Zoom, and other SaaS platforms.</li>
<li>Manage and maintain MDM (Mobile Device Management) tools such as Mosyle, Addigy, or Intune.</li>
<li>Support internal events and video conferencing setup.</li>
<li>Collaborate with the IT Operations Manager on system improvements, process documentation, and larger IT projects.</li>
<li>Assist with IT asset management including inventory, procurement, and hardware decommissioning.</li>
<li>Contribute to IT security and compliance initiatives, reporting any concerns promptly.</li>
<li>Partner closely with teams across CAC including People Operations, Production, and the CRM team to ensure seamless technology experiences.</li>
<li>Bring forward a proactive, consultative mindset to anticipate needs and improve how IT support is delivered.</li>
</ul>
Qualifications
<ul>
<li>Bachelor’s degree in IT, Computer Science, or related field and 3+ years of IT support experience (An associate degree with equivalent professional experience will also be considered.)</li>
<li>Proficiency with macOS and Windows operating systems.</li>
<li>Experience with Microsoft 365 administration (Entra ID, Exchange, Teams).</li>
<li>Familiarity with MDM platforms (e.g., Mosyle, Addigy, Intune).</li>
<li>Working knowledge of SaaS platforms such as Asana, Zoom, and password management tools.</li>
<li>Basic understanding of AI tools and associated risks.</li>
<li>Strong interpersonal and communication skills, especially with non-technical users.</li>
<li>History of excellent customer service and relationship building.</li>
<li>Demonstrated ability to troubleshoot, take initiative, and follow through on responsibilities.</li>
</ul>
Work Requirements
<ul>
<li>Based in or willing to relocate to Albuquerque, NM (relocation assistance available).</li>
<li>Hybrid work: minimum of two days per week onsite.</li>
<li>Ability to remain at a computer for extended periods.</li>
<li>Ability to lift and carry up to 15 pounds occasionally.</li>
<li>Clear English communication (spoken and written).</li>
</ul>
Nice-to-Haves
<ul>
<li>Mission curiosity and interest in CAC’s contemplative or spiritual work.</li>
<li>Experience with Apple Support or other customer-facing technical roles.</li>
<li>Familiarity with IT architecture and best practices.</li>
<li>Experience documenting systems and training users.</li>
<li>Prior work in a nonprofit or educational environment.</li>
</ul>
Ready to Apply?&nbsp;
Please apply for this job directly through the online application system, providing your resume and other specified details to be considered for the job opportunity. Due to the high volume of interest, we are not able to process applications or respond to inquiries unless they come through our online system.
Job Specifications, Compensation &amp; Benefits
This is a full-time, non-exempt position based in the greater Albuquerque, New Mexico area. The role includes two in-office days per week to support hands-on IT needs. We welcome candidates who are already located in the area or those open to relocating and we offer relocation assistance to those open to moving.
We are pleased to offer an hourly range (non-exempt position) of $29.31 - $36.64 per hour per hour (based on experience) for this position. Compensation ranges are established based on a grade system designed to ensure competitiveness with industry standards as well as pay equity. Final compensation will be determined based on the specific qualifications of the candidate in relation to the salary grade and predetermined criteria.
Our commitment to pay transparency and fairness reflects both our values and our dedication to fostering an inclusive and equitable work environment. CAC compensation packages are one part of a generous total rewards package that also includes industry-leading flexibility, benefits, and paid leave. We offer full-time staff positions:
<ul>
<li>Medical, dental and vision plans with options to best meet your needs&nbsp;</li>
<li>401(k)</li>
<li>Generous PTO, including organizational-wide week-long break in the summer and winter.</li>
<li>Full-time employees receive 3 months of paid sabbatical leave after 7 years of service.</li>
<li>Paid Sick Leave</li>
<li>Personal Retreat: 5 paid days off to attend one spiritual retreat a year after your first year of employment&nbsp;</li>
<li>Professional Development Stipend</li>
<li>Five free books annually in addition to all free digital downloads from CAC Library</li>
</ul>
We are an Equal Employment Opportunity (EEO) Employer
We believe that diversity makes us better. The CAC welcomes and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to age, race, color, national origin, ancestry, religion, gender and gender identity, sexual orientation, family medical history or genetic information, pregnancy, parental status, military service, veteran status, citizen status, political affiliation, disability status, or any other non-merit based factor. We look forward to the possibility of working together in a supportive and rewarding environment.
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IT Analyst

<h3>Job Description</h3>
Job Description
 
The Center for Elders’ Independenceis a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly.&nbsp;&nbsp;Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants.&nbsp;&nbsp;Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities
The Position:&nbsp; The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees.
The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset.
 The salary range for the IT Systems Analyst position at Center For Elders Independence is $&nbsp;93,850&nbsp;- $&nbsp;140,774&nbsp;annual&nbsp;base salary.&nbsp;&nbsp;Salary&nbsp;is&nbsp;based on the market for the position, as well as experience, skills, abilities and work history.
DUTIES AND RESPONSIBILITIES:
<ul>
<li>Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements.</li>
<li>Design and deliver scalable IT training programs that support system adoption and improve operational efficiency.</li>
<li>Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention.</li>
<li>Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization.</li>
<li>Conduct root cause analysis for technical issues and recommend long-term resolutions.</li>
<li>Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction.</li>
<li>Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings.</li>
<li>Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans.</li>
<li>Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment.</li>
<li>Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately.</li>
<li>Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining.</li>
<li>&nbsp;Engage with third-party providers for system delivery, support, training, and infrastructure services as needed.</li>
<li>Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders.</li>
<li>Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented.</li>
</ul>
QUALIFICATIONS:
<ul>
<li>Bachelor's degree in a computing-related discipline, or equivalent experience.</li>
<li>5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework).</li>
<li>Proven ability to translate technical challenges into business-relevant insights and solutions.</li>
<li>Strong experience designing and delivering IT training to diverse user groups.</li>
<li>Demonstrated success in process improvement initiatives or service optimization projects.</li>
<li>Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice.</li>
<li>Hands-on experience with:
<ul>
<li>Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive)</li>
<li>Identity &amp; access management (Microsoft Entra ID, Active Directory)</li>
<li>Device lifecycle and endpoint management tools (e.g., Intune, Autopilot)</li>
<li>Network monitoring and troubleshooting (e.g., Cisco, SolarWinds)</li>
<li>Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact)</li>
</ul>
</li>
<li>Strong interpersonal and communication skills—able to engage both technical and non-technical stakeholders.</li>
<li>Excellent documentation, knowledge management, and reporting capabilities.</li>
<li>ITIL certification (v3 or v4) strongly preferred.</li>
<li>Microsoft 365 or similar technical certifications are a plus.</li>
</ul>
“Be the bridge between people and technology—help shape an IT experience that empowers, not frustrates.”


Center for Elders’ Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

IT Systems Analyst

<h3>Job Description</h3>
Job Description
We bring you Tomorrow's opportunity, today.
Volt is immediately hiring SAP IT Analyst in Maplewood, MN 55144
As SAP IT Analyst, you will be responsible. 
Responsibilities:
<ul>
<li>Configure and implement SAP QM modules for plant manufacturing environments</li>
<li>Collaborate with cross-functional teams to support deployment and testing activities</li>
<li>Provide expertise in quality inspections, notifications, audits, and preventive maintenance</li>
<li>Support legacy factory transitions and ensure alignment with corporate quality standards</li>
<li>Assist in validation and compliance testing for regulated environments</li>
<li>Travel to facilities as needed (locations include Twin Cities, NJ, NC, Manitoba)</li>
</ul>
Skills:
<ul>
<li>Experience with organization change management</li>
<li>Knowledge and experience with qTestand JIRA software</li>
<li>5+ years of experience in SAP QM implementation and support</li>
<li>Strong understanding of manufacturing processes and quality systems</li>
<li>Experience working in regulated industries (e.g., healthcare, pharma)</li>
<li>Ability to work remotely with occasional on-site visits</li>
<li>Excellent communication and stakeholder management skills</li>
</ul>
Location Maplewood, MN 55144
Duration: 8 Months 
Shift Timing: 1st shift.
Pay Range: $50.00/hr.- $52.00/hr.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should?APPLY NOW?for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. 
Benefits:?Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&amp;D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). 
Volt?is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at?<a href="mailto:hr_dept@volt.com" target="_blank">hr_dept@volt.com</a>. ?Please indicate the specifics of the assistance needed. 
Volt?does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.? 
 Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

SAP IT Analyst

<h3>Job Description</h3>
Job DescriptionPrimary Job Title: IT Operations Analyst Alternate/Related Job Titles:
<ul>
<li>Technical Support Analyst</li>
<li>IT Service Desk Specialist</li>
<li>IT Support Operations Technician</li>
</ul>
Location: Lexington, SC Onsite Flexibility: Onsite Contract Details:
<ul>
<li>Position Type: Contract</li>
<li>Contract Duration: 1 year</li>
<li>Start: As Soon As Possible</li>
<li>Shift/Hours: Rotational schedule; 5 days/week; 40 hours; shifts between 6:00 AM–10:30 PM</li>
<li>Training: 100% onsite for approximately 8 months</li>
<li>Extension Possible: Yes</li>
<li>Conversion Possible: Yes</li>
</ul>
Job SummaryThe IT Operations Analyst provides first-level technical support within a high-volume, team-oriented call center environment supporting employees across multiple business units. This role requires strong computing skills, excellent customer service abilities, and the flexibility to work rotating schedules while providing timely, accurate, and professional technical assistance.Key Responsibilities
<ul>
<li>Serve as the single point of contact for colleagues requiring technical support across hardware, software, mobile devices, password resets, and general inquiries.</li>
<li>Respond to inbound calls/emails and provide detailed, accurate problem documentation and ticketing.</li>
<li>Escalate issues to appropriate support groups while ensuring timely follow-up and resolution.</li>
<li>Identify, document, and escalate potential outages or wide-impact technical issues.</li>
<li>Analyze trends and provide feedback to improve processes and colleague experience.</li>
<li>Build proficiency in supporting additional technical skills and applications.</li>
<li>Participate in extensive classroom and shadow-based training programs.</li>
<li>Adhere to performance metrics focusing on productivity, interaction quality, first-contact resolution, proficiency, and ticket quality.</li>
<li>Work flexible rotational schedules that may include early mornings, evenings, weekends, and occasional overnights.</li>
<li>Follow schedule rotations provided one month in advance.</li>
<li>Support the team culture by collaborating effectively and maintaining punctuality and reliability.</li>
</ul>
Required Experience
<ul>
<li>Above-average computing and navigation skills.</li>
<li>Exceptional customer service experience in a client-facing or call center/tech support environment.</li>
<li>Strong teamwork and collaboration skills with the ability to work independently.</li>
<li>Proficiency with Microsoft Office 365 (Word, Excel, OneNote, PowerPoint).</li>
<li>Ability to type 30+ WPM.</li>
<li>Strong interest in growing within IT and willingness to learn.</li>
<li>Technical support background with troubleshooting experience.</li>
<li>Ability to complete and bring a knockout questionnaire to the interview.</li>
<li>Must have reliable transportation (no bus routes in the area).</li>
<li>Must have access to a mobile device for multi-factor authentication.</li>
<li>Required to work onsite 5 days per week.</li>
</ul>
Nice-to-Have Experience
<ul>
<li>IT Helpdesk experience or experience with ticketing systems.</li>
<li>Technical degree, Associate’s degree, or IT certification.</li>
<li>General knowledge of PC hardware and components.</li>
</ul>
Required Skills
<ul>
<li>Customer service excellence</li>
<li>Technical troubleshooting</li>
<li>Computing and navigation proficiency</li>
</ul>
Preferred Skills
<ul>
<li>Ticketing systems</li>
<li>IT certifications</li>
<li>Hardware fundamentals</li>
</ul>
Additional Skills
<ul>
<li>Microsoft O365 suite</li>
<li>Remote access support (Citrix, VPN, Active Directory)</li>
<li>Browser support (IE11, Edge, Chrome, Firefox, Safari)</li>
<li>Telephony/VOIP and mobile device support</li>
<li>SCCM, Teams, Webex</li>
<li>Experience with iOS, Android, tablets, and smartphones</li>
<li>Flexibility for rotating schedules</li>
<li>Ability to identify and escalate outages</li>
<li>Trend identification and feedback</li>
<li>Strong written and verbal communication</li>
</ul>
Education
<ul>
<li>High school diploma required.</li>
<li>0–2 years related experience.</li>
<li>Associate’s degree or Technical Certification preferred.</li>
</ul>
BenefitsMedical, Vision, and Dental Insurance Plans 401k Retirement FundAbout the CompanyA top 10 bank in Canada and North America providing comprehensive financial solutions across retail, commercial, wealth management, and wholesale banking. Dedicated to helping clients thrive in a changing market with world-class service and innovation.About GTTGTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utility, and retail sectors in the U.S. and Canada. We look forward to helping you land your next great career opportunity!Job Number: 25-28367 #gttic #gttjobsCompany DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure. We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier. There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> Awards SIA’s Fastest Growing Staffing Firm: 2023 and 2015 SIA’s Best Staffing Firm to Work for: 2019 -2023 Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015 Randstad Preferred Supplier: 2020 - 2023 TechServe Alliance Excellence Award. 2019 NH Business Magazines Fast 5 fastest growing companies Ernst &amp; Young Entrepreneur of the Year Finalist: 2015 
<h3>Company Description</h3>
Global Technical Talent is a subsidiary of Chenega Corporation (<a href="http://www.Chenega.com" target="_blank">www.Chenega.com</a>) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: <a href="https://bit.ly/gttcareers" target="_blank">https://bit.ly/gttcareers</a> \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst &amp; Young Entrepreneur of the Year Finalist: 2015

IT Operations Analyst

<h3>Job Description</h3>
Job Description
Position: &nbsp;IT Security Analyst 4&nbsp;
&nbsp;Location:Richmond, VA 23219. Hybrid - work 
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Duration:7+ Months ( 06/30/2026) , extension likely for an additional year
Interview Type: In Person Only.
Job Description:
Individual is able to work without assistance; provides leadership for others; able to manage highly complex work efforts; may have advanced education; has extensive industry experience.
The IT Security Analyst monitors and advises on information security issues related to the systems and workflow at an agency to ensure the internal IT security controls for an agency are appropriate and operating as intended. Coordinates and executes IT security related projects for the agency. Coordinates response to information security incidents. Develops and publishes Information Security policies, procedures, standards and guidelines based on knowledge of best practices and compliance with Commonwealth IT Security policies, standards, and guidelines. Conducts campus-wide data classification assessment and security audits and manages remediation plans. Collaborates with IT management, Internal Audit, and VITA to manage security vulnerabilities. Creates, manages and maintains user security awareness. Conducts security research and keeps abreast of latest security issues. Prepares IT security documentation, including department policies and procedures, agency notifications, Web content, and alerts.
Company DescriptionMasterApp Labs is direct vendor of various State clients 
<h3>Company Description</h3>
MasterApp Labs is direct vendor of various State clients

<h3>Job Description</h3>
Job Description
Celebrating our 81st year, Martin Engineering is a privately owned global manufacturing company located in Neponset, IL.&nbsp; As the leader in our industry, our people are responsible for our SUCCESS.&nbsp; Our culture is unique; we want our employees to arrive to work happy and leave feeling the same way.&nbsp; We strive to deliver superior service to all of our customers, both internal and external.&nbsp; 
There is a reason we have employees who drive from Davenport &amp; Bettendorf, Iowa, Milan, Peoria, LaSalle, Sterling, and Washington, Illinois. They know we have something special.&nbsp;Please continue reading to discover what we seek in a IT Project Analyst.
The IT Project Analyst collaborates on and may lead pivotal projects such as a global ERP implementation, which may introduce additional manufacturing, engineering, product development, and IT initiatives. This role may require international travel, close collaboration with cross-functional teams, and the ability to manage projects both onsite and remotely, ensuring successful project outcomes within scope, schedule, and budget. This role will require working with both internal and external sources to complete projects on time and within budget.
Qualifications:
<ul>
<li>Bachelor's degree in Business, Engineering or Information Technology, or Business Administration.</li>
<li>1-3 Years of project management experience with a large global IT project preferred.</li>
<li>Competency with Office 365, SharePoint, Excel, and project management-oriented software and tools.</li>
<li>Basic understanding of ERP systems, business, manufacturing processes, and engineering practices.</li>
</ul>
Responsibilities:&nbsp;
<ul>
<li>Assist in the management of project plans that define scope, objectives, goals, timelines, and resource allocation for a global ERP implementation and other projects.</li>
<li>Collaborate with cross-functional project teams, providing clear direction, promoting collaboration, and managing team dynamics effectively. Daily engagement with the project team is required.</li>
<li>Perform Business Analyst duties on projects assigned, including data entry, data formatting, and general IT Analyst duties.</li>
<li>Identify potential risks and proactively develop strategies for risk mitigation to ensure project success, particularly in international contexts.</li>
<li>Assist in the management and optimization of resource allocation and cost control to maximize efficiency.</li>
<li>Communicate transparently, providing regular project updates and addressing concerns or issues promptly to both internal and external stakeholders. Effectively communicate project KPIs to the guidance team.</li>
<li>Ensure project deliverables adhere to stringent quality standards and comply with company policies and industry best practices.</li>
<li>Assist in managing organizational changes associated with ERP implementations and other projects, including crafting training and communication plans.</li>
<li>Assists with developing and delivering training materials to help end-users transition to new technologies seamlessly.</li>
<li>Maintain precise project documentation, including project plans, status reports, and post-project evaluations.</li>
<li>Identify opportunities for process enhancement within manufacturing, engineering, and IT departments, initiating projects to optimize operations and enhance efficiency.</li>
</ul>
Benefits &amp; Perks:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Prescription</li>
<li>Flexible Spending</li>
<li>Dependent Care Reimbursement</li>
<li>Company Paid Life Insurance</li>
<li>Company Paid Short-term &amp; Long-term Disability</li>
<li>401k - with less than 30-day enrollment, no vesting schedule, &amp; generous company match</li>
<li>Onsite Medical Clinic is free of charge to employees &amp; dependents enrolled in our healthcare plan.</li>
<li>Onsite Cafe'</li>
<li>Onsite Fitness Center</li>
<li>Generous vacation package</li>
<li>Tuition reimbursement</li>
<li>Martin Annual Rewards Program (bonus opportunity)</li>
<li>Casual dress policy</li>
<li>And much more..............</li>
</ul>
Are you the person we are looking for?&nbsp; If yes, please submit your resume, and in the meantime, check us out by visiting our website at <a href="https://www.martin-eng.com/" target="_blank">https://www.martin-eng.com/</a>.
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tb7nzmlveZ

<h3>Job Description</h3>
Job Description
IT Support Analyst
Location: Syracuse, NY (Firestone Dr Facility) Pay Range: $27–$33 per hour Schedule: Monday–Friday | 8:00am–4:30pm Company: River Valley Holdings
Help Support a Growing, Multi-Site IT Environment
River Valley Holdings is expanding, and we’re looking for an adaptable, service-focused IT Support Analyst to support end-users across multiple facilities in Syracuse.
If you enjoy problem solving, supporting people, and improving systems, this role gives you the opportunity to make a meaningful impact in a fast-paced, growing organization. You’ll work hands-on with a mix of desktop support, server and network administration, Microsoft environments, and end-user engagement.
This role is full-time, on-site and requires travel between our Syracuse-based locations. The IT Support Analyst reports to the Director of IT.
 
What You’ll Do
As the IT Support Analyst, you’ll help keep our technology running smoothly by:
Supporting End-Users
<ul>
<li>Provide first-level support and troubleshoot devices, software, and access issues</li>
<li>Configure workstations, software deployments, user accounts, and access permissions</li>
<li>Train and assist users at all experience levels with patience and clarity</li>
</ul>

Managing Desktop &amp; System Administration
<ul>
<li>Install, configure, and update desktop applications, operating systems, and Microsoft tools</li>
<li>Manage Windows updates, Exchange administration, file shares, and access controls</li>
<li>Assist with documentation, ticketing systems, and ongoing improvement of support processes</li>
</ul>

Contributing to Network &amp; Server Reliability
<ul>
<li>Support both physical and virtual server environments including maintenance and backup processes</li>
<li>Assist with Active Directory administration and Group Policy changes</li>
<li>Troubleshoot wired and wireless network issues and support access point management</li>
</ul>

Strengthening Cybersecurity &amp; Compliance
<ul>
<li>Support and reinforce security standards, updates, and systems hardening</li>
<li>Create and maintain clear technical documentation and troubleshooting workflows</li>
<li>Participate in on-call support rotation as needed</li>
</ul>
Why You’ll Love Working With Us
<ul>
<li>Hands-on variety — no day is the same</li>
<li>Growing environment with room to advance</li>
<li>Strong teamwork culture with leadership that supports learning and development</li>
<li>Ability to make a direct impact on system reliability, adoption, and user experience</li>
</ul>
What We’re Looking For
<ul>
<li>Experience providing IT support for end-users in a business environment</li>
<li>Knowledge of Active Directory, Group Policies, Microsoft 365/Exchange, networking basics (TCP/IP, DNS, DHCP), and workstation configuration</li>
<li>Strong troubleshooting skills with the ability to research, diagnose, and resolve issues independently</li>
<li>Excellent communication skills and ability to explain technical concepts to nontechnical users</li>
<li>Positive attitude, resourcefulness, professionalism, and customer-focused mindset</li>
<li>Ability to stand, move equipment, and occasionally lift up to 50 lbs</li>
<li>Valid driver’s license with ability to travel between Syracuse sites</li>
</ul>
Benefits
<ul>
<li>Full health, dental, and life insurance</li>
<li>Short- &amp; long-term disability coverage</li>
<li>Vacation and personal paid time off</li>
<li>401(k) with company match</li>
<li>Employee Purchase Program</li>
<li>Employee Assistance Program</li>
<li>Opportunities for career growth across a multi-site organization</li>
</ul>
About Us
River Valley Holdings is a family-owned food distribution company headquartered in Syracuse, NY. Our companies — River Valley Foods, Cavallaro Foods, and Garden Spot Foods — distribute specialty dry and frozen grocery items throughout the northeastern United States.
We take pride in being a growing organization with a strong culture, supportive leadership, and a commitment to our employees.
River Valley Holdings is an Equal Opportunity Employer (EOE).

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