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<h3>Job Description</h3>
Summary
Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone &amp; Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. 
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
Position Overview: As our organization continues to grow and expand, we are seeking an experienced, highly motivated and visionary Chief Nursing Officer (CNO) to lead our nursing departments with the desire to preserve our heritage of delivering high-quality services in the setting of continued growth. The CNO will play a pivotal role in shaping and implementing the strategic direction of our nursing services, ensuring the delivery of high-quality patient care, and fostering a culture of innovation and collaboration within the nursing team. We are seeking an experienced executive level nurse leader, master's degree preferred, with acute care experience in suburban and urban markets.
Qualifications: • Registered Nurse (RN) Tennessee license with a bachelor's degree in Nursing is required. A master's degree in nursing or a related field is preferred. • Minimum of 10 years of progressive acute-care nursing and leadership experience. • Strong understanding of healthcare regulations, accreditation standards, and best practices in nursing care. • Proven track record of leading successful quality, safety, and patient experience improvement initiatives as well as achieving measurable improvements in patient outcomes. • Excellent communication, interpersonal, and relationship/team-building skills, with the ability to effectively engage and inspire others. • Demonstrated ability to think strategically, analyze complex issues, and develop innovative solutions as part of the problem-solving process • Strong financial acumen and experience managing budgets and resources effectively. • Ethical integrity/character, ability to move quickly/make timely decisions and changes when necessary. Multitask/manage multiple competing priorities at the same time. • Technology expertise in dealing with EHR and other tools for things like managing productivity and OR scheduling, etc. • Commitment to promoting a culture of diversity, equity, and inclusion within the nursing department and across the organization.
Responsibilities: • Provide strategic leadership and direction for all nursing services within the organization. • Develop and implement policies and procedures to ensure compliance with regulatory standards and best practices in nursing care. • Collaborate with other members of the executive team to develop and execute strategic initiatives aimed at improving patient outcomes and enhancing the overall patient experience. • Oversee the recruitment, retention, and development of nursing staff, fostering a culture of continuous learning and professional growth. • Monitor and evaluate the quality of nursing care delivered across the organization, implementing quality and safety improvement initiatives as needed. • Serve as a liaison between nursing staff, administration, and other healthcare professionals to promote effective communication and interdisciplinary collaboration. • Manage the nursing department budgets and resources effectively, ensuring optimal utilization of resources while maintaining high standards of care. Including the use of innovative productivity and staffing models? • Stay abreast of emerging trends and developments in nursing practice and healthcare delivery, incorporating innovative approaches into nursing services where appropriate. • Represent the organization in professional nursing forums and associations, building and maintaining relationships with key stakeholders in the healthcare community. • Serve as the leader for Incident Command. Remains calm under pressure, has experience with crisis management, and able to quickly make decisions.
Company Overview: As this community has grown, so have we. What started as a single building called Williamson County Hospital in 1958 has grown into a regional health system, and we are proud to be poised to provide high-quality and compassionate care for generations to come. Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with approximately 2,100 employees across more than 30 locations and over 860 providers covering more than 60 specialties and subspecialties all offering exceptional healthcare close to home. The flagship hospital, Williamson Medical Center, now undergoing a historic $200 million expansion and renovation project, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, the Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide 911 Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. More information can be found at <a href="http://www.WilliamsonHealth.org" target="_blank">www.WilliamsonHealth.org</a>.
Company Culture: We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety - toward our patients and also toward our colleagues. We're looking for talented, caring, and mission-minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position. Community Overview: Franklin sits in the heart of Williamson County, which has the top-rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world-class healthcare. Various publications have showered Franklin with such accolades as one of the "Best Southern Towns," "Best Place to Live," "Top 10 Community for Job Growth," and "Top 50 Cities to Start a Small Business."

(CNO) CHIEF NURSING OFFICER

<h3>Job Description</h3>
Summary
Located in Franklin, Tennessee, Williamson Health is one of the South's most exceptional health care systems with a 203 bed hospital (Williamson Medical Center), over 40 providers at our Williamson Health Medical Group locations, the Bone &amp; Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 825 providers representing over 70 medical specialties and sub-specialties. 
Williamson Health is a system where your talents will be valued and your skillset expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee.
Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid
Williamson Health is an equal-opportunity employer and a drug-free workplace.
POSITION SUMMARY
The Patient Financial Services Supervisor is responsible for collections supervises business office to ensure effective and efficient collections. This position is responsible for overseeing the day-to-day operations for collections, ensuring all team members are hitting established productivity and quality goals. This person will also work with other departments and leadership to identify root cause issues delaying insurance payments and help to resolve those issues to increase cash flow.
The Patient Financial Services Supervisor is responsible for billing staff to ensure effective and efficient billing of all hospital accounts. This position will reconcile daily import and exports of all billed accounts and ensure all accounts are billed out daily. The Patient Financial Supervisor will work with all responsible parties to increase the clean claim rate and reduce future failed or rejected claims. Understand Managed Care contracts and have edits built in patient accounting system or billing system to avoid revenue leakage
The Patient Financial Services Supervisor is responsible for monitoring and following up on claim denials and payment variances with insurance companies in a timely manner. Monitors, analyzes and makes improvement recommendations to management to avoid payment recoupments, denials and billing errors for various payers.
POSITION REQUIREMENTS
Formal Education / Training: High School diploma or GED required. Strong working knowledge of Patient Financial Services with 2 years' experience preferred. Must be detailed oriented while demonstrating the ability to multi-task maintaining efficient, organized and consistent outcomes. 
Workplace Experience: Prefer five years healthcare experience in patient financial services within a hospital setting or related area.
 Equipment and Skills Training: Telephone, Meditech System, scanning software, Fax, PT650, Label/Armband Printers, Copier, Passport, Cisco phone system, API time and attendance system, Event notification incident reporting system, Healthstream On-line training system, Excel, Word, Internet, PowerPoint.
Physical Environment: Highly active office/clinical environment
Physical Effort: Ability to accurately communicate in English both verbally and written. Prolonged sitting, standing, bending, consistent repetitive keyboard and terminal usage. Consistently work well under pressure and can function independently.
PERFORMANCE STANDARDS
<ol>
<li>Coordinates daily operations of the Patient Financial Services department. The supervisor is responsible for providing guidance to the billing, follow-up, revenue integrity, denials and appeals. Recommends and implements process improvements to current processes in a cost-effective manner. </li>
<li>Stays informed of new regulations and provider (HMO/PPO, etc.) requirements and develops written processes for the staff as necessary. Responsible for departmental communication of managed care requirements, and regulatory guidelines. </li>
<li>Communicates effectively with staff through staff meetings, email, huddle and individually. Follows through with issues and responds to others in a timely manner with resolution</li>
<li>Work independently while addressing situational challenges in a professional manner. Resolving staffing challenges and open consistent communication with the team so all are current with departmental operations, changes and hospital current events.</li>
<li>Thorough understanding of current policies and procedures and ensure the team has a clear guidance around these procedures. Ensure individual education is provided for downtime processes and procedures. Assist with Policy and Procedure development, administration and modification to ensure best practice is maintained. </li>
<li>Monitor the aging of accounts receivable by payor or ensure prompt payment. Work effectively with all payors to resolve problems. Identify and investigate billing problems. Formulate and implement solutions</li>
<li>Staff education around expectations for quality work the first time, while exuding compassion and creating departmental cohesiveness. The individual establishment of goals, while aiding in education when gaps appear or complimenting individual and departmental achievements.</li>
<li>Handles and prioritizes multiple tasks/responsibilities and completes any other job duties assigned by Patient Financial Services Manager and/or Director. </li>
<li>Monitor claim denials via payer EOB's and computer generated reports. File reconsideration requests and chart review requests with insurance as needed. Also, generate selection reports from various software applications to help identify denial trends and work with various departments to develop improvements or corrections are required.</li>
<li>Works closely with the Asst. Director of Revenue Cycle,, Director of CIM and Director of Case Management to ensure that certain deadlines are met relative to the CMS RAC Audits utilizing the Meditech task and Denials Management software.</li>
<li>Cooperates and interacts with supervisors, peers, other departments, and all customer groups demonstrating our commitment to "service".</li>
<li>Assist leadership with hiring, training, supervising, monitoring, evaluating, educating and discipline all patient financial service staff.</li>
</ol>

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