<h3>Job Description</h3>
Description:
The hybrid remote Scan Center QC Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.
Shifts: Monday – Friday; 6am-2pm
Pay: $15.00 per hour.
Location: Hybrid, must be able to periodically report to our Bristol PA location.
The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.
Responsibilities
<ul>
<li>Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring.</li>
<li>Inspect scanned documents for discrepancies, imaging quality, and more.</li>
<li>Reviews and edits document scans to fit company standards.</li>
<li>Assist in developing and maintaining a document quality control process.</li>
<li>Monitor calibration of scanned documents.</li>
<li>Assist management with coaching, training, and development of data entry operators.</li>
<li>Assists with training and educating data entry agents and team members on the quality control process.</li>
<li>Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning.</li>
<li>Analyze quality and performance trends.</li>
<li>Responsible for scheduling, facilitating, and documentation of regular improvement meetings.</li>
</ul>
Requirements:
<ul>
<li>Demonstrated experience in solving problems and working with raw data.</li>
<li>Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner.</li>
<li>Dependable in meeting deadlines with accurate and complete information.</li>
<li>Ability to be detail-oriented and accurate in a fast-pace environment.</li>
<li>Experience with Microsoft Office software with emphasis on Excel, Word.</li>
</ul>
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.

Scan Center QC Specialist

<h3>Job Description</h3>
Overview
The Lead Multi-modality Technologist position is responsible for performing imaging procedures in two or more modalities while providing leadership to a team of technologists. This position serves as a procedure specialist and leads a team of radiology technologists in two or more modalities.
The specific modalities are: Diagnostic/Xray and CT (or) any two or more (Diagnostic/Xray, CT, MRI, and/or Ultrasound),
This position's location is on-site only.

Responsibilities
Leadership * Provide team leadership to staff in the department.
* Act as a resource and first point of escalation resource to address the needs of staff, patients and families.
* Serve as a procedure specialist and subject matters expert on modality and its process and procedures.
* Acts as the day-to-day lead for operations of the department and assures efficient operation of workflow of the department.
* Responsible for maintaining the work schedule, workflow and staff schedules for the department.
* Participates in the hiring process, performance evaluation and handling of issues, and in problem solving for the team.
Patient Care * Obtains patient history.
* Educates patients/families regarding procedures and/or treatment to be performed as well as risk factors and prevention.
*Positions patients appropriately for the applicable radiographic procedure.
* Performs radiographic procedures and analysis according to departmental guidelines.
* Develops and evaluates radiographic results for technical quality, such as density, contrast, definition and distortion.
* Applies learned methodologies with independent judgment according to established policies and procedures.
* Performs prescribed procedures in accordance with established policies.
* Maintains infection prevention standards.
* Explains standard procedures and answers patients questions.
* Prepares, cleans, adjusts, inspects and maintains equipment.
* Produces quality images and prepares/presents them with other pertinent patient information for timely interpretation.
* Prepares and maintains accurate documentation, archiving imaging data as needed or required
* Collaborates with physicians and other medical professionals.
Modality Specific CT:
* Operate head or body scanners to create a computer generated cross-sectional image of a patient's internal organs and tissues for diagnosis of medical issues.
* Produces computerized tomographic scanner radiographs of specific areas.
Determine and set appropriate technical parameters to accurately demonstrate anatomy and pathology.
* May perform obstetric and gynecological scans, abdominal scans, retroperitoneal scans, and radiation therapy localization.
Mammography:
* Prepares patient and equipment for mammography procedure.
* Positions patient throughout the procedures, adjusting immobilization devices for proper compression.
* Performs radiologic mammography exams, including screenings and diagnostic studies, and analysis.
* May participate in the performance of advanced mammography procedures such as stereostatic biopsies, clip placements, drainages.
MRI:
* Operates a magnetic resonance scanner to obtain images used for diagnosis and treatment of patient pathologies.
* Uses knowledge of imaging techniques and cross-sectional anatomy to create high quality scans.
* Modifies technical settings and adjusts scanning parameters to enhance images and minimize unnecessary exposure.
* Start IVs and/or catheters effectively and consistently for the MRI process.
* Prepare, administer and monitor IV contrast and/or patient sedation and patient status.
* Ensure completion of screenings for pacemakers and other patient status affecting qualification for MRI.
Diagnostic/Xray:
* Performs radiographic procedures using both stationary and mobile radiographic equipment.
* Responsible for appropriate set up of the xray room and manipulation of equipment, and proper placement of patient for procedure.
* Ensure proper image capture of skeletal structure request for diagnosis and treatment purposes.
* Process and develops exposed xray film and creates xray CD copies for review and interpretation.
Ultrasound:
* Performs sonographic examinations to locate, evaluate and record critical functional, pathological and anatomic data.
* Operates ultrasonic equipment to produce images of organs and tissues for diagnostic purposes.
* Utilizes transabdominal technology to monitor patient or fetus health, detect or monitor tumors/cysts and diagnose cardiovascular conditions.
* May assist with vascular ultrasound procedures and ultrasound guided biopsies and other guided procedures.
Nuclear Medicine:
* Performs nuclear medicine procedures, demonstrating competence in performing invasive/interventional procedures.
* Prepares and administers radiopharmaceuticals for use in both diagnostic studies and therapeutic treatments.
* Operates imaging equipment and technology to track and record radiation with the patient's body, and prepares image reports.
* Performs and evaluates equipment quality control measures.
* Follows radiation safety guidelines and documents radiopharmaceutical safe receipt, administration, storage, usage and disposal for regulatory compliance.
Quality
* Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures.
* Performs and evaluates equipment quality control measurements, demonstrating ability to troubleshoot and notifying appropriate personnel to maintain equipment performance.
* Assures the efficient operation of workflow of the department and monitors and maintains an adequate inventory of supplies and materials to ensure non-interruption of service.
* Participates in required training for compliance related activities (HIPAA, Compliance, Patient Safety, TJC, other regulatory bodies.
* Participates and contributes to quality improvement processes and unit meetings/activities.
* Participates in compliance related activities (HIPAA, Compliance, Patient Safety, TJC, other regulatory bodies).
* Ensures that the examination results meet the facility standard for Quality Assurance before findings are released for interpretation.
* Provide oversight for the assessment of examinations performed within the facility for technical and image quality, and accuracy.
* Document any incidental findings that might impact patient safety or patient care and provide that information to the interpreting physician.
* Exercise responsibility for the maintenance and accuracy of facility reports, database records and logs.
Education * Keeps updated on the knowledge of human anatomy, physiology, and imaging equipment.
* Participates in creating and sustaining a learning environment supported by evidenced based practice and research.
* Participates in the mentoring and education of technologists and students in assigned area.
* Educates patients/families regarding procedure and/or treatment to be performed as well as risk factors and prevention.
* Works with peers and other health care providers. Participates in ongoing in-service and educational seminars.
* Assists with the orientation and training of new staff.
Compliance/Safety * Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job specific training in the specified time frame.
* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

Qualifications
Education Applied Associates of Science degree in Radiological Technology - Required
Bachelor's of Radiology or Science - Preferred
Certification &amp; Licensures Diagnostic/Xray: Arizona Department of Health Radiology Technologist license
BLS (American Heart Assoc.)- Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their department leader
Diagnostic/Xray, CT, Mammography: Current registry Radiology Technologist and CT or Mammography Technologists- Required
MRTBE CT or MRTBE Mammography- Required
BLS (American Heart Assoc.)- Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
MRI/Interventional Radiology: Current registry in MRI, ARRT and/or Interventional Radiology ARRT- Required
BLS (American Heart Assoc.)- Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Ultrasound: ARDMS for Ultrasound- Required
RVT- Preferred
BLS (American Heart Assoc.) - Required
Employee will obtain and maintain appropriate clinical competencies for the roles assigned by their departmental leader.
Experience Five years competency as a general radiographer or six months as a certified specialist - Required
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs

Lead Multi-Modality Technologist CT XR

<h3>Job Description</h3>
The Desktop Support Specialist is responsible for providing day-to-day technical support to internal users, including C-Level executives.  This position requires a highly motivated problem solver with excellent customer service skills and desktop engineering skills. The candidate is responsible for installing, configuring, and troubleshooting Microsoft Windows, Apple iOS, notebook computers, peripherals, tablets, and other relevant items, including Audio/Visual equipment.  Will work closely with other members of the IT department to support all end users. 
Essential Duties And Responsibilities
<ul>
<li>Provide Tier 1 and Tier 2 infrastructure/desktop technical assistance, support and analysis for incoming requests through the firm's online service &amp; request tracking system both remotely, over the phone and/or in-person; Triage, Resolution/Follow-Up with clear documentation of progress.</li>
<li>Perform initial analysis of network issues, resolving/escalating as needed</li>
<li>Document common issues/causes/solutions; policies and procedures; user-guide creation; FAQs and web-based guides.</li>
<li>Setup, maintain, diagnose and troubleshoot problems with Windows operating system and various software applications, file-sharing, printing, and imaging/cloning/system configurations.</li>
<li>Setup, maintain, diagnose and troubleshoot problems with mobile devices including (but not limited to): Apple iPads &amp; iPhones and Android-based devices.</li>
<li>Manage the deployment or reimage/refresh of hundreds of laptops and desktops; including safe backup and transfer of user data accordingly.</li>
<li>Oversee installation/configuration/troubleshooting of various printers, scanners, MFD's and other devices.</li>
<li>Maintain inventory of all technology assets.</li>
<li>Identify current trends and common issues; suggest proactive solutions to potential issues.  </li>
</ul>
Skills, Education &amp; Experience  
<ul>
<li>High-School Diploma or GED required.</li>
<li>Minimum 3+ years of experience in setup, configuration and troubleshooting of desktop/notebook/mobile hardware and software (Windows/iOS/Android).</li>
<li>Knowledge in the use and configuration of Microsoft Office for PC.</li>
<li>Some knowledge of TCP/IP networking and related services (i.e. DNS, SMTP, DHCP, etc.) Active Directory user and group concepts, management, and administration.</li>
<li>Ability to clearly communicate technical concepts to non-technical people.</li>
<li>Ability to identify and escalate situations requiring urgent attention.</li>
<li>Experience supporting a variety of Wi-Fi enabled devices.</li>
<li>Experience supporting A/V equipment is a plus.</li>
<li>Experience creating/maintaining system images for Windows.</li>
<li>Experience with full disk encryption software.</li>
<li>Experience in automation and scripting: PowerShell, VBScript, batch, etc., a plus but not required.</li>
<li>Knowledge of ServiceNow.</li>
</ul>
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IETrREpdUD

Desktop Support Specialist - ONSITE San Francisco

<h3>Job Description</h3>
Description:
Join our team as an IT Support Specialist and play a crucial role in maintaining and enhancing our IT infrastructure. This position is ideal for someone with foundational IT knowledge who is eager to expand their skills in a dynamic, hands-on role. The successful candidate will manage user accounts, configure systems for new users, and ensure the effective deployment of technology across multiple locations. This is NOT a remote position and requires you to commute to our Meridian Dealership Support Center in Meridian, ID.
Key Responsibilities:
<ul>
<li>Assist in managing and maintaining user accounts using Active Directory.</li>
<li>Configure and prepare computers for new users </li>
<li>Support the deployment of systems remotely across multiple states.</li>
<li>Travel locally to various sites for onsite support and troubleshooting.</li>
<li>Occasionally travel out of state to assist in setting up new facilities or during major deployments.</li>
<li>Help in maintaining systems related to DNS, DHCP, and Group Policy Objects (GPOs).</li>
<li>Respond to user help requests and participate in troubleshooting efforts.</li>
<li>Document technical issues and resolutions for future reference</li>
</ul>
Required Skills and Qualifications:
<ul>
<li>1-2 years of experience in IT support or a related field.</li>
<li>Familiarity with Windows operating systems and basic server administration.</li>
<li>Basic knowledge of DNS, DHCP, Active Directory, and Group Policy Objects (GPOs).</li>
<li>Good problem-solving skills and attention to detail.</li>
<li>Strong communication and interpersonal skills.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience with remote desktop support tools.</li>
<li>Capable of managing multiple priorities in a fast-paced environment</li>
</ul>
Helpful Knowledge, Skills and Abilities: Windows 10/11, Desktop/Laptop Support, Troubleshooting, Active directory, Customer service, Hardware support, Office 365, Technical support, Technology Deployment, Help desk support, Software support, Computer Imaging.
WORKING CONDITIONS/ENVIRONMENTAL FACTORS:
<ul>
<li>Works primarily indoors. Occasional work outdoors, which is exposed to ambient heat and cold, and to sun, rain and other weather conditions.</li>
<li>Exposure to noise, cleaning solutions, and other hazardous materials.</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>Must be able to travel locally and occasionally out of state as required.</li>
<li>Lifting: occasionally, up to 50 pounds; rarely, up to 100 pounds. on hard surfaces.</li>
<li>Sitting: frequently, up to ¾ of work shift</li>
<li>Lifting: occasionally, up to 50 pounds; rarely, up to 100 pounds.</li>
<li>Carrying: occasionally, up to 50 pounds for up to 200 feet.</li>
<li>Bending/twisting: frequently. </li>
<li>Climbing: rarely, step ladder up to six feet to reach surfaces.</li>
<li>Reaching: occasionally, extension of arms below, at and above shoulder height.</li>
<li>Pushing/pulling: Occasionally, up to 30 pounds force.</li>
<li>Fine manipulation by hand for repair functions.</li>
</ul>
Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Washington, Idaho, Oregon, Montana, and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

To apply, please follow the link to our job board site.
Requirements:

IT Support Specialist

<h3>Job Description</h3>
Hawaii Island Community Health Center
Job Title-RN Care Coordinator Manager
Supervised By-Senior Director of Nursing

POSITION FUNCTION SUMMARY
Under the general direction of the Senior Director of Nursing (SDON), the RN Care Coordinator Manager is responsible for rendering a variety of skilled nursing care in assigned areas in terms of individualized client needs, according to dependent and independent nursing functions and conformance with recognized nursing techniques, procedures, and established standards based on the scope of nursing. The Care Coordinator Manager is responsible for the supervision and leadership of all Care Coordination staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on clinic needs, and may include but not be limited to the following:
Supervisory Duties
<ul>
<li>Works with the Senior Director of Nursing, Medical Director, medical providers and support staff to ensure there is an integrated healthcare delivery system at HICHC that is efficient, effective and timely with appropriate response to patient and community needs.</li>
<li>In consultation with Senior Director of Nursing and Medical Director, plans and oversees health service delivery by care coordination staff, makes staffing assignments and supervises and evaluates the quality of care delivered.</li>
<li>In coordination with the Quality Improvement team provides leadership to care coordination staff for continuous quality improvement efforts in primary care delivery and documentation. Implements and/or updates processes for data collection, tracking and documenting activities.</li>
<li>Provides leadership to ensure the highest standards of excellence in customer service by anticipating and responding to needs of customers and internal partners; proactively works to improve the quality of customer service provided by HICHC.</li>
<li>Leads personnel in such a manner as to promote a productive, efficient, and safe working environment; establishes an effective flow of communication and information to ensure that problems can be resolved in a timely, effective manner and that support is provided to staff as needed. </li>
<li>In coordination with the Human Resources Manager and SDON, is responsible for the selection, assignment, training, and development of assigned direct report personnel.</li>
<li>Ensures implementation of an effective performance management process for all direct report staff that clearly defines performance expectations and measures, including goal and objective setting, performance feedback, accountability measures, and corrective action as appropriate, and in compliance with sound management practices and applicable laws and regulations to ensure high levels of organizational, work unit, and individual performance.</li>
<li>Actively seeks continuing education and training tools to support best practices for care coordination staff and shares information through staff in-service training and individual performance improvement training. Conducts and documents regular care coordination staff meetings.</li>
<li>Manages care coordination inventory to ensure that necessary supplies are ordered and available, are properly stored and maintained, while seeking ways to reduce waste of resources and supplies.</li>
<li>Maintains compliance with State licensure by enforcing Quality Assurance protocols are adhered to in all patient care areas.</li>
<li>Ensures regulatory compliance of HIPAA by monitoring the workplace environment, on- and offsite staff activities and patient care services provided. Identifies areas where improvement or training is needed.</li>
<li>Handles patient complaints and/or questions in care coordination areas and addresses appropriately or forwards to SDON expeditiously.</li>
<li>Develops, reviews and updates policies, standard operating procedures and documentation tools as required in collaboration with the SDON, Medical Director and QI team.</li>
<li>Ensures timesheets and PTO requests are entered in ADP, monitored and approved in a timely manner in coordination with the payroll department.</li>
<li>Attends budget and grant-related meetings, completes grant reports as required and works with leadership and the finance department to appropriately utilize grant funds and resources.</li>
<li>Completes other projects and duties as assigned by SDON, Medical Director, COO, and CEO.</li>
</ul>
Clinical Nursing Duties
<ul>
<li>Follows Nursing Practice Standards to evaluate patient needs and formulate and implement an appropriate nursing care plan to include physiological, psychosocial, and environmental factors. Identifies the patient’s formal and informal support systems. Revises plan of care based on ongoing assessments as needed with any new data or changes in patient condition or support systems.</li>
<li>Identifies a cost-effective comprehensive care plan to meet patient and family needs and ensures services are delivered in collaboration with medical and behavioral health services.</li>
<li>Documents nursing assessment and patient care provided, including nursing intervention, patient response to care provided, patient needs, problems, capabilities, limitations, and progress towards goals. Documentation includes evidence of appropriate patient, family, and significant other teaching, and the understanding of these instructions is noted in record.</li>
<li>Communicates with the medical provider regarding patient needs, nursing assessments, interventions and patient education in a timely manner. </li>
<li>Acts as a patient advocate. Provides referrals to appropriate community resources; facilitates access and communication when multiple services are involved; monitors activities to ensure that services are being delivered and meet the needs of the client; coordinates services to avoid duplication. Works with HICHC referral specialist to provide appropriate services.</li>
<li>Educates patients by disseminating patient information and literature relating to health education programs including but not limited to discharge planning, family planning, pre-natal care, and health promotion/disease prevention for all age categories. Conducts periodic patient evaluations and knowledge updates as appropriate.</li>
<li>Performs direct patient care, utilizing established procedures, policies, and standards as evidenced by client/staff feedback and physician observation.
<ol>
<li>Assesses patient, collects and documents the patient’s current health status and medical history. Makes accurate initial and ongoing nursing assessments and responds appropriately. This may occur in person at scheduled appointments, walk-in visits and via telephone calls.</li>
<li>Demonstrates ability and appropriate technical skills when administering medications, IV’s, medical/nursing treatments and nursing procedures in accordance with medical provider's orders, standing operating procedures and HICHC policies. Assesses and documents response to treatment and compliance with clinical regimens. o Demonstrates necessary skills and knowledge to provide care for patients of all ages according to policy and procedure and primary care nursing competencies. </li>
<li>Demonstrates ability to handle emergencies in a prompt, precise, professional manner per nursing training and HICHC protocol.</li>
<li>Performs personal patient care in a manner to provide comfort and well-being to the patient, acknowledging physiological and psychological needs.</li>
</ol>
</li>
<li>Provides support for clinical activities by acknowledging, adhering to, and implementing organizational, nursing and medical policies and standard operating procedures.</li>
<li>Performs clinical case management as needed by contacting, teaching, and following protocol for patients with abnormal laboratory or imaging results or by providing assistance with maintaining sufficient medication or medical supplies.</li>
<li>Maintains patient files by updating information pertaining to medications refills, laboratory results, patient medical visit and other patient data required by medical providers.</li>
<li>Maintains disease management charts and flowsheets related to the case-management track system and monitoring of high-risk populations.</li>
</ul>
POSITION SPECIFICATIONS Requirements of Position 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
This position requires a bachelor’s degree in nursing, and a minimum of 1 year of supervisory nursing experience (charge nurse experience is applicable); 5 years progressive experience in a community health center and working within a clinical health care setting preferred. In lieu of a bachelor’s degree, the incumbent must have an associate degree in nursing and possess sufficient prior work experience in progressively responsible positions during which the skills and abilities to perform all the essential functions have been amply demonstrated at a consistently competent level. 
Licenses and Certifications 
<ul>
<li>Current Nursing license for the State of Hawai&amp;#x2BB;i is required, and documentation of education, experience and licensure is required and must be maintained; incumbent must be insurable under the policies and requirements of HICHC. </li>
<li>Current BLS certification is required and must be maintained.</li>
</ul>
Knowledge, Skills and Abilities
The Care Coordination Manager must be familiar with the community health care field and must have a sound understanding of and ability to apply leadership and management principles and methods. Additional knowledge and skills important to this position include but are not limited to:
<ul>
<li>Demonstrates knowledge of the principles of growth and development over the life span and incorporate them in their plan of care and health education.</li>
<li>This position requires advanced knowledge of clinical patient intake procedures, and laboratory and pharmacy protocols. </li>
<li>Supervisory skills and knowledge of clinical management techniques regarding various clinical functions (i.e. JCAHO, OSHA, lab, pharmacy, infection control) and familiarity with state and federal laws and regulations f or the operation of nursing services is essential.</li>
<li>Interpersonal relations and customer service skills; facilitating interdepartmental operations.</li>
<li>Knowledge of the applicable administrative standards, rules and regulations</li>
<li>Good organizational and self-management skills, including time management, document handling and management, etc. </li>
<li>Must be able to work on multiple tasks within established deadlines.</li>
<li>Must be able to work independently under the general direction of a provider and follow instructions for work completion.</li>
<li>Working knowledge of computer systems including but not limited to word processing, spreadsheet, database, and electronic communication software applications. </li>
</ul>
Language Skills
<ul>
<li>Ability to read and interpret documents such as patient records, operating and maintenance instructions, procedure manuals, etc.</li>
<li>Ability to write at an above average level of competence, including internal reports and memoranda.</li>
<li>Ability to communicate with diverse groups of people to include staff and providers and patients.</li>
<li>Ability to communicate effectively with patients and their families to make their visit a pleasant experience. </li>
<li>Sensitivity to the multicultural nature of the service area population and may be required to communicate in another language.</li>
</ul>
Personal Characteristics 
Personal characteristics include: being a team player, self-starter working well with minimal supervision, high integrity, good personal habits, regular work attendance, courteous and friendly, able to work well with diverse groups of people, organization of multiple tasks and projects, and gain and maintain respect of others, both inside and outside HICHC and the communities it serves.

RN Care Coordinator Manager

<h3>Job Description</h3>
Description:
POSITION SUMMARY
Looking for a Career that Matters? JOIN THE STAT Team!
The Document Processing Team Lead / Floater is responsible for the daily preparation, scanning, indexing and verification of records/charts. In addition to standard Document Processing Specialist duties, the Team Lead / Floater monitors and directs work-flow and employee productivity at multiple sites. The Team Lead is also often the primary trainer for new hires. In addition, Team Leads assist with other administrative duties as assigned and effectively communicate all issues that impact the quality or timely completion of the production process to the Imaging Supervisor and Regional Director of Operations.

Schedule: Tuesday - Saturday, 11:00am to 7:30pm, $16.00/hour

Essential Functions:
<ul>
<li>Assist supervisors in the daily workflow and production of operations as directed.</li>
<li>Displays effective and professional communication with internal and external customers.</li>
<li>Adhere to all HIPAA and confidentiality policies.</li>
<li>Assist in the training of new hires by utilizing operational knowledge of production processes and STAT Informatic Solutions module based training programs.</li>
<li>Check queue list and emails daily and respond to inquiries in a timely fashion and accordingly.</li>
<li>Assist as directed with daily chart quality control and processing of reports.</li>
<li>Serve as back-up to the supervisor as needed.</li>
<li>Adhere to all policies, guidelines, programs, and procedures in the employee handbook.</li>
<li>Assist with monitoring time and attendance and help suggest work schedules for production team members to ensure completion of production within established guidelines.</li>
<li>Participate in periodic team member meetings.</li>
<li>Accurately perform all job functions of a Document Processing Specialist.</li>
<li>Perform other duties as assigned.</li>
</ul>

Requirements:
POSITION QUALIFICATIONS
Team Leads must be able to communicate (both written and oral) clearly, proactively and concisely with all keystakeholders, manage their time by organizing and completing work within given deadlines, and make critical decisions while following company policies, guidelines, and procedures. Team Leads must also be able to adapt to changes in order to effectively work within new work structures, processes, requirements, and/or cultures. Must be able to identify and resolve problems in a timely fashion. Must be detail-oriented in order to perform work accurately and thoroughly. Proven ability to establish and maintain long-term customer relationships, building trust, and respect by consistently meeting and exceeding expectations. Must have the willingness to take initiative to make prompt, proactive steps towards problem resolution, capable of handling antagonistic situations, and able to provide guidance and feedback to other team members as needed; facilitating completion of a work assignment or to defend a position or idea. Team Leads must also be capable of making critical decisions while following company procedures.
ADDITIONAL SKILLS &amp; REQUIREMENTS
Must have either a high school diploma or general education degree (GED) with a minimum of 6 months to 1-year related experience. Some college preferred, but not required. Must be proficient with computers, office equipment, and computer software necessary to perform and complete daily production. Thorough knowledge of federal and state information regulations and medical record keeping requirements, when applicable. Must beable to pass pre-employment screening based on Client and Company guidelines and policies
WORK ENVIRONMENT
This position is typically performed in an office setting within a hospital or warehouse environment. Long periodsof sitting and or standing may be required. Requires eye-hand coordination and manual dexterity sufficient to operate all office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Team Leads must remain flexible and available to provide staffing assistance for any/all last-minute projects or emergency situations.

Document Processing Team Lead / Floater

<h3>Job Description</h3>
Join the Kitsap Bank Family as an Online Support Specialist I, II or III (DOE)
Kitsap Bank is an independently owned, local bank whose roots trace all the way back to 1908. We are focused on the long-term, and being responsible stewards of the resources entrusted to us by our customers, our communities, and the environment. As a local, woman and family-owned company, our culture is like a big family, and we recognize our responsibility in supporting others—giving back both time and money into the causes that enrich our communities. Kitsap Bank has been recognized numerous times by the Puget Sound Business Journal and its employees as one of Washington's Best Workplaces. 
Compensation Structure:
Grade: 14 Range: $17.53 – $25.25
 15 Range: $19.13 – $27.74
 16 Range: $21.35 – $32.04
This position may be eligible for an annual bonus depending on business factors and if the employee meets eligibility criteria.
Summary: The Online Support Specialist I provides technical and customer service support for all Online Banking Services including Cash Management. They are also responsible for performing records maintenance and preparing various reports. They provide excellent internal and external customer service representing Kitsap Bank in a courteous, professional and positive manner. They must be a self-starter, with strong attention to detail, and have the ability to multi-task in a fast paced team environment. 
Essential Functions:
<ul>
<li>Provides customer service to clients and branch support for Online Banking Services: Online Banking, Bill Pay, Mobile Banking, Mobile Deposit and eStatements.</li>
<li>Provides customer service to clients and branch support for Cash Management modules: ACH Origination, Commercial Bill Pay, Remote Deposit Capture, and Positive Pay.</li>
<li>Answers, responds to and logs a minimum of 20% of the total number of client and employee telephone calls received in an accurate and timely fashion following the bank’s identification procedure utilizing Contact Center for documentation. </li>
<li>Processes Online Banking and Mobile Deposit enrollments; reviewing customer and account data according to established criteria.</li>
<li>Reviews Mobile Deposit items in accordance with established procedures and customer limits; ensuring overlimit requests are approved. </li>
<li>Drafts responses to client emails, logs and responds to voicemails and drafts responses to secure messages sent via the OLB system.</li>
<li>Scrubs Positive Pay exceptions, processing corrections according to bank procedure and contacting clients for review reminders</li>
<li>Completes set-up and maintenance for Cash Management Services</li>
<li>Prepares various reports for Online Support services processing and maintenance, including, Funds Transfers, Stop Payments, Bill Pay, Deposit Connect, FXD, eStatements and the Imaging system.</li>
<li>Reviews and researches Guardian anomaly detection alerts, escalating to the branch or OLS Management as appropriate.</li>
<li>Maintains confidentiality of all records, accounts and transactions according to the Clean Desk Policy</li>
<li>Performs Online Support functions in accordance with bank policies and procedures.</li>
</ul>
Additional Responsibilities:
<ul>
<li>May be cross-trained in OLS II tasks</li>
<li>Works with Online Support Management to test, document and implement new products, processes and procedures</li>
<li>Helps minimize expenses associated with supplies, equipment and staffing.</li>
<li>Supports Bank decisions and policy changes in a positive manner. </li>
<li>Assists in keeping the area and building secure</li>
<li>Upon completion of being trained in a task, each employee is required to complete a thorough review of all written procedures related to the task and make notes to review with OLS Management before they are considered proficient in the task.</li>
<li>Performs other duties as assigned.</li>
</ul>
Required Education, Experience, and Skills:
<ul>
<li>High school diploma or GED required. </li>
<li>2 to 3 years customer service experience within a bank, financial services or technical service industry. Equivalent combinations of education and experience may be considered.</li>
<li>Thorough understanding of electronic banking operations and online banking functionality.</li>
<li>Past work experience requiring sound judgment, decision making and problem solving skills.</li>
<li>Strong knowledge of Microsoft Office products (Word, Excel, Outlook and Internet Browsers) with the ability to multi-task on the telephone and computer. Excellent written skills.</li>
<li>Ability to navigate, inquire and perform maintenance using FIS applications. </li>
<li>Fosters team approach with a positive attitude </li>
<li>Demonstrates organizational and analytical skills, and the ability to work collaboratively and independently. </li>
<li>Ability to organize and prioritize daily tasks and workflow in order of importance. Flexible and adaptable to change.</li>
<li>Demonstrates strong attention to detail</li>
<li>Demonstrates organizational and analytical skills, and the ability to work collaboratively and independently with minimal errors.</li>
<li>Experience reconciling accounts.</li>
<li>Ability to communicate well, on the phone and in person, demonstrating courtesy, tact and patience.</li>
<li>Demonstrated experience in customer technical issue resolution.</li>
<li>Ability to effectively utilize computer technology. </li>
<li>Ability to operate standard office equipment such as a multi-purpose copy/fax machine and telephone. </li>
</ul>
Physical Requirements:
<ul>
<li>Ability to speak, hear, stand, walk, and use repetitive motion of the hands/wrists.</li>
<li>Requires use of close and distance vision.</li>
<li>Ability to communicate effectively on the telephone, hearing and speaking clearly.</li>
<li>Ability to lift up to 20 pounds.</li>
</ul>
Benefits Provided:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>Flexible Spending Accounts and Health Spending Accounts</li>
<li>Lifestyle Spending Accounts</li>
<li>Health Reimbursement Accounts</li>
<li>Employee Assistance Program</li>
<li>Company Sponsored Life/AD&amp;D and Long Term Disability</li>
<li>Voluntary Plans (Accident, Hospital Indemnity, Critical Illness, Short-Term Disability, Cancer Riders, and Life/AD&amp;D Insurance)</li>
<li>Pet Insurance</li>
</ul>
Retirement:
<ul>
<li>401k (match 4%) and Profit Sharing</li>
</ul>
Time Off:
<ul>
<li>10 Vacation days (prorated during first year)</li>
<li>2 Personal Days</li>
<li>1 Volunteer Time Off Day</li>
<li>11 Holidays</li>
<li>1 Sick Day per Month</li>
</ul>

Online Support Specialist I, II or III (DOE)

<h3>Job Description</h3>
Summary
Manager's Job Description: $18/hr Temp to engage 
No covid requirements at this time. 
Hiring manager is looking for an outgoing focused self-starter. 
A person who is open to a fast paced and varied work environment. 
CW May occasionally perform shipping, receiving and dock work in a mailroom type environment. 
Runs high volume/production 2D or 3D print and copy machines and performs binding and finishing work. 
Performs filing duties, which may include ‘purging’ and archiving old documents. 
Ensures upkeep of convenience copier areas by keeping neat and well stocked. 
Responds to and coordinates all service calls required by customer. 
May perform filing duties in conjunction with specific customer requests. 
Performs setup of equipment as prescribed by the customer (adds toner, stocks paper, loads filaments and powders, etc.). 
MUST have valid driver's license because they will be driving once converted. 
There is quite a bit of extensive lifting, standing and walking. 
Must be able to lift up to 50lbs and assistance will be made available for anything over. 
Dress code is business casual (jeans are allowed as long as they are in good shape, no rips patches etc) close-toed shoe. 
The client worksite address is 5960 Castleway West Drive Indianapolis and parking is free/validated or reimbursed.
***Shift timings***
8:00 AM to 5:00 PM (Mon - Fri)
Job Type: Temp to Engage
Roles &amp; Responsibilities
POSITION PROFILE
Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document imaging equipment and related software. Also operates High volume mail management systems. Generates reports for digital printing, imaging, and mail systems in digital format. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor, or Assistant Site Manager, depending on site personnel configuration.
JOB DUTIES AND RESPONSIBILITIES
- Runs high volume copy machines and performs binding and finishing work.
- Operating high volume document imaging systems.
- Operating document image handling software
- Operating MS Office and Email systems for opening, sending and retrieving files
- Opening, saving and transferring PC files based on established protocols
- Accessing document management systems via established protocols
- Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs.
- May travel between customer’s buildings.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- May perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- May perform re-lamping and light maintenance duties as assigned.
- May perform occasional cleaning duties as needed.
- May require periodic overtime on nights and weekends, including off-hour emergency response.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include ‘purging’ and archiving old documents.
- Performs other duties as assigned.
Minimum Qualifications
QUALIFICATIONS (Education, Experience and Certifications)
Typically Required:
- Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field.
- Some related copy job experience is preferred.
- May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent customer service skills
- Good PC skills
- Good organizational skills and ability to prioritize
- Mathematical and filing skills
- Ability to use office machines and technical equipment WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS
- Typically, an office environment with adequate lighting and ventilation, and a normal range of
temperature and noise level
- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information
- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. Walking between buildings may be necessary.
- Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.

Sr On-Site Service Specialist-RH-AG1-79159

<h3>Job Description</h3>
JOB TITLE: Solution Consultant
DEPARTMENT: Enterprise Solutions
REPORTS TO: Professional Services Manager
SUPERVISORY RESPONSIBILITIES: No
JOB LOCATION: Remote
TRAVEL: up to 25%
SUMMARY OF POSITION:
The Solution Consultant will provide technical knowledge to a variety of projects from the initial requirements gathering to the final production rollout. They will interpret, create, install, configure and test software programs for business applications. Candidates should have an understanding of: system architecture, Enterprise Content Management (ECM) technologies (including scanning), quality control, workflow, databases, and interfaces and is able to identify task level assignments from high level design. 
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
<ul>
<li> Develops and maintains .NET code to be used in Windows Applications, Web Services, Websites, and other forms of C# scripts.</li>
<li> Writes code to integrate with the OnBase API.</li>
<li>Develops OnBase solutions dealing in areas of document capture, document storage, workflow, and other OnBase areas. </li>
<li> Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections. </li>
<li> Participates in internal design reviews of Functional Specifications. </li>
<li>Creates test transactions and runs tests to find errors and confirm program meets specifications. </li>
<li>Provides technical assistance by responding to inquiries regarding errors, problems, or questions with program. </li>
<li>Analyzes and determines functional specification for customer requests and confers with systems users to clarify objectives and determines the feasibility of the requested services. </li>
<li>Consults with clients to analyze and understand functions to be automated, client needs, objectives, desired features, and input and output requirements. </li>
<li> Researches and evaluates software and hardware to assist in programming or to use as program platforms. </li>
</ul>
MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):
<ul>
<li>A minimum Bachelor’s degree in a Technical discipline or equivalent </li>
<li> Minimum of 2+ years of related experience or equivalent combination of education and expertise. </li>
</ul>
PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):
<ul>
<li>Experience with Imaging, document management, content management and OCR technology is 2+ is a strong plus. </li>
<li>Experience in the OnBase suite of products or capture and workflow solutions (FileNet, Documentum, OpenText, Content Management, Kofax, AnyDoc, etc.) </li>
<li> .NET programming </li>
<li> Experience with N-tier web based applications using C# and ASP.NET</li>
<li> Ability to extend web applications to create dynamic user experiences leveraging HTML5, JavaScript, jQuery and/or AJAX</li>
<li>Microsoft certified in: Technology Specialist (MCTS), Professional Developer (MCIPD), IT Professional (MCIPT), Imaging Architect (CDIA+), or ECM Practitioner (ECMp) a plus. </li>
<li>Certifications such as Microsoft Certified Professional (MCP), Microsoft Certified Solution Developer (MCSD), Certified Document Imaging Architect (CDIA+), Certified OnBase Installer or Workflow Architect are a plus. </li>
</ul>
Not currently recruiting from California, Colorado, Connecticut, Maryland, Nevada, New Jersey, Ohio, Rhode Island, Washington, or New York

Solution Consultant (OnBase)

<h3>Job Description</h3>
Pacific Office Automation is the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in ten western states: OR, WA, CA, AZ, NM, NV, UT, ID, CO, &amp; TX. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.
At Pacific Office Automation, you will find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.
Position
Pacific Office Automation is currently seeking a Production Print Technician who is skilled in repairing and maintaining Konica Minolta &amp; Ricoh Production Printers for our office in Centennial, CO.
If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you!
Essential Job Duties
<ul>
<li>Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, facsimiles</li>
<li>Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines. (Canon, Oce, Ricoh, etc.)</li>
<li>Providing high-quality technical support and expertise by complete each service call according to service agreements and requirements</li>
<li>Effectively complete all territory assignments and developing options to resolve unexpected problems</li>
<li>Participates in training to remain up to date with new products and procedures.</li>
<li>Provide specialist service to other field service technicians for unresolved technical problems/issues</li>
<li>Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities</li>
<li>Working in a fast-paced environment</li>
</ul>
Qualifications
<ul>
<li>2-6 years minimum of relevant experience</li>
<li>Must have experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines, etc.</li>
<li>Applicants with any advanced Konica Minolta Production and/or Ricoh Production Print certifications are highly preferred</li>
<li>Strong computer knowledge</li>
<li>Excellent customer service communication skills are essential</li>
<li>Strong problem-solving and mechanical/electrical skills</li>
<li>Strong working knowledge of Windows 10 applications</li>
<li>Highly motivated and capable of working independently in the field</li>
<li>Must possess a valid driver’s license with a clean driving record. A company car will be provided</li>
</ul>
Benefits
<ul>
<li>Advancement and growth into leadership roles</li>
<li>Team-player environment</li>
<li>Medical/Dental/Vision/Life insurance plans</li>
<li>Matched 401k</li>
<li>PTO, Vacation, Sick Leave</li>
<li>FSA/HSA programs</li>
<li>Company car for work and personal use</li>
</ul>
Our Commitment to Diversity and Inclusion
Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.
#LI-Onsite

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