<h3>Job Description</h3>
Absolute Recovery Services (ARS) is seeking an experienced debt collector for a full-time position in Memphis, Tennessee. ARS works primarily with commercial and residential / multi-family property management firms to recover outstanding payables. 
Responsibilities include contacting debtors by phone and/or letter, sending written correspondence, setting up payment plans, managing debtor accounts, and processing debtor accounts for legal action when necessary. Our collectors also use comprehensive, state-of-the-art databases to locate debtors as needed.
Compensation is base salary plus commission. Work hours are 8 a.m. to 5 p.m. Monday through Friday.
Requirements
<ul>
<li>Minimum one year of collections experience</li>
<li>Some property management and/or multifamily collection experience preferred</li>
</ul>
Benefits
<ul>
<li>Competitive salary</li>
<li>Performance bonus program</li>
<li>Medical, dental, and vision insurance</li>
<li>Short- and long-term disability insurance </li>
</ul>

Debt Collector

<h3>Job Description</h3>
A Better Bail Bond is the premiere company in Houston, Texas.  Our 39 plus years of experience qualifies us as experts in the bailbond industry, nationwide.  Though we may seem like a small company with multiple offices, we are actually a large family living &amp; working in different offices; but connected by our desire to provide an excellent service for those in need of our help.  
Job Duties:
<ul>
<li>Locate and notify customers of delinquent accounts by mail &amp; telephone to solicit payment</li>
<li>Duties include receiving payment and posting amount to customer's account</li>
<li>Preparing statements</li>
<li>Initiating lawsuit proceedings</li>
<li>Keeping records of collection and status of accounts</li>
<li>There is a monthly quota &amp; monthly commission</li>
</ul>
Minimum Qualifications:
<ul>
<li>Must be at least  18 years old</li>
<li>Must have a high school diploma or equivalent</li>
<li>Be authorized to work in the United States</li>
</ul>
Address: 10024 Homestead Rd.  Houston, TX  77016
Starting Pay: $15 per hour (plus monthly commission averaging $500-$1,000)
Part time Schedule:  Tues thru Fri 5pm-9pm &amp; Saturday 10:30am-2:30pm
OFF DAYS:  Sun &amp; Mon
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SrcMD8aUop

<h3>Job Description</h3>
Juno Search Partners is a certified women-founded and women-led talent solutions firm with extensive experience in the placement of accounting, administrative, finance, human resources, legal, marketing, operations, and technology candidates nationwide.Job Description : • Bachelor's Degree strongly preferred • 1-3 years of collections, customer service, and/or sales experience preferred but not mandatory • Experience &amp; knowledge in the leasing &amp; finance sector is a plus • Ability to speak French or Spanish is a plus • Customer focused • A team player with excellent interpersonal skills • Quality driven and results oriented • Able to work in a very fast-paced environment and adapt to situations As a Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns.Day to Day: • Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps • Communicate with debtors by telephone and in writing • Manage debtors and arrears process • Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request • Continue all necessary actions to collect payments and/or terminate accounts • Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery Additional Information :Duration: 3 months; high potential for extensions based on performanceLOCATION/HYBRID REQUIREMENTS:Local candidates ONLY. (Must be within 50 miles of Wayne, PA office)*In-office attendance requirement is 8x/month with the possibility of additional onsite days depending on business needs.2 of these 8 days MUST be Monday or FridayMUST HAVES:2-3+ years of collections experienceBusiness-to-business collections experience is highly preferredExperience with measurables and KPIs in collectionsSomeone who can hit the ground running and is ready to learnAble to work out administrative issues and account reconcilementsAbility to multitask and work out of multiple systems at onceAbility to pivot from inbound to outbound calls at any given timeFlexible schedule to accommodate onsite requirements* (see above)Juno Search Partners is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all of our employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.

Debt Collector (436)

<h3>Job Description</h3>
Salary: Salary: $35,000.00 - $77,000.00 per year
Job description
Descripción de funciones:
Si está buscando una verdadera oportunidad de carrera con una empresa que está creciendo rápidamente con un gran potencial de ingresos, ¡Credit Control es el lugar para usted! -Jornada completa
¡Actualmente estamos buscando profesionales experimentados que puedan hablar inglés y español para unirse a nuestro equipo!
Credit Control, LLC es una agencia de cobro bien establecida, exitosa y compatible. ¡Nuestros clientes incluyen telecomunicaciones, atención médica, 1st party y los clientes financieros más grandes de la nación!
Además, Credit Control LLC ha sido galardonada por 3er año consecutivo como "Mejores lugares para trabajar" por una entidad independiente de 3rdparty para 2022. De hecho, Credit Control ocupó el puesto # 1 en general debido a las encuestas enviadas por nuestro personal.
Como cobrador de deudas con nosotros, recibirá un pago competitivo por hora, una lucrativa estructura de bonificación de hasta $ 3,000 mensuales, bonificaciones de pateador del departamento y será elegible para concursos mensuales. ¡Como empleado productivo, usted será elegible para un aumento salarial cada seis meses!
Ofrecemos una tarifa competitiva por hora + bono mensual de hasta $ 5,500 que puede variar de $ 31,00 a $ 95,000 oportunidad de salario!!!
Los beneficios incluyen:
· Médico/Dental/Visión
· Seguro de vida
· Tiempo libre pagado
· Vacaciones pagadas
· Formación remunerada
· 401k con coincidencia de la compañía
Requisitos del trabajo - Los candidatos deben tener las siguientes calificaciones:
· Preferido pero no requerido: Al menos dos años de experiencia en cobro de deudas, ventas o telemarketing.
· Preferido pero no requerido: Conocimiento de la FDCPA y otras regulaciones que rigen el cobro de deudas.
· Excelentes habilidades de comunicación escrita y verbal.
· Habilidades excepcionales de negociación y servicio al cliente.
· Experiencia con Microsoft Excel y conocimientos generales de informática.
· Diploma de escuela secundaria o equivalente.
· Debe pasar la verificación de antecedentes.
Tipo de trabajo: Ofrecemos una tarifa por hora competitiva + bonificación mensual de hasta $ 5,500 que puede variar de $ 31,00 a $ 95,000 de oportunidad salarial!!!
Tipo de trabajo: Tiempo completo
Salario: $35,000.00 - $77,000.00 por año
Beneficios:
<ul>
<li>401(k)</li>
<li>Coincidencia 401(k)</li>
<li>Seguro dental</li>
<li>Programa de asistencia al empleado</li>
<li>Horario flexible</li>
<li>Seguro de enfermedad</li>
<li>Seguro de vida</li>
<li>Tiempo libre pagado</li>
<li>Formación remunerada</li>
<li>Programa de referidos</li>
<li>Seguro de la vista</li>
</ul>
Entorno físico:
<ul>
<li>Centro de llamadas</li>
<li>Oficina</li>
</ul>
Horario:
<ul>
<li>Turno de 8 horas</li>
<li>Turno de día</li>
<li>Lunes a Viernes</li>
<li>No hay fines de semana</li>
</ul>
Tipos de pago suplementario:
<ul>
<li>Pago de bonificación</li>
<li>Pago de comisiones</li>
<li>Bono mensual</li>
</ul>
Posibilidad de desplazarse/reubicarse:
<ul>
<li>Earth City, MO 63045: Viaje confiable o planee mudarse antes de comenzar a trabajar (Requerido)</li>
</ul>
Lugar de trabajo: En persona
Collections Specialist
Job Description:
If you are looking for a real career opportunity with a company that is rapidly growing with great earning potential, Credit Control is the place for you!
We are currently looking for experienced professionals to join our team!
Credit Control, LLC is a well-established, successful, and compliant collection agency. Our clients include telecom, healthcare, 1st party, and the largest financial clients in the nation!
In addition, Credit Control LLC has been awarded for the 3rdconsecutive year as a “Best Places to Work” by an independent 3rdparty entity for 2022. In fact, Credit Control ranked #1 overall because of the surveys submitted by our staff.
As a debt collector with us, you will receive a competitive hourly pay, a lucrative bonus structure up to $3,000 monthly, department kicker bonuses, and be eligible for monthly contests. As a productive employee, you will be eligible for a pay increase every six months!!
We offer a competitive hourly rate + monthly bonus up to $5,500 which can range from $31,00 to $95,000 salary opportunity!!!
Benefits include:
· Medical/Dental/Vision
· Life Insurance
· Paid time off
· Paid holidays
· Paid training
· 401k with company match
Job Requirements - Candidates should have the following qualifications:
· Preferred but not required: At least two years of debt collections, sales, or telemarketing experience.
· Preferred but not required: Knowledge of the FDCPA and other regulations governing debt collections.
· Excellent written and verbal communication abilities.
· Exceptional negotiation skills and customer service.
· Experience with Microsoft Excel and general computer skills.
· High School diploma or equivalent.
· Must pass background check.
<ul>
<li>Job Type: We offer a competitive hourly rate + monthly bonus up to $5,500 which can range from $31,00 to $95,000 salary opportunity!!!</li>
</ul>
Job Type: Full-time
Salary: $35,000.00 - $77,000.00 per year
Benefits:

<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Paid training</li>
<li>Referral program</li>
<li>Vision insurance</li>
</ul>

Physical setting:

<ul>
<li>Call center</li>
<li>Office</li>
</ul>

Schedule:

<ul>
<li>8-hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
<li>No weekends</li>
</ul>

Supplemental pay types:

<ul>
<li>Bonus pay</li>
<li>Commission pay</li>
<li>Monthly bonus</li>
</ul>

Ability to commute/relocate:

<ul>
<li>Earth City, MO 63045: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>

Experience:

<ul>
<li>Customer Service: 1 year (Preferred)</li>
</ul>

Work Location: In person

Debt Collector Bilingual

<h3>Job Description</h3>
Salary: $16-$18 an Hour
Wouldn’t it be great to build your career at a growing company that has been recognized 4 years in a row from 2019 to 2023 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated team members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunity for growth, development, and internal promotion. We are currently looking for a full-time Debt Collections / Collections Representative, with experience in account receivables, sales, customer service or debt collection. We offer industry-leading bonus structures as well as benefits!

Job description

Collections Representative Responsibilities:
<ul>
<li>Handle inbound and outbound calls for past due accounts.</li>
<li>Keeping track of all accounts in your route</li>
<li>Negotiate outstanding debts.</li>
<li>Planning course of action to recover outstanding payments.</li>
<li>Handle questions and complaints.</li>
<li>Adhere to all local, state, and federal laws governing the debt collection industry.</li>
</ul>

Collections Representative Qualifications:
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to prioritize and multitask.</li>
<li>Basic math and computer literacy skills.</li>
<li>Professionalism and the ability to build rapport with consumers.</li>
<li>Foster teamwork and cooperation.</li>
<li>Preferred - previous experience in debt collection, outbound call center, telemarketing, or other related fields.</li>
<li>Successfully pass a background check.</li>
</ul>

Job Type:
Full-time
Salary: 16.00 -18.00 hourly

Collections Representative Compensation:
<ul>
<li>Individual &amp; Team bonuses and incentives, up to $5,000+ each month!</li>
<li>Additional quarterly, bi-annual and annual Incentives</li>
<li>Additional retention and referral bonuses</li>
<li>A comprehensive paid training program</li>
</ul>

Benefits:
<ul>
<li>Medical Insurance (United Health Care)</li>
<li>Dental Coverage (Guardian)</li>
<li>Vision Plan (Davis Vision)</li>
<li>401K Retirement Plans (John Hancock - Credit Control matches 50% of the first 4%)</li>
<li>Voluntary Life Short Term/Long Term Disability Coverage</li>
<li>Paid Vacation, Personal, Bereavement, and Holidays</li>
<li>Referral program</li>
</ul>

Physical setting:
<ul>
<li>Call center.</li>
</ul>

Schedule:
<ul>
<li>8-hour shift</li>
<li>Monday to Friday</li>
</ul>

Supplemental pay types:
<ul>
<li>Bonus pay.</li>
</ul>

Ability to commute/relocate:
<ul>
<li>Tampa, FL 33626: Reliably commute or planning to relocate before starting work (Required)</li>
</ul>

Application Question(s):
<ul>
<li>Are you willing to undergo a background check, in accordance with local law and regulations?</li>
</ul>
Education:
<ul>
<li>High school or equivalent (Preferred)</li>
</ul>
Experience:
<ul>
<li>collection: 1 year (Preferred)</li>
</ul>

Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>

Weekly day range:
<ul>
<li>Monday to Friday</li>
<li>No weekends</li>
</ul>

Work setting:
<ul>
<li>Call center.</li>
<li>Office</li>
</ul>

Work Location: In person.

Call Center- Debt Collector

<h3>Job Description</h3>
Job Description : As a Temporary Collections Specialist, you will be expected to execute adequate and timely collection and/or instigate recovery activities in order to minimize risk costs and optimize returns.
Day to Day: • Identify and investigate payment arrears in the portfolio and code debtor appropriately in order to determine following collection process steps • Communicate with debtors by telephone and in writing • Manage debtors and arrears process • Identify quality adjustment requests, complete the documentation package, and utilize company underwriting guidelines to approve or reject the request • Continue all necessary actions to collect payments and/or terminate accounts • Record debtor and arrears history in order to ensure a complete file as a sound basis for decision making during collection, recovery
 Your Profile: • Bachelor's Degree strongly preferred • 1-3 years of collections, customer service, and/or sales experience • Experience &amp; knowledge in the leasing &amp; finance sector is a plus • Ability to speak French or Spanish is a plus • Customer focused • A team player with excellent interpersonal skills • Quality driven and results oriented • Able to work in a very fast-paced environment and adapt to situations
 Additional Information : Duration: 6 months; possibility of extension
Location/Hybrid Requirements:
<ul>
<li>Local candidates only. (Must be within 50 miles of Des Moines, IA office)</li>
<li>Required days rotate between Tuesdays and Wednesdays depending on the week; flexibility is provided</li>
<li>*In-office attendance requirement is 8x/month with the possibility of additional onsite days depending on business needs</li>
<li>2 of these 8 days MUST be Monday or Friday</li>
</ul>
Details:
<ul>
<li>Working Hours: 7:00 AM - 4:30 PM CST with some flexibility</li>
<li>1-3+ years of B2B or B2C collections experience</li>
<li>Experience with measurables and managing portfolios in a collections environment</li>
<li>An individual with a background in the food and agriculture industry would be a plus</li>
<li>Able to work out administrative issues and account reconcilements</li>
<li>Ability to multitask and work out of multiple systems at once</li>
<li>Ability to pivot from inbound to outbound calls at any given time</li>
<li>Flexible schedule to accommodate onsite requirements* (see above)</li>
</ul>
 Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.

Debt Collector (435)

<h3>Job Description</h3>
Rent Recovery Solutions in Atlanta, GA, is seeking to hire a full-time Debt Collector / Collections Specialist to help our clients by collecting debts from their former residents. The typical schedule is 40 hours/week between 8:00 am and 5:00 pm, Monday through Friday. Are you looking for an opportunity to use your customer service skills while still having your nights and weekends off? If so, read on!
Our Debt Collectors / Collections Specialists earn a competitive starting pay of $16-$18/hour plus bonuses with no caps! You would also be eligible for our generous benefits, including medical, dental, vision, a 401(k) with profit sharing, and paid training. If this sounds like the right opportunity for you, apply today.
ABOUT RENT RECOVERY SOLUTIONS
Our founding principle is one of fairness and respect for our clients and their former residents. When we approach debt collection in a positive, solution-oriented manner, the debt is far more likely to be settled rapidly and in good faith. This approach is our "Win-Win-Win" philosophy: our clients recover the funds owed them, the former resident meets their obligations, and Rent Recovery Solutions orchestrates the successful resolution.
We know that we would not be successful without our hardworking team. That is why we offer competitive compensation, excellent benefits, and a great work environment that provides opportunities to grow.
A DAY IN THE LIFE OF A DEBT COLLECTOR / COLLECTIONS SPECIALIST
Life as a Debt Collector / Collections Specialist is about negotiation, customer service, and excellent communication. Your primary focus each day is to monitor a large inventory of consumer apartment lease debts. Using imaged data on these accounts helps you get to know the former resident and develop a solution that will benefit them and our clients. As you handle inbound and outbound phone calls, you speak with our clients' former residents to negotiate payoff deadlines or payment plans. While speaking with former renters, you are professional and firm. With great attention to detail, you update client records based on calls. You also identify accounts that require reinvestigation. Each investigation is different from the last, with a new problem to solve.
QUALIFICATIONS
<ul>
<li>Excellent phone presence and customer service skills</li>
<li>Basic computer skills, including the ability to type at least 40 wpm</li>
<li>Reliable transportation</li>
<li>Ability to pass a background check</li>
<li>Pass random drug testing</li>
</ul>
Experience as Debt Collector preferred, but not required. Spanish speaking is a plus! Are you a fast learner? Do you have strong communication skills? Are you a customer service rockstar? Do you enjoy talking on the phone and understand good phone etiquette? Are you great at negotiating and persuading? Can you be confident while also being polite and compassionate? Are you motivated by deadlines? Are you flexible and able to embrace change? If so, you may be perfect for this position! Apply now!
Location: 30339

Debt Collector / Collections Specialist

<h3>Job Description</h3>
Benefits:
<ul>
<li>401(k)</li>
</ul>
Benefits/Perks
<ul>
<li>Competitive Compensation - Commissions</li>
<li>Great Work Environment</li>
<li>Career Advancement Opportunities</li>
</ul>
Job Summary We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.
Responsibilities
<ul>
<li>Contact customers to discuss their accounts and outstanding balances</li>
<li>Discuss the reason for the debts with the customer, and help them best understand their options moving forward</li>
<li>Create payment plans that work with the customer while also aligning with company policy</li>
<li>Maintain excellent records of customer interactions</li>
<li>Process incoming payments or debt settlements</li>
</ul>
Qualifications
<ul>
<li>Excellent customer service skills</li>
<li>Excellent communication skills</li>
<li>The ability to work well in a fast-paced environment</li>
<li>Familiarity with computer programs including the Microsoft Office suite</li>
</ul>

Bill and Account Collector

<h3>Job Description</h3>
Job DescriptionDescription:
Who is Revenue Group? Revenue Group was founded in 1994 with commitment to exceeding client expectations while maintaining an exceptional industry reputation. Revenue Group aims to be a premier full-service agency, always representing our clients with the highest possible regard. Our success is measured not only by financial achievement, but by the high level of opportunity offered to our team members, the relationships treasured with our clients, and a commitment to integrity within the community. Within the organization, Revenue Group relies on each and every team member to contribute their talents in order to succeed. The company provides ongoing training and all the technological tools needed to ensure client expectations are exceeded.

Our employees voted us Top Workplaces in 2022 and 2023!

Our Mission: Revenue Group is the leading business process outsourcing agency. We are committed to exceeding client expectations and maintaining an exceptional industry reputation in a rewarding stakeholder environment.

Revenue Group is looking for a Collections Agent. The shift for this position is 3 days a week 8:00am-4:30pm, 2 days 11:30am-8:00pm, and 2 Saturdays a month from 8:00am-12:00pm (you will flex time the following week). Training will be onsite for 4 weeks and then work from home after training is completed. 

Hourly rate is $15.00 plus a monthly bonus potential.
Start date: 5/20/2024.

What does a Debt Collector do?
<ul>
<li>Demonstrates good customer service skills while initiating outbound calls and receiving inbound calls from customers.</li>
<li>The Debt Collector negotiates account resolution and accurately inputs and documents actions within the collection systems while maintaining company performance and productivity standards.</li>
<li>Maintains up-to-date customer contact information in the collections systems.</li>
<li>The Debt Collector must have the ability to meet monthly goals, be a team player, excellent verbal, and written skills.</li>
<li>Must be computer literate, abiding by FDCPA, HIPPA, and company regulations.</li>
<li>Understand the Fair Debt Collections Practices Act (FDCPA)</li>
<li>Other duties as assigned.</li>
</ul>
PM21
Requirements:
<ul>
<li>Excellent data entry and typing skills.</li>
<li>Superior listening, verbal, and written communication skills.</li>
<li>Understanding of customer service practices and principles.</li>
<li>Proficient in relevant computer applications.</li>
<li>High school diploma or equivalent preferred.</li>
<li>7 Year Background Check.</li>
</ul>
Our Benefits:
<ul>
<li>100% Paid Training</li>
<li>401(k) matching</li>
<li>Paid Time off (PTO) – Up to 10 days your first year!</li>
<li>8 Paid Holidays – Including your birthday!</li>
<li>Referral Program</li>
<li>Employee Assistance Program (EAP)</li>
<li>Growth &amp; Continued Training</li>
<li>Dental &amp; Vision insurance</li>
<li>Health insurance (including Long &amp; Short-Term Disability)</li>
<li>Life insurance (Company Paid)</li>
</ul>
EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.

PM21
Compensation details: 15-15 Hourly Wage
PIf75e3a02852c-25405-34288352

Collections Agent- Work from home after Training!

<h3>Job Description</h3>
Job Title: Collector I
About Us: Join our dynamic and fast-paced team at The Moore Law Group, where we are dedicated to resolving debts with unwavering commitment and professionalism. At our core, we value teamwork and collaboration, fostering an environment that encourages individual growth. We believe in investing in our employees' professional development, providing opportunities for career growth, and recognizing and rewarding exceptional performance. As a member of our team, you'll have access to ongoing training and support, ensuring you are equipped with the tools and knowledge needed for success. We understand the importance of work-life balance and the well-being of our employees, which is why we offer a comprehensive benefits package that includes sick time, vacation, health benefits, and a 401(k) program for financial security down the road. Join a workplace where integrity, excellence, and continuous improvement are the pillars of our corporate culture.
Key Responsibilities:
<ul>
<li>Effectively communicate with consumers, attorneys, and other parties to resolve debts within client requirements.</li>
<li>Demonstrate excellent verbal and written communication skills.</li>
<li>Maintain a high level of customer service and professionalism in interactions with consumers, clients, and colleagues.</li>
<li>Meet performance expectations for collection efforts, including calls per day, contact percentage, promises/calls ratio, and promises kept.</li>
<li>Follow up with responsible parties to ensure timely payments per agreement.</li>
<li>Accurately document account specifics during each contact, adhering to client-specific documentation requirements.</li>
<li>Ensure compliance with state and federal laws, as well as client and company policies and procedures.</li>
<li>Determine appropriate next steps for account collections when direct payment efforts are exhausted.</li>
<li>Treat all individuals with professionalism, respect, dignity, compassion, and empathy.</li>
</ul>
Minimum Qualifications:
<ul>
<li>High School Diploma or equivalent.</li>
<li>1-2 years of debt settlement collections, law firm experience, or 3 years of sales experience.</li>
<li>1-3 years of collections experience in any industry.</li>
<li>Ability to understand and adhere to the firm’s client guidelines.</li>
<li>Comfortable working in a fast-paced, dynamic environment.</li>
<li>Passionate about exceeding goals.</li>
<li>Strong and creative negotiation communication skills.</li>
<li>Commitment to excellent customer service.</li>
<li>Proficient in database software and MS Office Suite.</li>
<li>On-site full-time commitment; not a remote or hybrid role.</li>
</ul>
Physical Demands, Work Environment, and Reasonable Accommodation: Working conditions are typical of an office environment. The position primarily involves sitting, with specific vision abilities including close vision, depth perception, and color vision required for reading a computer monitor. Clear speech and hearing is essential for effective telephone communication. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Note: This job description is a guide and not an exhaustive list of duties. Employees may be required to perform additional job-related duties. All responsibilities are essential functions subject to reasonable accommodation for individuals with disabilities. Successful performance requires possessing the necessary skills and abilities. Some requirements may exclude individuals posing a direct threat or significant risk to health or safety. This document does not create an employment contract, other than an "at-will" relationship. We are an Equal Opportunity Employer, maintain a drug-free workplace, and comply with applicable ADA regulations. If you are ready for an exciting opportunity, apply now!  
PHYSICAL REQUIREMENTS
Sedentary work with repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as viewing a computer terminal, reading, typing, and analyzing data. Work is performed in an office environment and requires the ability to operate standard office equipment.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 
AFFIRMATIVE ACTION/EEO STATEMENT
The Moore Law Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. 
The Moore Law Group is a drug-free workplace. 
If you are interested in applying for employment with The Moore Law Group and need special assistance or an accommodation to apply for a posted position, contact our human resources department at <a href="mailto:HR@collectmoore.com" target="_blank">HR@collectmoore.com</a> or (714) 431-2012 ext. 251.
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