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Sr. Manager, Enterprise Analytics (Sr. Manager II)
CalOptima
CalOptima Health is seeking a highly motivated an experienced Sr Manager II to join our team. The Sr Manager II (Enterprise Analytics) will lead, develop and manage a team of expert Enterprise Analytics Managers that provide a “one-stop shop” for analysis, professional data visualizations, reporting and guidance in all areas of health plan data analytics. The incumbent will serve the information needs of the organization using advanced skills in relational database structured query language (SQL), spreadsheets for some ad hoc needs and reusable professional enterprise-wide Tableau dashboards. The incumbent will also develop more junior staff into Enterprise Analytics Managers. 
Position Information:
<ul>
<li>Department: Financial Analysis </li>
<li>Salary Grade: Q - $130,000 - $214,544 </li>
<li>Work Arrangement: Partial Telework (Must Complete Telework Attestation)
**This position is eligible for telework in California.** </li>
</ul>
Duties &amp; Responsibilities:
<ul>
<li>50% - Leadership Function
<ul>
<li>Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.</li>
<li>Hires, manages, trains, reviews and sets goals for the department and staff.</li>
<li>Provides direction and guidance for staff in performing their duties in accordance with established departmental and organizational policies.</li>
<li>Assists with developing department budget and resources.</li>
<li>Presents, explains and effectively communicates methodologies, concepts and results to leadership.
</li>
</ul>
</li>
<li>45% - Program Oversight
<ul>
<li>Proactively identifies the organization's enterprise-wide reporting needs and provides solutions through the use of SQL and Tableau for medical management programs and initiatives, works with leadership to research, assess and design metrics to measure effectiveness against goals.</li>
<li>Prepares professional presentation quality exhibits to communicate outcomes and effectiveness to leadership.</li>
<li>Oversees and ensures the timely distribution of accurate, thorough and user-friendly reports and analyses.</li>
<li>Researches, assesses and develops advanced tools, models and approaches to increase the accuracy and timeliness of data-driven analytic projects.</li>
<li>Develops clinical utilization, cost profile and other indicators for all areas of medical costs.</li>
<li>Develops return on investment and business case analyses for program initiatives under consideration by leadership.</li>
<li>Participates in the evaluation of decision support and analysis tools, as well as collaborates with the Data Warehouse team.
</li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor's degree in computer science, data science, data analytics, business administration, economics, statistics, applied mathematics or related field required.</li>
<li>5 years of payer health care data analysis required.</li>
<li>2 years of supervisory/management experience required. </li>
<li>An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master's degree in computer science, data science, data analytics, business administration, economics, finance, statistics, applied mathematics or related field.</li>
</ul>
Required Licensure / Certifications:
<ul>
<li>N/A</li>
</ul>
Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
Physical Requirements (With or Without Accommodations):
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
Work Environment:
If located at the 500, 505 Building or a remote work location:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
If located at PACE:
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
If located in the Community:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! 
About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=5172363&amp;targetURL=https://alliantbenefits.cld.bz/24caloptimacabenguide" target="_blank">2024 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 17, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. 
The selection process may include, but is not limited to, a skills assessment, phone screen and interview.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
To apply, please visit: <a href="https://apptrkr.com/5172363" target="_blank">https://jobs.caloptima.org/jobs/sr-manager-enterprise-analytics-sr-manager-ii-505-city-parkway-california-united-states</a>
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Sr. Manager, Enterprise Analytics (Sr. Manager II)

<h3>Job Description</h3>
Job Description
This key role will support, coordinate and manage business insights, KPIs, SLAs and risk management across the region. Working in parallel with other regional leads to ensure consistency against an agreed client approach, KPIs and SLAs, this Lead will need to ensure that all delivery conforms to the client and our internal guidelines and within the regulatory framework for the sectors involved. You will be expected to proactively develop highly effective and customer focused relationships with colleagues across both the Client and Publicis to understand, develop and deliver the infrastructure needs and focusing on providing and promoting good governance practice, ensuring compliance, regulation and supporting the aims of the business.  
The Data Manager will have proven ability in people and project management, excellent communication skills and a strong track record of delivering improvements to governance systems and processes. 
Key responsibilities will include: 
 Define and align KPIs, SLAs and performance measures with the Client and Publicis teams.  
<ul>
<li>Risk assessment and overall regional ownership of the business insights and reporting function </li>
<li>Dealing with the broad spectrum of internal and client teams and ensure that data points identified and tracked to measure and report on KPIs and SLAs. All risks are assessed, clearly in terms of mitigation plan and compliant in terms of any data and reporting requirements.  </li>
<li>Reporting and communication of all compliance, governance, KPI and SLA matters within agreed time frames and format. </li>
<li>Data interpretation and analysis of all agreed metrics to ensure KPIs and SLAs are being met. Work with the client and internal teams to perform root cause analysis where agreed metrics are not met and define remediation/improvement plan. Monitor and report on execution and outcome of such plans. </li>
<li>Responsibility for managing situations or conflicts which may arise through the course of delivery of work.  </li>
<li>Ability to work creatively and collaboratively to problem solve.  </li>
</ul>
Key Skills: 
<ul>
<li>Integrity: this person must have strong, honest, and objective qualities to ensure that work is delivered within the agreed parameters and without compromise  </li>
<li>Awareness: this person needs to keep him/herself updated so that he/she is always clear on compliance and regulatory change that may impact the work being undertaken  </li>
<li>Data analytical skills and the ability to interpret complex data.  </li>
<li>Detail oriented and ability to manage multiple data streams with clarity and accuracy. </li>
<li>Communication: excellent written, verbal and listening skills and ability to share relevant information at the right time in the relevant format  </li>
<li>Problem solving; a blend of creative and analytical thinking – compliance policies are not always straightforward; you have a hacker mindset and will strive to solve problems.  </li>
<li>Excellent interpersonal skills to ensure that the interface between colleagues and clients are constructive and focused on delivery efficient and best in class work.  </li>
<li>Excellent management skills and the ability to develop, manage and meet challenging deadlines.  </li>
</ul>
Qualifications
<ul>
<li>Four-year degree (Computer Science/ Healthcare management/ Business Administration or related discipline) or equivalent work experience required.  </li>
<li>5+ years of work experience within the marketing technology or IT space  </li>
<li>3+ years’ experience with Microsoft PowerBI, setting up comprehensive dashboards from multiple data sets.</li>
<li>Experience with Veeva Commercial Cloud suite projects (CLM, Approved Email, and Engage for Meetings in particular, others are a huge plus) to effectively support and coordinate activities on the healthcare account. </li>
<li>Experience in healthcare operations, performance management, or a similar role is usually necessary- includes experience in managing compliance, KPIs, SLAs, and risk management in a healthcare setting. </li>
<li>Demonstrated knowledge and experience in implementing good governance practices, ensuring compliance, and promoting regulatory adherence is essential. This includes familiarity with relevant quality management systems and standards. </li>
</ul>
This role will be hybrid (3 days/week) on-site in the office. 
Additional Information
Compensation Range: $73,500 - $123,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/13/2024.
If you require accommodation or assistance with the application or onboarding process specifically, please contact <a href="mailto:hrcompliance_usms@publicis.com" target="_blank">hrcompliance_usms@publicis.com</a>.
All of your information will be kept confidential according to EEO guidelines.

Performance & Reporting Data Manager

<h3>Job Description</h3>
We are seeking a passionate and self-motivated Customer Success Manager (CSM) to join our growing Customer Success organization at Bridgeway Benefit Technologies. As a Customer Success Manager, you will serve as the customer liaison, advocate, and advisor for Bridgeway's customers on our SaaS benefit administration platforms and related services. You will be responsible for fostering customer relationships and satisfaction, ensuring customer retention, positively affecting subscription renewal, identifying up-sell opportunities, and ensuring Sales and Service-related engagements are scoped and managed to customer satisfaction.
This position can be remote or on-site/hybrid in our Baltimore, MD or Maple Shade, NJ offices, with travel approximately 5-10% of the time within the U.S. and Canada. East coast candidates strongly preferred.
Responsibilities:
<ul>
<li>Act as the primary contact for Bridgeway customers, as we seek to reduce the number of roles directly communicating to customers and focus the point of communication around the Customer Success Manager.</li>
<li>Understand your customers' business goals and strategies and effectively communicate the value of Bridgeway solutions, showcasing our expertise.</li>
<li>Collaborate across the Bridgeway enterprise to handle your customers' needs successfully, while acting as the internal orchestrator between and among many departments including, but not limited to, Sales, Services, Engineering, Executive and Business Leadership team, and more.</li>
<li>Engage in the early lifecycle of the customer and Bridgeway relationship, to include pre-Sales in conjunction with the Sales team.</li>
<li>Routinely document and update success strategies for customers that you lead. These include, but are not limited to, Annual and Quarterly Planning and Review Sessions, both internally and externally, such as MBR and QBRs.</li>
<li>Plan, lead, and direct Quarterly Business Reviews (QBRs) and other customer check-ins to ensure our existing customers are getting value from Bridgeway products and solutions, through proactive, metrics-based engagement.</li>
<li>Work with Support, Services, Project Management, and other internal functions, to aid in timelines and expectation-setting with customers.</li>
<li>Grow software adoption and build customer success plans, through working with internal teams and establishing a regular cadence with each assigned customer, providing recommendations, solutions, and best practices.</li>
<li>Ensure renewals and identify and escalate at-risk customers early-on to senior leadership, to develop a plan for retention.</li>
<li>Map out large accounts, identifying key players, and establish relationships across the customer base.</li>
<li>Serve as the escalation point for issues regarding service level agreements, projects, upgrades, or open support tickets.</li>
<li>Using internal systems and in collaboration with internal teams, actively and thoroughly document all important strategic and technical matters and history relating to customers that you manage.</li>
<li>Represent Bridgeway at industry events and meetings.</li>
</ul>
Requirements
<ul>
<li>Minimum of 3 years of experience in a customer-facing role focused on SaaS platform customers</li>
<li>Experience in the Taft-Hartley industry, preferred</li>
<li>Highly proactive, self-motivated, organized, reliable, outgoing, and fearless in tackling challenges</li>
<li>Excellent written and verbal communication, presentation, and problem-solving skills, with the ability to engage with individuals at all levels of an organization</li>
<li>Experience understanding complex business problems, developing strategies, and working with technology and services teams to deliver software solutions</li>
<li>Strong relationship-building skills, with the ability to remain composed when facing unexpected challenges and competing demands</li>
<li>Bachelor's degree</li>
</ul>
Bridgeway is an Equal Opportunity Employer.
Covid Message: We value the safety and well-being of our Bridgeway community, including our staff, customers, business partners, and beyond. This is why our team has required staff to be fully vaccinated for all in-person business activities, whether on-site at our corporate office or traveling for business. Candidates should consider this requirement before applying.

Customer Success Manager

<h3>Job Description</h3>
Why Jencap?We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools &amp; development opportunities to have a successful career. 
Jencap is comprised of our corporate operations and service teams who support our staff in their commitment to achieve greatness and exceed the expectations of our agency partners. The goal of corporate functions is to provide the necessary infrastructure, expertise, and services that enable our business to thrive, while also contributing to the overall success, efficiency, and sustainability of the organization. We act as partners, aligning support strategies to achieve Jencap's broader objectives. 
The Sr Project Manager will work a hybrid schedule from our office in the New York/New Jersey area OR remotely. 
The Sr Project Manager will report to the PMO Director and will work closely with key leaders, functional areas, and the Project Management Office to analyze, support, manage, lead, monitor and report on projects across Jencap. This position will work closely with existing project resources in the company. This position may require periodic travel based on the requirements of the projects in process, but it is expected that the position will be able to work remotely or in an existing local office of Jencap. 
RESPONSIBILITIES:
<ul>
<li>Manage and support multiple projects by utilizing basic project management methodology.</li>
<li>Create and maintain processes and documentation to support, manage and report on projects.</li>
<li>Develop measurement, tracking and reporting, including related expenses.</li>
<li>Develop, implement, and govern processes, dashboards, templates, policies, and metrics.</li>
<li>Monitor compliance with project policies and standards.</li>
<li>Partner with leaders to develop project timelines, budgets, and resource plans.</li>
<li>Monitor project activities to determine if budget revisions are necessary to accomplish objectives within time and budget targets.</li>
<li>Collaborate with leaders to identify risks and prepare mitigation and contingency plans. Identify upside potential and opportunities to accelerate timelines.</li>
<li>Interface with executives to define priorities, implementation opportunities, challenges and communicate risks and opportunities.</li>
<li>Provide timely and accurate reporting to all stakeholders; hold regular cross-organizational management briefings.</li>
<li>Conduct a post-implementation assessments and evaluations.</li>
<li>Perform various project management, coordination and PMO related tasks as needed</li>
<li>Other ad hoc analysis, reporting and PMO support as needed</li>
</ul>
KNOWLEDGE AND SKILLS REQUIRED:
<ul>
<li>Knowledge of and experience in the Insurance industry.</li>
<li>Exposure to Agency Management Systems, Underwriting, MGA, Wholesale, Brokerage, Binding Authority, and Program Management desired (experience with Insurity SureMGA/ConceptOne preferred and highly desired).</li>
<li>A proven track record of successful project management and delivery. An ability to improve practices and ability to lead projects and project teams of various sizes.</li>
<li>Ability to manage and deliver multiple projects simultaneously to completion using project management skills and project management methodologies.</li>
<li>Demonstrated experience in requirements gathering, setting quantifiable goals, data collection and analysis, and measuring results.</li>
<li>Strong change leadership skills, customer focus, and global and strategic thinking.</li>
<li>Self-directed, process-oriented, strong business acumen, attention to detail, ability to drive consensus in decision making and problem solving.</li>
<li>Flexible, adaptable, and resourceful when managing changing timelines and multiple deliverables in a fast-paced work environment.</li>
<li>Motivated to build relationships at various levels, cross teams, and partner groups.</li>
<li>Demonstrated creative and innovative thinking. Strong desire to improve service, relationships, processes, and systems.</li>
<li>Exceptional written and verbal communication skills. Comfortable interacting with all levels of management including executive management.</li>
<li>Proficient Microsoft Office applications and Project Management tools.</li>
</ul>
EDUCATION AND TRAINING:
<ul>
<li>Bachelor's degree in Business Administration, or related field preferred.</li>
<li>A minimum of 10 years of project management, implementation, integration, or project activity experience.</li>
<li>PMP/ Project Management certifications preferred</li>
</ul>
The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The base pay range for the Sr Project Manager will be $95,000 to $150,000. Discretionary incentive compensation may be awarded. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate.
Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. 
Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. 
Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Senior Project Manager, PMO - Remote

<h3>Job Description</h3>

Summary/Objective
The Key Account Manager assures their designated accounts are healthy, profitable, and growing, by promoting customer relationships, serving as the escalation point for all activities related to the customer, and profitably growing the managed account. Escalation activities can include, but are not limited to, costing, project launch, collections, quality, shipping performance, pricing and relationship concerns. 
Essential Functions:
<ol>
<li>Conduct business with the highest standards of ethical behavior and in compliance with Company rules and procedures.</li>
<li>Research prospective markets and specific companies to assess opportunities for promoting and selling the Company’s products. Develop business cases advocating selected markets, and land new multi-million-dollar opportunities annually.</li>
<li>Become industry expert of market dynamics, competitive analysis, and Company capability in various market segments, with an emphasis on markets directly applicable to Core’s Cobourg, ON and Monterrey, MX plants, or any other Core plants that utilize Low-Pressure Injection Molding technology.</li>
<li>Develop and nurture productive relationships within targeted companies to maximize the flow of information, create and capitalize on new business opportunities, and maintain profitable business.</li>
<li>Develop outstanding cross-functional working relationships with Company personnel at all levels.</li>
<li>Plan and prioritize personal activities and company contacts to achieve agreed business targets, including revenue and profitability, while managing personal time and productivity.</li>
<li>Develop detailed and complete quotation submissions to satisfy customer requirements while also maximizing profitability for the Company.</li>
<li>Support new program launches by monitoring and actively participating in launch-related project planning, team meetings and production trials, leading those activities as necessary, to ensure successful and timely launches.</li>
<li>Develop and negotiate long-term customer contracts that support business objectives, and monitor Company and customer obligations to ensure stated commitments are met in a timely way.</li>
<li>Prepare sales action plans and schedules, coordinating cross-functionally with Company personnel.</li>
<li>Develop and deliver presentations of Company products and services in response to specific customer requests (e.g., technical, quality, economic), and proactively to develop new opportunities.</li>
<li>Participate in relevant industry and market-specific trade shows and other events designed to highlight Company capabilities and attract the interest of targeted customers.</li>
<li>Learn and proactively communicate customer standards for suppliers to Company personnel.</li>
<li>Use a variety of customer contact and activities tools and systems, and update relevant information held in these systems. Record, report, analyze and administer according to established requirements.</li>
<li>Monitor and report on market and competitor activities, and provide relevant reports and information.</li>
<li>When necessary, escalate problems to appropriate levels of Core management, balancing the need to avoid negative commercial consequences with a desire to protect peer relationships. </li>
</ol>

US Key Account Manager

<h3>Job Description</h3>
Company Description
As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.
As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. 
There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!  
Job Description
Responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager.  Gains knowledge and competency in financial processes required to manage a retail store.
Under guidance from supervisors has gained full proficiency in managerial responsibilities within 90-day timeframe. Available and willing to take SM responsibilities within local market (30 miles/30 minutes) if/when offered.
JOB RESPONSIBILITIES:
<ul>
<li>Facilitates an exceptional customer service experience through all channels of interaction by following GNC’s prescribed selling methods; meets or exceeds all corporate set goals, expectation, and key performance indicators</li>
<li>Drives GNC’s loyalty programs and incentives for successful engagement of customers</li>
<li>Monitors best sellers, identifies product demand, and updates SM regarding trends</li>
<li>Facilitates community engagement and client loyalty through innovative and creative outreach</li>
<li>Reads all merchandising bulletins to understand product assortment and answer product questions based on Company approved information</li>
<li>Supervises and leads store team under SM guidance; communicates sales targets and drives team performance; provides feedback and supports succession planning of high performers by communicating team performance to SM</li>
<li>Reviews all training resources and complete assigned modules to understand product assortment and answer product questions based on Company approved information</li>
<li>Ensures company assets are protected and not exposed to risks and conflicts of interest</li>
<li>Partners with SM to handle escalated customer service issues; supports SM in monitoring store’s Loss Prevention activities and escalates concern</li>
<li>Keeps store clean and uncluttered</li>
<li>Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures</li>
</ul>
Learns to independently:
<ul>
<li>Lead staffing and training initiatives</li>
<li>Manage work schedules within established budgets for optimal store coverage</li>
<li>Hire, train, and discipline employees</li>
<li>Implement planograms and the Visual Playbook in an accurate and timely manner, ensuring GNC's standard of store presentation</li>
<li>Manage store inventory within GNC guidelines: receive, check, and shelve all merchandise orders in support of the customer experience in store, as well as for omni-channel customers being serviced through Buy Online Pickup in Store or Ship from Store</li>
<li>Adhere to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems; including but not limited to regularly performing Product Cleaning and Rotation, for reviewing and addressing expiration dates, and adjusting on-hands</li>
<li>Ensure total compliance for all store operations policies; ensuring execution of omni-channel initiatives including product subscriptions (Routines), Ship from Store and Buy Online Pickup in Store.</li>
<li>Independently performs complex duties, including but not limited to people management, store operations, inventory management, merchandising, loss prevention, selling and leading others in selling skills development</li>
<li>Additional duties as assigned</li>
</ul>
SUPERVISORY RESPONSIBILITIES: 
<ul>
<li>Responsible for supervising a team of employees.</li>
</ul>
PHYSICAL ASPECTS/WORK ENVIRONMENT: (For all JDs; Adjust as needed based on job requirements)
<ul>
<li>Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. </li>
<li>Regularly/Occasionally lift and/or move up to 50 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li>
<li>The noise level in the work environment is usually low/moderate.</li>
</ul>
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
Qualifications
QUALIFICATIONS: 
<ul>
<li>Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.</li>
<li>2+ years of retail sales experience and prior management/supervisory experience preferred</li>
<li>High degree of proficiency MS Office Suite, Outlook &amp; Internet applications</li>
<li>Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), &amp; planning skills</li>
<li>Strong verbal and written communication skills (including analysis, interpretation, &amp; reasoning)</li>
<li>Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients</li>
<li>Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.</li>
<li>Ability to work with and influence subordinates, peers, and senior management</li>
<li>Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li>
<li>Ability to read, write, and comprehend simple instructions, short correspondence, and memos</li>
<li>Ability to work overtime as necessary</li>
<li>Must be available to work evenings, weekends, and holidays</li>
<li>Must have current driver’s license.</li>
</ul>
GNC Holdings, LLC is an Equal Opportunity Employer
Additional Information
All your information will be kept confidential according to EEO guidelines.
Base Hourly Rate: $16.00
The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate  offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.
GNC Holdings LLC is an Equal Opportunity Employer

Store Manager in Training 3107

<h3>Job Description</h3>
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
– Leads by example through servant leadership values
- Promotes the company mission, vision, values, and brand
- Develops and maintains strong relationships with funders, staff, partners and employers
- Sets strategy for successful operations taking into consideration funder, local area and organizational needs
- Fosters a positive, inclusive and accountable culture
- Establishes a motivational, collaborative, and innovative work environment that fosters excellent customer experience and results
- Participates in business development activities, including contract rebid and new business opportunities
- Communicates project and company activities and progress to Equus leadership, funder staff and Board Financial
-Responsibility for fiscal operations of the project
- Manages contract investment to maximize services
- Forecasts spending to ensure funding availability throughout the fiscal year
- Creates and delivers on Equus and funder's budget expectations
- Reviews costs are in alignment with local, federal and state allowances
- Establishes and reviews cost allocation plans Human Resources
- Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director
- Oversees hiring of team members to include consistent onboarding and training
- Sets SMART goals for team members that align with contract, funder and Equus goals/objectives
- Evaluates the performance and impact of the organization and staff in meeting objectives Performance and Quality
- Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation
- Ensure proper practices regarding record keeping, control systems, and proper reporting
- Ensure all requisite training is delivered appropriately, providing effective training and support Operations
- Ensure compliance with contractual and program requirements - Ensure a positive customer experience for all internal and external customers
- Ability to interpret funder priorities and develop implementation plans
- Develop and maintain effective relationships with our customers, including the funding agency and area employers
- Administer policies and procedures in accordance with company, funder and program standards
- Develop and maintain effective relationships with our customers, including the funding agency and area employers - perform Quality Assurance and Quality Monitoring
- Other duties as assigned
Qualifications
- Must be bilingual (English and Spanish).
- BS/BA in Business Administration, Organizational Development, Project Management, or closely related field of study;
- Operational leadership experience with a minimum of 5 years professional experience organizing, planning, and developing programs and services at a management level, including supervision of others;
- Senior level management experience managing multiple departments/functions/teams, with direct responsibility to executive leadership or a board of directors strongly desired; or equivalent combination of education, experience and demonstrated results as determined appropriate for the specific opportunity by the hiring manager
- Fiscal / financial management experience, operational oversight, and experience managing grants and/or contracts
- Proven ability to manage contractual relationships
- At least 2 years of experience providing operational oversight in a workforce development or human services environment desired, but not required
- Experience in public speaking
- Intermediate level MS Office Skills
- Proof of valid driver's license and liability insurance may be required
Additional Information
All your information will be kept confidential according to EEO guidelines.
$74,880
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.
When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Project Director

<h3>Job Description</h3>
Company Description
As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.
As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to bring innovative solutions to the forefront and testing new solutions to translate goals into action. Our team members are advocates for change and innovation. 
There is no greater gift than good health and no greater satisfaction than helping others to achieve it. Be a part of helping others to Live Well!  
Job Description
Responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager.  Gains knowledge and competency in financial processes required to manage a retail store.
Under guidance from supervisors has gained full proficiency in managerial responsibilities within 90-day timeframe. Available and willing to take SM responsibilities within local market (30 miles/30 minutes) if/when offered.
JOB RESPONSIBILITIES:
<ul>
<li>Facilitates an exceptional customer service experience through all channels of interaction by following GNC’s prescribed selling methods; meets or exceeds all corporate set goals, expectation, and key performance indicators</li>
<li>Drives GNC’s loyalty programs and incentives for successful engagement of customers</li>
<li>Monitors best sellers, identifies product demand, and updates SM regarding trends</li>
<li>Facilitates community engagement and client loyalty through innovative and creative outreach</li>
<li>Reads all merchandising bulletins to understand product assortment and answer product questions based on Company approved information</li>
<li>Supervises and leads store team under SM guidance; communicates sales targets and drives team performance; provides feedback and supports succession planning of high performers by communicating team performance to SM</li>
<li>Reviews all training resources and complete assigned modules to understand product assortment and answer product questions based on Company approved information</li>
<li>Ensures company assets are protected and not exposed to risks and conflicts of interest</li>
<li>Partners with SM to handle escalated customer service issues; supports SM in monitoring store’s Loss Prevention activities and escalates concern</li>
<li>Keeps store clean and uncluttered</li>
<li>Perform all register operations. Complete all daily register and store open/close functions and bank deposits according to GNC policies and procedures</li>
</ul>
Learns to independently:
<ul>
<li>Lead staffing and training initiatives</li>
<li>Manage work schedules within established budgets for optimal store coverage</li>
<li>Hire, train, and discipline employees</li>
<li>Implement planograms and the Visual Playbook in an accurate and timely manner, ensuring GNC's standard of store presentation</li>
<li>Manage store inventory within GNC guidelines: receive, check, and shelve all merchandise orders in support of the customer experience in store, as well as for omni-channel customers being serviced through Buy Online Pickup in Store or Ship from Store</li>
<li>Adhere to GNC's quality control program for stock rotation, infestation control, outside inspections and all maintenance problems; including but not limited to regularly performing Product Cleaning and Rotation, for reviewing and addressing expiration dates, and adjusting on-hands</li>
<li>Ensure total compliance for all store operations policies; ensuring execution of omni-channel initiatives including product subscriptions (Routines), Ship from Store and Buy Online Pickup in Store.</li>
<li>Independently performs complex duties, including but not limited to people management, store operations, inventory management, merchandising, loss prevention, selling and leading others in selling skills development</li>
<li>Additional duties as assigned</li>
</ul>
SUPERVISORY RESPONSIBILITIES: 
<ul>
<li>Responsible for supervising a team of employees.</li>
</ul>
PHYSICAL ASPECTS/WORK ENVIRONMENT: (For all JDs; Adjust as needed based on job requirements)
<ul>
<li>Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. </li>
<li>Regularly/Occasionally lift and/or move up to 50 pounds. </li>
<li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</li>
<li>The noise level in the work environment is usually low/moderate.</li>
</ul>
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
Qualifications
QUALIFICATIONS: 
<ul>
<li>Minimum high school diploma required or associate degree in business or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required.</li>
<li>2+ years of retail sales experience and prior management/supervisory experience preferred</li>
<li>High degree of proficiency MS Office Suite, Outlook &amp; Internet applications</li>
<li>Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), &amp; planning skills</li>
<li>Strong verbal and written communication skills (including analysis, interpretation, &amp; reasoning)</li>
<li>Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as internal and external clients</li>
<li>Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.</li>
<li>Ability to work with and influence subordinates, peers, and senior management</li>
<li>Self-motivated with critical attention to detail, deadlines, high sense of urgency and reporting</li>
<li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li>
<li>Ability to read, write, and comprehend simple instructions, short correspondence, and memos</li>
<li>Ability to work overtime as necessary</li>
<li>Must be available to work evenings, weekends, and holidays</li>
<li>Must have current driver’s license.</li>
</ul>
GNC Holdings, LLC is an Equal Opportunity Employer
Additional Information
All your information will be kept confidential according to EEO guidelines.
GNC Holdings LLC is an Equal Opportunity Employer

Store Manager in Training 772

<h3>Job Description</h3>
Company Description
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
 Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.
Job Description
The Global Streaming Platform powers the best entertainment experiences from Peacock, NOW/WOW, SkyShowtime, and Showmax. When you join our team, you'll work across our dynamic portfolio supported by media industry leaders Comcast, NBCUniversal, and Sky. With unequaled scale, our teams make the most of every opportunity to collaborate and learn from one another. We're always looking for ways to innovate faster, accelerate our growth, and consistently offer a best-in-class consumer experience across more than 70 countries. Most importantly, we're backed by a culture of respect. We embrace authenticity and inspire our people to thrive.
 Here you can fly to new heights!
Role Purpose The Problem Manager will be part of the Global Streaming Technology team and will work with the Resiliency and Platform Operations groups to track and prioritize the remediation of any software or systems issues identified in NBC’s Direct-to-Consumer platforms.
We are seeking someone to join our team in a role that requires working during Eastern Standard Time (EST) hours. With this being a global organization, this role will collaborate with stakeholders based in the United States and the United Kingdom. this position requires flexibility to accommodate meetings and work requirements across these time zones, ensuing effectivie communication and project alignment with our global team members.
Responsibilities
<ul>
<li>Working with the Resiliency Auditors to track any identified resiliency or reliability risks</li>
<li>Coordinate with the Incident Management team to ensure that root cause analysis for any critical or high priority incidents are completed and that any long-term remediation requirements are tracked</li>
<li>Assess potential business impact (revenue loss, customer impact, etc…) of all problems are provide recommendation to business on urgency for remediation</li>
<li>Consult with delivery teams to regularly review open risks and be an advocate for including risk remediation in the development roadmap</li>
<li>Work with resiliency team to suggest tools and processes for identifying and remediating risks in the development pipeline, prior to production deployment</li>
</ul>
Qualifications
Basic Qualifications
<ul>
<li>Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience</li>
<li>Minimum three (3) years of experience in a development, problem management, or site reliability role</li>
<li>Understanding of resiliency and reliability design patterns</li>
<li>Highly organized and able to support multiple delivery teams simultaneously</li>
<li>Ability to advocate for change and influence decisions to support remediation goals</li>
<li>Exceptional verbal and written communication skills, comfortable communicating with technical and non-technical colleagues and executives</li>
<li>Must be willing/available to attend occasional calls during UK business hours</li>
</ul>
Eligibility Requirements
<ul>
<li>Interested candidate must submit a resume/CV through <a href="http://www.nbcunicareers.com" target="_blank">www.nbcunicareers.com</a> to be considered</li>
<li>Must have unrestricted work authorization to work in the United States</li>
<li>Must be 18 years or older</li>
<li>Availability to travel as required</li>
<li>It is the policy of NBCUniversal and NBCUniversal’ s affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.</li>
</ul>
Desired Characteristics
<ul>
<li>Experience with a digital media direct-to-consumer business highly preferred</li>
<li>Ability to understand large complex software systems and their interdependencies</li>
</ul>
Additional Information
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000-$140,000
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing <a href="mailto:AccessibilitySupport@nbcuni.com" target="_blank">AccessibilitySupport@nbcuni.com</a>.

Problem Manager, Direct to Consumer

<h3>Job Description</h3>
Company Description
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  
Job Description
THE POSITION: The Sr. Manager / Principal of Business Analysis, reporting to the Sr. Director, Solution Architecture &amp; Platforms, will lead and mentor a team of Technical Business Analysts (TBAs) while providing senior-level business analysis expertise.  You will play a critical role in bridging the gap between business stakeholders and technical teams, ensuring successful project delivery, and driving strategic business initiatives. Our ultimate goal is to exceed the expectations of our clients, both internal and external.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:
<ul>
<li>Business Analyst Team Leadership:
<ul>
<li>Lead, mentor, and coach a team of Technical Business Analysts (TBAs) and/or Product Owners.</li>
<li>Establish team KPIs and foster a collaborative, high-performing environment.</li>
<li>Delegate tasks and projects effectively, ensuring clear ownership and accountability.</li>
<li>Provide performance feedback and develop the technical and analytical skills of your team.</li>
<li>Guide the team in effectively performing the following activities:
<ul>
<li>Collecting and documenting clear, concise business requirements and rules.</li>
<li>Facilitating cross-functional requirements gathering sessions.</li>
<li>Translating business needs into user stories (JIRA &amp; Confluence).</li>
<li>Collaborating with internal teams and clients.</li>
<li>Creating visualizations of current/future state business, operations, and technical processes.</li>
<li>Defining best practices and managing tools/templates for the TBA team.</li>
<li>Planning and allocating BA resources.</li>
</ul>
</li>
</ul>
</li>
<li>Advanced Business Analysis:
<ul>
<li>Partner with business stakeholders to identify needs, define solutions, and develop clear requirements.</li>
<li>Analyze complex business processes for improvement and optimization.</li>
<li>Document requirements using various techniques (use cases, user stories, data flow diagrams).</li>
<li>Develop and manage project plans and timelines to ensure on-time and on-budget delivery.</li>
<li>Conduct feasibility studies and cost-benefit analyses to evaluate proposed solutions.</li>
<li>Collaborate with technical teams to translate business requirements into technical specifications.</li>
<li>Facilitate workshops and meetings to gather requirements and manage stakeholder expectations.</li>
<li>Identify and manage project risks, developing mitigation strategies.</li>
<li>Monitor project progress and proactively communicate potential issues or roadblocks.</li>
<li>Develop and maintain business process documentation.</li>
<li>Stay up-to-date on industry trends and best practices in business analysis.</li>
</ul>
</li>
</ul>
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
<ul>
<li>Bachelor's degree in Business Administration, Information Technology, or a related field</li>
<li>Minimum 7-10 years of experience in business analysis, with at least 3-5 years in a senior or lead role</li>
<li>Proven experience managing and mentoring a team of business analysts</li>
<li>Strong understanding of business process modeling, requirements gathering, and solution design</li>
<li>Minimum 5 years working in the Pharmaceutical, Healthcare, or Health Insurance industries</li>
<li>Excellent analytical and problem-solving skills</li>
<li>Excellent communication, collaboration, and interpersonal skills</li>
<li>Experience working in a cross-functional environment</li>
<li>Proficiency in MS Office Suite (Word, Excel, PowerPoint, MS Project)</li>
<li>Experience with business analysis tools (e.g. Jira, Azure DevOps, Miro, Mural, Visio)</li>
<li>Experience in collecting, and defining business requirements, user stories, process flows, and wireframes</li>
<li>Familiarity with business analysis concepts, tools and techniques</li>
<li>Ability to interact with people from all disciplines with all levels of experience</li>
<li>Experience working both independently and collaboratively as part of cross-functional teams</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul>
<li>3 – 5 years of experience as a Manager of Business or Systems Analysis</li>
<li>Customer Relationship Management System experience</li>
<li>Salesforce Health Cloud, MuleSoft experience</li>
<li>Experience working with pharmacy software (e.g. CPR+, CareTend, PioneerRx)</li>
<li>Experience with Atlassian applications, including Jira and Confluence</li>
<li>Experience with wireframe tools such as Balsamiq</li>
<li>Scrum Product Owner or ScrumMaster Certified; experience migrating an organization to Agile</li>
</ul>
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others. 
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $97,000 to $136,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.
From EVERSANA’s inception, Diversity, Equity &amp; Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
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