field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

<h3>Job Description</h3>
Customer Service Coordinator wanted! Come join our team here at Nucar Hyundai of North Kingstown! This is a great opportunity to be part of a winning team that will reward you for your passion!
Requirements:
<ul>
<li>Minimum of 1 - 3 years experience handling inbound / outbound CS or sales calls.</li>
<li>Excellent telephone skills are an absolute must for this position.</li>
</ul>
<ul>
<li>A proven history of inside internet marketing and / or scheduling service appointments.</li>
</ul>
<ul>
<li>The ability to instantly build rapport with clients.</li>
</ul>
<ul>
<li>Superb communications skills, both verbal and written.</li>
</ul>
<ul>
<li>Must be a quick learner and be self-disciplined with a "never say die" attitude.</li>
</ul>
<ul>
<li>A professional demeanor and the ability to face rejection without losing momentum.</li>
</ul>
<ul>
<li>Superb customer service skills with the proven ability to resolve customer service issues.</li>
</ul>
<ul>
<li>The ability to meet or exceed all department Key Performance Indicators that measure overall performance.</li>
</ul>
<ul>
<li>Basic computer knowledge including Microsoft Office and Google and efficient typing and writing skills.</li>
<li>Strong organizational expertise and an attention to detail.</li>
<li>Must be able to work flexible hours and days, including some weekends.</li>
<li>Cashier experience a plus</li>
</ul>
We Offer:
<ul>
<li>Great opportunity to join a proactive, customer focused company.</li>
</ul>
<ul>
<li>Excellent benefits package, including Medical, Dental, Vision, 401K and Paid Vacations.</li>
</ul>

You must be able to pass a drug test and a background check. We are an Equal Opportunity Employer.
Job Posted by ApplicantPro

Customer Service Coordinator

<h3>Job Description</h3>

OVERVIEW:
The Customer Service Coordinator works directly with the Customer Service Supervisor and Customer Service Team by overseeing the day-to-day operations that includes order processing, work distribution, order prioritization, and team compliance with procedures and tradeshow responsibilities. The coordinator works with accounts associated with all Sales channels and Business Development Managers to resolve high level and complex issues while providing positive customer experience through creative solutions. The coordinator builds and maintains positive employee engagement by fostering a customer-centric culture aligning with our core values to promote high performing customer service representatives. 

Customer Service Coordinator Responsibilities.
<ul>
<li>Professionally multi-task between handling incoming requests (calls, email, Salesforce,etc.) from team members, Accounts/Business Development Manager/Management and process all inquiries promptly with accurate service.</li>
<li>Responsible for resolution and follow-up regarding inquiries to ensure accurate resolution.</li>
<li>Responsible for coordinating training for new hires on procedures and process, train the team on new processes, and identifying training opportunities as needed.</li>
<li>Monitor incoming inquiries/orders by distributing to team and identify prioritization to ensure deadlines are met by team members.</li>
<li>Performing specialized tasks, including Tradeshows, indirectly managing team members, and establishing strong relationships with the team, customers, Business Development Managers, cross-functional teams and leadership.</li>
<li>Assist with challenging accounts and team requests or issue escalations as needed to identify customer needs, issues, and perceptions.</li>
<li>Manage multiple tasks effectively to meet multiple daily/monthly metrics and deadlines.</li>
<li>Prepare and review routine reports as assigned leadership.</li>
<li>Solid knowledge of products and promotions to ensure the team is trained successfully.</li>
<li>Serve as a project lead to assist with department initiatives, coordinates team projects, manages tradeshows from end to end to ensure successful completion of tasks.</li>
<li>Ability to simplify complex problems and build solutions by seeking ways to streamline processes by working closely with the leadership team to implement changes to meet company goals and expectations.</li>
<li>Serves as a back-up for in-office needs and other business processes as needed including International Distributors, Specialized Accounts, Returns, Staff and New Accounts.</li>
<li>Excellent and solid communication skills.</li>
<li>Detail oriented.</li>
<li>Excellent and solid time management skills.</li>
</ul>

Customer Service Qualification and Requirements 
<ul>
<li>This role requires a minimum of 3 + years in the Customer Service Rep role with a proven track record of high performance.</li>
<li>Highly developed sense of integrity and commitment to customer satisfaction</li>
<li>Demonstrated passion for excellence with respect to treating and caring for customers.</li>
<li>Excellent communication skills to effectively interact with customers and employees, both written and verbal.</li>
<li>Ability to work positively and effectively in a team.</li>
<li>Solid attention to detail and accuracy and analytical skills</li>
<li>Ability to think creatively.</li>
<li>Strong organizational and multitasking skills to provide effective support to BDM’s, RSD’s, team members, and customers.</li>
<li>Strong customer service skills.</li>
<li>Excellent and solid problem-solving skills.</li>
<li>Proven ability to work in a fast-paced and deadline-driven environment.</li>
<li>Strong ability to muti-task, prioritize and manage time effectively.</li>
<li>Identify operational efficiency processes and standards.</li>
<li>Possess a positive attitude, strong work ethic and have a resilient mindset with a detailed oriented demeanor applied to all tasks.</li>
<li>Ability to work and function effectively within a team environment and collaborate.</li>
<li>Extensive Knowledge of Microsoft Office Applications (Excel, Work, Teams), SAP, FedEx Ship Manager, Salesforce</li>
<li>Available to work a flexible schedule, specifically when CSR’s are on PTO, end of month, end of quarter, may require mandatory extended hours/weekends.</li>
<li>This position will require 3-4 in-office days depending on business needs, with some work from home opportunities.</li>
</ul>

<h3>Job Description</h3>
Salary: 
Position Summary:

This position will be responsible for onboarding newly registered Motor Carriers and will be the first point of contact for our rapidly expanding customer base. This is a local role domiciled in Savannah, GA. The Customer Service Coordinator will support Fleet Administration, Field Operations, Commercial, and Corporate Finance teams by providing accurate and critical information to support our SACP customers. 

Responsibilities:

<ul>
<li>Utilize multiple CCM systems to provide essential information regarding Chassis Pools, Steamship Lines, Chassis information, and location</li>
<li>Provide carriers with documentation on how to use CCM’s booking system, including how to register, retrieve registration status, manage step-by-step booking process and return locations</li>
<li>Knowledge of CCM’s responsibilities for over-the-road repairs and keep downtime information available to assist carriers at all times</li>
<li>Learn the locations, hours of operation, and contact information for SACP Ports, Rails, and Depots</li>
<li>Able to clearly explain the invoicing process to inquiring carriers</li>
<li>Verify which chassis numbers are SACP pool chassis and provide requested information about each unit, including items such as provider name, tag number, VIN number, last FMCSA</li>
<li>Work a queue of applications to ensure that initial motor carrier registration requirements are met timely. Those include verifying the standard carrier alpha codes of the motor carriers, ensuring they are an operating entity in the South Atlantic region, and validating motor carriers' DOT safety status/rating in FMSCA SAFER</li>
<li>Communicate with motor carriers on issues with their registrations</li>
<li>Provide support with reports and KPI’s on the progress of registrations</li>
<li>Other duties as designated by management </li>
</ul>
Requirements:

<ul>
<li> Strong customer service and communication skills, both written and oral</li>
<li> Bilingual (English/Spanish) a plus </li>
<li> Strong organizational skills</li>
<li> Ability to work in a fast-paced and demanding environment.</li>
<li> Proficiency in Microsoft Excel</li>
<li> Prior working experience in Intermodal/Shipping is preferred</li>
<li> Superb administrative skills, including document administration and file maintenance </li>
<li> Critical thinking skills, attention to detail, and must be a self-starter
</li>
</ul>
Offers a competitive salary and full benefits package including:
<ul>
<li> Health Care, Dental, and Vision Insurance</li>
<li> Life, Short Term &amp; Long Term Disability Insurance</li>
<li> 401(k) with Company Contribution</li>
<li> Paid holidays and vacation</li>
<li> Option to participate in a Corporate Wellness Program</li>
</ul>

About CCM
CCM is a leading cooperative chassis pool manager, managing a fleet of approximately 70,000 marine chassis, with a mission to provide high quality equipment fleet management services to the intermodal marketplace. Bringing together an experienced logistics and M&amp;R staff strategically stationed throughout each region in which the company operates, CCM is committed to providing high quality and reliable equipment to meet customers’ needs. This commitment includes operating the most efficient and effective chassis provisioning model for all stakeholders, as well as offering state-of-the-art IT solutions and fleet management services, allowing CCM to effectively collaborate with steamship lines, railroads, ports and motor carriers at over 140 locations nationwide.

JobsRUs.com. is seeking to hire a Customer Service Coordinator for our client in Hanover, PA! Benefits Available! Weekly Pay! $18.97/Hour
Description:
A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant. The job is ubiquitous in business every company has customers to care and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.

<h3>Job Description</h3>
Job Summary: - Customer Service Administrator role at a company seeking candidates with a strong background in Excel and excellent communication skills. - Responsibilities include managing customer accounts, navigating complex databases and providing efficient service to clients. - Tasks involve reviewing and administering customer accounts, maintaining positive customer relationships, and preparing correspondence to address customer requests. - The role requires prompt responses to quotation requests, collaboration with internal departments to resolve customer issues, and coordination with production teams to facilitate repair processes. - Monitoring delivery status, coordinating with Accounts Receivable for invoice processing, and resolving customer complaints are also part of the job. - The role involves maintaining sales order data accuracy, reviewing warranty claims, and identifying cost-saving opportunities. - The candidate will also develop knowledge of procurement practices, FAA regulations, product specifications, and manufacturing processes. - The job requires completion of college-level courses, certificates or job training in contracts or business administration and at least four years of experience in administrative, marketing/customer service or product support roles. - Applicants must be proficient in Excel, have a good understanding of customer service administration policies, FAA regulations, and procurement practices, and have excellent communication skills. - Candidates should be able to work independently, have problem-solving skills, and be proficient in standard business software applications and database systems. They should also be able to collaborate effectively in a team environment.

CUSTOMER SERVICE COORDINATOR

<h3>Job Description</h3>
We are seeking a dedicated and organized Service Coordinator to join our team. As a Service Coordinator, you will be responsible for efficiently coordinating and managing service requests, ensuring timely and effective resolution for our valued customers. Your exceptional communication skills and ability to multitask will contribute to the overall success of our service operations.
Responsibilities:
<ul>
<li>Receive and log service requests from customers, either via phone, email, or online platforms.</li>
<li>Schedule and dispatch service technicians to customer locations based on priority, availability, and expertise.</li>
<li>Monitor service requests, ensuring they are addressed promptly and within established service level agreements.</li>
<li>Coordinate with customers to gather necessary information, clarify service requirements, and provide updates on the status of their requests.</li>
<li>Maintain accurate records of service activities, including documenting service details, parts used, and customer interactions.</li>
<li>Collaborate with the service team to ensure availability of required resources, parts, and equipment for service appointments.</li>
<li>Coordinate with external vendors and suppliers to obtain necessary materials or services to support service activities.</li>
<li>Assist in maintaining service schedules, calendars, and databases to ensure accurate and up-to-date information.</li>
<li>Address customer inquiries and concerns in a professional and courteous manner, providing exceptional customer service.</li>
<li>Generate service reports, performance metrics, and other documentation as needed for management and reporting purposes.</li>
</ul>
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<h3>Job Description</h3>
Salary: $45,000.00 - $60,000.00 Annually
Customer Service Coordinator
We are seeking a friendly, empathetic, and detail-oriented Customer Service Coordinator to join our team.

The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our valued customers. You will play a crucial role in maintaining positive customer relationships, resolving inquiries, and ensuring a seamless experience for all.

As a Customer Service Coordinator at CWF Restoration, you can expect a competitive salary of $45,000 to $60,000 annually, along with a comprehensive benefits package, including medical, dental, vision insurance, and a 401k plan.

Click here to apply

Key Responsibilities:
<ul>
<li>Provide customer service support to our clientele by answering and relaying their phone calls</li>
<li>Communication with customers and/or insurance adjusters</li>
<li>Follow-up calls and emails</li>
</ul>

Qualifications:
<ul>
<li>Thrives in a fast-paced, high-energy environment</li>
<li>Strong organizational, time management, and multitasking skills</li>
<li>Positive attitude and ability to work independently and within a team</li>
<li>Strong computer and typing skills</li>
</ul>

<h3>Job Description</h3>
Position Summary: Assist supervisors in managing the call center, respond to emails and questions, maintain processes, and resolve complaints or disputes while ensuring high-quality service standards. This position will also assist with escalated inquiries and provide excellent customer service.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Support supervisors in managing employee adherence to schedules, complying with HIPAA/PHI regulations, and maintaining policies and procedures.</li>
<li>Exhibit extensive product knowledge and communicate effectively with customers and internal stakeholders.</li>
<li>Document interactions or incidents for review by supervisors and/or managers as needed.</li>
<li>Escalate issues that require additional internal review to ensure timely resolution.</li>
<li>Collaborate respectfully with internal and external stakeholders to enhance relationships and deliver exceptional customer service.</li>
<li>Participate in mandatory/continuing education and skills competency training to maintain professional growth and development.</li>
<li>Analyze data to address operational challenges and improve customer service.</li>
<li>Promote the organization's vision and values through excellent communication and teamwork.</li>
<li>Conduct quality assurance surveys with customers and report findings to the staff.</li>
<li>Address customer complaints brought to your attention professionally and efficiently.</li>
<li>Lead regular training sessions with the team to enhance their performance and promote a positive work environment.</li>
<li>Motivate the team to perform at their best by recognizing achievements and providing constructive feedback.</li>
<li>Other duties as assigned. </li>
</ul>
Competencies: To perform the job successfully, an individual should demonstrate the following.
<ul>
<li>Adaptability: Demonstrates openness to change and new ideas. Adapts to different situations and adjusts behavior accordingly. Manages multiple tasks and priorities effectively. Communication: Listens actively and asks relevant questions to understand needs. Expresses thoughts clearly and concisely both verbally and in writing. Maintains effective working relationships with colleagues and clients. Selects appropriate communication methods based on context.</li>
<li>Cooperation: Shows a cooperative attitude and works collaboratively with others. Establishes trustworthy relations with colleagues and clients. Displays empathy and tact when interacting with sensitive topics. Offers support and assistance to colleagues and clients. Resolves conflicts constructively and efficiently. Works well in group problem-solving situations.</li>
<li>Customer Service: Demonstrates caring and sensitivity towards customers. Addresses customer concerns promptly and courteously. Meets commitments and deadlines. Solicits customer feedback to improve service delivery.</li>
<li>Dependability: Commits to fulfilling responsibilities and obligations. Follows instructions carefully. Adheres to attendance and punctuality guidelines. Takes responsibility for actions and decisions. Problem Solving: Generates creative solutions to complex problems. Gathers and analyzes information critically. Identifies potential problems early on. Solves problems effectively using available resources. Collaborates with peers to solve difficult problems.</li>
</ul>
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience: High School Diploma or GED required At least one (1) year of experience in a call center environment preferred Medical or Health insurance background is highly desirable
Skills: Excellent written and verbal communication skills; bilingual (English and Spanish) preferred; ability to multitask in a fast-paced environment.

<h3>Job Description</h3>
Description:
Summary
The Customer Experience Service Coordinator is responsible for assisting internal and external customers to make sure all duties and responsibilities are met. The Customer Experience Service Coordinator dispatches service technicians according to the scheduling needs and receives customer calls and adjusts the schedule as required; along with daily administrative duties. 

Essential Duties and Responsibilities
Includes the following, however, other duties may be assigned.
Deliver a “best in class” customer experience.
<ul>
<li>Collaborate with Customer Experience Team, Customer Experience Manager, Supervisor and divisional managers to coordinate service efforts and address problems.</li>
<li>Ensure Service Calls and Emails are answered in a timely, positive, and knowledgeable manner.</li>
<li>Determines and dispatches appropriate service technicians to ensure quick and efficient resolution of customer needs. </li>
<li>Build and maintain customer confidence and satisfaction. </li>
<li>Dispatch service personnel to satisfy customer needs based on skills, nature of the request, location of request, and location of technician with use of the GPS. </li>
<li>Effectively match technician skill level with customer request while maintaining cost-effectiveness. </li>
<li>Continuously look for opportunities to enhance service delivery. </li>
<li>Audit service reports daily in accordance with established procedures.</li>
<li>Be a customer advocate while capturing customer feedback and reporting it to the Leadership Team.</li>
<li>Continually build and maintain a network of relationships amongst the customers and The Tustin Group. </li>
<li>Conducts weekly manpower meetings with the service manager of work progress, customer relations, field personnel relations, and other matters affecting service operations.</li>
<li>Perform all duties as outlined within the service coordinator training.</li>
<li>Provides support for any special projects as assigned by your manager. These special projects, under the determination of your manager or supervisor, may or may not become part of this position’s primary responsibilities.</li>
</ul>
Requirements:
Experience/Education
<ul>
<li>A minimum of two years experience in service, operational, or customer service capacity is required.</li>
<li>A High School Diploma is required. A college degree is a plus.</li>
</ul>

Organizational and Personal Skills:
<ul>
<li>Must be able to multi-task and be flexible around priorities.</li>
<li>Must have excellent customer service skills.</li>
<li>Excellent organization skills with strong attention to detail.</li>
<li>A self-starter.</li>
<li>Comfortable making contact with customers and external contacts via phone.</li>
<li>Must be proficient in the Microsoft Office applications (Word, Excel, Outlook)</li>
<li>Establishes and maintains effective relationships with customers, field personnel, and project managers, and gains their trust and respect.</li>
<li>Uses time effectively and efficiently; sets priorities.</li>
</ul>

Other requirements:
Must be able to pass pre-employment drug screening

Schedule:
8-hour shift
Monday to Friday

Work Location:
Norristown, PA
In-Person

Benefits:
The Tustin Group is able to offer so many great benefits to our employees and it is one of the reasons we stand out from our competitors. 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Health insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance </li>
<li>Flexible Spending Account</li>
<li>Employee assistance program</li>
<li>Free telehealth </li>
<li>Free Talk Therapy</li>
<li>Paid Life Insurance &amp; Disability</li>
<li>Employee discount</li>
<li>Paid time off (including your birthday)</li>
<li>Tuition reimbursement</li>
<li>Employee Referral Program</li>
<li>Incentive Trips</li>
<li>Bonuses (at management discretion)</li>
<li>So much more! </li>
</ul>

<h3>Job Description</h3>
Description:
Customer Service Coordinator: This dynamic role involves providing top-notch customer service in a fast-paced environment characterized by changing &amp; competing priorities as well as tight deadlines.
The successful candidate must be career oriented and possess exceptional organizational and communication skills. Problem solving skills are key in achieving results in this fast-paced environment.

Responsibilities:
· Provide customer quotations for spare parts.
· Process customer orders.
· Obtain pricing information from suppliers and initiate PO’s to suppliers.
· Process shipments as needed.
· Coordinate repairs with European lead company.
· Create and maintain new Part Numbers.
· Build sustainable relationships of trust through open and interactive communication.
· Provide accurate, valid and complete information by using the right methods/tools.
· Follow communication procedures, guidelines and policies.
· Other Duties as assigned.
Requirements:

· 5-10 years customer service experience required.
· Intermediate to advanced MS office skills to include Word and Excel.
· Knowledge of international purchases, sales and logistics processes.
· SAP experience required.
· Background in manufacturing preferred.
· Familiarity with CRM systems and practices.
· Knowledge of Import/Export regulations.
· Excellent communication and presentation skills with the ability to work in a team focused environment.
· Ability to multi-task, prioritize, and manage time effectively.
· Keen analytical skills, reporting development and trend analysis.
· Exceptional organizational and follow-up skills.
· Ability to respond positively and decisively to adverse situations, complicated issues, and/or irate customers.
· Attention to detail.

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