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Job Description 
As a valued colleague on our team, you will contribute to assessing and identifying potential risks that may threaten our reputation, safety, security, and/or financial success, as well as collaborate with team in communicating and collaborating with key stakeholders across the enterprise, and understanding business objectives
THE IMPACT YOU WILL MAKE
The Enterprise Multifamily Risk - Risk Management - Senior Associate role will support oversight of activities of the Multifamily business and report to the Director of Multifamily ERM Modeling, Analytics and Reporting. This role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
<ul>
<li>Assist team in monitoring key risk metrics and processes to reduce risk using advanced analysis and tools.</li>
<li>Prepare analyses and build reports to monitor business activity that pose potential risks to the enterprise and assess potential risks.</li>
<li>Utilize internal credit model to evaluate risk exposures and provide insights to team.</li>
<li>Guide team efforts to review key models used to manage credit risk and make recommendations to improve model performance.</li>
<li>Document and present findings and/or conclusions of analysis to key stakeholders and senior management in thoughtful and persuasive manner.</li>
<li>Partner with the Multifamily and other stakeholders to carry out business strategies that will drive success and ensure safety and soundness in the face of shifting market conditions and regulations.</li>
</ul>
Qualifications 
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
2 years of related experience
<ul>
<li>Strong communication skills both written and verbal</li>
<li>Advanced Excel skills</li>
<li>Bachelor’s degree or equivalent</li>
</ul>
Desired Experiences
<ul>
<li>Multifamily or commercial real estate experience</li>
<li>5+ years of related experience </li>
<li>Skilled in business intelligence tools such as Tablea</li>
</ul>
Skills
<ul>
<li>Adept at managing project plans, resources, and people to ensure successful project completion.</li>
<li>Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.</li>
<li>Experience gathering accurate information to explain concepts and answer critical questions.</li>
<li>Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand.</li>
<li>Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data.​​​</li>
</ul>
Additional Information 
Reference ID# REF12941E
The future is what you make it to be. Discover compelling opportunities at <a href="www.fanniemae.com/careers">careers.fanniemae.com.</a>
Fannie Mae is primarily a hybrid company.  We embrace flexibility for our employees while providing office space for in-person work and collaboration.  This role is classified as Hybrid If you speak with a Recruiter, they will provide you with more information about the definition of this classification.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at <a href="mailto:careers_mailbox@fanniemae.com" target="_blank">careers_mailbox@fanniemae.com</a>.
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more <a href="https://www.fanniemae.com/careers/benefits" target="_blank">here.</a>

Enterprise MF Risk - Risk Management -Modeling Analytics & Reporting - Senior Associate (Hybrid)

SUMMARY
USA for UNHCR is seeking a highly motivated, strategic,results-driven, and experienced Senior Director of Direct Response(Individual Giving), primarily responsible for ensuring cohesionand integration between all direct response channels andinitiatives to secure the support of individuals through regular,unrestricted donations. The Senior Director’s mandates are to setstrategies for and maximize donor retention and acquisition throughdigital and offline channels, fostering a culture of collaborationbetween and across teams and departments. The Senior Director willlead the development of a “sustainer first” strategic plan whichaims to maximize monthly donations from individuals using variouschannels and methods including through Offline (direct mail,face-to-face fundraising, telemarketing and DRTV) and Digital(internet-based fundraising) channels, as well as one-offdonations, with a focus on strong donor loyalty and lifetime value.The Senior Director will build the practice of audience-centeredfundraising journeys that deliver improved donor experience,loyalty, and an increased donor lifetime value.
The Senior Director serves as a senior leader in the Developmentdivision and reports to the Chief Development Officer, workingclosely with her to set fundraising and communication strategies,ensuring continuity and optimization of cohesive and thematicmessaging. The Senior Director, in collaboration with leaders(including two Director-level direct reports) from the Digital andOffline teams, will implement this strategy, effectively leveragingthe talent and skills of members of the direct response teams andexternal partners and vendors.
Meeting and exceeding revenue targets across all programs isimperative. Working with Offline and Digital team leadership, theSenior Director will craft annual budgets and produce semiannualre-forecasts. In collaboration with Finance, the Senior Directorwill regularly track and report on performance. Key performancemetrics will include donor retention, revenue, donor counts, valueand return on investment, by program and channel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop a “sustainer-first” fundraising strategy and products fordiverse fundraising activities that serve to recruit and retainloyal individual donors, moving them through a donor journey thatbuilds a lasting connection with USA for UNHCR to maximize lifetimevalue and return on investment. • Oversee the management of the donor acquisition and retentionprogram through several channels, including direct mail,face-to-face fundraising, direct response television,telemarketing, SMS and digital fundraising. • Lead the evolution of the Individual Giving fundraising programby strategically seeking opportunities to grow, diversify andutilize technology. • Prioritize and nurture cohesive messaging integration across allmarketing initiatives and channels. • Lead and advise on departmental work plans and budgets, ensuringachievement of strategic objectives and revenue targets. • Monitor revenue and expenditures, accurately identifying andplanning operating budgets; anticipate changes that necessitateadjusting forecasts and allocation of funds. • Increase monthly and one-time donations from individuals usingvarious online and offline channels. • Liaise closely with Development team leaders to ensure an overallstrategically coordinated approach to fundraising. • Manage and lead the Individual Giving fundraising teams (Offlineand Digital), providing vision and strategic direction. • In collaboration with team leads, manage RFP processes, andoversee contracts with external vendors and partners. • Ensure data-driven decision-making across channels, leveraginginternal and external skills and resources. • Prepare reports and analyze data to illustrate the performanceand productivity of Offline and Digital marketing initiatives andthe return on investment in sustainer conversion and donoracquisition initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able toperform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essentialfunctions.
EDUCATION and/or EXPERIENCE
• Bachelor’s degree and at least 12 years of related experience,including experience in a leadership role, in the areas ofomnichannel marketing journeys, digital marketing, direct mail,telemarketing fundraising and/or donor retention/sustainerprograms. • In lieu of education/degree requirements a successful candidatewill:     o Understand how to collaborate effectively with avariety of different people and roles.     o Be proactive with a strong mindset and willing totake risks, while also having the ability to learn fromsetbacks.     o Be relationship driven and adaptable to newsituations.     o Value diversity and take pride in cultivating anatmosphere of inclusion and various perspectives. • Experience and expertise in developing and implementing cohesive,innovative, and integrated direct response strategies that haveresulted in measurable and significant growth in net revenue anddonor base. • Expertise and up-to-date knowledge of donor acquisition channels(Digital, Direct Mail, Face-to-Face and DRTV are desirable), donorretention and donor development methods. • Proven project management skills for integrated fundraising orcommunications campaigns • Proficient in using data and analytics to guide planning andimplementation. • Proven experience growing a program based on analysis andtesting, setting, and maintaining budgets and forecasting revenueand expenses. • Experience with fundraising CRMs, Salesforce preferred. • Demonstrated management and organizational ability to work onmultiple projects with competing deadlines while maintaining a highlevel of attention to detail and accuracy. • Excellent problem-solving, analytical and communicationskills • Strong knowledge of data segmentation • A proven leader with the ability to inspire, educate, manage,mentor, and motivate development personnel about strong donoracquisition and retention practices. • An appetite for a leadership role where one can shape USA forUNHCR's processes and legacy and demonstrates a passion for USA forUNHCR’s mission.
WORK LOCATION
Hybrid + New York, NY + May also involve travel to somelocations within the company’s region of operations and selectdonor locations.
COMPENSATION
$181,294 - $201,438
DISABILITY SPECIFICATIONS
USA for UNHCR will make reasonable accommodations in compliancewith the Americans with Disabilities Act of 1990.
USA for UNHCR is anEqual Opportunity Employer. Refugees and all other protectedclasses are encouraged to apply.

Senior Director, Direct Response

SUMMARY
USA for UNHCR is seeking a highly motivated, strategic,results-driven, and experienced Senior Director of Direct Response(Individual Giving), primarily responsible for ensuring cohesionand integration between all direct response channels andinitiatives to secure the support of individuals through regular,unrestricted donations. The Senior Director’s mandates are to setstrategies for and maximize donor retention and acquisition throughdigital and offline channels, fostering a culture of collaborationbetween and across teams and departments. The Senior Director willlead the development of a “sustainer first” strategic plan whichaims to maximize monthly donations from individuals using variouschannels and methods including through Offline (direct mail,face-to-face fundraising, telemarketing and DRTV) and Digital(internet-based fundraising) channels, as well as one-offdonations, with a focus on strong donor loyalty and lifetime value.The Senior Director will build the practice of audience-centeredfundraising journeys that deliver improved donor experience,loyalty, and an increased donor lifetime value.
The Senior Director serves as a senior leader in the Developmentdivision and reports to the Chief Development Officer, workingclosely with her to set fundraising and communication strategies,ensuring continuity and optimization of cohesive and thematicmessaging. The Senior Director, in collaboration with leaders(including two Director-level direct reports) from the Digital andOffline teams, will implement this strategy, effectively leveragingthe talent and skills of members of the direct response teams andexternal partners and vendors.
Meeting and exceeding revenue targets across all programs isimperative. Working with Offline and Digital team leadership, theSenior Director will craft annual budgets and produce semiannualre-forecasts. In collaboration with Finance, the Senior Directorwill regularly track and report on performance. Key performancemetrics will include donor retention, revenue, donor counts, valueand return on investment, by program and channel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop a “sustainer-first” fundraising strategy and productsfor diverse fundraising activities that serve to recruit and retainloyal individual donors, moving them through a donor journey thatbuilds a lasting connection with USA for UNHCR to maximize lifetimevalue and return on investment. • Oversee the management of the donor acquisition and retentionprogram through several channels, including direct mail,face-to-face fundraising, direct response television,telemarketing, SMS and digital fundraising. • Lead the evolution of the Individual Giving fundraising programby strategically seeking opportunities to grow, diversify andutilize technology. • Prioritize and nurture cohesive messaging integration across allmarketing initiatives and channels. • Lead and advise on departmental work plans and budgets, ensuringachievement of strategic objectives and revenue targets. • Monitor revenue and expenditures, accurately identifying andplanning operating budgets; anticipate changes that necessitateadjusting forecasts and allocation of funds. • Increase monthly and one-time donations from individuals usingvarious online and offline channels. • Liaise closely with Development team leaders to ensure an overallstrategically coordinated approach to fundraising. • Manage and lead the Individual Giving fundraising teams (Offlineand Digital), providing vision and strategic direction. • In collaboration with team leads, manage RFP processes, andoversee contracts with external vendors and partners. • Ensure data-driven decision-making across channels, leveraginginternal and external skills and resources. • Prepare reports and analyze data to illustrate the performanceand productivity of Offline and Digital marketing initiatives andthe return on investment in sustainer conversion and donoracquisition initiatives.
QUALIFICATIONS
To perform this job successfully, an individual must be able toperform each essential duty satisfactorily. The requirements listedbelow are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enableindividuals with disabilities to perform the essentialfunctions.
EDUCATION and/or EXPERIENCE
• Bachelor’s degree and at least 12 years ofrelated experience, including experience in a leadership role, inthe areas of omnichannel marketing journeys, digital marketing,direct mail, telemarketing fundraising and/or donorretention/sustainer programs. • In lieu of education/degree requirements a successful candidatewill:      o Understand how to collaborate effectivelywith a variety of different people and roles.      o Be proactive with a strong mindset andwilling to take risks, while also having the ability to learnfrom  setbacks.      o Be relationship driven and adaptable to newsituations.      o Value diversity and take pride in cultivatingan atmosphere of inclusion and various perspectives. • Experience and expertise in developing and implementing cohesive,innovative, and integrated direct response strategies that haveresulted in measurable and significant growth in net revenue anddonor base. • Expertise and up-to-date knowledge of donor acquisition channels(Digital, Direct Mail, Face-to-Face and DRTV are desirable), donorretention and donor development methods. • Proven project management skills for integrated fundraising orcommunications campaigns • Proficient in using data and analytics to guide planning andimplementation. • Proven experience growing a program based on analysis andtesting, setting, and maintaining budgets and forecasting revenueand expenses. • Experience with fundraising CRMs, Salesforce preferred. • Demonstrated management and organizational ability to work onmultiple projects with competing deadlines while maintaining a highlevel of attention to detail and accuracy. • Excellent problem-solving, analytical and communicationskills • Strong knowledge of data segmentation • A proven leader with the ability to inspire, educate, manage,mentor, and motivate development personnel about strong donoracquisition and retention practices. • An appetite for a leadership role where one can shape USA forUNHCR's processes and legacy and demonstrates a passion for USA forUNHCR’s mission.
WORK LOCATION
Hybrid + Washington, DC + May also involve travel to somelocations within the company’s region of operations and selectdonor locations.
COMPENSATION
$164,813 - $183,125
DISABILITY SPECIFICATIONS
USA for UNHCR will make reasonable accommodations in compliancewith the Americans with Disabilities Act of 1990.
USA for UNHCR is anEqual Opportunity Employer. Refugees and all other protectedclasses are encouraged to apply.

Program Manager, Sr. (Contracting Compliance)
CalOptima
CalOptima Health is seeking a highly motivated an experienced Program Manager, Sr. (Contracting Compliance) to join our team. The Program Manager Sr of Contracting Compliance will lead the development, implementation and ongoing oversight of the Contracting department's regulatory compliance activities and reporting and be responsible for department policy and procedure updates. The incumbent will be responsible for the oversight of special projects and new initiatives, including items such as drafting, submitting and tracking of CalOptima Board Action Agenda Referrals (COBAR). The incumbent will interface with various levels of staff, other organization departments and external stakeholders. The incumbent will be responsible for all aspects of project lifecycles through implementation, including, but not limited to, the scope, schedule, documentation and reporting, coordination, staff education and training, resource development, quality controls, ongoing monitoring and oversight. The incumbent will be accountable to identify and report issues of compliance to the Director of Contracting and Manager of Contracting and will develop and recommend solutions and corrective actions to ensure the Contracting department complies with all internal and regulatory requirements. The incumbent will be the subject matter expert who will create, recommend and/or implement department policies and processes, including, but not limited to, developing necessary corrective actions plans identified by Compliance and/or the Director of Contracting, and may be asked to serve as the content and technical adviser to operations and various business owners. 
Position Information:
<ul>
<li>Department: Contracting </li>
<li>Salary Grade: M - $85,000 - $141,086 </li>
<li>Work Arrangement: Partial Telework 
**This position is eligible for telework in California.** </li>
</ul>
Duties &amp; Responsibilities:
<ul>
<li>85% - Program Support
<ul>
<li>Keeps current on the local, state and federal requirements and identifies issues that may impact department policies, processes, resources and tools.</li>
<li>Collaborates with the Regulatory Affairs and Compliance department to implement program requirements and update policies and procedures pursuant to obligations imposed by the Department of Health Care Services (DHCS) All Plan Letters and Regulatory Memos.</li>
<li>Researches and analyzes regulatory and legislative mandates and updates policies to ensure department compliance.</li>
<li>Collaborates with the Director of Contracting, Manager of Contracting and other department staff in drafting, coordination and submission of department COBARs.</li>
<li>Completes program project plans.</li>
<li>Coordinates with Provider Relations and other departments for the review of and update to the CalOptima Health Provider Manual for all lines of business, as applicable.</li>
<li>Coordinates internal discussions and resources to ensure operational decisions and needed deliverables are addressed timely and appropriately.</li>
<li>Identifies operational problems or issues, develops resolutions and ensures adherence to program work plans and short- and long-term objectives.</li>
<li>Develops and presents operational, programmatic or other presentations to management as needed.</li>
<li>Oversees, organizes and tracks numerous and diverse activities, timelines and issues.</li>
<li>Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.</li>
<li>Ensures compliance with program rules and requirements, as well as work plans and identified tasks. - (Essential)
</li>
</ul>
</li>
<li>10% - Administrative Support
<ul>
<li>Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.</li>
<li>Acts as a liaison with internal CalOptima Health departments during regulatory or internal audits.
</li>
</ul>
</li>
<li>5% - Completes other projects and duties as assigned. </li>
</ul>
Minimum Qualifications:
<ul>
<li>Bachelor's degree in public health, business administration, business management or related field required.</li>
<li>4 years of experience working with health care delivery systems or in a public agency serving health care related populations required.</li>
<li>An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Master's degree in public health, business administration, business management or related field.</li>
<li>Project Management Professional (PMP) certificate.</li>
<li>Direct project management experience.</li>
<li>Experience working within contracting and/or provider relations.</li>
</ul>
Required Licensure / Certifications:
<ul>
<li>N/A</li>
</ul>
Knowledge &amp; Abilities: 
<ul>
<li>Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. </li>
<li>Work independently and exercise sound judgment.</li>
<li>Communicate clearly and concisely, both orally and in writing.</li>
<li>Work a flexible schedule; available to participate in evening and weekend events.</li>
<li>Organize, be analytical, problem-solve and possess project management skills.</li>
<li>Work in a fast-paced environment and in an efficient manner.</li>
<li>Manage multiple projects and identify opportunities for internal and external collaboration.</li>
<li>Motivate and lead multi-program teams and external committees/coalitions.</li>
<li>Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.</li>
</ul>
Physical Requirements (With or Without Accommodations):
<ul>
<li>Ability to visually read information from computer screens, forms and other printed materials and information.</li>
<li>Ability to speak (enunciate) clearly in conversation and general communication.</li>
<li>Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.</li>
<li>Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.</li>
<li>Lifting and moving objects, patients and/or equipment 10 to 25 pounds</li>
</ul>
Work Environment:
If located at the 500, 505 Building or a remote work location:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.</li>
<li>There are no harmful environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate.</li>
</ul>
If located at PACE:
<ul>
<li>Work is typically indoors in a clinical setting serving the frail and elderly.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
If located in the Community:
<ul>
<li>Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. </li>
<li>Employee will occasionally work outdoors in varied temperatures.</li>
<li>There may be harmful or hazardous environmental conditions present for this job.</li>
<li>The noise level in this work environment is usually moderate to loud.</li>
</ul>
About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! 
About our Benefits &amp; Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the <a href="https://apptrkr.com/get_redirect.php?id=5169612&amp;targetURL=https://alliantbenefits.cld.bz/24caloptimacabenguide" target="_blank">2024 CalOptima Health Benefits Guide</a> regarding our comprehensive benefits and wellness package.
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 19, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. 
The selection process may include, but is not limited to, a skills assessment, phone screen and interview.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.
Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.
CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.
CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.
To apply, please visit: <a href="https://apptrkr.com/5169612" target="_blank">https://jobs.caloptima.org/jobs/program-manager-sr-contracting-compliance-505-city-parkway-california-united-states</a>
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Program Manager, Sr. (Contracting Compliance)

Marion County Health &amp; Human Services is looking for an adaptable, collaborative, and experienced Program Manager who will assist the department in achieving its mission: To create a safe and welcoming environment where all people can access high quality health and human services and are supported to achieve their highest level of health. This position is responsible for oversight and support of our Youth and Family Service (YFS) array which includes outpatient mental health, peer delivered services, wraparound, EASA and intensive services.
The ideal candidate will have experience supporting high performing, diverse teams and making data-driven decisions that support our department mission. A commitment to excellent clinical quality to the population we serve and ability to maintain high fidelity programing.
For those relocating from outside of Oregon, we provide the following relocation package*:
<ul>
<li>Up to $3,000 reimbursement of moving expenses</li>
<li>Relocation bonus in the amount of $3,000 (prorated based on FTE) as a one-time payment upon proof of Oregon residency</li>
</ul>
* Requires a 2-year employment commitment.
GENERAL STATEMENT OF DUTIES Provides leadership and manages the planning, development, support and delivery of efficient and high-quality mental health, behavioral health or health administration services with a broad scope of authority and responsibilities within multiple small to mid-size related service areas or one or more large programs. Responsibilities include supervision of other supervisory staff, program staff as well as financial and operational performance of the service(s) and program(s).
SUPERVISION RECEIVED Works under the general supervision of a Health Department Division Director who assigns and oversees work, establishes goals and reviews results obtained for overall effectiveness and for meeting department and county objectives.
SUPERVISION EXERCISED Exercises full supervision for supervisory, professional, technical and support staff. May also supervise interns and volunteers.
Typical Duties - Duties include, but are not limited to the following
Program Development &amp; Management Provide program development and management/oversight of a diverse group of programs and teams. Program oversight includes the details of the programs, including contracts and deliverables, and the goals, values, and objectives of the programs, to ensure high-quality service delivery.
<ul>
<li>Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency.</li>
<li>Develop, implement, and ensure agency policies and procedures. </li>
<li>Execute action plans to address departmental priorities, goals, and objectives. </li>
<li>Analyze complex, sensitive issues and situations; identify and implement solutions that support the division's priorities, goals, and policies. </li>
<li>Manage complex, highly visible, and time-sensitive projects. Strategically problem solve; identify quality gaps, set quality outcome measures and benchmarks, design/implement/monitor/modify operational plans to achieve desired outcomes. </li>
<li>Serve as a policy advisor to executive leadership to formulate recommendations, policy decisions and strategic action plans, and participate in long-range agency planning and development.</li>
<li>Collaborate and provide back-up and support to other programs of the Behavioral Health Division with an eye toward reducing barriers and treating the whole person.</li>
</ul>
Leadership Provide leadership to the Clinical Supervisors, and Program Supervisor and teams in YFS. Leadership includes adherence to department mission, values, and policies, with a focus on staff and supervisor development and high-quality service provision. Leadership occurs both by action and example.
<ul>
<li>Use best practices to develop, empower, and support employees and supervisors. Create and reinforce a positive workplace culture, engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities. </li>
<li>Model to supervisors and support supervisors to prioritize, assign, review, and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth, success, and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution. </li>
<li>Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness, accuracy, quality, and quantity. </li>
<li>Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent, data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams. </li>
<li>Conduct regular meetings with supervisors to assign priorities, discuss work progress and operational policy direction. </li>
<li>Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment, hiring, merit reviews, resolving grievances, progressive discipline, training, and providing a safe and supportive work environment. Investigate and respond to employee relations issues; maintain</li>
<li>knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters. </li>
<li>Advance workforce clinical quality, address systemic disparities; consider and appreciate multiple perspectives, backgrounds, and values, integrating them throughout the organization, and create opportunities to effectively achieve organizational goals corresponding to workforce quality and representation to the population served.</li>
<li>Promote respect, cultural humility, positive work environment, healthy conflict resolution and support cooperative relationships within the program, department, county and community.</li>
</ul>
Community Partnerships The YFS Program Manager is responsible to build and maintain collaborative community partner relationships with key stakeholders including Oregon Health Authority, CCO, schools, Early Learning Hub and Salem Health.
<ul>
<li>Collaborations should be focused on breaking down barriers and silos with an eye toward whole person-centered care, trauma-informed practices, and behavioral health access for all.</li>
<li>Build positive relationships and collaborate with internal leaders and external stakeholders. </li>
<li>Represent the Marion County Behavioral Health Division by participating in meetings, committees, and Board sessions as assigned by the Division Director. </li>
<li>Program development opportunities should include input and opportunities for collaboration with community partners.</li>
<li>Create regular opportunities to identify existing strengths and gaps in existing service delivery system.</li>
</ul>
Budget, Contract and Grant Management Provide expertise, oversight and support of grant application and implementation, contracts, and budget, including required outcomes.
<ul>
<li>Review expenditures for all YFS programs and support YFS supervisors to regularly review and analyze program budgets. </li>
<li>Work with Administrative Services budget analyst to prepare budget requests by projecting resource needs and preparing required documentation. </li>
<li>Provide advice and input on the division's budget to the Division Director. </li>
<li>Maintain knowledge of financial contract requirements/deliverables and ensure that these are timely fulfilled.</li>
<li>Work with the Behavioral Health Operations Team to research and applies for grants and other funding/revenue sources to finance services provided in programs.</li>
</ul>
Quality Assurance and Program Development Supports supervisors and ensures that data drives decision making, alongside adherence to department mission and values, trauma-informed and person-centered care, and evidence-based practices.
<ul>
<li>Use data, client, and community input to inform decision-making and design actionable solutions to challenges, optimizing the services and supports provided by the division.</li>
<li>Work with Behavioral Health Operations Team and Quality Assurance Coordinator to assess program-level performance and quality gaps; initiate continuous quality improvement projects; make data-driven program development recommendations to the executive leadership team.</li>
</ul>
Response Level 1: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Due to regular assignment, employee may be assigned a leadership role in the provision of essential services or response functions. Staff at this response level must complete Incident Command System 100, 700, 200, and 800 on-line or in-person training.
Requirements for the Position
EXPERIENCE AND TRAINING
<li>Possession of a master's degreein a social science field, and five (5) years of responsible, professional experience in the mental health system, including three (3) years in a supervisory capacity; OR</li>
<li>Any satisfactory equivalent combination of education, training and/or experience relevant to the position. </li>
NECESSARY SPECIAL REQUIREMENTS
<ul>
<li>Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors, 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.</li>
<li>Selected applicants will be required to provide college transcripts at interview.</li>
<li>Must pass a criminal history background investigation; however, conviction of a crime may not necessarily disqualify an individual for this classification.</li>
<li>Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: <a href="http://apps.co.marion.or.us/APAP/" target="_blank">http://apps.co.marion.or.us/APAP/</a>.</li>
<li>Must possess and maintain proof of personal automobile liability insurance, at a minimum, in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.</li>
<li>This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).</li>
<li>This assignment is not represented by a union.</li>
<li>This is a full-time position, which is not eligible for overtime. </li>
<li>Typical Work Schedule: Monday through Friday, 8:00 a.m. - 5:00 p.m., with flexibility depending upon the needs of the department and program.</li>
</ul>
KNOWLEDGE, SKILLS, AND ABILITIES Comprehensive knowledge of principles, methods and techniques of designated health service fields, related to mental health, behavioral health, addictions, developmental or intellectual disabilities. Including principles and practices in treatment, service delivery, research methodologies, data collection and statistical analysis.
Thorough knowledge of principles in related health services; State of Oregon Administrative Rules related to specialized health service areas; public health administration; health integration practices; supervision and performance management; leadership, wellness, team dynamics and staff development; program planning and budgeting, fiscal management; organizational processes and design; budget and grant preparation and administration; care coordination and recovery-based treatments.
Skills to negotiate, compromise, facilitate, problem solve and provide conflict resolution; coach, mentor and train individuals and teams; develop and implement policies and procedures; effectively communicate both orally and in writing.
Abilities to perform independently in a fast paced, team based environment; effectively provide leadership, guidance and delegate to individuals and teams; lead and supervise other supervisory staff; interpret and apply pertinent provisions of federal, state and county statues, rules and regulations related to the program services overseen; oversee service planning, coordination, utilization of resources, promote intended goals and outcomes; direct continuous quality improvement efforts; establish and maintain effective working relationships with employees countywide, clients, government agencies, community groups/partners, and the public. 
PHYSICAL REQUIREMENTS Operates a motor vehicle; sees using depth perception; sits; stands; moves about the work area; climbs 1 floor of stairs; lifts, pushes, and pulls up to 5 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12-pt. font; and hears a normal level of speech.
Additional Information and/or Attachments
We offer the following retention bonus, prorated based on FTE:
<ul>
<li>$3,000 bonus after six months of continuous employment</li>
<li>$3,000 bonus after twelve months of continuous employment</li>
</ul>
We offer tuition assistance for employees interested in professional development towards a profession in behavioral health.
<ul>
<li>Up to $7,500 to reimburse for tuition, licensure and/or other educational expenditures. According to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303</li>
</ul>
Marion County offers a generous benefits package to regular employees working 50% or more of the regularly scheduled work week and their eligible dependents. Temporary employees and part-time regular employees working less than 50% of the regularly scheduled work week are not eligible for benefits.
For a summary of benefits, click here. For a complete and detailed overview of the benefits package for management and supervisory employees, click here, and select Management Benefits from the left menu or Management Employees from the page links. 
Benefits are defined based on position and are approved by the Marion County Board of Commissioners.

Program Manager - Youth and Family Services - Relocation Offered

The ideal candidate will reside in Dallas, TX or Louisiana.         The Regional Microbiology Specialist is responsible for the sale of bioMerieux’s Microbiology suite of products in a defined sales region. This involves coordinated activities with other Sales and commercial team colleagues in maintaining, protecting, and growing the existing base of Microbiology business and gaining new microbiology reagent and equipment business. The Microbiology Specialist works collaboratively with local sales teams as the Subject Matter Expert (SME) for the Microbiology suite of products.          Primary Duties:     
<ul>
<li>Support Account Managers as subject matter expert and technical sales content owner for the Microbiology product suite in maintaining existing customer business and in building a robust reagent and equipment pipeline through account segmentation and qualification and leveraging technical knowledge to advance opportunities.</li>
<li>Create and execute business plans to achieve assigned Microbiology reagent and equipment goals to including collaboration with Account Managers, Microbiology Automation Specialist, Sales Director, Corporate Account Managers, Specialists teams, Marketing and others toward meeting or exceeding revenue targets and growth objectives within region.</li>
<li>Work cooperatively and cohesively in a matrixed environment with multiple commercial colleagues and functions to advance and close opportunities.</li>
<li>Identify high-value targets within assigned territory and develop strategies to close the identified opportunities for new business.</li>
<li>Manage opportunity pipeline to ensure that target close dates and expected revenue dates align with month-to-month forecasting as represented in the company CRM tool and associated dashboards.</li>
<li>Maintain the required internal network with Marketing, Sales Operations, Sales Contracts, Customer Service, Legal, Finance and other key functions to facilitate efficiency and quality outputs in doing business with the Customer.</li>
<li>Gather and share competitive knowledge and activity with sales teams, marketing and other colleagues in order to build strategies to respond to competition.</li>
<li>Provide coaching and objection handling guidance to Account Managers to elevate the level of knowledge and subject matter competency within assigned territory.</li>
<li>Identify and establish relationships with key customers and opinion leaders within assigned territory.</li>
<li>Support and participate in relevant conferences, trade shows and symposia in coordination with sales leadership and marketing.</li>
<li>Reasonable management of operational/travel expenses within a set annual budget and in accordance with the corporate travel policy.</li>
<li>Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy.</li>
<li>Perform other duties as assigned.</li>
<li>Perform all work in compliance with company policy and within the guidelines of bioMerieux Quality System.</li>
</ul>
     Training and Education:      
<ul>
<li>Required: </li>
<ul>
<li>Associates plus a minimum of 5 years of clinical diagnostic sales.</li>
</ul>
<li>Preferred:</li>
<ul>
<li>Bachelors preferred plus a minimum of 3 years of clinical diagnostic sales . </li>
</ul>
</ul>
Experience:          
<ul>
<li>Clinical lab operations and molecular knowledge preferred.</li>
<li>Sales experience required; Capital sales experience preferred.</li>
<li>Formal sales competency training preferred (e.g., Miller Heiman, Strategic Selling, SPIN)</li>
<li>Infectious disease market experience preferred.</li>
<li>Strong knowledge of clinical microbiology technologies, techniques, and disciplines preferred.</li>
<li>Proven and documented track record in exceeding territory Capital and Reagent goals preferred.</li>
<li>Proven and documented track record of consistent top finishes within sales team preferred.</li>
<li>Experience selling Capital equipment preferred.</li>
<li>Experience selling into Microbiology labs preferred.</li>
<li>Excellent verbal and written communication skills required.</li>
</ul>
          Knowledge, Skills, and Abilities:          
<ul>
<li>Proficient in operation of Microsoft Windows and Office Suite of products.</li>
<li>Proficient in Salesforce CRM.</li>
<li>Ability to maintain a structured and detailed sales opportunity funnel.</li>
<li>Ability to accurately forecast and project capital equipment sales in a large territory.</li>
<li>Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers.</li>
<li>Fundamental knowledge of the principles and practices of laboratory operations.</li>
<li>Ability to operate in an organized manner in an autonomous work environment without direct daily supervision.</li>
<li>Ability to effectively communicate with internal and external stakeholders.</li>
<li>Territory management over a large geographic area.</li>
<li>Ability to become a subject matter expert on a complex diagnostic automation and processes.</li>
<li>Ability to understand, communicate and train others on the products and services.</li>
<li>Ability to navigate complex sales processes with multiple buying influences.</li>
<li>Competency in Miller Heiman Strategic and Conceptual selling a plus.</li>
<li>Excellent written, oral, and presentation skills.</li>
</ul>
     Approx. 70% domestic travel         #LI-MM1  #biojobs

Microbiology Sales Specialist- Dallas/Louisiana

The ideal candidate will reside in Oregon, Washington, Northern Idaho, Alaska, or Montana.     The Regional Microbiology Specialist is responsible for the sale of bioMerieux’s Microbiology suite of products in a defined sales region. This involves coordinated activities with other Sales and commercial team colleagues in maintaining, protecting, and growing the existing base of Microbiology business and gaining new microbiology reagent and equipment business. The Microbiology Specialist works collaboratively with local sales teams as the Subject Matter Expert (SME) for the Microbiology suite of products.      Primary Duties:   
<ul>
<li>Support Account Managers as subject matter expert and technical sales content owner for the Microbiology product suite in maintaining existing customer business and in building a robust reagent and equipment pipeline through account segmentation and qualification and leveraging technical knowledge to advance opportunities.</li>
<li>Create and execute business plans to achieve assigned Microbiology reagent and equipment goals to including collaboration with Account Managers, Microbiology Automation Specialist, Sales Director, Corporate Account Managers, Specialists teams, Marketing and others toward meeting or exceeding revenue targets and growth objectives within region.</li>
<li>Work cooperatively and cohesively in a matrixed environment with multiple commercial colleagues and functions to advance and close opportunities.</li>
<li>Identify high-value targets within assigned territory and develop strategies to close the identified opportunities for new business.</li>
<li>Manage opportunity pipeline to ensure that target close dates and expected revenue dates align with month-to-month forecasting as represented in the company CRM tool and associated dashboards.</li>
<li>Maintain the required internal network with Marketing, Sales Operations, Sales Contracts, Customer Service, Legal, Finance and other key functions to facilitate efficiency and quality outputs in doing business with the Customer.</li>
<li>Gather and share competitive knowledge and activity with sales teams, marketing and other colleagues in order to build strategies to respond to competition.</li>
<li>Provide coaching and objection handling guidance to Account Managers to elevate the level of knowledge and subject matter competency within assigned territory.</li>
<li>Identify and establish relationships with key customers and opinion leaders within assigned territory.</li>
<li>Support and participate in relevant conferences, trade shows and symposia in coordination with sales leadership and marketing.</li>
<li>Reasonable management of operational/travel expenses within a set annual budget and in accordance with the corporate travel policy.</li>
<li>Deliver effective Sales Call Management, Opportunity Management, Pipeline Management and Forecast Accuracy.</li>
<li>Perform other duties as assigned.</li>
<li>Perform all work in compliance with company policy and within the guidelines of bioMerieux Quality System.</li>
</ul>
   Training and Education:   
<ul>
<li>Required: </li>
<ul>
<li>Associates plus a minimum of 5 years of clinical diagnostic sales.</li>
</ul>
<li>Preferred:</li>
<ul>
<li>Bachelors preferred plus a minimum of 3 years of clinical diagnostic sales .    </li>
</ul>
</ul>
   Experience:      
<ul>
<li>Clinical lab operations and molecular knowledge preferred.</li>
<li>Sales experience required; Capital sales experience preferred.</li>
<li>Formal sales competency training preferred (e.g., Miller Heiman, Strategic Selling, SPIN)</li>
<li>Infectious disease market experience preferred.</li>
<li>Strong knowledge of clinical microbiology technologies, techniques, and disciplines preferred.</li>
<li>Proven and documented track record in exceeding territory Capital and Reagent goals preferred.</li>
<li>Proven and documented track record of consistent top finishes within sales team preferred.</li>
<li>Experience selling Capital equipment preferred.</li>
<li>Experience selling into Microbiology labs preferred.</li>
<li>Excellent verbal and written communication skills required.</li>
</ul>
      Knowledge, Skills, and Abilities:      
<ul>
<li>Proficient in operation of Microsoft Windows and Office Suite of products.</li>
<li>Proficient in Salesforce CRM.</li>
<li>Ability to maintain a structured and detailed sales opportunity funnel.</li>
<li>Ability to accurately forecast and project capital equipment sales in a large territory.</li>
<li>Ability to describe and explain highly detailed technical information to multiple buying influences including laboratorians, C-Suite, physicians, stewardship teams, IT, and other buyers.</li>
<li>Fundamental knowledge of the principles and practices of laboratory operations.</li>
<li>Ability to operate in an organized manner in an autonomous work environment without direct daily supervision.</li>
<li>Ability to effectively communicate with internal and external stakeholders.</li>
<li>Territory management over a large geographic area.</li>
<li>Ability to become a subject matter expert on a complex diagnostic automation and processes.</li>
<li>Ability to understand, communicate and train others on the products and services.</li>
<li>Ability to navigate complex sales processes with multiple buying influences.</li>
<li>Competency in Miller Heiman Strategic and Conceptual selling a plus.</li>
<li>Excellent written, oral, and presentation skills.</li>
</ul>
   Approx. 70% domestic travel     #LI-SA1    #biojobs

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