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<h3>Job Description</h3>
Order and monitor parts orders for both external and internal shop customers. Interface with both external, internal, Caterpillar and outside vendors to resolve issues regarding parts availability. Provide support to call center customers. Research back order parts and communicate ship dates and possible delays. Work with vendors to obtain the best possible service and pricing.
Required Skills: - Quote customer orders - Place customer orders - Confirm pricing for customer orders - Research customer back orders - Enter outside P.O.'s for vendor / factory direct parts - Manage customer consignment orders - Correct griefed orders at CAT - Source customer parts - Source customer parts - Source bearings from outside vendor - Use CAT tools to troubleshoot customer issues - Enter outside P.O.'s for vendor / factory direct parts - Troubleshoot customer parts issues - no part number etc. - Enter and execute OTO orders - Maintain components for kits (orders / staging) - Intermediate computer skills
Education / Experience: - High School diploma required - Graduate of a technical school, military school preferred, or relevant working experience acceptable to the company.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Call Center Representative

Our client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Elkridge, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exceptional customer service, and assisting customers with inquiries, orders, and other issues. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Location&lt;/strong&gt;: Elkridge, MD&lt;br&gt;&lt;br&gt;&lt;strong&gt;Schedule&lt;/strong&gt;: Monday-Friday&lt;br&gt;&lt;br&gt;&lt;strong&gt;Pay&lt;/strong&gt;: $19-$21/hourly based on experience&lt;br&gt;&lt;br&gt;&lt;strong&gt;Responsibilities&lt;/strong&gt;:&lt;br&gt;* Handle incoming and outgoing calls professionally and efficiently.&lt;br&gt;* Assist customers with inquiries, complaints, and order processing.&lt;br&gt;* Maintain accurate records of customer interactions, transactions, and inquiries in the customer database.&lt;br&gt;* Follow up with customers to ensure their issues are resolved and satisfaction is achieved.&lt;br&gt;* Stay up to date with company products, services, and promotions to provide accurate information to customers.&lt;br&gt;* Meet or exceed performance metrics such as call handling time, response time, and customer satisfaction.&lt;br&gt;* Maintain a positive and professional attitude in all interactions with customers and colleagues.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Qualifications&lt;/strong&gt;:&lt;br&gt;* High school diploma or equivalent; additional education or training in customer service is a plus.&lt;br&gt;* Previous experience in a call center or customer service role is preferred.&lt;br&gt;* Strong communication skills, both verbal and written.&lt;br&gt;* Excellent listening and problem-solving abilities.&lt;br&gt;&lt;br&gt;All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

<h3>Job Description</h3>
Job Description
At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What’s in it for you?
<ul>
<li>No Cold Calling –All leads the customer has asked US to contact THEM!</li>
<li>No Experience Necessary – desire to win every day is required!</li>
<li>Weekly Performance Focused Pay – base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make</li>
<li>Free Benefits – Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!</li>
<li>Casual Dress – Be comfortable while taking with potential customers</li>
<li>Training &amp; Advancement – All of your training is paid and Growth equals more opportunity for all employees – our leadership team is developed from within!</li>
</ul>

Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television. Located in Bolingbrook, IL.
Essential Duties and Responsibilities:
<ul>
<li>Focus efforts on maximizing lead conversion from initial contact to set appointment</li>
<li>Use learnings from comprehensive training program to successfully set customer leads</li>
<li>Initiate outbound calls for digital advertisement sales leads generated</li>
<li>Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion</li>
<li>Serve as initial point of contact for potential customer via phone and email</li>
<li>Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation</li>
<li>Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible</li>
<li>Document and update customer interaction within customer relationship management (CRM) system</li>
<li>Promote teamwork through consistency, reliability and group cohesiveness</li>
</ul>
Experience and Minimum Qualifications:
<ul>
<li>High School Diploma or equivalent</li>
<li>Ability to learn sales systems and processes for inside sales center</li>
<li>Ability to juggle various work activities</li>
<li>Ability to thrive in a fast-paced, high-energy, team-oriented</li>
<li>Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.</li>
<li>Detail-oriented and can focus on the task at hand,</li>
<li>Excellent verbal and written communication skills are required for communicating with internal and external parties</li>
<li>Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decision</li>
<li>Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)</li>
<li>Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)</li>
</ul>
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Why USAA?
Let’s do something that really matters. 
We have an important mission: serving the members of the military community and their families. It’s both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need the right people. We’re looking for those who share our values of honesty, integrity, loyalty and service. Because what we do is just as important as how we do it. Come be a part of what makes us so special!
It is all about learning and growing.
Our Licensed Insurance Representative role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. 
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work in a hybrid model where you can work from home 2 days a week.
For new hires starting in March, April, May or June 2024 we are offering a signing bonus of $2,000--to be paid in one installment.The Opportunity
We are currently seeking dedicated Property &amp; Casualty (P&amp;C) active producer/agents with an ACTIVE P&amp;C producer agent license for future insurance customer service opportunities in 2024. We have new training classes starting every month. Military veterans and spouses are highly encouraged to apply. Work schedules will vary and may include somweekends.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property &amp; Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Facilitate the member experience by answering phone calls, emails, and other requests from members. 
Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. 
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs. 
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels. 
Maintain required Property &amp; Casualty (P&amp;C) licenses and state registrations. 
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent 
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience 
Acquire Property &amp; Casualty (P&amp;C) licenses and state registrations within 90 days of hire 
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
Current active personal lines or property and casualty license in your current state of residence/or state of hire 
US military experience through military service or a military spouse/domestic partner 
Prior experience in a fast-paced contact center environment
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The hiring range for this position is: $46,370 - $50,300.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
Relocation assistance is not available for this position.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. 
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

<h3>Job Description</h3>
Elle Seller we are seeking a highly motivated and customer-oriented individual to join our team as a Call Center Representative. As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with exceptional service and resolving any issues or concerns they may have. This is a fast-paced and dynamic role that requires excellent communication skills, a strong attention to detail, and the ability to multitask effectively.
Salary: 
$950 - $1250 /week
Job Type
Full-time
Location: Houston, TX
THIS WILL BE AN OFFICE JOB AND CANDIDATES MUST WORK IN THE OFFICE WITHIN THE NEXT 3 WEEKS
Responsibilities:
<ul>
<li>Respond to customer inquiries and resolve any issues or concerns in a timely and professional manner</li>
<li>Provide excellent customer service, ensuring a positive and friendly interaction with each customer</li>
<li>Utilize computer systems to accurately input and update customer information</li>
<li>Follow established scripts and procedures to handle customer calls and requests</li>
<li>Escalate customer issues to supervisors or managers as needed</li>
<li>Meet or exceed daily, weekly, and monthly performance targets</li>
</ul>
Requirements
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Strong problem-solving skills and the ability to think quickly on your feet</li>
<li>Ability to work in a fast-paced, deadline-driven environment</li>
<li>Strong attention to detail and accuracy</li>
<li>Ability to multitask and manage competing priorities</li>
<li>Proficiency in using computer systems and various software applications</li>
</ul>
Bonus Points:
<ul>
<li>Dental Insurance</li>
<li>Disability Insurance</li>
<li>Health Insurance</li>
<li>Flexible Spending Account</li>
</ul>
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<h3>Job Description</h3>
Job Title: Call Center Representative
Job Overview: We are seeking a dedicated and customer-oriented individual to join our team as a Call Center Representative. The primary responsibility of this role is to handle inbound and outbound calls from customers, addressing inquiries, resolving issues, and providing exceptional service. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer experiences.
Key Responsibilities:
<ol>
<li>Assist customers with placing orders, processing payments, and updating account information.</li>
<li>Resolve customer issues efficiently and effectively, escalating complex cases to appropriate channels when necessary.</li>
<li>Utilize company systems and databases to accurately document customer interactions and update records.</li>
<li>Collaborate with team members and other departments to ensure seamless customer experiences.</li>
<li>Adhere to company policies, procedures, and quality standards to uphold customer service excellence.</li>
<li>Meet or exceed performance metrics including call handling time, first call resolution, and customer satisfaction scores.</li>
<li>Stay informed about product updates, promotions, and industry trends to better assist customers and enhance service delivery.</li>
</ol>
Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong interpersonal skills with the ability to empathize and build rapport with customers.</li>
<li>Proficient computer skills and experience with CRM software or call center systems.</li>
<li>Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment.</li>
<li>Problem-solving abilities and a positive attitude towards challenges.</li>
</ul>
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<h3>Job Description</h3>
DescriptionAbout Endorse Infinity:  At Endorse Infinity, we’re not just a social media marketing company; we’re your partners in digital success. With a passion for innovation and a commitment to excellence, we’ve been helping businesses of all sizes navigate the ever-evolving landscape of social media since our inception.
 Job Description:   Endorse Infinity is seeking dedicated and customer-focused Call Center Representatives to join our team. As a Call Center Representative, you will be the first point of contact for our clients and customers, providing exceptional service and support over the phone.  
Position Type: Full-timeSalary:  $17.50 - $27.00 hourly 
Key Responsibilities
<ul>
<li>Answer inbound calls from clients and customers in a professional and courteous manner.</li>
<li>Assist customers with inquiries, product information, and problem resolution.</li>
<li>Address customer concerns and escalate complex issues to appropriate departments or supervisors.</li>
<li>Make outbound calls to follow up on customer inquiries or resolve issues as needed.</li>
<li>Maintain accurate and detailed records of customer interactions and transactions.</li>
<li>Meet or exceed performance goals for call volume, response time, and customer satisfaction.</li>
<li>Collaborate with team members and departments to ensure customer needs are met efficiently.</li>
</ul>
Skills, Knowledge and Expertise
<ul>
<li>High school diploma or equivalent; associate or bachelor's degree preferred.</li>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong active listening skills with the ability to empathize and resolve customer issues.</li>
<li>Ability to multitask and prioritize in a fast-paced environment.</li>
<li>Proficiency in basic computer skills and familiarity with CRM software.</li>
<li>Positive attitude, team player, and willingness to learn and adapt.</li>
</ul>
Benefits
<ul>
<li>Competitive salary and benefits package.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Dynamic and inclusive work environment with supportive colleagues.</li>
<li>Flexible work arrangements and work-life balance initiatives.</li>
</ul>

<h3>Job Description</h3>
Call Center Representative
Diamond Heating &amp; Air Temp Alaska has been proudly serving the residents and businesses of Anchorage since 1996. We understand that working with motivated, team-oriented individuals and leaders makes all the difference. We treat every employee with respect and offer a culture emphasizing quality of life and collaboration. This outlook ensures that our clients receive the best quality of service because our professionals love what they do. If you are ready to take the next step in your career and thrive with a company that will help you succeed, apply today for more information!
Our administrative team is growing, and we are looking for a dynamic Office Assistant! When our customers call the office, they can hear our smiles through the phone. We are a happy, energetic, SMILING team and are looking for like-minded individuals to provide exemplary service to our valued customers! If this doesn't sound like you, no need to apply. We want self motivated, POSITIVE professionals that can light up a room with their passion for helping people.
Primary Job Function: To assist sales team in reporting and securing leads, educating clients on our products and services, scheduling sales appointments, and closing sales. The Office Assistant will act as a liaison between customer and the company, making sure that customer needs are met while maintaining a positive, productive open line of communication between the customer and all company departments.
Work Hours: 8:00 am to 5:00 pm, Monday through Friday, some overtime as needed
Pay Scale: $20.00 - $24.00/hr Depending On Experience + SPIFFs
Why Choose Diamond Heating &amp; Air Temp Alaska? 
<ul>
<li>Unmatched company culture</li>
<li>Industry-leading pay rates</li>
<li>Comprehensive benefits package which can add $8-10/hr on top of your hourly rate!
<ul>
<li>Paid time off</li>
<li>401(k) with Company Match</li>
<li>Health &amp; Dental Insurance</li>
<li>Company-paid life insurance</li>
</ul>
</li>
<li>Growth and advancement opportunities</li>
<li>Birthday cupcakes</li>
<li>Company BBQs, friendly contests, and fun events!</li>
<li>Emotional support dogs on-site!</li>
</ul>
Required Qualifications:
<ul>
<li>2+ years of relevant experience</li>
<li>Comfortable with outbound cold calling</li>
<li>Superior Customer Service Skills</li>
<li>Professional communication: written and verbal</li>
<li>Well-organized and the ability to work independently</li>
<li>Proficient with Microsoft Word, Excel, and Outlook</li>
<li>Ability to multi-task and strong attention to detail</li>
<li>Capable of working in a fast-paced environment</li>
<li>Collaborates well with others</li>
</ul>

<h3>Job Description</h3>
Location:
2417 S Grand, Carthage MO
HOURS NEEDED:
Full time 40 hours per week. Must be available 7:30 am to 6:15 pm Monday - Friday and 8:00 am - 12:15 pm on Saturdays.
JOB SUMMARY:
Promptly and accurately handle inbound customer calls, assist with SMBonline chats and various other inquiries. Assists branch employees with customer requests as needed.
ESSENTIAL FUNCTIONS: 
<ul>
<li>Provide prompt, professional customer service to both internal and external customers over the phone, Smbonline chat, and in person.</li>
<li>Possess and maintain a working knowledge of accounts and bank products &amp; services including internet/mobile banking.</li>
<li>Complete all necessary documentation in accordance with bank policies and regulatory requirements.</li>
<li>Research transactions and follow up with the customer as needed.</li>
<li>Handles various side duties as assigned (check orders, gift cards, maintenance, etc.)</li>
<li>Maintain a neat and clean professional appearance. </li>
<li>Cross train to serve in other areas as needed.</li>
<li>Serve as a representative of the bank at various community events.</li>
<li>Recognize opportunities to cross sell bank products and services.</li>
</ul>
SKILL REQUIREMENTS:
<ul>
<li>Excellent Customer Service Skills</li>
<li>Excellent Listening Skills</li>
<li>Professional Communication Skills and Appearance</li>
<li>Working knowledge and use of internet/mobile banking products and accounts</li>
<li>Prior Banking or Financial related Customer Service Experience preferred</li>
<li>Multi-task/Detail Oriented</li>
<li>Computer Skills (Jack Henry, Microsoft Word, Excel, Optima, Deluxe, SMBonline &amp; mobile app)</li>
</ul>
PHYSICAL REQUIREMENTS:
<ul>
<li>This position is largely sedentary. The ability to sit for extended periods of time, bend, twist view and use a computer, and telephone with an earpiece. This position requires a working knowledge of computers, printers and general office equipment. </li>
</ul>
<ul>
<li>The physical requirements described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </li>
</ul>
EDUCATION AND EXPERIENCE:
High school diploma or equivalent required. Banking and customer service experience required. Prior teller, online banking services, and /or loan experience preferred. College degree would be a plus. 
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
AAP/EEO STATEMENT:
Our company is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, sex, age, disability, status as a protected veteran, or any other characteristic protected by applicable federal, state, or local law. 
Job Posted by ApplicantPro

<h3>Job Description</h3>
First Call is seeking Call Center Representative candidates for a temporary to hire position. Responsibilities include (but are not limited to): • Respond efficiently and accurately to calls and emails. • Utilize call center software, applications, databases, and tools. • Understand and strive to achieve daily AHT and ACW goals. • Engage in active listening, confirm, or clarify information, and manage and resolve complaints. • Build lasting relationships with clients and other call center team members. • Take part in training and other learning opportunities to expand knowledge of company products, services, and policies. • Ability to work independently and manage a job from start to finish with minimal supervision. • Adhere to all company policies and procedures. Call center and computer experience is a must and reflected within work history.
 Schedule: • Start and end hours may vary: 8:00-9:30a to 4:00-5:30p Monday-Friday • May have extended hours up to 6:00p and/or Saturday work during peak AND/OR mandatory OT • Work is on-site at our client's facility - not a remote position. Required Skills/Abilities: • Previous experience, at least 1 year call center experience • Proficiency with computers, especially software applications including MS Word, email, SAP is a plus • Exceptional interpersonal and rapport building skills • Strong written and verbal communication • Strong time management, organizational skills, and decision making skills • Detail oriented, consistent, adaptable, and accountable • Proficiency in problem analysis and problem solving • Ability to multitask • Strong attendance Pay: $17.00 per hour
 **Resume required!- Candidates will not be considered without a resume and completed application.
 Please contact the Anderson office 756-640-8235. #firstcalland

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