<h3>Job Description</h3>
Join our team at the Hilton Atlanta Perimeter Center as a Front Office Supervisor! Don't miss out on this amazing opportunity - apply today and take the first step towards a rewarding career with us.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
<ul>
<li>Responsible for assisting the Assistant Front Office Manager in directing the operations of the front office on a daily basis. Responsible for supervising and working with the Front Office staff to ensure the highest quality of guest service.    </li>
<li>Ensures that all front office associates receive training adequate for the performance of the position. </li>
<li>Provides feedback on a continual basis. </li>
<li>Participated in the training, developing, and disciplining of all front office staff. </li>
<li>Maintains records of absences and tardiness. </li>
<li>Performs all front office duties including check-in, check-out, reservations, etc. </li>
<li>Maintains a high daily average rate (ADR). Answers inquiries pertaining to hotel policies and services. </li>
<li>Ensures that all required reports are completed and submitted in a timely manner. </li>
<li>Ensures guest satisfaction by responding to and resolving guest complaints. </li>
<li>Is aware of direct competition.</li>
<li> Fills in at the front desk and reservations when staffing needs and hotel needs dictate. </li>
<li>Maintains regular contact with the Housekeeping Department to ensure proper room status. </li>
<li>Fills in for the Assistant Front Office Manager in his/her absence. </li>
<li>Must wear the required uniform. </li>
<li>Must maintain a neat, clean, well-groomed appearance.</li>
<li>Ensures that staff is in adherence to uniform/grooming standards at all times. </li>
<li>Ensures that all guests are served. </li>
<li>Notifies the Front Office Manager of guest comments. </li>
<li>Performs other duties as assigned by management. </li>
</ul>
SUPERVISORY RESPONSIBILITIES:
<ul>
<li>Supervises a total of 10 to 20 employees in the front office department.</li>
<li>Responsible for the direction, coordination, and execution of this unit.  </li>
<li>Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. </li>
<li>Responsibilities include training employees, planning, assigning, and directing work; rewarding and disciplining employees(under the discretion of the front office manager); addressing complaints, and resolving problems.       </li>
</ul>
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul>
<li>Associate's Degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination and experience. In-depth knowledge of Front Office and Reservations System procedures.  ONQ experience preferred.</li>
</ul>
About Company
Next to the Highway 19/I-285 intersection, our stylish suites are at the heart of the Perimeter Center business district. We're less than a mile from Dunwoody Metro Station, linking to downtown Atlanta, and Perimeter Mall is 10 minutes away via free shuttle – covering a three-mile radius.

Front Office Supervisor

<h3>Job Description</h3>
POSITION SUMMARY:
Represents the hotel to the guest throughout all stages of the guest's stay.
GUEST SERVICE ASSOCIATE DUTIES AND RESPONSIBILITIES:
<ul>
<li>Register guests and assigns rooms. Accommodates special requests whenever possible.</li>
<li>Assists in pre-registration and blocking of rooms for reservations.</li>
<li>Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.</li>
<li>Understands room status and room status tracking.</li>
<li>Knows room locations, types of rooms available, and room rates.</li>
<li>Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.</li>
<li>Uses suggestive selling techniques to sell rooms and to promote other services of the hotel and or CH Amenities.</li>
<li>Knows the location and types of available rooms as well as the activities and services of the property.</li>
<li>Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.</li>
<li>Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.</li>
<li>Knows how to use front office equipment.</li>
<li>Process guest check-outs.</li>
<li>Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,</li>
<li>Follows procedures for issuing and closing safe deposit boxes used by guests.</li>
<li>Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.</li>
<li>Uses proper telephone etiquette.</li>
<li>Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's</li>
<li>Uses proper mail, package, and message handling procedures and record details in the courier Mail Register.</li>
<li>Communicate services and amenities of the hotel to guests.</li>
<li>Obtain proper identification for tax-exempt guests and attach the form to registration card.</li>
<li>Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.</li>
<li>Attends department meetings.</li>
<li>Reports any unusual occurrences or requests to the manager or assistant manager.</li>
<li>Knows all safety and emergency procedures, Is aware of accident prevention policies.</li>
<li>Maintains the cleanliness and neatness of the front desk area.</li>
<li>Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.</li>
<li>Any other duties as assigned by AGM or GM.</li>
</ul>

Front Desk Agent Seasonal

<h3>Job Description</h3>
Job Summary:
The Assistant General Manager, in the Odessa location, is responsible for ensuring the operations of the Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, controlling costs and minimizing expenses. This is a hands on management position that assists the General Manager with the day to day operations of the hotel.
Qualification Summary:
Education &amp; Experience:
<ul>
<li>Four Year College Degree is preferred.</li>
<li>Two years front office management experience in a hotel preferred</li>
<li>Proficient with hotel sales, revenue management and A/R billing</li>
<li>Previous supervisory experience in a hotel required</li>
<li>Must have a valid driver’s license from the applicable state</li>
<li>Must be able to work mornings, nights, weekends, and holidays as dictated by hotel business levels</li>
<li>Must be able to convey information and ideas clearly, both oral and written</li>
<li>Must maintain composure and objectivity under pressure</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic function</li>
</ul>
Duties and Functions:
<ul>
<li>Approach all encounters with guests and team members in a friendly, service-oriented manner</li>
<li>Have knowledge and understanding of department policies and procedures, and communicate and enforce all policies fairly and consistently with staff</li>
<li>Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner</li>
<li>Motivate, coach, counsel and discipline all team members</li>
<li>Develop team member morale and ensure all team members are fully trained</li>
<li>Maximize room revenue and occupancy by reviewing status daily</li>
<li>Have effective interviewing skills, and be able to recruit a diverse staff of competent personnel</li>
<li>Be familiar with Human Resources:  policies and procedures, I-9s and E-Verify, proper documentation, Workers’ Compensation, training, etc.</li>
<li>Ensure no-show revenue is maximized through consistent and accurate billing</li>
<li>Assist with or process payroll</li>
<li>All other duties as assigned by management</li>
</ul>

Assistant General Manager

<h3>Job Description</h3>
Hotel ChefFort Worth, TXReports To
The Chef will report directly to the Restaurant Supervisor &amp; Kitchen Supervisor.
Job Overview
The Hotel Chef prepares food as instructed by managers and supervisors ensuring all food exhibits a high quality of taste and appearance to satisfy guests and maximize food revenues.
Prepares meals in accordance with the portion and quality standards specified in recipes or as otherwise designated by the supervisor; controls food usage to minimize waste.
Responsibilities and Duties
<ul>
<li>Prepares for and outlines the next day's work on a daily basis.</li>
<li>Cuts, trims, bones and carves meats and poultry for cooking.</li>
<li>Weights and measures designated ingredients.</li>
<li>Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.</li>
<li>Properly store foods in designated areas following wrapping, dating, and rotation procedures.</li>
<li>Cleans work areas, equipment, and utensils. Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.</li>
<li>Advises supervisor of low inventory items; assists in receiving items and tracking inventory as required.</li>
<li>Maintains sanitation and cleanliness standards in the kitchen area that meet or exceed the state and local Health Board inspection and franchise requirements.</li>
<li>Reports all unsafe or malfunctioning equipment to supervisor.</li>
<li>Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.</li>
<li>Provides a professional image at all times through appearance and dress.</li>
<li>Follows company policies and procedures.</li>
<li>Other duties as assigned supporting the guest satisfaction promise by the Kitchen Supervisor, Restaurant Supervisor, Front Office Manager, Assistant General Manager or General Manager.</li>
</ul>
Qualifications
<ul>
<li>Education/Experience: Basic reading, writing and math and one year of food preparation experience preferred.</li>
<li>Certification and/or License Requirement: Any food handling permits as required by state or local law.</li>
</ul>
Reasoning Ability:
<ul>
<li>Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form. Ability to speak with problems involving several concrete variables I standardized situations.</li>
</ul>
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable the individuals with disabilities to perform the essential functions.
While performing the duties of the Job, the employee is regularly required to talk or hear.  The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  The employee is occasionally required to taste or smell.
Experience: (preferred)
<ul>
<li>Cooking: 5 year</li>
<li>Food preparation: 3 year</li>
</ul>
Education:
<ul>
<li>High school or equivalent</li>
</ul>
License:
<ul>
<li>ServSafe</li>
</ul>

Chef

<h3>Job Description</h3>

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Engineer for the Staybridge Suites in Des Moines, IA.
Job Purpose:
The Engineer is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and is responsible for the administration of the company’s maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards</li>
<li>Supervises and coordinates the activities of the maintenance staff department, inspecting work performance to ensure compliance to procedures, policies and expectations.</li>
<li>Ensure effective scheduling to achieve both financial objectives and maintain product quality.</li>
<li>Monitor budget and control departmental expenses, including maintenance contracts, utility expenses.</li>
<li>Participate in the preparation of the annual departmental operating budget and Capital plans which support the overall objectives of the hotel</li>
<li>Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.</li>
<li>Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment.</li>
<li>Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.</li>
<li>Hire, train, supervise, coach and conduct employee performance evaluations of department associates.</li>
<li>Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems.</li>
<li>Supervise any external contractors who may be employed by the hotel to carry out maintenance work.</li>
<li>Adheres to all work rules, procedures and policies established by the company</li>
</ul>
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
One-year of front desk/guest service experience is strongly preferred.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems.
This job requires the ability to perform the following:
<ul>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>Must be able to read and write to facilitate the communication process.</li>
<li>Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.</li>
<li>Must have a thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.</li>
<li>Must have a thorough knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.</li>
<li>Must have experience in office procedures, ordering materials, securing bids and of city codes and other applicable laws, building construction, blueprint reading, etc.</li>
<li>Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA</li>
</ul>
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Engineer Staybridge Suites Des Moines, IA

<h3>Job Description</h3>
POSITION:Assistant Box Office Manager 
LOCATION:Boston, MA
HOURS: FT, some evenings, weekends and holidays, remote options negotiable
COMPENSATION: Commensurate with experience 

ABOUT THE POSITION
Reporting to the Ticketing Director, the Assistant Box Office Manager is responsible for managing a small staff of ticket sellers, including hiring and scheduling, and assisting the Ticketing Director in all aspects of sales and ticketing. The Assistant Box Office Manager handles and processes group sales, including outreach.

PEOPLE, PLACES, and THINGS

The Emerson Colonial Theatre is the longest continually operating theatre in Boston, MA. In its storied history, the Emerson Colonial Theatre has debuted such seminal Broadway shows as Porgy and Bess, Oklahoma!, Carousel, Candide, Follies, La Cage aux Folles, and Grand Hotel among others. In 2018, the Colonial became part of Ambassador Theatre Group, and went through an extensive renovation that positioned the Colonial to expand programming and host all types of live events at a mid-capacity level (1,600+ seats). Since this reopening, the Colonial has demonstrated its commitment to ATG’s vision in becoming the leading live entertainment provider in the world with performances including the World Premieres of Moulin Rouge! The Musical, David Byrne’s American Utopia, Plaza Suite starring Sarah Jessica Parker and Matthew Broderick, A Beautiful Noise, the recently announced The Queen of Versailles, comedians Lewis Black, Alex Edelman, Hannah Gadsby, John Leguizamo, and Jacqueline Novak and a variety of one-night events including Gladys Knight, Samin Nosrat, Diana Krall, Baby Shark Live!, Gregory Porter, Blippi, Neil Gaiman, Imogen Heap, and so much more! We are excited to continue to expand our eclectic programmatic offerings because we truly believe: Everyone belongs here. There is something for everyone at the Colonial.
<ul>
<li>Success in the role requires the ability to thrive in a lively team environment.</li>
<li>The Assistant Box Office Manager provides front-line customer service in person at the Emerson Colonial Theatre box office and fields customer service requests via phone and email.</li>
</ul>

COMPETENCIES 
<ul>
<li>Attention to Detail, Customer Focus, Problem-Solving, Strong Communication and Organizational Skills</li>
</ul>
EXPERIENCE and SKILLS 

<ul>
<li>Familiarity with basic financial reporting, cash reconciliation and deposits, Microsoft Excel, and data entry.</li>
<li>Previous box office and/or managerial experience preferred but not required.</li>
</ul>
BENEFITS
<ul>
<li>Medical, Dental and Vision Insurance</li>
<li>401k Match</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Venue is located less than 1 block from public transportation and 2 blocks from garage with employee discounted rates.</li>
<li>And of course, the ability to attend performances for some of the best live entertainment at one of the most beautiful and historic venues in the world!</li>
</ul>

ATG Entertainment: Passion Behind Performance
 
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year. 
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. 
ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne. 
ATG Entertainment IDEA Mission Statement
At ATG Entertainment, our commitment to inclusion, diversity, equity, and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone. 

Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.
At ATG Entertainment, we provide a stage for everyone.

Box Office Assistant Manager

<h3>Job Description</h3>

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Engineer for the Holiday Inn Lafayette, IN.
Job Purpose:
The Engineer is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and is responsible for the administration of the company’s maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
<ul>
<li>Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards</li>
<li>Supervises and coordinates the activities of the maintenance staff department, inspecting work performance to ensure compliance to procedures, policies and expectations.</li>
<li>Ensure effective scheduling to achieve both financial objectives and maintain product quality.</li>
<li>Monitor budget and control departmental expenses, including maintenance contracts, utility expenses.</li>
<li>Participate in the preparation of the annual departmental operating budget and Capital plans which support the overall objectives of the hotel</li>
<li>Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors.</li>
<li>Ensure proper operations of the hotel’s equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, power plant, pool, kitchen equipment, laundry equipment and any other related systems and equipment.</li>
<li>Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up.</li>
<li>Hire, train, supervise, coach and conduct employee performance evaluations of department associates.</li>
<li>Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems, and equipment offering prudent, cost effective proposals for maintaining these systems.</li>
<li>Supervise any external contractors who may be employed by the hotel to carry out maintenance work.</li>
<li>Adheres to all work rules, procedures and policies established by the company</li>
</ul>
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
One-year of front desk/guest service experience is strongly preferred.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems.
This job requires the ability to perform the following:
<ul>
<li>Must be able to speak, read, write and understand the primary language(s) used in the workplace.</li>
<li>Must be able to read and write to facilitate the communication process.</li>
<li>Most tasks are performed in a team environment with the associate acting as a team leader. There is minimal direct supervision.</li>
<li>Requires good communication skills, both verbal and written.</li>
<li>Must possess basic computational ability.</li>
<li>Must possess basic computer skills.</li>
<li>Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.</li>
<li>Must have a thorough knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment.</li>
<li>Must have a thorough knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.</li>
<li>Must have experience in office procedures, ordering materials, securing bids and of city codes and other applicable laws, building construction, blueprint reading, etc.</li>
<li>Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA</li>
</ul>
Other:
<ul>
<li>Being passionate about people and service.</li>
<li>Strong communication skills are essential when interacting with guests and employees.</li>
<li>Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.</li>
<li>Basic math skills are used frequently when handling cash or credit.</li>
<li>Problem-solving, reasoning, motivating, and training abilities are often used.</li>
<li>Have the ability to work a flexible schedule including nights, weekends and/or holidays</li>
</ul>
Amazing Benefits At A Glance:
<ul>
<li>Team Driven and Values Based Culture</li>
<li>Medical/Dental/Vision</li>
<li>Vacation &amp; Holiday Pay</li>
<li>Same-day pay available</li>
<li>Employee Assistance Program</li>
<li>Career Growth Opportunities/ Manager Training Program</li>
<li>Reduced Room Rates throughout the portfolio</li>
<li>Third Party Perks (Movie Tickets, Attractions, Other)</li>
<li>401(k)</li>
<li>Employee assistance program</li>
<li>Employee discount</li>
<li>Flexible schedule</li>
<li>Flexible spending account</li>
<li>Life insurance</li>
<li>Parental leave</li>
<li>Referral program</li>
</ul>

Engineer Holiday Inn Lafayette, IN

<h3>Job Description</h3>
Job DescriptionDescription:
At MML Hospitality, we strive to create unforgettable experiences by seamlessly blending food, service, and design. Led by visionaries Liz Lambert, Larry McGuire, and Tom Moorman, we provide refined hospitality through meticulous attention to detail, immersive storytelling, and extraordinary dining, hotel, and retail encounters. We take pride in owning and operating our properties, selectively pursuing projects that align with our core vision and values. With a strong commitment to respect, growth, and community, we offer a fulfilling career in hospitality, promoting teamwork, inclusivity, and well-being in our stunning locations.

What we are looking for:
Las Montanas is seeking a passionate Assistant General Manager who loves to elevate the dining experience, train and develop our managers and service staff, and seamlessly coordinate front-of-house and back-of-house operations to ensure a memorable dining experience.

Why you'll want to work for MML:
<ul>
<li>Competitive Salary + Bonus Potential</li>
<li>Beverage Education Reimbursement</li>
<li>Paid Time Off</li>
<li>MML Property Discounts (Hotel, Restaurant, Retail)</li>
<li>Fitness and Health Benefits</li>
<li>Medical, Dental, Vision, Disability, Life, and Pet Insurance</li>
<li>Retirement Benefits</li>
<li>Parental Leave</li>
<li>Advancement and Promotion Opportunities</li>
<li>Ski Pass Discounts</li>
<li>Community Service Opportunities</li>
<li>Relocation Assistance</li>
</ul>
What you'll do:
<ul>
<li>Support the General Manager in all aspects of operations, including staff management, service, financial performance, and overall guest satisfaction.</li>
<li>Assist in recruiting, hiring, training, and scheduling of employees, ensuring a high level of service and professionalism.</li>
<li>Supervise and mentor servers, hosts, bartenders, and support staff to maintain consistent quality standards, efficient workflow, and exceptional customer service.</li>
<li>Collaborate with the culinary team to ensure smooth coordination between the front and back of house operations, including managing food and beverage inventory, maintaining quality control, and optimizing cost management.</li>
<li>Uphold the restaurant's standards, ensuring compliance with health and safety regulations, as well as local, state, and federal laws.</li>
<li>Monitor and analyze financial performance, including sales figures, cost control measures, and budget management, to maximize profitability and minimize waste.</li>
<li>Foster a positive and productive work environment by providing ongoing training, coaching, and performance feedback to the staff, promoting teamwork and professional growth.</li>
<li>Act as a liaison between guests and management team, promptly addressing any guest concerns or complaints to ensure exceptional satisfaction.</li>
<li>Assist in developing and implementing marketing strategies and promotional activities to attract new customers and retain existing clientele.</li>
</ul>
Requirements:
<ul>
<li>Minimum of 3 years of progressive experience in a fine dining restaurant or high-end hospitality establishment, with at least one year in a supervisory or managerial role.</li>
<li>Strong knowledge of elevated dining service standards, wine and beverage programs, and culinary trends.</li>
<li>Excellent leadership abilities, with the capacity to inspire and motivate a diverse team.</li>
<li>Exceptional interpersonal and communication skills, with the ability to effectively interact with guests, staff, and management.</li>
<li>Proven track record of achieving financial targets, implementing cost control measures, and driving profitability.</li>
<li>Outstanding problem-solving skills, with the ability to make quick decisions and handle stressful situations with composure.</li>
<li>Proficient in using restaurant management software, POS systems, and Microsoft Office Suite.</li>
<li>Knowledge of health and safety regulations and compliance standards.</li>
<li>Flexibility to work evenings, weekends, and holidays as required.</li>
</ul>
Physical Requirements: The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may enable individuals with disabilities to perform the operations. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Background Check: If an offer is extended for this position, you must undergo a comprehensive background check. This process may include verification of employment history, education credentials, criminal records, and other relevant information offered employment for this role will undergo a comprehensive background check. By applying for this position, you acknowledge and agree to the background check process as a condition of employment.

MML Hospitality is an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, gender, age, marital status, sexual orientation, disability, veteran status, or any other prohibited basis. We intend all qualified applicants to be given equal opportunity and that selection decisions be based on job-related factors
Compensation details: 80000-85000 Yearly Salary
PIc7ddd4df44d6-25405-34454812

Assistant General Manager, Las Montanas

<h3>Job Description</h3>
Description:
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable—to our guests and our clients.

Summary:
The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in their absence.

Duties &amp; Responsibilities:
 The Supervisor will work various shifts, 7 days a week including weekends and holidays.
<ul>
<li>Inspect Room Attendant's work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained</li>
<li>In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards</li>
<li>Oversee the closing of the floors at the end of the day, ensuring the Room Attendants' carts are clean and restocked</li>
<li>Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time</li>
<li>Maintain key control</li>
<li>Monitor cleanliness and orderliness of Room Attendants' carts, linen closets, control closets, stairways and landings</li>
<li>Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.</li>
<li>Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.</li>
<li>Collaborate with Maintenance staff to communicate out of order rooms</li>
<li>Assist with training of Housekeeping staff</li>
<li>Ensure overall guest satisfaction</li>
</ul>

Requirements:
Qualifications:
<ul>
<li>High school diploma or educational equivalent is preferred</li>
<li>Previous hotel-related experience is required</li>
<li>Ability to meet the physical demands of the job including lifting 20 lbs is required</li>
</ul>

Benefits:
<ul>
<li>Competitive salary</li>
<li>Annual review with increase potential</li>
<li>401k program with company match</li>
<li>Additional benefits may be available</li>
</ul>

Arbor’s Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
<ul>
<li>Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. </li>
<li>Lead with Heart - Be kind, passionate and hospitable.</li>
<li>Be Accountable - Take ownership and deliver results.</li>
<li>Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.</li>
<li>Celebrate Differences - Embrace diversity; respect individual opinions and ideas.</li>
</ul>

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Housekeeping Supervisor

Description:
*** This is 2 full-time positions offering salary + benefits! 
Front Desk Agent FT- Tuesday to Saturday, 3pm to 11pm
Front Desk Agent FT - Thursday to Saturday, 7am to 3pm, Sunday to Monday, 3pm to 11pm

The Front Desk Agent – Full Time at The Cook Hotel will be responsible for managing the guests' experience by providing excellent customer service and assisting with training the Front Desk Agents to meet hospitality standards. Front Desk Agent – Full Time will also be responsible for handling front desk employee issues and submitting guest complaints or issues to the appropriate hotel manager if needed. The Front Desk Agent – Full Time must be friendly, outgoing, and possess excellent communication and problem-solving skills.
<ul>
<li>Answers, assists, and directs all incoming telephone calls to appropriate parties in a timely, professional and courteous manner.</li>
<li>Greets and welcomes guests and provides excellent customer service to all guests of the hotel.</li>
<li>Checks in arriving guests, assigns rooms and keys and pays close attention to room availability.</li>
<li>Checks out guests and provides feedback options.</li>
<li>Collects and distributes messages for guests.</li>
<li>Prepares bills and collects payment for visits.</li>
<li>Assists in solving billing discrepancies.</li>
<li>Answers inquiries regarding hotel area and services.</li>
<li>Provides suggestions of places to visit, eat and shop.</li>
<li>Arranges transportation.</li>
<li>Maintains hotel records.</li>
<li>Serves as assistant group sales agent taking primary information for group sales blocks, sorting by market and directing to appropriate sales agents. Assists with booking group reservations by entering rooming lists and payment information.</li>
<li>Cross-trains with Night Audit Manager to serve as relief for that position.</li>
<li>Serves a combination of roles, including as back up to Front Office Manager and Inside Sales/Reservation Manager.</li>
<li>Assists with LSU Alumni Association activities including football game day and LSUAA events.</li>
<li>Performs other duties and tasks as may be assigned from time to time by the Supervisor.</li>
</ul>
Benefits
In addition to excellent working conditions and competitive pay, The Cook Hotel offers a wide range of benefits.
<ul>
<li>401(k)</li>
<li>Dental insurance</li>
<li>Health Insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision Insurance</li>
</ul>
Requirements:
<ul>
<li>A high school degree or equivalent is required.</li>
<li>1-2 years working in a hotel/resort, or an office environment within the hospitality, communications, or related University experience preferred.</li>
<li>Requires a flexible schedule, including the ability to work evenings, weekends, and holidays.</li>
</ul>
<h2>Knowledge, Skills, and Abilities</h2>
<ul>
<li>Oral/written communication skills.</li>
<li>Organization skills.</li>
<li>Customer/Client Focus.</li>
<li>Stress Management/Composure.</li>
<li>Thoroughness.</li>
</ul>
<h2>Physical Demands and Work Environment</h2>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to walk; sit; and reach with hands and arms. The employee is regularly required to stand for long periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
PI0788d2542e02-31181-34464661

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