<h3>Job Description</h3>


Objective of Position: 
The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff. This position is responsible for overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties. Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities. Supports the Branch Manager in their absence.

Byline Bank staff members are expected to periodically travel to another branch location to help with staffing coverage. Demonstrated scheduling flexibility is required, along with an openness to new ideas and the ability to identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.

Duties and responsibilities:

Staff Development/Leadership 
<ul>
<li>Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals.</li>
<li>Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives.</li>
</ul>
<ul>
<li>Facilitates meetings to disseminate operational information including branch security and safety issues. </li>
</ul>
<ul>
<li>Prepares teller performance appraisals and disciplinary notices as required. </li>
<li>Partners with the Branch Manager - schedules tellers for adequate coverage. </li>
<li>Ensures excellent customer service skills are practiced by all the teller staff members. </li>
</ul>

Sales &amp; Service 
<ul>
<li>Meets or exceeds monthly sales production goals for products and services as assigned by manager.</li>
<li>Delivers personalized service that focuses on individual customer needs. Identifies and offers products and services that will improve our member’s financial lives.</li>
<li>Maintains positive interpersonal relationships with customers and employees.</li>
<li>Recognizes and facilitates cross-selling opportunities.</li>
</ul>

Operational Responsibilities 
<ul>
<li>Ensures confidentiality of member transactions; follows regulatory compliance procedures including, but not limited to, BSA, Robbery and Security and Privacy; follows all bank policies and procedures; observes security and regulatory procedures.</li>
<li>Enforces dual control procedures at all times. </li>
</ul>
<ul>
<li>Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties. </li>
<li>Ensures that all back-office work, monthly efficiency logs, and audits are completed accurately and in a timely fashion.</li>
<li>Keeps educated on all deposit, business and consumer loan products. </li>
<li>Maintains adequate supplies at the facility including the maintenance of tests alarms and other security devices. </li>
</ul>
<ul>
<li>Establishes clear and on-going communication with management.</li>
<li>All other duties as assigned.</li>
</ul>

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Qualifications:

<ul>
<li>High School Degree or GED required</li>
<li>Excellent customer service and oral communication skills</li>
</ul>
<ul>
<li>2+ years of experience assessing and meeting the needs of customers and/or solving customer problems</li>
<li>2+ years of leadership experience including coaching, training or mentoring</li>
<li>2+ years of Prior managerial/supervisory experience </li>
<li>2+ years of cash handling experience</li>
</ul>
<ul>
<li>Must be able to lift 30 pounds </li>
<li>Strong knowledge of Microsoft Office preferred</li>
</ul>

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The hourly salary range for this position is $24.03 to $30.10. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you’ll find a far-reaching choice of benefits and incentives.

Assistant Branch Manager

<h3>Job Description</h3>
GENERAL SUMMARY The position of Assistant Branch Manager requires an individual with solid organizational and member service skills. This position will be a team leader and requires an individual possessing strong product knowledge, sales skills and ability to motivate individuals operating as a team. The Assistant Branch Manager will support and oversee branch operations in the absence of the Branch Manager. 
ESSENTIAL FUNCTIONS
<ul>
<li>Support in the training, motivating, and supervising of staff on sales techniques and product knowledge in order to deliver excellence in member service.</li>
<li>Assist with ensuring that policies and procedures are in compliance with credit union established policies and procedures. </li>
<li>Lead a proactive and consistent effort to reach branch and credit union goals.</li>
<li>Build positive relationships with members.</li>
<li>Perform a broad range of member service activities. </li>
<li>Responsible for facilitating the loan application, approval and closing process for the full range of consumer loans available to Credit Union members.</li>
<li>Assist Branch Manager in creating and maintaining a cross-selling environment within the branch. Coach employees on sales techniques and product knowledge to insure branch will meet established goals.</li>
<li>Apply approved processes to ensure branch remains in compliance with federal regulations set forth by the National Credit Union Administration and other regulatory agencies.</li>
<li>Oversee the physical maintenance of the branch facility, ensuring everything is properly maintained and in good working order. Report all identified issues to the Branch Manager.</li>
<li>Assist staff or personally resolve member complaints and inquiries at the branch level.</li>
<li>Maintain current knowledge of all Credit Union policies and procedures, including compliance with federal laws and regulations as set forth by the NCUA and other regulatory agencies.</li>
</ul>
NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.
ADDITIONAL FUNCTIONS
<ul>
<li>Serve as a Member Service Officer (See MSO job description.)</li>
</ul>
JOB SPECIFICATIONS
<ul>
<li>Professional, well-developed interpersonal skills necessary for supervising branch staff and interacting with members, vendors, branch employees and branch visitors</li>
<li>Requires completion of high school education.</li>
<li>At least two years of MSO experience is required. Experience in lending is required. Previous management experience preferred.</li>
<li>Requires knowledge of Credit Union policies and procedures and branch products and services. Knowledge of the Credit Union movement is a plus.</li>
<li>Requires strong sales skills or the willingness to learn sales skills in order to meet established monthly branch and credit union goals.</li>
<li>Intermediate mathematical skills required (calculations and concepts involving decimals, percentages, fractions, etc.)</li>
<li>Requires PC proficiency and knowledge of Microsoft Office suite.</li>
</ul>
PHYSICAL REQUIREMENTS
Sitting = Frequent Crawling = Occasional Standing = Frequent Climbing = Occasional Walking = Frequent Balancing = Occasional Driving an automobile = Occasional Reaching Overhead =Occasional Lifting/Carrying = Occasional Reaching Forward = Occasional Amount of Weight = 25 to 50 lbs. Kneeling = Occasional Squatting = Occasional Push/Pull = Occasional Bending = Occasional Twisting = Occasional
DISCLAIMER The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

<h3>Job Description</h3>
Position Description

Title: Assistant Branch Manager (ABM)
Grade: 05
Division: Retail Delivery
Job Code: RET205
Reports To: Branch Manager
FLSA Status: Non-Exempt

Objective of Position: 
The Assistant Branch Manager is responsible for supporting the Branch Manager by overseeing the efficient operation of the branch to ensure all operational functions are properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to both the customer and staff. This position is responsible for overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties. Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities. Supports the Branch Manager in their absence.

Byline Bank staff members are expected to periodically travel to another branch location to help with staffing coverage. Demonstrated scheduling flexibility is required, along with an openness to new ideas and the ability to identify process improvements. Business dress as outlined in the Byline Bank dress code is mandatory.

Duties and responsibilities:

Staff Development/Leadership 
<ul>
<li>Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals.</li>
<li>Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives.</li>
</ul>
<ul>
<li>Facilitates meetings to disseminate operational information including branch security and safety issues. </li>
</ul>
<ul>
<li>Prepares teller performance appraisals and disciplinary notices as required. </li>
<li>Partners with the Branch Manager - schedules tellers for adequate coverage. </li>
<li>Ensures excellent customer service skills are practiced by all the teller staff members. </li>
</ul>

Sales &amp; Service 
<ul>
<li>Meets or exceeds monthly sales production goals for products and services as assigned by manager.</li>
<li>Delivers personalized service that focuses on individual customer needs. Identifies and offers products and services that will improve our member’s financial lives.</li>
<li>Maintains positive interpersonal relationships with customers and employees.</li>
<li>Recognizes and facilitates cross-selling opportunities.</li>
</ul>

Operational Responsibilities 
<ul>
<li>Ensures confidentiality of member transactions; follows regulatory compliance procedures including, but not limited to, BSA, Robbery and Security and Privacy; follows all bank policies and procedures; observes security and regulatory procedures.</li>
<li>Enforces dual control procedures at all times. </li>
</ul>
<ul>
<li>Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties. </li>
<li>Ensures that all back-office work, monthly efficiency logs, and audits are completed accurately and in a timely fashion.</li>
<li>Keeps educated on all deposit, business and consumer loan products. </li>
<li>Maintains adequate supplies at the facility including the maintenance of tests alarms and other security devices. </li>
</ul>
<ul>
<li>Establishes clear and on-going communication with management.</li>
<li>All other duties as assigned.</li>
</ul>

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Qualifications:

<ul>
<li>High School Degree or GED required</li>
<li>Excellent customer service and oral communication skills</li>
</ul>
<ul>
<li>2+ years of experience assessing and meeting the needs of customers and/or solving customer problems</li>
<li>2+ years of leadership experience including coaching, training or mentoring</li>
<li>2+ years of Prior managerial/supervisory experience </li>
<li>2+ years of cash handling experience</li>
</ul>
<ul>
<li>Must be able to lift 30 pounds </li>
<li>Strong knowledge of Microsoft Office preferred</li>
</ul>

PHYSICAL DEMANDS/WORK ENVIRONMENT:
Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.
Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.
The salary range for this position is $XX,XXX to $XX,XXX. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you’ll find a far-reaching choice of benefits and incentives.

<h3>Job Description</h3>
Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2023
We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the third year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off.
Join the Credit Union 1 Team
If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.
Top reasons to begin a career at Credit Union 1:
<ul>
<li>Get paid for NOT working 13 holidays each year!</li>
<li>Paid Time Off (PTO) begins accruing day one of employment </li>
<li>Tuition reimbursement for approved courses (after 1 year)</li>
<li>Free Employee Assistance Program (EAP) </li>
<li>Livongo Diabetes Management Program</li>
<li>Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.</li>
<li>Excellent benefits packages including:
<ul>
<li>Medical PPO insurance</li>
<li>High Deductible Health Plan (HDHP) and Health Savings Account (HSA)</li>
<li>Dental &amp; vision insurance (employee coverage 100% company paid)</li>
<li>Life, AD&amp;D, short and long-term disability insurance (100% company paid)</li>
<li>401(k) retirement and profit-sharing plan</li>
</ul>
</li>
<li>Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.</li>
<li>Exclusive interest rate reduction for qualifying loan products.</li>
</ul>
The Job at a Glance
The Assistant Branch Manager is responsible for assisting in the overall management of the credit union branch. This individual will be an internal and external champion for the credit union's sales and service culture and will assist in leading the continued enhancement of service delivery and operational process improvements as related to the branch operations. The Assistant Branch Member Solutions Manager will assist in managing organizational goals and service expectations for both retail and commercial banking needs and ensure each branch is in compliance with all regulations and policies. Collaborates with senior management in the development of strategic plans to achieve the credit union's overall objectives.
A Typical Day 
<ul>
<li>Focus on team and self-development, leadership and management through training and ongoing communications including one-on-ones, branch sales meetings and observations designed to support individual and team success, achievement of goals and career progression.</li>
<li>Assist in the management of the overall branch member experience focusing on new member growth and retention</li>
<li>Assume responsibility for branch performance, branch profitability and branch staff performance </li>
<li>Provide focus to profile and sell/cross-sell business banking products to our existing client base, as well as train, lead and prospect new business opportunities throughout the Credit Unions geographic footprint.</li>
<li>Have a thorough understanding of the Credit Union's strategic initiatives and align the branch to achieve those initiatives.</li>
<li>Develop, implement and communicate strategic direction and goals for the branch which support the overall strategic direction and goals of the Credit Union.</li>
<li>Monitor, analyze and create branch metrics to determine branch performance toward strategic initiatives.</li>
<li>Handle complex situations with confidence, knowledge and creativity,</li>
<li>Build relationships with members by educating them about products and services they could benefit from, and mentor and train others to do the same.</li>
<li>Prepare Member Solutions Specialists to take on management roles within the Credit Union, and develop staff members to senior levels.</li>
<li>Remains cognizant of and adheres to Credit Union 1 policies and procedures, industry norms and banking.</li>
<li>Promote positive working relationships while working with other departments to provide service the exceeds member expectations and consistency in processes for the membership and staff.</li>
<li>Create branch promotions, train and support staff for the promotions, monitor, analyze results and hold staff accountable for performance.</li>
<li>Monitor staffing levels, scheduling and branch workflow to ensure coverage to exceed member expectations and accomplish operational duties.</li>
<li>Recommend product and process improvements to improve service to the members; protect the Credit Union's assets and increase productivity and operational efficiencies.</li>
<li>Take on a leadership role within the Credit Union by participating and contributing as a member of the Credit Union's management team including representing the Credit Union in the community and in a volunteer capacity.</li>
<li>Support and drive business development activities and source new high value premium and business customers.</li>
<li>Perform other duties and assist other employees, as assigned.</li>
</ul>
What We Look For
<ul>
<li>Bachelor's Degree in Business Administration, Organizational Development or related field of study preferred. Will accept any suitable combination of education, experience, and/or training.</li>
<li>Minimum 2 years' related, demonstrated experience to ensure the ability to exceed member expectations and help members reach their full economic potential. Financial industry experience is preferred.</li>
<li>Proven leadership and management skills with ability to inspire and successfully manage a diverse group of professionals working in multiple locations.</li>
<li>Exceptional communication and collaboration skills with ability to effectively communicate to senior leaders and board members, peers and supporting staff</li>
<li>Capable of undertaking tasks broad in nature, requiring ingenuity and originality</li>
<li>Ability to operate independently, and exercise significant latitude for independent judgement, discretion, and action.</li>
<li>Leadership skills to lead branch to achieve Credit Union directives and to develop staff to their fullest potential</li>
</ul>
Branch Location: 2651 Paseo Verde Parkway, Henderson, NV 89074
Branch Hours: Mon,Tues, Thurs: 9:00am - 6:00pm | Wed: 10:00am - 6:00pm | Fri: 9:00am - 6:00pm | Sat: 9:00am - 12:00pm
Job Posted by ApplicantPro

<h3>Job Description</h3>
American United has a great opportunity for an Assistant Branch Manager at one of Salt Lake County offices. American United is committed to reinvesting into the community every day with each employee dedicated to advocate for every member. We pride ourselves in advocating for our employees to make sure they have the most competitive compensation, incentive program, health benefits package, career advancement, tuition reimbursement program, paid time off, and 401k match program in the industry and community. American United is a quickly growing credit union because of our vision to invest in our members and employees. Join us and see why we're different!

Civista Bank
Description:
Position Purpose:

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving branch and individual sales goals by assessing customer's needs, solving problems, and building relationships. The ABM is responsible for coaching, managing, and training the branch team. The ABM demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Requirements:
Key Accountabilities, Responsibilities and Expectations:
<ul>
<li>Daily, weekly and monthly coaching, communication and monitoring individual and team performance. Leading the team through the sales process, championing change management and embracing new ideas to focus on growing the branch and the organization.</li>
<li>Working daily with the branch team to create an exceptional customer experience by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the bank. </li>
<li>Develop an expansive knowledge of products and services to fulfill customer needs, solve problems, including escalated problem resolution. </li>
<li>Model behaviors for team growth competently, with speed and accuracy, to execute on customer and employee requests. </li>
<li>Achieve monthly, quarterly and yearly customer satisfaction metrics both individually and as a team.</li>
<li>Lead, coach, and exhibit a working knowledge of all aspects of the consumer lending process in daily and weekly activities; building customer trust and managing relationships through the life of the loan. </li>
<li>Constant &amp; consistent communications internally &amp; externally to provide an outstanding customer experience while adhering to regulations by following established policies and procedures to ensure the safety and soundness of the customers and the bank. </li>
<li>Daily oversight to ensure operational tasks are followed and completed.</li>
<li>Open personal, business, and loan account including additional products and services.</li>
<li>Meet the required annual branch deposit and consumer loan goals as established.</li>
<li>Manage branch staffing</li>
<li>Act as back-up to Branch Manager in overall responsibility for the branch operations and customer service, including coaching and facilitation branch meetings.</li>
<li>Complete performance evaluations, and recommend appropriate personnel actions.</li>
<li>Conduct interviewing and hiring process in conjunction with Branch Manager and Regional Manager.</li>
<li>Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. </li>
</ul>

Qualifications, Knowledge and Skills:
<ul>
<li>Demonstrate the ability to lead, coach, motivate and develop staff.</li>
<li>2-3years' experience in retail or in branch banking environment.</li>
<li>Drive an exceptional customer experience.</li>
<li>Supervise and coach the team to achieve sales excellence, ensure the delivery of World Class customer service.</li>
<li>Associate's or Bachelor's Degree preferred.</li>
<li>High School diploma or equivalent required.</li>
</ul>

Physical Requirements:
<ul>
<li>Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.</li>
<li>Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.</li>
<li>Work involves lifting and moving files of up to 50 lbs.</li>
<li>Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.</li>
<li>Work involves some travel to attend meetings, training, and so forth.</li>
</ul>

Pay Transparency Nondiscrimination Provision: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a>
Equal Opportunity Employer EEOC M/F/D/V

This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.



PI043a3c780294-31181-34296866

Civista Bank
Description:
Position Purpose:

An Assistant Branch Manager (ABM) is responsible for overseeing the branch's daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving branch and individual sales goals by assessing customer's needs, solving problems, and building relationships. The ABM is responsible for coaching, managing, and training the branch team. The ABM demonstrates Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Requirements:
Key Accountabilities, Responsibilities and Expectations:
<ul>
<li>Daily, weekly and monthly coaching, communication and monitoring individual and team performance. Leading the team through the sales process, championing change management and embracing new ideas to focus on growing the branch and the organization.</li>
<li>Working daily with the branch team to create an exceptional customer experience by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the bank. </li>
<li>Develop an expansive knowledge of products and services to fulfill customer needs, solve problems, including escalated problem resolution. </li>
<li>Model behaviors for team growth competently, with speed and accuracy, to execute on customer and employee requests. </li>
<li>Achieve monthly, quarterly and yearly customer satisfaction metrics both individually and as a team.</li>
<li>Lead, coach, and exhibit a working knowledge of all aspects of the consumer lending process in daily and weekly activities; building customer trust and managing relationships through the life of the loan. </li>
<li>Constant &amp; consistent communications internally &amp; externally to provide an outstanding customer experience while adhering to regulations by following established policies and procedures to ensure the safety and soundness of the customers and the bank. </li>
<li>Daily oversight to ensure operational tasks are followed and completed.</li>
<li>Open personal, business, and loan account including additional products and services.</li>
<li>Meet the required annual branch deposit and consumer loan goals as established.</li>
<li>Manage branch staffing</li>
<li>Act as back-up to Branch Manager in overall responsibility for the branch operations and customer service, including coaching and facilitation branch meetings.</li>
<li>Complete performance evaluations, and recommend appropriate personnel actions.</li>
<li>Conduct interviewing and hiring process in conjunction with Branch Manager and Regional Manager.</li>
<li>Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc. </li>
</ul>

Qualifications, Knowledge and Skills:
<ul>
<li>Demonstrate the ability to lead, coach, motivate and develop staff.</li>
<li>2-3years' experience in retail or in branch banking environment.</li>
<li>Drive an exceptional customer experience.</li>
<li>Supervise and coach the team to achieve sales excellence, ensure the delivery of World Class customer service.</li>
<li>Associate's or Bachelor's Degree preferred.</li>
<li>High School diploma or equivalent required.</li>
</ul>

Physical Requirements:
<ul>
<li>Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.</li>
<li>Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.</li>
<li>Work involves lifting and moving files of up to 50 lbs.</li>
<li>Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.</li>
<li>Work involves some travel to attend meetings, training, and so forth.</li>
</ul>

Pay Transparency Nondiscrimination Provision: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a>
Equal Opportunity Employer EEOC M/F/D/V

This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.



PI913aab50462b-31181-34112227

<h3>Job Description</h3>
Description:
Position Purpose:

An Assistant Branch Manager (ABM) is responsible for overseeing the branch’s daily activities, including driving branch performance, sales growth and exceptional customer service. The ABM is both a player and a coach in achieving branch and individual sales goals by assessing customer’s needs, solving problems, and building relationships. The ABM is responsible for coaching, managing, and training the branch team. The ABM demonstrates Civista Bank’s mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.

Requirements:
Key Accountabilities, Responsibilities and Expectations:
<ul>
<li>Daily, weekly and monthly coaching, communication and monitoring individual and team performance. Leading the team through the sales process, championing change management and embracing new ideas to focus on growing the branch and the organization.</li>
<li>Working daily with the branch team to create an exceptional customer experience by delivering a personal touch, building relationships, assessing needs, recommending products and referring partners to our customers in order to grow the bank.</li>
<li>Develop an expansive knowledge of products and services to fulfill customer needs, solve problems, including escalated problem resolution.</li>
<li>Model behaviors for team growth competently, with speed and accuracy, to execute on customer and employee requests.</li>
<li>Achieve monthly, quarterly and yearly customer satisfaction metrics both individually and as a team.</li>
<li>Lead, coach, and exhibit a working knowledge of all aspects of the consumer lending process in daily and weekly activities; building customer trust and managing relationships through the life of the loan.</li>
<li>Constant &amp; consistent communications internally &amp; externally to provide an outstanding customer experience while adhering to regulations by following established policies and procedures to ensure the safety and soundness of the customers and the bank.</li>
<li>Daily oversight to ensure operational tasks are followed and completed.</li>
<li>Open personal, business, and loan account including additional products and services.</li>
<li>Meet the required annual branch deposit and consumer loan goals as established.</li>
<li>Manage branch staffing</li>
<li>Act as back-up to Branch Manager in overall responsibility for the branch operations and customer service, including coaching and facilitation branch meetings.</li>
<li>Complete performance evaluations, and recommend appropriate personnel actions.</li>
<li>Conduct interviewing and hiring process in conjunction with Branch Manager and Regional Manager.</li>
<li>Understand and encourage the use of technology in every day banking interactions, including teaching customers how to use technology, mobile banking, P2P, online banking etc.</li>
</ul>

Qualifications, Knowledge and Skills:
<ul>
<li>Demonstrate the ability to lead, coach, motivate and develop staff.</li>
<li>2-3years’ experience in retail or in branch banking environment.</li>
<li>Drive an exceptional customer experience.</li>
<li>Supervise and coach the team to achieve sales excellence, ensure the delivery of World Class customer service.</li>
<li>Associate’s or Bachelor’s Degree preferred.</li>
<li>High School diploma or equivalent required.</li>
</ul>

Physical Requirements:
<ul>
<li>Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.</li>
<li>Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.</li>
<li>Work involves lifting and moving files of up to 50 lbs.</li>
<li>Work involves ability to read, hear, write, and communicate professionally both in person and via telephone.</li>
<li>Work involves some travel to attend meetings, training, and so forth.</li>
</ul>

Pay Transparency Nondiscrimination Provision: <a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a>
Equal Opportunity Employer EEOC M/F/D/V

This Position Description is not a complete statement of all duties and responsibilities comprising this position.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.

<h3>Job Description</h3>
Description:
Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of Assistant Branch Manager at our Hays, KS branch! The Assistant Branch Manager assists the Branch Manager in overseeing the branch’s retail growth and profitability. They assist in the responsibility for maximizing sales/production by coaching and developing staff, establishing and upholding legendary customer service, controlling expenses, coordinating the efforts of staff to ensure that functions are completed effectively, and all other various tasks involved in the overall operation of the branch.
<ul>
<li>Hire, train, direct and communicate performance expectations clearly and frequently, evaluate employee performance – recommend promotions, transfers and salary adjustments; identify performance problems and take action to correct, including termination.</li>
<li>Maintain highly qualified staff at the branch who adheres to the latest approved allocation. This includes management and placing a floater pool, if available</li>
<li>Develop and coach staff to provide legendary customer service to all customers and non-customers by upholding all customer service non-negotiables, e.g., greet customers with a sincere smile, appropriate use of handshake, learn and use customers’ names, process customer requests in a timely/accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide sincere thank you and lead by example.</li>
<li>Engage, motivate, and lead staff to achieve branch goals. Grow branch customers and increase the level of products and services used by identifying opportunities to cross sell and make referrals. Promote, refer, sell and cross sell bank products and services and appropriate deposit, trust brokerage, insurance and credit products and services to generate and increase deposit fee income and coach staff to uphold the same.</li>
<li>Monitor teller line for compliance with banking regulations and Bank policies. Take action to resolve any compliance issues.</li>
<li>Schedule and monitor daily activities of staff, including transaction approvals.</li>
<li>Order daily cash requirements for the bank and manage cash vault limits as well as staff cash limits.</li>
<li>Uphold all security policies and procedures and be primary support for branch Security Coordinator.</li>
<li>Ensure all deposit, cash, and online posting differences are reviewed and corrected daily.</li>
<li>Provide backup for staff as needed and uphold all staff responsibilities.</li>
</ul>
Education/Experience Preferred:
<ul>
<li>Two to five years of similar or related experience.</li>
<li>Sound judgement and decision making skills.</li>
<li>Proficiency with math calculations.</li>
<li>Computer proficiency in a Microsoft Windows environment.</li>
<li>Demonstrated excellent verbal, telephone and written communication skills.</li>
<li>Sales ability and persuasiveness.</li>
<li>Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact.</li>
<li>Exceptional customer service, sales, leadership, teamwork and management skills.</li>
<li>Working knowledge of bank operations.</li>
<li>Ability to develop and achieve group goals in accordance with defined parameters.</li>
</ul>
Pay is dependent on knowledge, skills, abilities, experience and location.

Sunflower Bank Benefits employees enjoy outstanding benefits, including:
<ul>
<li>401(k) Plan with 6% Match</li>
<li>Health/Dental/Vision Insurance</li>
<li>Company-paid Life Insurance</li>
<li>Tuition Reimbursement</li>
<li>Fitness Reimbursement</li>
<li>Paid Time Off</li>
<li>Volunteer Leave</li>
<li>Paid Holidays</li>
<li>Plus many more employee perks &amp; incentives!</li>
</ul>
People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives and we know that starts with our team. If you qualify, apply online at <a href="http://www.sunflowerbank.com/careers" target="_blank">www.sunflowerbank.com/careers</a>. You’ve never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/VetsRequirements:

<h3>Job Description</h3>
Mendon Truck Leasing and Rental, a branch of PETIT FORESTIER GROUP, a full-service leasing and rental company and a leader in the refrigerated fleet market, is searching for a full-time Assistant Branch Manager with vehicle leasing experience to work in our Hunts Point, Bronx location.
The Assistant Branch Manager reports to the Branch Manager and maintains customer relations by estimating or quoting all repairs, notifying customer of additional repairs needed, addressing customer complaints, and resolving them within the same day, if possible, and notifying customer of any changes in work status regarding their equipment.
<ul>
<li>Review check in and check out sheets and report any new damage.</li>
<li>Assist in interviewing, training, and evaluating personnel.</li>
<li>Maintain an accurate dispatch log (rentals).</li>
<li>Lead by example and ensure company policies and procedures are being followed.</li>
<li>Ensure accurate and timely rental billing.</li>
<li>Assist with customer service to ensure overall customer satisfaction.</li>
<li>Ensuring compliance with the laws and regulations.</li>
<li>Assist with performing administrative tasks on an as needed basis.</li>
<li>Perform clerical tasks such as updating account records, processing data and inputting data into the computer.</li>
<li>Assist service team with scheduling service appointments.</li>
<li>Order supplies for the shop and office.</li>
<li>Manage daily operation of the branch, such as employees’ schedule.</li>
<li>Develop and maintain positive relationships with vendors.</li>
<li>Ensure facility is kept clean and orderly.</li>
<li>Act as Manager in the absence of the Branch Manager.</li>
<li>Lead inventory control and manage stock to ensure efficient operations of the branch.</li>
</ul>
Working Conditions:
<ul>
<li>Shop, office, yards, vehicle environment, may require lifting of 50 to 75 lbs. </li>
</ul>
Work Location: 840 Garrison Avenue, Bronx, NY 10474
Job Type: Full-time Schedule: Monday to Friday Pay Rate: $70,000/year + 10% annual bonus based on Branch's profitability performance
Benefits
<ul>
<li>401(k)</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Health Insurance</li>
<li>Life Insurance</li>
<li>Sick Time Off</li>
<li>Vacations</li>
<li>Holidays</li>
</ul>

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