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<h3>Job Description</h3>
Job Description
Lead, Inspire, and Shape Exceptional Customer Experiences
For over 20 years, Global Electronic Services, Inc. (GES) has been a trusted partner for manufacturers nationwide, providing excellence in industrial electronics, equipment maintenance, and comprehensive repair solutions. We’re dedicated to delivering outstanding customer experiences—and we’re looking for a proven leader to join our growing team.
We’re seeking a Customer Service Manager who will lead our customer support team, enhance client satisfaction, and drive continuous improvement in customer-facing operations. Your leadership will directly impact our customers’ experience and strengthen GES’s reputation as the industry’s trusted partner.
What You’ll Do
<ul>
<li>
Lead, coach, and mentor a growing customer service team to consistently achieve excellence.
</li>
<li>
Oversee daily service operations, ensuring timely and effective handling of inquiries and escalations.
</li>
<li>
Develop and refine policies and procedures to improve efficiency and customer satisfaction.
</li>
<li>
Collaborate with Sales, Operations, and Technical teams to streamline the customer journey.
</li>
<li>
Monitor satisfaction metrics and feedback, proactively identifying areas for improvement.
</li>
<li>
Resolve escalations professionally, turning challenges into stronger customer relationships.
</li>
<li>
Recruit, train, and evaluate team members to build a high-performing department.
</li>
</ul>
What You’ll Bring
<ul>
<li>
5+ years of proven experience managing a customer service team (industrial/B2B environment preferred).
</li>
<li>
Strong communication, problem-solving, and leadership skills.
</li>
<li>
Demonstrated success optimizing customer service processes with measurable results.
</li>
<li>
Proficiency in CRM platforms, customer service systems, and reporting tools.
</li>
<li>
Bachelor’s degree preferred; equivalent experience considered.
</li>
</ul>
Why Join GES
<ul>
<li>
Competitive salary + performance bonuses
</li>
<li>
Full benefits: medical, dental, vision, 401(k) with company match
</li>
<li>
Paid time off and holidays
</li>
<li>
Career growth opportunities in a stable, expanding company
</li>
<li>
Supportive, collaborative culture where your leadership makes a real impact
</li>
</ul>
Company Expectations
<ul>
<li>
Set the standard for professionalism, communication, and teamwork.
</li>
<li>
Be reliable, punctual, and available to support your team.
</li>
<li>
Maintain a polished, professional appearance (GES-provided shirt, slacks, closed-toe shoes).
</li>
<li>
Uphold confidentiality with sensitive customer and company information.
</li>
<li>
Serve as a strong advocate for customer needs across all departments.
</li>
</ul>
Join Us and Make a Difference
GES proudly services over 60,000 manufacturers and distributors worldwide. Our people—and their commitment to service excellence—set us apart. If you’re ready to lead with impact, we’d love to meet you.
Apply today and help shape the future of customer service excellence at GES.
Job Type: Full-time
Schedule: Monday–Friday, 8-hour shift, with occasional overtime/on-call as needed
Benefits:
<ul>
<li>
401(k) + matching
</li>
<li>
Medical, Dental, Vision, Life Insurance
</li>
<li>
Employee Assistance Program
</li>
<li>
Paid Time Off + holidays
</li>
</ul>
Company DescriptionAbout Global Electronic Services Established in 2000, Global Electronic Services proudly celebrates 25 years of excellence in 2025! We are the largest B2B industrial repair facility in the United States, specializing in the repair of hard-to-service and obsolete industrial units. With two state-of-the-art repair facilities—our headquarters in Buford, GA, and a second location in Euless, TX—we offer industry-leading repair solutions and fast turnaround times that keep your operations running smoothly. Explore our cutting-edge facilities with a virtual tour on our YouTube channel, or browse our company brochure and website to discover a wide range of videos showcasing our expertise in all things industrial. 
<h3>Company Description</h3>
About Global Electronic Services\r\n\r\nEstablished in 2000, Global Electronic Services proudly celebrates 25 years of excellence in 2025! We are the largest B2B industrial repair facility in the United States, specializing in the repair of hard-to-service and obsolete industrial units.\r\n\r\nWith two state-of-the-art repair facilities—our headquarters in Buford, GA, and a second location in Euless, TX—we offer industry-leading repair solutions and fast turnaround times that keep your operations running smoothly.\r\n\r\nExplore our cutting-edge facilities with a virtual tour on our YouTube channel, or browse our company brochure and website to discover a wide range of videos showcasing our expertise in all things industrial.

Customer Service Manager

<h3>Job Description</h3>
Job DescriptionLHH is partnering with a client in Thomasville searching for a Customer Service Manager to join their team! This role will be onsite M-F 8-5 and will pay $50-70k with full benefits (M/D/V, 401k, PTO, paid holidays). Must have customer service management and data analysis/ERP troubleshooting experience required to be eligible for this role!
Responsibilities:
<ul>
<li>
Oversee a team of 11 Customer Service Representatives
</li>
<li>
Identify bottlenecks in supply chain and customer service processes within ERP system
</li>
<li>
Troubleshoot to determine how to resolve issues and/or retrieve necessary data
</li>
<li>
Handle escalated customer and systems issues
</li>
<li>
Utilize ERP to review and track customer orders and line items
</li>
</ul>
Qualifications:
<ul>
<li>
Must have customer service management and data analysis/ERP troubleshooting experience to be eligible for this role
</li>
<li>
Must have strong ERP experience, preferably with Infor, Lawson, SAP, Oracle, etc.
</li>
<li>
Must have strong problem-solving, critical thinking, detail orientation and communication skills
</li>
<li>
Strong technical aptitude and ability to data mine
</li>
</ul>
If you are interested in this opportunity, please apply at <a href="http://www.lhh.com" target="_blank">www.lhh.com</a>!
 Pay Details: $50,000.00 to $70,000.00 per year Search managed by: Kaitlyn Pruitt Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www-uat.lhh.com/us/en/candidate-privacy" target="_blank">https://www-uat.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: 
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
 
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 ]]&gt;

<h3>Job Description</h3>
Job DescriptionCustomer Service Manager
Customer Service Manager Position Overview The Customer Service Manager will manage accounts, taking orders from customers, and resolve issues with orders. You will lead the customer service initiatives within our organization, focusing on enhancing customer satisfaction and retention. We are looking for a candidate with experience in customer service / supply chain within the food, beverage, or CPG industries.&nbsp; Key Responsibilities
<ul>
<li>Develop and implement customer service strategies to enhance customer satisfaction and loyalty.</li>
<li>Manage and lead the customer service team, providing training and support to ensure high performance.</li>
<li>Analyze customer feedback and metrics to improve service delivery and resolve issues effectively.</li>
<li>Collaborate with supply chain and food manufacturing teams to streamline order processes and improve customer experiences.</li>
<li>Monitor and manage customer purchase orders, ensuring accuracy and timely delivery.</li>
<li>Establish and maintain strong relationships with key customers, addressing their needs and concerns promptly.</li>
</ul>
Qualifications
<ul>
<li>Minimum of 5 years of experience in customer service or customer success roles, preferably in the food, beverage or CPG sectors.</li>
<li>Strong understanding of supply chain processes and food manufacturing operations.</li>
<li>Exceptional communication and interpersonal skills, with a focus on customer relations.</li>
<li>Proven leadership skills with the ability to motivate and develop a team.</li>
<li>Familiarity with CRM software and customer service tools.</li>
</ul>
Benefits
<ul>
<li>401K with match</li>
<li>Health, Dental, and Vision insurance</li>
<li>PTO and Sick Time</li>
</ul>
 - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. CyberCoders will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.This job was first posted by CyberCoders on 09/17/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. &nbsp;CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at <a href="mailto:Benefits@CyberCoders.com" target="_blank">Benefits@CyberCoders.com</a> to make arrangements.

<h3>Job Description</h3>
Job Description
For over 50 years, Stangenes Industries, Inc. (<a href="http://www.stangenes.com" target="_blank">www.stangenes.com</a>) has been manufacturing critical components for customers in government, industry and research. As an OEM supplier to major medical and industrial equipment manufacturers, we have earned a reputation for quality and reliability at globally competitive prices. The foremost government and institutional particle accelerator facilities and research laboratories in the world rely on Stangenes Industries for innovation and excellence. 
Stangenes Industries, Inc. is focused on developing an efficient, skilled and cross-trained workforce. All employees are responsible for maintaining a safe work environment; and each person is empowered in a way that creates exceptional individual performance, highly successful work teams, outstanding customer service, and an atmosphere of mutual respect. To the extent possible, Stangenes will support opportunities for employee professional development.
The Customer Service Manager is the main point of contact for customer questions and inquiries. The ideal candidate must determine customer needs, effectively communicate those needs within the organization, and work with all functional areas to deliver on necessary actions.
Responsibilities: 
<ul>
<li>Respond to customer inquiries with product information and quotes, involving engineering when appropriate</li>
<li>Work closely with planning to obtain accurate lead times for customer quotes</li>
<li>Manage customer relationships, complaints, and escalations; ensure healthy relationships and timely results</li>
<li>Track customer orders to ensure on-time delivery, inform customers when changes need to be made to delivery dates</li>
<li>Create all documents needed for domestic and international shipping</li>
<li>Create and mail customer invoices</li>
<li>Track all returned goods, including issuing Return Material Authorizations (RMA) numbers and entering information into appropriate databases for reporting and tracking</li>
<li>Work with all departments and individuals involved in the completion of customer orders including manufacturing, quality control, shipping and the President for complex orders or customer issues</li>
<li>Working with cross functional teams to find improvement opportunities, not blame</li>
</ul>
Qualifications: 
<ul>
<li>BA or BS degree, or equivalent work experience </li>
<li>Five years customer service experience required; manufacturing industry experience strongly preferred</li>
<li>Preference of 2-5 years of experience working with ERP/ MRP or similar software</li>
<li>Ability to communicate diplomatically, and articulately over the phone, via email and face-to-face across all levels internally and externally is essential</li>
<li>Excellent data entry and organizational skills</li>
<li>Able to handle multiple interruptions and adjust priorities throughout the day, while continuing to produce accurate, detailed work </li>
<li>Proficiency in use of MS Office applications including Word, Excel and Outlook.</li>
<li>Verbal and interpersonal skills that enable effective interdepartmental communication </li>
<li>Ability to work with cross-functional teams to resolve issues </li>
</ul>
Stangenes Industries, Inc. is an Equal Employment Opportunity employer.

<h3>Job Description</h3>
Job Description
We are a 4 person office, looking for a 5th. We are a fun office, so have some humor.
Your main duties and functions:
<ul>
<li>Build rapport with clients by making changes to policies and advising on coverages available.</li>
<li>Service commercial accounts by sending out Certificates of Insurance (COIs)</li>
<li>Keeping our Management System up to date. (It'd be a Bonus if you know NowCerts)</li>
<li>Researching billing discrepancies for clients when they have questions or concerns</li>
<li>Work closely with underwriters for approval and questions</li>
<li>Submit claims when necessary</li>
</ul>
The duties listed are not to be used as an exhaustive list, but rather a guide for your day to day functions.
What we expect from you:
<ul>
<li>High attention to detail - an absolute must have, do not apply if you often overlook things.</li>
<li>Great customer service</li>
<li>Confidence in your ability to handle all situations</li>
<li>Work in a fast paced environment</li>
<li>Ability to multitask and prioritize</li>
<li>Ability to take directions</li>
<li>Must be able to obtain a P&amp;C license within 90 days of employment</li>
<li>Work during your working hours, this is not a place to browse the internet or be on your phone for hours at a time.</li>
<li>Critical thinking - also an absolute must have</li>
<li>Take action and follow through to the end</li>
<li>Ability to take constructive criticism</li>
</ul>
P&amp;C experience needed. Please only apply if you are seriously interested; respect our time. Please do NOT follow up with a phone call, email only - <a href="mailto:katie@boersmainsurance.com" target="_blank">katie@boersmainsurance.com</a>. Thank you!
Job Type: Full-time
Benefits:
<ul>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Work Location: In person
Company DescriptionA small office with a positive attitude. Busy and fast paced environment, but we believe in work hard play hard and will frequently do outings. 
<h3>Company Description</h3>
A small office with a positive attitude. Busy and fast paced environment, but we believe in work hard play hard and will frequently do outings.

Account Manager / Customer Service Rep

<h3>Job Description</h3>
Job DescriptionTitle: Case Manager Schedule: Onsite | Monday-Friday Flexible shifts available (7am-4pm, 8am-5pm, or 9am-6pm) Start Date: ASAP Overview This role supports a well-established insurance team operating in a collaborative, high-energy environment. The workplace culture is positive, engaging, and focused on delivering excellent service to policyholders while improving internal processes. Position Summary The Case Manager will cover Customer Service Representative duties as well as play a key role in assisting clients with policy-related questions, processing service requests, and managing ongoing case files. The ideal candidate has prior insurance experience, exceptional communication skills, and the ability to handle a steady flow of customer interactions. Training and support will be provided by both the current CSR and the Renewal Manager. Key Responsibilities:
<ul>
<li>Respond to inbound customer calls (average 30-50 per day).</li>
<li>Manage case files, service tickets, and insurance policy requests.</li>
<li>Process certificates of insurance and other policy-related documentation.</li>
<li>Assist with general case management duties assigned by leadership.</li>
<li>Maintain accurate records and ensure timely updates within internal systems.</li>
<li>Provide clear, professional support and guidance to policyholders.</li>
<li>Collaborate with the CSR and Renewal Manager throughout training and task transitions.</li>
<li>Support renewal workflows and help resolve service inquiries or escalations.</li>
<li>Uphold company standards for communication, accuracy, and customer care.</li>
</ul>
Requirements:
<ul>
<li>Insurance experience required (CSR, agency service, case management, or similar).</li>
<li>Strong proficiency in Microsoft Office and general computer systems.</li>
<li>Experience processing certificates or insurance service requests.</li>
<li>Ability to manage high-volume phone activity (30-50 calls per day).</li>
<li>Strong organizational skills and ability to multitask in a fast-paced setting.</li>
<li>Excellent verbal and written communication skills with a professional, friendly demeanor.</li>
</ul>
 Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Pay Details: $20.00 to $25.00 per hour Search managed by: Savannah Mckillip Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to <a href="https://www-uat.lhh.com/us/en/candidate-privacy" target="_blank">https://www-uat.lhh.com/us/en/candidate-privacy</a> The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
<ul>
<li>The California Fair Chance Act</li>
<li>Los Angeles City Fair Chance Ordinance</li>
<li>Los Angeles County Fair Chance Ordinance for Employers</li>
<li>San Francisco Fair Chance Ordinance</li>
</ul>
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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