<h3>Job Description</h3>
Job Description
 
Goodwill Industries of Hawaii, Inc.
Job Description

Job Title: Retail Assistant Manager 
Division: Operations / Retail 
Department: Retail
Reports To: Retail Store Manager
FLSA Status: Non-Exempt
Reviewed by: Human Resources

SUMMARY
Assists Retail Store Manager in supervising and coordinating activities of workers and managing day to day operation in Goodwill's retail store. Responsible for reaching sales quotas and goals by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 
Works with Store Manager in these areas:
<ul>
<li>Assigns duties to workers and schedules break periods, work hours, and vacations. Ensures sales floor is adequately covered.</li>
<li>Trains, coaches and supervises workers in store policies, department procedures, and job duties.</li>
<li>Orders merchandise, supplies, and equipment. Communicates and coordinates with facility staff.</li>
<li>Records delivery of merchandise, compares record with merchandise ordered, and reports discrepancies to control costs and maintain correct inventory levels.</li>
<li>Inspects merchandise to ensure its quality and that it is correctly priced and displayed.</li>
<li>Recommends additions to or deletions of merchandise to be sold in department.</li>
<li>Prepares sales and inventory reports. Ensures sales and cash reporting accuracy and daily bank deposits.</li>
<li>Professionally addresses customer complaints, handles returned merchandise, and resolves problems to restore and promote good public relations.</li>
<li>Assists sales staff to complete/address difficult sales and situations. Must have a clear understanding of store policies and procedures (includes cash handling, POS, store open/close, redemption process, donations process).</li>
<li>Promotes and sells merchandise. Ensures staff is aware of store promotions and communicates the information consistently to customers.</li>
<li>Assists in stocking of merchandise, ringing up of customer purchases, and customer service. </li>
<li>Ensures store is well organized, clean and fully stocked at all times. Ensures the items are properly merchandised and make adjustments to sales floor as needed</li>
<li>Responsible for meeting retail quotas and goals through the management of day to day operations.</li>
<li>Communicates regularly with the Store Manager, Sales Leads, Production Supervisor and Director of Operations/Retail and keeps them abreast of appropriate situations.</li>
<li>Ensures store security and reports any suspicious activity to the appropriate personnel.</li>
<li>Assists store manager in ensuring the team is achieving production and sales targets. Also assists with the donation and redemption operations as assigned. Make adjustments to production, sales and management to meet production and sales goals.</li>
<li>Conducts work in a safe and responsible manner, utilizing protective clothing and/or equipment when appropriate. Complies with all safety standards.</li>
<li>Responsible for the safe and productive operations of the assigned store.</li>
</ul>
<ul>
<li>Responsible for awareness of and adherence to all company, store and safety policies and procedures.</li>
<li>Operational duties at other locations may be required as needs arises.</li>
<li>Other duties as assigned.</li>
</ul>
SUPERVISORY RESPONSIBILITIES
Assists Retail Store Manager by supervising employees in the assigned retail store. Employees include Salesclerks, Sheltered Employees, Trainees, Volunteers, CSSP Workers, and Summer Youth Workers, as assigned. Assists Retail Store Manager by carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Assistive responsibilities include interviewing, makes recommendations for hire, and training employees; educating staff on sales goals; maintaining compliance with Goodwill policies and philosophy; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
CPR/First Aid Certification may be required based on assignment of location determined by Safety Department. Valid driver’s license and a traffic abstract that meets company guidelines. Access to an insured vehicle with current registration.
PHYSICAL DEMANDS 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to see, hear, and talk. The employee is regularly is required to stand, walk, sit, and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell. The employee must frequently lift up to 25 lbs and occasionally maneuver wheeled containers weighing up to 300 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and extreme heat. The noise level in the work environment is usually moderate.
Regular Attendance is a requirement of this position. Core work hours are between Monday-Sunday ,8:30 am-7:30 pm, including holidays, to meet the needs of retail operations. Staff may be scheduled up to 2 hours before store opening and up to 2 hours after store closing to meet business need. Travel is not required.
 
At Goodwill Hawaii our mission is simple, yet powerful, we help people with employment barriers reach their full potential and become self-sufficient. We are the third largest non-profit agency in Hawaii and our motivation is sustaining Hawaii’s community through the power of work. Last year we placed nearly 1,500 people into employment, resulting in $22 million in annual wages earned as a result of these job placements. Join the Goodwill Hawaii family and help strengthen our Hawaii community, one job at a time. 
Goodwill Hawaii is committed to fully complying with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

Retail Assistant Manager

<h3>Job Description</h3>
Job Description
IF THESE SIX PHRASES DESCRIBE YOU, WE NEED YOU ON OUR TEAM!
<ul>
<li>Ready to work</li>
<li>Strong interpersonal skills</li>
<li>Eager to learn</li>
<li>Positive attitude</li>
<li>Dependable</li>
<li>Team player</li>
</ul>
Must have five years supervisory experience and merchandising skills. Must have excellent customer service skills. Must feel comfortable addressing employee and customer concerns. Must be able to work the full scope of operation hours. Must have clean criminal record and MVR. Driver's license and insured vehicle required. Fulltime with benefits. No late hours. Salaried position. POSITION SUPERVISES: Assistant Manager I, Assistant Manager II, Customer Service Manager(s), Sales Associate(s) JOB SUMMARY: The Store Manager is responsible for managing the retail store’s daily operations, including the production room activities and the sales floor, providing an optimum shopping environment for the customers. This includes customer service, stocking, merchandising, inventory control, budgeting, and record keeping. Also included are the overall production efficiency, housekeeping standards, safety standards, loss prevention, and coordination of merchandise flow. The Store Manager is responsible for clearly defining roles, responsibilities, and requirements for their direct reports and holding each accountable by setting specific performance expectations, providing necessary training and development, personally following up, and giving consistent and candid feedback. ESSENTIAL JOB FUNCTIONS:
<ul>
<li>Responsible for the assigned store's sales, profit, and marketing plan. Evaluates sales results against plan and inventory levels and takes appropriate action as necessary. Controls costs related to store operations following budgeted allowance.</li>
<li>Ensures that proper merchandising, visual displays, and space allocation follow merchandising plans to meet projections for sales per square foot and average sales per transaction.</li>
<li>Interviews, trains, supervises, evaluates, and coaches employees to ensure adequate staffing of the store. Completes all personnel records and reports while maintaining the confidentiality of the employee and the company. Conducts regular monthly store meetings, which include a focus on safety in-store operations. Provides feedback to management to enhance the communication process.</li>
<li>Ensures all employees provide friendly, courteous customer service and satisfaction. Responds to requests for management assistance in a helpful and accommodating manner.</li>
<li>Supports the mission of Goodwill by exhibiting a willingness to employ and supervise persons with barriers to employment. Trains, supervises, and evaluates clients/trainees assigned to the store in consultation with vocational staff.</li>
<li>Responsible for the accurate handling of donated assets. Verifies quantity, quality, and dollar value of merchandise received in the store. Evaluates the pricing of goods and makes and reports any necessary adjustments according to established procedure. Follows company pricing guidelines to determine the value and price of some merchandise, such as housewares, shoes, books, and electronics.</li>
<li>Completes all reports and documents that are to be submitted on a daily, weekly, and monthly basis. Ensures the accuracy and timeliness of all written reports</li>
<li>Controls inventory and loss of merchandise due to errors, internal shrinkage, and shoplifting. Take appropriate action to prevent such losses.</li>
<li>Ensures that a member of management oversees store operations in the absence of the Store Manager. Maintains security of all cash and store receipts. Arranges daily deposits to be taken to the bank by authorized management personnel.</li>
<li>Directs and monitors Assistant Managers and CSM in managing their assigned areas of responsibility.</li>
<li>Attends all virtual and in-service meetings and training sessions.</li>
<li>Represents the company and its mission within the community. Promotes the store by interacting with other business leaders and participating in community events. Such activities will be coordinated with the Chief Marketing &amp; Development Officer, Vice President of Retail, and the District Retail Manager.</li>
<li>Observe retail competitors’ practices and evaluate the impact of the competition on Goodwill operations.</li>
<li>Performs all essential responsibilities common to all Goodwill store management positions, i.e.</li>
<li>Performs cash register transactions.</li>
<li>Tends to any after-hours emergencies that occur in the store.</li>
<li>Addresses facility maintenance and security issues.</li>
<li>Monitors the proper use of store equipment to minimize the need for repairs and replacement.</li>
<li>Performs all functions of the opening and closing of the store.</li>
<li>Directs and performs housekeeping and recovery duties.</li>
<li>Follows, enforces, and provides training to ensure that all safety rules and regulations are followed. Completes and submits any necessary forms and reports immediately, but no longer than 24 hours when an incident occurs.</li>
</ul>
OTHER REQUIREMENTS:
<ul>
<li>At least 21 years of age.</li>
<li>Must be able to work any shift.</li>
<li>Experienced in Microsoft Office: Word, Excel, and Outlook.</li>
<li>Ability to communicate effectively in English orally and in writing.</li>
<li>Have a valid resident state driver’s license with a safe driving record.</li>
<li>Must have a cell phone.</li>
<li>Eligible for a positive outcome on required resident state criminal conviction background check.</li>
<li>Maintain appropriate requirements (including current automobile insurance and license plates) for legal vehicle operation and a vehicle for store-related travel.</li>
<li>Must maintain Goodwill’s Drug-Free Workplace.</li>
<li>Goodwill considers this a safety-sensitive position because it includes tasks or duties that could affect the safety and health of the employee or others.</li>
</ul>
QUALIFICATIONS EDUCATION Accredited Associates Degree or equivalent. Experience may be substituted for education on a two-years to one-year basis. Training is over a period of up to and including six months EXPERIENCE Five years of management-level experience in retail sales or a related environment, including a minimum of two years’ experience interviewing/hiring for entry-level positions and conducting employee performance management, including separations. PHYSICAL REQUIREMENTS: Climbing, balancing, talking, hearing, stooping, crouching, reaching, handling, fingering, feeling, and seeing. Lifting/Carrying: Medium work-- Lifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. Pushing/Pulling: Heavy work--Pushing/Pulling 100 lbs. maximum with frequent pushing/pulling of objects weighing up to 50 lbs.
AN EQUAL OPPORTUNITY EMPLOYER Goodwill is an Equal Opportunity Employer and service provider for all individuals, including those with disabilities. Goodwill does not discriminate against any person, but rather bases all employment decisions on an individual’s demonstrated, job-related ability, skill, and knowledge. It is our policy to provide equal employment opportunities for all without regard to mental or physical disability, genetic information of any individual or of his/her family, race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, or veteran status. Equal opportunity is also provided in assignments, training, compensation, transfers, promotions, classification, referral, benefit programs, and discharge.
This is a management position This is a full time position

Tulsa Retail Store Manager

<h3>Job Description</h3>
Job DescriptionDescription The Sales Operations Manager will be responsible for executing and optimizing all aspects of our wholesale business. This role is central to building strong relationships with retail partners, supporting key accounts, ensuring operational excellence, and managing sales initiatives across multiple platforms. You will work cross-functionally with Operations, Customer Service, Logistics, and Marketing to grow our existing and potential new wholesale channel customers while maintaining our high standards of customer satisfaction and brand integrity. Key ResponsibilitiesSales Operations &amp; Account Management
<ul>
<li>Manage and support wholesale sales pipelines including prospecting, outreach, and relationship management.</li>
<li>Own order processing from entry to invoicing, including exception handling and coordination with logistics partners.</li>
<li>Maintain and optimize sales platforms including Faire and our wholesale website.</li>
<li>Work directly with key accounts and brokers to fulfill orders, manage product details, and troubleshoot issues.</li>
<li>Execute quarterly KPI reporting and help set/track account-level goals.</li>
</ul>
Customer Service &amp; Communication
<ul>
<li>Lead customer service efforts for wholesale partners, escalating and resolving issues efficiently.</li>
<li>Conduct regular one-on-ones with the Customer Service Coordinator to align on service goals and performance.</li>
<li>Respond to rep and retail partner inquiries and ensure timely, accurate follow-up.</li>
</ul>
Logistics &amp; Compliance
<ul>
<li>Coordinate with operations to onboard logistics partners (e.g., Central Transit, ABF, CH Robinson) and resolve ongoing shipping issues and ensure smooth delivery.</li>
<li>Ensure proper documentation and compliance with regulatory and customer-specific requirements (SPS Commerce, BOLs, labeling).</li>
<li>Engage with invoicing and order process and troubleshoot discrepancies or rejections in systems such as SPS Commerce.</li>
</ul>
Marketing &amp; Promotion
<ul>
<li>Lead and manage wholesale promotional calendar and work closely with marketing to develop campaign strategies.</li>
<li>Support the execution of independent retail campaigns and promotions.</li>
<li>Assist with trade show logistics including planning, shipping, booth setup/breakdown, and on-site support.</li>
</ul>
Cross-Departmental Collaboration
<ul>
<li>Liaise between departments to gather PO information, file disputes, manage item set-up across platforms, and handle special projects (e.g., international expansion, wholesale tech integration).</li>
<li>Consistently look for process improvement opportunities across the wholesale sales funnel.&nbsp;</li>
</ul>
 Skills, Knowledge and Expertise
<ul>
<li>5+ years in wholesale sales or account management, preferably in a CPG or mission-driven brand.</li>
<li>Experience working with B2B platforms like Faire and SPS Commerce.</li>
<li>Familiarity with logistics coordination, trade shows, and independent retail management.</li>
<li>Strong communication and organizational skills, including creating and presenting sales presentations.</li>
<li>Proficiency with tools like Microsoft Suite, Shopify, Monday.com, and wholesale order platforms, specifically Netsuite.</li>
</ul>

Sales Operations Manager

<h3>Job Description</h3>
Job Description
Welcome to Outerspace's official job board, where opportunities are endless. Explore career openings and join our dynamic team. Discover fulfilling roles across various functions and locations within Outerspace. Your next career move starts here - apply today!
Welcome to the frictionless universe of Outerspace; a new type of 3PL. Our seasoned entrepreneurial leaders come from the brand side, having built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to enable high-touch service for high-growth brands and their daily operations. Outerspace provides dynamic services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography. 
Outerspace is looking for Client Operations Managers to join our fast-growing team and our critical Client Services department. This dynamic role acts as an extension of our brand clients, ensuring internal operations support the unique values of our brands and an excellent experience for their customers. Client Operations Managers are key relationship managers who are the expert on brand products and are willing to roll up their sleeves in the warehouse for a hands-on approach when needed. 
Our ideal candidate is a self-directed problem solver with a great attitude, attention to detail, and expert follow through. 
Responsibilities:
<ul>
<li>Nurtures client relationships through regular communication with clients in person, via email, and virtual meetings. </li>
<li>Be the expert on Outerspace business operations as well as their brands' business in order to partner effectively with internal and external stakeholders</li>
<ul>
<li>Leads meetings with clients and cross functional teams, successfully executing the basis of the meetings and action items</li>
<li>Promotes brand growth; identifies opportunities for brand relationships to expand and evolve </li>
</ul>
<li>Proactively identify solutions and process improvements, including anticipating and addresses complexities of clients' unique fulfillment workflows</li>
<li>Acts as a Super User managing client business through data analysis &amp; analytics, using business tools such as Google Suite, Slack, CRM, &amp; our WMS.</li>
<li>Tracks key performance indicators for client success, including:</li>
<ul>
<li>Interpret &amp; understand KPI's and SLA's, client contracts and client billing</li>
</ul>
<li>Acts as a role model for leadership, problem solving &amp; engagement</li>
</ul>
Qualifications:
<ul>
<li>Bachelors or Associates degree preferred, ideally with a focus in logistics, supply chain or fulfillment</li>
<li>At least 4 years professional experience in client/customer services, preferably in fulfillment, retail, e-commerce, and or supply chain.</li>
<li>Must have experience with business tools such as CRMs, WMS, Google Suite, etc.</li>
<li>People management experience desired but not required</li>
</ul>
Benefits:
<ul>
<li>Paid Time Off</li>
<li>Paid Holidays</li>
<li>Insurance (medical, dental, vision)</li>
<li>HSA &amp; FSA</li>
<li>401(K) matching</li>
<li>and more!</li>
</ul>

Client Operations Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Job Type: Non-Exempt
Reports to: Vice President of Sales or Area Retail Sales Manager
Compensation Range: 
Position Code: 1105
 
Job Summary
Take the lead at the center of where it all happens – our retail stores. Combine your retail knowledge and leadership skills to oversee store operations, manage and develop a team and ensure AT&amp;T customers experience our best-in-class services, entertainment, and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career. 
In this role, you’ll oversee all aspects involved in the daily operation of a retail store. From merchandising and product launches to meeting and exceeding sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone. We offer best-in-class paid training to set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.
 
Duties &amp; Responsibilities
<ul>
<li>Ensure delivery of a premier experience to retail guests.</li>
<li>Execute the retail sales program and retail excellence operations program.</li>
<li>Drive downtime prospecting and lead generation.</li>
<li>Monitor store sales performance metrics and coach based on results.</li>
<li>Attend sales-related rally calls and meetings.</li>
<li>Ensure the store is properly staffed and scheduled.</li>
<li>Manage store inventory to limit loss.</li>
<li>Create a healthy and positive sales culture within the store.</li>
<li>Be an outstanding, outgoing, and energetic person with high values and work ethic.</li>
</ul>
What You Get
<ul>
<li>Competitive hourly wage and uncapped commissions.</li>
<li>An unmistakable employment experience that offers exceptional benefits.</li>
<li>A wide variety of tools and resources to help you grow in your career.</li>
<li>The best group of co-workers and leaders you’ll ever meet.</li>
</ul>
Education &amp; Experience
<ul>
<li>Excellent communication and leadership skills.</li>
<li>Well-developed planning, analytical and problem-solving skills</li>
<li>Three or more years of sales experience with prior management experience.</li>
</ul>
Additional Requirements
<ul>
<li>Must be able to stand or walk for prolonged periods throughout the shift.</li>
<li>Must be able to lift up to 30 pounds at times.</li>
<li>Must be able to pass a drug screen and background check.</li>
<li>Must be willing to work retail shifts and hours.</li>
</ul>
ACE Wireless LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Requirements:

Retail Store Manager

<h3>Job Description</h3>
Job DescriptionDescription:Position Overview:
The Retail Sales Manager is responsible for overseeing the daily operations of the retail store, ensuring the achievement of sales targets, maintaining store appearance and merchandising, managing personnel hiring, training, and scheduling, and ensuring excellent customer service. This role requires strong leadership, exceptional communication, and organizational skills, along with a keen ability to drive sales and maintain a positive store environment.
Key Responsibilities:Customer Service Excellence
<ul>
<li>Champion a customer-first culture, ensuring all customers receive outstanding service at all times.</li>
<li>Resolve customer inquiries, complaints, and escalations efficiently, ensuring high levels of satisfaction.</li>
<li>Monitor team performance to ensure exceptional service standards are consistently met.</li>
</ul>
Sales Leadership
<ul>
<li>Oversee the sales floor, take on Manager on Duty (MOD) responsibilities, and support sales associates to drive performance.</li>
<li>Set clear, achievable sales goals for the team and inspire them to exceed targets.</li>
<li>Continuously evaluate sales performance and provide regular feedback to staff, fostering growth and development.</li>
<li>Offer ongoing training to enhance product knowledge, sales techniques, and customer service skills.</li>
</ul>
Team Leadership &amp; Development
<ul>
<li>Recruit, train, and motivate team members, creating a positive and high-energy work environment.</li>
<li>Implement and manage employee recognition programs that align with company culture and values.</li>
<li>Ensure all employees are informed about and engaged with company communication strategies, including daily stand-up meetings, weekly KPI coaching, and monthly team celebrations.</li>
<li>Execute the company’s training program, ensuring all staff remain knowledgeable and up-to-date on products and processes.</li>
</ul>
Merchandising &amp; Store Appearance
<ul>
<li>Ensure the store is visually appealing, well-organized, and meets merchandising standards.</li>
<li>Work closely with the visual merchandising team to design engaging displays that reflect promotional strategies and brand standards.</li>
</ul>
Store Operations Management
<ul>
<li>Supervise daily store operations, ensuring smooth and efficient functionality.</li>
<li>Manage opening and closing procedures, cash handling, and ensure cleanliness and organization throughout the store.</li>
<li>Ensure the store meets all operational processes and procedures.</li>
</ul>
Collaboration with Marketing &amp; Merchandising Teams
<ul>
<li>Partner with marketing and merchandising teams to implement promotional campaigns and in-store events that drive customer engagement and sales.</li>
</ul>
Inventory Management
<ul>
<li>Monitor inventory levels regularly and collaborate with the inventory team to maintain optimal stock levels.</li>
<li>Perform regular stock audits and ensure timely ordering of products to avoid stockouts and meet customer demand.</li>
</ul>
Omni-Channel Order Fulfillment
<ul>
<li>Work with the order management team to ensure accurate and timely fulfillment of customer orders assigned to the store location.</li>
</ul>
Compliance &amp; Standards
<ul>
<li>Ensure adherence to all company policies, local regulations, and legal requirements, including health and safety protocols.</li>
<li>Maintain compliance with operational processes and procedures across all aspects of the store.</li>
</ul>
 
Requirements:
Required Skills &amp; Qualifications:
<ul>
<li>Minimum of 3 years of experience in retail sales, with at least 2 years of managing a team of 5+ direct reports.</li>
<li>Proven ability to meet and exceed sales targets consistently.</li>
<li>Strong leadership and team management skills.</li>
<li>Excellent communication, interpersonal, and coaching abilities.</li>
<li>Ability to analyze sales data and develop actionable strategies to improve sales performance.</li>
<li>Proficiency in Microsoft Office Suite, retail management software, and point-of-sale systems.</li>
<li>Flexible availability, including weekends, holidays, and extended hours.</li>
</ul>
Preferred Skills:
<ul>
<li>Experience in footwear retail.</li>
<li>Familiarity with inventory management systems.</li>
<li>Bilingual or multilingual abilities are a plus.</li>
</ul>
________________________________________
Qualifications:
<ul>
<li>High school diploma or GED, with four years or more of related retail experience and/or training.</li>
<li>Supervisory experience managing a team of 20 employees, including sales personnel and stock personnel.</li>
<li>Ability to carry out supervisory responsibilities according to company policies and applicable laws, including hiring, training, performance appraisals, discipline, and conflict resolution.</li>
</ul>
________________________________________
Language Ability:
<ul>
<li>Ability to read and interpret safety rules, operating instructions, and procedure manuals.</li>
<li>Ability to write routine reports and correspondence.</li>
<li>Ability to speak effectively before groups of customers or employees.</li>
</ul>
Math Ability:
<ul>
<li>Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.</li>
<li>Ability to apply concepts of basic algebra and geometry.</li>
</ul>
Reasoning Ability:
<ul>
<li>Ability to solve practical problems and interpret instructions in written, oral, or diagram form.</li>
</ul>
Equipment:
<ul>
<li>Cash Register, Label Machine, and other retail equipment as necessary.</li>
</ul>
Computer Skills:
<ul>
<li>Proficient in word processing software, spreadsheet software, inventory management systems, order processing systems, and database software.</li>
</ul>
Work Environment:
<ul>
<li>Moderate noise level.</li>
<li>The work environment includes both customer-facing and back-office operations.</li>
</ul>
Physical Demands:
<ul>
<li>The employee must occasionally lift or move up to 40 pounds.</li>
<li>Regularly required to stand, walk, and use hands and arms.</li>
<li>Occasionally required to stoop, kneel, crouch, or crawl.</li>
</ul>

Retail Sales Manager

<h3>Job Description</h3>
Job DescriptionDescription:
Retail Store Manager oversees the operations of one of our retail locations. They are responsible for managing the staff, inventory, and finances of the store, as well as providing excellent customer service to our valued customers. The ideal candidate will have experience in retail management and a passion for the tobacco industry. 
Responsibilities:
<ul>
<li>Recruit, interview, select and retain top talent. </li>
<li>Motivate, coach, develop, lead, and train the store employees on an ongoing basis. </li>
<li>Create opportunities to develop team's product knowledge to be the expert. </li>
<li>Develop team selling skills in order to meet or exceed sales goals.</li>
<li>Manage and supervise a team of retail employees, including scheduling and performance management. </li>
<li>Promote company policies and procedures and ensure all employees comply. </li>
<li>Guides team to identify, recommend and implement changes to improve productivity. </li>
<li>Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards. </li>
<li>Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities. </li>
<li>Maintaining a clean, safe environment by complying with all health and sanitation procedures </li>
<li>Ensure the store is properly stocked with inventory and manage inventory levels and product ordering. </li>
<li>Obtain product knowledge about all products as well as awareness of current product launches and promotions. </li>
<li>Create relationships with customers in order to suggest products.</li>
<li>Meet or exceed store sales and operational goals.</li>
<li>Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits. </li>
<li>Assisting customers with sales transactions and providing excellent customer service </li>
<li>Develops plans and follows up to maximize sales and drive consistent performance results. </li>
<li>Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively. </li>
<li>Stays informed on corporate communication, directives, initiatives, policies, and procedures. </li>
<li>Implements store programs to increase efficiencies in sales, service, operations, and branding. </li>
<li>Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most. </li>
<li>Monitor and analyze sales and financial data to make strategic business decisions. </li>
<li>Develop and execute marketing and promotional strategies to increase store traffic and sales. </li>
<li>Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business. </li>
<li>Work over 40 hours a week and available to work nights, weekends, and holidays. </li>
<li>May require additional tasks, duties or projects as assigned. </li>
</ul>
Requirements:
Knowledge and Skills:
<ul>
<li>Written and Communications </li>
<li>Leadership </li>
<li>Customer Service </li>
<li>Microsoft Office </li>
<li>Store Operations </li>
<li>Basic math of adding and subtracting </li>
</ul>
Qualifications:
<ul>
<li>At least 21 years or older </li>
<li>Completion of high school degree </li>
<li>At least 1-2 years of previous manager experience </li>
<li>Flexible to work weekends and holidays if needed </li>
<li>Flexible to work 12 hour shifts at times</li>
<li>Standing for long periods of time</li>
<li>Ability to lift up to 50 pounds </li>
</ul>
Benefits:
<ul>
<li>Benefits available: health, dental, vision, life insurance, effective after 60 days of employment.</li>
<li>Merchandise discounts. </li>
<li>Development and growth opportunities </li>
<li>Monthly Bonus </li>
<li>Merit Increase bi-annually</li>
<li>Recognition program</li>
</ul>

<h3>Job Description</h3>
Job Description
Retail Store Manager 
T-Mobile Premium Retailer – Wireless Vision
Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.
Your Talents:
<ul>
<li>Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.&nbsp;</li>
<li>Make staffing adjustments as needed to meet the needs of the business.</li>
<li>Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.</li>
<li>Meet and exceed organizational and individual performance goals.</li>
<li>Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.</li>
<li>Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.&nbsp;</li>
<li>Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&amp;L and team leadership.</li>
<li>Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.</li>
<li>Ability to motivate, coach, develop, lead and train a winning sales team.&nbsp;</li>
<li>Act as subject matter expert to customers to answer questions and provide recommendations.</li>
<li>Ensure that sales associates are up to speed on training for new products and offerings.</li>
<li>Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.</li>
<li>May require additional tasks, duties or projects as assigned.</li>
</ul>
Your Experience:
<ul>
<li>2-3 years of management experience in retail or another environment with a strong customer focus.</li>
<li>Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.</li>
<li>High School diploma or GED required, college degree preferred.</li>
<li>Excellent written and verbal communications skills required.</li>
<li>Strong organizational and problem-solving skills required.</li>
<li>Competent in customer focus, change management, strategic thinking, and talent management.</li>
<li>Bilingual preferred in certain locations.</li>
<li>Must be able to stand for long periods of time (up to 9 hours) on the sales floor.</li>
<li>Must be able to move and/or lift up to 25 pounds.</li>
</ul>
What We’ll Offer:
<ul>
<li>Competitive paid time-off program</li>
<li>Medical, dental and vision benefits</li>
<li>401k match</li>
<li>Phone service discounts</li>
<li>Development and growth opportunities</li>
</ul>
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

<h3>Job Description</h3>
Job Description
Retail Store Manager 
T-Mobile Premium Retailer – Wireless Vision
Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you.
In this role, you will represent the T-Mobile brand while managing daily activities of store operations to increase revenue and drive standards of excellence. You will also manage the recruitment, retention and employee relations aspects of your business to bring in and develop top talent.
Your Talents:
<ul>
<li>Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.&nbsp;</li>
<li>Make staffing adjustments as needed to meet the needs of the business.</li>
<li>Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.</li>
<li>Meet and exceed organizational and individual performance goals.</li>
<li>Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.</li>
<li>Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.&nbsp;</li>
<li>Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&amp;L and team leadership.</li>
<li>Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.</li>
<li>Ability to motivate, coach, develop, lead and train a winning sales team.&nbsp;</li>
<li>Act as subject matter expert to customers to answer questions and provide recommendations.</li>
<li>Ensure that sales associates are up to speed on training for new products and offerings.</li>
<li>Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.</li>
<li>May require additional tasks, duties or projects as assigned.</li>
</ul>
Your Experience:
<ul>
<li>2-3 years of management experience in retail or another environment with a strong customer focus.</li>
<li>High School diploma or GED required, college degree preferred.</li>
<li>Excellent written and verbal communications skills required.</li>
<li>Strong organizational and problem-solving skills required.</li>
<li>Competent in customer focus, change management, strategic thinking, and talent management.</li>
<li>Bilingual preferred in certain locations.</li>
<li>Must be able to stand for long periods of time (up to 9 hours) on the sales floor.</li>
<li>Must be able to move and/or lift up to 25 pounds.</li>
</ul>
What We’ll Offer:
<ul>
<li>Competitive paid time-off program</li>
<li>Medical, dental and vision benefits</li>
<li>401k match</li>
<li>Phone service discounts</li>
<li>Development and growth opportunities</li>
</ul>
Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace

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