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field_job_experience

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<h3>Job Description</h3>
Job Description
Pitcairn’s innovative Shared Single-Family Office™ model provides unparalleled service to wealthy families and other family offices. Since the firm’s founding in 1923, Pitcairn has helped ultra-high-net-worth families and its members navigate the individual, interpersonal, and institutional challenges that come with wealth. We understand multigenerational family wealth in a way that few other wealth advisory firms do. Our comprehensive family office services include investment advisory, tax, trust and estate planning, risk management, philanthropy, household-level financial services as well as family education and family governance support.
PRIMARY FUNCTION: 
The Operations Manager plays a key role in ensuring the seamless, high-quality execution of Pitcairn’s operational activities. This individual oversees day-to-day operations across account administration, cash management, and client bill pay, ensuring accuracy, consistency, and efficiency in every interaction.
A critical partner in the client experience, the Operations Manager also leads the onboarding of new clients, ensuring every relationship begins with precision, responsiveness, and excellence. The Operations Manager plays a hands-on role, fostering collaboration, encouraging innovation, and guiding process improvements that enhance both operational efficiency and client experience.
RESPONSIBILITIES:
<ul>
<li>Manage a high-performing team responsible for all aspects of client accounts, including account opening, maintenance, transaction processing, and issue resolution.</li>
<li>Oversee the onboarding of new clients by coordinating across internal teams to ensure timely account setup, accurate documentation, and a seamless transition into ongoing service.</li>
<li>Supervise client bill pay and cash management functions, ensuring payments are processed accurately and promptly in accordance with firm controls, compliance requirements, and client expectations.</li>
<li>Lead internal control audits performed by outside vendors and support broader regulatory reporting and audit requirements of the SEC and the Department of Banking.</li>
<li>Collaborate with Investment Operations, Client Service, and other internal partners to deliver an exceptional, integrated client experience across all operational touchpoints.</li>
<li>Continuously evaluate and refine workflows to enhance scalability, strengthen controls, and improve efficiency and accuracy throughout operations.</li>
<li>Lead, coach, and develop team members to foster engagement, accountability, and a culture of continuous learning and improvement.</li>
<li>Support and help implement new systems, automation, and process enhancements that align with the firm’s strategy and improve the client experience.</li>
<li>Monitor key performance metrics to ensure operational accuracy, timeliness, and service quality while identifying opportunities for improvement.</li>
<li>Model Pitcairn’s values of Excellence, Curiosity, and Collaboration, fostering trust, integrity, and innovation within the team and across the firm.</li>
<li>Perform other duties as assigned for the efficient operation of the department.</li>
</ul>
EDUCATION/EXPERIENCE:
Bachelor’s degree in finance or business preferred. A minimum of 7 years of experience in the securities processing industry and/or back-office functions, e.g., custody, income collection, corporate actions, and mutual fund processing. Proven success managing operational teams and client service functions within a wealth management, trust, or financial services environment. In-depth knowledge of account maintenance, cash processing, and trust processing. Strong technical proficiency and familiarity with financial systems, client service platforms, and accounting or bill pay applications.
DESIRABLE ATTRIBUTES: 
Successful candidates will possess a broad range of skills including: 
<ul>
<li>Strong interpersonal skills with excellent written and verbal communication</li>
<li>Curiosity that lends itself to creative problem-solving </li>
<li>Self-motivated with a sense of curiosity, urgency, and accountability</li>
<li>Ability to influence and establish credibility, trust, and confidence with clients and colleagues</li>
<li>Developer of talent</li>
</ul>
Pitcairn is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to their race, color, religion, ancestry, national origin, sex, gender identity, sexual orientation, age, disability, marital status, domestic partner status, status as a parent, or medical condition. Pitcairn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Company has facilities. As an investment advisor, employees of Pitcairn may be subject to certain limitations on personal investment activities.

Operations Manager

<h3>Job Description</h3>
\n\nWhat Makes This Role Exciting:\n&nbsp;\nHigh-Impact Leadership • &nbsp; &nbsp; Direct Production and Maintenance teams in a manufacturing facility • &nbsp; &nbsp; Drive continuous improvement initiatives that deliver measurable results • &nbsp; &nbsp; Champion safety, quality, and efficiency across all operations • &nbsp; &nbsp; Own P&amp;L responsibility with direct impact on business success\n&nbsp;\n⚡ Advanced Manufacturing Technology •&nbsp; &nbsp; &nbsp;Lead plant operations, under the guidance of the Plant Manager • &nbsp; &nbsp; Optimize lines for maximum OEE • &nbsp; &nbsp; Implement lean manufacturing and Six Sigma principles • &nbsp; &nbsp; Drive digital transformation and process automation initiatives\n&nbsp;\nPeople-First Leadership • &nbsp; &nbsp; Build and develop high-performing teams in a collaborative environment • &nbsp; &nbsp; Foster a culture of safety, innovation, and continuous learning • &nbsp; &nbsp; Lead through influence, coaching, and strategic vision • &nbsp; &nbsp; Create pathways for team member growth and advancement\n&nbsp;\nYour Mission: Transform manufacturing operations through strategic leadership, driving productivity, quality, and safety while building engaged teams that consistently exceed customer expectations. You'll balance hands-on operational expertise with strategic thinking, ensuring our facility operates as a world-class manufacturing center.\n&nbsp;\nWhat You Bring: • &nbsp; &nbsp; 10+ years of operations leadership in manufacturing environments (300+ employees preferred) • &nbsp; &nbsp; Proven track record with high-speed packaging or converting operations • &nbsp; &nbsp; Deep expertise in Lean Manufacturing, Six Sigma, and TQM principles • &nbsp; &nbsp; Strong P&amp;L management experience with budget accountability • &nbsp; &nbsp; Bachelor's degree preferred; relevant certifications valued • &nbsp; &nbsp; Exceptional communication and team-building skills\n&nbsp;\nWhy You'll Love Working Here: • &nbsp; &nbsp; Growth-Oriented Culture: Continuous improvement isn't just a methodology—it's how we operate • &nbsp; &nbsp; Technology Leadership: Work with cutting-edge equipment and processes • &nbsp; &nbsp; Impact &amp; Visibility: Your leadership directly influences company success • &nbsp; &nbsp; Team Excellence: Join a collaborative environment where great ideas thrive • &nbsp; &nbsp; Career Development: Clear advancement opportunities in a growing organization\n&nbsp;\nReady to Make Your Mark? If you're passionate about manufacturing excellence, thrive in fast-paced environments, and have the leadership skills to drive results through people, we want to hear from you.\n&nbsp;\nLocation: Cincinnati, OH Reports to: Associate Director, Operations&nbsp; Employment Type: Full-time, Salary, Exempt\n&nbsp;\nProAmpac is an equal opportunity employer and prohibits discrimination in its employment decisions based on race, religion, color, national origin, citizenship or immigration status, sex, pregnancy, childbirth and related conditions, lactation status, gender\n\n\n\n\n
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities \nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. \nFor further information, please review the Know Your Rights notice from the Department of Labor.

<h3>Job Description</h3>
Job Description
The Operations Manager is responsible for ensuring a seamless flow across Airvida’s core operations — from e-commerce to customer fulfillment to partner support. This role owns Shopify storefront management, HubSpot/CRM oversight, and the systems that support both our DTC and clinical channels. In addition, the Operations Manager will take point on onboarding distribution partners and clinical partnerships, ensuring operational excellence supports revenue growth.
While the position maintains accountability for inventory, shipping, and showroom readiness, its primary focus is digital operations, partner enablement, and innovation. The ultimate goal is to free the CEO from operational bottlenecks, drive efficiency across systems, and create a scalable operating framework that enables month over month sales growth.
Key Responsibilities
<ul>
<li>
Oversee the end-to-end B2B and B2B Customer journey, from lead capture to checkout, ensuring no leakage in the sales funnel. &nbsp;
</li>
<li>
Serve as HubSpot system owner: maintain CRM accuracy, monitor sales/ops handoffs, and improve performance tracking.
</li>
<li>
Follow SOP's to create a professional customer experience from order to delivery
</li>
</ul>
Partner &amp; Customer Enablement
<ul>
<li>Lead the onboarding of distribution partners, ensuring they are equipped with training, resources, and systems access.</li>
<li>Act as a bridge to customer-facing operations: greet showroom visitors, give demos/tours, and provide support if sales reps are unavailable.</li>
</ul>
Leadership &amp; Systems
<ul>
<li>
Develop SOPs for onboarding, fulfillment, and service touchpoints. &nbsp;
</li>
<li>
Implement KPI dashboards and reporting (orders, shipping times, service SLAs, inventory accuracy).
</li>
<li>
Identify and implement process and product innovations that reduce friction, improve QC, or shorten delivery timelines.
</li>
</ul>
Skills &amp; Attributes
<ul>
<li>
Hands-on experience with Shopify (product management, checkout flow) and HubSpot (CRM workflows, reporting). &nbsp;
</li>
<li>
Strong background in operations management (preferably in fast-paced, founder-led or DTC environments). &nbsp;
</li>
<li>
Ability to develop and improve SOPs, train teams, and hold others accountable. &nbsp;
</li>
<li>
Creative thinker who can contribute to product and process innovation. &nbsp;
</li>
<li>
Strong communicator who bridges Sales, Operations, and Service.
</li>
<li>
Detail-oriented problem solver with the ability to balance digital systems and physical operations.
</li>
</ul>
Success Metrics
<ul>
<li>
Shopify accuracy: 100% accuracy of product listings, orders, and pricing. &nbsp;
</li>
<li>
CRM performance: HubSpot maintained as a single source of truth with measurable adoption across Sales and Ops. &nbsp;
</li>
<li>
Partner onboarding: All distributors/clinical partners fully onboarded with documented processes. &nbsp;
</li>
<li>
Fulfillment speed: 98%+ of orders shipped on time with correct parts and documentation. &nbsp;
</li>
<li>
Customer experience: Reduced escalations, faster resolution times, and high satisfaction post-sale. &nbsp;
</li>
<li>
CEO relief: Clear evidence of operational ownership shifted from CEO to Ops Manager. &nbsp;
</li>
<li>
Innovation impact: Documented improvements in systems, QC, or delivery times that directly support sales growth.
</li>
</ul>
Requirements:
<ul>
<li>Knowledge and understanding of hyperbaric therapy</li>
</ul>
Website: Airvidachambers.com

<h3>Job Description</h3>
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Responsibilities and Job Elements: - Support, mentor, and motivate your salaried and hourly workforce - Lead large-scope projects with site and regional impact - Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance - Manage safety, quality, productivity, and customer delivery promises - Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) - Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. 
BASIC QUALIFICATIONS- 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS- 1+ years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 2+ salaried employees and 70+ indirect employees - Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma. - Demonstrated problem solving skills and analytical skills - Excellent customer service skills, communication skills and interpersonal skills - Track record of meeting or exceeding department performance goals - A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field. - Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit <a href="https://www.aboutamazon.com/workplace/employee-benefits" target="_blank">https://www.aboutamazon.com/workplace/employee-benefits</a>. This position will remain posted until filled. Applicants should apply via our internal or external career site.

<h3>Job Description</h3>
Job Description
Are you a Licensed Clinical Social Worker with supervisory experience looking for an exciting opportunity to make a real impact? If you have a passion for operational excellence and thrive in a fast-paced environment, this position is perfect for you. As the Operations Manager for Owen Health Care Inc., located in Vauxhall, New Jersey, you will have the chance to lead a dedicated team and drive innovation in our organization. Your problem-solving skills and commitment to excellence will be highly valued as you oversee daily operations and implement strategic initiatives to support our mission. With a competitive salary based on experience, this is a fantastic opportunity for professional growth and fulfillment.
You will receive great benefits such as Medical, Dental, 401(k), Competitive Salary, Paid Time Off, and Paid Holidays. Apply now and join us in making a difference in our growing organization.
Let us introduce ourselves
Owen Health Care is a state-licensed agency and is accredited by The Joint Commission as a health care agency. We provide compassionate, quality, and affordable health care services to adults with mental health, substance abuse, and co-occurring disorders, as well as to all individuals with disabilities-including children and the elderly. In our organization, we are passionate about helping people, dedicated to the health and well being of all the clients we serve, and committed to ensuring the best quality of care. Our licensed clinicians and highly qualified professionals are trained to provide the highest quality, compassionate care.
WHAT TO EXPECT AS THE OPERATIONS MANAGER
As the Operations Manager with Owen Health Care Inc., you will play a pivotal role in closely monitoring and supervising cases assigned to the agency for Support Coordination. Your LCSW background and supervisory experience will be instrumental in ensuring that new plans are submitted promptly, existing plans are regularly reviewed, and all renewal plans are completed efficiently. You will be responsible for guaranteeing organizational compliance with legal, regulations, and accreditation standards, while also establishing and overseeing processes for monitoring and measuring performance improvement activities. Leading quality improvement initiatives like treatment team meetings and in-service education will be part of your daily tasks, in addition to participating in an on-call schedule. Your professionalism and dedication to excellence will shine as you provide direction and coordination in this dynamic role.
What matters most
To excel in the role of Operations Manager at Owen Health Care Inc., experience as a Licensed Clinical Social Worker is essential. With at least three years of management experience in healthcare, particularly in Home Care Management, you will bring valuable expertise to the organization. Strong oral and written communication skills, coupled with the ability to deliver engaging presentations, are crucial for effective leadership in this position. A professional demeanor and appearance will uphold the company's image, while proficient client relations skills will ensure positive interactions with stakeholders.
Your adeptness in people management and team networking, along with excellent organization and time management abilities, will be vital in driving operational success. Demonstrating autonomy, assertiveness, flexibility, and cooperation will be key to fulfilling job responsibilities and contributing to the company's mission.
Join our team today!
If you feel that this job is what you're looking for, we look forward to hearing from you. We invite you to apply today!
 Job Posted by ApplicantPro

<h3>Job Description</h3>
Job Description We’re Hiring: Operations Manager Redcon Security is seeking an experienced Operations Manager to oversee daily field operations, support our site supervisors, and uphold the service standards our clients expect. This role is ideal for someone who thrives on leadership, accountability, and operational excellence. Work Environment This is a primarily on-site position that requires regular site visits, client meetings, and field supervision. Some administrative duties — such as scheduling, payroll, and reporting — may be completed remotely. We value flexibility and trust our leaders to manage their schedules effectively while maintaining a strong field presence. Compensation &amp; Growth 
<ul>
<li>Base Salary: $60,000 per year </li>
<li>Annual Performance Bonus: Up to $10,000 </li>
<li>Profit Sharing: Additional earnings for each new client contract secured </li>
<li>Equipment Provided: Company-issued work phone and laptop </li>
<li>Vehicle Benefit: Company work vehicle provided after 6 months of successful employment </li>
</ul>
This structure rewards leadership, initiative, and measurable results — offering growth potential as the company continues to expand. Key Responsibilities 
<ul>
<li>Supervise field operations and ensure consistent, high-quality service delivery across client sites. </li>
<li>Conduct regular site visits, inspections, and performance evaluations. </li>
<li>Manage scheduling, attendance tracking, and payroll accuracy. </li>
<li>Build and maintain strong client relationships to ensure satisfaction and contract retention. </li>
<li>Identify opportunities for service improvement and operational efficiency. </li>
<li>Support the hiring, onboarding, and training of new team members. </li>
<li>Collaborate with leadership on staffing plans, budgeting, and continuous improvement. </li>
<li>Uphold Redcon’s values, professionalism, and service standards at all times. </li>
</ul>
Why Join Redcon Security? Redcon Security is a growing, forward-thinking company that values professionalism, leadership, and integrity. As an Operations Manager, you’ll play a vital role in shaping the future of our field operations — with clear opportunities for advancement, performance-based bonuses, and profit-sharing.

Security Operations Manager

<h3>Job Description</h3>
Job Description
Our Company is seeking a highly organized, solution-focused Operations / Production Manager to lead our custom cabinet and millwork team. If you’re a natural problem-solver who can keep people and projects moving smoothly, this is a great opportunity to make an impact in a growing shop.
About the Role:
As our Operations / Production Manager, you'll take charge of daily shop operations—planning workloads, solving challenges on the fly, and leading a skilled team to deliver top-quality cabinetry and millwork on time. You’ll be the bridge between design, production, and installation, ensuring everything runs efficiently and on schedule.
Key Responsibilities:
<ul>
<li>Plan and manage daily workflow for shop staff and production schedules</li>
<li>Lead and motivate a team of cabinetmakers, finishers, CNC operators, and installers</li>
<li>Solve production and scheduling issues as they arise—quickly and effectively</li>
<li>Review drawings and coordinate with designers, project managers, and installers</li>
<li>Keep jobs moving smoothly through the shop from raw material to final finish</li>
<li>Maintain a clean, organized, and safe working environment</li>
<li>Track job progress and adjust resources as needed to meet deadlines</li>
<li>Ensure high-quality standards are met on every job</li>
<li>Identify bottlenecks and create systems to improve shop efficiency</li>
</ul>
What We’re Looking For:
<ul>
<li>Strong organizational and time management skills</li>
<li>Proven leadership experience in a shop or production environment (cabinetry or millwork a plus)</li>
<li>Minimum 2 + years of experience leading in multi-staff environments</li>
<li>Excellent communication and decision-making abilities</li>
<li>Ability to multitask, stay calm under pressure, and think ahead</li>
<li>Comfortable reading and interpreting shop drawings</li>
<li>Hands-on understanding of wood production processes, tools, and materials</li>
<li>Familiarity with software such as Buildertrend, CAD, or similar is a bonus</li>
</ul>
What We Offer:
<ul>
<li>Salary starting $55k based on experience</li>
<li>Paid holidays and PTO</li>
<li>Stable, full-time work with a supportive team</li>
<li>A leadership role with real growth potential</li>
<li>The chance to shape and improve how our shop runs</li>
<li>Percentage bonuses based on performance</li>
</ul>

Operations Manager - Woodworking

<h3>Job Description</h3>
Job Description
Position Description
The Dive Operations Manager is responsible for planning and executing California diving projects safely and efficiently, overseeing dive personnel, preparing bids and RFPs (Request for Proposals), and for building and maintaining successful client relationships.
Position Essential Job Functions
<ul>
<li>Plan, schedule, and manage all dive projects.</li>
<li>Coordinate with Logistics and Shop Supervisor for dispatch of diving personnel and dive gear as needed for projects.</li>
<li>Execute projects in a manner that satisfies client needs and legal requirements, including but not limited to ADCI regulations and state and federal laws on commercial diving.</li>
<li>Coordinate dive equipment including associated maintenance and certification with the Shop Supervisor.</li>
<li>Ensure timely and accurate submission of EWOWS, associated job paperwork, reports, and video files from the field crew.</li>
<li>Coordinate with Dive Operations Managers in other regions as needed for personnel needs.</li>
<li>Supervise the dive staff, assign work activities, set goals, monitor performance, and evaluate results.</li>
<li>Visit project sites regularly to ensure quality control and safe diving practices.</li>
<li>Review diver/tender job applicants and assist with selecting personnel for hire.</li>
<li>Maintain adequate staffing levels to ensure the availability of qualified personnel required to execute the workload.</li>
<li>Attend pre-bid meetings, prepare responsible bids, proposal requests, and participate in job walks.</li>
<li>Assist service lines and other regions with proposals and job estimates as needed.</li>
<li>Write reports, including dive operations plans, correspondence, and client videos.</li>
<li>Identify and develop opportunities to market services to both new and existing customers.</li>
<li>Develop contacts with existing customers and maintain successful business relationships.</li>
<li>Before the mobilization of crews, communicate with all necessary internal stakeholders to ensure groups are kept adequately informed.</li>
<li>Ensure safe diving operations and participate in the Safety Committee.</li>
<li>Answer after-hours response calls and dispatch on-call dive teams.</li>
<li>Assists with supervision of diving projects, as needed (on-call rotation) Oversees in-house training program.</li>
<li>Other duties as assigned.</li>
</ul>
Travel:
<ul>
<li>Will be required to travel to various project sites for job walks and site assessments. Travel will depend on specific project needs and corporate meeting requirements.</li>
</ul>
Qualifications
Education
<ul>
<li>High school diploma or equivalent required</li>
<li>College degree preferred</li>
<li>Commercial Dive Training, ADCI Certification required</li>
</ul>
Experience
<ul>
<li>10 + years' experience in a commercial diving role preferred</li>
<li>5+ years management or supervisory experience preferred</li>
<li>Previous experience in logistics preferred</li>
<li>Previous experience in construction industry preferred</li>
</ul>
Knowledge/Skills
<ul>
<li>Excellent organizational and time management skills.</li>
<li>Excellent oral and written communication skills.</li>
<li>Ability to work cooperatively with internal stakeholders and external clients.</li>
<li>Intermediate Microsoft Suite skills (Outlook, Word, Excel, PowerPoint).</li>
<li>Excellent customer service skills.</li>
<li>Must demonstrate accuracy and thoroughness.</li>
<li>Excellent interpersonal skills and ability to work effectively in a team environment.</li>
<li>Must be able to travel to project sites as needed, including the ability to travel out of town for short periods.</li>
<li>Must be able to write reports, business correspondence, presentations, and proposals.</li>
<li>Existing knowledge of the region with developed relationships in the maritime industry.</li>
<li>Current working knowledge of standard dive practices and recognized trade association regulations (ADCI).</li>
<li>Current knowledge of Federal/State regulations on construction and commercial diving.</li>
<li>Familiarization with blueprint reading and ship drawings.</li>
<li>Ability to manage multiple projects simultaneously in a fast-paced, fluid environment.</li>
<li>Understanding of project management, cost estimating, cost control, operations, and workforce forecasting.</li>
</ul>
Physical / Mental Requirements
<ul>
<li>Perform work in office and field settings.</li>
<li>Be available after hours and on weekends as needed.</li>
<li>Ability to pass a pre-employment physical.</li>
<li>Must be able to pass a pre-employment drug test and background screen.</li>
<li>Valid driver’s license, valid auto insurance, clean driving record.</li>
<li>Perform work in an office setting.</li>
<li>Perform work in the field, including work on boats and floating barges.</li>
</ul>
Compensation and Benefits
<ul>
<li>The pay range for this position is $85,000 to $130,000 </li>
<li>Actual base compensation offered will be determined based on multiple factors, including relevant skills and experience.</li>
<li>Full-time employees will be offered benefits including:
<ul>
<li>Medical</li>
<li>Dental</li>
<li>Vision</li>
<li>401K</li>
<li>Life Insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Short-Term Disability Coverage</li>
<li>Employee Assistance Program (EAP)</li>
</ul>
</li>
</ul>
Qualified candidates must be authorized to work in the United States. The company will not provide a work visa, sponsorship, or relocation for this position
Equal Employment Opportunity
Global is an Equal Opportunity Employer. It is the objective of Global Diving &amp; Salvage, Inc. to obtain qualified employees consistent with position requirements: to seek, employ, promote, and treat all employees and applicants for employment without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, sexual orientation, gender identity, age, religion/creed, handicap/disability, marital status, genetic information/history, military/veteran status, or any other characteristic or condition protected by law.
If you are a candidate with a disability in need of accommodation in the application process, please contact 206-623-0621 or email <a href="mailto:hr@gdiving.com" target="_blank">hr@gdiving.com</a>.
#HP #LI- SM1

Dive Operations Manager

<h3>Job Description</h3>
 Position Overview Vaco is seeking a Field Service Operations Manager for a manufacturing client on the Northwest side of Indianapolis. This role leads a growing technical service team responsible for installing, maintaining, and supporting sustainable packaging systems. It requires hands-on technical expertise, strong leadership, and customer-facing professionalism to deliver top-tier service for distributors and end users. You'll manage daily field operations-installations, maintenance, troubleshooting, and customer training-while guiding a small, expanding team in a fast-paced environment. Travel: 30% on average, occasionally up to 50%. Key Responsibilities Leadership &amp; Oversight
<ul>
<li> Manage and mentor a team of 2-3 Field Service Technicians (growing to 5).</li>
<li> Oversee installations, maintenance, troubleshooting, and repairs.</li>
<li> Ensure excellent customer communication and service quality.</li>
<li> Support hiring, onboarding, and training.</li>
<li> Track service metrics, KPIs, and improvement initiatives. </li>
</ul>
Field &amp; Technical Service
<ul>
<li> Lead or assist with equipment installs, upgrades, and configurations.</li>
<li> Provide remote and onsite troubleshooting.</li>
<li> Conduct preventive maintenance visits.</li>
<li> Manage machine, spare parts, and demo inventory.</li>
<li> Follow all safety and compliance standards. </li>
</ul>
Cross-Functional Collaboration
<ul>
<li> Partner with Sales, Operations, and Customer Service on demos, scheduling, and support.</li>
<li> Share field insights to improve customer experience and product performance.</li>
<li> Serve as liaison between technical and business teams. </li>
</ul>
Systems &amp; Administration
<ul>
<li> Maintain service records, reports, and schedules in ERP systems.</li>
<li> Use Excel for tracking, analysis, and performance reporting.</li>
<li> Update documentation, SOPs, and process improvements. </li>
</ul>
Qualifications Required:
<ul>
<li> High school diploma (associate's or technical degree preferred).</li>
<li> 3-5 years in field service, technical operations, or equipment support.</li>
<li> Leadership or mentoring experience.</li>
<li> ERP and Excel proficiency.</li>
<li> Strong mechanical/electrical troubleshooting skills.</li>
<li> Excellent communication and organizational abilities.</li>
<li> Willingness to travel 30-60%.</li>
</ul>
 Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.

Field Operations Manager

<h3>Job Description</h3>
Job Description
Company Profile Our client is a global technology solutions company. Customer Operations Manager Role As the Customer Operations Manager, North America, you will play a strategic leadership role responsible for building and executing unified, scalable customer operations across the region. You’ll lead and develop the Customer Operations team, ensuring seamless end-to-end customer experience—from client onboarding and service delivery to ongoing support. Establish and implement the North American customer operations model and lead a high-performing LCM (Lifecycle Management) team. Oversee client management, service delivery, and customer engagement across all operational functions. Collaborate with global and regional leadership to unify operations, processes, and systems. Drive efficiency and scalability through process improvement, data-driven KPIs, and strategic planning. Recruit, coach, and empower team members to deliver top-tier customer service and continuous improvement. Lead customer experience initiatives and ensure operational compliance with global standards. Monitor performance, identify areas for improvement, and implement actionable solutions to enhance results. Customer Operations Manager Background Profile 10+ years of experience in customer operations or customer service leadership roles Proven track record in leading teams, improving processes, and driving operational success Experience in international or matrix organizations; ability to manage across diverse cultures and regions Demonstrated success implementing scalable systems and service delivery models Strong business acumen, with a focus on results, efficiency, and customer satisfaction Bachelor’s degree or equivalent vocational education required. Excellent communication skills Features and Benefits Comprehensive medical, dental, and vision insurance coverage Opportunity to lead a new regional function and make a lasting impact on company growth Collaborative, global team environment with opportunities for cross-functional and international collaboration Strong commitment to employee development, innovation, and leadership empowerment Be part of an organization that values sustainability, customer focus, and operational excellence

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