<h3>Job Description</h3>
Job Description
Service Advisor
Location: Harley-Davidson – Wilmington, NC
Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members.
Our Harley-Davidson dealership is now accepting applications for full-time self-motivated Service Advisors who possess a customer-focused attitude. 
An Equal Opportunity Employer
Benefits:
<ul>
<li>401K</li>
<li>Paid Vacation &amp; Holidays</li>
<li>Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance</li>
<li>Health Flexible Spending Account</li>
<li>Company Discounts</li>
<li>Opportunities for growth and professional development</li>
</ul>
Position Summary: Service Advisor
<ul>
<li>Become skilled at assessing Harley-Davidson© motorcycles for repair, customization, performance and maintenance, etc.</li>
<li>Estimate costs and completion times of service work, and clearly communicate them to the customer, notifying the customers of any changes, delays, or additional work needed.</li>
<li>Open &amp; close all customer paid, warranty, and internal repair orders.</li>
<li>Strategically assign jobs to technicians based on skill level and project schedule.</li>
<li>Review work-in-progress to ensure quality and timeliness.</li>
<li>Handle all scheduling of customer appointments and follow up calls.</li>
<li>Perform cashier functions, as needed.</li>
<li>Assist in maintaining a smooth-running efficient service department with a high degree of customer satisfaction.</li>
<li>Promote additional services by communication of service specials or additional work needed.</li>
<li>Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.</li>
</ul>
Qualifications and Job Requirements:
<ul>
<li>Knowledge of Harley-Davidson motorcycle servicing a major plus.</li>
<li>Technical repair education through Motorcycle Mechanics Institute or UTI also a major plus.</li>
<li>Exceptional customer service skills and attention to detail are a necessity.</li>
<li>Past experience as a Service Advisor or Service Consultant go to the top of the list</li>
</ul>

All statements made by applicants for employment during the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

Service Advisor - Wilmington, NC

<h3>Job Description</h3>
Job DescriptionJob Summary: We are looking for a&nbsp;Service Advisor&nbsp;to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.&nbsp;Benefits
<ul>
<li>Health, dental, and vision insurance</li>
<li>401(k) plan</li>
<li>Paid time off</li>
<li>Opportunities for advancement</li>
<li>Employee discounts</li>
</ul>
Responsibilities
<ul>
<li>Meet with customers and determine their needs for repair and/or service of their vehicle issues</li>
<li>Increase customer satisfaction by building customer relations</li>
<li>Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations</li>
<li>Monitor the progress of each vehicle throughout the day, and update customers frequently</li>
<li>Increase profitability by maximizing sales &amp; executing retail promotions</li>
<li>Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times</li>
<li>Oversee and participate in quality control</li>
<li>Participate in the development and documentation of standard operating procedures as appropriate</li>
</ul>
Qualifications
<ul>
<li>High school diploma or equivalent</li>
<li>Valid commercial driver’s license &amp; clean driving record</li>
<li>Accredited training in service advisor skills, customer satisfaction, and quality control</li>
<li>Automotive service advisor experience</li>
<li>Ability to read, write and speak English fluently&nbsp;</li>
<li>Ability to concentrate and accomplish tasks despite interruptions</li>
<li>Multitasking skills</li>
<li>Proficient use of computers/business machines</li>
</ul>
Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our&nbsp;6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Service Advisor

<h3>Job Description</h3>
Job Description
<ul>
<li>Must have 3-5 years' service writer experience.</li>
<li>
Greet customers in a professional and courteous manner both in person and on the telephone.
</li>
<li>
Schedule phone appointments and walking appointments. Multitask
</li>
<li>
Keep Customers updated on the status of their vehicle, trailer, and/or boat while in various stages from inspection/estimate to repairs and upon completion.
</li>
<li>
Understanding and promoting sales of appropriate services, parts, and accessories associated service requirements.
</li>
<li>
Recommend services according to company and technician recommendations. Clearly communicate any additional recommendations from the Service&nbsp;Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
</li>
<li>Handle&nbsp;minor customer complaints and misunderstandings. Be able to help assist customers in resolving issues.</li>
<li>Strong verbal and written communication skills, professional presentation, Time&nbsp;management skills</li>
<li>Skills of ordering correct parts correlating to service repairs orders.</li>
</ul>
Company DescriptionAutomotive and Marine Repair Shop. 
<h3>Company Description</h3>
Automotive and Marine Repair Shop.

Service Writer Advisor

<h3>Job Description</h3>
Job Description
Job Type: Full-time, Non-Exempt
Reports To: General Manager
Job Overview: The Estimator’s primary responsibility is to provide an exceptional customer experience by creating accurate estimates for vehicle repairs and coordinating communication between customers, repair teams, and insurance companies throughout the repair process. The Estimator plays a key role in ensuring customer satisfaction by documenting vehicle damage, assessing repair needs, and aligning with the repair facility’s key performance indicators (KPIs). This position requires strong attention to detail, exceptional communication skills, and the ability to manage multiple tasks effectively.
Key Job Responsibilities:
<ul>
<li>Ensure every customer interaction is documented, updated efficiently, and accurately with pertinent details related to their repair.</li>
<li>Provide customers with accurate and timely information, guiding them through the repair process and ensuring they receive excellent customer service.</li>
<li>Communicate all customer requests and needs to appropriate team members to ensure proper execution of the repair process.</li>
<li>Comply with insurance company requirements and maintain accurate documentation for each repair claim.</li>
<li>Ensure compliance with all Standard Operating Procedures (SOPs), including customer drop-offs, repair planning, communication, and delivery.</li>
<li>Greet customers with positive energy and professionalism, both in-person and on the phone.</li>
<li>Understand and adhere to all required insurance programs, procedures, and protocols.</li>
<li>Participate in daily production walks with the management team to track the repair progress and identify any issues.</li>
<li>Support other team members as needed to ensure a smooth workflow.</li>
<li>Attend monthly Health &amp; Safety and staff meetings (if required) and participate in training sessions as recommended by the General Manager.</li>
<li>Maintain store KPIs by maximizing performance in your role.</li>
<li>Uphold the company's core values of honesty, integrity, and respect in all customer and team interactions.</li>
</ul>
Required Skills, Abilities, and Physical Requirements:
<ul>
<li>Strong communication skills, both verbal and written, with the ability to explain technical repair information in a clear, concise manner.</li>
<li>Ability to multitask and manage multiple repair estimates and communications simultaneously in a fast-paced environment.</li>
<li>Strong time management skills to ensure tasks are completed within specified timeframes and deadlines.</li>
<li>Excellent attention to detail when estimating repairs, evaluating damage, and documenting interactions.</li>
<li>Ability to work effectively with customers, insurance companies, and repair teams to ensure timely and accurate repair processes.</li>
<li>Ability to stand, walk, and move throughout the repair facility to manage repairs and inspect vehicles.</li>
<li>Ability to lift or handle equipment and materials up to 50 lbs.</li>
<li>Ability to use mechanical testing devices and conduct road tests to assess vehicle damage when necessary.</li>
<li>Familiarity with Direct Repair Programs (DRPs) and insurance company requirements.</li>
<li>Proficient in computer systems, including shop management software (e.g., CCC One).</li>
<li>Must be able to maintain focus while working in a fast-paced, sometimes noisy, environment.</li>
<li>Ability to perform physical tasks such as bending, kneeling, and occasionally reaching to inspect or assess vehicle damage.</li>
<li>Willingness to complete I-CAR training and continue education to stay current on industry standards.</li>
<li>Valid Driver’s License.</li>
</ul>
Education and Experience Required:
<ul>
<li>High School Diploma or equivalent.</li>
<li>Minimum of 1-year experience in a similar role, with knowledge of repair processes and OE guidelines.</li>
<li>Basic computer skills with the ability to navigate shop management software (such as CCC One).</li>
<li>Must be willing to complete I-CAR training as required.</li>
<li>Valid Driver’s License.</li>
<li>Experience with Direct Repair Programs (DRPs) is preferred.</li>
</ul>
Additional Information: This job description is not intended to be an exhaustive list of all duties, responsibilities, or skills required for the Estimator role. Duties and responsibilities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Company DescriptionNational Multi Shop Organization who partners with local shops with a great name and are part of the community. We have a dynamic leadership team with a proven track record of working with collision repair teams to maximize production, customer satisfaction, and earnings while providing an environment where growth and development is available everyday. If you are looking to be part of a team that thrives on delivering top notch results while making sure coming to work is enjoyable, you should definitely check us out. Our goal is to have each employee content enough with their position, their families want them to continue to work with us. 
<h3>Company Description</h3>
National Multi Shop Organization who partners with local shops with a great name and are part of the community. We have a dynamic leadership team with a proven track record of working with collision repair teams to maximize production, customer satisfaction, and earnings while providing an environment where growth and development is available everyday. \r\n\r\nIf you are looking to be part of a team that thrives on delivering top notch results while making sure coming to work is enjoyable, you should definitely check us out. Our goal is to have each employee content enough with their position, their families want them to continue to work with us.

Collision Estimator **HIRING BONUS**

<h3>Job Description</h3>
Job Description
Responsibilities
· Provide timely updates · Assist customer with needs/requests · Greeting customers at the service desk · Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs. · Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers. · Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Requirements
· Proven experience as service advisor to maximize profit · Tech savvy with working knowledge of computer systems and databases · Able to balance a customer-oriented and a results-driven approach · Patient and comfortable dealing with customers · Professionalism and outgoing personality · Excellent communication and interpersonal skills · Outstanding organizational and multi-tasking abilities · Willing to learn and take direction
If you meet any of these requirements and measures, then Meineke Care Center of North Bethesda could be the next great step in your career.
Company DescriptionAs a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. We look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area. 
<h3>Company Description</h3>
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. We look for those who share our passion for high quality repair work to help get our customers back on the road. \r\n\r\nA career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.

Automotive Service Advisor/Writer

<h3>Job Description</h3>
Job Description
Collision Repair Shop working on high end luxury vehicles is currently looking for an energetic, motivated individuals to join our team. The position requires no formal experience, but basic understanding of vehicle cleaning and washing is helpful.
A fast paced dynamic team to support and train. Great pay &amp; benefits - D.O.E&nbsp; &nbsp; Monday-Friday position
Company DescriptionLuxury Auto Body Repair Facility 
<h3>Company Description</h3>
Luxury Auto Body Repair Facility

Detailer - Auto Body Shop

<h3>Job Description</h3>
Job Description&nbsp;An Express Service Advisor is a customer-facing role typically found at automotive dealerships or service centers. The position focuses on handling quick maintenance services like oil changes, tire rotations, fluid top-offs, battery checks, and other minor repairs that can be completed in a short time frame—often without an appointment.Key Responsibilities:Greet customers as they arrive for express service.Quickly assess vehicle needs and create service repair orders.Communicate recommended services clearly and professionally.Coordinate with technicians to ensure timely service.Review completed work with customers and handle payment or warranty paperwork.Ensure high levels of customer satisfaction and maintain dealership standards.Required Skills:Strong communication and interpersonal skills.Basic automotive knowledge.Ability to multitask and work in a fast-paced environment.Customer service experience, preferably in an automotive setting.Computer literacy for inputting service orders and updates.What We Offer:&nbsp;Competitive hourly pay&nbsp;Flexible scheduling / no weekends !!!!&nbsp;Paid training&nbsp;Uniform provided&nbsp;Growth opportunities within the dealership&nbsp;

Express lane Advisor

<h3>Job Description</h3>
Job Description
Profile Powersports is seeking an experienced and motivated Parts &amp; Service Director!&nbsp;
BENEFITS
<ul>
<li>Employee Health Insurance, Paid Personal Time, Performance Commissions, Paid Holidays 401k</li>
<li>Job Type: Full-time3</li>
<li>5 day work week</li>
<li>Air-conditioned building</li>
<li>Onsite and offsite training</li>
</ul>
&nbsp;RESPONSIBILITIES&nbsp;
<ul>
<li>
Oversee and coordinate daily operations
</li>
<li>
Assist customers in servicing, repairing and explaining each service needed
</li>
<li>
Understanding customers' requirements and concerns; matching requirements and concerns to various service options
</li>
<li>
Make the customer comfortable with the service being performed and keeping the customer informed and updated throughout the service of their vehicle
</li>
<li>
Staying updated on new products, features, accessories and attending product training as required
</li>
<li>
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction
</li>
<li>
Manage the service department
</li>
<li>
Hire and supervise all service and parts department personnel, as well as monitor their performance in servicing customers
</li>
<li>
Create goals and objectives for the department, which include an annual operating budget, and a marketing plan to promote new business.
</li>
</ul>
REQUIREMENTS
<ul>
<li>
A minimum of 3 years of experience as a service manager and/or parts manager
</li>
<li>
Strong focus on providing excellent customer service
</li>
<li>
High school diploma or higher education
</li>
<li>
Clean driving record &amp; valid driver's license
</li>
</ul>

Parts and Service Director

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Training &amp; development</li>
</ul>
 Join the Leader in the Industry! At Palm Beach Tan, we offer options for every body: sunbed tanning, spray tanning, skin care, and wellness. Were looking for passionate, hard-working individuals to represent our brand. If youre a fun-seeking, team player who thrives in a vibrant and professional environment, we want you on our team! Why Youll Love Working With Us: 
<ul>
<li>Competitive Pay Base pay + commission opportunities!</li>
<li>Welcoming Atmosphere Work in a supportive, team-focused environment where youll feel valued.</li>
<li>Training and Growth Opportunities Get expert training in customer service, sales, and leadership to help you succeed and grow.</li>
<li>Goal-Setting and Achievements Learn how to set and reach personal and professional goals.</li>
<li>Fun Incentives Participate in goal-related contests to keep workdays exciting and competitive.</li>
<li>Benefits Package Medical and dental benefits for full-time employees, plus 401K opportunities.</li>
<li>Flexible Scheduling Enjoy work-life balance with flexible schedule options, ideal for students and busy lifestyles.</li>
<li>Exclusive Membership Perks
<ul>
<li>Complimentary Diamond Prism Tanning Membership</li>
<li>Complimentary Wellness Plus Membership</li>
<li>Employee discount on our premium skin care products</li>
<li>Complimentary Friends and Family Diamond Membership</li>
</ul>
</li>
<li>Employee Rewards Program Earn free products, additional family memberships, and bonuses for long-term loyalty.</li>
</ul>
Your Responsibilities: 
<ul>
<li>Meet and exceed sales goals (measured daily, weekly, and monthly).</li>
<li>Provide professional, upbeat customer consultations.</li>
<li>Consult with customers on skin care, wellness options, sunbed and spray tanning options, and educate them on the Golden Rules of Tanning while ensuring all company and legal guidelines are followed</li>
<li>Maintain a clean and organized salon environment.</li>
<li>Handle cash transactions and oversee opening/closing duties.</li>
<li>Complete daily administrative tasks and track goals.</li>
</ul>
What Were Looking For: 
<ul>
<li>High school diploma or equivalent.</li>
<li>At least 18 years old.</li>
<li>Retail, Customer Service or Sales Experience helpful, but not required.</li>
<li>Ability to stand, bend, and walk for up to 7 hours per day.</li>
<li>Ability to lift 25 pounds without assistance.</li>
<li>Reliable transportation and flexible availability, including nights and weekends. </li>
</ul>
Ready to join the leader in tanning and wellness? Apply today! Johnson/Clarke, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected Veteran status, or any other characteristic protected by law.

4,281 Automotive Jobs in Arapahoe County