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Vocational Program Manager - King County and Snohomish County

companyRedwood Family Care Network
locationEverett, WA 98206, USA
PublishedPublished: 8/23/2023
Social Work

Job Title: Vocational Program Manager  - $500 Sign On Bonus
Annual Rate: $60,000 annually
Schedule: M-F from 9:00 AM - 5:00 PM
Job Status: Full time.
Location: King County and Snohomish County

Sails Washington's Mission:
We need YOU to achieve our Mission!

As our agency continues to grow, we are looking for team members who are passionate about providing respectful and responsive services that empower those we support to live their fullest life founded on independence, and choice.


This position is responsible for the daily leadership, management, coordination and  documentation of all employment specialists and vocational leads and the services provided to  vocational services clients. The Program Manager will ensure the Department of Vocational  Services is following the agency philosophy, policies, and procedures, and in accordance with  state licensing laws and regulations. Managing and growing the program will be a primary  responsibility of the Program Manager. This is done by maintaining excellent relationships with  government agencies, employment specialists, clients, their staff and/or guardians. The Program  Manager is responsible for the Department staying in compliance with County Contracts and the  accreditation requirements. Communicating with the Vocational Director on a regular basis to  keep the Director up to date on program activities and provide reports as required. 


  • Delegate directives from the Vocational Director to staff and oversee compliance spreadsheets. 

  • Approve staff timesheets daily and verify staff hours by cross checking daily timesheets against setworks case notes. 

  •  Monitor staff compliance with 70% daily billable activity 

  •  Monitor Payroll Reports each month and meet with accounting to review billing 

  •  Review case notes weekly for county compliance and ensure staff are entering notes within 1 day of service for the client 

  • Receive and advise on daily questions from staff regarding Setworks 

  • Update new staff of schedule changes, and delete appointments as necessary 

  • Coordinate with recruiting department to advertise open positions 

  • Assist the Vocational Director in determining department hiring needs

  •  Interview applicants 

  •  Upon notice from recruiter, create new staff file on drive  

  • Coordinate with Vocational Lead, HR, and the training dept for completion of Vocational   Services Orientation Checklist and Onboarding Trainings for any new hires 

  • Coordinate with Vocational Lead for onboarding, training, and staff support

  • Coordinate with Vocational Lead to train new staff on filling out mileage sheets 

  • Coordinate with Vocational Lead to maintain spreadsheet for company issued equipment and keys 

  • Maintain spreadsheet for company issued equipment and keys

  • Order office supplies nd ES resources 

  • Lead staff trainings, team meetings, 

  • Maintain Training spreadsheet and assign training and monitor staff training folders in Setworks Profile. 

  • Direct the implementation of any changes to policies and services per the Vocational Director 

  • Continual familiarity and monitoring of all IE and CI clients and their status in receiving individualized services

  • Ensure that each client’s employment is safe, inclusive, and well supported by staff
    Responds to grievances/complaints from parents, families, caregivers, or employers

  • Maintain grievance and incident report spreadsheet. 

  • Assist Vocational Director with disciplinary meetings and paperwork as necessary
    Develop ES trainings 

  • Monitor Monthly staff trainings to ensure completion and updated certificate is in their setworks and HR file 

  • Understand scope of services and county contract/school to work/DVR procedures.
    Ensure monthly reports are submitted to DVR counselors by 10th of each month
    Attend all County and DVR provider meetings 

  • DVR Billing Report’s for all DVR services. 

  • Coordinate with Vocational Lead to ensure completion of RSAS monthly report 2106_ecsrf

  • Maintain Training spreadsheet and assign training and monitor staff training folders in  Setworks Profile.  

  • Maintain Naming Document for staff reference 

  • Coordinate with Vocational Lead to ensure completion of 1 month, 2 month, and 3month training checklists for any new hires and give to HR for file 

  • Coordinate with Vocational Lead to ensure the Annual Plan Spreadsheet is up to date and all PCSP's, Annual Intakes, and semi-annual reports are always current.  

  • Alert ES Staff when plans and intakes are due each month and ensure they are completed and in the client file. 

  • Support Vocational Director with monitoring of King and Snohomish County billing spreadsheets for accuracy 

  • Ensure compliance with and coordinate all County monitoring and RSAS Accreditation review.

  • Partner with Vocational Director to set goals for growth in management responsibilities

  • Attend all County Provider meetings including STW and DVR Quarterly Meetings

  • Work in the field with clients as needed

  • Other duties as assigned. 


The above job description is meant to describe the general nature and level of work being  performed; it is not intended as an exhaustive list of all duties, responsibilities and required  skills for the position. Employees will be required to follow any other job-related instructions  and to perform other duties requested by their supervisor in compliance with Federal and State  Laws. 

Requirements are representative of the minimum levels of knowledge, skills and/or abilities  necessary to perform each duty proficiently. Continued employment remains on an “at-will”  basis. 

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