Product Analyst - Clinical Care, First IQ

Job Summary: Product Analyst – Clinical Care, First IQ
Location: Eagan, MN (Remote Eligible) | Job Type: 1099 Contract

About the Role
Join First IQ as a Product Analyst and be at the forefront of two high-impact enterprise initiatives within the clinical care domain. You'll play an integral part in defining, building, and delivering innovative solutions, working with cutting-edge technologies and cross-functional teams. This is an exceptional opportunity for curious, ambitious professionals eager to drive clarity, influence outcomes, and make a measurable impact on critical healthcare projects.

Responsibilities

- Gather and refine business requirements from diverse stakeholders for enterprise projects.
- Create clear, actionable user stories and workflows to guide Agile development teams.
- Conduct data investigation and workflow analysis to inform product decisions.
- Support the end-to-end TennCare implementation process.
- Collaborate with the First IQ team to develop a new Contact Center solution on Google Cloud Platform.
- Partner closely with Product Owners, developers, and stakeholders to drive project clarity and execution.
- Document requirements, map user journeys, and contribute to value stream mapping.
- Leverage data to support recommendations and optimize user experiences.

Required Skills and Experience

- Proven experience as a Product Analyst or Business Analyst in Agile product environments.
- Demonstrated expertise in requirements gathering, user story creation, and documentation.
- Proficiency in story mapping, value stream mapping, and workflow analysis.
- Strong analytical, problem-solving, and data-driven decision-making abilities.
- Comfortable working independently to establish requirements in ambiguous settings.
- Effective communicator with stakeholders and technical teams.
- Integration/API awareness and understanding of data movement concepts.

Preferred Skills

- Experience in contact center environments.
- Familiarity with PEGA platforms.
- Exposure to Google Cloud Platform (GCP).
- Understanding of system integrations, data flows, and file transfer processes.
- SQL knowledge.

Benefits

- Opportunity to lead high-visibility, enterprise-scale healthcare projects.
- Collaborate with industry leaders and innovative teams.
- Flexible work arrangements; remote work supported.
- Professional growth through impactful, mission-driven work.
- No sponsorship required; open to candidates nationwide.

How to Apply
Ready to shape the future of clinical care technology? Submit your resume today to join First IQ’s dynamic team and accelerate your career in product analysis. Qualified candidates will be contacted for next steps.